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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106188 Views

26 replies

3 likes

  • 106188 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215402 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215402 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568391 Views

78 replies

3 likes

  • 568391 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469075 Views

577 replies

40 likes

Account
Free
  • 469075 Views
  • 577 replies
  • 40 likes

Superuser Contribution Queued tracks not playing

PlanFree/PremiumCountry United StatesDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I play spotify all day and I usually can queue up a whole day of podcasts and let it continue without issues. Recently the queued music wil...

Casual Listener

Plan Free/Premium Country  United States Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I play spotify all day and I usually can queue u...

Bowie482

Visitor

6881 Views

6 replies

2 likes

  • 6881 Views
  • 6 replies
  • 2 likes

Superuser Contribution Crossfeed Option

PlanPremiumCountryAustralia Operating SystemAndroid My Question or IssueI think a crossfeed option on the android app is necessary as when listening to Spotify using headphones the sound is imbalanced especially with the vocals favouring one speaker.

Visitor

Plan Premium Country Australia  Operating System Android    My Question or Issue I think a crossfeed option on the android app is necessary as when listening to Spotify using h...

faeblicious

Casual Listener

3470 Views

5 replies

30 likes

  • 3470 Views
  • 5 replies
  • 30 likes

Solved!!Superuser Contribution Screen stays on when playing via Bluetooth

PlanPremiumCountrySpainDeviceSamsung & Realme devicesOperating SystemAndroid 14 & 11 My Question or IssueSince recently (less than two months ago) when the mobile phone is connected by bluetooth to the car radio (there are several cars with different...

Casual Listener

  Plan Premium Country Spain Device Samsung & Realme devices Operating System Android 14 & 11   My Question or Issue Since recently (less than two months ago) when the mo...

Eni

Moderator

4114 Views

4 replies

0 likes

  • 4114 Views
  • 4 replies
  • 0 likes

Superuser Contribution Ted Talks Daily podcast does not play at all

Plan PremiumDevice Huawei Honor 8Operating System Android 7 My Question or IssueI can't play any episodes of the podcast on my phone. They are selected for playing as I press play, but they do not play. On my desktop they work without problems. The o...

Music Fan

Plan Premium Device Huawei Honor 8 Operating System Android 7   My Question or Issue I can't play any episodes of the podcast on my phone. They are selected for playing as I press play...

AbbytheOdd

Newbie

6930 Views

23 replies

0 likes

  • 6930 Views
  • 23 replies
  • 0 likes

the playlists on my spotify aren't loading. it says all of them are empty

The playlists, including the ones I've made myself and the ones recommended by spotify aren't loading/are empty. the songs aren't playing either. everytime i play a song, it turns back off.

Visitor

The playlists, including the ones I've made myself and the ones recommended by spotify aren't loading/are empty. the songs aren't playing either. everytime i play a song, it turns back off.

TanyaS

Spotify Star

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Offline not working properly

PlanPremiumCountryUKDevicePumpkin Android Car StereoOperating SystemAndroid My Question or IssueOffline mode was always SUPER reliable last year. It did what it says on the tin, you download once and it just always worked. I know for a fact that a re...

Regular

Plan Premium Country UK Device Pumpkin Android Car Stereo Operating System Android   My Question or Issue Offline mode was always SUPER reliable last year.  It did what it...

ribezaz

Spotify Star

3778 Views

11 replies

1 likes

  • 3778 Views
  • 11 replies
  • 1 likes

Spotify will lock up @ random on my 2023 Silverado with the new Google built in infotainment system.

PlanPremiumCountryUSDevice2023 GM products with the Android 12 Infotainment systemOperating SystemAndroid 12 GM Infotainment system My Question or IssueAt random when I press to skip a song in the area I circled in red will have the previous song dis...

Newbie

Plan Premium Country US Device 2023 GM products with the Android 12 Infotainment system Operating System Android 12 GM Infotainment system   My Question or Issue At random when I press...

430 Views

0 replies

0 likes

  • 430 Views
  • 0 replies
  • 0 likes

Will not play Full playlists on Android

PlanFamilyCountryColombia DevicePOCO F5 ProOperating SystemAndroid 14 (HyperOS 1.0.9.0) My Question or IssueOver the years, it seems like the shuffle feature is broken and will not shuffle complete playlists. However, I just noticed that a playlist w...

Casual Listener

Plan Family Country Colombia   Device POCO F5 Pro Operating System Android 14 (HyperOS 1.0.9.0)    My Question or Issue Over the years, it seems like the shuffle feature is ...

ribezaz

Spotify Star

440 Views

1 replies

0 likes

Android
Android Shuffle
Playslist
  • 440 Views
  • 1 replies
  • 0 likes

Constant Pause Play Pause Play

My spotify just started constantly alternating between Pause and play. It'll Play for a couple seconds then Pause and then play and Pause again. As well when I close the app or try to stop the music it starts up again by itself and does the pause/Pla...

Newbie

My spotify just started constantly alternating between Pause and play. It'll Play for a couple seconds then Pause and then play and Pause again. As well when I close the app or try to stop the music ...

ribezaz

Spotify Star

1248 Views

1 replies

0 likes

  • 1248 Views
  • 1 replies
  • 0 likes

Superuser Contribution Locking phone crashes app if minimized

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryCanadaDevice NameRed Magic 9S ProOperating SystemAndroid My Question or IssueIt's as simple as the subject describ...

Newbie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Canada Device Name Red Magic 9S Pro Operating Syste...

Vasil

Moderator

482 Views

1 replies

0 likes

  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution When launched with Alexa, music pauses when I unlock my phone

PlanPremiumCountryFranceDeviceOnePlus 8TOperating SystemAndroid 14 My Question or IssueHere is the steps to reproduce the issue :- I play music using an Alexa voice command through my JBL Authentics 300 connected wifi speaker (it handles voice comman...

Regular

Plan Premium Country France Device OnePlus 8T Operating System Android 14   My Question or Issue Here is the steps to reproduce the issue : - I play music using an Alexa voice command...

Yordan

Moderator

557 Views

1 replies

0 likes

  • 557 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Android car head unit

Hello,i just install my first Android car unit and i notice the Spotify UI is very small and fill properly the screen - everything looks very very small.someone know about this issue? any idea how to fix it? my system is: Nippon kaier kp4

Roadie

Hello, i just install my first Android car unit and i notice the Spotify UI is very small and fill properly the screen - everything looks very very small. someone know about this issue? any idea ho...

BRYAN99

Visitor

9218 Views

11 replies

0 likes

  • 9218 Views
  • 11 replies
  • 0 likes

How do I get the app to stop playing suggestions

I'm eclectic but some of the suggestions are just annoying. I have then turned off but they still get played how do I correct this?

Visitor

I'm eclectic but some of the suggestions are just annoying. I have then turned off but they still get played how do I correct this?

Anyk17

Spotify Star

611 Views

1 replies

0 likes

  • 611 Views
  • 1 replies
  • 0 likes

Superuser Contribution song not showing up when i add to playlist

the song "This Could Build us a Home" by The Garden wont show up in my playlists for some reason, and i already tried reinstalling Spotify, any help?

Visitor

the song "This Could Build us a Home" by The Garden wont show up in my playlists for some reason, and i already tried reinstalling Spotify, any help?

Vasil

Moderator

622 Views

1 replies

0 likes

  • 622 Views
  • 1 replies
  • 0 likes

Solved!! 8.9.2.126 Keep crushing

PlanPremiumCountryTurkiyeDevicePoco X5 proOperating SystemAndroid 13 My Question or Issue Last cruch repot java.lang.ClassCastException at p.g3u.s(SourceFile:1) at p.vk1.get(SourceFile:347) at p.wkg.get(SourceFile:14) at p.gj0.get(SourceFile:652) at ...

Music Fan

Plan Premium Country Turkiye Device Poco X5 pro Operating System Android 13   My Question or Issue   Last cruch repot   java.lang.ClassCastException  at p.g3u.s(Sour...

Not applicable

12125 Views

56 replies

18 likes

  • 12125 Views
  • 56 replies
  • 18 likes

Superuser Contribution Spotify says "no internet connection available", but will play SOME online music

PlanPremiumCountryUSADeviceSamsung S21 UltraOperating SystemAndroid 12 My Question or IssueGot an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is offline, and that there is "no internet connection available". HOWEVER -- i...

Casual Listener

Plan Premium Country USA Device Samsung S21 Ultra Operating System Android 12   My Question or Issue Got an S21 Ultra a few weeks ago. Ever since, Spotify is almost always saying it is...

jbgnalk

Visitor

110179 Views

70 replies

6 likes

  • 110179 Views
  • 70 replies
  • 6 likes