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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395399 Views

546 replies

35 likes

Account
Free
  • 395399 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8414 Views

0 replies

7 likes

  • 8414 Views
  • 0 replies
  • 7 likes

Superuser Contribution Double and triple tap function in podcasts is broken

Booted today and Spotifys podcast controls no longer work with the double and triple tap on my earbuds. Previously they could skip forward or back 15 seconds, and now skip the entire track or bring it back to the beginning, which loses my places in a...

Regular

Booted today and Spotifys podcast controls no longer work with the double and triple tap on my earbuds. Previously they could skip forward or back 15 seconds, and now skip the entire track or bring i...

M4rk73

Newbie

5201 Views

21 replies

0 likes

  • 5201 Views
  • 21 replies
  • 0 likes

My spotify is set to offline, why?

Every option on there doesn't load, it's set to offline. My data connection is on and working well.

Visitor

Every option on there doesn't load, it's set to offline. My data connection is on and working well.

Not applicable

3281 Views

3 replies

0 likes

  • 3281 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removed / Disliked in Discover Weekly list synchronizations multiple bugs

PlanPremiumCountryPolandDevicesLenovo Y530, Xiaomi POCO F4, Redmi Pad SEOperating SystemWindows 11, MIUI 14 (Android 13) My Question or IssueIn Discover Weekly list, you can remove a song, so it wouldn't be shown to you anymore.1) Any song removed fr...

Casual Listener

Plan Premium Country Poland Devices Lenovo Y530, Xiaomi POCO F4, Redmi Pad SE Operating System Windows 11, MIUI 14 (Android 13)   My Question or Issue In Discover Weekly list, you can ...

greenpark849a

Newbie

861 Views

4 replies

0 likes

  • 861 Views
  • 4 replies
  • 0 likes

Superuser Contribution How to see all playlists I have created?

I want to filter my playlists so that I can easily see only the playlists that I have created. How can I do this?

Casual Listener

I want to filter my playlists so that I can easily see only the playlists that I have created. How can I do this?

mikemusic

Newbie

15766 Views

7 replies

10 likes

  • 15766 Views
  • 7 replies
  • 10 likes

Superuser Contribution "No internet connection" when trying to sign in

It has been happening a few times already. I tried signing in via Facebook, email, none works. I tried factory reset, reinstalling the application (Spotify Lite), and it didn't work. It was working a few months ago on my rooted device (Galaxy Fame GT...

Casual Listener

It has been happening a few times already. I tried signing in via Facebook, email, none works. I tried factory reset, reinstalling the application (Spotify Lite), and it didn't work. It was working a...

AlejaR

Moderator

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth headphones wont connect when I'm not connected to WiFi

I have service and at least 3 bars but no wifi and my headphones connect to my phone but not to Spotify. I have premium and even downloaded playlists but can't play anything

Visitor

I have service and at least 3 bars but no wifi and my headphones connect to my phone but not to Spotify. I have premium and even downloaded playlists but can't play anything

Ivelina

Moderator

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changes to Maximum volume using Spotify Connect for Echo Show

PlanPremiumCountryEnglandDevice(SAMSUNG S10PLUS / ECHO SHOW 5 AND 10)Operating System(iANDROIDOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I connect to either of my Echo Show devices (5 or 10) via Spotify Connect as soon as I try to...

Music Fan

Plan Premium Country England Device (SAMSUNG S10PLUS / ECHO SHOW 5 AND 10) Operating System (iANDROIDOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I connect to...

kilinkis

Newbie

10247 Views

36 replies

13 likes

  • 10247 Views
  • 36 replies
  • 13 likes

Pages don't automatically save in cache when you leave them then go back.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of late, whenever I click a page like "View Artists" then hit the Back Button it refreshes...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As of l...

Xyzman123

Music Fan

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Spotify keeps playing thundercat

I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.

Regular

I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.

PJH3

Regular

496 Views

1 replies

0 likes

  • 496 Views
  • 1 replies
  • 0 likes

Spotify / Android / Cardo PackTalk helmet blutooth

Morning all I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle. The volume for music and hearing other riders is set right but when I am listening to music and try to use voice comman...

