Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30639 Views
  • 60 replies
  • 25 likes
  • 30639 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871659 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871659 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25009 Views
  • 3 replies
  • 0 likes
  • 25009 Views
  • 3 replies
  • 0 likes

Spotify deja de sonar pero sigue reproduciendo al cambiar de canción :(

Hola gente, soy spotify premium desde hace mas de un año. A partir de diciembre el reproductor dejo de funcionar bien, cuando cambia de canción sigue reproduciendo la proxima canción pero no sale sonido. la unica manera de lograr que vuelva el sonido...

  • Casual Listener
  • Hola gente, soy spotify premium desde hace mas de un año. A partir de diciembre el reproductor dejo de funcionar bien, cuando cambia de canción sigue reproduciendo la proxima canción pero no sale son...
  • MilMussara23
  • Visitor
  • 4247 Views
  • 10 replies
  • 3 likes
  • 4247 Views
  • 10 replies
  • 3 likes

Superuser Contribution Playlists sind nach Neustart vom Handy weg

Playlists sind nach einem Neustart vom Smartphone weg!Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterladen! Ich habe mein Smartphone bereit neu aufgesetzt, ...

  • Casual Listener
  • Playlists sind nach einem Neustart vom Smartphone weg! Sobald ich mein Smartphone neu starte, sind die Playlists , die ich vorher gedownloadet habe, weg! Ich muss diese jedes Mal wieder neu runterla...
  • Saladfist
  • Visitor
  • 3245 Views
  • 9 replies
  • 1 likes
  • 3245 Views
  • 9 replies
  • 1 likes

Superuser Contribution Queuing when using DJ

PlanPremiumCountryUkDeviceGoogle pixel 6Operating SystemAndroid My Question or IssueWhen I'm using the new DJ feature and I queue a song, that song isn't played next and the song DJ was previously playing is played again Not being able to queue with ...

  • Visitor
  • Plan Premium Country Uk Device Google pixel 6 Operating System Android   My Question or Issue When I'm using the new DJ feature and I queue a song, that song isn't played next and the ...
  • Ev_1235
  • Visitor
  • 532 Views
  • 2 replies
  • 2 likes
  • 532 Views
  • 2 replies
  • 2 likes

My podcasts are playing in reverse from newer to older. How do I fix this?

I can change the order the episodes are displayed, but when it automatically plays the next episode, it play the previous episode, instead if the next.

  • Visitor
  • I can change the order the episodes are displayed, but when it automatically plays the next episode, it play the previous episode, instead if the next.
  • Amayy
  • Spotify Star
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app downloaded podcasts show downloading icon when already done

On Android app under Library > Your Episodes I have a number of auto downloaded podcasts episodes. Each time I open the app all ~50 of them show the spinning download icon even though they have already been downloaded. They never re-download, just al...

  • Regular
  • On Android app under Library > Your Episodes I have a number of auto downloaded podcasts episodes. Each time I open the app all ~50 of them show the spinning download icon even though they have al...
  • MihailY
  • Moderator
  • 133 Views
  • 1 replies
  • 0 likes
  • Android
    Downloaded Podcasts
  • 133 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can I see what date a song was added to my playlist on my android device?

I only have access to Spotify on android devices (phone/tablet), either through the app or in the browser using open.spotify.comI'd like to know which date I added certain songs to a playlist of mine. The only answers I found are about how to do this...

  • Casual Listener
  • I only have access to Spotify on android devices (phone/tablet), either through the app or in the browser using open.spotify.com I'd like to know which date I added certain songs to a playlist of mi...
  • MihailY
  • Moderator
  • 11846 Views
  • 3 replies
  • 0 likes
  • 11846 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution getting notified about podcasts I don't follow

Plan - Premium FamilyCountry - USADevice - Pixel 5Operating System - Android 12 My Question or IssueI get push notifications for podcasts that I do not follow. See screen shots, I do not follow Behind the Bastards or It Could Happen Here, but I am ge...

  • Regular
  • Plan - Premium Family Country - USA Device - Pixel 5 Operating System - Android 12   My Question or Issue I get push notifications for podcasts that I do not follow. See screen shots, I ...
  • AlecCollins
  • Casual Listener
  • 6419 Views
  • 14 replies
  • 1 likes
  • 6419 Views
  • 14 replies
  • 1 likes

Solved!! Unable to play songs on Spotify android app

I recently factory reset my android phone (FP3), and have reinstalled all apps. Since this, I am unable to play any song on Spotify. If I search for an artist, and select one - the screen never loads and remains black. I can select a song to play, bu...

  • Casual Listener
  • I recently factory reset my android phone (FP3), and have reinstalled all apps. Since this, I am unable to play any song on Spotify. If I search for an artist, and select one - the screen never loads...
  • PSouthwood
  • Casual Listener
  • 204 Views
  • 1 replies
  • 0 likes
  • 204 Views
  • 1 replies
  • 0 likes

Superuser Contribution lock screen control

I have no control of spotify from lock screen on pixel 6 after recent update. I've checked all settings for lock screen display and spotify notifications, all are toggled on. Not sure what else to do.

  • Casual Listener
  • I have no control of spotify from lock screen on pixel 6 after recent update. I've checked all settings for lock screen display and spotify notifications, all are toggled on. Not sure what else to do.
  • Bdizzle697
  • Casual Listener
  • 208 Views
  • 2 replies
  • 0 likes
  • 208 Views
  • 2 replies
  • 0 likes

Superuser Contribution 5.1 Sound on FireTV 4k

Running Spotify Premium on the FireTV Stick 4k Hello guys! I noticed that the Spotify app only plays the songs with Stereo sound.Is there a way to change it? Netflix or different apps on the FireTV all play on 5.1 surround. So must be an "issue" with...

  • Newbie
  •   Running Spotify Premium on the FireTV Stick 4k   Hello guys! I noticed that the Spotify app only plays the songs with Stereo sound. Is there a way to change it? Netflix or different a...
  • arturobaab
  • Visitor
  • 2315 Views
  • 4 replies
  • 9 likes
  • 2315 Views
  • 4 replies
  • 9 likes

Superuser Contribution Fallas en la app.

Tengo ya semanas con este problema de la app Spotify, tarda en cargar la app y en reproducir la música, ya reinicie mi celular y también desinstale la app y la volví a instalar y sigue igual y ya llevo unas tres semanas con ese problema .

  • Newbie
  • Tengo ya semanas con este problema de la app Spotify, tarda en cargar la app y en reproducir la música, ya reinicie mi celular y  también desinstale la app y la volví a instalar y sigue igual y ...
  • OscarDC
  • Moderator
  • 428 Views
  • 1 replies
  • 0 likes
  • 428 Views
  • 1 replies
  • 0 likes

Android Automotive Volvo MY2023. Download sounds, off-line mode, how ??

PlanPremiumCountryPolandDeviceVolvo XC60 MY2023Operating SystemAndroid Automotive 11 My Question or IssueHi. My car already comes with software from Google. The Spotify app is pre-installed. How can I download and save selected songs, podcasts in the...

  • Newbie
  • Plan Premium Country Poland Device Volvo XC60 MY2023 Operating System Android Automotive 11   My Question or Issue Hi. My car already comes with software from Google. The Spotify app i...
  • Wimwicket
  • Newbie
  • 339 Views
  • 1 replies
  • 3 likes
  • 339 Views
  • 1 replies
  • 3 likes

Superuser Contribution How to stop payment from debitcard

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joan
  • Moderator
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Quitar el modo remix en playlists

Hola a todos.Tengo una consulta que el soporte tecnico de spotify no ha resuelto.Cuando escucho musica de algunas playlist ocurre que las canciones se van enganchando como si fuera un remix, por ejemplo: la cancion actual no termina y comienza a sona...

  • Newbie
  • Hola a todos. Tengo una consulta que el soporte tecnico de spotify no ha resuelto. Cuando escucho musica de algunas playlist ocurre que las canciones se van enganchando como si fuera un remix, por ...
  • AlejaR
  • Moderator
  • 2037 Views
  • 3 replies
  • 0 likes
  • Playlist issues
  • 2037 Views
  • 3 replies
  • 0 likes

Superuser Contribution some downloaded podcast episodes not visible offline or undownloading themselves

PlanFreeCountryAustraliaDeviceSamsung S10EOperating SystemAndroid 12 I have 500+ podcast episodes downloaded to listen to offline. a few weeks ago, I noticed that only 80ish episodes showed up when I looked at the "your episodes" thing with the inter...

Screenshot_20230628_132506_Spotify.jpg Screenshot_20230628_132540_Spotify.jpg
  • Casual Listener
  • Plan Free Country Australia Device Samsung S10E Operating System Android 12   I have 500+ podcast episodes downloaded to listen to offline. a few weeks ago, I noticed that only 80ish ep...
  • Eni
  • Moderator
  • 390 Views
  • 3 replies
  • 0 likes
  • Android
    downloads
    Podcasts
    your episodes
  • 390 Views
  • 3 replies
  • 0 likes

Superuser Contribution Porque las letras de las canciones no se puede visualizar en mi dispositivo

Las letras de las canciones no me aparecen en mi cuenta, en ninguno de mis dispositivos moviles, solo aparecen en mi PC, el problema persiste en mi cuenta porque he intentado en otras cuentas y aparecen perfectamente, como puedo solucionar esto, para...

  • Visitor
  • Las letras de las canciones no me aparecen en mi cuenta, en ninguno de mis dispositivos moviles, solo aparecen en mi PC, el problema persiste en mi cuenta porque he intentado en otras cuentas y apare...
  • Vasil
  • Moderator
  • 288 Views
  • 1 replies
  • 2 likes
  • 288 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Shuffle function Liked Songs

PlanPremiumCountryNetherlandsDeviceOnePlus 7T My Question or IssueFor some reason since the last update, the shuffle function in my liked songs, instead of shuffling the songs, creates the same 'playlist' based on from which song I trigger the shuffl...

  • Newbie
  • Plan Premium Country Netherlands Device OnePlus 7T   My Question or Issue For some reason since the last update, the shuffle function in my liked songs, instead of shuffling the songs, c...
  • darrask
  • Casual Listener
  • 7443 Views
  • 4 replies
  • 2 likes
  • 7443 Views
  • 4 replies
  • 2 likes

Superuser Contribution Can't jump to the position of a currently playing song in the playlist

PlanPremiumCountryGermanyDeviceHuaweiOperating SystemAndroid My Question or IssueFor the last couple of days I had a problem whenever I've been listening to a playlist and wanted to jump to the position of the song I'm currently listening to. Usually...

  • Casual Listener
  •   Plan Premium Country Germany Device Huawei Operating System Android   My Question or Issue For the last couple of days I had a problem whenever I've been listening to a playlis...
  • Eni
  • Moderator
  • 384 Views
  • 3 replies
  • 1 likes
  • 384 Views
  • 3 replies
  • 1 likes

Superuser Contribution Some podcasts won't play

PlanFree CountryUk DeviceTablet Operating SystemAndroid My Question or Issue Some of the podcasts I listen to won't play (timer stays at 00.00 even when I try skip further into podcast) or download (download % stays at 0), This problem is affecting a...

  • Regular
  • Plan Free   Country Uk   Device Tablet    Operating System Android      My Question or Issue   Some of the podcasts I listen to won't play (time...
  • MihailY
  • Moderator
  • 495 Views
  • 9 replies
  • 0 likes
  • 495 Views
  • 9 replies
  • 0 likes

Superuser Contribution Cant Share Lyrics

PlanPremiumCountryPhilippinesDevice(Samsung J2 core)Operating System(Android Oreo) My Question or Issuewhy i cant find the lyrics button on my spotify am i the only one experiencing this.? You cant say that i need to update it or what because i just ...

  • Casual Listener
  •   Plan Premium Country Philippines Device (Samsung J2 core) Operating System (Android Oreo)   My Question or Issue why i cant find the lyrics button on my spotify am i the o...
  • 12critters
  • Visitor
  • 7353 Views
  • 11 replies
  • 1 likes
  • cant share
    lyrics
    missing share lyrics
    share lyrics button
  • 7353 Views
  • 11 replies
  • 1 likes