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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375181 Views

541 replies

34 likes

Account
Free
  • 375181 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7514 Views

0 replies

7 likes

  • 7514 Views
  • 0 replies
  • 7 likes

Superuser Contribution Explore is broken

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceSamsung Galaxy A5Operating SystemAndroid 7 My Question or IssueI have noticed a strange problem. It ...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Samsung Galaxy A5 Operating System ...

AlejaR

Moderator

1026 Views

4 replies

0 likes

  • 1026 Views
  • 4 replies
  • 0 likes

Superuser Contribution Re: View playlists etc. via Bluetooth in my car

Back on my pixel 7 pro ,through Bluetooth it would list the songs in my playlist on my 23 Elantra,however I still had to manually skip to play the song as tapping it on the playlist didn't work. When I upgraded and got a fold 5, I no longer see what'...

Visitor

Back on my pixel 7 pro ,through Bluetooth it would list the songs in my playlist on my 23 Elantra,however I still had to manually skip to play the song as tapping it on the playlist didn't work. When...

Joan

Moderator

428 Views

1 replies

0 likes

  • 428 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sonos speakers disappear from Connect until i restart my phone

PlanPremiumCountryUSA DeviceSamsung Galaxy s23+, and replicated issue on s22 Operating SystemAndroid latest My Question or IssueWhen i restart my phone, I am able to use my Sonos speakers via Spotify Connect. After leaving my wifi (eero) and returnin...

Casual Listener

Plan Premium Country USA   Device Samsung Galaxy s23+, and replicated issue on s22   Operating System Android latest   My Question or Issue When i restart my phone, I am ab...

OscarDC

Moderator

1129 Views

4 replies

1 likes

  • 1129 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify loses registration as media player in quick settings (losing control over playback)

EDIT 2024-01-27: microG does track this issue in https://github.com/microg/GmsCore/issues/2118 PlanPremiumCountryGermanyDeviceFairphone 4Operating SystemLineage OS 20 with microG (Build Android 13) My IssueWhen restarting Spotify & playing back music...

Casual Listener

EDIT 2024-01-27: microG does track this issue in https://github.com/microg/GmsCore/issues/2118   Plan Premium Country Germany Device Fairphone 4 Operating System Lineage OS 20 with micr...

alias2

Visitor

8649 Views

28 replies

17 likes

Android
  • 8649 Views
  • 28 replies
  • 17 likes

AI playlist disappeared

Hi! I have been for the past 2-3 months using the AI playlist, love the feature! But suddenly without any reason it has disappeared from my + icon. What happened? Is there any way I can get it back?I have a Pixel 7APlanPremiumCountrySpainDevice(iPhon...

Visitor

Hi!  I have been for the past 2-3 months using the AI playlist, love the feature! But suddenly without any reason it has disappeared from my + icon. What happened? Is there any way I can get it...

Amay

Spotify Star

1742 Views

1 replies

0 likes

  • 1742 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Episode option does not display all recent episodes from my subscribed podcast list

Plan - PremiumCountry - CanadaDevice - Samsung Galaxy S9Operating System - AndroidMy Question or IssueThe New Episode option does not display all recent episodes from my subscribed podcast list. It seems like some are displaying correctly but others ...

Newbie

Plan - Premium Country - Canada Device - Samsung Galaxy S9 Operating System - Android My Question or Issue The New Episode option does not display all recent episodes from my subscribe...

Eni

Moderator

810 Views

1 replies

0 likes

  • 810 Views
  • 1 replies
  • 0 likes

Can't skip ads

PlanFreeCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 9 Pie My Question or IssuePlease see the attachment, I'm unable to skip ads as the icon is greyed out. I'm using the latest version of android and the latest version of spotify 8...

Regular

Plan Free Country Australia Device Samsung Galaxy S10 Operating System Android 9 Pie   My Question or Issue Please see the attachment, I'm unable to skip ads as the icon is greyed out....

Not applicable

5747 Views

9 replies

0 likes

  • 5747 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Library search can't find playlists in folders

PlanPremiumCountyGermanyOperating SystemAndroid 11 My Question or IssueA search of my library won't return playlists that are inside folders. Playlists outside folders are shown with no issue.

Regular

  Plan Premium County Germany Operating System Android 11   My Question or Issue A search of my library won't return playlists that are inside folders. Playlists outside folders ar...

DavidSolena

Newbie

3866 Views

24 replies

4 likes

  • 3866 Views
  • 24 replies
  • 4 likes

Superuser Contribution How can i stop spotify from using mobile data?

I noticed Spotify uses massive amounts of data skyrocketing charges from my carrier, despite having the data save on ... I am not happy with that.I put the app in offline mode, but it still uses mobile data.WTF? Is there any remedy for that?

