Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

208835 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 208835 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557492 Views

78 replies

3 likes

  • 557492 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461172 Views

575 replies

39 likes

Account
Free
  • 461172 Views
  • 575 replies
  • 39 likes

Solved!!Superuser Contribution Spotify Doesn't Download Songs on Samsung Watch 4

PlanPremiumCountryUSDeviceSamsung Watch 4 ClassicOperating SystemWearOS My Question or IssueEvery time I press the "download to watch" button in any Spotify playlist, it loads for a second and then stops loading and returns to "download to watch" aga...

Casual Listener

Plan Premium Country US Device Samsung Watch 4 Classic Operating System WearOS   My Question or Issue Every time I press the "download to watch" button in any Spotify playlist, it load...

Eni

Moderator

6427 Views

6 replies

1 likes

  • 6427 Views
  • 6 replies
  • 1 likes

Superuser Contribution Google assistant does not recognize spotify as music provider

PlanPremiumCountrySloveniaDevicePixel 4aOperating SystemAndroid 11Spotify verision8.5.89.901 IssueGoogle assistant does not recognize spotify as music provider (see screenshot 1). When I ask google assistant to play a song it tells me that it is only...

Music Fan

Plan Premium Country Slovenia Device Pixel 4a Operating System Android 11 Spotify verision 8.5.89.901   Issue Google assistant does not recognize spotify as music provider (see scree...

kevinkoo

Newbie

12102 Views

26 replies

0 likes

  • 12102 Views
  • 26 replies
  • 0 likes

Superuser Contribution I Cant Change my profile picture

When i try to change my profile picture it loads up a bit then stops and says "we coudlnt do it want to try again?" Nothing wrong with my internet or storage and its a picture of myself not explicit or some other people etc.PlanPremiumCountryTurkeyDe...

Visitor

When i try to change my profile picture it loads up a bit then stops and says "we coudlnt do it want to try again?" Nothing wrong with my internet or storage and its a picture of myself not explicit ...

Joan

Moderator

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Listen To Local Files

PlanPremium CountryUSADeviceSamsung Galaxy S9+My Question or Issue So on my Spotify Playlist I have about 20-30 local file songs. I can listen to them with no problem on my Windows 10 PC, but they are not playable through my phone. I've copied the lo...

Visitor

Plan Premium  Country USA Device Samsung Galaxy S9+ My Question or Issue   So on my Spotify Playlist I have about 20-30 local file songs. I can listen to them with no problem on my ...

Not applicable

4212 Views

6 replies

0 likes

  • 4212 Views
  • 6 replies
  • 0 likes

Superuser Contribution Not all buttons and menu items are accessible in 1280x720 resolution (android car radio unit)

PlanFree/PremiumCountryUSDeviceEonon car radio unit with 10 inch screen at 1280x720Operating SystemAndroid My Question or IssueI am unable to access all functions and menu options on my car radio unit. I believe this is due to the resolution of the s...

Regular

Plan Free/Premium Country US Device Eonon car radio unit with 10 inch screen at 1280x720 Operating System Android   My Question or Issue I am unable to access all functions and menu op...

FabianJRA

Newbie

1279 Views

6 replies

0 likes

  • 1279 Views
  • 6 replies
  • 0 likes

Superuser Contribution App slows down in most categories

PlanPremiumCountrySwitzerlansDeviceGalaxy S21 UltraOperating SystemAndroid 14 In most of my interactions with the Spotify app, it takes 1-2 seconds to respond. This has only been the case since last week. I've cleared my cache and don't have battery ...

Visitor

Plan Premium Country Switzerlans Device Galaxy S21 Ultra Operating System Android 14   In most of my interactions with the Spotify app, it takes 1-2 seconds to respond. This has only be...

OscarDC

Moderator

794 Views

3 replies

0 likes

  • 794 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stop rewinding podcasts after notifications

So I listen to Spotify on my Galaxy s23 ultra. I like listening to podcasts. Every single time I get a notification the podcast rewinds for about 10 seconds. I don't mind the podcast being interrupted. But I feel like there should be a setting to tur...

Visitor

So I listen to Spotify on my Galaxy s23 ultra. I like listening to podcasts. Every single time I get a notification the podcast rewinds for about 10 seconds. I don't mind the podcast being interrupte...

