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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

385611 Views

544 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7959 Views

0 replies

7 likes

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Moving Downloaded Library

PlanPremiumCountryUKDeviceOpp0 A77Operating SystemAndroid My Question or IssueI noticed my phone slowing down so I went through the usual checks on it including looking at storage. Whilst I was not completely out of storage space I did have 9Gb of do...

Music Fan

Plan Premium Country UK Device Opp0 A77 Operating System Android   My Question or Issue I noticed my phone slowing down so I went through the usual checks on it including looking at st...

613 Views

0 replies

0 likes

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Solved!!Superuser Contribution Spotify only working if VPN is turned on

PlanPremiumCountryGermanyDeviceASUS ROG Phone 7Operating SystemAndroid 14 Build 34.1010.0820.76My Question or IssueSo I got my hands on a ROG Phone and tried to use Spotify at work using Mobile Data. When I tried to play music, it wouldn't load at al...

Casual Listener

Plan Premium Country Germany Device ASUS ROG Phone 7 Operating System Android 14 Build 34.1010.0820.76 My Question or Issue So I got my hands on a ROG Phone and tried to use Spotify at work ...

C3rb3ru5

Casual Listener

5766 Views

4 replies

0 likes

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Superuser Contribution i can not use the playback settings on my samsung

I am paying for a premium account and i entered to the settings of the app and playback settings doesn't work, you can even touch it

Visitor

I am paying for a premium account and i entered to the settings of the app and playback settings doesn't work, you can even touch it

Eni

Moderator

440 Views

1 replies

0 likes

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Solved!! java.lang.RuntimeException: Unable to start activity ComponentInfo{com.spotify.music/com.spotify.log

PlanPremiumCountryMexicoDeviceSamsung Galaxy S20+Operating SystemAndroid My Question or IssueSpofity crashes even after a clean resintall.1-23 21:20:04.299 W/ActivityManager( 961): Slow operation: 53ms so far, now at startProcess: starting to update ...

Casual Listener

Plan Premium Country Mexico Device Samsung Galaxy S20+ Operating System Android   My Question or Issue Spofity crashes even after a clean resintall. 1-23 21:20:04.299 W/ActivityMana...

prasanthkumarkatta

Casual Listener

1610 Views

2 replies

0 likes

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Superuser Contribution Music start playing while in phone call

while in the preference music and i am suggested a song and i press the (-) to not hear the song again, if you get a phone call at the same time and press to take the phone call right after pressing (-) then it will play the next song.

Visitor

while in the preference music and i am suggested a song and i press the (-) to not hear the song again, if you get a phone call at the same time and press to take the phone call right after pressing ...

Ivelina

Moderator

2588 Views

1 replies

0 likes

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Superuser Contribution Musiken bara stängs av hela tiden

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android sue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android sue  

MartinT

Spotify Legend

538 Views

1 replies

0 likes

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Superuser Contribution Re: Can't change settings in app

Hi @joe I know it is a very old thread but I'm facing the same issue. When I stream music from spotify app directly to my Denon AVR (which has Spotify connect), I'm unable to change any settings, like, audio quality, etc. As soon as I change back to ...

Visitor

Hi @joe I know it is a very old thread but I'm facing the same issue. When I stream music from spotify app directly to my Denon AVR (which has Spotify connect), I'm unable to change any settings, lik...

MartinT

Spotify Legend

759 Views

1 replies

0 likes

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Superuser Contribution Pixel 8 + Denon Home 250 issue with Spotify Connect

PlanPremiumCountryCzech RepublicDevicePixel 8 ProOperating SystemAndroid 14Spotify version8.9.40.509 My Question or IssueI have a Problem with Spotify Connect, I recently switched to Google Pixel 8 Pro and if I start listening to music with my Denon ...

Casual Listener

Plan Premium Country Czech Republic Device Pixel 8 Pro Operating System Android 14 Spotify version 8.9.40.509   My Question or Issue I have a Problem with Spotify Connect, I recently...

Susan_GP

Moderator

794 Views

3 replies

0 likes

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Superuser Contribution Spotify says offline even when connected to WiFi/mobile data

Due to this spotify doesn't seem to sync with the server and so playlists disappear after a while without me deleting them. I have tried uninstalling and reinstalling, logging out and back in, force stopping the app and turning off lock screen widget...

Casual Listener

Due to this spotify doesn't seem to sync with the server and so playlists disappear after a while without me deleting them. I have tried uninstalling and reinstalling, logging out and back in, force ...

Marram0604

Visitor

863 Views

4 replies

0 likes

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Superuser Contribution Podcasts will not play.

On my device Galxy Note 8 Spotify is no longer playing any podcasts.I can download them but they will not play.

Casual Listener

On my device Galxy Note 8 Spotify is no longer playing any podcasts. I can download them but they will not play.

nickvdwal

Visitor

153942 Views

59 replies

5 likes

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How can I remove downloaded music?

I don't know which songs or albums are downloaded for offline use but I have 11.0 MB worth. I am unable to remove this Spotify content.