Newbie

Morning all   I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle.   The volume for music and hearing other riders is s...

stawfik

Visitor

14944 Views

2 replies

0 likes

  • 14944 Views
  • 2 replies
  • 0 likes

Why am I unable to access my downloaded albums when offline?

Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoever and now do not even respond to my emails. Why are you...

Newbie

Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoeve...

400 Views

0 replies

0 likes

  • 400 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs don't load on mobile data

PlanPremiumCountryGermanyDeviceFairphone 3+Operating SystemAndroid 13 My Question or IssueHey there,since Saturday I am experiencing a very strange behaviour of the spotify app on my phone. It can only play music or load my playlists, when it is on w...

Regular

Plan Premium Country Germany Device Fairphone 3+ Operating System Android 13   My Question or Issue Hey there, since Saturday I am experiencing a very strange behaviour of the spotify...

schibullah

Regular

1728 Views

10 replies

0 likes

  • 1728 Views
  • 10 replies
  • 0 likes

Superuser Contribution Downloaded Content on Galaxy Watch Active

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Watch ActiveOperating SystemTizen 4.0.0.3 My Question or IssueI have read everything that Spotify, the Spotify Community Forums, and Samsung have to say about this issue. Everything. This functional...

Visitor

Plan Premium Country United States Device Samsung Galaxy Watch Active Operating System Tizen 4.0.0.3   My Question or Issue I have read everything that Spotify, the Spotify Community F...

coopermaggy

Newbie

3329 Views

5 replies

7 likes

Samsung
  • 3329 Views
  • 5 replies
  • 7 likes

Superuser Contribution Notification Controls can't be swiped away or closed

PlanPremiumCountryUnited StatesDeviceLG V60Operating SystemAndroid 11 My Question or IssueRecently, I have been unable to swipe away the Spotify controls notification once I'm done listening. It'll just move over to show the notifications options but...

Regular

Plan Premium Country United States Device LG V60 Operating System Android 11   My Question or Issue Recently, I have been unable to swipe away the Spotify controls notification once I'...

bekzuniga84

Visitor

71571 Views

169 replies

39 likes

  • 71571 Views
  • 169 replies
  • 39 likes

Superuser Contribution Spotify won't play two specific episodes of a podcast

I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and in, restarted my computer, emptied the cache, rein...

Newbie

I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and...

Novy

Moderator

739 Views

2 replies

0 likes

  • 739 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connectivity issues with mobile data

PlanPremiumCountryGeanyDeviceZenfone 10Operating SystemAndroid My Question or Issue Hello, when I'm connected to mobile data Spotify isn't working. The songs are not loading and nothing is happening. The connection is good, I have fast Internet acces...

Regular

  Plan Premium Country Geany Device Zenfone 10 Operating System Android        My Question or Issue  Hello, when I'm connected to mobile data Spotify isn't ...

Ivelina

Moderator

1864 Views

9 replies

1 likes

  • 1864 Views
  • 9 replies
  • 1 likes

Superuser Contribution no "show songs from" option

Nohne of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUkDeviceSamsung a04sOperating SystemAndroid My Question or Issue Hi. I want to play songs from my local file...

Visitor

Nohne of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Uk Device Samsung a04s Operating System Andro...

Joan

Moderator

398 Views

1 replies

0 likes

  • 398 Views
  • 1 replies
  • 0 likes

Still have commercials on duo premium

Joined premium duo but still have ads

Visitor

Joined premium duo but still have ads

ribezaz

Spotify Star

637 Views

1 replies

1 likes

  • 637 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Missing toggle for "control what's playing in jam session"

PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid 14 My Question or IssueWhen in jam session, I only want guests to add a song and not change /skip songs. I tried it today and my guests could change songs. I found the instructions to...

Regular

  Plan Premium Country USA  Device Google Pixel 6a Operating System Android 14   My Question or Issue When in jam session, I only want guests to add a song and not change /s...

AlejaR

Moderator

2168 Views

4 replies

0 likes

  • 2168 Views
  • 4 replies
  • 0 likes