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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6940 Views

0 replies

7 likes

  • 6940 Views
  • 0 replies
  • 7 likes

Output switches to phone when I get back to my car

PlanPremiumCountryUSADevicePixel 6AOperating SystemAndroid 14 My Question or IssueThis problem started after I updated to Android 14. I have the latest version of the Spotify app 8.8.80.599. My car is a 2016 Toyota Prius.When I start out in my car in...

Regular

Plan Premium Country USA Device Pixel 6A Operating System Android 14   My Question or Issue This problem started after I updated to Android 14. I have the latest version of the Spotify...

shochatd

Regular

656 Views

1 replies

0 likes

  • 656 Views
  • 1 replies
  • 0 likes

App not loading

PlanWas premium but I cancelled it since the app isn't workingCountry Device(Samsung A12, Samsung galaxy tab S8, Hp laptop inspiron 15, its not working on all of this deviceOperating System( Android, Windows 10.) My Question or IssueI have deleted an...

Regular

Plan Was premium but I cancelled it since the app isn't working Country   Device (Samsung A12, Samsung galaxy tab S8, Hp laptop inspiron 15, its not working on all of this device Operating...

Maxim

Spotify Star

1079 Views

8 replies

0 likes

  • 1079 Views
  • 8 replies
  • 0 likes

Superuser Contribution Where is the play in the background setting?

There is a new notification when I open spotify asking me to turn on background play (or something like that, but there is no button that links directly to the phrase used by Spotify. The closest I found is 'Pause app activity if unused' but this has...

Visitor

There is a new notification when I open spotify asking me to turn on background play (or something like that, but there is no button that links directly to the phrase used by Spotify. The closest I f...

Ivelina

Moderator

26687 Views

6 replies

1 likes

  • 26687 Views
  • 6 replies
  • 1 likes

Superuser Contribution Volume spike when a song is changed (android)

PlanPremiumCountryGreeceDevicePoco F3 My Question or IssueHello, thank you for reading my issue. I am experiencing a problem for almost a year. That said problem occurs randomly, whenever a playlist is played or individual songs in smart shuffle mode...

Newbie

  Plan Premium Country Greece Device Poco F3   My Question or Issue Hello, thank you for reading my issue. I am experiencing a problem for almost a year. That said problem occurs r...

Joan

Moderator

894 Views

1 replies

0 likes

  • 894 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see liked on phone

I can't see my liked songs on my phone. I've tried refreshing, force closing, logging out on my phone, logging out of all devices, updating, clearing my cache and nothing is working. I can see my liked on my laptop both on the website as well as the ...

Visitor

I can't see my liked songs on my phone. I've tried refreshing, force closing, logging out on my phone, logging out of all devices, updating, clearing my cache and nothing is working. I can see my lik...

Yordan

Moderator

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify is asking me to buy premium to forward a song.

I tried to forward a song to listen to a specific part but then Spotify started to ask for premium and I tried again but it's still the same .

Visitor

I tried to forward a song to listen to a specific part but then Spotify started to ask for premium and I tried again but it's still the same .

Not applicable

1040 Views

3 replies

2 likes

  • 1040 Views
  • 3 replies
  • 2 likes

Superuser Contribution Android Auto crashing

Plan: PremiumCountry: PortugalDevice: Samsung S21+Operating System: Android My Question or IssueHi, my Android Auto has suddenly started crashing. It was working but not just stops during the first song. I've tried clearing the cache but to no avail....

Regular

Plan: Premium Country: Portugal Device: Samsung S21+ Operating System: Android   My Question or Issue Hi, my Android Auto has suddenly started crashing. It was working but not just stops d...

Maria

Moderator

2714 Views

7 replies

1 likes

  • 2714 Views
  • 7 replies
  • 1 likes

Superuser Contribution Can't login on my Android app but can login from computer

I've tried uninstalling and reinstalling Spotify, clearing data, but nothing works. I can log into my account fine from my computer, but from the app on my Android, I get a message saying "Something went wrong" and then the option to try logging in a...

Visitor

I've tried uninstalling and reinstalling Spotify, clearing data, but nothing works. I can log into my account fine from my computer, but from the app on my Android, I get a message saying "Something ...