Newbie

I don't know which songs or albums are downloaded for offline use but I have 11.0 MB worth. I am unable to remove this Spotify content.

osornios

Spotify Star

461 Views

1 replies

0 likes

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Superuser Contribution Transferir datos de una cuenta a otra

Me gustaría transferir los datos de una cuenta (playlist, me gusta, datos, canciones, podcast, todo) a otra cuenta

Visitor

Me gustaría transferir los datos de una cuenta (playlist, me gusta, datos, canciones, podcast, todo) a otra cuenta

Fer-XD

Newbie

2344 Views

2 replies

1 likes

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Superuser Contribution Offline Geräte entfernen (Android)

Plan PremiumCountryGermanyDeviceAndroid Radio KFZ (Android Head Unit in Car)Operating SystemAndroid 13 My Question or IssueHallo, Ich habe auf meinem Android Radio in der Spotify App Playlists heruntergeladen. Jetzt sind diese leider grau hinterlegt....

Casual Listener

Plan  Premium Country Germany Device Android Radio KFZ (Android Head Unit in Car) Operating System Android 13   My Question or Issue Hallo,   Ich habe auf meinem Android Ra...

Susan_GP

Moderator

1656 Views

7 replies

0 likes

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Superuser Contribution Behind the Lyrics doesnt work

Behind the lyrics doesnt work. I follow all steps but it is still not working. I have that issue from after update. Before i have all lyrics from songs but not now.PlanPremiumCountry TURKEYDeviceSamsung Galaxy J7 (2014)Operating SystemAndroid My Ques...

Casual Listener

Behind the lyrics doesnt work. I follow all steps but it is still not working. I have that issue from after update. Before i have all lyrics from songs but not now. Plan Premium Country  TUR...

Susan_GP

Moderator

2056 Views

8 replies

0 likes

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Superuser Contribution Favourites are gone

PlanPremiumCountryGermanyDeviceZenfone 10Operating SystemAndroid 14 My IssueSince this morning, I can't access any of my playlists nor accessing any artist. I tried to play a new song of an artist I follow). I got stuck everytime in the loading scree...

Casual Listener

Plan Premium Country Germany Device Zenfone 10 Operating System Android 14   My Issue Since this morning, I can't access any of my playlists nor accessing any artist. I tried to play a...

ShionEliphias

Casual Listener

1237 Views

2 replies

0 likes

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Solved!!Superuser Contribution Bluetooth headset media buttons doesn´t work until Spotify is open.

PlanPremiumCountry DeviceRealme 10Operating SystemAndroid 13 My Question or IssueI had a Huawei P20 with Android 9 on it. When a Bluetooth headset was connected and play/pause button was pressed, Spotify app started and music played.Unfortunately, th...

Visitor

Plan Premium Country   Device Realme 10 Operating System Android 13   My Question or Issue I had a Huawei P20 with Android 9 on it. When a Bluetooth headset was connected and play...

user-removed

Not applicable

885 Views

2 replies

0 likes

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Superuser Contribution Spotify Premium does not work with AdGuard DNS

PlanPremiumCountryUSA Device(Pixel 2, Pixel 3, Desktop App, Web player)Operating System(Android Ubuntu 18) I'm a premium user. I use AdGuard DNS on all platforms I use Spotify with. Since I'm paying a monthly fee to avoid advertisements on Spotify, I...

Casual Listener

Plan Premium Country USA   Device (Pixel 2, Pixel 3, Desktop App, Web player) Operating System (Android Ubuntu 18)   I'm a premium user.  I use AdGuard DNS on all platforms I...

koachemup

Visitor

14567 Views

11 replies

4 likes

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Superuser Contribution Library lost link to playlists on Android

On my Samsung Galaxy Note s20, there is a problem with my playlists. The Library tab only remembers liked songs, not any other playlists. It is almost as if they have been deleted, but on desktop they still exist. On Android, I can only find them on ...

Casual Listener

On my Samsung Galaxy Note s20, there is a problem with my playlists. The Library tab only remembers liked songs, not any other playlists. It is almost as if they have been deleted, but on desktop the...

DanAugust

Casual Listener

457 Views

2 replies

0 likes

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Superuser Contribution My spotify doesn't connect to my speakers or airpods

Spotify doesn't connect to any speakers nor airpods, my device is connect and i can play any video or audio in other apps except Spotify plays on my phone's speaker.

Visitor

Spotify doesn't connect to any speakers nor airpods, my device is connect and i can play any video or audio in other apps except Spotify plays on my phone's speaker.

Maria

Moderator

677 Views

3 replies

0 likes

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Superuser Contribution Spotify music playing on its own!

There seems to be an issue with my Spotify app on my Google Pixel 6 whereby the app begins to play music on its own, often in the middle of the night when I am not using the phone! I have uninstalled the app many times, checked to see if anyone else ...

Visitor

There seems to be an issue with my Spotify app on my Google Pixel 6 whereby the app begins to play music on its own, often in the middle of the night when I am not using the phone! I have uninstalled...

Ihatespam

Newbie

2982 Views

7 replies

4 likes

  • 2982 Views
  • 7 replies
  • 4 likes