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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Visitor

373996 Views

541 replies

34 likes

Account
Free
  • 373996 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7467 Views

0 replies

7 likes

  • 7467 Views
  • 0 replies
  • 7 likes

Superuser Contribution Remove top podcasts suggestions

Smack dab in the middle of the homescreen is "Your Top Podcasts". It seems to list any podcasts unrelated to what you actually listen to. The suggestions are often inappropriate and embarassing. This issue has been brought up countless times in the p...

Casual Listener

Smack dab in the middle of the homescreen is "Your Top Podcasts". It seems to list any podcasts unrelated to what you actually listen to. The suggestions are often inappropriate and embarassing.&nbsp...

kbm1

Newbie

137070 Views

97 replies

393 likes

  • 137070 Views
  • 97 replies
  • 393 likes

Superuser Contribution Autoplay OFF Option: Missing! From Spotify App Android, Version 8.9.56.618

PlanPremiumCountryGermanyDeviceSamsung M21Operating SystemAndroid 12 (with One UI 4.1) My Question or IssueIt is annoying that I cannot turn off the Autoplay Feature, Spotify goes on at the end of the playlist which is not desired.

Visitor

Plan Premium Country Germany Device Samsung M21 Operating System Android 12 (with One UI 4.1)   My Question or Issue It is annoying that I cannot turn off the Autoplay Feature, Spotify...

Elena

Moderator

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes

Superuser Contribution No streaming device found

My HiFi Receiver Yamaha RX-V683 is connected to my WiFi network and can be accessed with the Controller App, Yamaha MusicCast and Webinterface from my phone. However, Spotify doesn't connect from phone anymore. It once worked, but stopped doing so a ...

Regular

My HiFi Receiver Yamaha RX-V683 is connected to my WiFi network and can be accessed with the Controller App, Yamaha MusicCast and Webinterface from my phone. However, Spotify doesn't connect from pho...

Elena

Moderator

1603 Views

10 replies

0 likes

  • 1603 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify randomly pauses when playing on Motorola G4 Play.

So, Spotify randomly pauses the song sometimes. Sometimes it'll be every few seconds, sometimes every few minutes. There doesn't seem to be any method or pattern. I've logged out all other devices, I've uninstalled and re-installed the app yet it kee...

Casual Listener

So, Spotify randomly pauses the song sometimes. Sometimes it'll be every few seconds, sometimes every few minutes. There doesn't seem to be any method or pattern.  I've logged out all other dev...

Chel_71

Visitor

1803 Views

7 replies

1 likes

  • 1803 Views
  • 7 replies
  • 1 likes

Superuser Contribution Playback issues + app freezes when I open it on Android

PlanPremiumDeviceTecno Camon 17 ProOperating SystemAndroid 11 I was having issues with the playback on my Tecno Camon 17 Pro. When I looked up a song, the next songs that played after were always the exact same, in the same order, and it kept playing...

Casual Listener

Plan Premium Device Tecno Camon 17 Pro Operating System Android 11   I was having issues with the playback on my Tecno Camon 17 Pro. When I looked up a song, the next songs that played af...

tristankey

Casual Listener

1016 Views

6 replies

0 likes

  • 1016 Views
  • 6 replies
  • 0 likes

Volume level not returning to set level, remains lowered after Notifications or advertisements

PlanFree/PremiumCountryRoDeviceHuawei P30 ProOperating SystemAndroid Emui 12 My Question or IssueFrom a few days now, the volume level does not returning to the set level after I receive a notification. The spoken notifications came mainly from Garmi...

Casual Listener

Plan Free/Premium Country Ro Device Huawei P30 Pro Operating System Android Emui 12   My Question or Issue From a few days now, the volume level does not returning to the set level aft...

mich4u

Casual Listener

600 Views

3 replies

0 likes

Android
Notifications
volume
  • 600 Views
  • 3 replies
  • 0 likes

Superuser Contribution There's 2 media output notifications on my Samsung.

one of them works but the other one is just there. and I've tried uninstalling spotify and reinstalling it but it still is there. Please remove the other media output notification for me please. The one where it says "One In A Billion" by ENHYPEN.

Newbie

one of them works but the other one is just there. and I've tried uninstalling spotify and reinstalling it but it still is there. Please remove the other media output notification for me please. The ...

MihailY

Moderator

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify saying can't play this right now in my playlist on my android

The playlist plays on my mac, but does not play on my Pixel 6. Same premium account on both. The playlist is there, and the songs show up, but it says "this track isn't available on your device." Why?

Visitor

The playlist plays on my mac, but does not play on my Pixel 6. Same premium account on both. The playlist is there, and the songs show up, but it says "this track isn't available on your device." Why?

Ivelina

Moderator

739 Views

1 replies

0 likes

  • 739 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why doesn't spotify let you open non-downloaded playlists when offline anymore?

