Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I open spotify and constaly a podcast is suggested in my home page. Moreover, apparently this author starts automatically added in my song list.How can I eliminate this suggestion from my home page and how can I stop it to be in my queue?
I open spotify and constaly a podcast is suggested in my home page. Moreover, apparently this author starts automatically added in my song list. How can I eliminate this suggestion from my home pa...
Moderator
1120 Views
1 replies
0 likes
The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and random podcast episode will start playing. All I wan...
The past couple of days, when my Android phone has been automatically connecting to my car's bluetooth and then I open Spotify to continue listening to a podcast episode, a completely different and r...
Visitor
5002 Views
22 replies
12 likes
Every time I play a song using the Spotify Android app, it stops at different times for every song? I have a new phone with a new app version and cleared all my cache. Mostly happens with any Bluetooth connection.
Every time I play a song using the Spotify Android app, it stops at different times for every song? I have a new phone with a new app version and cleared all my cache. Mostly happens with any Bluetoo...
Moderator
1047 Views
4 replies
1 likes
Most of the time searching % crashes the app. PlanPremiumCountryUSADevicePixel 7Operating SystemAndroid 14 My Question or IssueAny search on Spotify Android that contains an invalid URL escape code crashes the app. This includes the following strings...
Most of the time searching % crashes the app. Plan Premium Country USA Device Pixel 7 Operating System Android 14 My Question or Issue Any search on Spotify Android that con...
Casual Listener
412 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid v. 9Spotify Version8.8.94.577 My Question or IssueHey there,So my Spotify app will not load my liked songs playlist. It will will attempt to load it but gives an error message claimin...
Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android v. 9 Spotify Version 8.8.94.577 My Question or Issue Hey there, So my Spotify app will not load my liked ...
Moderator
1251 Views
5 replies
0 likes
PlanPremiumCountryusaDeviceMoto G G5Operating SystemLatest Android My Question or IssueWhy does my Spotify keep connecting to devices I do not select or do not want to use? How do I remove them?
Plan Premium Country usa Device Moto G G5 Operating System Latest Android My Question or Issue Why does my Spotify keep connecting to devices I do not select or do not want t...
Moderator
381 Views
1 replies
0 likes
I scroll through my liked songs, and I play a song. I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*.I disable shuffle.It completely forgets the fact I played a song halfway through liked songs, and the queue sta...
I scroll through my liked songs, and I play a song. I watch shuffle get enabled in front of my eyes *even though I explicitly disabled it*. I disable shuffle. It completely forgets the fact ...
Moderator
471 Views
1 replies
0 likes
I can't open my song list in spotify
I can't open my song list in spotify
Moderator
568 Views
1 replies
0 likes
Hi, Hope you are enjoying your life I am using Spotify on two mobile. One for mu girl friend and second for my personal. I login one account on two mobiles. When i play any song on my Spotify why my girlfriend mobile also play same song same time. So...
Hi, Hope you are enjoying your life ❤️ I am using Spotify on two mobile. One for mu girl friend and second for my personal. I login one account on two mobiles. When i play any song on my Sp...
Moderator
663 Views
1 replies
0 likes
Hey, Im using spotify premium on a Samsung and my canvas cannot be turned on...how do i fix that?
Hey, Im using spotify premium on a Samsung and my canvas cannot be turned on...how do i fix that?
337 Views
0 replies
0 likes
PlanPremiumCountryTurkeyDeviceSamsung A54Operating SystemAndroid 13 My Question or IssueI was use Spotify on iOS, music stop with volume downing but in Android, the music stop without down the volume. How can I solve this problem? (My english is not ...
Plan Premium Country Turkey Device Samsung A54 Operating System Android 13 My Question or Issue I was use Spotify on iOS, music stop with volume downing but in Android, the m...
Moderator
851 Views
3 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Moderator
329 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceSamsung Galaxy 52sOperating SystemAndroid I am online, (I checked offline option is not switched on), I can play any song, however, if I go to the "Search" tab nothing is loaded. Just the green circle swirling is there. ...
Plan Premium Country France Device Samsung Galaxy 52s Operating System Android I am online, (I checked offline option is not switched on), I can play any song, however, if I go to the...
Moderator
826 Views
1 replies
0 likes
Hi, i am using Spotify from last 3 year. Its great app for music but i want to know is there any third party app for Android that can make Spotify more amazing.?? Like Surround Music 3D MusicBass Booster /Equalizer3D/8D Music any other feature that c...
Hi, i am using Spotify from last 3 year. Its great app for music but i want to know is there any third party app for Android that can make Spotify more amazing.?? Like Surround Music ...
809 Views
0 replies
0 likes
Hi, i am using Stats scribbling with Spotify. I want to know that what are definition of Album, stream, minutes, artists, track in?
Hi, i am using Stats scribbling with Spotify. I want to know that what are definition of Album, stream, minutes, artists, track in?
Music Fan
1727 Views
2 replies
0 likes
Device(Google 5a) and/or windows My Question or IssueI've followed all steps to add my lifetime streaming history to stats.fm.Requested, downloaded, and unzipped my data on my phone and my PC.Neither which allowed my content to be added to the app. A...
Device (Google 5a) and/or windows My Question or Issue I've followed all steps to add my lifetime streaming history to stats.fm. Requested, downloaded, and unzipped ...
Music Fan
3113 Views
2 replies
0 likes
Hello,Pixel 6 pro, Android 14, Spotify premium and in Canada.Currently, using the Talkback screen reader it is not possible to like / add a song to my library. The option to do so in the now playing screen or the mini player at the bottom of the scre...
Hello, Pixel 6 pro, Android 14, Spotify premium and in Canada. Currently, using the Talkback screen reader it is not possible to like / add a song to my library. The option to do so in the now play...
Moderator
469 Views
1 replies
0 likes
PlanPremiumCountryUAE DeviceSamsung s23 feOperating System Android OreoMy Question or IssueI got premium recently and I have lots of downloaded albums , when I go offline and go to Spotify most times the downloaded albums don't load and it keeps load...
Plan Premium Country UAE Device Samsung s23 fe Operating System Android Oreo My Question or Issue I got premium recently and I have lots of downloaded albums , whe...
Moderator
758 Views
1 replies
0 likes
I deleted the local files platlist now I can't get it backPlanPremiumCountryUnited StatesDeviceSamsung S7 tabOperating System? My Question or IssueHow to get back local files after deleting the playlist
I deleted the local files platlist now I can't get it back Plan Premium Country United States Device Samsung S7 tab Operating System ? My Question or Issue How to get back local fil...
Moderator
348 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung S22 UltraOperating SystemAndroid 13 One UI 5.1 I am often in areas where I have limited network access so I often download albums to try out new artists or ensure I have access to albums I like. I have looked in ...
Plan Premium Country Canada Device Samsung S22 Ultra Operating System Android 13 One UI 5.1 I am often in areas where I have limited network access so I often download albums to try o...
Moderator
344 Views
1 replies
0 likes