Visitor

I noticed Spotify uses massive amounts of data skyrocketing charges from my carrier, despite having the data save on ... I am not happy with that. I put the app in offline mode, but it still uses mo...

iwaddo

Music Fan

2378 Views

4 replies

1 likes

  • 2378 Views
  • 4 replies
  • 1 likes

Cuando quiero abrir una lista de reproducción me pone que esta vacía

Cuando quiero abrir una lista de reproducción me pone que esta vacía y que vuelva al inicio. Cuando busco reproducir una canción como Plan A no se reproduce, no pasa nada. tambien cuando apreto a ver mi plan no me deja verlo me salta error. Ayuda soy...

Visitor

Cuando quiero abrir una lista de reproducción me pone que esta vacía y que vuelva al inicio. Cuando busco reproducir una canción como Plan A no se reproduce, no pasa nada. tambien cuando apreto a ver...

osornios

Spotify Star

2561 Views

1 replies

0 likes

  • 2561 Views
  • 1 replies
  • 0 likes

Superuser Contribution genre filter and songs shown mismatch after app re-opened

PlanPremiumCountryUKDeviceNothing Phone 2Operating SystemAndroid 14My Question or Issue(On Spotify version 8.9.52.552, if it helps, sorry if this is the wrong place to post)Hi there,I've just noticed a small bug when the app is re-opened (not after b...

Newbie

Plan Premium Country UK Device Nothing Phone 2 Operating System Android 14 My Question or Issue (On Spotify version 8.9.52.552, if it helps, sorry if this is the wrong place to pos...

OscarDC

Moderator

645 Views

1 replies

0 likes

bug
Genre Filters
  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution Thumbnail flashes on screen

PlanPremiumCountryCanasaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueWhen going to the page for a podcast the podcast thumbnail briefly flashes on screen while loading the other screen. This only happens sometimes and im unsure of...

Gig Goer

  Plan Premium Country Canasa Device Samsung s10e Operating System Android 12   My Question or Issue When going to the page for a podcast the podcast thumbnail briefly flashes on...

OscarDC

Moderator

1308 Views

6 replies

0 likes

  • 1308 Views
  • 6 replies
  • 0 likes

Superuser Contribution Album cover is really low quality

The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system : MIUI Global 12.0.9, Android 10 | Country : Poland...

Regular

The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system ...

Joan

Moderator

5249 Views

34 replies

1 likes

  • 5249 Views
  • 34 replies
  • 1 likes

Superuser Contribution Samsung S24 Ultra - Spotify Streaming to PC speakers over Phone Link not working

PlanPremiumCountryGermanyDeviceSamsung Galaxy S24 Ultra, PCOperating SystemSmartphone: Android 14, PC: Win11x64(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen connecting my S24 Ultra via Phone Link to my PC, Spotify throws an error m...

Regular

  Plan Premium Country Germany Device Samsung Galaxy S24 Ultra, PC Operating System Smartphone: Android 14, PC: Win11x64(iOS 10, Android Oreo, Windows 10,etc.)   My Question ...

AlejaR

Moderator

1882 Views

1 replies

0 likes

  • 1882 Views
  • 1 replies
  • 0 likes

Solved!! How to turn off sound when switching songs in android. It's a loud ding.

When Spotify starts playing or switches songs it makes an audible ding sound in Android. Can't find option to disable in settings.

Casual Listener

When Spotify starts playing or switches songs it makes an audible ding sound in Android. Can't find option to disable in settings.

Pnut91

Casual Listener

2805 Views

8 replies

1 likes

  • 2805 Views
  • 8 replies
  • 1 likes

Spotify App not mixing my music

My Spotify App will not play my playlist in shuffle. It picks only certain playlists. It plays the same 2 artists over and over and I have heard the same song twice in less than 30 minutes. I reached out to spotify and they sent me here. Yeah great c...

Casual Listener

My Spotify App will not play my playlist in shuffle.  It picks only certain playlists. It plays the same 2 artists over and over and I have heard the same song twice in less than 30 minutes.&nbs...

hga

Newbie

2408 Views

4 replies

0 likes

  • 2408 Views
  • 4 replies
  • 0 likes

Superuser Contribution Bluetooth controls do not work since last update

Everything was working well until last update of Spotify, in my car using Bluetooth only not Android Auto, I cannot control (change songs) using the car control.It does work of I go on the app settings, Connect to a Device and enable the check box to...

Casual Listener

Everything was working well until last update of Spotify, in my car using Bluetooth only not Android Auto, I cannot control (change songs) using the car control. It does work of I go on the app se...

Grinkof

Visitor

5364 Views

21 replies

1 likes

  • 5364 Views
  • 21 replies
  • 1 likes