Anth76

Casual Listener

2382 Views

6 replies

1 likes

  • 2382 Views
  • 6 replies
  • 1 likes

Superuser Contribution Payment method not found

PlanFree/PremiumCountryEgyptDevice(iPhone 14)Operating System(iOS 18) My Question or IssueI can't find credits payment method

Newbie

Plan Free/Premium Country Egypt Device (iPhone 14) Operating System (iOS 18)   My Question or Issue I can't find credits payment method

Yordan

Moderator

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When I click on an album, it has songs in it that are not on the album.

I am on mobile and have premium, but whenever I click on an album I want to listen to, the songs are out of order and some songs are not even on the album

Casual Listener

I am on mobile and have premium, but whenever I click on an album I want to listen to, the songs are out of order and some songs are not even on the album

Ilovelendricklamar

Casual Listener

5634 Views

4 replies

0 likes

  • 5634 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Sleep timer only works when not casting to another device?

PlanPremiumCountryCanadaDeviceSamsung TAB S7+Operating SystemAndroid My Question or Issuewhen I listen on the tablet, the sleep timer works. However, when I am listening on another device through Spotify connect, the sleep timer does not function. Th...

Music Fan

Plan Premium Country Canada Device Samsung TAB S7+ Operating System Android   My Question or Issue when I listen on the tablet, the sleep timer works. However, when I am listening on a...

Not applicable

8874 Views

5 replies

6 likes

  • 8874 Views
  • 5 replies
  • 6 likes

Superuser Contribution Spotify offline mode

PlanPremium Country Australia DeviceSamsung Galaxy S24 Operating SystemAndroid My Question or IssueMy Spotify app continually says I am in offline mode and can't seem to find my internet connection (which is working fine on other devices) I've tried ...

Visitor

Plan Premium   Country  Australia   Device Samsung Galaxy S24   Operating System Android   My Question or Issue My Spotify app continually says I am in offline m...

Not applicable

23983 Views

11 replies

3 likes

  • 23983 Views
  • 11 replies
  • 3 likes

Superuser Contribution Smart shuffle makes sounds unplayable if there's no internet connection

PlanPremiumCountryGermanyDeviceSamsung SM-M315F/DSNOperating SystemAndroid 12 My Question or IssueIf you use smart shuffle in your favourite songlist (all sounds are downloaded) without an internet connection, all songs are unplayable or play with a ...

Visitor

Plan Premium Country Germany Device Samsung SM-M315F/DSN Operating System Android 12   My Question or Issue If you use smart shuffle in your favourite songlist (all sounds are download...

paul_sadofsky

Newbie

1286 Views

2 replies

3 likes

  • 1286 Views
  • 2 replies
  • 3 likes

Superuser Contribution Sort Albums by release date

Country Brazil Operating System (Android 11) My Question or Issue Recently i started to use the function to add the albums i listen to in my library, but the sorting functions don't serve me completely as i would like to sort my albums by release dat...

Casual Listener

Country   Brazil   Operating System   (Android 11)   My Question or Issue   Recently i started to use the function to add the albums i listen to in my library, but ...

user-removed

Not applicable

13442 Views

7 replies

36 likes

Album library
Android
Release date
sort by
  • 13442 Views
  • 7 replies
  • 36 likes

Superuser Contribution Song restarting midway on repeat one

PlanPremium CountryCanada DeviceGalaxy Z Fold 5, Galaxy Tab S8+, Windows PCOperating System(Android 14 OneUI 6.1, Windows 11 N) My Question or IssueIt seems that a recent and previously "Fixed" bug has come back. When setting songs to repeat one, son...

Newbie

Plan Premium  Country Canada   Device Galaxy Z Fold 5, Galaxy Tab S8+, Windows PC Operating System (Android 14 OneUI 6.1, Windows 11 N)   My Question or Issue It seems that...

Elena

Moderator

12764 Views

29 replies

4 likes

  • 12764 Views
  • 29 replies
  • 4 likes

Superuser Contribution Lyrics not showing up

Plan - Premium YearlyCountry - India Device - Resmi K20Operating System - Android 10 My Question or IssueLyrics have been added to Spotify according to [this](https://support.spotify.com/us/using_spotify/features/can-i-see-lyrics-on-spotify/) page on...

Casual Listener

Plan - Premium Yearly Country - India   Device - Resmi K20 Operating System - Android 10   My Question or Issue Lyrics have been added to Spotify according to [this](https://...

Sam007Yeah

Visitor

1038 Views

2 replies

1 likes

Android 10
lyrics
  • 1038 Views
  • 2 replies
  • 1 likes