Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386116 Views

544 replies

34 likes

Account
Free
  • 386116 Views
  • 544 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7994 Views

0 replies

7 likes

  • 7994 Views
  • 0 replies
  • 7 likes

Spotify isn't stopping when I listen/ records vocals in Instagram

Hi,Got an issue with my new phone (Pixel8)... Whenever I record or play vocals on Instagram, the music isn't stopping..Anyone knows what could explain that ?Thank you !

Visitor

Hi, Got an issue with my new phone (Pixel8)... Whenever I record or play vocals on Instagram, the music isn't stopping.. Anyone knows what could explain that ? Thank you ! 

ribezaz

Spotify Star

448 Views

1 replies

1 likes

  • 448 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify Curated Playlists vs "Made for" user playlist

PlanPremiumCountryU.S.DeviceGalaxy S23Operating SystemAndroid v14 My Question or IssueI'm a fan of both Spotify Curated Playlists and "Made for" Me playlists. However, when I now open a Spotify Curated Playlist (i.e. Bangers), there is statement "Mad...

Gig Goer

Plan Premium Country U.S. Device Galaxy S23 Operating System Android v14   My Question or Issue I'm a fan of both Spotify Curated Playlists and "Made for" Me playlists. However, when I...

Karaptian

Gig Goer

4140 Views

2 replies

2 likes

  • 4140 Views
  • 2 replies
  • 2 likes

"Add to Queue" option removed for Mobile Android App

Plan: FreeCountry: United KingdomDevice: Samsung Galaxy A5 Hi there,I have an issue where the Queue or Add to Queue feature no longer appears on my app.When I go to a song on my playlist, there used to be "Add to queue" on the menu that came up when ...

Newbie

Plan: Free Country: United Kingdom Device: Samsung Galaxy A5   Hi there, I have an issue where the Queue or Add to Queue feature no longer appears on my app. When I go to a song on my play...

ChooseAGoodUsername

Roadie

1379 Views

1 replies

0 likes

Add to Queue Missing
Android App Queue
play queue missing
Queue issues
queue missing
  • 1379 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove top podcasts suggestions

Smack dab in the middle of the homescreen is "Your Top Podcasts". It seems to list any podcasts unrelated to what you actually listen to. The suggestions are often inappropriate and embarassing. This issue has been brought up countless times in the p...

Casual Listener

Smack dab in the middle of the homescreen is "Your Top Podcasts". It seems to list any podcasts unrelated to what you actually listen to. The suggestions are often inappropriate and embarassing.&nbsp...

kbm1

Newbie

137872 Views

97 replies

393 likes

  • 137872 Views
  • 97 replies
  • 393 likes

Superuser Contribution Autoplay OFF Option: Missing! From Spotify App Android, Version 8.9.56.618

PlanPremiumCountryGermanyDeviceSamsung M21Operating SystemAndroid 12 (with One UI 4.1) My Question or IssueIt is annoying that I cannot turn off the Autoplay Feature, Spotify goes on at the end of the playlist which is not desired.

Visitor

Plan Premium Country Germany Device Samsung M21 Operating System Android 12 (with One UI 4.1)   My Question or Issue It is annoying that I cannot turn off the Autoplay Feature, Spotify...

Elena

Moderator

488 Views

1 replies

0 likes

  • 488 Views
  • 1 replies
  • 0 likes

Superuser Contribution No streaming device found

My HiFi Receiver Yamaha RX-V683 is connected to my WiFi network and can be accessed with the Controller App, Yamaha MusicCast and Webinterface from my phone. However, Spotify doesn't connect from phone anymore. It once worked, but stopped doing so a ...

Regular

My HiFi Receiver Yamaha RX-V683 is connected to my WiFi network and can be accessed with the Controller App, Yamaha MusicCast and Webinterface from my phone. However, Spotify doesn't connect from pho...

Elena

Moderator

1697 Views

10 replies

0 likes

  • 1697 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify randomly pauses when playing on Motorola G4 Play.

So, Spotify randomly pauses the song sometimes. Sometimes it'll be every few seconds, sometimes every few minutes. There doesn't seem to be any method or pattern. I've logged out all other devices, I've uninstalled and re-installed the app yet it kee...

Casual Listener

So, Spotify randomly pauses the song sometimes. Sometimes it'll be every few seconds, sometimes every few minutes. There doesn't seem to be any method or pattern.  I've logged out all other dev...

Chel_71

Visitor

1876 Views

7 replies

1 likes

  • 1876 Views
  • 7 replies
  • 1 likes

Superuser Contribution Playback issues + app freezes when I open it on Android

PlanPremiumDeviceTecno Camon 17 ProOperating SystemAndroid 11 I was having issues with the playback on my Tecno Camon 17 Pro. When I looked up a song, the next songs that played after were always the exact same, in the same order, and it kept playing...

Casual Listener

Plan Premium Device Tecno Camon 17 Pro Operating System Android 11   I was having issues with the playback on my Tecno Camon 17 Pro. When I looked up a song, the next songs that played af...

tristankey

Casual Listener

1105 Views

6 replies

0 likes

  • 1105 Views
  • 6 replies
  • 0 likes

Volume level not returning to set level, remains lowered after Notifications or advertisements

PlanFree/PremiumCountryRoDeviceHuawei P30 ProOperating SystemAndroid Emui 12 My Question or IssueFrom a few days now, the volume level does not returning to the set level after I receive a notification. The spoken notifications came mainly from Garmi...

Casual Listener

Plan Free/Premium Country Ro Device Huawei P30 Pro Operating System Android Emui 12   My Question or Issue From a few days now, the volume level does not returning to the set level aft...

mich4u

Casual Listener

625 Views

3 replies

0 likes

Android
Notifications
volume
  • 625 Views
  • 3 replies
  • 0 likes

Superuser Contribution There's 2 media output notifications on my Samsung.

one of them works but the other one is just there. and I've tried uninstalling spotify and reinstalling it but it still is there. Please remove the other media output notification for me please. The one where it says "One In A Billion" by ENHYPEN.

Newbie

one of them works but the other one is just there. and I've tried uninstalling spotify and reinstalling it but it still is there. Please remove the other media output notification for me please. The ...

MihailY

Moderator

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify saying can't play this right now in my playlist on my android

The playlist plays on my mac, but does not play on my Pixel 6. Same premium account on both. The playlist is there, and the songs show up, but it says "this track isn't available on your device." Why?

Visitor

The playlist plays on my mac, but does not play on my Pixel 6. Same premium account on both. The playlist is there, and the songs show up, but it says "this track isn't available on your device." Why?

Ivelina

Moderator

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why doesn't spotify let you open non-downloaded playlists when offline anymore?

PlanPremiumOperating SystemAndroid 13 My Question or IssueIt used to be that you could open non-downloaded playlists while offline. The songs you had downloaded would be playable and the rest would be greyed out. I thought this was pretty nifty, sinc...

Newbie

  Plan Premium Operating System Android 13   My Question or Issue It used to be that you could open non-downloaded playlists while offline. The songs you had downloaded would be play...

Joan

Moderator

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode still playing non download music by using my data.

When I switch on offline mode it still stays connected to the Internet and only switches when I turn of Wi-Fi and data completely

Visitor

When I switch on offline mode it still stays connected to the Internet and only switches when I turn of Wi-Fi and data completely

OscarDC

Moderator

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android TV] Adjust quality

Hi ! I have a premium account and on my desktop client I put the quality settings on "High", I did the same on my android phone. I have an android tv which is connected to a very good quality amplifier and speakers.But I can't find how I am supposed ...

Newbie

Hi !  I have a premium account and on my desktop client I put the quality settings on "High", I did the same on my android phone.  I have an android tv which is connected to a very good q...

tripplehelix

Newbie

12863 Views

8 replies

4 likes

  • 12863 Views
  • 8 replies
  • 4 likes

Superuser Contribution Spotify isnt playing any songs.

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry DeviceGalaxy s8Operating System(Android 9 My Question or Issue

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country   Device Galaxy s8 Operating System (Android 9 ...

Ivelina

Moderator

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Solved!! Songs not showing in any playlists (songs only show on artist profiles)

One night all of a sudden, none of the songs were showing in my playlists and all others on the app, and when I try to play a song from any artists profile, it acts as though it is playing but it stays at the 0:00 mark. I am on a Motorola if that hel...

Casual Listener

One night all of a sudden, none of the songs were showing in my playlists and all others on the app, and when I try to play a song from any artists profile, it acts as though it is playing but it sta...

Cataran

Casual Listener

527 Views

2 replies

0 likes

  • 527 Views
  • 2 replies
  • 0 likes

Superuser Contribution How other people with free plan can choose any track endlessly from mobile?

With free plan I can choose/skip only some tracks and then I can listen only random tracks Spotify choose for me. How other people I know with free plan can choose any track they want to hear on mobile with no limits?

Visitor

With free plan I can choose/skip only some tracks and then I can listen only random tracks Spotify choose for me. How other people I know with free plan can choose any track they want to hear on mobi...

Joan

Moderator

462 Views

1 replies

0 likes

  • 462 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove favorite artists?

I've had a Spotify account when I was younger. I used to like an artist, but I don't anymore. I want to remove them from favorite artists but it doesn't seem to be possible. Please help.

Visitor

I've had a Spotify account when I was younger. I used to like an artist, but I don't anymore. I want to remove them from favorite artists but it doesn't seem to be possible. Please help.

nitetrax

Music Fan

10584 Views

6 replies

1 likes

  • 10584 Views
  • 6 replies
  • 1 likes

Superuser Contribution My grid view disappeared in Search

My search results are no longer displaying in a grid format but rather as a list. How can I get grid view back? Is there a way to toggle back and forth between grid and list view that I'm not seeing? Using Android. Please advise. Thanks!

Casual Listener

My search results are no longer displaying in a grid format but rather as a list. How can I get grid view back? Is there a way to toggle back and forth between grid and list view that I'm not seeing?...

Sean_Classic

Casual Listener

1268 Views

5 replies

0 likes

  • 1268 Views
  • 5 replies
  • 0 likes