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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

377539 Views

541 replies

34 likes

Account
Free
  • 377539 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7674 Views

0 replies

7 likes

  • 7674 Views
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  • 7 likes

Solved!!Superuser Contribution Can't open spotify

PlanPremiumCountryGermanyDeviceXiamoni Mi Note 10 LiteOperating SystemAndroid 10 My Question or IssueI can't open the Spotify App, it just shows the logo for a few seconds, then closes and gives me the error "Spotify keeps Stopping". I have tried pre...

Regular

  Plan Premium Country Germany Device Xiamoni Mi Note 10 Lite Operating System Android 10   My Question or Issue I can't open the Spotify App, it just shows the logo for a few se...

plexus

Regular

4389 Views

24 replies

0 likes

  • 4389 Views
  • 24 replies
  • 0 likes

Superuser Contribution Podcast automatically starts playing each time I get in the car

Before cancelling my Spotify account can someone please advise how I can stop these awful podcasts from automatically playing each time I get in mu car. Thanks

Casual Listener

Before cancelling my Spotify account can someone please advise how I can stop these awful podcasts from automatically playing each time I get in mu car. Thanks

Joan

Moderator

819 Views

5 replies

0 likes

  • 819 Views
  • 5 replies
  • 0 likes

Superuser Contribution My Google clock app doesn't show my playlist when I search for it

PlanFreeCountryindiaDeviceMotorola gen 3Operating SystemAndroid 6.0My Question or IssueI want to listen to a playlist I made in the app as my alarm sound. However it doesn't show up when I search for it. I reinstalled the app but it still isn't showi...

Casual Listener

Plan Free Country india Device Motorola gen 3 Operating System Android 6.0 My Question or Issue I want to listen to a playlist I made in the app as my alarm sound. However it doesn't show up...

Jude69

Casual Listener

6180 Views

23 replies

0 likes

Alarm clock app
Google Clock
  • 6180 Views
  • 23 replies
  • 0 likes

Superuser Contribution Search bar disappeared in playlists

PlanPremiumCountryNetherlands DeviceSamsung A53Operating SystemAndroid 13 One UI Version 5.1 + newest update of spotify app as of today 2/6/23 My Question or IssueSince a few weeks I'm not able to drag down my playlist to search within that playlist....

Casual Listener

  Plan Premium Country Netherlands   Device Samsung A53 Operating System Android 13 One UI Version 5.1 + newest update of spotify app as of today 2/6/23   My Question or Iss...

JST77

Casual Listener

2836 Views

7 replies

0 likes

No search bar
samsung android a53
  • 2836 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Android Auto to enable Spotify to start play from car app

When connecting Spotify via Android Auto, we have to press play on our mobile devices to initiate Spotify on the car. I think it would be safer and easier if, once connected via a data cable or wirelessly, we could all initiate operation via the car ...

Regular

When connecting Spotify via Android Auto, we have to press play on our mobile devices to initiate Spotify on the car. I think it would be safer and easier if, once connected via a data cable or wirel...

NicB69

Regular

13768 Views

8 replies

1 likes

  • 13768 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify crashing constantly on Android (plus two other issues)

PlanPremiumCountryGermanyDeviceBlackview N6000Operating SystemAndroid 13 My Question or Issue Spotify has been crashing *very* frequently on this phone ever since I bought it several months ago. I have tried deleting the app and reinstalling, clearin...

Regular

Plan Premium Country Germany Device Blackview N6000 Operating System Android 13   My Question or Issue   Spotify has been crashing *very* frequently on this phone ever since I bo...

Vasil

Moderator

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is my Spotify version up to date? 8.9.46.426

The help centre says that I should check my Spotify version which is as listed above. I am unable to update it to 8.9.24.633Third party websites are a no and I pay premium.

Visitor

The help centre says that I should check my Spotify version which is as listed above. I am unable to update it to 8.9.24.633 Third party websites are a no and I pay premium.

user-removed

Not applicable

1524 Views

6 replies

0 likes

  • 1524 Views
  • 6 replies
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Superuser Contribution Android: Spotify Alarm Silent w/Smart Shuffle On

When using a Spotify playlist as an alarm using Google Clock app, the alarm is silent if Smart Shuffle is turned on for that playlist. If Smart Shuffle is turned off, the alarm plays at the set alarm volume.

Newbie

When using a Spotify playlist as an alarm using Google Clock app, the alarm is silent if Smart Shuffle is turned on for that playlist. If Smart Shuffle is turned off, the alarm plays at the set alarm...

Maria

Moderator

1762 Views

9 replies

1 likes

  • 1762 Views
  • 9 replies
  • 1 likes

Superuser Contribution Sorting Bug

PlanPremiumCountryCADeviceSamsung Galaxy A50Operating SystemAndroid 11Spotify Version8.9.26.592 My Question or Issue- Sort by Option is not working on any category, playlist, album, artist- It's stuck on "Recents"- Possible to change temporary but on...

Roadie

  Plan Premium Country CA Device Samsung Galaxy A50 Operating System Android 11 Spotify Version 8.9.26.592   My Question or Issue - Sort by Option is not working on any categor...

Ian39

Roadie

3815 Views

11 replies

1 likes

  • 3815 Views
  • 11 replies
  • 1 likes

Superuser Contribution Why was gapless playback and cross-fading taken off the TV app?

In older versions of the TV app the songs automatically synced with your account settings and cross-fades each track seamlessly. Now, the option isn't even available. It is distracting breaks me from my flow state during work / workouts etc. There ca...

Casual Listener

In older versions of the TV app the songs automatically synced with your account settings and cross-fades each track seamlessly. Now, the option isn't even available. It is distracting breaks me from...

Susan_GP

Moderator

1261 Views

1 replies

0 likes

  • 1261 Views
  • 1 replies
  • 0 likes

Superuser Contribution high storage with no song or playlist downloads

Spotify is using 17gb of storage on my phone and I don't understand how when I've not got any songs saved at all?

Visitor

Spotify is using 17gb of storage on my phone and I don't understand how when I've not got any songs saved at all?

MihailY

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Não consigo mais acessar minha conta premium. O que devo fazer?

Tenho uma conta Premium. Sem querer eu saí da conta. Ao fazer o login, como o mesmo e-mail só não lembrava a senha, perdi todos as playlist, poucas e etc.. O que devo fazer para resgatar minha conta Premium e os dados?

Visitor

Tenho uma conta Premium. Sem querer eu saí da conta. Ao fazer o login, como o mesmo e-mail só não lembrava a senha, perdi todos as playlist, poucas e etc.. O que devo fazer para resgatar minha conta...

ribezaz

Spotify Star

484 Views

1 replies

1 likes

  • 484 Views
  • 1 replies
  • 1 likes

Interrupted Ads After Songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I pick a song on my daily mix on my mobile device on Spotify, there's ads that keep ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Wheneve...

724 Views

0 replies

0 likes

  • 724 Views
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Extremely laggy spotify premium experience on my galaxy s21 android phone, please help me

spotify premium has been very laggy on my android phone these last several months. I have a Samsung galaxy s21 and I've noticed my spotify app has become extremely laggy the more songs I download. I pay for spotify premium and currently have a bit ov...

Casual Listener

    spotify premium has been very laggy on my android phone these last several months.   I have a Samsung galaxy s21 and I've noticed my spotify app has become extremely laggy the ...

ribezaz

Spotify Star

3893 Views

3 replies

1 likes

  • 3893 Views
  • 3 replies
  • 1 likes

Superuser Contribution Download my music Wear OS

Hello,i just got my Samsung Galaxy Watch 4 and installed the Spotify App to download music to the watch.The Problem is, I can't see my Playlists or Albums in the watch App.There are just things like 'Heavy Rotations', 'Shows' and other suggestions fr...

Regular

Hello, i just got my Samsung Galaxy Watch 4 and installed the Spotify App to download music to the watch. The Problem is, I can't see my Playlists or Albums in the watch App. There are just things...

Joaxon88

Casual Listener

4782 Views

23 replies

3 likes

download music
Wear OS
  • 4782 Views
  • 23 replies
  • 3 likes

Superuser Contribution Normalise volume

PlanPremiumCountryU.K DeviceGalaxy S24+ Operating SystemAndroid 14 My Question or IssueHi all , Normalise volume works well but my question is , does it degrade the quality of the music in hearing ??? Thanks

Music Fan

Plan Premium Country U.K   Device Galaxy S24+   Operating System Android 14   My Question or Issue Hi all , Normalise volume works well but my question is , does it degrade...

Ivelina

Moderator

1297 Views

1 replies

0 likes

  • 1297 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files turned unplayable shortly after downloading

PlanPremiumCountryThe NetherlandsDevicea52Operating SystemAndroid 13 My Question or IssueI used to have a view local file songs added on my pc and synced with my phone with no problems untill I added about 40 more yesterday and all local files on my ...

Casual Listener

Plan Premium Country The Netherlands Device a52 Operating System Android 13   My Question or Issue I used to have a view local file songs added on my pc and synced with my phone with n...

preyexe

Casual Listener

825 Views

6 replies

0 likes

  • 825 Views
  • 6 replies
  • 0 likes

Superuser Contribution Local files transferred from PC now unplayable (older ones still working?!)

Plan: PremiumCountry: UKDevice: Samsung S21 (syncing with Windows 10 PC)Operating System: Android 11 (syncing to Windows 10 PC) My Question or Issue:After syncing/downloading local tracks (from a desktop PC to phone via WiFi) to either a playlist or ...

Music Fan

Plan: Premium Country: UK Device: Samsung S21 (syncing with Windows 10 PC) Operating System: Android 11 (syncing to Windows 10 PC)    My Question or Issue: After syncin...

preyexe

Casual Listener

2297 Views

15 replies

4 likes

  • 2297 Views
  • 15 replies
  • 4 likes

Superuser Contribution Lost all my downloads after an app crash

So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this?My phone is Samsung Galaxy S8 and the version is Android 9.0.

Roadie

So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this? My phone is Samsung Galaxy S8 and the version is ...

Susan_GP

Moderator

806 Views

3 replies

1 likes

  • 806 Views
  • 3 replies
  • 1 likes

Superuser Contribution Android notification text colour is same colour as background

The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture.My device is a Xiaomi Mi 11 Lite

Casual Listener

The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture. My device is a Xiaomi Mi 11 Lite

MihailY

Moderator

864 Views

4 replies

0 likes

  • 864 Views
  • 4 replies
  • 0 likes