Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • hnavia
  • Regular
  • 27323 Views
  • 59 replies
  • 23 likes
  • 27323 Views
  • 59 replies
  • 23 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870180 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870180 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24690 Views
  • 3 replies
  • 0 likes
  • 24690 Views
  • 3 replies
  • 0 likes

Superuser Contribution My account keeps switching to online. I set it to offline and then boom

Keep setting to offline mode. All my songs are downloaded and then I find out it automatically switches to online and is using my data

  • Visitor
  • Keep setting to offline mode. All my songs are downloaded and then I find out it automatically switches to online and is using my data
  • MihailY
  • Moderator
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes

Can't Play Entire Library (Not Liked Songs)

PlanPremiumCountryUSDevicePixel2 XLOperating SystemAndroid My Question or IssueIn the past, I could save an entire album (or specific songs) to my library and then shuffle them all. With the latest updates, I'm still able to save songs to my library,...

  • Casual Listener
  • Plan Premium Country US Device Pixel2 XL Operating System Android    My Question or Issue In the past, I could save an entire album (or specific songs) to my library and then shuf...
  • Screensam
  • Casual Listener
  • 1539 Views
  • 2 replies
  • 2 likes
  • 1539 Views
  • 2 replies
  • 2 likes

Superuser Contribution Issue with seek.

So like I can't use seek feature I am not able to do skip forward while playing a song I have uninstalled and then reinstalled the app twice if I am having same issue my device is Vivo v21 and I have tried different music apps they are working fine w...

  • Visitor
  • So like I can't use seek feature I am not able to do skip forward while playing a song I have uninstalled and then reinstalled the app twice if I am having same issue my device is Vivo v21 and I have...
  • Novy
  • Moderator
  • 222 Views
  • 1 replies
  • 0 likes
  • 222 Views
  • 1 replies
  • 0 likes

Superuser Contribution Update broke play lists

Since the 6/12 update, the app won't stay playing on a play list. After each song it jumps to something else. It is the most annoying when listening to a relaxing music list then it jumps to workout or kids play list. I have been through all the sett...

  • Visitor
  • Since the 6/12 update, the app won't stay playing on a play list. After each song it jumps to something else. It is the most annoying when listening to a relaxing music list then it jumps to workout ...
  • Novy
  • Moderator
  • 130 Views
  • 1 replies
  • 0 likes
  • 130 Views
  • 1 replies
  • 0 likes

I can't log in with my number though the number is correct

It is showing "try again" and 'please check you number "But the number is correct

  • Visitor
  • It is showing "try again" and 'please check you number " But the number is correct
  • MateusM
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution app loses downloads on Android based FiiO x-7II

PlanPremium Device: FiiO X7 mark IIOperating System: Android 5.1. My Question or Issue: My X7 very rarely has internet access during daily usage at work. I've downloaded my extensive playlists 3 times now only to loose them a few days later....Why? r...

  • Casual Listener
  • Plan Premium   Device: FiiO X7 mark II Operating System: Android 5.1.   My Question or Issue: My X7 very rarely has internet access during daily usage at work. I've downloaded my ex...
  • kurosawsa
  • Casual Listener
  • 2534 Views
  • 10 replies
  • 0 likes
  • 2534 Views
  • 10 replies
  • 0 likes

Superuser Contribution Notifications for who followed your profile and playlists vanished.

There used to be an option to tap on your profile picture on the top left corner of the Home screen and see notifications for who followed your profile and liked your playlists. It has now seemingly vanished. Any idea on how to get it back or a diffe...

  • Newbie
  • There used to be an option to tap on your profile picture on the top left corner of the Home screen and see notifications for who followed your profile and liked your playlists. It has now seemingly ...
  • Joan
  • Moderator
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
  • 0 likes

Superuser Contribution The autoplay mode changed, to a bad behavior | android

The autoplay mode changed, and play same music or playlist over and over, not changing to a different radio or something

  • Visitor
  • The autoplay mode changed, and play same music or playlist over and over, not changing to a different radio or something
  • MihailY
  • Moderator
  • 110 Views
  • 1 replies
  • 0 likes
  • 110 Views
  • 1 replies
  • 0 likes

Superuser Contribution I Upgraded my providers service (Rogers/Canada) from 'Legacy' to 'Ignite' a

and ever since I am not able to play through my speakers for approximately 3 months which is the only source I use. I just spent over an hour on the phone w/Rogers tech...still nothing. I've uninstalled, reinstalled the app,. Powered off & on the pho...

