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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 840054 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 840054 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13654 Views
  • 1 replies
  • 0 likes
  • 13654 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not showing song metadata on the car stereo (meanwhile, other android apps do this fine)

PlanPremiumCountryUnited KingdomDeviceSony Xperia 1 IIOperating SystemAndroid 11Car2012 Toyota Auris 1.33 My Question or IssueHi all. When I connect my phone to the car's stereo with bluetooth, the name of the song appears for a brief second at the s...

  • Casual Listener
  • Plan Premium Country United Kingdom Device Sony Xperia 1 II Operating System Android 11 Car 2012 Toyota Auris 1.33   My Question or Issue Hi all. When I connect my phone to the car's...
  • RashAttack
  • Casual Listener
  • 1898 Views
  • 2 replies
  • 0 likes
  • Android
    bluetooth
    metadata
    names
  • 1898 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't find songs

PlanPremiumCountryGermsnyDeviceXiaomi mi note 10 lite Operating SystemAndroid 11 Some of the songs in my Playlist disapeared and i can't find them with the Search option. I tried with an other device and found them and it said "spotify can't play thi...

  • Newbie
  • Plan Premium Country Germsny Device Xiaomi mi note 10 lite  Operating System Android 11   Some of the songs in my Playlist disapeared and i can't find them with the Search option. ...
  • CarlosE
  • Moderator
  • 92 Views
  • 1 replies
  • 0 likes
  • 92 Views
  • 1 replies
  • 0 likes

Superuser Contribution Every other song doesn't play

PlanPremiumCountryNLDeviceSony Xperia 1 IIIOperating SystemAndroid 11 My Question or IssueEvery second song doesn't play audio.Got to restart the song manually or skip to end and repeat the song.Deleted all linked apps from account, deleted all app d...

  • Newbie
  • Plan Premium Country NL Device Sony Xperia 1 III Operating System Android 11   My Question or Issue Every second song doesn't play audio. Got to restart the song manually or skip to e...
  • Alex
  • Moderator
  • 98 Views
  • 1 replies
  • 0 likes
  • issue
    no audio
    recurring.
    silent playback
  • 98 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se borran las descargas

PlanPremiumCountryArgentinaDeviceSamsung Galaxy A52Operating SystemAndroid 11 ESTOY HARTO, ME TIENE PODRIDO RENEGAR CON LO MISMO SIEMPRE.Viajo dos horas y media por día y LO ÚNICO QUE PIDO, POR LO ÚNICO QUE PAGO SPOTIFY ES POR LA MÚSICA OFFLINE. En m...

  • Regular
  • Plan Premium Country Argentina Device Samsung Galaxy A52 Operating System Android 11   ESTOY HARTO, ME TIENE PODRIDO RENEGAR CON LO MISMO SIEMPRE. Viajo dos horas y media por día y LO ...
  • Alex
  • Moderator
  • 407 Views
  • 1 replies
  • 0 likes
  • 407 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify not working correctly in car

PlanPremiumCountryCZDeviceOnePlus 7Operating SystemAndroid 9 My Question or IssueHello,I have bought new Android phone (OnePlus 7) and I am experiencing issues using Spotify in my car (BMW 5/F10, 2015):* Name of the song/artist is not visible in the ...

  • Casual Listener
  • Plan Premium Country CZ Device OnePlus 7 Operating System Android 9   My Question or Issue Hello, I have bought new Android phone (OnePlus 7) and I am experiencing issues using Spotif...
  • StephM24
  • Casual Listener
  • 1849 Views
  • 7 replies
  • 3 likes
  • 1849 Views
  • 7 replies
  • 3 likes

Superuser Contribution Can't listen to podcasts.

PlanPremiumDeviceLG Q6Operating SystemAndroidMy Question or IssueFor weeks now I can't listen to podcasts. Every podcast I try to listen to doesn't play at all or it plays halting, even if I download it to listen offline. I have no problems to listen...

