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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
PlanFreeCountryPhilippines DeviceRealme 6iOperating SystemAndroid 11 My Question or IssueWhen I opened my playlist, it looked different than usual. Instead of a song list, it only displayed song names and the artist/composer. When I try to play a son...
PlanPremiumCountryKorea/IndiaDeviceSamsung Galaxy Tab S7, Maybe all product.Operating SystemAndroid My Question or IssueANR by input no responding.Precondition:Google Clock installed(https://play.google.com/store/apps/details?id=com.google.android.de...
PlanPremiumCountryOmanDeviceVivo v21eOperating SystemAndroid 12 My Question or IssueThe problems regarding app crashing still continues even after the update I mean it worked for a day and then it's all the same story again (the app crashes when any ...
Country: Sweden Device: Huawei P9Operating System: Android My Question There is no "equalizer" option under Music quality. I reinstall (after rebooting) the app bu still can't see "equalizer".
PlanPremiumCountryUSADeviceSamsung Galaxy, chrome cast My Question or IssueWhen casting to a chromecast from the Android app I can not select a song from any Playlist to play, when I tap them nothing happens, I can open the song options or add to que...
PlanPremiumCountryGermanyDeviceSamsung A7Operating SystemAndroid My Question or Issue Hallo, Sorry dass ich in deutsch schreibe. Ich habe Spotify Familien Premium und habe als einziger das Problem, dass wenn ich auf ein Album der drei ??? gehe, dass ...
PlanPremiumCountryAustraliaDeviceGoogle Pixel 4aOperating SystemAndroid 12 Kernel My Question or IssueI have the lyrics prompt/symbol on two songs but when I click on them there are no lyrics. It doesn't show with other songs. Have tried clean reinst...
PlanoPremiumPaísBrasil DispositivoXiaomi Redmi Note 5 Global Sistema operacionalAndroid Pie My question or problem For a long time I've been noticing that the Downloads of the songs are very slow, type 50 songs takes about 10 minutes on my Internet o...
App is not working properly. After 10 secs of playing song it is getting off. Tried login out. Tried clearing data. Still not working.PlanFreeCountryIndiaOperating SystemAndroid My Question or IssuesApp is not working properly. After 10 secs of playi...
Hello, I've looked and looked and can't find anyway to delete/remove the Queue on my Nexus 5. The only way I've found is to FF each track which is a right pain Please help..... Ta! Stu
PlanPremiumCountryFrance DeviceXiaomi Mi9 Lite and Xiaomi Mi A2Operating SystemAndroid 10 My Question or IssueHello,since approx. 10 days now (~May 20th), my alarms set up in Google Clock do not play songs I configured from Spotify. Instead they play...
PlanFamilyCountryGermanyDeviceXiaomi Mi 9Operating SystemAndroid 11My Question or IssueSometimes when opening Artist/Album pages, it doesn't load. Resetting the cache/data does wirk sometimes, but only for a short time. I only have this issue on one ...
PlanPremiumCountryFranceOperating SystemAndroid My Question or IssueI'm not able to had song to my liked title from my phone although my playlist has around 1000 title Moreover I can still like them from my pc wich had them to liked title but they st...
Recently just got a notification for a 2 month referral link and then lost it. Checked my email and everything and it isnt present.
PlanFreeCountryUASDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueIs anyone else on android having a bug where it will show a previous song that is different to the one that is currently playing? The length section of the song is al...
If you go into your Personal Playlist there is a Tab at the bottom called "Recommendations based on your Playlist". After using this Feature a lot all the undesired Songs that I never enjoyed are still in there and keep popping up, while Im trying to...
While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very annoying.
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 9, December 1, 2020 security patchSpotify Version 8.6.84.1240 My Question or IssueWhen my phone stops or starts wireless charging, the sound cuts out for about a half secon...
Last week my Spotify app on Android started giving me trouble. I can unlike songs but I can't like any new songs. It seems to be working perfectly fine on the web player. I've tried clearing the cache and starting with a fresh install of Spotify to n...
PlanPremiumCountryItalyDeviceSamsung galaxy s9Operating SystemAndroid 10 My Question or IssueHi, even though some songs present the label 'lyrics' they don't appear in the now playing screen, instead there's an error message ("can't load the lyrics f...