Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
395425 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
In my Android phone of Samsung, my premiun account remains offline or shows no internet connection available when using it on a Wi-fi even after a successful connection with Wi-fi. The network is working on all other applications except Spotify. Don'...
In my Android phone of Samsung, my premiun account remains offline or shows no internet connection available when using it on a Wi-fi even after a successful connection with Wi-fi. The netw...
Moderator
5033 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Tab S7 FEOperating SystemAndroid 13 My Question or IssueI'm disappointed by what's displayed on my tablet when using Spotify. The album artwork is tiny even though it could be larger than a CD. There's eno...
Plan Premium Country United States Device Samsung Tab S7 FE Operating System Android 13 My Question or Issue I'm disappointed by what's displayed on my tablet when using Spotify...
Casual Listener
950 Views
3 replies
2 likes
Hi, I have a playlist with 3500 songs on SpotifyWhen I download this playlist on Spotify for Android, after almost a day, I see that the playlist is out of download mode and the songs are deleted, and I have to download it again, and this happens aga...
Hi, I have a playlist with 3500 songs on Spotify When I download this playlist on Spotify for Android, after almost a day, I see that the playlist is out of download mode and the songs are deleted, ...
Newbie
1186 Views
2 replies
0 likes
PlanPremiumCountry DeviceSamsung gear sport Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been using Spotify on my Samsung gear sport for months. Had to reset my watch and just realized that I can't find Spotify in ...
Plan Premium Country Device Samsung gear sport Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've been using Spotify on my S...
Casual Listener
8786 Views
18 replies
5 likes
Hey, An issue is still here after the 8.6.34.749 update but the board has been closed Here's the link https://community.spotify.com/t5/Ongoing-Issues/Offline-changes-to-playlists-are-wiped-out-when-I-m-back-online/idc-p/5218823#M116314 Thanks !
Hey, An issue is still here after the 8.6.34.749 update but the board has been closed Here's the link https://community.spotify.com/t5/Ongoing-Issues/Offline-changes-...
Moderator
9586 Views
64 replies
5 likes
Spotify crashes for 3 months now... while playing music on my Z FOLD 3 /android version 14. Sometimes after one song... sometimes after 3 or more songs.
Spotify crashes for 3 months now... while playing music on my Z FOLD 3 /android version 14. Sometimes after one song... sometimes after 3 or more songs.
Moderator
717 Views
2 replies
0 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueThe Spotify app has a bug when scrolling through the discography. Releases can disappear when scrolling up. I have documented the bug here: https://you...
Plan Premium Country Germany Device Samsung Galaxy Note 9 Operating System Android 10 My Question or Issue The Spotify app has a bug when scrolling through the discography. Releases ...
Moderator
415 Views
1 replies
0 likes
I only have the two options "Create playlist" and "Shared mix" in Spotify on my phone and not the AI playlist even though I have Spotify Premium.
I only have the two options "Create playlist" and "Shared mix" in Spotify on my phone and not the AI playlist even though I have Spotify Premium.
Casual Listener
439 Views
2 replies
0 likes
Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non J'ai donc tenter de refaire la même playlist en pensant que c'était que un bug mai...
Sur ma playslist que j'ai crée j'ai essayer de lettre un son mais quand je le met dans ma playlist cela me dit que le son se trouve déja dans la playlist alors que non 😞 J'ai donc ten...
Visitor
1553 Views
2 replies
0 likes
I play music through my truck stereo from my phone and I like to look at the lyrics on my second phone at the same time through the spotify mobile web player in desktop view at open.spotify.com. The issue is that both players will start in sync but t...
I play music through my truck stereo from my phone and I like to look at the lyrics on my second phone at the same time through the spotify mobile web player in desktop view at open.spotify.com. The ...
594 Views
0 replies
0 likes
Why Spotify Notification are different on my two smartphones? The first one is a Samsung A53 and the other is a One Plus 11 and while the app is working, on the lock screen there are 2 completely different notifications. Does It happen because of the...
