Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106206 Views

26 replies

3 likes

  • 106206 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215423 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215423 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568424 Views

78 replies

3 likes

  • 568424 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469088 Views

577 replies

40 likes

Account
Free
  • 469088 Views
  • 577 replies
  • 40 likes

Superuser Contribution Im not able to block podcasts from my feed!

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (and keep doing this with all the podcasts) so it se...

Newbie

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (...

USAOz

Casual Listener

1179 Views

4 replies

2 likes

  • 1179 Views
  • 4 replies
  • 2 likes

Solved!! Seems like someone hacked my account

There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessing my account. It's annoying but I worry even more a...

Casual Listener

There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessin...

Bleebs

Visitor

1042 Views

3 replies

0 likes

  • 1042 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app On android 14 has stopped working

PlanPremiumCountryNetherlandsDevicePixel 8 ProOperating SystemAndroid 14Spotify Version8.9.2.169 My Question or IssueSince 2 weeks I can't open Spotify anymore, it will pop open and show a black screen then just minimise. I'm logged in via Facebook, ...

Casual Listener

Plan Premium Country Netherlands Device Pixel 8 Pro Operating System Android 14 Spotify Version 8.9.2.169   My Question or Issue Since 2 weeks I can't open Spotify anymore, it will p...

Not applicable

38379 Views

7 replies

0 likes

  • 38379 Views
  • 7 replies
  • 0 likes

Volume fade in at the beginning of a song

When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though.Anyway, my issue is when Spotify fades in at the beginning of a tr...

Music Fan

When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though. Anyway, my ...

1123583055

Regular

1492 Views

1 replies

5 likes

Volume fade
  • 1492 Views
  • 1 replies
  • 5 likes

Solved!!Superuser Contribution The Data Saver always remains on in my Motorola Edge 40

Anybody know how to change the audio quality as it always shows data saver is turned on but its actually off ?

Casual Listener

Anybody know how to change the audio quality as it always shows data saver is turned on but its actually off ?

dddrrrrrdd

Visitor

13339 Views

58 replies

3 likes

  • 13339 Views
  • 58 replies
  • 3 likes

Superuser Contribution Spotify app while driving automatically switches to other device(desktop PC).

PlanPremiumDeviceSamsung S20 FE 5GOperating SystemWindows 10My Question or IssueWhile driving in my car listening to Spotify, connected to car stereo device through blutooth, at some random point it switches to wanting to play on my desktop pc at hom...

Casual Listener

Plan Premium Device Samsung S20 FE 5G Operating System Windows 10 My Question or Issue While driving in my car listening to Spotify, connected to car stereo device through blutooth, at some ra...

Eni

Moderator

1622 Views

4 replies

2 likes

  • 1622 Views
  • 4 replies
  • 2 likes

old device is connecting to my account automatically

the device in question is a Google home mini several states away at my childhood home, whenever my family plays music on that speaker it connects to my Spotify account and plays their music choice from my phone. is there a way to disconnect my accoun...

Visitor

the device in question is a Google home mini several states away at my childhood home, whenever my family plays music on that speaker it connects to my Spotify account and plays their music choice fr...

osornios

Spotify Star

577 Views

1 replies

0 likes

  • 577 Views
  • 1 replies
  • 0 likes

I don't have Spotify and I keep getting charged

I never had Spotify and I keep getting charged for it every month

Visitor

I never had Spotify and I keep getting charged for it every month

osornios

Spotify Star

492 Views

1 replies

0 likes

  • 492 Views
  • 1 replies
  • 0 likes

Superuser Contribution My App doesn't allow to see the translating letter of the songs

PlanPremiumCountryChile Device(PC, Samsung)Operating System(Win 11, S23) My Question or Issue (Sorry, english isn't my native language, I will try to explain myself better I can) I open spotify using facebook years ago.Then I acquired a premium plan....

Casual Listener

  Plan Premium Country Chile   Device (PC, Samsung) Operating System (Win 11, S23)   My Question or Issue   (Sorry, english isn't my native language, I will try to ex...

KatialandiaCL

Casual Listener

730 Views

2 replies

0 likes

  • 730 Views
  • 2 replies
  • 0 likes

Superuser Contribution Share to Instagram Story Option Just Gone

PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 5Operating SystemAndroid 8.1.0 My Question or Issue I just updated my spotify app and got the 'share to instagram story' option. I tried and it works. But when I tried for the second time (the next d...

Casual Listener

Plan Premium Country Indonesia Device Xiaomi Redmi Note 5 Operating System Android 8.1.0   My Question or Issue  I just updated my spotify app and got the 'share to instagram stor...

BradleymcAlliste

Casual Listener

12799 Views

25 replies

1 likes

  • 12799 Views
  • 25 replies
  • 1 likes

Pause button on Bluetooth headphones/earbuds doesn't work properly (ongoing bug for years)

PlanPremium CountryFrance DeviceAny Android device Operating SystemAndroid My Question or IssueThis has been an issue for years and nothing has been done to fix it. I have had multiple devices in the meantime and have tried any troubleshooting and no...

Visitor

Plan Premium   Country France   Device Any Android device   Operating System Android   My Question or Issue This has been an issue for years and nothing has been done...