PlanPremiumOperating SystemAndroid 13 My Question or IssueIt used to be that you could open non-downloaded playlists while offline. The songs you had downloaded would be playable and the rest would be greyed out. I thought this was pretty nifty, sinc...

Newbie

  Plan Premium Operating System Android 13   My Question or Issue It used to be that you could open non-downloaded playlists while offline. The songs you had downloaded would be play...

Joan

Moderator

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode still playing non download music by using my data.

When I switch on offline mode it still stays connected to the Internet and only switches when I turn of Wi-Fi and data completely

Visitor

When I switch on offline mode it still stays connected to the Internet and only switches when I turn of Wi-Fi and data completely

OscarDC

Moderator

515 Views

1 replies

0 likes

  • 515 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android TV] Adjust quality

Hi ! I have a premium account and on my desktop client I put the quality settings on "High", I did the same on my android phone. I have an android tv which is connected to a very good quality amplifier and speakers.But I can't find how I am supposed ...

Newbie

Hi !  I have a premium account and on my desktop client I put the quality settings on "High", I did the same on my android phone.  I have an android tv which is connected to a very good q...

tripplehelix

Newbie

12642 Views

8 replies

4 likes

  • 12642 Views
  • 8 replies
  • 4 likes

Superuser Contribution Spotify isnt playing any songs.

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry DeviceGalaxy s8Operating System(Android 9 My Question or Issue

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country   Device Galaxy s8 Operating System (Android 9 ...

Ivelina

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Solved!! Songs not showing in any playlists (songs only show on artist profiles)

One night all of a sudden, none of the songs were showing in my playlists and all others on the app, and when I try to play a song from any artists profile, it acts as though it is playing but it stays at the 0:00 mark. I am on a Motorola if that hel...

Casual Listener

One night all of a sudden, none of the songs were showing in my playlists and all others on the app, and when I try to play a song from any artists profile, it acts as though it is playing but it sta...

Cataran

Casual Listener

506 Views

2 replies

0 likes

  • 506 Views
  • 2 replies
  • 0 likes

Superuser Contribution How other people with free plan can choose any track endlessly from mobile?

With free plan I can choose/skip only some tracks and then I can listen only random tracks Spotify choose for me. How other people I know with free plan can choose any track they want to hear on mobile with no limits?

Visitor

With free plan I can choose/skip only some tracks and then I can listen only random tracks Spotify choose for me. How other people I know with free plan can choose any track they want to hear on mobi...

Joan

Moderator

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove favorite artists?

I've had a Spotify account when I was younger. I used to like an artist, but I don't anymore. I want to remove them from favorite artists but it doesn't seem to be possible. Please help.

Visitor

I've had a Spotify account when I was younger. I used to like an artist, but I don't anymore. I want to remove them from favorite artists but it doesn't seem to be possible. Please help.

nitetrax

Music Fan

10110 Views

6 replies

1 likes

  • 10110 Views
  • 6 replies
  • 1 likes

Superuser Contribution My grid view disappeared in Search

My search results are no longer displaying in a grid format but rather as a list. How can I get grid view back? Is there a way to toggle back and forth between grid and list view that I'm not seeing? Using Android. Please advise. Thanks!

Casual Listener

My search results are no longer displaying in a grid format but rather as a list. How can I get grid view back? Is there a way to toggle back and forth between grid and list view that I'm not seeing?...

Sean_Classic

Casual Listener

1242 Views

5 replies

0 likes

  • 1242 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution AAOS: When fastforward a podcast I can tap the non-visible progress bar

PlanPremiumCountrySwedenDevicePolestar 2Operating SystemAAOS My Question or IssueWhen I use the +10/-10 second buttons the touches can reach the not-visible progress bar which is hidden behind the +/-10 seconds gui element. Either if I repeatedly fas...

Casual Listener

Plan Premium Country Sweden Device Polestar 2 Operating System AAOS   My Question or Issue When I use the +10/-10 second buttons the touches can reach the not-visible progress bar whic...

mtroback

Casual Listener

879 Views

6 replies

0 likes

AAOS
bug
  • 879 Views
  • 6 replies
  • 0 likes

Superuser Contribution Dark mode on xiaomi

Work with system dark mode on xiaomi have a some problemsPlanPremiumCountryRussia Device(Xiaomi mi 9t pro)Operating System(Android 10, miui) My Question or Issue 

Visitor

Work with system dark mode on xiaomi have a some problems Plan Premium Country Russia   Device (Xiaomi mi 9t pro) Operating System (Android 10, miui)   My Question or Issue ...

Jimmy86gb

Newbie

13010 Views

9 replies

6 likes

  • 13010 Views
  • 9 replies
  • 6 likes

Superuser Contribution Explore is broken

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceSamsung Galaxy A5Operating SystemAndroid 7 My Question or IssueI have noticed a strange problem. It ...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Samsung Galaxy A5 Operating System ...

AlejaR

Moderator

1019 Views

4 replies

0 likes

  • 1019 Views
  • 4 replies
  • 0 likes