Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7100 Views

0 replies

7 likes

  • 7100 Views
  • 0 replies
  • 7 likes

Solved!!Superuser Contribution Repeat Pixel 6a restarts, app crashes, and Bluetooth shutting off since last update

I am a premium subscriber in the US currently using a Google Pixel 6a with Android 14 to access Spotify. Since the most recent app update, Spotify has been randomly crashing after 3 or so songs, causing my phone to reset, and Bluetooth has also been ...

Visitor

I am a premium subscriber in the US currently using a Google Pixel 6a with Android 14 to access Spotify.  Since the most recent app update, Spotify has been randomly crashing after 3 or so songs...

Susan_GP

Moderator

2434 Views

9 replies

0 likes

  • 2434 Views
  • 9 replies
  • 0 likes

Superuser Contribution Repeat button has disappeared

As far as I can tell, since the UI refresh, I can't repeat a single song any more.(Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

Visitor

As far as I can tell, since the UI refresh, I can't repeat a single song any more. (Also, changing the like icon from a heart to a screw head is exceptionally poor UX.)

stix80

Newbie

13882 Views

10 replies

0 likes

  • 13882 Views
  • 10 replies
  • 0 likes

Superuser Contribution Link não abre no app do celular

Qualquer link de playlist que recebo, não abre no app do celular. Abre o Spotify na página inicial, atualiza a página porém não vai para a playlist, já reinstalei o app. Limpei o cache e não deu certo, todas as outras contas da família funcionam, mas...

Casual Listener

Qualquer link de playlist que recebo, não abre no app do celular. Abre o Spotify na página inicial, atualiza a página porém não vai para a playlist, já reinstalei o app. Limpei o cache e não deu cert...

MihailY

Moderator

1972 Views

3 replies

0 likes

  • 1972 Views
  • 3 replies
  • 0 likes

Superuser Contribution My songs won’t pause even after I press the pause button and exit the app

So I listen to music a lot. I sometimes have the Spotify app and another app in split mode to easily access it. Recently, it just started doing this thing where it’s either playing another song with the previous song’s title card. The worst thing tha...

Newbie

So I listen to music a lot. I sometimes have the Spotify app and another app in split mode to easily access it. Recently, it just started doing this thing where it’s either playing another song with ...

Robb4242

Casual Listener

2505 Views

2 replies

2 likes

  • 2505 Views
  • 2 replies
  • 2 likes

Superuser Contribution There is an hour of silence in one podcast's episodes

Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast episode displays on my phone as ~2 1/2 hours long. My ...

Casual Listener

Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast epi...

Joan

Moderator

397 Views

1 replies

1 likes

  • 397 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify has no audio on Android Auto, all others work fine

Plan PremiumCountry USDevice Pixel 6 ProOperating System Android 14 (latest release)Spotify app latest release2018 Honda Civic I've had no issues with spotify on this phone/car combination for well over a year. I generally use the AAwireless dongle t...

Regular

Plan Premium Country US Device Pixel 6 Pro Operating System Android 14 (latest release) Spotify app latest release 2018 Honda Civic        I've had no issues with spot...

Susan_GP

Moderator

4820 Views

18 replies

2 likes

  • 4820 Views
  • 18 replies
  • 2 likes

Superuser Contribution Instagram storylerimde Canvaslar gözükmüyor?

Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?

Visitor

Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?

Eni

Moderator

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution can't login anymore

PlanFreeCountryFranceDeviceSamsung Galaxy S21 Ultra AND Windows 10ProOperating SystemWindows 10Pro My Question or Issuehello, I am no able to connect anymore for 3 days now. This is happening simultaneously on my phone and windows.I tried connection ...

Casual Listener

Plan Free Country France Device Samsung Galaxy S21 Ultra AND Windows 10Pro Operating System Windows 10Pro   My Question or Issue hello, I am no able to connect anymore for 3 days now. ...

Not applicable

1311 Views

6 replies

0 likes

  • 1311 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Download folder full of small files named 'com.spotify.music_xxxx'

Hello, recently noticed Spotify created a ton of small files in my download folder, creating a mess to find my actual downloads. They are named com.spotify.music_xxxx. My file browser categorize them as icons, but I can't open them to check that. Any...

Gig Goer

Hello,  recently noticed Spotify created a ton of small files in my download folder, creating a mess to find my actual downloads. They are named com.spotify.music_xxxx.  My file browser c...

mat4444

Gig Goer

1005 Views

5 replies

0 likes

  • 1005 Views
  • 5 replies
  • 0 likes

Superuser Contribution Equalizer Issues Bass Boost

PlanPremiumCountry United StatesDevice(Pixel 7)Operating System(Android 14) My Question or IssueWhen enabling Equalizer, bass boost is now automatically on, making the music sound flat when its set at none, when sliding the bass boost enhancement all...