526 Views

0 replies

0 likes

  • 526 Views
  • 0 replies
  • 0 likes

Superuser Contribution Missing tracks in playlist android auto

Hi, connected my phone to my car via android auto. My playlist appears fine in the car, however there are numerous tracks missing from the playlist on the car display but all present on my phone. Any one able to offer some advice?PlanPremiumCountryUk...

Casual Listener

Hi, connected my phone to my car via android auto. My playlist appears fine in the car, however there are numerous tracks missing from the playlist on the car display but all present on my phone. Any...

phex89

Casual Listener

3221 Views

6 replies

0 likes

  • 3221 Views
  • 6 replies
  • 0 likes

Superuser Contribution Google Casting to Smart Speakers constantly interrupted/stopped for no reason

PlanPremiumCountryNetherlands DeviceGoogle Pixel 6 ProOperating SystemAndroid 14App Version8.8.92.700 My Question or IssueSince there is no specific place for feedback/issues about Assistant/Google Casting integration I will put it here: Since a whil...

Gig Goer

Plan Premium Country Netherlands   Device Google Pixel 6 Pro Operating System Android 14 App Version 8.8.92.700   My Question or Issue Since there is no specific place for feed...

lachik

Newbie

11779 Views

21 replies

1 likes

Casting
Chromecast Google Home
Google Assistant
Smart Speakers
  • 11779 Views
  • 21 replies
  • 1 likes

Playback Error Preventing Audiobook Purchase

PlanFamily Premium (not the account manager)CountryUSADeviceSamsung A54Operating SystemAndroid 14BrowserChrome 129.0.6668.100 My Question or IssueI'm trying to buy an audiobook but it keeps showing an error: "Playback disabledSpotify won't work if yo...

Newbie

Plan Family Premium (not the account manager) Country USA Device Samsung A54 Operating System Android 14 Browser Chrome 129.0.6668.100   My Question or Issue I'm trying to buy an aud...

1021 Views

0 replies

0 likes

  • 1021 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to login or listen to song via spotify on Android 14.

When I attempt to login into Spotify or listen to a song on my android device via the data plan nothing works. If I connect to WIFI everythign works fine. I can also confirm that app other apps like facebook, Youtube still work witht he data plan fro...

Casual Listener

When I attempt to login into Spotify or listen to a song on my android device via the data plan nothing works. If I connect to WIFI everythign works fine. I can also confirm that app other apps like ...

Vasil

Moderator

1147 Views

6 replies

0 likes

  • 1147 Views
  • 6 replies
  • 0 likes

Eliminar canciones que me gustan

Hola, quisiera saber como hago para eliminar todas las canciones que tengo marcadas con "Me gusta". Solo puedo hacerlo sacando el corazón 1 por 1.

Visitor

Hola, quisiera saber como hago para eliminar todas las canciones que tengo marcadas con "Me gusta". Solo puedo hacerlo sacando el corazón 1 por 1.

fred_01

Visitor

45855 Views

4 replies

0 likes

  • 45855 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can't search in liked songs if I scroll down a bit

If I search at the top of liked songs then it works fine but if I scroll down a bit and pull down the search bar to use it, it tells me that I misspelled something when I did not do that. Even if I just type a letter in the search bar it comes back s...

Casual Listener

If I search at the top of liked songs then it works fine but if I scroll down a bit and pull down the search bar to use it, it tells me that I misspelled something when I did not do that. Even if I j...

Animefan_69

Casual Listener

1178 Views

5 replies

0 likes

  • 1178 Views
  • 5 replies
  • 0 likes

Superuser Contribution When I create an AI Playlist I can't save it

On Android, click the + and select AI Playlist. Enter my prompt, select + an - on a few tracks, refine it with more prompts etc. But when I click Create the screen changes to 'This Content has been Removed'

Casual Listener

On Android, click the + and select AI Playlist. Enter my prompt, select + an - on a few tracks, refine it with more prompts etc. But when I click Create the screen changes to 'This Content has been R...

CatieER

Casual Listener

1430 Views

2 replies

0 likes

  • 1430 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Randomly spotify starts playing every morning at 08:10 AM "I Got Love"

Every morning at 0810 spotify turns on and starts playing " I Got Love" by MiyaGi and Endspiel. Deleted spotify for a week off my phone and during that time it was fine. Installed spotify back and the next morning it started playing again. Dont have ...

Newbie

Every morning at 0810 spotify turns on and starts playing " I Got Love" by MiyaGi and Endspiel. Deleted spotify for a week off my phone and during that time it was fine. Installed spotify back and th...

Not applicable

2797 Views

4 replies

0 likes

  • 2797 Views
  • 4 replies
  • 0 likes

Superuser Contribution play / stop controls not showing up on lockscreen widget

PlanFree/PremiumCountryGermanyDeviceXiaomi 12 ProOperating SystemAndroid 13 My Question or IssueThe play / pause button as well es the progress bar is missing, the only buttons available on the lockscreen are shuffle / like / devices.I tried all the ...

Music Fan

Plan Free/Premium Country Germany Device Xiaomi 12 Pro Operating System Android 13   My Question or Issue The play / pause  button as well es the progress bar is missing, the only...

Az40

Visitor

8698 Views

22 replies

1 likes

  • 8698 Views
  • 22 replies
  • 1 likes