Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
ThePodfather
I have a premium account, audiobook only let me listen to it one device and my other device told me I need to pay and I have tracked how much time I got left I still got loads of hours left
Using the Android app, if I connect to a speaker, then go back to listening on my phone (either manually or because I pause the music and the speaker connection times out), I am unable to reconnect to any speaker unless I restart the phone. When I tr...
Hello, How can I download Spotify app on Huawei P40? It's one of the new models which don't use Google services, so instead of Google Play there's an AppGallery.Deezer and Tidal are available, but I can't find Spotify.Are you planning to release it s...
I am testing both deezer and spotify to decide which is the best for me.I have found a lot of things where the one has a big plus and the other a big minus, in both ways, quite crazy indeed. Anyway .... One of the things which I like most in spotify ...
Samsung A52s with Shokz Openrun.Device is paired to the phone and other applications can play audio to the device. Spotify App recognises the device but audio playback is via the phone, not the headset. Any suggestions?I have reset the Shokz device, ...
Basic info: spotify premium, Samsung S10, Samsung S20, Oneplus 8T. Forum has been browsed through, no help there. Router, switch, WiFi turned on and off multiple times, reseted twice. Spotify app reinstalled multiple times on all mobile devices, with...
Previously downloaded songs are not played only by a certain number of songs . How many songs can I have on my playlist?
Plan PremiumCountry GermanyDevice Samsung Galaxy Tab S5eOperating System Android 11 Spotify does not play any podcast, even if i locally downladed it.Any music plays without problems.I de- and reinstalled, I emptied cache and downloads, but still it ...
PlanFamily PremiumCountryUSADeviceGalaxy s20FEOperating SystemAndroid 13 - Tiramisu My Question or IssueSo Spotify stopped communicating with my car correctly and will no longer display information on the stereo. It still plays the content and I can ...
Problem: When I sideload an Android app that utilizes audio features and then launch Spotify, the audio from both apps becomes mixed and distorted.Suggestion: I propose that whenever Spotify starts on Android TV, it mutes the system sound momentarily...
I am not able to change view when playing songs to show remaining time on the track. On IPhone this can be changed by pressing the numbers behind (see attatchment). This does not work on Android. What to do??PlanPremiumCountryNorwayDevice Samsung Gal...
PlanPremiumCountryirrelevant DeviceAll android devices i've used so far. Xiaomi mi 10, pixel 6, pixel 7 pro.Operating SystemAndroid 10, 11, 13. My Question or IssueThe shuffle button in the now playing screen is supposed to cycle between not shuffled...
PlanPremiumDeviceNokia 6.1 PlusOperating SystemAndroid PieMy Question or IssueIs this bug or something?This used to work in old UI but after downgrading to new UI, I can't seem to make shuffle enable by default.And no, "shuffle now" button is not the...
Music is shutting down.
PlanPremiumCountry. U.S.A Device: Samsung Galaxy S22 UltraOperating SystemAndroid 13One UI version: 5.1App version: 8.8.80.599 My Question or Issue: ALL AUTOPLAY ANYTHING SETTING OPTIONS ARE TURNED OFF. ("Gapless", "Automix", "Autoplay similar conten...
My Spotify won't let me play anything. All my playlists are empty, podcasts have no episodes and it won't show my liked songs Plan Premium Country Nigeria Device Pixel 6a Operating System Android 14
Cuando escucho música siempre tengo la opción "sin pausas" activada pero de la nada se desactiva, es incómodo.
I can access to my account but all music isn't working and all playlists are empty.
What happened to the original version of Winchester Cathedral by The New Vaudeville Band? It was available a month ago. Now it has suddenly disappeared, replaced by a bogus version. Can't you people do anything right? You seem to have à chronic probl...
For some reason if I'm listening to a playlist with both podcasts and music in it (i.e. my Daily Drive), whenever Spotify transitions from playing a song to a podcast, it just paused at the start of the podcast (and the same from podcasts to songs).I...