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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375647 Views

541 replies

34 likes

Account
Free
  • 375647 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7535 Views

0 replies

7 likes

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Superuser Contribution What happens when I paid for a different plan and the plan is not showing

I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why was this the case ?

Visitor

I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why w...

Susan_GP

Moderator

625 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify sounds like scratched CD over Bluetooth

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid Pi (9)EarbudsTaotronics Pallas models (one old and one new), Taotronics Sappho modelVersion of Spotify8.5.36.747, Play Store says it is up to date My Question or IssueSince ...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 9 Operating System Android Pi (9) Earbuds Taotronics Pallas models (one old and one new), Taotronics Sappho model Version of Spotify...

Maria

Moderator

5897 Views

12 replies

3 likes

  • 5897 Views
  • 12 replies
  • 3 likes

Spotify is currently set to offline. How do I switch it to online?

There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.

Visitor

There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.

osornios

Spotify Star

1248 Views

1 replies

0 likes

  • 1248 Views
  • 1 replies
  • 0 likes

Why does Spotify detect screenshots?

PlanPremiumCountry DevicePixel 7aOperating SystemAndroid 14 My Question or IssueWhy does Spotify detect I took a screenshot? How can I disable this? Thanks

Regular

Plan Premium Country   Device Pixel 7a Operating System Android 14   My Question or Issue Why does Spotify detect I took a screenshot? How can I disable this? Thanks

ribezaz

Spotify Star

4393 Views

1 replies

1 likes

  • 4393 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do I view all the songs by One artist

When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how to search for an artist and show just the songs.

Newbie

When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how t...

Vixf90

Newbie

9575 Views

2 replies

4 likes

  • 9575 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Spotify loads twice

PlanPremiumCountryCanadaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueSteps to reproduce:1.Close spotify (do not leave running in background)2. Open spotify Actual result:Spotify loads twiceExpected result:Spotify loads once

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12   My Question or Issue Steps to reproduce: 1.Close spotify (do not leave running in background) 2. Open sp...

Bob330

Gig Goer

1501 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Some downloaded songs got deleted then immediately re-downloaded

I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downloaded previously. Then I opened one of my downloade...

Visitor

I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downl...

Susan_GP

Moderator

1404 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Crazy data usage suddenly

PlanPremiumCountryCZDeviceGalaxy Note10Operating SystemAndroid My Question or IssueSpotify ate 2GB of data very quickly, without me using it any more than usual. My normal monthly data usage is 500-600mb per month. Yet suddenly it ate almost 2gigs in...

Regular

Plan Premium Country CZ Device Galaxy Note10 Operating System Android   My Question or Issue Spotify ate 2GB of data very quickly, without me using it any more than usual. My normal mo...

Zalle

Visitor

1738 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Music undownloaded

I use Spotify premium and today my downloaded music became undownloaded. What do I do?

Visitor

I use Spotify premium and today my downloaded music became undownloaded. What do I do?

Vasil

Moderator

439 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution My Now Playing screen looks different suddenly after update

PlanPremiumCountry Device(Ai box, Android box for car, Carlinkit)Operating System(Android 9) My Question or IssueAfter a recent update about 2 days ago, the Spotify in my car android system looks different. Everything else feels the same. Just the No...

Casual Listener

Plan Premium Country   Device (Ai box, Android box for car, Carlinkit) Operating System (Android 9)   My Question or Issue After a recent update about 2 days ago, the Spotify in m...

Cursor75

Casual Listener

1253 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Superuser Contribution Spotify Announcement Unshuffles Playlist

PlanPremiumCountryU.S.DeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueI have seen other users complain about this on Reddit, and it isn't restricted to Android users, so I know I'm not the only one fed up with the new Spotify "anno...

Regular

Plan Premium Country U.S. Device Google Pixel 6 Operating System Android 14   My Question or Issue I have seen other users complain about this on Reddit, and it isn't restricted to And...

Joan

Moderator

3390 Views

17 replies

37 likes

  • 3390 Views
  • 17 replies
  • 37 likes

Lyrics automatically scroll to the bottom when in split screen mode

PlanPremiumCountryAustraliaDevicePixel 6Operating SystemAndroid 14 My Question or IssueWhen using android's split screen mode, lyrics automatically scroll to the bottom instead of changing lines like expected. This happens both when the lyrics are mi...

Newbie

Plan Premium Country Australia Device Pixel 6 Operating System Android 14   My Question or Issue When using android's split screen mode, lyrics automatically scroll to the bottom inste...

451 Views

0 replies

0 likes

  • 451 Views
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Superuser Contribution Spotify connect on s23 ultra vs on s21 ultra

Hello My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is.Both have same settings in the app, both logged in with my account , premium user My S21 ultra identifies the network player as well as other pl...

Casual Listener

Hello  My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is. Both have same settings in the app, both logged in with my account , premium user&nb...

suckxes

Casual Listener

2024 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

Superuser Contribution Album/discog. pages almost never load and add to playlist glitchy

Plan:premiumCountry: UkDevice:Google Pixel 7 ProOperating System:Android 14 My Question or Issue:From the middle of last week, if I try and load an album page, or the discography page of an artist, it's very rare that it actually loads anything at al...

Casual Listener

Plan:premium Country: Uk Device:Google Pixel 7 Pro Operating System:Android 14   My Question or Issue: From the middle of last week, if I try and load an album page, or the discograph...

Susan_GP

Moderator

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
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Superuser Contribution Sorting does not ignore non-English articles (de, het, een, le, un, etc.)

PlanPremiumCountryNetherlandsDeviceFairphone 4Operating SystemAndroid 13 My Question or IssueA while after I posted a comment about it a few years back, Spotify switched back to the standard way of collation. But strangely they only did this for Engl...

Regular

Plan Premium Country Netherlands Device Fairphone 4 Operating System Android 13   My Question or Issue A while after I posted a comment about it a few years back, Spotify switched back...

Novy

Moderator

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android auto scrolling not working properly anymore

PlanPremiumCountryUSADeviceSamsung galaxy S23 UltraOperating SystemAndroid 14/Android auto on a 2018 civic My Question or IssueYou used to be able to swipe and it would scroll to the next set of info the same as hitting the arrows on the side. Now it...

Casual Listener

  Plan Premium Country USA Device Samsung galaxy S23 Ultra Operating System Android 14/Android auto on a 2018 civic   My Question or Issue You used to be able to swipe and it wou...

AlejaR

Moderator

651 Views

1 replies

1 likes

  • 651 Views
  • 1 replies
  • 1 likes

Superuser Contribution For some artists, only the last album is displayed under “Show discography”

Andorid: Pixel 6 and Galaxy S8For some artists, only the last album is displayed under “Show discography”. e.g.: Lucy ScoreUnder Windows10 all albums are displayed. If I search directly for the artist/album, it is displayed correctly. The problem occ...

Visitor

Andorid: Pixel 6 and Galaxy S8 For some artists, only the last album is displayed under “Show discography”. e.g.: Lucy Score Under Windows10 all albums are displayed. If I search directly for...

AlejaR

Moderator

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes