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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839750 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839750 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13611 Views
  • 1 replies
  • 0 likes
  • 13611 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot add item to the queue

Hi. I'm unable to play basically nothing. I cannot add anything to queue. Now it lasts very long time, more than month and it appeared a lot in the past. I pay for premium, but now I have to listen music with display on and huge amount of disgusting ...

  • Regular
  • Hi. I'm unable to play basically nothing. I cannot add anything to queue. Now it lasts very long time, more than month and it appeared a lot in the past. I pay for premium, but now I have to listen m...
  • Eni
  • Moderator
  • 695 Views
  • 17 replies
  • 0 likes
  • 695 Views
  • 17 replies
  • 0 likes

[Android] Can't play liked songs in order of artist

I would like to play my liked songs in order of artist. I can sort the list by artist, but no matter what I do, it plays in random (shuffle play ) order. - Android phoneThis has made Spotify Much less enjoyable, and if it cannot be fixed, I plan to c...

  • Visitor
  • I would like to play my liked songs in order of artist. I can sort the list by artist, but no matter what I do, it plays in random (shuffle play ) order.  - Android phone This has made Spotify ...
  • Amayy
  • Rising Star 4
  • 149 Views
  • 1 replies
  • 1 likes
  • Android
  • 149 Views
  • 1 replies
  • 1 likes

[Android][Radio] I can't find playlist radio on Android anymore

When I go to a playlist on my Android phone I can't find "radio" anymore. Why? I want it back!

  • Regular
  • When I go to a playlist on my Android phone I can't find "radio" anymore. Why? I want it back!
  • Amayy
  • Rising Star 4
  • 172 Views
  • 1 replies
  • 0 likes
  • Android
    Radio
  • 172 Views
  • 1 replies
  • 0 likes

[Android] my spotify won't play any music

Its been 1 months since my spotify won't play songs. I already uninstalled it several times and had enough storage to be able to use spotify. My premium can't be use because of this. I need help i did everything to be able to fix this yet nothing wor...

  • Visitor
  • Its been 1 months since my spotify won't play songs. I already uninstalled it several times and had enough storage to be able to use spotify. My premium can't be use because of this. I need help i di...
  • Amayy
  • Rising Star 4
  • 535 Views
  • 1 replies
  • 0 likes
  • Android
  • 535 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Profile Followers/Following - Colours Reversed

PlanPremiumCountryU.KDeviceOppo Find X3 Lite Operating SystemAndroid 11 Spotify Version8.6.68.1225 When going to my list of profile followers or who I follow, all of them appear to be greyed out (appears that the colours have reversed - greyed out if...

  • Music Fan
  • Plan Premium Country U.K Device Oppo Find X3 Lite  Operating System Android 11   Spotify  Version 8.6.68.1225   When going to my list of profile followers or who I fo...
  • Alex
  • Moderator
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Song/Playlist radio not working

PlanPremiumCountryNetherlandsDeviceLG G6SystemAndroid 9 My Question or IssueI can't seem to start radio playlists anymore, from neither songs nor albums. Tried reinstalling the app, didn't work. I couldn't find anything in settings either. Every time...

  • Visitor
  •   Plan Premium Country Netherlands Device LG G6 System Android 9   My Question or Issue I can't seem to start radio playlists anymore, from neither songs nor albums. Tried reinst...
  • Alex
  • Moderator
  • 7814 Views
  • 17 replies
  • 2 likes
  • 7814 Views
  • 17 replies
  • 2 likes

Superuser Contribution Never shuffle by default

Using premium on Android, I'd like the default when playing an album to be NOT shuffle play. So I can just press the green button and play an album from the beginning and not faff around pressing the interlinked arrows in now playing. Why is this not...

  • Regular
  • Using premium on Android, I'd like the default when playing an album to be NOT shuffle play. So I can just press the green button and play an album from the beginning and not faff around pressing the...
  • CarlosE
  • Moderator
  • 310 Views
  • 3 replies
  • 0 likes
  • 310 Views
  • 3 replies
  • 0 likes

Superuser Contribution Liked albums not sync across devices

PlanPreniumCountryCanada DeviceLG G6Operating SystemAndroid My Question or IssueHi, My issue is that my liked album and songs are not sync correctly across my devices. I mainly use my destock (Win 10) to select and like album. But when I switch to my...

  • Casual Listener
  • Plan Prenium Country Canada   Device LG G6 Operating System Android   My Question or Issue Hi,   My issue is that my liked album and songs are not sync correctly across my...
  • CarlosE
  • Moderator
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google nest hub song timer stuck

PlanPremiumCountryUKDeviceGoogle Nest HubOperating SystemSoftware Version - 35.34.10.374969784OS Version - 1.20210119.2.1390060Cast firmware - 1.52.260996 My Question or IssueWhen using spotify on the hub, the song timer gets stuck as the time for th...

  • Casual Listener
  • Plan Premium Country UK Device Google Nest Hub Operating System Software Version - 35.34.10.374969784 OS Version - 1.20210119.2.1390060 Cast firmware - 1.52.260996   My Question or Is...
  • Jeremy
  • Moderator
  • 685 Views
  • 10 replies
  • 3 likes
  • 685 Views
  • 10 replies
  • 3 likes

Superuser Contribution Local Files impossible to download through existing guides

PlanPremiumCountryUkDeviceSamsung S20 FEOperating SystemAndroid My Question or IssueI've been looking around for answers as to how I can sync my local and desktop files to allow me to play local files on my mobile, however nothing of use appears to b...

