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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

386757 Views

545 replies

34 likes

Account
Free
  • 386757 Views
  • 545 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8031 Views

0 replies

7 likes

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Superuser Contribution Lost all my downloads after an app crash

So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this?My phone is Samsung Galaxy S8 and the version is Android 9.0.

Roadie

So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this? My phone is Samsung Galaxy S8 and the version is ...

Susan_GP

Moderator

820 Views

3 replies

1 likes

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  • 3 replies
  • 1 likes

Superuser Contribution Android notification text colour is same colour as background

The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture.My device is a Xiaomi Mi 11 Lite

Casual Listener

The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture. My device is a Xiaomi Mi 11 Lite

MihailY

Moderator

887 Views

4 replies

0 likes

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Superuser Contribution What happens when I paid for a different plan and the plan is not showing

I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why was this the case ?

Visitor

I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why w...

Susan_GP

Moderator

646 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify sounds like scratched CD over Bluetooth

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid Pi (9)EarbudsTaotronics Pallas models (one old and one new), Taotronics Sappho modelVersion of Spotify8.5.36.747, Play Store says it is up to date My Question or IssueSince ...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 9 Operating System Android Pi (9) Earbuds Taotronics Pallas models (one old and one new), Taotronics Sappho model Version of Spotify...

Maria

Moderator

6001 Views

12 replies

3 likes

  • 6001 Views
  • 12 replies
  • 3 likes

Spotify is currently set to offline. How do I switch it to online?

There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.

Visitor

There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.

osornios

Spotify Star

1270 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution How do I view all the songs by One artist

When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how to search for an artist and show just the songs.

Newbie

When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how t...

Vixf90

Newbie

9793 Views

2 replies

4 likes

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  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Spotify loads twice

PlanPremiumCountryCanadaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueSteps to reproduce:1.Close spotify (do not leave running in background)2. Open spotify Actual result:Spotify loads twiceExpected result:Spotify loads once

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12   My Question or Issue Steps to reproduce: 1.Close spotify (do not leave running in background) 2. Open sp...

Bob330

Gig Goer

1537 Views

4 replies

0 likes

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Superuser Contribution Some downloaded songs got deleted then immediately re-downloaded

I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downloaded previously. Then I opened one of my downloade...

Visitor

I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downl...

Susan_GP

Moderator

1508 Views

1 replies

0 likes

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Superuser Contribution Crazy data usage suddenly

PlanPremiumCountryCZDeviceGalaxy Note10Operating SystemAndroid My Question or IssueSpotify ate 2GB of data very quickly, without me using it any more than usual. My normal monthly data usage is 500-600mb per month. Yet suddenly it ate almost 2gigs in...

Regular

Plan Premium Country CZ Device Galaxy Note10 Operating System Android   My Question or Issue Spotify ate 2GB of data very quickly, without me using it any more than usual. My normal mo...

Zalle

Visitor

1780 Views

7 replies

0 likes

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Superuser Contribution Music undownloaded

I use Spotify premium and today my downloaded music became undownloaded. What do I do?

Visitor

I use Spotify premium and today my downloaded music became undownloaded. What do I do?

Vasil

Moderator

454 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution My Now Playing screen looks different suddenly after update

PlanPremiumCountry Device(Ai box, Android box for car, Carlinkit)Operating System(Android 9) My Question or IssueAfter a recent update about 2 days ago, the Spotify in my car android system looks different. Everything else feels the same. Just the No...

Casual Listener

Plan Premium Country   Device (Ai box, Android box for car, Carlinkit) Operating System (Android 9)   My Question or Issue After a recent update about 2 days ago, the Spotify in m...

Cursor75

Casual Listener

1289 Views

8 replies

1 likes

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  • 8 replies
  • 1 likes

Superuser Contribution Spotify Announcement Unshuffles Playlist

PlanPremiumCountryU.S.DeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueI have seen other users complain about this on Reddit, and it isn't restricted to Android users, so I know I'm not the only one fed up with the new Spotify "anno...

Regular

Plan Premium Country U.S. Device Google Pixel 6 Operating System Android 14   My Question or Issue I have seen other users complain about this on Reddit, and it isn't restricted to And...

Joan

Moderator

3507 Views

17 replies

37 likes

  • 3507 Views
  • 17 replies
  • 37 likes

Lyrics automatically scroll to the bottom when in split screen mode

PlanPremiumCountryAustraliaDevicePixel 6Operating SystemAndroid 14 My Question or IssueWhen using android's split screen mode, lyrics automatically scroll to the bottom instead of changing lines like expected. This happens both when the lyrics are mi...

Newbie

Plan Premium Country Australia Device Pixel 6 Operating System Android 14   My Question or Issue When using android's split screen mode, lyrics automatically scroll to the bottom inste...

460 Views

0 replies

0 likes

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Superuser Contribution Spotify connect on s23 ultra vs on s21 ultra

Hello My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is.Both have same settings in the app, both logged in with my account , premium user My S21 ultra identifies the network player as well as other pl...

Casual Listener

Hello  My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is. Both have same settings in the app, both logged in with my account , premium user&nb...

suckxes

Casual Listener

2077 Views

10 replies

1 likes

  • 2077 Views
  • 10 replies
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Superuser Contribution Album/discog. pages almost never load and add to playlist glitchy

Plan:premiumCountry: UkDevice:Google Pixel 7 ProOperating System:Android 14 My Question or Issue:From the middle of last week, if I try and load an album page, or the discography page of an artist, it's very rare that it actually loads anything at al...

Casual Listener

Plan:premium Country: Uk Device:Google Pixel 7 Pro Operating System:Android 14   My Question or Issue: From the middle of last week, if I try and load an album page, or the discograph...

Susan_GP

Moderator

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
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Superuser Contribution Sorting does not ignore non-English articles (de, het, een, le, un, etc.)

PlanPremiumCountryNetherlandsDeviceFairphone 4Operating SystemAndroid 13 My Question or IssueA while after I posted a comment about it a few years back, Spotify switched back to the standard way of collation. But strangely they only did this for Engl...

Regular

Plan Premium Country Netherlands Device Fairphone 4 Operating System Android 13   My Question or Issue A while after I posted a comment about it a few years back, Spotify switched back...

Novy

Moderator

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes