Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35973 Views
64 replies
25 likes

35973 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874105 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874105 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

Solved!!Superuser Contribution Cant clear queue on android app and no add to up next feature

Am I an idiot? Because I feel like one! If I go to an album or playlist and start playing it then it plays the song i select or first song but everything else goes to the back of the queue. Evem on shuffle. Doesnt seem to be any way yo clear the queu...

pscheper
Casual Listener
Am I an idiot? Because I feel like one! If I go to an album or playlist and start playing it then it plays the song i select or first song but everything else goes to the back of the queue. Evem on s...
2017-04-01 5:23:37 PM
2023-09-17 10:02:07 PM
thebeardedscot
Visitor
5267 Views
9 replies
2 likes

5267 Views
9 replies
2 likes

Superuser Contribution android app no option to create new playlist when trying to add to a folder

If I find an album I want to listen to later I always used to click on add to playlist, navigate to a folder and press new playlist. Now when I click on add playlist I initially have the option for new playlist, but when I go into any folder it disap...

ihateusernames
Casual Listener
If I find an album I want to listen to later I always used to click on add to playlist, navigate to a folder and press new playlist. Now when I click on add playlist I initially have the option for n...
2023-07-26 8:35:27 AM
2023-09-17 3:08:37 PM
Joan
Moderator
475 Views
7 replies
1 likes

475 Views
7 replies
1 likes

Superuser Contribution Liked songs showing about 20 instead of 395 on mobile app

PlanFree/PremiumCountry DeviceGalaxy Note 20Operating SystemAndroid My Question or IssueYesterday all of a sudden I was only able to see 20 from the 395 liked songs that I have on the mobile app. I have cleared cache, I have made sure that there are ...

Ryesenia
Newbie
Plan Free/Premium Country Device Galaxy Note 20 Operating System Android My Question or Issue Yesterday all of a sudden I was only able to see 20 from the 395 liked songs that...
2023-09-16 12:55:38 PM
2023-09-17 2:00:50 PM
Alex
Spotify Legend
145 Views
1 replies
0 likes

145 Views
1 replies
0 likes

Superuser Contribution Pop up when song added to playlist missing?

Lately i have been having an issue with my spotif app.There used to be a pop up when you add a sont to a playlist that says "Song has been added" and i am not sure right now but i think that pop-up even had an "undo" button. That particular pop up is...

nick_2k
Casual Listener
Lately i have been having an issue with my spotif app. There used to be a pop up when you add a sont to a playlist that says "Song has been added" and i am not sure right now but i think that pop-up...
2023-03-07 8:50:12 AM
2023-09-16 3:22:18 PM
Kiril
Moderator
433 Views
5 replies
0 likes

433 Views
5 replies
0 likes

Superuser Contribution bug following

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIn my account, there is a following bug, even though I didn't follow that many in number. For...

saturwaye
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue In my a...
2023-09-14 9:36:00 AM
2023-09-16 8:22:41 AM
Dian
Spotify Legend
142 Views
1 replies
0 likes

142 Views
1 replies
0 likes

Volume jumps to max randomly

PlanStudent PremiumCountryGermanyDeviceXiaomi Mi 10T ProOperating SystemAndroid/MIUI 14.0.1 My Question or IssueEver since 07.09.23 (1 week before posting this), my Spotify has loved to randomly jump to max volume every 5-10 songs. This happens whene...

Relvioli
Newbie
Plan Student Premium Country Germany Device Xiaomi Mi 10T Pro Operating System Android/MIUI 14.0.1 My Question or Issue Ever since 07.09.23 (1 week before posting this), my Spotify h...
2023-09-15 12:59:58 AM
246 Views
0 replies
1 likes

246 Views
0 replies
1 likes

I need help

PlanPremiumCountryArgentinaDevice(Samsung Galaxy S20 FE 5G)Operating System(Android One) My Question or IssueMy question is, I have Spotify premium and when I try to put a playlist on shuffle it tells me that I discovered a premium function and it wo...

Nacho07
Visitor
Plan Premium Country Argentina Device (Samsung Galaxy S20 FE 5G) Operating System (Android One) My Question or Issue My question is, I have Spotify premium and when I try to put a pl...
2023-09-14 11:26:55 PM
2023-09-14 11:40:53 PM
mauve_minnow
Roadie
185 Views
1 replies
1 likes

185 Views
1 replies
1 likes

Superuser Contribution "Could not load lyrics for this song. Try again Later "->Problem only in android or apple TV boxes

PlanPremiumPortugal Since last week Im having the message: "Could not load lyrics for this song. Try again Later" for songs of specific artists. This problem only happen when using spotify on TV . I tested spotify app in several devices:nvidea shield...

ralexf
Casual Listener
Plan Premium Portugal Since last week Im having the message: "Could not load lyrics for this song. Try again Later" for songs of specific artists. This problem only happen when using ...
2023-08-20 2:43:38 AM
2023-09-14 8:19:37 PM
AlejaR
Moderator
4794 Views
7 replies
0 likes

4794 Views
7 replies
0 likes

Spotify search only showing podcasts and weird results

Since this morning, the spotify search is only showing podcasts and random profiles. See attachments.Already tried logging out and in and clearing cache I'm on Android 13 and spotify premium

Justin277
Casual Listener
Since this morning, the spotify search is only showing podcasts and random profiles. See attachments. Already tried logging out and in and clearing cache I'm on Android 13 and spotify premium
2023-09-14 2:15:09 PM
2023-09-14 3:13:41 PM
Justin277
Casual Listener
190 Views
2 replies
0 likes

190 Views
2 replies
0 likes

Superuser Contribution Spotify stops while playing on the background

PlanPremiumCountryLatvia DeviceOnePlus 5Operating System Android 8.1 My Question or IssueSpotify stops playing music while playing on the background each 20 minutes approximately. I need to take my phone, unlock it, open Spotify and press play, then ...

Runaways
Regular
Plan Premium Country Latvia Device OnePlus 5 Operating System Android 8.1 My Question or Issue Spotify stops playing music while playing on the background eac...
2018-09-07 9:07:01 AM
2023-09-14 9:49:15 AM
MihailY
Moderator
1824 Views
2 replies
11 likes
Android
Android 8
Battery performance
Oneplus
stops playing music

1824 Views
2 replies
11 likes

Song in queue

I have spotify free app and I am unable to add song in queue

Pranjal7
Newbie
I have spotify free app and I am unable to add song in queue
2023-09-13 8:05:57 PM
117 Views
0 replies
0 likes

117 Views
0 replies
0 likes

album covers, profile pictures etc won't show

when I open Spotify, barely any album covers or artist profile pictures are visible for me. I have tried uninstalling and reinstalling, it made the issue worse. I connected my phone to my TV in hopes it would help but it hasn't, nothing shows. my lis...

New user
Visitor
when I open Spotify, barely any album covers or artist profile pictures are visible for me. I have tried uninstalling and reinstalling, it made the issue worse. I connected my phone to my TV in hopes...
2023-09-13 1:32:37 PM
2023-09-13 2:10:24 PM
zargaripour
Newbie
375 Views
4 replies
6 likes

375 Views
4 replies
6 likes

Solved!!Superuser Contribution Android car refuses title selection saying it's reserved for premium users... I am a premium user

PlanPremiumCountryBeDeviceGalaxy m21Operating SystemAndroid My Question or IssueIt's all in the title

chris259
Regular
Plan Premium Country Be Device Galaxy m21 Operating System Android My Question or Issue It's all in the title
2023-08-23 3:12:03 PM
2023-09-13 9:09:08 AM
chris259
Regular
368 Views
8 replies
0 likes

368 Views
8 replies
0 likes

Superuser Contribution Slidebar is not working

Slide bar is not working i cant able to forward or backword the songPlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

sidharthan2263
Visitor
Slide bar is not working i cant able to forward or backword the song Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Andr...
2023-09-11 7:59:10 PM
2023-09-12 10:10:25 PM
Eni
Moderator
160 Views
1 replies
0 likes

160 Views
1 replies
0 likes

Superuser Contribution Downloads buffering in offline mode - podcasts

Hi. Usually, I download episodes of my favourite podcasts and music to listen to in offline mode. Sometimes the reception is very bad in my area, hence downloaded content is my prefered way of listening. However, recently I have had a problem with my...

dinvenanders
Visitor
Hi. Usually, I download episodes of my favourite podcasts and music to listen to in offline mode. Sometimes the reception is very bad in my area, hence downloaded content is my prefered way ...
2020-07-29 2:58:12 PM
2023-09-12 6:00:11 PM
AlejaR
Moderator
2673 Views
8 replies
2 likes
Buffering
downloaded
downloads
offline mode

2673 Views
8 replies
2 likes

Auto-switch to offline mode - wifi only or mobile connection also?

Using Spotify Premium on a Samsung Galaxy. I have playlists downloaded to my phone. If I play those playlists when I'm not connected to wifi, does it automatically play them in offline mode? Or does it start using my phone's dataplan unless I manuall...

jw13
Newbie
Using Spotify Premium on a Samsung Galaxy. I have playlists downloaded to my phone. If I play those playlists when I'm not connected to wifi, does it automatically play them in offline...
2016-01-14 8:13:43 PM
2023-09-12 4:34:07 PM
meredithwagler
Newbie
2690 Views
4 replies
1 likes

2690 Views
4 replies
1 likes

Solved!!Superuser Contribution Custom Playlist Cover Image not working anymore

Hi, Recently, I can no longer upload my own cover images for playlists. Pictures in .PNG format are now always rejected - this used to work without problems. If I try it with a .JPG, I get an error on the smartphone app when saving: "New image could ...

epicvision
Regular
Hi, Recently, I can no longer upload my own cover images for playlists. Pictures in .PNG format are now always rejected - this used to work without problems. If I try it with a .JPG, I get an error...
2023-04-11 3:44:20 PM
2023-09-12 3:28:00 PM
Deherben
Regular
844 Views
6 replies
0 likes

844 Views
6 replies
0 likes

Superuser Contribution I am military and deploying soon. No internet for months

I am deploying for a few months and cant connect to the internet the whole time I am gone. Is there anything I can do about the 30 day offline auto delete?

Joeyblue2
Visitor
I am deploying for a few months and cant connect to the internet the whole time I am gone. Is there anything I can do about the 30 day offline auto delete?
2020-03-31 1:08:43 AM
2023-09-11 10:23:31 PM
Mflore2g
Visitor
979 Views
2 replies
0 likes

979 Views
2 replies
0 likes

Superuser Contribution Cannot login into account after cleaing storage

PlanFreeCountryIndiaDeviceMoto e32Operating SystemAndroid 12 My Question or IssueActually by mistake i clicked on the clear cache option and the clear storage option and from that day i cannot login to the spotify client but other devices work fine w...

HYDRAWOLFY
Casual Listener
Plan Free Country India Device Moto e32 Operating System Android 12 My Question or Issue Actually by mistake i clicked on the clear cache option and the clear storage option ...
2023-09-03 2:18:14 PM
2023-09-11 10:27:41 AM
Lyubka
Moderator
301 Views
5 replies
0 likes

301 Views
5 replies
0 likes

Superuser Contribution Features disappeared after switch from Premium to Premium Duo

PlanPremium Duo (switched from Premium)Country - US DeviceSamsung Galaxy 22 Ultra My Question or IssueA few months ago I switched from Premium (primarily using my Android app, and with a long list of connected devices in our home) to Premium Duo, add...

Yve872
Casual Listener
Plan Premium Duo (switched from Premium) Country - US Device Samsung Galaxy 22 Ultra My Question or Issue A few months ago I switched from Premium (primarily using my Android ap...
2023-08-16 2:16:50 AM
2023-09-11 9:53:40 AM
Joan
Moderator
243 Views
3 replies
0 likes

243 Views
3 replies
0 likes

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