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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106681 Views

26 replies

3 likes

  • 106681 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

216262 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 216262 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

569780 Views

78 replies

3 likes

  • 569780 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469855 Views

577 replies

40 likes

Account
Free
  • 469855 Views
  • 577 replies
  • 40 likes

Solved!!Superuser Contribution Where did offline mode go?

I don't have premium currently, and offline mode is gone. I used offline mode because for some reason downloaded podcasts would stream and eat data anyway. Was offline mode a premium feature? If yes, does that mean that now downloaded podcasts won't ...

Newbie

I don't have premium currently, and offline mode is gone. I used offline mode because for some reason downloaded podcasts would stream and eat data anyway. Was offline mode a premium feature? If yes,...

Rockie1215

Visitor

33857 Views

13 replies

0 likes

  • 33857 Views
  • 13 replies
  • 0 likes

Superuser Contribution Notification sound before playing music

My Spotify app plays the system notification sound before playing music nearly everytime after being idle for 30mins or so. Generally this sound is played along with the "connect to a device" popup which also is a bit annoying. Anyone know how to tur...

Casual Listener

My Spotify app plays the system notification sound before playing music nearly everytime after being idle for 30mins or so. Generally this sound is played along with the "connect to a device" popup w...

Joan

Moderator

4231 Views

5 replies

0 likes

  • 4231 Views
  • 5 replies
  • 0 likes

Superuser Contribution Auto-Download Podcast Feature Hangs

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 10+Operating SystemAndroid 12 My Question or IssueWhen enabled, the auto-download feature for new podcasts will attempt to download anything new and they all "hang" with spinning download icons but ...

Regular

Plan Premium Country United States Device Samsung Galaxy 10+ Operating System Android 12   My Question or Issue When enabled, the auto-download feature for new podcasts will attempt to...

demkoiib

Newbie

1462 Views

2 replies

0 likes

Android
Auto download
podcast
  • 1462 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hi, i'm a non-premium Android user on spotify, whenever i go to a playlist

Hi i'm a non-premium Android user on spotify, whenever i go to a playlist it automatically shuffles. And if i try to disable it, it says that you have to have premium.

Visitor

Hi i'm a non-premium Android user on spotify, whenever i go to a playlist it automatically shuffles. And if i try to disable it, it says that you have to have premium.

Novy

Moderator

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue won't work

PlanFreeCountryUsaDeviceAndroid (motorola thing) My Question or IssueOn Android, Version 8.9.66.543 I don't even have a button for the queue. Is this a normal thing for Android or js me??

Visitor

  Plan Free Country Usa Device Android (motorola thing)   My Question or Issue On Android, Version 8.9.66.543 I don't even have a button for the queue. Is this a normal thing for A...

Novy

Moderator

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop showing podcast at the top of my Home page.

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueUnwanted podcast at top of my homepage.

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue Unwanted podcast at top of my homepage. 

WilceyJ26

Newbie

84492 Views

132 replies

457 likes

  • 84492 Views
  • 132 replies
  • 457 likes

Superuser Contribution Sonos speakers not showing in Spotify

PlanPremiumCountryDenmarjDeviceOnePlus 11Operating SystemAndroid 13 My Question or IssueHi, This has not previously been an issue for me but since i switched phone (OnePlus 7 on Android 11 to OnePlus 11 on Android 13) a week ago i have had issues wit...

Gig Goer

Plan Premium Country Denmarj Device OnePlus 11 Operating System Android 13   My Question or Issue Hi,   This has not previously been an issue for me but since i switched phone (...

Not applicable

15127 Views

63 replies

2 likes

  • 15127 Views
  • 63 replies
  • 2 likes

Superuser Contribution "Can't play in the background without your permission" Notification I get every time I open Spotify

When I go to the App>Battery>Background restriction, it says "Background usage can't be restricted"I have had zero issues with Spotify playing in the background but the app still sends me this notification.It's a rather small issue, but it is still l...

Regular

When I go to the App>Battery>Background restriction, it says "Background usage can't be restricted" I have had zero issues with Spotify playing in the background but the app still sends me thi...

Joan

Moderator

1430 Views

1 replies

0 likes

  • 1430 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play nor view downloaded playlists without internet connection

My Question or Issue Bug:I cannot play my downloaded playlists without internet connection.I have testet this on two android devices with the newest version freshly downloaded from the play store.Steps to reproduce:1. Download the newest version of s...

Newbie

My Question or Issue   Bug: I cannot play my downloaded playlists without internet connection. I have testet this on two android devices with the newest version freshly downloaded from the p...

