Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Riisvay
  • Newbie
  • 6469 Views
  • 28 replies
  • 16 likes
  • 6469 Views
  • 28 replies
  • 16 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 861780 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 861780 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 22627 Views
  • 3 replies
  • 0 likes
  • 22627 Views
  • 3 replies
  • 0 likes

Superuser Contribution Music stops playing after roughly 10 minutes.

PlanPremiumCountryUKDeviceSamsung Galaxy 9Operating SystemAndroid 10 My Question or IssueWhen playing music on my phone it will randomly stop playing after roughly 10 minutes. The music I am trying to play is already downloaded, I do not have this pr...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy 9 Operating System Android 10   My Question or Issue When playing music on my phone it will randomly stop playing after roughly 10 minutes...
  • MihailY
  • Moderator
  • 11061 Views
  • 4 replies
  • 2 likes
  • 11061 Views
  • 4 replies
  • 2 likes

Superuser Contribution Need to know how to disable autoplay on connection to bluetooth

PlanPremiumCountry Devices22Operating Systemandroid My Question or IssueQuestion in the subject. Spotify (and only spotify) will start playing when connected to and disconnected from any bluetooth device. Autoplay options in settings are already turn...

  • Newbie
  • Plan Premium Country   Device s22 Operating System android   My Question or Issue Question in the subject. Spotify (and only spotify) will start playing when connected to and disc...
  • Not applicable
  • 600 Views
  • 3 replies
  • 0 likes
  • 600 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podast will not play on android app

PlanPremiumCountryUSADeviceSamsung S20FE My Question or IssuePodcast will not play on android app. I played it from the PC software, but could not get it to start on my phone. I cleared the Cache and even restarted my phone, still could not get it to...

  • Newbie
  • Plan Premium Country USA Device Samsung S20FE   My Question or Issue Podcast will not play on android app.  I played it from the PC software, but could not get it to start on my pho...
  • Eni
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Spotify Wrapped Not showing podcast stats

PlanPremiumCountryUnited Kingdom DeviceGoogle pixel 6 ProOperating SystemAndroid My Question or IssueI have seen this year's Spotify Wrapped, and was excited to share the information of listening time with the artists podcasts I tune into on Spotify....

  • Visitor
  • Plan Premium Country United Kingdom  Device Google pixel 6 Pro Operating System Android   My Question or Issue I have seen this year's Spotify Wrapped, and was excited to share th...
  • Janjkus
  • Newbie
  • 20788 Views
  • 57 replies
  • 79 likes
  • 20788 Views
  • 57 replies
  • 79 likes

Superuser Contribution Sangean wont connect

My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...

  • Visitor
  • My Sangean Radio appears in the list of devices which can be used in the app, but it doesn't connect. Up until recently this worked fine for years...
  • Joan
  • Moderator
  • 208 Views
  • 1 replies
  • 1 likes
  • 208 Views
  • 1 replies
  • 1 likes

Superuser Contribution ANDROID AUTO - Show all artists names

Hello Guys,is there a possibility that you will add a feature to show all the artists who made a track and not only the first one - on Android Auto app?

  • Gig Goer
  • Hello Guys, is there a possibility that you will add a feature to show all the artists who made a track and not only the first one - on Android Auto app?    
  • Lyubka
  • Moderator
  • 262 Views
  • 1 replies
  • 0 likes
  • 262 Views
  • 1 replies
  • 0 likes

Why does the app automatically open after using earbuds

Android app opens and starts blaring music as soon as I turn off my earbuds from watching any other streaming app. Bluetooth remains on, I've just put my earbuds back in their case and the app will automatically start playing music despite never bein...

  • Visitor
  • Android app opens and starts blaring music as soon as I turn off my earbuds from watching any other streaming app. Bluetooth remains on, I've just put my earbuds back in their case and the app will a...
  • Jose_M
  • Spotify Star
  • 114 Views
  • 1 replies
  • 0 likes
  • 114 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot scroll down to see all podcasts when trying to turn on notifications

This is very annoying and I can't turn on notifications for podcasts from settings. I have to manually and individually turn them on for each. Galaxy M21, A51. Android 12 OneUI 4.8.7.98.56 (Spotify for Android)

  • Spotify Star
  • Spotify Star
  • This is very annoying and I can't turn on notifications for podcasts from settings. I have to manually and individually turn them on for each.   Galaxy M21, A51. Android 12 OneUI 4. 8.7.98.56...
  • AlejaR
  • Moderator
  • 325 Views
  • 7 replies
  • 0 likes
  • Android
    Podcasts
  • 325 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution How to add complete album at once?

PlanFreeCountryUSA DeviceGalaxy S8Operating SystemAndroid 8 My Question or IssueI need to add a whole album from the search results list to my newly created playlist. How can I do this with in one step? It only allows selecting songs one by one rathe...

  • Newbie
  • Plan Free Country USA  Device Galaxy S8 Operating System Android 8   My Question or Issue I need to add a whole album from the search results list to my newly created playlist. Ho...
  • Brianharris1974
  • Visitor
  • 16602 Views
  • 4 replies
  • 0 likes
  • album
  • 16602 Views
  • 4 replies
  • 0 likes

Superuser Contribution Song "plays" silence for over an hour after song is over

PlanPremium familyCountryUSA DevicePixel 7 ProOperating SystemLatest Android My Question or IssueLast night as I often do, I went to sleep with a particular song playing on 1-song repeat mode. This morning, at 10:27 I noticed that the song was still ...

