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Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
An ad of 30 secs started playing between my songs. Even after the 30 secs timer passed, the ad kept on playing indefinitely and without any sound. I can't play anything else due to this
PlanPremiumCountryATDeviceHuawei Honor 10Operating SystemAndroid 10 My Question or IssueThe "Ultra power saver mode" on my phone is customizable: It lets me use any 6 apps that still work when this mode is enabled. When I start Spotify in the Ultra p...
My Spotify app in Android is not streaming or downloading music.I have tried the following:1. Perform clean install2. Gave full permission to Spotify3. Update my phone (Galaxy Note to the latest firmware4. Clear cache and storage5. Download Spotify L...
I reallyhate what has been dove to the android app that appeared at end September 2022. There is list of single options most of which I have no interest in. How can I go back to the earlier version and that wad much more useful. I can not even mark i...
PlanFreeCountry Devicesamsung galaxy phone Operating Systemandroid My Question or Issueive never used the spofity community before, so i dont know if this is the right spot to post this, but i cant reorder the songs on my playlists anymore. there are...
PlanPremiumCountryIndiaDeviceSamsung M30Operating SystemAndroid 11 My Question or IssueI have some local files added to Spotify on my mac. I wanted to add those tracks to other playlists so that I can play them on my android mobile. So I created a pl...
PlanPremiumCountry IsraelDeviceSamsung Galaxy 7. Wife's is Galaxy 9.Operating SystemAndroid My Question or Issue Hello, ive been using the heart button to add songs to my favorites list.Suddenly i cannot find my favorites songs in my playlists, and t...
its 2.0 because the first time I wrote this I didn't have a verified email... PlanPremiumCountryArgentina DeviceMotorola G Power 2022, Moto G6+ and my girlfriend's S21Operating SystemAndroid 11, Android 9,(idk what android her S21 is) My Question or ...
How do I keep Spotify 'on top' of other apps on my phone? I can't find the setting in 'Settings'?
PlanPremiumCountryUKDeviceSamsung S10+ My Question or IssueWhen I am playing a downloaded song or a streamed track. The song stutters. I have play through the phones speaker, bluetooth to Samsung earpods and also casting to Samsung TV. Across all tes...
i have been using spotify for a month now and i got the premium plan one day my storage was full so i transfer the data to sd card to save space and it was mid transfer my phone shut down and now i cant play or do anything in the app device: samsung ...
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S7activeOperating SystemAndroid 8.0.0 My Question or IssueSee the title. On the "Now Playing" screen, rotation does not work as expected. This is inconsistent with previous version of the app. It is...
PlanPremiumCountryUKDeviceSamsung S20+Operating SystemAndroid 12 My Question or IssueSpotify is draining a huge amount of battery, i.e. >30% with around 3 hours listening time. It doesn't change depending on offline/online listening, or wifi/data, al...
PlanPremiumCountryAUTDeviceHuawei Honor 10Operating SystemAndroid 10 My Question or IssueI've done some research and it seems like I should be able to like songs on the lock screen by pulling down the lock screen banner. However, it doesn't let me. W...
PlanPremiumCountryItaly DeviceSamsung A10Operating SystemAndroid A105FNXXS8CVH1 My Question or IssueSince doing an update on my phone on 1 October, I have been unable to use Spotify on my phone depsite uninstalling & re-installing several times . I h...
PlanPremiumCountryFranceDevicePixel 6Operating SystemAndroid 13 IssueMy status bar is not showing but only in one mode, when the notification is on the standard notification panel of my system. Here there is couple of screenshots to understand what i...
PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A10Operating SystemAndroid My Question or IssueI have a family premium account. All of the sudden, I am unable to access my playlists nor can I access new music on Spotify. The notice I get is to chec...
PlanPremiumCountryBELGIUMDeviceXiaomi Mi A3Operating SystemAndroid 11 My Question or Issue. From one day to the next i could no longer play any music on my android phone. No downloaded playlists, no favourites, nothing. Public Playlist are all 'empty...
PlanPremiumCountry UK DeviceSamsung S22Operating System My Question or Issue We like listening to a 12 hour podcast overnight like sleep sounds. It has to last the whole time we are sleeping. We have tried two different podcasts both of which change ...
Hi, My Spotify android app is not working. When I open the app the Home page shows all the recommendations, playlists and artist thumbnails but when I tap on it the content inside never loads only black screen is present. When I search for a song and...