Joan

Moderator

603 Views

1 replies

0 likes

Android
internet connection
Offline
playback
playlist
  • 603 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify codes are not showing on my phone or laptop

I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able to read a code but i am unable to generate one any ...

Casual Listener

I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able ...

spencer07

Visitor

14427 Views

9 replies

0 likes

  • 14427 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify glitches

PlanPremiumCountryGuyanaDevice(Samsung s24)Operating System(Android 14)My Question or IssueSpotify keeps freezing my phone

Casual Listener

Plan Premium Country Guyana Device (Samsung s24) Operating System (Android 14) My Question or Issue Spotify keeps freezing my phone 

Deejay5

Casual Listener

938 Views

4 replies

0 likes

  • 938 Views
  • 4 replies
  • 0 likes

Superuser Contribution How do I disable auto shuffle?

Hey,I'm using a Spotify Premium account on my android device. Every time I try to play an album on the app it automatically chooses to use shuffle.I know that I need to avoid clicking the big 'Shuffle Play' button and press on a specific song on the ...

Newbie

Hey, I'm using a Spotify Premium account on my android device.   Every time I try to play an album on the app it automatically chooses to use shuffle. I know that I need to avoid clicking th...

rdeforest

Regular

88409 Views

106 replies

31 likes

  • 88409 Views
  • 106 replies
  • 31 likes

Superuser Contribution i can't see the controls of the music I'm playing on the lock screen

everything is fine on the notification settings and everything there is turned on but I still cannot see the music controls on the lock screen. I tried reinstalling the app but the problem persisted. I have a samsung galaxy f41. This has never happen...

Visitor

everything is fine on the notification settings and everything there is turned on but I still cannot see the music controls on the lock screen. I tried reinstalling the app but the problem persisted....

Yordan

Moderator

2582 Views

2 replies

0 likes

  • 2582 Views
  • 2 replies
  • 0 likes

Superuser Contribution widget on android phone

When using the spotify app on my oneplus android phone, i get a tiny widget on the top left on the screen. It overlaps with the notification icons on the notification bar.I cannot switch this off or place the widget elsewhere.Anybody an idea to solve...

Visitor

When using the spotify app on my oneplus android phone, i get a tiny widget on the top left on the screen. It overlaps with the notification icons on the notification bar. I cannot switch this off o...

MihailY

Moderator

658 Views

1 replies

1 likes

  • 658 Views
  • 1 replies
  • 1 likes

Superuser Contribution App just closes when i tap the icon

Device- iQOO Z7 5GOperating system- Android 14 Problem-Since yesterday everytime i try to open the app it just closes automatically,it just shows the spotify icon and automatically closes.I tried Switching On/Off my phone it didn't work,i also tried ...

Regular

Device- iQOO Z7 5G Operating system- Android 14   Problem-Since yesterday everytime i try to open the app it just closes automatically,it just shows the spotify icon and automatically closes....

Arnab1

Regular

1334 Views

8 replies

0 likes

  • 1334 Views
  • 8 replies
  • 0 likes

Daily Mixes - same songs recurring endlessly

Hi all, I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes. But I increasingly find that the same songs recur endlessly. It's even worse if I have "liked" a song, then it comes up even more often. Is there an option to exclu...

Casual Listener

Hi all,   I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes.  But I increasingly find that the same songs recur endlessly.  It's even worse if I have "like...

anordinaryperson13

Casual Listener

1081 Views

2 replies

3 likes

  • 1081 Views
  • 2 replies
  • 3 likes

When I open spotify on my phone it will somtimes show a notification

I have turned off notifications, and I don't want any pop ups. Its not a shitty website I am on, its an app I am paying for.

Visitor

I have turned off notifications, and I don't want any pop ups. Its not a shitty website I am on, its an app I am paying for.

417 Views

0 replies

0 likes

  • 417 Views
  • 0 replies
  • 0 likes

Can't access all playlists on Android

I can't access all my playlists on Android that I can on desktop

Visitor

I can't access all my playlists on Android that I can on desktop

Amay

Spotify Star

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compatibility issues with poweramp equalizer

PlanFreeCountryUSADeviceSamsung S23Operating SystemAndroid 14 My Question or IssueSystem volume spikes for a bit then lowers below what it originally was at without changing volume %. This occurs when I open the app and skip a song for the first time...

Newbie

  Plan Free Country USA Device Samsung S23 Operating System Android 14   My Question or Issue System volume spikes for a bit then lowers below what it originally was at without c...

Dessi

Moderator

3476 Views

1 replies

0 likes

Android
bugs
Equalizer
Glitches
Issues
poweramp
problems
volume issues
  • 3476 Views
  • 1 replies
  • 0 likes