  • Visitor
  • and ever since I am not able to play through my speakers for approximately 3 months which is the only source I use. I just spent over an hour on the phone w/Rogers tech...still nothing. I've uninstal...
  • Elena
  • Moderator
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Turning off Offline Mode when you don't have Premium?

I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online so I'm stuck in offline mode, and cant use the ser...

  • Newbie
  • I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online...
  • Alex
  • Spotify Legend
  • 3651 Views
  • 3 replies
  • 1 likes
  • 3651 Views
  • 3 replies
  • 1 likes

Superuser Contribution Hintergrund Rauschen

Hallo, Leider habe ich ein störendes Hintergrund rauschen, so dass man leise Musik schlecht hören kann, kein Genuss. Ich verwende ein Android System 9.1 mit einem Doopro S95 Pro Handy. Abgespielt wird auf Bose Bluetooth Lautsprecher. Im Spotify ist f...

  • Casual Listener
  • Hallo,  Leider habe ich ein störendes Hintergrund rauschen, so dass man leise Musik schlecht hören kann, kein Genuss.  Ich verwende ein Android System 9.1 mit einem Doopro S95 Pro Handy. ...
  • OscarDC
  • Moderator
  • 2440 Views
  • 3 replies
  • 0 likes
  • 2440 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify lyrics going straight to Twitter DMS

I wanted to tweet a lyric but after accidentally fumbling with my phone I pressed Always post lyrics to Twitter DMS and I cannot figure out how to change it back. Help

  • Visitor
  • I wanted to tweet a lyric but after accidentally fumbling with my phone I pressed Always post lyrics to Twitter DMS and I cannot figure out how to change it back. Help 😞  
  • Amayy
  • Spotify Star
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing when screen goes off

PlanPremiumDeviceSamsung Galaxy S10i alredy tryed rebooting, all the battery settings and reinstalling but it still stops sometimes

  • Casual Listener
  • Plan Premium Device Samsung Galaxy S10 i alredy tryed rebooting, all the battery settings and reinstalling but it still stops sometimes  
  • Joan
  • Moderator
  • 16616 Views
  • 18 replies
  • 0 likes
  • 16616 Views
  • 18 replies
  • 0 likes

Scroll bar does not work properly for large playlists

Plan: PremiumCountry: AustraliaDevice: Samsung S21Operating System: Android When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the top. And when interacting with the scroll bar it does not allow the ...

  • Newbie
  • Plan: Premium Country: Australia Device: Samsung S21 Operating System: Android   When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the to...
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Superuser Contribution how can I access premium from new device?

I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, but can't find my long-standing playlists. No error message...

  • Newbie
  •  I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, bu...
  • Dian
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug in galaxy watch 5 hebrew version

There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped

  • Regular
  • There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped
  • AlejaR
  • Moderator
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files. WMA

PlanPremiumCountryUK Device(Samsung a41 mobile and win 10 laptop)Operating System(Android, Windows 10) My Question or IssueHi I have a number of local files on my desktop that play fine on the desktop app, both .wma and .mp3 format. When I add these ...

  • Casual Listener
  • Plan Premium Country UK   Device (Samsung a41 mobile and win 10 laptop) Operating System (Android, Windows 10)   My Question or Issue Hi    I have a number of local f...
  • Eni
  • Moderator
  • 629 Views
  • 3 replies
  • 0 likes
  • local
    wma
  • 629 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hilfe Deutsch

Hallo zusammen,Ich weiß nicht wie genau ich es beschreiben soll aber ich höre Hörbücher.Die Playlist die drei Fragezeichen besteht aus vielen Titeln und weiter unterteilt in Teilen.Wenn ich jetzt zb. Teil 30 suchen lasse, in der Playlist zeigt er mir...

  • Newbie
  • Hallo zusammen, Ich weiß nicht wie genau ich es beschreiben soll aber ich höre Hörbücher. Die Playlist die drei Fragezeichen besteht aus vielen Titeln und weiter unterteilt in Teilen. Wenn ich jet...
  • Eni
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Superuser Contribution How To Stop Autoplay for Podcasts

My Question or Issue I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get the acast app again to get this functionality. I saw a similar thread to t...

  • Newbie
  •     My Question or Issue  I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get ...
  • Eni
  • Moderator
  • 17728 Views
  • 6 replies
  • 26 likes
  • 17728 Views
  • 6 replies
  • 26 likes