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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201612 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201612 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545848 Views

78 replies

3 likes

  • 545848 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453573 Views

571 replies

38 likes

Account
Free
  • 453573 Views
  • 571 replies
  • 38 likes

Superuser Contribution App keeps stopping

Since I've joined Spotify, we have experienced nothing but trouble with the app, playing either on our TV or via Bluetooth connection. The most recent has been the song just stopping playing and going back to the beginning. I have tried all of the re...

Casual Listener

Since I've joined Spotify, we have experienced nothing but trouble with the app, playing either on our TV or via Bluetooth connection. The most recent has been the song just stopping playing and goin...

OscarDC

Moderator

1006 Views

3 replies

0 likes

  • 1006 Views
  • 3 replies
  • 0 likes

Superuser Contribution Stop repeating.It keeps looping

I have just one song in 1 of my playlists. I want it to stop automatically once it ends but it doesn't. Eveytime I have to do it, and it starts playing automatically when switching devices. I'm fed up

Visitor

I have just one song in 1 of my playlists. I want it to stop automatically once it ends but it doesn't. Eveytime I have to do it, and it starts playing automatically when switching devices. I'm fed...

Joan

Moderator

617 Views

1 replies

0 likes

  • 617 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify crashes after login - car headunit

PlanPremiumDeviceAllwinner quad-core t3 k2001 (car headunit)Operating SystemAndroid 9My Question or IssueAfter one of the last updates - roughly a month ago, Spotify began crashing on startup. That is - after operating normally for about a year.If I ...

Casual Listener

Plan Premium Device Allwinner quad-core t3 k2001 (car headunit) Operating System Android 9 My Question or Issue After one of the last updates - roughly a month ago, Spotify began crashing on s...

OscarJAL

Visitor

1876 Views

5 replies

0 likes

  • 1876 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify will not work on all 3 of my Android devices worked perfect on apple phone

PlanPremiumCountryusaDeviceSM-T380 SMGG930V SM-T510Operating Systemandroid 8 9 & 11 My Question or IssueAfter install I get my playlist but just a message "Something went wrong". After answering that message a number of times it will play but unrespo...

Casual Listener

Plan Premium Country usa Device SM-T380 SMGG930V SM-T510 Operating System android 8  9 & 11   My Question or Issue After install I get my playlist but just a message "Somethin...

Bobbywires

Casual Listener

891 Views

2 replies

0 likes

  • 891 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Offline button disappeared

Within the last week the offline button disappeared from the menu. Usually I went to my profile pic, settings & privacy and then could activate/deactivate the offline mode. But it now simply has disappeared. This means I can't use Spotify when I'm on...

Regular

Within the last week the offline button disappeared from the menu. Usually I went to my profile pic, settings & privacy and then could activate/deactivate the offline mode. But it now simply has ...

k_dither

Roadie

16474 Views

14 replies

1 likes

  • 16474 Views
  • 14 replies
  • 1 likes

Superuser Contribution Why is it that on flights only a few songs are highlighted that I can play on a Samsung

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Dessi

Moderator

469 Views

1 replies

0 likes

  • 469 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify over multiple devices

PlanPremium with 30 day free (just upgraded today)CountryAustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Android Phone and Tablet, Windows 10 PC, TCL Television My Question or Issue I have been a member of Spotify f...

Visitor

Plan Premium with 30 day free (just upgraded today) Country Australia Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Android Phone and Tablet, Windows 10 PC, TCL ...

Yordan

Moderator

646 Views

1 replies

0 likes

  • 646 Views
  • 1 replies
  • 0 likes

how do I access my premum account on my new cell?

Where do i go to enter my premium spotify account on my new device?

Visitor

Where do i go to enter my premium spotify account on my new device?

Luan

Spotify Star

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google Nest commands not working

PlanPremiumCountryUSDeviceGoogle Nest MiniOperating SystemGoogle Home/Assistant? My Question or IssueI've tried three, and it's not getting them. For example, saying "Hey Google, play the 'Slam! Poetry Podcast" gets me "Sure, here's ;Poetry Slam TV (...

Visitor

Plan Premium Country US Device Google Nest Mini Operating System Google Home/Assistant?   My Question or Issue I've tried three, and it's not getting them. For example, saying "Hey Goo...

AlejaR

Moderator

1053 Views

1 replies

0 likes

  • 1053 Views
  • 1 replies
  • 0 likes

Superuser Contribution Volume normalization not working

PlanPremiumCountry DevicePixel 7 Pro projecting to Android AutoOperating SystemAndroid 15 beta My Question or IssueVolume normalization on Android is not working, at least through Android Auto. It now makes loud music louder and quiet podcasts quiete...

Regular

Plan Premium Country   Device Pixel 7 Pro projecting to Android Auto Operating System Android 15 beta   My Question or Issue Volume normalization on Android is not working, at lea...

Eni

Moderator

1797 Views

3 replies

0 likes

  • 1797 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Pausing While Driving

I've seen many other reports of this same exact issue. Spotify continuously paused my music while I am driving! THIS IS DANGEROUS AS MOST OF MY DRIVING IS HIGHWAY!! So moving at 50mph+ and having to unpause my music every few seconds is endangering m...

Casual Listener

I've seen many other reports of this same exact issue. Spotify continuously paused my music while I am driving! THIS IS DANGEROUS AS MOST OF MY DRIVING IS HIGHWAY!! So moving at 50mph+ and having to ...

MartinRomano

Casual Listener

7984 Views

4 replies

0 likes

  • 7984 Views
  • 4 replies
  • 0 likes

Superuser Contribution NO GLYPH

PlanPremiumCountryPhilippinesDeviceXiaomi 12S ProOperating SystemAndroid 13 My IssueSpotify showing "NO GLYPH" instead of actual icons

Casual Listener

Plan Premium Country Philippines Device Xiaomi 12S Pro Operating System Android 13   My Issue Spotify showing "NO GLYPH" instead of actual icons

nimrodkadim

Visitor

2047 Views

7 replies

1 likes

  • 2047 Views
  • 7 replies
  • 1 likes

Superuser Contribution Pagamento sem minha permissão

Olá então eu paguei uma assinatura que foi o plano individual no dia 23 de junho e peguei ele de graça aí dps avisaram que assim que acabasse o plano ia fazer uma cobrança no cartão so o que aconteceu foi que quando acabou o cartão já pagou outro pla...

Visitor

Olá então eu paguei uma assinatura que foi o plano individual no dia 23 de junho e peguei ele de graça aí dps avisaram que assim que acabasse o plano ia fazer uma cobrança no cartão so o que acontece...

Eni

Moderator

453 Views

1 replies

0 likes

  • 453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Phone is not locked when spotify is in foreground

PlanPremiumCountrySweden DeviceAsus zenfone 10Operating SystemAndroid 14 My Question or IssueWhenever I leave my phone unlocked it locks itself after 2 minutes. This used to be the case up until recently with sptofiy as well. I would turn on some mus...

Casual Listener

Plan Premium Country Sweden   Device Asus zenfone 10 Operating System Android 14   My Question or Issue Whenever I leave my phone unlocked it locks itself after 2 minutes. This ...

OscarDC

Moderator

649 Views

3 replies

0 likes

  • 649 Views
  • 3 replies
  • 0 likes

Is there a way to more precisely adjust volume on JBL boombox using android device?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen streaming music with Samsung S10+ connected to a JBL Boombox, when increasing volume on ...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When st...

Beholt

Music Fan

1150 Views

1 replies

1 likes

Android volume
JBL
JBL Boom Box
Volume Control
  • 1150 Views
  • 1 replies
  • 1 likes

Superuser Contribution Re: Sleep timer! Bring it back

Galaxy tab A 2016 model SMT580 OS T580ues5ctl1/T580xac5ctl1/ logged in and out 3 times no go for sleep timer.Spotify version 8.9.60.560

Visitor

Galaxy tab A 2016 model SMT580  OS T580ues5ctl1/T580xac5ctl1/ logged in and out 3 times no go for sleep timer. Spotify version 8.9.60.560

Novy

Moderator

467 Views

1 replies

0 likes

  • 467 Views
  • 1 replies
  • 0 likes

Superuser Contribution on samsung galaxy tab a 8.0 where is the icon for custom order??

also where is the ... 3 dot icon for 'rename', 'delete', etc.??How do I retrieve playlists that have disappeared ?? Some have disappeared from the Samsung tablet, and others have disappeared from my Asus laptop.

Visitor

also where is the ... 3 dot icon for 'rename', 'delete', etc.?? How do I retrieve playlists that have disappeared ?? Some have disappeared from the Samsung tablet, and others have disappeared from ...

Dessi

Moderator

420 Views

1 replies

0 likes

  • 420 Views
  • 1 replies
  • 0 likes

Superuser Contribution Starts playing unexpectedly when clicking on playlist

Does anyone else see the following bug? 1. You are playing from a playlist of your own,2. enter the "now playing" view (see picture)3. stop the playing4. click on the "playing from playlist" at the top5. for me, spotify now start the playing again, a...

Roadie

Does anyone else see the following bug?   1. You are playing from a playlist of your own, 2. enter the "now playing" view (see picture) 3. stop the playing 4. click on the "playing from pla...

OscarDC

Moderator

871 Views

3 replies

0 likes

  • 871 Views
  • 3 replies
  • 0 likes