  • Visitor
  • Plan Premium Device LG Q6 Operating System Android My Question or Issue For weeks now I can't listen to podcasts. Every podcast I try to listen to doesn't play at all or it plays halting, even...
  • MafeG
  • Moderator
  • 3561 Views
  • 10 replies
  • 2 likes
  • 3561 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Songs won't play in playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountry DeviceNote 8Operating SystemAndroid 9 My Question or IssueThe songs that have already been added in playlist awhi...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country   Device Note 8 Operating System Android 9 &...
  • Jeremy
  • Moderator
  • 3527 Views
  • 3 replies
  • 0 likes
  • 3527 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify For Andriod

(Andriod) Please fix the theme blend to support andriod's navigation and notification bar and also add swipe down to leave now playing bar please

  • Casual Listener
  • (Andriod) Please fix the theme blend to support andriod's navigation and notification bar and also add swipe down to leave now playing bar please 
  • Amayy
  • Rising Star 4
  • 152 Views
  • 2 replies
  • 1 likes
  • 152 Views
  • 2 replies
  • 1 likes

Superuser Contribution Android Facebook App bug - Solved

PlanPremiumCountryU.S. DeviceSamsung Galaxy s20 Ultra 5G (AT&T)Operating SystemAndroid 11 My Question or IssueHello,Im listening to spotify on my laptop. I decide to pull out my phone and scroll through the facebook app. If I click on anything on fac...

  • Newbie
  •   Plan Premium Country U.S.   Device Samsung Galaxy s20 Ultra 5G (AT&T) Operating System Android 11   My Question or Issue Hello, Im listening to spotify on my laptop....
  • CarlosE
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • Android
    Facebook
    Mobile
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong song showing on Notification Bar

PlanPremium DeviceGoogle Pixel 4Operating SystemAndroid 11 / 12 My Question or IssueI've had this issue for 3 or 4 weeks, the song showing on the notification bar is different from the one playing (see screenshots).I have to restart the app for the r...

  • Newbie
  • Plan Premium   Device Google Pixel 4 Operating System Android 11 / 12    My Question or Issue I've had this issue for 3 or 4 weeks, the song showing on the notification bar is...
  • MafeG
  • Moderator
  • 766 Views
  • 1 replies
  • 2 likes
  • 766 Views
  • 1 replies
  • 2 likes

Superuser Contribution Multiple issues with Spotify

Hi all, I've been having a number of issues with Spotify recently and it's starting to get to the point of weighing up my options or swapping to another music streaming service. I'm playing Spotify from my Oneplus 7 Pro mainly through my car via Blue...

  • Visitor
  • Hi all,  I've been having a number of issues with Spotify recently and it's starting to get to the point of weighing up my options or swapping to another music streaming service.  I'm p...
  • Jeremy
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Radio] Bluetooth streaming does not update song details on radio

After the latest Android update, the songs details will no longer update when changing songs. Only the first songs information will show on the radio. Connection is via bluetooth.

  • Visitor
  • After the latest Android update, the songs details will no longer update when changing songs. Only the first songs information will show on the radio. Connection is via bluetooth.
  • Ver
  • Spotify Legend
  • 498 Views
  • 3 replies
  • 5 likes
  • Android
    Radio
  • 498 Views
  • 3 replies
  • 5 likes

Superuser Contribution Group session connection, sync and experience issues.

PlanMini Premium (1-week)CountryIndiaDeviceTried on: Micromax In Note 1, Samsung Galaxy Note 5, Samsung Galaxy A7 (2018)Operating SystemAndroid My Question or IssueI try creating a Group Session with my friend, but different songs keep playing. We tr...

  • Newbie
  • Plan Mini Premium (1-week) Country India Device Tried on: Micromax In Note 1, Samsung Galaxy Note 5, Samsung Galaxy A7 (2018) Operating System Android   My Question or Issue I try crea...
  • Eni
  • Moderator
  • 165 Views
  • 1 replies
  • 0 likes
  • 165 Views
  • 1 replies
  • 0 likes

Google Assistant playing wrong version of song

PlanPremiumCountryIrelandDevicePixel 3Operating SystemAndroid 10 So I ask Google Assistant on my phone to play a song and often an incorrect version of a song is pulled from Spotify. This has been going on as long as I can remember. So one that previ...

  • Music Fan
  • Plan Premium Country Ireland Device Pixel 3 Operating System Android 10       So I ask Google Assistant on my phone to play a song and often an incorrect version of a song i...
  • venom400
  • Roadie
  • 321 Views
  • 5 replies
  • 1 likes
  • 321 Views
  • 5 replies
  • 1 likes

Superuser Contribution Volume control lost Chromecast Audio

PlanPremium CountryUkraine DeviceMotorola Z2 Force Operating SystemAndroid 9 stock My Question or Issue After some time (3-20 min) lost cast volume control when casting to Chromecast Audio. Volume control working only when app active, and not working...

  • Regular
  • Plan Premium   Country Ukraine   Device Motorola Z2 Force   Operating System Android 9 stock       My Question or Issue     After some time (3...
  • slamhound
  • Music Fan
  • 1786 Views
  • 24 replies
  • 1 likes
  • 1786 Views
  • 24 replies
  • 1 likes

Superuser Contribution Song details stuck on Audi MMI

PlanPremiumCountryPolandDeviceXiaomi Remi 5 Plus, Audi MMIOperating SystemAndroid 8.1.0 Recently I have problems with spotify and Audi MMI.When playing music via bluetooth, the progress bar sometimes gets stuck. Sometimes when changing songs using th...

  • Casual Listener
  • Plan Premium Country Poland Device Xiaomi Remi 5 Plus, Audi MMI Operating System Android 8.1.0     Recently I have problems with spotify and Audi MMI. When playing music ...
  • Jeremy
  • Moderator
  • 500 Views
  • 3 replies
  • 1 likes
  • 500 Views
  • 3 replies
  • 1 likes

Superuser Contribution Bug: podcast episodes marked "played"

PlanFreeCountryU.S.DevicePixel 4a 5gOperating SystemAndroid 11My Question or IssuePodcast episodes marked "played" auto-play after a different episode is finished. Normally a played episode is skipped on auto next episode

  • Casual Listener
  • Plan Free Country U.S. Device Pixel 4a 5g Operating System Android 11 My Question or Issue Podcast episodes marked "played" auto-play after a different episode is finished. Normally a played...
  • Jeremy
  • Moderator
  • 238 Views
  • 3 replies
  • 0 likes
  • 238 Views
  • 3 replies
  • 0 likes

Superuser Contribution Sleep Timer Disappeared - Android

PlanPremiumCountryNew ZealandDeviceHuawei Mate 20 ProOperating SystemAndroid Version 9 / EMUI 9 My Question or IssueThe sleep timer has disappeared? It was definitely available (I always use it), now after re-installing Spotify it is gone. It's like ...

  • Visitor
  • Plan Premium Country New Zealand Device Huawei Mate 20 Pro Operating System Android Version 9 / EMUI 9   My Question or Issue The sleep timer has disappeared? It was definitely avail...
  • MafeG
  • Moderator
  • 22593 Views
  • 20 replies
  • 4 likes
  • 22593 Views
  • 20 replies
  • 4 likes

Superuser Contribution Spotify Pausing in Car - Android

PlanPremiumCountryUSADeviceGalaxy s8/Car stereo/Bluetooth My Question or IssueFor some reason, for the past 2 days I have been experiencing a lot of pausing with Spotify while I'm in my car. I put my phone in my purse and lay it on the floor of my ca...

  • Newbie
  • Plan Premium Country USA Device Galaxy s8/Car stereo/Bluetooth     My Question or Issue For some reason, for the past 2 days I have been experiencing a lot of pausing with Spotify ...
  • Alex
  • Moderator
  • 2893 Views
  • 5 replies
  • 1 likes
  • 2893 Views
  • 5 replies
  • 1 likes

Superuser Contribution Podcast filter glitch

PlanPremium CountryUK DeviceGoogle Pixel 3a XL Operating SystemAndroid 11 My Question or Issue Playing podcasts on my laptop is fine - when I listen on my phone, they play in random order. I read a solution to this is to download them, which has help...

  • Visitor
  • Plan Premium   Country UK   Device Google Pixel 3a XL   Operating System Android 11     My Question or Issue   Playing podcasts on my laptop is fine - whe...
  • Kiril
  • Moderator
  • 1612 Views
  • 40 replies
  • 1 likes
  • 1612 Views
  • 40 replies
  • 1 likes

Env: prod