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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I am using Spotify on a Google TV (Sony). TV is connected HDMI to a 3.1 speaker setup via ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi &nb...
Moderator
875 Views
1 replies
0 likes
PlanPremiumCountryUkDeviceHuawei p30 Pro Operating SystemAndroid My Question or IssueI'm using the Spotify app on Android and I want to move my downloads to the SD card, but this isn't appearing as an option in Settings - any suggestions?
Plan Premium Country Uk Device Huawei p30 Pro Operating System Android My Question or Issue I'm using the Spotify app on Android and I want to move my downloads to the SD...
Moderator
446 Views
3 replies
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PlanPremiumCountryUSDeviceGalaxy s22 ultra Operating System My Question or IssueWhen listening to podcasts it will randomly start a new podcast. It will also change podcasts or jump to a random time in there current podcast after an in episode add
Plan Premium Country US Device Galaxy s22 ultra Operating System My Question or Issue When listening to podcasts it will randomly start a new podcast. It will also chang...
Moderator
302 Views
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PlanStudent CountryUSA DeviceSamsung Galaxy A53 5GOperating SystemAndroid 13 My Question or IssueEnhanced playlist feature is very buggy. Sometimes the shuffle button will be toggled onto "Enhanced playlist" but the playlist will not play shuffled; i...
Plan Student Country USA Device Samsung Galaxy A53 5G Operating System Android 13 My Question or Issue Enhanced playlist feature is very buggy. Sometimes the shuffle butt...
Moderator
1442 Views
9 replies
0 likes
When my children listening to a radioplay the last 2 to 4 seconds of every chapter are skipped by Spotify. I cleaned the catch, I reinstalled the app problem not solved... Don't know what to do...
When my children listening to a radioplay the last 2 to 4 seconds of every chapter are skipped by Spotify. I cleaned the catch, I reinstalled the app problem not solved... Don't know what to do... 😞
Moderator
509 Views
4 replies
0 likes
I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spotify's side. Only when I install an old APK it gets ...
I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spot...
Newbie
9686 Views
27 replies
6 likes
When I first open the app and sometimes when I have already started playing a song from a playlist, the app will change to a random song in a random playlist from my library. I've gone through all my settings to make sure every kind of shuffle and au...
When I first open the app and sometimes when I have already started playing a song from a playlist, the app will change to a random song in a random playlist from my library. I've gone through all my...
Casual Listener
11206 Views
8 replies
0 likes
Hi! I've been a Spotify premium member for about ten years now, and while each update seems to take away a bit of functionality, this last update takes the cake. I'm no longer able to listen to all my Liked songs by one artist at once. I can either l...
Hi! I've been a Spotify premium member for about ten years now, and while each update seems to take away a bit of functionality, this last update takes the cake. I'm no longer ab...
Newbie
766 Views
3 replies
3 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello there, I've been having some troubles with the app. I played a playlist specifically th...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello t...
Moderator
330 Views
1 replies
0 likes
i already tried to uninstall and install the app, and restart my phone several times but every time i got a message that tells me an error was produced
i already tried to uninstall and install the app, and restart my phone several times but every time i got a message that tells me an error was produced
Moderator
334 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceAsus Zenfone 9Operating SystemAndroid 13 My Question or IssueI have a playlist with several hundred tracks unavailable on spotify. These local tracks are available on my PC and I can play them with no issue. Several years ag...
Plan Premium Country US Device Asus Zenfone 9 Operating System Android 13 My Question or Issue I have a playlist with several hundred tracks unavailable on spotify. These local track...
Casual Listener
25715 Views
25 replies
2 likes
PlanFreeCountryUnited States DeviceMitsubishi Fire TVOperating SystemFire OS 6.2.9.8 My Question or IssueDon't think this is an Android issue as the device is a fire tv, but I couldn't find a better section. For the last like 8+ months the Spotify ap...
Plan Free Country United States Device Mitsubishi Fire TV Operating System Fire OS 6.2.9.8 My Question or Issue Don't think this is an Android issue as the device is a fire tv,...
Spotify Legend
412 Views
1 replies
0 likes
No matter what guide I find, this new update just doesn't show the Listening History whatsoever. I've tried EVERYTHING but nothing is showing up
No matter what guide I find, this new update just doesn't show the Listening History whatsoever. I've tried EVERYTHING but nothing is showing up
297 Views
0 replies
0 likes
I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song in either situation because then I could just FF or ...
I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song i...
Moderator
1884 Views
7 replies
4 likes
PlanPremiumCountryBrazilDevicePoco X4 ProOperating SystemAndroid Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's considered a problem, it's just a feature that it's annoying and I have no cont...
Plan Premium Country Brazil Device Poco X4 Pro Operating System Android Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's...
Newbie
14494 Views
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PlanPremiumCountryUKDeviceMoto G62Operating SystemAndroid 13 My Question or IssueSpotify crashes every few minutes when running in the background. I have tried reinstalling and have switched off Android's battery optimisation feature for spotify. It ...
Plan Premium Country UK Device Moto G62 Operating System Android 13 My Question or Issue Spotify crashes every few minutes when running in the background. I have tried reinstalling a...
Casual Listener
2180 Views
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Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bring this to your attention in the hope that it can be resolved. The lag issue ...
Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bri...
Moderator
1210 Views
1 replies
0 likes
Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?
Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?
Spotify Star
448 Views
1 replies
0 likes
PlanPremiumCountry DeviceOppo a16Operating SystemColour os My Question or IssueIs dj available in Oppo yet, I'm from Queensland if that matters
Plan Premium Country Device Oppo a16 Operating System Colour os My Question or Issue Is dj available in Oppo yet, I'm from Queensland if that matters
Spotify Legend
358 Views
1 replies
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PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy Z Fold 4Operating SystemAndroid 13Spotify Version8.8.74.652 My Question or IssueRecently song downloads on my phone have been getting stuck or take extremely long (20 - 30 minutes for a song). I have...
Plan Premium Country South Africa Device Samsung Galaxy Z Fold 4 Operating System Android 13 Spotify Version 8.8.74.652 My Question or Issue Recently song downloads on my phone hav...
Regular
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