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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854226 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 854226 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20357 Views
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  • 20357 Views
  • 3 replies
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Superuser Contribution [Android] Spotify App keep loading

PremiumCountryFranceDeviceRedmi Note 8 proOperating System10QP1A.190711.020 My Question or IssueSince 1 week, my spotify App does not work and keep loading undefinitly so i can not use without being connected to wifi. I tried everything recommended i...

  • Casual Listener
  • Premium Country France Device Redmi Note 8 pro Operating System 10QP1A.190711.020   My Question or Issue Since 1 week, my spotify App does not work and keep loading undefinitly so i can...
  • Dian
  • Moderator
  • 165 Views
  • 3 replies
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  • 165 Views
  • 3 replies
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Solved!!Superuser Contribution Spotify app blank screen issue appears when I switch from my phone to PS4

  PlanFree/PremiumCountryUnited States Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I switch from my phone to PS4 via bluetooth, the screen goes blank an...

Screenshot_20220721-103807_Spotify.jpg
  • Casual Listener
  •         Plan Free/Premium Country United States   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,et...
  • Kiril
  • Moderator
  • 689 Views
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  • 689 Views
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Superuser Contribution Playlist names aren't visible all the way

PlanPremiumCountryPolandDevice Samsung Galaxy A30sOperating SystemAndroid 11 My Question or IssueSo, some of my playlist have pretty long names. On the app, they don't show all the way most of the times. Mostly, it's just a part of the text and the r...

Screenshot_20220724-223720_Spotify.jpg Screenshot_20220724-223735_Spotify.jpg
  • Newbie
  • Plan Premium Country Poland Device  Samsung Galaxy A30s Operating System Android 11   My Question or Issue So, some of my playlist have pretty long names. On the app, they don't s...
  • CarlosE
  • Moderator
  • 106 Views
  • 1 replies
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  • 106 Views
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Superuser Contribution Music not pausing when bluetooth disconnects

I have the new Pixel from Google and on numerous occasions when bluetooth disconnects my music continues to play. This is a bit annoying since I won't realize, and my phone will be streaming for hours using up data in my car. I used to have an iPhone...

  • Casual Listener
  • I have the new Pixel from Google and on numerous occasions when bluetooth disconnects my music continues to play.  This is a bit annoying since I won't realize, and my phone will be streaming fo...
  • CarlosE
  • Moderator
  • 1384 Views
  • 5 replies
  • 1 likes
  • 1384 Views
  • 5 replies
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Superuser Contribution Spotify only streams two songs then stops or plays downloaded songs

Plan: PremiumCountry: MoroccoDevice: S22 ultra and S20 ultraOperating System: Android 12 and 11Issue: Spotify was working fine until this morning. It started streaming two songs then stops, and if I skip two songs, it would stop as well. I have tried...

  • Newbie
  • Plan: Premium Country: Morocco Device: S22 ultra and S20 ultra Operating System: Android 12 and 11 Issue: Spotify was working fine until this morning. It started streaming two...
  • Dian
  • Moderator
  • 113 Views
  • 2 replies
  • 2 likes
  • 113 Views
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  • 2 likes

Superuser Contribution Can't open Album of the Song

PlanFree DeviceSamsung Galaxy M30s Operating SystemOne UI 3.1 (Android 11) My Question or IssueUnable to open Album of the Song but can play song from Playlist.

  • Casual Listener
  • Plan Free   Device Samsung Galaxy M30s   Operating System One UI 3.1 (Android 11)   My Question or Issue Unable to open Album of the Song but can play song from Playlist.
  • Dian
  • Moderator
  • 277 Views
  • 3 replies
  • 0 likes
  • 277 Views
  • 3 replies
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Solution for: Samsung galaxy - Lock Screen Widget disappears after pause

PlanPremiumCountry DeviceSamsung galaxy S20/S21/S22Operating SystemAndroid My Question or IssueI've had this issue for some time now on my Samsung S21 and now my S22.Each time I pause my music using the lock screen, the Spotify controls widget disapp...

