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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 843071 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 843071 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14386 Views
  • 1 replies
  • 0 likes
  • 14386 Views
  • 1 replies
  • 0 likes

Music bar still old

Hi! I am on Premium Family, and I'm the only one getting the old music bar... And yes, I have checked for updates and it's on the latest version. Can someone help me get the new version? Thanks!

  • Newbie
  • Hi! I am on Premium Family, and I'm the only one getting the old music bar... And yes, I have checked for updates and it's on the latest version. Can someone help me get the new version? Thanks!
  • dinomight
  • Spotify Star
  • 146 Views
  • 1 replies
  • 0 likes
  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist list in offline disappears.

PlanFree/PremiumCountryRussiaDeviceSamsung Galaxy A5 2017Android 8The tab with the artists I am subscribed to turns out to be empty if the application was closed, unused for some time, then launched without access to the network or in offline mode. R...

  • Music Fan
  • Plan Free/Premium Country Russia Device Samsung Galaxy A5 2017 Android 8 The tab with the artists I am subscribed to turns out to be empty if the application was closed, unused for some time, ...
  • hector373
  • Regular
  • 617 Views
  • 19 replies
  • 1 likes
  • 617 Views
  • 19 replies
  • 1 likes

Superuser Contribution No history in "recently played" on Android Automotive

PlanPremiumCountryGermanyDevicePolestar 2Operating SystemAndroid Automotive AAOS 10 (not Android Auto) My Question or IssueI can see all my history in "recently played" on my smartphone. I can even see all songs I played in the car with the Spotify a...

  • Casual Listener
  • Plan Premium Country Germany Device Polestar 2 Operating System Android Automotive AAOS 10 (not Android Auto)   My Question or Issue I can see all my history in "recently played" on my...
  • Eni
  • Moderator
  • 288 Views
  • 7 replies
  • 0 likes
  • 288 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Cannot open any songs in my account

PlanPremiumCountryTurkeyDeviceSamsung Galaxy J7 CoreOperating SystemAndroid 9 My Question or IssueWhen i download the Spotify Mobile app, everythings seems normal but when i click to any kind of playlist it's just gets stuck in the loading screen. I ...

  • Regular
  • Plan Premium Country Turkey Device Samsung Galaxy J7 Core Operating System Android 9   My Question or Issue When i download the Spotify Mobile app, everythings seems normal but when i ...
  • Jeremy
  • Moderator
  • 265 Views
  • 12 replies
  • 0 likes
  • 265 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics are incorrectly matched [Bug]

PlanPremiumCountryUnited StatesDeviceOnePlus 9 ProOperating SystemAndroid versión 11 My Question or IssueWhen I was listening to music earlier, I found that my lyrics for "Diamonds" by POESY was actually showing the lyrics to "Diamonds" by Rihanna. T...

  • Newbie
  • Plan Premium Country United States Device OnePlus 9 Pro Operating System Android versión 11   My Question or Issue When I was listening to music earlier, I found that my lyrics for "Di...
  • Jeremy
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • 133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ads

PlanFreeCountryUnited StatesDeviceSamsung Galaxy 10eOperating System Android Oreo My Question or IssueI'll get an ad with the 30 minutes free tag, but after the ad it will play a second one without the tag and I won't get any time at all without ads.

  • Casual Listener
  • Plan Free Country United States Device Samsung Galaxy 10e Operating System  Android Oreo   My Question or Issue I'll get an ad with the 30 minutes free tag, but after the ad ...
  • Jeremy
  • Moderator
  • 116 Views
  • 1 replies
  • 0 likes
  • 116 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth does not work

PlanPremiumCountryUKDeviceSamsung Galaxy A12Operating SystemAndroid My Question or IssueBluetooth. Spotify states on the app that it's playing through my Bluetooth device. Is it? NO! I've tried:-Restarting my phone-Disconnecting all other devices-Loo...

  • Newbie
  • Plan Premium Country UK Device Samsung Galaxy A12 Operating System Android   My Question or Issue Bluetooth. Spotify states on the app that it's playing through my Bluetooth device. Is...
  • MafeG
  • Spotify Legend
  • 113 Views
  • 1 replies
  • 0 likes
  • 113 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please make it possible to remove widget on Android 11

Please make it an option to remove widget from screen. Even if you go to widgets and switch it off, or turn off all notifications from Spotify, it's still there. Many people have complained about this, please do something about it.

  • Visitor
  • Please make it an option to remove widget from screen. Even if you go to widgets and switch it off, or turn off all notifications from Spotify, it's still there. Many people have complained about thi...
  • CarlosE
  • Moderator
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Shuffle follows similar "paths", repeats songs.

PremiumUKDeviceOnePlus 7 Pro, Google Home Mini, BT speaker. My Question or IssueI have a playlist with 2,500+ songs, but recently I've found the shuffle function is far from random. Most songs haven't once come up in around a month of regular (3-4h a...

  • Newbie
  • Premium UK Device OnePlus 7 Pro, Google Home Mini, BT speaker.   My Question or Issue I have a playlist with 2,500+ songs, but recently I've found the shuffle function is far from random. ...
  • wohfab
  • Casual Listener
  • 236 Views
  • 1 replies
  • 1 likes
  • 236 Views
  • 1 replies
  • 1 likes

Superuser Contribution No internet connection yet my songs download just fine

Spotify will show a no internet connection message while I'm connected to my working wifi. I can't find new playlists or search for new songs. When I re downloaded the app, I could only sign in using data, or else I'd be stuck on the logo screen. Onc...

  • Casual Listener
  • Spotify will show a no internet connection message while I'm connected to my working wifi. I can't find new playlists or search for new songs. When I re downloaded the app, I could only sign in using...
  • Jeremy
  • Moderator
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution I can't receive recent UI update yet.

PlanPremiumCountryJapanDeviceHUAWEI Mate 20 ProOperating SystemAndroid 10 / EMUI 11 My Question or IssueI already tried: log in & out, device restart, deleting cache, and reinstall. Since I really like looks of new mini player, so I want to apply the...

  • Casual Listener
  • Plan Premium Country Japan Device HUAWEI Mate 20 Pro Operating System Android 10 / EMUI 11   My Question or Issue I already tried: log in & out, device restart, deleting cache,&nbs...
  • Jeremy
  • Moderator
  • 471 Views
  • 5 replies
  • 0 likes
  • 471 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify connect not finding that one speaker.

PlanPremiumCountryNetherlandDeviceRedmi note 8tOperating SystemAndroid 11 My Question or IssueHello, my Spotify doesn't want to find a specific device in Spotify connect. I just checked and my colleague can find the speaker without any issue. Connect...

  • Roadie
  • Plan Premium Country Netherland Device Redmi note 8t Operating System Android 11     My Question or Issue Hello, my Spotify doesn't want to find a specific device in Spotify conn...
  • Jeremy
  • Moderator
  • 213 Views
  • 3 replies
  • 0 likes
  • 213 Views
  • 3 replies
  • 0 likes

Superuser Contribution Track info update stops

Premium Duo DeviceOneplus 3T A3003Operating System(Android 9 - Oxygen OS 9.0.6) When I use the spotify client in the car with bluetooth connection to the car radio, the track info update on the car display stops when I press the track change buttons....

  • Casual Listener
  • Premium Duo   Device Oneplus 3T A3003 Operating System (Android 9 - Oxygen OS 9.0.6)   When I use the spotify client in the car with bluetooth connection to the car radio, the track ...
  • ivanortiz20211125
  • Newbie
  • 745 Views
  • 5 replies
  • 2 likes
  • Car Bluetooth
    track information
  • 745 Views
  • 5 replies
  • 2 likes

Superuser Contribution Spotify LAG when open in background

PlanPremiumCountryItalyDeviceGoogle Pixel 3aOperating SystemAndroid 11 My Question or IssueEvery time I listen to spotify and eventually my phone screen goes off with the app running in the background, the music starts lagging or even stops. Then, as...

  • Visitor
  • Plan Premium Country Italy Device Google Pixel 3a Operating System Android 11   My Question or Issue Every time I listen to spotify and eventually my phone screen goes off with the app...
  • Pushevolvester
  • Music Fan
  • 5328 Views
  • 9 replies
  • 6 likes
  • 5328 Views
  • 9 replies
  • 6 likes

Superuser Contribution Spotify is trying to play notification is not going away

PlanFreeDeviceXiaomi Note 9Operating SystemAndroidMy Question or IssueHello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is trying to play. This notification is not going away. I tried clean ...

  • Newbie
  • Plan Free Device Xiaomi Note 9 Operating System Android My Question or Issue Hello, recently with the latest update, my Spotify went crazy and sending a notification to me about the song is tr...
  • MafeG
  • Spotify Legend
  • 3405 Views
  • 9 replies
  • 0 likes
  • 3405 Views
  • 9 replies
  • 0 likes

Superuser Contribution New music/podcast notification bell gone?

PlanPremiumCountryAustraliaDeviceSamsung Galaxy 9+Operating SystemAndroid My Question or IssueI was so impressed that there was finally a notification bell for new music/podcasts located within the app. Located just to the left of the recently played...

  • Newbie
  • Plan Premium Country Australia Device Samsung Galaxy 9+ Operating System Android   My Question or Issue I was so impressed that there was finally a notification bell for new music/podc...
  • CarlosE
  • Moderator
  • 131 Views
  • 1 replies
  • 1 likes
  • 131 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Sort By Recently Added feature is missing.

PlanPremiumCountryEstonia DeviceRedmi Note 7Operating SystemAndroid 10 My Question or IssueSort By Recently Added feature is missing for months already and seems like you are not interested in helping your premium users. This is my second forum post....

  • Casual Listener
  •   Plan Premium Country Estonia   Device Redmi Note 7 Operating System Android 10   My Question or Issue Sort By Recently Added feature is missing for months already and see...
  • Mihail
  • Spotify Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Display stops on second song in car

PlanPremium DeviceHuawei nova 3iOperating SystemAndroid 9My car is hyundai elantra 2020My Question or IssueI need help... After hearing first song display change in my car in dashboard Bluetooth connection fine but after that it stops working i can s...

  • Casual Listener
  • Plan Premium   Device Huawei nova 3i Operating System Android 9 My car is hyundai elantra 2020 My Question or Issue I need help... After hearing first song display change in my car in d...
  • Basscat
  • Casual Listener
  • 170 Views
  • 2 replies
  • 1 likes
  • 170 Views
  • 2 replies
  • 1 likes

Superuser Contribution Auto start app in car and play music

PlanPremiumCountryHungaryDeviceRockchip PX6 (SYGAV Android 9.0 for Mitsubishi Lancer/EVO)Operating SystemAndroid 9.0My Question or IssueHey everyone,So about a year ago I bought a the above Android Car Radio. I started to use Spotify on it right away...

  • Regular
  • Plan Premium Country Hungary Device Rockchip PX6 (SYGAV Android 9.0 for Mitsubishi Lancer/EVO) Operating System Android 9.0 My Question or Issue Hey everyone, So about a year ago I bought a...
  • Spyke91
  • Regular
  • 2844 Views
  • 8 replies
  • 0 likes
  • Autolaunch
    Autostart
    px6
    rockchip
    Sygav
  • 2844 Views
  • 8 replies
  • 0 likes

Solved!! Autoplay won't switch off on 'other devices'

 PlanPremiumCountryUKDeviceSamsung Galaxy S10 with Echo Dot and/or Sonos speakers Operating SystemAndroid My Question or IssueAutoplay is 'off' (see image). When I play an album with Listen on This Phone, music stops at the end of the album. All good...

Screenshot_20211123-223706_Spotify.jpg
  • Music Fan
  •   Plan Premium Country UK Device Samsung Galaxy S10 with Echo Dot and/or Sonos speakers   Operating System Android   My Question or Issue Autoplay is 'off' (see image).   ...
  • TreyAnastasio
  • Spotify Star
  • 614 Views
  • 3 replies
  • 1 likes
  • 614 Views
  • 3 replies
  • 1 likes