Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114098 Views

26 replies

4 likes

  • 114098 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

229374 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 229374 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

588217 Views

79 replies

3 likes

  • 588217 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

483712 Views

580 replies

42 likes

Account
Free
  • 483712 Views
  • 580 replies
  • 42 likes

Superuser Contribution When I start a track it is at low volume for half a second then jumps up.

To reproduce I start a track and it's fine. Then I restart it and the volume drops for half a second at the start of the song. Same thing when an album or playlist track starts. Lie volume for first note or two. Very annoying. Cross fade is off

Newbie

To reproduce I start a track and it's fine. Then I restart it and the volume drops for half a second at the start of the song. Same thing when an album or playlist track starts. Lie volume for first ...

MihailY

Moderator

686 Views

1 replies

0 likes

  • 686 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have Galaxy S24 and I don't get notifications from Spotify

I've checked that the Notifications permission is allowed on the settings of the phone, I've checked the notifications settings in Spotify But still it's not working.

Casual Listener

I've checked that the Notifications permission is allowed on the settings of the phone, I've checked the notifications settings in Spotify But still it's not working.

MihailY

Moderator

1486 Views

7 replies

0 likes

  • 1486 Views
  • 7 replies
  • 0 likes

Superuser Contribution Why does My Spotify keep playing only the songs from my liked list

I want to play a different playlist but when I press play it gives me the first song but then it only plays song from my liked list and I'm really sorry to bother but it's quite frustrating because I can't figure out what it wrong.

Visitor

I want to play a different playlist but when I press play it gives me the first song but then it only plays song from my liked list and I'm really sorry to bother but it's quite frustrating because I...

AlejaR

Moderator

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't run in background in BYD Seagull Car Tablet (android)

PlanPremiumCountryJordanDeviceBYD Seagull Car AndroidOperating System My Question or IssueJust got a BYD Seagull Car and dowloaded Spotify onto the infotainment tablet. Logged in and it works great and even allows me to download playlists and song, h...

Visitor

Plan Premium Country Jordan Device BYD Seagull Car Android Operating System     My Question or Issue Just got a BYD Seagull Car and dowloaded Spotify onto the infotainment tablet....

Novy

Moderator

2470 Views

1 replies

0 likes

  • 2470 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App crash when sorting/filtering podcasts

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 8Operating SystemAndroid 14Version8.9.82.620 My Question or IssueSpotify is crashing whenever I try to sort or filter a podcast. Whichever podcast I go into, if I try to change the sort order or filt...

Casual Listener

  Plan Premium Country United Kingdom Device Google Pixel 8 Operating System Android 14 Version 8.9.82.620   My Question or Issue Spotify is crashing whenever I try to sort or ...

Jruth85

Casual Listener

2912 Views

6 replies

1 likes

  • 2912 Views
  • 6 replies
  • 1 likes

Superuser Contribution música

Que tal tengo un problema que realmente me esta frustrando es el siguiente, al tener spotify en reproducción tengo el voluntario

Visitor

Que tal tengo un problema que realmente me esta frustrando es el siguiente, al tener spotify en reproducción tengo el voluntario 

AlejaR

Moderator

328 Views

1 replies

0 likes

  • 328 Views
  • 1 replies
  • 0 likes

Superuser Contribution Posso solo mettere in pausa-I can only pause

Listening podcast with locked screen I can only pause, I can not skip....why? Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al episodio successivo né skippare di 15 secondi.... Come mai? Plan...

Casual Listener

Listening podcast with locked screen I can only pause, I can not skip....why?   Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al epis...

Maria

Moderator

1903 Views

9 replies

2 likes

  • 1903 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution How NOT to change playback device from Sonos to Android when leaving home?

Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my phone. I do see the usecase for that, but in my case...

Newbie

Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my p...

Dessi

Moderator

588 Views

1 replies

0 likes

  • 588 Views
  • 1 replies
  • 0 likes

Superuser Contribution App keeps removing my downloads from playlists

I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this really really sucksPlanFree/PremiumCountry Device(...

Visitor

I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this...

Joan

Moderator

556 Views

1 replies

0 likes

  • 556 Views
  • 1 replies
  • 0 likes

Superuser Contribution music stuttering/pausing when phone closed and resumes when phone turns on

PlanPremiumDeviceGoogle Pixel 6aOperating SystemAndroid 14My Question or IssueWhen I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my phone turns off. It plays for a few seconds and usually just comple...

Casual Listener

Plan Premium Device Google Pixel 6a Operating System Android 14 My Question or Issue When I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my ph...

iliketoeatfish

Visitor

2968 Views

6 replies

0 likes

  • 2968 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Super Slow, Unresponsive, Won't Pause or Load - Account Issue

PlanPremiumCountryUK / CzechiaDeviceSamsung A32 and ChromebookOperating SystemMost recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit) My Question or IssueEver since coming to Czechia, Spotify is becoming slower. When I click pause on...

Casual Listener

Plan Premium Country UK / Czechia Device Samsung A32 and Chromebook Operating System Most recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit)   My Question or Issue...

PepeMontagna

Casual Listener

1088 Views

2 replies

0 likes

  • 1088 Views
  • 2 replies
  • 0 likes

Superuser Contribution Im not able to block podcasts from my feed!

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (and keep doing this with all the podcasts) so it se...

Newbie

I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (...

USAOz

Casual Listener

1196 Views

4 replies

2 likes

  • 1196 Views
  • 4 replies
  • 2 likes

Solved!! Seems like someone hacked my account

There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessing my account. It's annoying but I worry even more a...

Casual Listener

There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessin...

Bleebs

Visitor

1058 Views

3 replies

0 likes

  • 1058 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify app On android 14 has stopped working

PlanPremiumCountryNetherlandsDevicePixel 8 ProOperating SystemAndroid 14Spotify Version8.9.2.169 My Question or IssueSince 2 weeks I can't open Spotify anymore, it will pop open and show a black screen then just minimise. I'm logged in via Facebook, ...

Casual Listener

Plan Premium Country Netherlands Device Pixel 8 Pro Operating System Android 14 Spotify Version 8.9.2.169   My Question or Issue Since 2 weeks I can't open Spotify anymore, it will p...

Not applicable

38651 Views

7 replies

0 likes

  • 38651 Views
  • 7 replies
  • 0 likes

Volume fade in at the beginning of a song

When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though.Anyway, my issue is when Spotify fades in at the beginning of a tr...

Music Fan

When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though. Anyway, my ...

1123583055

Regular

1503 Views

1 replies

5 likes

Volume fade
  • 1503 Views
  • 1 replies
  • 5 likes

Solved!!Superuser Contribution The Data Saver always remains on in my Motorola Edge 40

Anybody know how to change the audio quality as it always shows data saver is turned on but its actually off ?

Casual Listener

Anybody know how to change the audio quality as it always shows data saver is turned on but its actually off ?

dddrrrrrdd

Visitor

13576 Views

58 replies

3 likes

  • 13576 Views
  • 58 replies
  • 3 likes

Superuser Contribution Spotify app while driving automatically switches to other device(desktop PC).

PlanPremiumDeviceSamsung S20 FE 5GOperating SystemWindows 10My Question or IssueWhile driving in my car listening to Spotify, connected to car stereo device through blutooth, at some random point it switches to wanting to play on my desktop pc at hom...

Casual Listener

Plan Premium Device Samsung S20 FE 5G Operating System Windows 10 My Question or Issue While driving in my car listening to Spotify, connected to car stereo device through blutooth, at some ra...

Eni

Moderator

1661 Views

4 replies

2 likes

  • 1661 Views
  • 4 replies
  • 2 likes

old device is connecting to my account automatically

the device in question is a Google home mini several states away at my childhood home, whenever my family plays music on that speaker it connects to my Spotify account and plays their music choice from my phone. is there a way to disconnect my accoun...

Visitor

the device in question is a Google home mini several states away at my childhood home, whenever my family plays music on that speaker it connects to my Spotify account and plays their music choice fr...

osornios

Spotify Star

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

I don't have Spotify and I keep getting charged

I never had Spotify and I keep getting charged for it every month

Visitor

I never had Spotify and I keep getting charged for it every month

osornios

Spotify Star

505 Views

1 replies

0 likes

  • 505 Views
  • 1 replies
  • 0 likes