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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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  • 7 likes

Solved!!Superuser Contribution Something went wrong error message

My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...

Newbie

My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...

Pabmarex

Visitor

26858 Views

24 replies

1 likes

"Bug"
andriod
App doesn’t work
  • 26858 Views
  • 24 replies
  • 1 likes

No song radio on Android

I wanted to find new music on spotify, instead of listening to the same playlists and songs. On my pc, I can use the song radio feature, but on my Google pixel / android it's not there. So does it only work on pc?PlanFreeCountrydenmarkDeviceGoogle Pi...

Casual Listener

I wanted to find new music on spotify, instead of listening to the same playlists and songs. On my pc, I can use the song radio feature, but on my Google pixel / android it's not there. So does ...

Amay

Spotify Star

811 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution Spotify starts playing alone...

Good morning.I have been reading some posts and I couldn't find any solution yet.When I open Spotify it starts playing the last song I was listening to. It usually provoques a "crash" on Android auto so I need to go to apps menu and force the app sto...

Regular

Good morning. I have been reading some posts and I couldn't find any solution yet. When I open Spotify it starts playing the last song I was listening to. It usually provoques a "crash" on Android ...

Elena

Moderator

1225 Views

12 replies

0 likes

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  • 12 replies
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Solved!!Superuser Contribution New Beta Version 8.8.88.87 Crashing Even After Clean Install

PlanPremiumCountryIndiaDeviceSamsung A33 5GOperating SystemAndroid 13 My Question or IssueNew Beta Version 8.8.88.87 Crashing Even After Clean InstallHere are the crash logs:11-08 16:09:25.127 7151 7151 E AndroidRuntime: FATAL EXCEPTION: main11-08 16...

Music Fan

Plan Premium Country India Device Samsung A33 5G Operating System Android 13   My Question or Issue New Beta Version 8.8.88.87 Crashing Even After Clean Install Here are the crash l...

T23000s

Visitor

3382 Views

24 replies

6 likes

  • 3382 Views
  • 24 replies
  • 6 likes

Superuser Contribution Start where I left off

PlanPremiumCountry DeviceMoto g2021Operating SystemAndroid 11 I run the Spotify app and the home screen is filled with stuff I'm never going to use. All I want to do is press play and have it play where I left off in the last session. I see no way to...

Newbie

Plan Premium Country   Device Moto g2021 Operating System Android 11   I run the Spotify app and the home screen is filled with stuff I'm never going to use. All I want to do is pr...

Dian

Spotify Legend

1042 Views

1 replies

3 likes

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  • 3 likes

Superuser Contribution Next song plays but no sound is emitted.

PlanPremiumCountryThe NetherlandsDeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueMy issue happens when I listen to spotify via bluetooth devices (wireless earbuds or car sound system). Using the phone speaker works fine. Using othe...

Music Fan

Plan Premium Country The Netherlands Device Google Pixel 6 Operating System Android 14   My Question or Issue My issue happens when I listen to spotify via bluetooth devices (wireless ...

OscarDC

Moderator

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
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Superuser Contribution Audiobook chapter shortened on Android

When listening to the audiobook Babel by R. F. Kuang, track 37 is only 1m37s long, cutting 48 minutes of the track. However, when I play it on the desktop app, it is the full 50 minutes long (see screenshots). How can I listen to the full chapter on ...

Newbie

When listening to the audiobook Babel by R. F. Kuang, track 37 is only 1m37s long, cutting 48 minutes of the track. However, when I play it on the desktop app, it is the full 50 minutes long (see scr...

Eni

Moderator

431 Views

1 replies

0 likes

Audiobooks
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Spotify won't care about the local files issue

There has been an ongoing thread about local files not working correctly on Android. It has been falsely marked as solved. It is not solved and plagues tons of devices. Address the problem and fix it. All the info is there, now actually do something ...

Music Fan

There has been an ongoing thread about local files not working correctly on Android. It has been falsely marked as solved. It is not solved and plagues tons of devices. Address the problem and fix it...

318 Views

0 replies

0 likes

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Superuser Contribution Status Bar And Navigation Bar Won't Hide When Fullscreen

PlanPremiumCountryIndonesiaDeviceRedmi Note 9Operating SystemAndroid 13 My Question or IssueWhen I go Fullscreen watching a video podcast on Spotify, the video is on Fullscreen but the Status Bar and the Navigation Bar wont hide, it's really annoying...

Regular

Plan Premium Country Indonesia Device Redmi Note 9 Operating System Android 13   My Question or Issue When I go Fullscreen watching a video podcast on Spotify, the video is on Fullscre...

ZeeJitsu

Regular

7027 Views

31 replies

3 likes

  • 7027 Views
  • 31 replies
  • 3 likes

Superuser Contribution [WearOS] Offline music not playing

Hi, I'm having issues with offline playback on Spotify and a Galaxy Watch 4. If I download some songs and I'm connected through Bluetooth to my phone it works fine, but once I'm disconnected from my phone the songs won't start. It worked fine just a ...

Casual Listener

Hi,    I'm having issues with offline playback on Spotify and a Galaxy Watch 4. If I download some songs and I'm connected through Bluetooth to my phone it works fine, but once I'm discon...

z3karlos

Regular

6138 Views

26 replies

1 likes

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  • 26 replies
  • 1 likes

Superuser Contribution Andorid Windows problems

PlanPremiumCountryChinaDeviceHUAWEI Operating System(HarmonyOS,win11)My Question or Issue1.my desktop Spotify cannot be set to Default music player. If I set ,When I double-click on the file, Spotify pops up, not play the music. I have tried to reins...

Newbie

Plan Premium Country China Device HUAWEI   Operating System (HarmonyOS,win11) My Question or Issue 1.my desktop Spotify cannot be set to Default music player. If I  set ,...

Lyubka

Moderator

474 Views

1 replies

0 likes

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Superuser Contribution why can't i put a song in my playlist?

when i want to put a certain song in my playlist, it says it's already in it, but it's not

Newbie

when i want to put a certain song in my playlist, it says it's already in it, but it's not

Eni

Moderator

343 Views

1 replies

0 likes

  • 343 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to remove or rearrange autoplay queue

PlanPremiumCountryUSADeviceS23 UltraOperating SystemAndroid My Question or IssueUnable to remove or rearranges the queue of songs generated with 'Autoplay similar content' enabled.Steps to reproduce:Setup:1. Enable Autoplay similar content2. Search f...

Casual Listener

Plan Premium Country USA Device S23 Ultra Operating System Android   My Question or Issue Unable to remove or rearranges the queue of songs generated with 'Autoplay similar content' en...

MihailY

Moderator

406 Views

1 replies

0 likes

  • 406 Views
  • 1 replies
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Superuser Contribution Unable to accept Blend Invite on Phone

PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid My Question or IssueWhen trying to accept a blend invite, I'm taken to the Google Play store even though it's already installed. I am able to accept the invite when I click the link f...

Newbie

  Plan Premium Country USA  Device Google Pixel 6a Operating System Android   My Question or Issue When trying to accept a blend invite, I'm taken to the Google Play store e...

Eni

Moderator

1099 Views

1 replies

0 likes

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  • 1 replies
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Spotify doesn't play through wireless headphones

DevicePhone, Android Operating SystemVivo Y11s My Question or Issue So I just bought completely new wireless headphones (Sencor sep710BT if that matters), and since I usually only listen to music through Spotify I went to try them out and all I hear ...

Newbie

Device Phone, Android   Operating System Vivo Y11s   My Question or Issue   So I just bought completely new wireless headphones (Sencor sep710BT if that matters), and since I u...

lastanimatronic

Visitor

449 Views

1 replies

0 likes

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Superuser Contribution Música compartilhada no story sem som e capa de fundo

Olá! Estou com um problema no compartilhamento de músicas diretamente do meu app Spotify para os stories do Instagram, não sai o som da música nem a capa de fundo. Já tentei de tudo, desinstalar o app Instagram, Spotify e até reiniciar o aparelho. Na...

Visitor

Olá! Estou com um problema no compartilhamento de músicas diretamente do meu app Spotify para os stories do Instagram, não sai o som da música nem a capa de fundo. Já tentei de tudo, desinstalar o ap...

_44z2p2i4-g3t

Casual Listener

7314 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Songs play separately from Bluetooth device

Pixel 6 pro, Android version 14, app version 8.8.80.599 For the past month or so when I'm connected to a pair of skullcandy head phones, the music stops mid song but the time on the song keeps playing with no sound. When I skip a song it does the mus...

Visitor

Pixel 6 pro, Android version 14, app version 8.8.80.599   For the past month or so when I'm connected to a pair of skullcandy head phones, the music stops mid song but the time on the song kee...

Vasil

Moderator

433 Views

1 replies

0 likes

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Superuser Contribution Songs pause on Android Auto

PlanPremiumCountryUSDevicePixel 8, Pixel 7, Pixel 7aOperating SystemAndroid 13 and Android 14 My Question or IssueWhen requesting music from Spotify using Android Auto in a 2022 Toyota 4Runner with the Entune 2.0 factory head unit, Spotify pauses the...

Regular

Plan Premium Country US Device Pixel 8, Pixel 7, Pixel 7a Operating System Android 13 and Android 14   My Question or Issue When requesting music from Spotify using Android Auto in a 2...

bx_T-Rex

Casual Listener

7055 Views

23 replies

1 likes

android auto
Toyota
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  • 23 replies
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Superuser Contribution Bass Boost Pre-Set Missing

PlanPremiumCountryCanadaDeviceSamsung Galaxy 21Operating SystemAndroid My Question or IssueBass boost pre-set not available since last spotify app update. Tried manually adjusting the equilizer but the sound is drastically different than before. Is t...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy 21 Operating System Android   My Question or Issue Bass boost pre-set not available since last spotify app update. Tried manually adju...

Elena

Moderator

483 Views

3 replies

0 likes

  • 483 Views
  • 3 replies
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Superuser Contribution Forgot my email and password

I forgot my email and password n i don't know y you don't have a option to chat with n agent cause it's been 3 months now n you continue to take my money but you can't help

Visitor

I forgot my email and password n i don't know y you don't have a option to chat with n agent cause it's been 3 months now n you continue to take my money but you can't help

Dian

Spotify Legend

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes