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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386962 Views

545 replies

34 likes

Account
Free
  • 386962 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8032 Views

0 replies

7 likes

  • 8032 Views
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  • 7 likes

Superuser Contribution When I connect my headphones via Bluetooth music plays from the speakers

When I connect headphones or air pods to my Samsung phone music still plays through the speaker but all the other apps play through my headphones. It's just Spotify and when I go to connect to my laptop it works it's just Spotify on my phone that doe...

Visitor

When I connect headphones or air pods to my Samsung phone music still plays through the speaker but all the other apps play through my headphones. It's just Spotify and when I go to connect to my lap...

Susan_GP

Moderator

1636 Views

1 replies

0 likes

  • 1636 Views
  • 1 replies
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Superuser Contribution Get to the top of a podcast's episode list

PlanPremiumCountryUSADevicePixel 6Operating SystemAndroid My Question or IssueI often go back and listen to old episodes of a podcast with almost 600 episodes. If I want to get access to the most recent episode, I have to scroll past up to 500 (way m...

Casual Listener

Plan Premium Country USA Device Pixel 6 Operating System Android   My Question or Issue I often go back and listen to old episodes of a podcast with almost 600 episodes. If I want to g...

YungCoq

Visitor

3256 Views

7 replies

3 likes

  • 3256 Views
  • 7 replies
  • 3 likes

Superuser Contribution How to get a wireless Bluetooth keyboard to type into android tv app

I have a Sony android tv with the Spotify android app. I also use a wireless Bluetooth keyboard as a remote. I am able to navigate and type with the keyboard with all apps except Spotify. Navigation keys work fine but I cannot type into the seach bar...

Casual Listener

I have a Sony android tv with the Spotify android app. I also use a wireless Bluetooth keyboard as a remote. I am able to navigate and type with the keyboard with all apps except Spotify. Navigation ...

Susan_GP

Moderator

772 Views

3 replies

0 likes

  • 772 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't open spotify

PlanPremiumCountryGermanyDeviceXiamoni Mi Note 10 LiteOperating SystemAndroid 10 My Question or IssueI can't open the Spotify App, it just shows the logo for a few seconds, then closes and gives me the error "Spotify keeps Stopping". I have tried pre...

Regular

  Plan Premium Country Germany Device Xiamoni Mi Note 10 Lite Operating System Android 10   My Question or Issue I can't open the Spotify App, it just shows the logo for a few se...

plexus

Regular

4513 Views

24 replies

0 likes

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  • 24 replies
  • 0 likes

Superuser Contribution Podcast automatically starts playing each time I get in the car

Before cancelling my Spotify account can someone please advise how I can stop these awful podcasts from automatically playing each time I get in mu car. Thanks

Casual Listener

Before cancelling my Spotify account can someone please advise how I can stop these awful podcasts from automatically playing each time I get in mu car. Thanks

Joan

Moderator

841 Views

5 replies

0 likes

  • 841 Views
  • 5 replies
  • 0 likes

Superuser Contribution My Google clock app doesn't show my playlist when I search for it

PlanFreeCountryindiaDeviceMotorola gen 3Operating SystemAndroid 6.0My Question or IssueI want to listen to a playlist I made in the app as my alarm sound. However it doesn't show up when I search for it. I reinstalled the app but it still isn't showi...

Casual Listener

Plan Free Country india Device Motorola gen 3 Operating System Android 6.0 My Question or Issue I want to listen to a playlist I made in the app as my alarm sound. However it doesn't show up...

Jude69

Casual Listener

6300 Views

23 replies

0 likes

Alarm clock app
Google Clock
  • 6300 Views
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Superuser Contribution Search bar disappeared in playlists

PlanPremiumCountryNetherlands DeviceSamsung A53Operating SystemAndroid 13 One UI Version 5.1 + newest update of spotify app as of today 2/6/23 My Question or IssueSince a few weeks I'm not able to drag down my playlist to search within that playlist....

Casual Listener

  Plan Premium Country Netherlands   Device Samsung A53 Operating System Android 13 One UI Version 5.1 + newest update of spotify app as of today 2/6/23   My Question or Iss...

JST77

Casual Listener

2860 Views

7 replies

0 likes

No search bar
samsung android a53
  • 2860 Views
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Solved!!Superuser Contribution Android Auto to enable Spotify to start play from car app

When connecting Spotify via Android Auto, we have to press play on our mobile devices to initiate Spotify on the car. I think it would be safer and easier if, once connected via a data cable or wirelessly, we could all initiate operation via the car ...

Regular

When connecting Spotify via Android Auto, we have to press play on our mobile devices to initiate Spotify on the car. I think it would be safer and easier if, once connected via a data cable or wirel...

NicB69

Regular

14107 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Superuser Contribution Spotify crashing constantly on Android (plus two other issues)

PlanPremiumCountryGermanyDeviceBlackview N6000Operating SystemAndroid 13 My Question or Issue Spotify has been crashing *very* frequently on this phone ever since I bought it several months ago. I have tried deleting the app and reinstalling, clearin...

Regular

Plan Premium Country Germany Device Blackview N6000 Operating System Android 13   My Question or Issue   Spotify has been crashing *very* frequently on this phone ever since I bo...

Vasil

Moderator

668 Views

1 replies

0 likes

  • 668 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is my Spotify version up to date? 8.9.46.426

The help centre says that I should check my Spotify version which is as listed above. I am unable to update it to 8.9.24.633Third party websites are a no and I pay premium.

Visitor

The help centre says that I should check my Spotify version which is as listed above. I am unable to update it to 8.9.24.633 Third party websites are a no and I pay premium.

user-removed

Not applicable

1575 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Android: Spotify Alarm Silent w/Smart Shuffle On

When using a Spotify playlist as an alarm using Google Clock app, the alarm is silent if Smart Shuffle is turned on for that playlist. If Smart Shuffle is turned off, the alarm plays at the set alarm volume.

Newbie

When using a Spotify playlist as an alarm using Google Clock app, the alarm is silent if Smart Shuffle is turned on for that playlist. If Smart Shuffle is turned off, the alarm plays at the set alarm...

Maria

Moderator

1852 Views

9 replies

1 likes

  • 1852 Views
  • 9 replies
  • 1 likes

Superuser Contribution Sorting Bug

PlanPremiumCountryCADeviceSamsung Galaxy A50Operating SystemAndroid 11Spotify Version8.9.26.592 My Question or Issue- Sort by Option is not working on any category, playlist, album, artist- It's stuck on "Recents"- Possible to change temporary but on...

Roadie

  Plan Premium Country CA Device Samsung Galaxy A50 Operating System Android 11 Spotify Version 8.9.26.592   My Question or Issue - Sort by Option is not working on any categor...

Ian39

Roadie

3905 Views

11 replies

1 likes

  • 3905 Views
  • 11 replies
  • 1 likes

Superuser Contribution Why was gapless playback and cross-fading taken off the TV app?

In older versions of the TV app the songs automatically synced with your account settings and cross-fades each track seamlessly. Now, the option isn't even available. It is distracting breaks me from my flow state during work / workouts etc. There ca...

Casual Listener

In older versions of the TV app the songs automatically synced with your account settings and cross-fades each track seamlessly. Now, the option isn't even available. It is distracting breaks me from...

Susan_GP

Moderator

1331 Views

1 replies

0 likes

  • 1331 Views
  • 1 replies
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Superuser Contribution high storage with no song or playlist downloads

Spotify is using 17gb of storage on my phone and I don't understand how when I've not got any songs saved at all?

Visitor

Spotify is using 17gb of storage on my phone and I don't understand how when I've not got any songs saved at all?

MihailY

Moderator

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Não consigo mais acessar minha conta premium. O que devo fazer?

Tenho uma conta Premium. Sem querer eu saí da conta. Ao fazer o login, como o mesmo e-mail só não lembrava a senha, perdi todos as playlist, poucas e etc.. O que devo fazer para resgatar minha conta Premium e os dados?

Visitor

Tenho uma conta Premium. Sem querer eu saí da conta. Ao fazer o login, como o mesmo e-mail só não lembrava a senha, perdi todos as playlist, poucas e etc.. O que devo fazer para resgatar minha conta...

ribezaz

Spotify Star

491 Views

1 replies

1 likes

  • 491 Views
  • 1 replies
  • 1 likes

Interrupted Ads After Songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I pick a song on my daily mix on my mobile device on Spotify, there's ads that keep ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Wheneve...

737 Views

0 replies

0 likes

  • 737 Views
  • 0 replies
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Extremely laggy spotify premium experience on my galaxy s21 android phone, please help me

spotify premium has been very laggy on my android phone these last several months. I have a Samsung galaxy s21 and I've noticed my spotify app has become extremely laggy the more songs I download. I pay for spotify premium and currently have a bit ov...

Casual Listener

    spotify premium has been very laggy on my android phone these last several months.   I have a Samsung galaxy s21 and I've noticed my spotify app has become extremely laggy the ...

ribezaz

Spotify Star

3967 Views

3 replies

1 likes

  • 3967 Views
  • 3 replies
  • 1 likes

Superuser Contribution Download my music Wear OS

Hello,i just got my Samsung Galaxy Watch 4 and installed the Spotify App to download music to the watch.The Problem is, I can't see my Playlists or Albums in the watch App.There are just things like 'Heavy Rotations', 'Shows' and other suggestions fr...

Regular

Hello, i just got my Samsung Galaxy Watch 4 and installed the Spotify App to download music to the watch. The Problem is, I can't see my Playlists or Albums in the watch App. There are just things...

Joaxon88

Casual Listener

4888 Views

23 replies

3 likes

download music
Wear OS
  • 4888 Views
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  • 3 likes

Superuser Contribution Normalise volume

PlanPremiumCountryU.K DeviceGalaxy S24+ Operating SystemAndroid 14 My Question or IssueHi all , Normalise volume works well but my question is , does it degrade the quality of the music in hearing ??? Thanks

Music Fan

Plan Premium Country U.K   Device Galaxy S24+   Operating System Android 14   My Question or Issue Hi all , Normalise volume works well but my question is , does it degrade...

Ivelina

Moderator

1333 Views

1 replies

0 likes

  • 1333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files turned unplayable shortly after downloading

PlanPremiumCountryThe NetherlandsDevicea52Operating SystemAndroid 13 My Question or IssueI used to have a view local file songs added on my pc and synced with my phone with no problems untill I added about 40 more yesterday and all local files on my ...

Casual Listener

Plan Premium Country The Netherlands Device a52 Operating System Android 13   My Question or Issue I used to have a view local file songs added on my pc and synced with my phone with n...

preyexe

Casual Listener

878 Views

6 replies

0 likes

  • 878 Views
  • 6 replies
  • 0 likes