Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
122193 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
245784 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
607495 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
504205 Views
581 replies
42 likes
Que tal tengo un problema que realmente me esta frustrando es el siguiente, al tener spotify en reproducción tengo el voluntario
Que tal tengo un problema que realmente me esta frustrando es el siguiente, al tener spotify en reproducción tengo el voluntario
Moderator
348 Views
1 replies
0 likes
Listening podcast with locked screen I can only pause, I can not skip....why? Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al episodio successivo né skippare di 15 secondi.... Come mai? Plan...
Listening podcast with locked screen I can only pause, I can not skip....why? Dal menù a tendina o con lo schermo bloccato posso solo mettere in pausa i podcast, non posso ne passare al epis...
Moderator
2076 Views
9 replies
2 likes
Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my phone. I do see the usecase for that, but in my case...
Hi, I am using the spotify app on an Android to play music on Sonos speakers. That works well until I get into the car (or change the Android user). In these cases the music continues to play on my p...
Moderator
622 Views
1 replies
0 likes
I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this really really sucksPlanFree/PremiumCountry Device(...
I am in on premium individual plan. I download all songs from all my playlists. Occasionally when I add songs all my downloads disappear and I have to redownload. I have limited data on my phone this...
Moderator
575 Views
1 replies
0 likes
PlanPremiumDeviceGoogle Pixel 6aOperating SystemAndroid 14My Question or IssueWhen I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my phone turns off. It plays for a few seconds and usually just comple...
Plan Premium Device Google Pixel 6a Operating System Android 14 My Question or Issue When I listen to Spotify with just my phone's speakers, the music will randomly pause or lag out when my ph...
Visitor
3088 Views
6 replies
0 likes
Internet not the issue
Internet not the issue
Moderator
531 Views
1 replies
0 likes
PlanPremiumCountryUK / CzechiaDeviceSamsung A32 and ChromebookOperating SystemMost recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit) My Question or IssueEver since coming to Czechia, Spotify is becoming slower. When I click pause on...
Plan Premium Country UK / Czechia Device Samsung A32 and Chromebook Operating System Most recent Android OS / Version 129.0.6668.99 (Official Build) (64-bit) My Question or Issue...
Casual Listener
1183 Views
2 replies
0 likes
I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (and keep doing this with all the podcasts) so it se...
I have a paid subscription (still) and im not able to block cerain podcasts from my feed. It gets even better im getting this podcast (better offline) continuesly in my feed. I already downvoted it (...
Casual Listener
1242 Views
4 replies
2 likes
There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessing my account. It's annoying but I worry even more a...
There are playlist and songs I haven't played. Sometimes my music is stopped and other music begins. There were some other devices that were on my account which I deleted, but they are still accessin...
Visitor
1074 Views
3 replies
0 likes
PlanPremiumCountryNetherlandsDevicePixel 8 ProOperating SystemAndroid 14Spotify Version8.9.2.169 My Question or IssueSince 2 weeks I can't open Spotify anymore, it will pop open and show a black screen then just minimise. I'm logged in via Facebook, ...
Plan Premium Country Netherlands Device Pixel 8 Pro Operating System Android 14 Spotify Version 8.9.2.169 My Question or Issue Since 2 weeks I can't open Spotify anymore, it will p...
Not applicable
38890 Views
7 replies
0 likes
When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though.Anyway, my issue is when Spotify fades in at the beginning of a tr...
When you pause/restart a track the volume fades out then back in again. I don't particularly like this, but I can understand why it's a feature. It would be nice to turn it off though. Anyway, my ...
Regular
1550 Views
1 replies
5 likes
Anybody know how to change the audio quality as it always shows data saver is turned on but its actually off ?
Anybody know how to change the audio quality as it always shows data saver is turned on but its actually off ?
Visitor
14017 Views
58 replies
3 likes
PlanPremiumDeviceSamsung S20 FE 5GOperating SystemWindows 10My Question or IssueWhile driving in my car listening to Spotify, connected to car stereo device through blutooth, at some random point it switches to wanting to play on my desktop pc at hom...
Plan Premium Device Samsung S20 FE 5G Operating System Windows 10 My Question or Issue While driving in my car listening to Spotify, connected to car stereo device through blutooth, at some ra...
Moderator
1719 Views
4 replies
2 likes
the device in question is a Google home mini several states away at my childhood home, whenever my family plays music on that speaker it connects to my Spotify account and plays their music choice from my phone. is there a way to disconnect my accoun...
the device in question is a Google home mini several states away at my childhood home, whenever my family plays music on that speaker it connects to my Spotify account and plays their music choice fr...
Spotify Star
605 Views
1 replies
0 likes
I never had Spotify and I keep getting charged for it every month
I never had Spotify and I keep getting charged for it every month
Spotify Star
523 Views
1 replies
0 likes
PlanPremiumCountryChile Device(PC, Samsung)Operating System(Win 11, S23) My Question or Issue (Sorry, english isn't my native language, I will try to explain myself better I can) I open spotify using facebook years ago.Then I acquired a premium plan....
Plan Premium Country Chile Device (PC, Samsung) Operating System (Win 11, S23) My Question or Issue (Sorry, english isn't my native language, I will try to ex...
Casual Listener
784 Views
2 replies
0 likes
PlanPremiumCountryIndonesiaDeviceXiaomi Redmi Note 5Operating SystemAndroid 8.1.0 My Question or Issue I just updated my spotify app and got the 'share to instagram story' option. I tried and it works. But when I tried for the second time (the next d...
Plan Premium Country Indonesia Device Xiaomi Redmi Note 5 Operating System Android 8.1.0 My Question or Issue I just updated my spotify app and got the 'share to instagram stor...
Casual Listener
13361 Views
25 replies
1 likes
PlanPremium CountryFrance DeviceAny Android device Operating SystemAndroid My Question or IssueThis has been an issue for years and nothing has been done to fix it. I have had multiple devices in the meantime and have tried any troubleshooting and no...
Plan Premium Country France Device Any Android device Operating System Android My Question or Issue This has been an issue for years and nothing has been done...
553 Views
0 replies
0 likes
PlanPremiumCountryNetherlands DeviceGoogle Pixel 6 ProOperating SystemAndroid 14App Version8.8.92.700 My Question or IssueSince there is no specific place for feedback/issues about Assistant/Google Casting integration I will put it here: Since a whil...
Plan Premium Country Netherlands Device Google Pixel 6 Pro Operating System Android 14 App Version 8.8.92.700 My Question or Issue Since there is no specific place for feed...
Newbie
12946 Views
21 replies
2 likes
PlanFamily Premium (not the account manager)CountryUSADeviceSamsung A54Operating SystemAndroid 14BrowserChrome 129.0.6668.100 My Question or IssueI'm trying to buy an audiobook but it keeps showing an error: "Playback disabledSpotify won't work if yo...
Plan Family Premium (not the account manager) Country USA Device Samsung A54 Operating System Android 14 Browser Chrome 129.0.6668.100 My Question or Issue I'm trying to buy an aud...
1087 Views
0 replies
0 likes
