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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

208753 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 208753 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557391 Views

78 replies

3 likes

  • 557391 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461128 Views

575 replies

39 likes

Account
Free
  • 461128 Views
  • 575 replies
  • 39 likes

Superuser Contribution Playlists sind nach Neustart vom Handy weg

Playlists sind nach einem Neustart vom Smartphone weg!Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen! Ich habe mein Smartphone bereit neu aufgesetzt, ...

Casual Listener

Playlists sind nach einem Neustart vom Smartphone weg! Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterla...

mariiiiiechen

Visitor

5958 Views

10 replies

1 likes

  • 5958 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Mobile app steals playback from desktop app when I put my earbuds away

If I play some music on my phone, then change the playback device to my computer, the music begins playing from my computer as expected. However, when I put earbuds away (and I tested this to confirm that it is the earbuds, it doesn't happen if I don...

Music Fan

If I play some music on my phone, then change the playback device to my computer, the music begins playing from my computer as expected. However, when I put earbuds away (and I tested this to confirm...

theolaa

Music Fan

1294 Views

6 replies

0 likes

  • 1294 Views
  • 6 replies
  • 0 likes

Deleted playlists

premiumCountry Device(Redmi note, Asus notebookOperating SystemAndroid Oreo, Windows 10My Question or IssueOne of my friends' playlist, which I follow, has disappeared from her profile. I can still find it in my library. Did she delete it, or she jus...

Newbie

premium Country   Device (Redmi note, Asus notebook Operating System Android Oreo, Windows 10 My Question or Issue One of my friends' playlist, which I follow, has disappeared from ...

Mari_ef

Newbie

672 Views

2 replies

0 likes

  • 672 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Notification always showing Album Cover from previous Song

PlanPremium CountrySwitzerland DeviceRedmi Note 11 Pro Operating SystemAndroid 12My Question or IssueHi, bascially the subject title says everything. Only had this issue on this phone. Tried reinstalling and deleting data already. Picture or albumcov...

Regular

Plan Premium   Country Switzerland   Device Redmi Note 11 Pro   Operating System Android 12 My Question or Issue Hi, bascially the subject title says everything. Only h...

soumyadeep22

Newbie

15000 Views

54 replies

11 likes

  • 15000 Views
  • 54 replies
  • 11 likes

Too many ads

I have a free account but am getting way more ads than I expected. It's about 5 ads for every 2 songs. Sometimes even after just 1 song. This doesn't seem right?Using android app.

Visitor

I have a free account but am getting way more ads than I expected. It's about 5 ads for every 2 songs. Sometimes even after just 1 song. This doesn't seem right? Using android app.

Mitre226644

Roadie

1254 Views

4 replies

0 likes

  • 1254 Views
  • 4 replies
  • 0 likes

Superuser Contribution My app keeps downloading albums that I am not playing

So, I was removing some downloads to free up space on my phone. I removed some downloads for albums to make more space, so that I can redownload albums in the future. But, it redownloads albums that I am not playing. What could that be?      

Roadie

So, I was removing some downloads to free up space on my phone. I removed some downloads for albums to make more space, so that I can redownload albums in the future. But, it redownloads albums that ...

PeteBest

Newbie

787 Views

2 replies

1 likes

  • 787 Views
  • 2 replies
  • 1 likes

Superuser Contribution Not connected to WiFi error when it is

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S24 ultraOperating SystemAndroid 14 My issueI generally keep Spotify locked open (so when I 'close all apps', Spotify music keeps playing). Connected to both 5G and WiFi-6, when I want to quickly sear...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy S24 ultra Operating System Android 14   My issue I generally keep Spotify locked open (so when I 'close all apps', Spotify music ...

Vasil

Moderator

1102 Views

1 replies

0 likes

Connect
  • 1102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing randomly

I've done everything that spotify has recommended. Logged out of every device, reinstalled, cleared chache and it still keeps on pausing. I'm very frustrated because I'm paying 11.99 for an app that doesn't work

Visitor

I've done everything that spotify has recommended. Logged out of every device, reinstalled, cleared chache and it still keeps on pausing. I'm very frustrated because I'm paying 11.99 for an app that ...

Vasil

Moderator

695 Views

1 replies

0 likes

  • 695 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unavailable songs

Hi i want to listen to unbreakable from bon jovi but somehow that song is not availible can anyone tell me why?

Newbie

Hi i want to listen to unbreakable from bon jovi but somehow that song is not availible can anyone tell me why?

