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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839832 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839832 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13618 Views
  • 1 replies
  • 0 likes
  • 13618 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify consumed about 10 GB without even being used

Plan: PremiumMexicoDevice: OnePlus 8Operating System: Android 11 Last night Spotify consumed about 10 GB without even being used...The phone was discharged, I plugged it in and turn it on... The next day in the morning I noticed I had a message from ...

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  • Newbie
  • Plan: Premium Mexico Device: OnePlus 8 Operating System: Android 11   Last night Spotify consumed about 10 GB without even being used... The phone was discharged, I plugged ...
  • Eni
  • Moderator
  • 108 Views
  • 1 replies
  • 0 likes
  • 108 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unhappy Premium user...

PlanPremiumCountryBrazilDeviceAsus Zenfone 6Operating SystemAndroid 11My Question or Issue I've noticed my Spotify now takes a looooong time to open when I start it.It was not like this before. Already tried cleaning, reinstalling and everything.Prob...

  • Music Fan
  • Plan Premium Country Brazil Device Asus Zenfone 6 Operating System Android 11 My Question or Issue   I've noticed my Spotify now takes a looooong time to open when I start it. It wa...
  • MafeG
  • Moderator
  • 376 Views
  • 8 replies
  • 1 likes
  • 376 Views
  • 8 replies
  • 1 likes

Superuser Contribution Archivos locales no se descargan en android

Plan familiar premiumEspañaAndorid LG G7he seguido los pasos para introducir archivos locales, he creado la lista con el PC, le he dado a descargar. Con el movil en la misma red wifi, aplicacion reinstalada y actualizada, veo la lista le doy a descar...

  • Newbie
  • Plan familiar premium España Andorid LG G7 he seguido los pasos para introducir archivos locales, he creado la lista con el PC, le he dado a descargar. Con el movil en la misma red wifi, aplicac...
  • Ver
  • Spotify Legend
  • 167 Views
  • 1 replies
  • 0 likes
  • 167 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists sind nach Neustart vom Handy weg

Playlists sind nach einem Neustart vom Smartphone weg!Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen! Ich habe mein Smartphone bereit neu aufgesetzt, ...

  • Casual Listener
  • Playlists sind nach einem Neustart vom Smartphone weg! Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterla...
  • Eni
  • Moderator
  • 1182 Views
  • 7 replies
  • 1 likes
  • 1182 Views
  • 7 replies
  • 1 likes

Superuser Contribution Car mode only in the car option issues

I am not sure if anyone else is having the same issue. But it is getting really annoying to have to constantly turn off car mode when I'm not in the car. I do love the car mode function but lately it's failing to recognize when I'm in the car and whe...

  • Casual Listener
  • I am not sure if anyone else is having the same issue. But it is getting really annoying to have to constantly turn off car mode when I'm not in the car. I do love the car mode function but lately it...
  • Eni
  • Moderator
  • 318 Views
  • 3 replies
  • 1 likes
  • Android
    bug
    car mode
  • 318 Views
  • 3 replies
  • 1 likes

Automix feature crashes app while in a playlist

So recently I've been experiencing crashes while listening to some playlist that has smooth transitions between songs, Spotify calls this feature Automix. It doesn't happen for every song transition but it does happen frequently. I'm not sure this is...

  • Newbie
  • So recently I've been experiencing crashes while listening to some playlist that has smooth transitions between songs, Spotify calls this feature Automix. It doesn't happen for every song transi...
  • Amayy
  • Rising Star 4
  • 215 Views
  • 1 replies
  • 1 likes
  • 215 Views
  • 1 replies
  • 1 likes

Superuser Contribution Automix is not working on personal playlists

It turned out that on Android device the Automix function is not somehow working on the personal playlists. However it is working well on the curated/own Spotify playlists. Please advise.

  • Newbie
  • It turned out that on Android device the Automix function is not somehow working on the personal playlists. However it is working well on the curated/own Spotify playlists. Please advise.
  • CarlosE
  • Moderator
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution (SOLVED) Spotify Freezes on Xiaomi

PlanFree/PremiumCountry Device(Xiaomi Red mi Note 9 Pro)Operating System(Android Pie) My Question or IssueI own a Xiaomi Redmi Note 8 Pro and the Spotify freezes completely 'everytime' when touching any of the 3 buttons menu on the app. The song keep...

  • Casual Listener
  • Plan Free/Premium Country   Device (Xiaomi Red mi Note 9 Pro) Operating System (Android Pie)    My Question or Issue I own a Xiaomi Redmi Note 8 Pro and the Spotify freezes ...
  • Phil781
  • Newbie
  • 20814 Views
  • 30 replies
  • 19 likes
  • Xiaomi
  • 20814 Views
  • 30 replies
  • 19 likes

Superuser Contribution Equalizer settings

Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared. I use them intermittently for listening via wired headphones on my phone. I turn on the "Loudness" preset for low volume listening...

  • Music Fan
  • Where did Android Equalizer settings go? They used to be in Settings > Audio Quality > Equalizer, but have disappeared.   I use them intermittently for listening via wired headphones o...
  • Alex
  • Moderator
  • 721 Views
  • 6 replies
  • 3 likes
  • 721 Views
  • 6 replies
  • 3 likes

Superuser Contribution "Listen on this phone" missing

PlanPremiumCountryNLDeviceOnePlusNordOperating SystemAndoid 11 My Question or IssueHi, I don't know if I'm going blind or if some UX experiment is fooling me: I can't get the Android Spotify app to play on the phone, after I connected to an external ...

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  • Casual Listener
  • Plan Premium Country NL Device OnePlusNord Operating System Andoid 11   My Question or Issue Hi, I don't know if I'm going blind or if some UX experiment is fooling me: I can't get the...
  • CarlosE
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle and repeat buttons

PlanFreeCountryThe NetherlandsDeviceSony Xperia 5 IIOperating SystemAndroid 11 My Question or IssueUsing free Spotify on my laptop or tablet I can use shuffle and repeat on my personal playlists. In the app on my phone, the shuffle and repeat buttons...

  • Casual Listener
  •   Plan Free Country The Netherlands Device Sony Xperia 5 II Operating System Android 11   My Question or Issue Using free Spotify on my laptop or tablet I can use shuffle and re...
  • CarlosE
  • Moderator
  • 907 Views
  • 6 replies
  • 0 likes
  • Shuffle repeat buttons
  • 907 Views
  • 6 replies
  • 0 likes

Superuser Contribution playlist description

Plan: premiumDevice: Samsung A3Operating system: Android Issue: the full description on Android on the mobile app won't show - it shows only pieces, and won't expand when clicked upon either. The only time the description shows is when I press "edit"...

  • Newbie
  • Plan: premium Device: Samsung A3 Operating system: Android   Issue: the full description on Android on the mobile app won't show - it shows only pieces, and won't expand when ...
  • Eni
  • Moderator
  • 153 Views
  • 1 replies
  • 0 likes
  • Android
    bug
    Playlist
  • 153 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify now playing glitch on Galaxy Watch 4 (Wear OS)

PlanPremiumDevicesGalaxy Watch 4 (SM-R870) and Spotify 8.6.70.1102. Smartphone Poco M3 ProSpotify control panel on the watch just froze on one song, pause/change track buttons don't work at all. It shows that it plays song from my phone. I can change...

  • Casual Listener
  • Plan Premium Devices Galaxy Watch 4 (SM-R870) and Spotify 8.6.70.1102. Smartphone Poco M3 Pro Spotify control panel on the watch just froze on one song, pause/change track buttons don't work a...
  • MafeG
  • Moderator
  • 484 Views
  • 3 replies
  • 0 likes
  • 484 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music constantly skipping on bluetooth s21 ultra

I recently got the s21 ultra 5g, I upgraded from a s10+. On the s10+ I had 0 issues. But now on the s21, spotify is unusable when connecting to my car on Bluetooth. The music is constantly skipping cutting in and out almost every 10 to 20 seconds. Bu...

  • Casual Listener
  • I recently got the s21 ultra 5g, I upgraded from a s10+. On the s10+ I had 0 issues. But now on the s21, spotify is unusable when connecting to my car on Bluetooth. The music is constantly skipping c...
  • CarlosE
  • Moderator
  • 501 Views
  • 3 replies
  • 0 likes
  • 501 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Crashes on Google Nest Hub 2nd Gen

PlanPremium (Family)CountryUKDeviceGoogle Nest Hub 2nd Gen My Question or IssueMy Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (plays the opening sound and "Spotify" flashes on the screen) but then I just...

  • Casual Listener
  • Plan Premium (Family) Country UK Device Google Nest Hub 2nd Gen   My Question or Issue My Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (play...
  • MafeG
  • Moderator
  • 1076 Views
  • 3 replies
  • 0 likes
  • 1076 Views
  • 3 replies
  • 0 likes

Superuser Contribution Home screen only suggest 1 album per category

PlanPremiumCountryAustraliaDeviceOppo Reno ZOperating SystemAndroid 10, Color OS 7.1 My Question or IssueMy Spotify Home Screen recently changed and only shows one album/single per category. For example, New Releases For You only shows one album with...

  • Regular
  •   Plan Premium Country Australia Device Oppo Reno Z Operating System Android 10, Color OS 7.1   My Question or Issue My Spotify Home Screen recently changed and only shows one a...
  • Jeremy
  • Moderator
  • 765 Views
  • 12 replies
  • 2 likes
  • 765 Views
  • 12 replies
  • 2 likes

Superuser Contribution Search button

Hello,i recently purchased an android radio, and when using the spotify app, there is no Home or Search button to the left, only 'my library" anybody know how i can search for songs ?

  • Newbie
  • Hello, i recently purchased an android radio, and when using the spotify app, there is no Home or Search button to the left, only 'my library" anybody know how i can search for songs ?  
  • MafeG
  • Moderator
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Autoplay in car

PlanPremiumCountryUkDevice(S21Operating SystemAndroid latest version My Question or Issue Have latest version of spotify on phone and Samsung galaxy 3 smartwatch. When start car, spotify will automatically start playing when connected to Bluetooth (w...

  • Casual Listener
  •   Plan Premium Country Uk Device (S21 Operating System Android latest version    My Question or Issue   Have latest version of spotify on phone and Samsung galaxy 3 sm...
  • MafeG
  • Moderator
  • 3751 Views
  • 1 replies
  • 0 likes
  • 3751 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app reports storage use incorrectly

PlanPremiumDeviceSamsung Galaxy S20, no SD cardOperating SystemAndroid 11, One UI 3.1 There is a bug with storage report or usage in Spotify application.In my case the app reports that downloads take up 8.7GB and cache is basically empty when in real...

  • Newbie
  • Plan Premium Device Samsung Galaxy S20, no SD card Operating System Android 11, One UI 3.1   There is a bug with storage report or usage in Spotify application. In my case the app report...
  • MafeG
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

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