Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Spoiler (Highlight to read) PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy A71Operating SystemAndroid 11Spotify App Version: 8.6.88.1104My Question or IssueAdding songs from a downloaded playlist to another of my playlists (no matter if they are d...
I have free spotify. Whenever my playlist with 12 tracks from the same artist finishes, instead of playing it again spotify forces me to listen to 'suggested' songs and wont let me listen to whag I want to listen to. Please help, autoplay is off. I t...
Plan: PremiumCountry: USDevice: Samsung Note 4 (don't mock me)Operating System: Android Marshmallow (6.0.1)(EOL 2020)Service (and I use the term loosely): Verizon My Question or Issue:Failures:Could not make or receive phone calls. Sometime got messa...
Plan: PremiumCountry: USADevice: OnePlus5Operating System: Android 10Spotify Version: 8.6.66.22 (but problem has existed for a long time) My Question or IssueOn a podcast page, I can filter displayed episodes by "Downloads". I leave the app by clicki...
1. Spotify connect works half time on Android. It you try to skip a few songs connect just stops working. You can see video about it here:https://twitter.com/harvasyuk/status/1459594876312596481?s=20 2. When phone is in Ukrainian language chart cover...
PlanPremiumCountryIndiaDeviceOnePlus 7T ProOperating SystemAndroid 10 (Spotify v 8.5.77.1043) My Question or IssueThere is a huge amount of lag and delay when using the Spotify app. Swipe actions for changing tracks results in stutters and animation ...
Switching devices used to be easy. Still is on the desktop, but on my android app I'm now lumbered with 'Start a group session' when I tap the device button. I might use this feature once a year, I switch devices on the fly all the time. How do I do ...
PlanPremiumCountryUSADeviceAndroidOperating SystemAndroid 10Spotify 8.6.2.774Android: 10 My Question or IssueI just noticed this because we've burnt thru 20+ gig of data this month. (Normal is 2-3). Spotify is downloading all my offline playlists ove...
Hey Spotify, hope your followers are increasing by day. So ,when i was listening a song , i liked a song so much such that i turned auto repeated currently playing song but later on i lost interest and to change to other song will need to go to playl...
PlanPremiumCountryUKDeviceSamsung Note 8Operating SystemAndroid 9.0 My Question or IssueExplicit songs play even though explicit filter is enabled. I have my explicit filter enabled on my device. I play my music through an Amazon Echo. I have the pro...
When using the mobile Spotify app, Spotify adds songs to a playlist that's self-made. This shouldn't be happening, since I don't have selected the "Autoplay" function. People say it's because a playlist is too short or it's because it's not a premium...
PlanPremium DeviceGoogle Pixel/Samsung Galaxy Watch ActiveOperating SystemAndroid P My Question or IssueI'm experiencing high battery usage from the Spotify app when connected to my Galaxy watch Active in remote playback mode, even when no music is p...
I was looking for a place to submit a trouble ticket.Frequently the mobile app using Android auto will stop playing and mark the podcast as played. This seems to happen where advertisements would go.This is very inconvenient for long podcasts.
Currently, in the now playing screen, tapping on the name of the playlist playing (second line from top) will open that playlist and jump to the position of the playing track.But doing the same thing when playing from "Liked Songs" will open that pla...
PlanPremiumCountry AustraliaDeviceGoogle Pixel 6 Pro (also tried Google Pixel 4a 5G)Operating SystemAndroid 12 My Question or IssueWhen using Android Auto in the car my voice commands are understood and repeated back to me but not actioned by Spotify...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I ask one of my Alexa's to play Spotify, instead of carrying on from the last song playe...
PlanPremiumCountryIndiaDeviceSamsung M11Operating SystemAndroid 10My Question or IssueI am a premium subscriber, from india, where lyrics are available. However I am unable to view any lyrics on phones with this account (I have tried 3 different phon...
PlanPremiumCountryU.S.A.DeviceOnePlus 7t Pro McLarenOperating SystemAndroid 11 My Question or Issue:This is a description of my issue and how I fixed it.I had an issue where one of the songs I downloaded was in very poor quality, this happened even t...
I have a very large catalogue of local files music that used to be stored on my PC. However, after some technical issues with the windows username I had lost the files because all the files under the user folder vanished. However I still have the mus...
PlanPremiumDeviceSamsung A51My Question or IssueCan i play both Spotify and Youtube Videos at the same time with headphones? I have tried most Solutions i found but it didnt work