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Android

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

4987 Views

0 replies

6 likes

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Solved!!Superuser Contribution Missing toggle for "control what's playing in jam session"

PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid 14 My Question or IssueWhen in jam session, I only want guests to add a song and not change /skip songs. I tried it today and my guests could change songs. I found the instructions to...

Regular

  Plan Premium Country USA  Device Google Pixel 6a Operating System Android 14   My Question or Issue When in jam session, I only want guests to add a song and not change /s...

AlejaR

Moderator

1604 Views

4 replies

0 likes

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Superuser Contribution [Your Library] Prevent Order of Playlists In A Folder From Being Altered By Spotify

I have over 6,000 synced local songs. On the desktop, I'm putting the songs from each local album in a playlist and then moving all of the playlists in alphabetical order into a folder. I doing this to make it easy to find an album's playlist in the ...

Music Fan

I have over 6,000 synced local songs. On the desktop, I'm putting the songs from each local album in a playlist and  then moving all of the playlists in alphabetical order into a folder. I doing...

twelve_xii

Casual Listener

4001 Views

24 replies

7 likes

Your Library
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  • 24 replies
  • 7 likes

Superuser Contribution Spotify is filling up my Android storage even though I have no downloaded playlists

PlanPremiumCountryUSADeviceSamsung S22Operating SystemAndroid My Question or IssueI have local mp3 files on my desktop. I have Spotify playlists on my desktop that include these mp3's. Switching over to my Android, in the Spotify app I downloaded the...

Roadie

Plan Premium Country USA Device Samsung S22 Operating System Android   My Question or Issue I have local mp3 files on my desktop.  I have Spotify playlists on my desktop that incl...

meadowcroftt

Roadie

1085 Views

2 replies

0 likes

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Superuser Contribution Playback features disabled - automix etc

PlanPremiumCountryUKDevice Operating SystemAndroid My Question or IssuePlayback features are available on my OnePlus 7t phone, I also have Spotify on one new Phillips TV and also Amazon fire stick and when I switch to listening on these devices, auto...

Newbie

  Plan Premium Country UK Device   Operating System Android    My Question or Issue Playback features are available on my OnePlus 7t phone,  I also have Spotify on...

Vasil

Moderator

526 Views

1 replies

0 likes

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Superuser Contribution My song keeps playing infinitely

PlanFamily PremiumCountryChileDeviceMI BOX SOperating SystemAndroid 9 My Question or IssueMy song keeps playing, infinitely, even when I'm done, and it doesn't go to the next track on my playlist, this happens to me a couple of times a day.Example in...

Casual Listener

Plan Family Premium Country Chile Device MI BOX S Operating System Android 9   My Question or Issue My song keeps playing, infinitely, even when I'm done, and it doesn't go to the next...

Maria

Moderator

3588 Views

17 replies

1 likes

endless
infinitely
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  • 1 likes

Superuser Contribution Autoplay is disabled, but songs are added to my queue

PlanPremium DuoCountryUKDeviceSamsung Galaxy S23+ My Question or Issue Hi, I have autoplay switched off, but songs are added to my queue regardless and there's no way to clear them without clearing my own songs from my queue as well. If I do this and...

Visitor

  Plan Premium Duo Country UK Device Samsung Galaxy S23+   My Question or Issue   Hi,   I have autoplay switched off, but songs are added to my queue regardless and th...

Yordan

Moderator

496 Views

1 replies

0 likes

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Superuser Contribution Android app crashes after first song 'Liked Songs'

PlanPremiumCountryNetherlandsDeviceOnePlus 8T Operating SystemAndroid 14/ OxygenOS14 My Question or IssueWhen playing my 'Liked Songs'. After the first song, the app crashes (possibly in combination with deselecting the (default on my device) Shuffle...

Newbie

Plan Premium Country Netherlands Device OnePlus 8T   Operating System Android 14/ OxygenOS14   My Question or Issue When playing my 'Liked Songs'. After the first song, the app c...

Yordan

Moderator

557 Views

3 replies

1 likes

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  • 1 likes

Superuser Contribution No aparece ningún icono. (Descarga, me gusta, botón de reproducción etc)

Al momento de ingresar a mi cuenta desaparecieron todos los iconos, como el botón de reproducción, descarga, me gusta, tres puntos, compartir etc.) en ningún dispositivo que ingrese mi cuenta aparecen los íconos.

Casual Listener

Al momento de ingresar a mi cuenta desaparecieron todos los iconos, como el botón de reproducción, descarga, me gusta, tres puntos, compartir etc.) en ningún dispositivo que ingrese mi cuenta aparece...

Joan

Moderator

1093 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Superuser Contribution Playlist link direct into app does not work anymore! (Just one day)

PlanFree/PremiumCountryGermany, but I think the problem is globally. DeviceSamsung Galaxy S23 UltraOperating SystemAndroid 14 My Question or IssueI just recognized that playlist links direct into the Spotify app do not work anymore.They just lead to ...

Regular

Plan Free/Premium Country Germany, but I think the problem is globally.   Device Samsung Galaxy S23 Ultra Operating System Android 14   My Question or Issue I just recognized tha...

Yordan

Moderator

1869 Views

6 replies

1 likes

  • 1869 Views
  • 6 replies
  • 1 likes

No longer able to start playlist with spotify:playlist:%playlistid:play

PlanFree/PremiumCountry DeviceMotoG13Operating SystemAndroid My Question or IssueCalling the URL spotify:playlist:%playlistid:play used in something like Tasker used to call the app, open the playlist and start it. Since the recent update, this doesn...

Casual Listener

        Plan Free/Premium Country   Device MotoG13 Operating System Android   My Question or Issue Calling the URL spotify:playlist:%playlistid:play used i...

804 Views

0 replies

0 likes

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Solved!!Superuser Contribution No Internet Connection Available on 4G - every other app works.

I'm a spotify premium member, I have had this problem for several days and I need some help with it. I am using an Xperia XZ1 Compact that is running Android. Spotify is giving me a 'No internet connection available" message and will not play songs a...

Casual Listener

I'm a spotify premium member, I have had this problem for several days and I need some help with it.  I am using an Xperia XZ1 Compact that is running Android.   Spotify is giving me a ...

31skfd674qrhh2nbnw2z

Casual Listener

5681 Views

18 replies

2 likes

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Solved!!Superuser Contribution "Add to profile" not showing/can't add playlists to profile

Hi! Since the last update on february 2nd, I can't add any public playlists to my profile. The option "add to profile" doesn't show anymore. I tried switching the playlists public/private/public, log out/log in, I have uninstalled/reinstalled the app...

Regular

Hi!   Since the last update on february 2nd, I can't add any public playlists to my profile. The option "add to profile" doesn't show anymore. I tried switching the playlists public/private/pu...

Voltaia

Casual Listener

10268 Views

51 replies

12 likes

Add to profile. Playlists. Add playlist. Public playlists.
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Superuser Contribution Songs stop playing after 3 seconds

PlanPremiumCountryUKDeviceSamsung GalaxyMy Question or IssueI've tried everything other solutions have suggested: cleared the cache, settings on normal, uninstalled countless times, restarted my phone, logged out, etc; but nothing is working. Every s...

Newbie

Plan Premium Country UK Device Samsung Galaxy My Question or Issue I've tried everything other solutions have suggested: cleared the cache, settings on normal, uninstalled countless times, res...

Vasil

Moderator

548 Views

1 replies

0 likes

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  • 0 likes

Will Spotify Android get a proper car view?

Now that the Car Thing is going away, can I finally expect a car-safe layout in the Android Spotify app? I have a built-in screen inside my car that runs Android and I do use Spotify on that, but the current UI is far from safe to use while driving. ...

Casual Listener

Now that the Car Thing is going away, can I finally expect a car-safe layout in the Android Spotify app? I have a built-in screen inside my car that runs Android and I do use Spotify on that, but the...

osornios

Spotify Star

370 Views

1 replies

0 likes

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Superuser Contribution Track available on pc but not on phone

I have downloaded a track using my PC. I can play it on my PC but on my phone I just get a message saying that 'Spotify can't play this right now'. Any ideas how to resolve this?

Visitor

I have downloaded a track using my PC. I can play it on my PC but on my phone I just get a message saying that 'Spotify can't play this right now'. Any ideas how to resolve this?

OscarDC

Moderator

355 Views

1 replies

0 likes

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Superuser Contribution Spotify Premiums still getting ads?

PlanPremiumDeviceSamsung A71 My Question or IssueI have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, but this is in Spotify Music. Any way how to fix it? I just recently r...

Music Fan

Plan Premium Device Samsung A71   My Question or Issue I have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, bu...

OscarDC

Moderator

969 Views

9 replies

0 likes

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Superuser Contribution Android app playback stops in background while elapsed time goes on endlessly

PlanPremium CountryUK DeviceSony Xperia 10 IV Operating SystemAndroid 13 My Question or IssueEverytime I listen to music with spotify while the phone screen is off, a few tracks in, when it moves to the next track, it stops playing, just silence. Upo...

Newbie

Plan Premium   Country UK   Device Sony Xperia 10 IV   Operating System Android 13   My Question or Issue Everytime I listen to music with spotify while the phone scr...

Not applicable

2133 Views

7 replies

2 likes

Android
Playback issue
Spotify
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Solved!! Auto play recommended songs for Premium User

After I upgraded my account to premium, auto play recommended songs option is not working anymore. Can I enable this function back?

Casual Listener

After I upgraded my account to premium, auto play recommended songs option is not working anymore. Can I enable this function back? 

andrewrebro

Visitor

16952 Views

5 replies

0 likes

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