  • Newbie
  • Plan Premium family Country USA  Device Pixel 7 Pro Operating System Latest Android    My Question or Issue Last night as I often do, I went to sleep with a particular song p...
  • Lyubka
  • Moderator
  • 169 Views
  • 1 replies
  • 0 likes
  • 169 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing and disconnecting from bluetooth

Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache and deleted any app that i dont use that might interf...

  • Visitor
  • Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache an...
  • Alex
  • Moderator
  • 32001 Views
  • 18 replies
  • 5 likes
  • Android
    Disconnect
    locked
    pause
  • 32001 Views
  • 18 replies
  • 5 likes

Superuser Contribution Keeps pausing on all devices

PlanPremiumCountryUKDeviceGoogle Pixel/HP laptop/DELL laptopOperating SystemAndroid 13/Windows 10 My Question or IssueNo matter which device I try to play from, since last night Spotify has been pausing every few seconds and not restarting. I've trie...

  • Newbie
  • Plan Premium Country UK Device Google Pixel/HP laptop/DELL laptop Operating System Android 13/Windows 10   My Question or Issue No matter which device I try to play from, since last ni...
  • Lyubka
  • Moderator
  • 215 Views
  • 1 replies
  • 0 likes
  • pausing
  • 215 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spofity not working offline

PlanPremium DuoCountryCanadaDeviceSamsung Galaxy s9 My Question or IssueMy spofity doesn't work offline. I downloaded 2 playlists which don't work offline, I tried deleting spofity then downloading it again and it still didn't work.

  • Visitor
  • Plan Premium Duo Country Canada Device Samsung Galaxy s9   My Question or Issue My spofity doesn't work offline. I downloaded 2 playlists which don't work offline, I tried deleting spofi...
  • Dian
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Songs stop about 10 seconds in

My spotify was doing great until yesterday afternoon. I was driving and my spotify just stopped, so i pulled up my phone and there was a message. Something about a disc or something but i couldn't read it because i was in a hurry, so I exited out and...

  • Casual Listener
  • My spotify was doing great until yesterday afternoon. I was driving and my spotify just stopped, so i pulled up my phone and there was a message. Something about a disc or something but i couldn't re...
  • MihailY
  • Moderator
  • 93052 Views
  • 13 replies
  • 0 likes
  • 93052 Views
  • 13 replies
  • 0 likes

Switching Playback When Using App on Connected Device

PlanPremiumCountryUnited StatesDeviceGalaxy S21, Galaxy Tab S8Operating SystemAndroid 13 My Question or IssueOn Samsung Galaxy devices (my phone and tablet), your earbuds have the ability to switch back and forth between devices depending on what med...

  • Casual Listener
  • Plan Premium Country United States Device Galaxy S21, Galaxy Tab S8 Operating System Android 13   My Question or Issue On Samsung Galaxy devices (my phone and tablet), your earbuds hav...
  • 229 Views
  • 0 replies
  • 0 likes
  • bluetooth
    bug
    connected devices
    samsung galaxy
  • 229 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sleep timer no longer working via Spotify Connect

Like a lot of people I put some music on when I go to sleep, and I use a sleep timer to shut it off after an hour. I always use this via Spotify Connect on some Bose Soundtouch speakers, which I've had for about five years. Within the past week or so...

  • Newbie
  • Like a lot of people I put some music on when I go to sleep, and I use a sleep timer to shut it off after an hour. I always use this via Spotify Connect on some Bose Soundtouch speakers, which I've h...
  • Aure-l-ain
  • Casual Listener
  • 768 Views
  • 2 replies
  • 1 likes
  • Bose SoundTouch Spotify Connect
    Sleep Timer
  • 768 Views
  • 2 replies
  • 1 likes

Superuser Contribution Liked songs filters styles are broken. The chips are jumbled on Android.

The filter chips at the top of the liked songs playlist are all jumbled up and unusable after one of the recent updates. The styles are just broken.

  • Regular
  • The filter chips at the top of the liked songs playlist are all jumbled up and unusable after one of the recent updates. The styles are just broken.
  • Dian
  • Moderator
  • 488 Views
  • 13 replies
  • 0 likes
  • 488 Views
  • 13 replies
  • 0 likes

Superuser Contribution Android Auto playlist sorting

My Question or IssueWhere Spotify on Android now has complete flexibility as to how you want to have your library sorted, Android Auto went in the opposite direction. It now puts last played folders on the top and does the same with the playlists in ...

  • Roadie
  • My Question or Issue Where Spotify on Android now has complete flexibility as to how you want to have your library sorted, Android Auto went in the opposite direction. It now puts last played folder...
  • mozeca
  • Casual Listener
  • 1045 Views
  • 4 replies
  • 13 likes
  • 1045 Views
  • 4 replies
  • 13 likes

Superuser Contribution Can't search on Android TV when physical keyboard is connected

PlanPremiumCountryUK DeviceSharp Android TVOperating SystemAndroid 10 My Question or IssueWhen a physical keyboard is plugged in (I have a Logitech K400+ with a proprietary USB dongle, not Bluetooth), the TV doesn't show the on-screen keyboard. That'...

  • Casual Listener
  • Plan Premium Country UK   Device Sharp Android TV Operating System Android 10   My Question or Issue When a physical keyboard is plugged in (I have a Logitech K400+ with a propri...
  • Lyubka
  • Moderator
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

Sound quality does not change when attempting to change it

PlanPremiumCountryUSADeviceSamsung Galaxy 21+ 5GOperating SystemAndroid Version 13 My Question or IssueI'm pretty good at discerning differences in bit rates. The sound quality does not change when attempting to toggle the setting in streaming, downl...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy 21+ 5G Operating System Android Version 13   My Question or Issue I'm pretty good at discerning differences in bit rates. The sound quali...
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes