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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6961 Views

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Superuser Contribution Spotify has no audio on Android Auto, all others work fine

Plan PremiumCountry USDevice Pixel 6 ProOperating System Android 14 (latest release)Spotify app latest release2018 Honda Civic I've had no issues with spotify on this phone/car combination for well over a year. I generally use the AAwireless dongle t...

Regular

Plan Premium Country US Device Pixel 6 Pro Operating System Android 14 (latest release) Spotify app latest release 2018 Honda Civic        I've had no issues with spot...

Susan_GP

Moderator

4794 Views

18 replies

2 likes

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Superuser Contribution Instagram storylerimde Canvaslar gözükmüyor?

Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?

Visitor

Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?

Eni

Moderator

280 Views

1 replies

0 likes

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Solved!!Superuser Contribution can't login anymore

PlanFreeCountryFranceDeviceSamsung Galaxy S21 Ultra AND Windows 10ProOperating SystemWindows 10Pro My Question or Issuehello, I am no able to connect anymore for 3 days now. This is happening simultaneously on my phone and windows.I tried connection ...

Casual Listener

Plan Free Country France Device Samsung Galaxy S21 Ultra AND Windows 10Pro Operating System Windows 10Pro   My Question or Issue hello, I am no able to connect anymore for 3 days now. ...

Not applicable

1306 Views

6 replies

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Solved!!Superuser Contribution Download folder full of small files named 'com.spotify.music_xxxx'

Hello, recently noticed Spotify created a ton of small files in my download folder, creating a mess to find my actual downloads. They are named com.spotify.music_xxxx. My file browser categorize them as icons, but I can't open them to check that. Any...

Gig Goer

Hello,  recently noticed Spotify created a ton of small files in my download folder, creating a mess to find my actual downloads. They are named com.spotify.music_xxxx.  My file browser c...

mat4444

Gig Goer

1002 Views

5 replies

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Superuser Contribution Equalizer Issues Bass Boost

PlanPremiumCountry United StatesDevice(Pixel 7)Operating System(Android 14) My Question or IssueWhen enabling Equalizer, bass boost is now automatically on, making the music sound flat when its set at none, when sliding the bass boost enhancement all...

Casual Listener

  Plan Premium Country  United States Device (Pixel 7) Operating System (Android 14)   My Question or Issue When enabling Equalizer, bass boost is now automatically on, maki...

AlejaR

Moderator

1987 Views

4 replies

0 likes

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Superuser Contribution Smart Shuffle stops playback (Liked Songs)

PlanPremiumCountryNetherlandsDeviceSony Xperia 5 IIOperating SystemAndroid 12 My Question or IssueWhenever I turn on smart shuffle in my Liked Songs it seems to break something. If I turn smart shuffle off and minimize the app and then go back to it ...

Music Fan

Plan Premium Country Netherlands Device Sony Xperia 5 II Operating System Android 12    My Question or Issue Whenever I turn on smart shuffle in my Liked Songs it seems to break s...

OscarDC

Moderator

1262 Views

12 replies

2 likes

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  • 2 likes

Superuser Contribution How to start a playlist from the start?

I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle

Casual Listener

I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle

Yordan

Moderator

10627 Views

1 replies

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Newer songs not appearing on playlist

PlanFreeCountryUnited KingdomDeviceSamsung Galaxy S20 EdgeOperating SystemAndroid 13 My Question or IssueSo since last night at around 23:00 my time, every song i have added since March 2021 has disappeared on my playlist. The songs are still there I...

Casual Listener

Plan Free Country United Kingdom Device Samsung Galaxy S20 Edge Operating System Android 13   My Question or Issue So since last night at around 23:00 my time, every song i have added ...

no1fanofthepals

Casual Listener

343 Views

1 replies

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Superuser Contribution Music is gone

PlanPremiumCountrySwedenDeviceLGv30sOperating SystemAndroid My Question or IssueI've tried to look through the forum but can't find my issue, and I'm not sure where to put it so I'll try here and hope for the best. I can't access my music, at all, fr...

Casual Listener

Plan Premium Country Sweden Device LGv30s Operating System Android   My Question or Issue I've tried to look through the forum but can't find my issue, and I'm not sure where to put it...

Pandaora

Casual Listener

379 Views

2 replies

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Superuser Contribution Latest update on 4 october, break spotify on my samsung a14 5G

I have random crashSome times i open the app and click on libray a few sec later, the app just crashI cant open my episode, it never load, just spinning, and black screen Samsung showHigh battery usageThis app crash a lot, lets hibernate the app Spot...

Regular

I have random crash Some times i open the app and click on libray a few sec later, the app just crash I cant open my episode, it never load, just spinning, and black screen   Samsung show H...

hup333

Regular

657 Views

3 replies

0 likes

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Solved!!Superuser Contribution "You're still connected..." Notification needs to stop

I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want Can I disable this notification?

Newbie

I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want  Can I disable this notific...

Spudak

Regular

7420 Views

12 replies

32 likes

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Superuser Contribution Now playing Palylist disappears

PlanPremiumCountryUKDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueSince the latest Spotify update (v8.8.76.667) after getting part way through a playlist, and then returning to it several hours later, Spotify seems to have forgotten...

Casual Listener

Plan Premium Country UK Device Samsung S20 Operating System Android 13   My Question or Issue Since the latest Spotify update (v8.8.76.667) after getting part way through a playli...

Eni

Moderator

438 Views

3 replies

0 likes

playlist
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Superuser Contribution Spotify not working on my home WIFI

PlanFamily Operating SystemMultiple Android phones My Question or IssueMy issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to our WiFi. Yet it works on other people's wifi and on mobile data. The ONLY...

Visitor

Plan Family  Operating System Multiple Android phones   My Question or Issue My issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to o...

Vasil

Moderator

430 Views

1 replies

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Superuser Contribution Wrong song plays on album view

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 11 My Question or IssueOn this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actually plays the song "I Promise to Love You," and the track titled "I Promise to...

Newbie

Plan Premium Country USA Device Pixel 2 Operating System Android 11   My Question or Issue On this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actuall...

Joan

Moderator

359 Views

1 replies

0 likes

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Superuser Contribution Spotify causes significant battery drain on Pixel 8 Pro

Pixel 8 Pro, Android 14, Spotify Premium build 8.8.76.667, Sweden. Brand new phone and first day of use, and installed the app earlier today. Spotify has somehow managed to drain 38% (!) of battery with 4 minutes screen time and 4h 44 mins background...

Regular

Pixel 8 Pro, Android 14, Spotify Premium build 8.8.76.667, Sweden.   Brand new phone and first day of use, and installed the app earlier today.  Spotify has somehow managed to drain 38% (...

PixelSp0tify

Visitor

60511 Views

146 replies

35 likes

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Superuser Contribution Speaker set up on Google TV

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi I am using Spotify on a Google TV (Sony). TV is connected HDMI to a 3.1 speaker setup via ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi &nb...

Kiril

Moderator

906 Views

1 replies

0 likes

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Superuser Contribution No option to move downloads to Sd card

PlanPremiumCountryUkDeviceHuawei p30 Pro Operating SystemAndroid My Question or IssueI'm using the Spotify app on Android and I want to move my downloads to the SD card, but this isn't appearing as an option in Settings - any suggestions?

Casual Listener

Plan Premium Country Uk Device Huawei p30 Pro  Operating System Android    My Question or Issue I'm using the Spotify app on Android and I want to move my downloads to the SD...

OscarDC

Moderator

462 Views

3 replies

0 likes

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Superuser Contribution Android podcast changes

PlanPremiumCountryUSDeviceGalaxy s22 ultra Operating System My Question or IssueWhen listening to podcasts it will randomly start a new podcast. It will also change podcasts or jump to a random time in there current podcast after an in episode add

Visitor

Plan Premium Country US Device Galaxy s22 ultra  Operating System     My Question or Issue When listening to podcasts it will randomly start a new podcast. It will also chang...

AlejaR

Moderator

311 Views

1 replies

0 likes

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Superuser Contribution Enhanced playlist crashes app

PlanStudent CountryUSA DeviceSamsung Galaxy A53 5GOperating SystemAndroid 13 My Question or IssueEnhanced playlist feature is very buggy. Sometimes the shuffle button will be toggled onto "Enhanced playlist" but the playlist will not play shuffled; i...

Regular

Plan Student  Country USA  Device Samsung Galaxy A53 5G Operating System Android 13   My Question or Issue Enhanced playlist feature is very buggy. Sometimes the shuffle butt...

AlejaR

Moderator

1473 Views

9 replies

0 likes

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Superuser Contribution I have the problem that spotify skips the last seconds of a song

When my children listening to a radioplay the last 2 to 4 seconds of every chapter are skipped by Spotify. I cleaned the catch, I reinstalled the app problem not solved... Don't know what to do...

Casual Listener

When my children listening to a radioplay the last 2 to 4 seconds of every chapter are skipped by Spotify. I cleaned the catch, I reinstalled the app problem not solved... Don't know what to do... 😞

Eni

Moderator

525 Views

4 replies

0 likes

  • 525 Views
  • 4 replies
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