Casual Listener

  Plan Premium Country  United States Device (Pixel 7) Operating System (Android 14)   My Question or Issue When enabling Equalizer, bass boost is now automatically on, maki...

AlejaR

Moderator

2002 Views

4 replies

0 likes

  • 2002 Views
  • 4 replies
  • 0 likes

Superuser Contribution Smart Shuffle stops playback (Liked Songs)

PlanPremiumCountryNetherlandsDeviceSony Xperia 5 IIOperating SystemAndroid 12 My Question or IssueWhenever I turn on smart shuffle in my Liked Songs it seems to break something. If I turn smart shuffle off and minimize the app and then go back to it ...

Music Fan

Plan Premium Country Netherlands Device Sony Xperia 5 II Operating System Android 12    My Question or Issue Whenever I turn on smart shuffle in my Liked Songs it seems to break s...

OscarDC

Moderator

1273 Views

12 replies

2 likes

  • 1273 Views
  • 12 replies
  • 2 likes

Superuser Contribution How to start a playlist from the start?

I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle

Casual Listener

I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle

Yordan

Moderator

10812 Views

1 replies

0 likes

  • 10812 Views
  • 1 replies
  • 0 likes

Newer songs not appearing on playlist

PlanFreeCountryUnited KingdomDeviceSamsung Galaxy S20 EdgeOperating SystemAndroid 13 My Question or IssueSo since last night at around 23:00 my time, every song i have added since March 2021 has disappeared on my playlist. The songs are still there I...

Casual Listener

Plan Free Country United Kingdom Device Samsung Galaxy S20 Edge Operating System Android 13   My Question or Issue So since last night at around 23:00 my time, every song i have added ...

no1fanofthepals

Casual Listener

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music is gone

PlanPremiumCountrySwedenDeviceLGv30sOperating SystemAndroid My Question or IssueI've tried to look through the forum but can't find my issue, and I'm not sure where to put it so I'll try here and hope for the best. I can't access my music, at all, fr...

Casual Listener

Plan Premium Country Sweden Device LGv30s Operating System Android   My Question or Issue I've tried to look through the forum but can't find my issue, and I'm not sure where to put it...

Pandaora

Casual Listener

381 Views

2 replies

0 likes

  • 381 Views
  • 2 replies
  • 0 likes

Superuser Contribution Latest update on 4 october, break spotify on my samsung a14 5G

I have random crashSome times i open the app and click on libray a few sec later, the app just crashI cant open my episode, it never load, just spinning, and black screen Samsung showHigh battery usageThis app crash a lot, lets hibernate the app Spot...

Regular

I have random crash Some times i open the app and click on libray a few sec later, the app just crash I cant open my episode, it never load, just spinning, and black screen   Samsung show H...

hup333

Regular

660 Views

3 replies

0 likes

  • 660 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution "You're still connected..." Notification needs to stop

I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want Can I disable this notification?

Newbie

I'm listening to Spotify via my desktop PC. Spotify on my phone tells me every few minutes that I'm still connected to my desktop PC. I know I am. That's what I want  Can I disable this notific...

Spudak

Regular

7512 Views

12 replies

32 likes

  • 7512 Views
  • 12 replies
  • 32 likes

Superuser Contribution Now playing Palylist disappears

PlanPremiumCountryUKDeviceSamsung S20Operating SystemAndroid 13 My Question or IssueSince the latest Spotify update (v8.8.76.667) after getting part way through a playlist, and then returning to it several hours later, Spotify seems to have forgotten...

Casual Listener

Plan Premium Country UK Device Samsung S20 Operating System Android 13   My Question or Issue Since the latest Spotify update (v8.8.76.667) after getting part way through a playli...

Eni

Moderator

439 Views

3 replies

0 likes

playlist
  • 439 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not working on my home WIFI

PlanFamily Operating SystemMultiple Android phones My Question or IssueMy issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to our WiFi. Yet it works on other people's wifi and on mobile data. The ONLY...

Visitor

Plan Family  Operating System Multiple Android phones   My Question or Issue My issue is that all four of our phones will not play Spotify (unless in offline mode) when connected to o...

Vasil

Moderator

431 Views

1 replies

0 likes

  • 431 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong song plays on album view

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 11 My Question or IssueOn this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actually plays the song "I Promise to Love You," and the track titled "I Promise to...

Newbie

Plan Premium Country USA Device Pixel 2 Operating System Android 11   My Question or Issue On this album - https://spotify.link/DmBEu6wNQDb - the track titled "Viva Luckenbach" actuall...

Joan

Moderator

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes