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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194040 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194040 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535255 Views

78 replies

3 likes

  • 535255 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

438451 Views

565 replies

37 likes

Account
Free
  • 438451 Views
  • 565 replies
  • 37 likes

Superuser Contribution The app keep pausing with out me pausing it?it plays well in air plain mode

I play music and a few sec or min latter the music pauses. If I set It on air plain mode it plays well no interruptions. This is on my galaxy note 24 using Samsung wireless head phones.

Visitor

I play music and a few sec or min latter the music pauses. If I set It on air plain mode it plays well no interruptions. This is on my galaxy note 24 using Samsung wireless head phones.

Eni

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem using the app in Samsung A21s

My Question or Issue: Hello. I have a problem with the app in my phone (samsung a21s) and I see a lot of people posting that they have the same problem with the same model of phone. I talked with the support a week ago and they solved me the problem ...

Casual Listener

My Question or Issue:  Hello. I have a problem with the app in my phone (samsung a21s) and I see a lot of people posting that they have the same problem with the same model of phone. I talked w...

JF-Sabando-cl

Newbie

4245 Views

38 replies

1 likes

  • 4245 Views
  • 38 replies
  • 1 likes

Superuser Contribution podcasts and music wont play after a fresh install

i reinstalled the main app after getting tired of the lite version's way of shuffling and UI. i was able to login as usual but when i tried playing a podcast, any podcast, it just gives me the "something went wrong" error. With songs it just plays an...

Newbie

i reinstalled the main app after getting tired of the lite version's way of shuffling and UI. i was able to login as usual but when i tried playing a podcast, any podcast, it just gives me the "somet...

Not applicable

737 Views

2 replies

0 likes

  • 737 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Similar songs not playing after searched song anymore

When I first used Spotify, there used to be a feature where the app would play random songs after the one that I manually searched for but now it's gone. I tried enabling shuffle, disabling repeat and making sure autoplay is enabled but nothing chang...

Casual Listener

When I first used Spotify, there used to be a feature where the app would play random songs after the one that I manually searched for but now it's gone.   I tried enabling shuffle, disabling ...

Susan_GP

Moderator

4164 Views

7 replies

1 likes

  • 4164 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Spotify Doesn't Download Songs on Samsung Watch 4

PlanPremiumCountryUSDeviceSamsung Watch 4 ClassicOperating SystemWearOS My Question or IssueEvery time I press the "download to watch" button in any Spotify playlist, it loads for a second and then stops loading and returns to "download to watch" aga...

Casual Listener

Plan Premium Country US Device Samsung Watch 4 Classic Operating System WearOS   My Question or Issue Every time I press the "download to watch" button in any Spotify playlist, it load...

Eni

Moderator

6260 Views

6 replies

1 likes

  • 6260 Views
  • 6 replies
  • 1 likes

Superuser Contribution Google assistant does not recognize spotify as music provider

PlanPremiumCountrySloveniaDevicePixel 4aOperating SystemAndroid 11Spotify verision8.5.89.901 IssueGoogle assistant does not recognize spotify as music provider (see screenshot 1). When I ask google assistant to play a song it tells me that it is only...

Music Fan

Plan Premium Country Slovenia Device Pixel 4a Operating System Android 11 Spotify verision 8.5.89.901   Issue Google assistant does not recognize spotify as music provider (see scree...

kevinkoo

Newbie

11194 Views

26 replies

0 likes

  • 11194 Views
  • 26 replies
  • 0 likes

Superuser Contribution I Cant Change my profile picture

When i try to change my profile picture it loads up a bit then stops and says "we coudlnt do it want to try again?" Nothing wrong with my internet or storage and its a picture of myself not explicit or some other people etc.PlanPremiumCountryTurkeyDe...

Visitor

When i try to change my profile picture it loads up a bit then stops and says "we coudlnt do it want to try again?" Nothing wrong with my internet or storage and its a picture of myself not explicit ...

Joan

Moderator

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Listen To Local Files

PlanPremium CountryUSADeviceSamsung Galaxy S9+My Question or Issue So on my Spotify Playlist I have about 20-30 local file songs. I can listen to them with no problem on my Windows 10 PC, but they are not playable through my phone. I've copied the lo...

Visitor

Plan Premium  Country USA Device Samsung Galaxy S9+ My Question or Issue   So on my Spotify Playlist I have about 20-30 local file songs. I can listen to them with no problem on my ...

Not applicable

3986 Views

6 replies

0 likes

  • 3986 Views
  • 6 replies
  • 0 likes

Superuser Contribution Not all buttons and menu items are accessible in 1280x720 resolution (android car radio unit)

PlanFree/PremiumCountryUSDeviceEonon car radio unit with 10 inch screen at 1280x720Operating SystemAndroid My Question or IssueI am unable to access all functions and menu options on my car radio unit. I believe this is due to the resolution of the s...

Regular

Plan Free/Premium Country US Device Eonon car radio unit with 10 inch screen at 1280x720 Operating System Android   My Question or Issue I am unable to access all functions and menu op...

FabianJRA

Newbie

1219 Views

6 replies

0 likes

  • 1219 Views
  • 6 replies
  • 0 likes

Superuser Contribution App slows down in most categories

PlanPremiumCountrySwitzerlansDeviceGalaxy S21 UltraOperating SystemAndroid 14 In most of my interactions with the Spotify app, it takes 1-2 seconds to respond. This has only been the case since last week. I've cleared my cache and don't have battery ...

Visitor

Plan Premium Country Switzerlans Device Galaxy S21 Ultra Operating System Android 14   In most of my interactions with the Spotify app, it takes 1-2 seconds to respond. This has only be...

OscarDC

Moderator

741 Views

3 replies

0 likes

  • 741 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stop rewinding podcasts after notifications

So I listen to Spotify on my Galaxy s23 ultra. I like listening to podcasts. Every single time I get a notification the podcast rewinds for about 10 seconds. I don't mind the podcast being interrupted. But I feel like there should be a setting to tur...

Visitor

So I listen to Spotify on my Galaxy s23 ultra. I like listening to podcasts. Every single time I get a notification the podcast rewinds for about 10 seconds. I don't mind the podcast being interrupte...

Anth76

Casual Listener

2273 Views

6 replies

1 likes

  • 2273 Views
  • 6 replies
  • 1 likes

Superuser Contribution Payment method not found

PlanFree/PremiumCountryEgyptDevice(iPhone 14)Operating System(iOS 18) My Question or IssueI can't find credits payment method

Newbie

Plan Free/Premium Country Egypt Device (iPhone 14) Operating System (iOS 18)   My Question or Issue I can't find credits payment method

Yordan

Moderator

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When I click on an album, it has songs in it that are not on the album.

I am on mobile and have premium, but whenever I click on an album I want to listen to, the songs are out of order and some songs are not even on the album

Casual Listener

I am on mobile and have premium, but whenever I click on an album I want to listen to, the songs are out of order and some songs are not even on the album

Ilovelendricklamar

Casual Listener

5046 Views

4 replies

0 likes

  • 5046 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Sleep timer only works when not casting to another device?

PlanPremiumCountryCanadaDeviceSamsung TAB S7+Operating SystemAndroid My Question or Issuewhen I listen on the tablet, the sleep timer works. However, when I am listening on another device through Spotify connect, the sleep timer does not function. Th...

Music Fan

Plan Premium Country Canada Device Samsung TAB S7+ Operating System Android   My Question or Issue when I listen on the tablet, the sleep timer works. However, when I am listening on a...

Not applicable

8741 Views

5 replies

6 likes

  • 8741 Views
  • 5 replies
  • 6 likes

Superuser Contribution Spotify offline mode

PlanPremium Country Australia DeviceSamsung Galaxy S24 Operating SystemAndroid My Question or IssueMy Spotify app continually says I am in offline mode and can't seem to find my internet connection (which is working fine on other devices) I've tried ...

Visitor

Plan Premium   Country  Australia   Device Samsung Galaxy S24   Operating System Android   My Question or Issue My Spotify app continually says I am in offline m...

Not applicable

23447 Views

11 replies

3 likes

  • 23447 Views
  • 11 replies
  • 3 likes

Superuser Contribution Smart shuffle makes sounds unplayable if there's no internet connection

PlanPremiumCountryGermanyDeviceSamsung SM-M315F/DSNOperating SystemAndroid 12 My Question or IssueIf you use smart shuffle in your favourite songlist (all sounds are downloaded) without an internet connection, all songs are unplayable or play with a ...

Visitor

Plan Premium Country Germany Device Samsung SM-M315F/DSN Operating System Android 12   My Question or Issue If you use smart shuffle in your favourite songlist (all sounds are download...

paul_sadofsky

Newbie

1205 Views

2 replies

3 likes

  • 1205 Views
  • 2 replies
  • 3 likes