  • Newbie
  • Plan Premium Country Uk Device Samsung S20 FE Operating System Android   My Question or Issue I've been looking around for answers as to how I can sync my local and desktop files to al...
  • MafeG
  • Moderator
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Home page of Spotify turned into vertical view on Android

Hey folks, We've received reports that the Home Screen on the app where tabs like "Jump back in" "More Like", "Popular new release", "Recommended for you", etc which can be scrolled sideways (horizontal) are now displayed vertically on Android device...

  • Moderator
  • Moderator
  • Hey folks,   We've received reports that the  Home Screen on the app where tabs like "Jump back in" "More Like", "Popular new release", "Recommended for you", etc which can be scrolled ...
  • pelle513
  • Newbie
  • 17372 Views
  • 73 replies
  • 24 likes
  • Android
    Mobile
  • 17372 Views
  • 73 replies
  • 24 likes

Superuser Contribution SD card corrupted, cant delete .ldb file

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI have used a SanDisk 64GB SD-card for my music and photos for some time now, years actually. I've had issues like Spotify automatically switching my downloa...

  • Casual Listener
  • Plan Premium Country Norway Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue I have used a SanDisk 64GB SD-card for my music and photos for some time now, yea...
  • Jeremy
  • Moderator
  • 561 Views
  • 3 replies
  • 0 likes
  • 561 Views
  • 3 replies
  • 0 likes

Superuser Contribution podcast now has ads and sounds slowed down

I have Spotify premium, I'm in the United States, my device is a OnePlus 6t, I'm running Android 11. I have already cleared storage and cache and reinstalled Spotify. I have been listening to the podcast high rollers DnD ( https://open.spotify.com/sh...

  • Casual Listener
  • I have Spotify premium, I'm in the United States, my device is a OnePlus 6t, I'm running Android 11.   I have already cleared storage and cache and reinstalled Spotify.   I have been li...
  • Xenia
  • Moderator
  • 2177 Views
  • 33 replies
  • 0 likes
  • 2177 Views
  • 33 replies
  • 0 likes

Superuser Contribution Home page turned into vertical view

My android spotify homepage just shifted to a style where I can no longer scroll horizontally through subsections on the homepage, and must now scroll vertically through an infinitely long list of random individual items from across spotify's usual h...

  • Visitor
  • My android spotify homepage just shifted to a style where I can no longer scroll horizontally through subsections on the homepage, and must now scroll vertically through an infinitely long list of ra...
  • Jak7874
  • Casual Listener
  • 192 Views
  • 3 replies
  • 0 likes
  • 192 Views
  • 3 replies
  • 0 likes

transfering a song from pc to android

PlanpremiumCountry Devicegalaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added a local file song to my pc and added it to a playlist and opened a hot spot so my phone and my pc would be on the same wifi network...

  • Newbie
  • Plan premium Country   Device galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added a local file song to my pc and added it to a ...
  • Amayy
  • Rising Star 4
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

Superuser Contribution SD card button not appearing

PlanFamily PremiumCountryMalaysia Device(Realme C3)Operating System(Android 10) My Question or IssueSo I download all of my songs through SD card but Today,all of my songs have been downloaded through Internal Storage and making my phone have no more...

  • Newbie
  • Plan Family Premium Country Malaysia   Device (Realme C3) Operating System (Android 10)   My Question or Issue So I download all of my songs through SD card but Today,all of my...
  • MafeG
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Spotify Connect: supported devices disappeared

PlanPremiumCountryGermanyDeviceHuawei P20 Pro (10.0), Samsung S6 lite (11.0), iPhone 11 (14.6)Operating SystemAndroid, iOS, Windows... My Question or IssueI have several Spotify Connect enabled devices, that are still supported and (despite beeing br...

  • Newbie
  • Plan Premium Country Germany Device Huawei P20 Pro (10.0), Samsung S6 lite (11.0), iPhone 11 (14.6) Operating System Android, iOS, Windows...   My Question or Issue I have several Spot...
  • Luan
  • Spotify Star
  • 553 Views
  • 1 replies
  • 0 likes
  • Smart Speakers
    spotify connect
  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android App Will Not Play

PlanPremiumCountryUKDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueI am unable to play any songs/podcasts on the Spotify Android app and the My Library tab is completely empty. For the last few days I have been completely unable to p...

  • Casual Listener
  • Plan Premium Country UK Device LG G7 ThinQ Operating System Android 10   My Question or Issue I am unable to play any songs/podcasts on the Spotify Android app and the My Library tab...
  • Jeremy
  • Moderator
  • 420 Views
  • 3 replies
  • 0 likes
  • 420 Views
  • 3 replies
  • 0 likes

Superuser Contribution Group Session Not Synced

PlanPremiumCountryUSDeviceSamsung Galaxy S10+ and Samsung Galaxy A50Operating SystemAndroid My Question or IssueWhen using "Group Session", my friend reports that her songs are starting at the :52 mark instead of starting fresh when she joins my sess...

  • Visitor
  • Plan Premium Country US Device Samsung Galaxy S10+ and Samsung Galaxy A50 Operating System Android   My Question or Issue When using "Group Session", my friend reports that her songs a...
  • tomcorder
  • Newbie
  • 7114 Views
  • 2 replies
  • 2 likes
  • 7114 Views
  • 2 replies
  • 2 likes

Not able to turn off data saver

Plan: premium Version: 8.5.55.1105 Country: Sweden Phone: Huawei honor 9 Android version: 9 As you can see on the screenshot provided, the streaming quality is locked to low "until I turn off data saver". However I do not seem to have the option to t...

  • Newbie
  • Plan: premium Version: 8.5.55.1105 Country: Sweden  Phone: Huawei honor 9 Android version: 9   As you can see on the screenshot provided, the streaming quality is locked to low ...
  • Amayy
  • Rising Star 4
  • 1227 Views
  • 1 replies
  • 0 likes
  • 1227 Views
  • 1 replies
  • 0 likes

Env: prod