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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Solved!!Superuser Contribution Lyrics aren't time sync in the preview

PlanPremium CountryGermany DeviceSamsung A54 5gOperating SystemAndroid 14 One Ui 6.0 (updated) My Question or IssueSince i make the update the lyrics are time synced in the preview till it scrolls up two line and than it stops completely. To see the ...

Casual Listener

  Plan Premium  Country Germany  Device Samsung A54 5g Operating System Android 14 One Ui 6.0 (updated)   My Question or Issue Since i make the update the lyrics are ti...

Yordan

Moderator

1050 Views

3 replies

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Superuser Contribution Android widget not working on 3rd party launchers

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1 My Question or Issue The new 4*2 widget with album suggestions isn't showing any album art. Was ok up until yesterday.

Casual Listener

Plan Premium Country Ireland Device Samsung Galaxy A53 Operating System Android 5.1   My Question or Issue The new 4*2 widget with album suggestions isn't showing any album a...

t0yk4t

Regular

17913 Views

75 replies

10 likes

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Superuser Contribution Spotify app becomes very unresponsive when there's no internet

PlanPremiumCountryUSA DeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueOkay, so I've had a lot of instances where I'm out in nature or in mountain areas where there's not many cell towers anywhere for miles and I know this be...

Regular

Plan Premium Country USA   Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue Okay, so I've had a lot of instances where I'm out in nature or in moun...

fledpiles54

Regular

1081 Views

4 replies

0 likes

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Superuser Contribution Spotify crashes whenever I try to buy merch

I've tried multiple times but whenever I try to open a link to buy merch both the app and my browser crash. I tried to reinstall both of them but it still doesnt work, I even tried to use a different browser.

Visitor

I've tried multiple times but whenever I try to open a link to buy merch both the app and my browser crash. I tried to reinstall both of them but it still doesnt work, I even tried to use a different...

Vasil

Moderator

538 Views

1 replies

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Solved!! app suddenly crashes whenever using bluetooth

PlanPremiumCountryswedenDevicecat s60Operating Systemandroid 6.0.1 My Question or Issueas i said in the title, the app suddenly crashes whenever i'm using bluetooth and i'm scrolling in between different tracks and albums/playlists. it doesn't crash ...

Casual Listener

Plan Premium Country sweden Device cat s60 Operating System android 6.0.1   My Question or Issue as i said in the title, the app suddenly crashes whenever i'm using bluetooth and i'm s...

gubord

Regular

4068 Views

12 replies

5 likes

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Superuser Contribution Play queue disappears when casting

planPremium CountryUkDeviceAndroid Google pixel phone, Google nest speaker Operating SystemAndroid 14 My Question or IssueI prepared a play queue before connecting to a speaker. For a Bluetooth speaker I can connect and the queue stays in place. When...

Visitor

plan Premium  Country Uk Device Android Google pixel phone, Google nest speaker   Operating System Android 14   My Question or Issue I prepared a play queue before connectin...

Eni

Moderator

378 Views

1 replies

1 likes

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Superuser Contribution Music pauses at exactly 10 minute intervalls

PlanPremiumCountryNorway DeviceFairphone 3 with music stored on an SD-cardOperating SystemLatest stable version of e/os for my phone 1.16-s-20231017342507-stable-FP3I haven't seen anyone on the e/os forums with similar problems. My Question or IssueW...

Casual Listener

Plan Premium Country Norway   Device Fairphone 3 with music stored on an SD-card Operating System Latest stable version of e/os for my phone 1.16-s-20231017342507-stable-FP3 I have...

PausePlayPausePlay

Casual Listener

621 Views

4 replies

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Superuser Contribution Podcasts not playing

PlanPremiumCountryDenmark DeviceOnePlus 8TOperating SystemAndroid 13 My Question or IssueWhen trying to play a podcast, the player will just become unresponsive. The fast forwards are grayed out, and the video section ia black.From the Android widget...

Visitor

Plan Premium Country Denmark   Device OnePlus 8T Operating System Android 13   My Question or Issue When trying to play a podcast, the player will just become unresponsive. The f...

Lyubka

Moderator

365 Views

1 replies

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Superuser Contribution Movile app has not worked

PlanFree/Country SpainDevice(POCO X3)Operating System(Android) My Question or Issue For a month the application has not worked on my phone, it asks me to log in continuously. It does not recognize my password and my username, I get a message that say...

Newbie

Plan Free/ Country  Spain Device (POCO X3) Operating System (Android)   My Question or Issue For a month the application has not worked on my phone, it asks me to log in conti...

Lyubka

Moderator

323 Views

1 replies

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Solved!!Superuser Contribution Spotify crashing in Amazon Kids

I have a Spotify family account. My daughter is on my family account. She has a Fire HD 10 (11th Generation) with an Amazon Kids account. She has the Spotify app loaded in her Amazon Kids app.Everything was working fine, until a recent update that ad...