OscarDC

Moderator

1375 Views

2 replies

1 likes

  • 1375 Views
  • 2 replies
  • 1 likes

Superuser Contribution android app background effect in playlists not working properly

PlanPremiumCountrySouth KoreaDeviceGalaxy S23 Ultra, Galaxy tab S9, iPad Pro 12.9 5th genOperating Systemandroid14 (oneui6.1), ios17My Question or IssueThe background effects on the background when you chooze a playlist doesn't seem to appear properl...

Newbie

  Plan Premium Country South Korea Device Galaxy S23 Ultra, Galaxy tab S9, iPad Pro 12.9 5th gen Operating System android14 (oneui6.1), ios17 My Question or Issue The background effect...

OscarDC

Moderator

645 Views

1 replies

0 likes

  • 645 Views
  • 1 replies
  • 0 likes

Smart Shuffle

PlanPremiumCountryUSADevicePixel 8 Operating SystemAndroid 14 My Question or Issue Spotify Team, I'm having this issue with Smart Shuffle where, If Smart Shuffle is on when Spotify is launched (left on from previous session), I am not able to play an...

Casual Listener

Plan Premium Country USA Device Pixel 8  Operating System Android 14   My Question or Issue   Spotify Team,   I'm having this issue with Smart Shuffle where,   ...

SquareSynthEnjoyer

Casual Listener

1325 Views

2 replies

1 likes

  • 1325 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution When watching video in landscape, picture is obscured by play/pause button

PlanPremiumCountryUKDevicePixel 7Operating SystemAndroid 14 My Question or IssueCan someone help with this issue? When I'm trying to watch podcast videos in landscape mode, the picture is obscured by the play/pause button and the 15 sec fwd/rewind bu...

Regular

Plan Premium Country UK Device Pixel 7 Operating System Android 14   My Question or Issue Can someone help with this issue?  When I'm trying to watch podcast videos in landscape m...

Krotz

Regular

1852 Views

6 replies

0 likes

  • 1852 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Where did offline mode go?

I don't have premium currently, and offline mode is gone. I used offline mode because for some reason downloaded podcasts would stream and eat data anyway. Was offline mode a premium feature? If yes, does that mean that now downloaded podcasts won't ...

Newbie

I don't have premium currently, and offline mode is gone. I used offline mode because for some reason downloaded podcasts would stream and eat data anyway. Was offline mode a premium feature? If yes,...

Rockie1215

Visitor

33411 Views

13 replies

0 likes

  • 33411 Views
  • 13 replies
  • 0 likes

Superuser Contribution Notification sound before playing music

My Spotify app plays the system notification sound before playing music nearly everytime after being idle for 30mins or so. Generally this sound is played along with the "connect to a device" popup which also is a bit annoying. Anyone know how to tur...

Casual Listener

My Spotify app plays the system notification sound before playing music nearly everytime after being idle for 30mins or so. Generally this sound is played along with the "connect to a device" popup w...

Joan

Moderator

4199 Views

5 replies

0 likes

  • 4199 Views
  • 5 replies
  • 0 likes

Superuser Contribution Auto-Download Podcast Feature Hangs

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 10+Operating SystemAndroid 12 My Question or IssueWhen enabled, the auto-download feature for new podcasts will attempt to download anything new and they all "hang" with spinning download icons but ...

Regular

Plan Premium Country United States Device Samsung Galaxy 10+ Operating System Android 12   My Question or Issue When enabled, the auto-download feature for new podcasts will attempt to...

demkoiib

Newbie

1424 Views

2 replies

0 likes

Android
Auto download
podcast
  • 1424 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hi, i'm a non-premium Android user on spotify, whenever i go to a playlist

Hi i'm a non-premium Android user on spotify, whenever i go to a playlist it automatically shuffles. And if i try to disable it, it says that you have to have premium.

Visitor

Hi i'm a non-premium Android user on spotify, whenever i go to a playlist it automatically shuffles. And if i try to disable it, it says that you have to have premium.

Novy

Moderator

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue won't work

PlanFreeCountryUsaDeviceAndroid (motorola thing) My Question or IssueOn Android, Version 8.9.66.543 I don't even have a button for the queue. Is this a normal thing for Android or js me??

Visitor

  Plan Free Country Usa Device Android (motorola thing)   My Question or Issue On Android, Version 8.9.66.543 I don't even have a button for the queue. Is this a normal thing for A...

Novy

Moderator

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop showing podcast at the top of my Home page.

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueUnwanted podcast at top of my homepage.

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue Unwanted podcast at top of my homepage. 

WilceyJ26

Newbie

83933 Views

132 replies

457 likes

  • 83933 Views
  • 132 replies
  • 457 likes