Why Spotify Notification are different on my two smartphones? The first one is a Samsung A53 and the other is a One Plus 11 and while the app is working, on the lock screen there are 2 completely dif...
Moderator
1546 Views
6 replies
0 likes
The spotify app on my android can no longer load albums. If I turn on offline mode I can load albums in my library, but if I try to play a song it deletes and only plays if I turn the wifi back on. I can't add new albums to my library, so I can't lis...
The spotify app on my android can no longer load albums. If I turn on offline mode I can load albums in my library, but if I try to play a song it deletes and only plays if I turn the wifi back on. I...
Casual Listener
6248 Views
2 replies
0 likes
PlanFree CountryUK DeviceSamsung Galaxy S9+ My Question or IssueI went into spotify to add a song to my playlist, but I saw that all of the songs that weren't local files weren't showing up! I went to an individual song and it said it was in the play...
Plan Free Country UK Device Samsung Galaxy S9+ My Question or Issue I went into spotify to add a song to my playlist, but I saw that all of the songs that weren't local...
Regular
889 Views
3 replies
1 likes
Hi all, my Spotify is not working on my Android TV anymore. The songs just skip after a few seconds and there is no sound. I already changed my password and deleted and re-installed the app/deleted cache/re-installed the TV but nothing is working. Co...
Hi all, my Spotify is not working on my Android TV anymore. The songs just skip after a few seconds and there is no sound. I already changed my password and deleted and re-installed the app/deleted c...
Casual Listener
2770 Views
6 replies
4 likes
PlanPremium StudentCountryIndiaDeviceSamsung Galaxy A22 4GOperating SystemAndroid 13 My Question or IssuePeople can connect to my Spotify Jam easily and in the normal way. However, I cannot connect to any Jam session whatsoever; be it with the Tap me...
Plan Premium Student Country India Device Samsung Galaxy A22 4G Operating System Android 13 My Question or Issue People can connect to my Spotify Jam easily and in the normal...
Visitor
6191 Views
5 replies
1 likes
Hi All ~ On the Desktop version the songs in a playlist are numbered, but on the Mobile version the songs in the same playlist aren't. I really like seeing what number song I'm playing in case I have to return to that playlist later in the day and I ...
Hi All ~ On the Desktop version the songs in a playlist are numbered, but on the Mobile version the songs in the same playlist aren't. I really like seeing what number song I'm playing in ca...
Roadie
1936 Views
2 replies
0 likes
PlanPremiumCountryArgentinaDeviceSamsung Galaxy A14Operating SystemAndroid 13 My Question or IssueI'm having issues when sharing a song to instagram stories, it shows on the Spotify app but when I try to post it to my Instagram Story it doesn't show ...
Plan Premium Country Argentina Device Samsung Galaxy A14 Operating System Android 13 My Question or Issue I'm having issues when sharing a song to instagram stories, it shows on the ...
Newbie
126956 Views
295 replies
125 likes
Some podcast I can download others I can't.
Some podcast I can download others I can't.
Spotify Star
392 Views
1 replies
0 likes
PlanPremiumCountryNorwayDeviceSamsung Galaxy S21Operating SystemAndroid 14 My Question or IssueURI links like "spotify:track:" always triggers the dialog:Continue to Spotify?This site wants to open the Spotify appHow can i prevent this dialog from ap...
Plan Premium Country Norway Device Samsung Galaxy S21 Operating System Android 14 My Question or Issue URI links like "spotify:track:<track id>" always triggers the dialog: ...
Casual Listener
725 Views
2 replies
0 likes
PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemAndroid Pie, One UI 1.0 My Question or IssueWhen I open Musixmatch, I am getting an error that is saying "An error occurred when loading your music from Spotify. Try again!"
Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Android Pie, One UI 1.0 My Question or Issue When I open Musixmatch, I am getting an error that is saying "An er...
Roadie
668 Views
2 replies
0 likes