Casual Listener

I have a Spotify family account. My daughter is on my family account. She has a Fire HD 10 (11th Generation) with an Amazon Kids account. She has the Spotify app loaded in her Amazon Kids app. E...

HM121

Casual Listener

3777 Views

18 replies

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Superuser Contribution ANDROID V. IOS Playlist

PlanFreeCountryUSADeviceSamsung Galaxy S23 UltraOperating SystemAndroid 13 My Question or IssueI have noticed that the same playlists on my [Android] Spotify account has a different amount of songs/playlist time (usually less) than on my girlfriend's...

Newbie

Plan Free Country USA Device Samsung Galaxy S23 Ultra Operating System Android 13   My Question or Issue I have noticed that the same playlists on my [Android] Spotify account has a di...

MihailY

Moderator

404 Views

1 replies

0 likes

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Superuser Contribution Add Songs to Playlist Menu

PlanPremiumCountryUnited States of AmericaDeviceS22Operating SystemAndroid My Question or IssueIn the "Add songs to playlist" menu, there is a Recently Played tab, and I have always used queueing songs, and then adding from there to add songs to a pl...

Newbie

Plan Premium Country United States of America Device S22 Operating System Android   My Question or Issue In the "Add songs to playlist" menu, there is a Recently Played tab, and I have...

Yordan

Moderator

424 Views

1 replies

0 likes

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Wear OS downloads low sound quality [Solved]

[Editing the post because I found the solution] Might be useful to someone like me: 1. Open Spotify app on your Wear OS device2. Swipe left to switch to the library view3. Scroll all the way to the bottom4. Tap "Settings"5. Tap "Audio Quality"6. Scro...

Regular

[Editing the post because I found the solution]   Might be useful to someone like me:   1. Open Spotify app on your Wear OS device 2. Swipe left to switch to the library view 3. Scrol...

787 Views

0 replies

0 likes

Offline
Sound Quality
Wear OS
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Superuser Contribution Why is Spotify playing on and storing info on the wrong device?

When I ask Spotify to play on my Google Home, it plays on my husband's phone and stores the song and info in his account. When he does the same, it stores on my account, however, it will play on the Google speaker, but shows controls on my phone.

Visitor

When I ask Spotify to play on my Google Home, it plays on my husband's phone and stores the song and info in his account. When he does the same, it stores on my account, however, it will play on the ...

Eni

Moderator

427 Views

1 replies

0 likes

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Superuser Contribution Repeat option disabled

I am a premium user but repeat option is disabled in my android device, so can someone help me to get this is issue resolved

Visitor

I am a premium user but repeat option is disabled in my android device, so can someone help me to get this is issue resolved 

Yordan

Moderator

328 Views

1 replies

0 likes

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Superuser Contribution Opening the app to continue a paused podcast, it keeps changing to a previous album

My Question or Issue When I listen to a podcast and pause it, opening the app will show what I was listening to then auto switch to one of 3 previous comedy albums I listened to but didn't save

Newbie

My Question or Issue   When I listen to a podcast and pause it, opening the app will show what I was listening to then auto switch to one of 3 previous comedy albums I listened to but didn't s...

Elena

Moderator

409 Views

1 replies

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Superuser Contribution After each android update is released, Spotify logs out and won't log in again without reinstalling

PlanPremiumCountryUSDeviceSony XZ Premium, HTC U11Operating SystemAndroid 9 (Pie) My Question or IssueEvery single time an update for Spotify is pushed to Google Play, the next time I open Spotify it will have logged itself out and generates an error...

Casual Listener

Plan Premium Country US Device Sony XZ Premium, HTC U11 Operating System Android 9 (Pie)   My Question or Issue Every single time an update for Spotify is pushed to Google Play, the ne...

Joan

Moderator

652 Views

1 replies

1 likes

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Superuser Contribution Reversed playlist order on tv and google nest

When I open my playlist on the spotify app on my google nest or my samsung tv it always reverses the order of the playlist and start with the oldest song. I want to play the latest added song on that playlist first.I already sorted the playlist to ne...

Casual Listener

When I open my playlist on the spotify app on my google nest or my samsung tv it always reverses the order of the playlist and start with the oldest song. I want to play the latest added song on that...

Joan

Moderator

1677 Views

1 replies

0 likes

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Superuser Contribution My downloaded music is automatically getting played in spotify.

When i am out of network, i prefer playing the downloaded music in my mobile (not from spotify) but it automatically gets opened in spotify, and because there's no internet , i am unable to play music even when its downloaded . Its frustrating.

Casual Listener

When i am out of network, i prefer playing the downloaded music in my mobile (not from spotify) but it automatically gets opened in spotify, and because there's no internet , i am unable to play musi...

Joan

Moderator

1318 Views

1 replies

0 likes

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