MihailY

Moderator

557 Views

3 replies

1 likes

  • 557 Views
  • 3 replies
  • 1 likes

Superuser Contribution Can't download

PlanPremiumCountryIndiaDeviceVivo Y21Operating SystemAndroid My Question or IssueI can't download songs even though I have a premium plan

Visitor

  Plan Premium Country India Device Vivo Y21 Operating System Android   My Question or Issue I can't download songs even though I have a premium plan 

Elena

Moderator

457 Views

1 replies

0 likes

Premium
  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unexpected default playback behavior with new device

Premium PlanUnited StatesPixel 8 ProAndroid 14 After upgrading my phone, I'm having an issue with Spotify played via my car's Bluetooth. Before changing devices, Spotify would automatically play whatever was Now Playing (e.g., if I was listening to m...

Newbie

Premium Plan United States Pixel 8 Pro Android 14   After upgrading my phone, I'm having an issue with Spotify played via my car's Bluetooth. Before changing devices, Spotify would automati...

Joan

Moderator

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android Widget doesn't work

PlanPremiumCountryPolandDeviceRedmi Note 8 ProOperating SystemAndroid 11 My Question or IssueRecently my Android widget stopped working, however I was using it without any problems since few years. Instead of standard navigation there's two buttons t...

Newbie

Plan Premium Country Poland Device Redmi Note 8 Pro Operating System Android 11   My Question or Issue Recently my Android widget stopped working, however I was using it without any pr...

Eni

Moderator

1738 Views

1 replies

1 likes

  • 1738 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Repeat Pixel 6a restarts, app crashes, and Bluetooth shutting off since last update

I am a premium subscriber in the US currently using a Google Pixel 6a with Android 14 to access Spotify. Since the most recent app update, Spotify has been randomly crashing after 3 or so songs, causing my phone to reset, and Bluetooth has also been ...

Visitor

I am a premium subscriber in the US currently using a Google Pixel 6a with Android 14 to access Spotify.  Since the most recent app update, Spotify has been randomly crashing after 3 or so songs...

Susan_GP

Moderator

2394 Views

9 replies

0 likes

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  • 9 replies
  • 0 likes

Superuser Contribution Repeat button has disappeared

As far as I can tell, since the UI refresh, I can't repeat a single song any more.(Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

Visitor

As far as I can tell, since the UI refresh, I can't repeat a single song any more. (Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

stix80

Newbie

13626 Views

10 replies

0 likes

  • 13626 Views
  • 10 replies
  • 0 likes

Superuser Contribution Link não abre no app do celular

Qualquer link de playlist que recebo, não abre no app do celular. Abre o Spotify na página inicial, atualiza a página porém não vai para a playlist, já reinstalei o app. Limpei o cache e não deu certo, todas as outras contas da família funcionam, mas...

Casual Listener

Qualquer link de playlist que recebo, não abre no app do celular. Abre o Spotify na página inicial, atualiza a página porém não vai para a playlist, já reinstalei o app. Limpei o cache e não deu cert...

MihailY

Moderator

1929 Views

3 replies

0 likes

  • 1929 Views
  • 3 replies
  • 0 likes

Superuser Contribution My songs won’t pause even after I press the pause button and exit the app

So I listen to music a lot. I sometimes have the Spotify app and another app in split mode to easily access it. Recently, it just started doing this thing where it’s either playing another song with the previous song’s title card. The worst thing tha...

Newbie

So I listen to music a lot. I sometimes have the Spotify app and another app in split mode to easily access it. Recently, it just started doing this thing where it’s either playing another song with ...

Robb4242

Casual Listener

2476 Views

2 replies

2 likes

  • 2476 Views
  • 2 replies
  • 2 likes

Superuser Contribution There is an hour of silence in one podcast's episodes

Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast episode displays on my phone as ~2 1/2 hours long. My ...

Casual Listener

Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast epi...

Joan

Moderator

393 Views

1 replies

1 likes

  • 393 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify has no audio on Android Auto, all others work fine

Plan PremiumCountry USDevice Pixel 6 ProOperating System Android 14 (latest release)Spotify app latest release2018 Honda Civic I've had no issues with spotify on this phone/car combination for well over a year. I generally use the AAwireless dongle t...

Regular

Plan Premium Country US Device Pixel 6 Pro Operating System Android 14 (latest release) Spotify app latest release 2018 Honda Civic        I've had no issues with spot...

Susan_GP

Moderator

4784 Views

18 replies

2 likes

  • 4784 Views
  • 18 replies
  • 2 likes

Superuser Contribution Instagram storylerimde Canvaslar gözükmüyor?

Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?

Visitor

Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?

Eni

Moderator

279 Views

1 replies

0 likes

  • 279 Views
  • 1 replies
  • 0 likes