  • Regular
  • Plan Premium Country   Device Samsung galaxy S20/S21/S22 Operating System Android   My Question or Issue I've had this issue for some time now on my Samsung S21 and now my S22. E...
  • Blintles
  • Regular
  • 1126 Views
  • 2 replies
  • 1 likes
  • 1126 Views
  • 2 replies
  • 1 likes

Superuser Contribution Device Limit Reached

PlanFamily PlanCountryPhilippinesDevice(Xiaomi 11 Lite Pro)Operating System(Android 12) My Question or Issue

  • Visitor
  • Plan Family Plan Country Philippines Device (Xiaomi 11 Lite Pro) Operating System (Android 12)   My Question or Issue  
  • CarlosE
  • Moderator
  • 87 Views
  • 1 replies
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  • 87 Views
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Solved!! Problems with upgrading on premium

I've upgraded my account to the premium proposal and i'm still unable to use the spotify aplication on my "smart" phone. It's still saying to me that I've to upgrade... Well, i've tried to uninstall and then install again the application on my comput...

  • Music Fan
  • I've upgraded my account to the premium proposal and i'm still unable to use the spotify aplication on my "smart" phone. It's still saying to me that I've to upgrade...   Well, i've tried to u...
  • TheAnnity
  • Visitor
  • 4573 Views
  • 97 replies
  • 0 likes
  • 4573 Views
  • 97 replies
  • 0 likes

Superuser Contribution Tracks added only once to the queue appear multiple times in row

This happened several times wissen the last few weeks. A random track added to the queue appears f.i. 15 times in row.

  • Regular
  • This happened several times wissen the last few weeks. A random track added to the queue appears f.i. 15 times in row.
  • Vasil
  • Moderator
  • 444 Views
  • 5 replies
  • 1 likes
  • 444 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Queue button broken (greyed out)

PlanPremium (Student)CountryUSDeviceSamsung Galaxy S9Operating SystemAndroid 10 My Question or IssueI use the queue function often to see what songs I've added and rearrange/remove them, as well as see what auto-play has put in shuffle. A few days ag...

  • Casual Listener
  • Plan Premium (Student) Country US Device Samsung Galaxy S9 Operating System Android 10   My Question or Issue I use the queue function often to see what songs I've added and rearrange/...
  • EimeEyo
  • Visitor
  • 8718 Views
  • 5 replies
  • 2 likes
  • 8718 Views
  • 5 replies
  • 2 likes

Solved!! Liked Songs not visible

Since 1 week when I downloaded the new version my liked songs are not visible on the app but they are visible on my computer on the web. I know that there was the same issue in July for some people, but for me it's since 1 week and I can't solve it b...

  • Visitor
  • Since 1 week when I downloaded the new version my liked songs are not visible on the app but they are visible on my computer on the web.  I know that there was the same issue in July for some p...
  • Billy-J
  • Spotify Star
  • 266 Views
  • 3 replies
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  • 266 Views
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Superuser Contribution Spotify Downloads on SD card gets deleted after reeboot

PlanPremiumCountry DeviceGalaxy A52 Operating SystemAndroid 12 My Question or IssueSpotify Downloads on SD card gets deleted after reeboot or phone startupThe spotify storage is changed automatically from SD card to the device storageAnd I have to re...

  • Regular
  • Plan Premium Country   Device Galaxy A52  Operating System Android 12    My Question or Issue Spotify Downloads on SD card gets deleted after reeboot or phone startup ...
  • Nathan596
  • Newbie
  • 803 Views
  • 9 replies
  • 1 likes
  • 803 Views
  • 9 replies
  • 1 likes

Superuser Contribution How to play music continously on Google Nest Hub?

PlanFreeCountryCanadaDeviceGoogle Nest HubOperating SystemAndroid? My Question or IssueIs there a way to play spotify music continously on Google Nest Hub? It appears that the music stops every few hours (perhaps when a playlist is done?).

  • Casual Listener
  • Plan Free Country Canada Device Google Nest Hub Operating System Android?   My Question or Issue Is there a way to play spotify music continously on Google Nest Hub?  It appears t...
  • alaconda
  • Casual Listener
  • 85 Views
  • 2 replies
  • 0 likes
  • 85 Views
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Superuser Contribution Spotify playing an artist named Web Player after my Google Alarm goes off every day.

PlanDuoCountryUnited StatesDevice(Galaxy S20 Ultra) My Question or IssueI have a morning routine in my Google alarms to wake me up with a specific spotify playlist. It will do this, but after I stop my alarm, about 10-15 seconds later spotify will be...

  • Newbie
  • Plan Duo Country United States Device (Galaxy S20 Ultra)  My Question or Issue I have a morning routine in my Google alarms to wake me up with a specific spotify playlist. It will do this...
  • Vasil
  • Moderator
  • 73 Views
  • 1 replies
  • 0 likes
  • 73 Views
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Superuser Contribution Skipping and cutting out on bluetooth headphones.

PlanPremiumCountryU.S.DeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueAudio keeps skipping and cutting out repeatedly while connected to bluetooth headphones. Happens randomly, often for up to 10+ minutes at a time. Playback on phon...

  • Casual Listener
  • Plan Premium Country U.S. Device Galaxy Note 9 Operating System Android 10   My Question or Issue Audio keeps skipping and cutting out repeatedly while connected to bluetooth headphone...
  • Jeremy
  • Spotify
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
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What's happened to Gramofon?

My Question or IssueAfter months wrestling with Sonos's obtuse interface with poor Spotify support, I discovered Gramofon as a remarkably cheap alternative with excellent reviews. However it seems to be impossible to buy it! Does anyone have any idea...

  • Casual Listener
  • My Question or Issue After months wrestling with Sonos's obtuse interface with poor Spotify support, I discovered Gramofon as a remarkably cheap alternative with excellent reviews. However it seems ...
  • lextase
  • Casual Listener
  • 2004 Views
  • 4 replies
  • 0 likes
  • gramofon
  • 2004 Views
  • 4 replies
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Superuser Contribution Malware detection

PlanFree/PremiumCountry: Switzerland Device(Oppo x3 find pro)Operating System(Android 12) My Question or IssueMy last ESET scan gave me this result.. (see screenshot)

  • Casual Listener
  • Plan Free/Premium Country: Switzerland   Device (Oppo x3 find pro) Operating System (Android 12)   My Question or Issue My last ESET scan gave me this result.. (see screenshot)
  • Eni
  • Moderator
  • 192 Views
  • 5 replies
  • 1 likes
  • 192 Views
  • 5 replies
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Superuser Contribution Keep getting this error check your internet connection and try again

Kindly assist me, when I use a link to direct me to Spotify, I get this error "something went wrong check your internet connection and try again" this is so annoying, even reinstall the app but still

  • Visitor
  • Kindly assist me, when I use a link to direct me to Spotify, I get this error "something went wrong check your internet connection and try again" this is so annoying, even reinstall the app but still
  • srgabss
  • Visitor
  • 1651 Views
  • 2 replies
  • 0 likes
  • 1651 Views
  • 2 replies
  • 0 likes

Superuser Contribution Google clock can't connect to Spotify

PlanPremium 8.7.44.968CountryMexicoDeviceRedmi Note 11SOperating SystemAndroid 11 RPA.200720.011 I recently changed phones and I can't connect Spotify with Google Clock. When I setup an alarm I get the usual message. Only when I open the Spotify app ...

  • Regular
  •   Plan Premium 8.7.44.968 Country Mexico Device Redmi Note 11S Operating System Android 11 RPA.200720.011     I  recently changed phones and I can't connect Spotify with...
  • Yordan
  • Moderator
  • 701 Views
  • 5 replies
  • 0 likes
  • 701 Views
  • 5 replies
  • 0 likes