Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
409358 Views
554 replies
37 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this?My phone is Samsung Galaxy S8 and the version is Android 9.0.
So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this? My phone is Samsung Galaxy S8 and the version is ...
Moderator
860 Views
3 replies
1 likes
The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture.My device is a Xiaomi Mi 11 Lite
The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture. My device is a Xiaomi Mi 11 Lite
Moderator
962 Views
4 replies
0 likes
Literally it could be on ed Sheeran and it will do thisHow do I fix this
Literally it could be on ed Sheeran and it will do this How do I fix this
Regular
653 Views
2 replies
0 likes
I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why was this the case ?
I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why w...
Moderator
697 Views
1 replies
0 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid Pi (9)EarbudsTaotronics Pallas models (one old and one new), Taotronics Sappho modelVersion of Spotify8.5.36.747, Play Store says it is up to date My Question or IssueSince ...
Plan Premium Country United States Device Samsung Galaxy 9 Operating System Android Pi (9) Earbuds Taotronics Pallas models (one old and one new), Taotronics Sappho model Version of Spotify...
Moderator
6344 Views
12 replies
3 likes
There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.
There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.
Spotify Star
1334 Views
1 replies
0 likes
When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how to search for an artist and show just the songs.
When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how t...
Newbie
10424 Views
2 replies
4 likes
PlanPremiumCountryCanadaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueSteps to reproduce:1.Close spotify (do not leave running in background)2. Open spotify Actual result:Spotify loads twiceExpected result:Spotify loads once
Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Steps to reproduce: 1.Close spotify (do not leave running in background) 2. Open sp...
Gig Goer
1596 Views
4 replies
0 likes
I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downloaded previously. Then I opened one of my downloade...
I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downl...
Moderator
1785 Views
1 replies
0 likes
Most sound controls greyed out
Most sound controls greyed out
Moderator
422 Views
1 replies
0 likes
PlanPremiumCountryCZDeviceGalaxy Note10Operating SystemAndroid My Question or IssueSpotify ate 2GB of data very quickly, without me using it any more than usual. My normal monthly data usage is 500-600mb per month. Yet suddenly it ate almost 2gigs in...
Plan Premium Country CZ Device Galaxy Note10 Operating System Android My Question or Issue Spotify ate 2GB of data very quickly, without me using it any more than usual. My normal mo...
Visitor
1875 Views
7 replies
0 likes
I use Spotify premium and today my downloaded music became undownloaded. What do I do?
I use Spotify premium and today my downloaded music became undownloaded. What do I do?
Moderator
470 Views
1 replies
0 likes
I use Samsung and google messages. Have always had this issue.
I use Samsung and google messages. Have always had this issue.
Moderator
1199 Views
11 replies
0 likes
PlanPremiumCountry Device(Ai box, Android box for car, Carlinkit)Operating System(Android 9) My Question or IssueAfter a recent update about 2 days ago, the Spotify in my car android system looks different. Everything else feels the same. Just the No...
Plan Premium Country Device (Ai box, Android box for car, Carlinkit) Operating System (Android 9) My Question or Issue After a recent update about 2 days ago, the Spotify in m...
Casual Listener
1476 Views
8 replies
1 likes
PlanPremiumCountryU.S.DeviceGoogle Pixel 6Operating SystemAndroid 14 My Question or IssueI have seen other users complain about this on Reddit, and it isn't restricted to Android users, so I know I'm not the only one fed up with the new Spotify "anno...
Plan Premium Country U.S. Device Google Pixel 6 Operating System Android 14 My Question or Issue I have seen other users complain about this on Reddit, and it isn't restricted to And...
Moderator
3674 Views
17 replies
37 likes
So I want to change my profile picture but the "change profile picture" button just isn't there!
So I want to change my profile picture but the "change profile picture" button just isn't there!
Moderator
2904 Views
3 replies
1 likes
PlanPremiumCountryAustraliaDevicePixel 6Operating SystemAndroid 14 My Question or IssueWhen using android's split screen mode, lyrics automatically scroll to the bottom instead of changing lines like expected. This happens both when the lyrics are mi...
Plan Premium Country Australia Device Pixel 6 Operating System Android 14 My Question or Issue When using android's split screen mode, lyrics automatically scroll to the bottom inste...
490 Views
0 replies
0 likes
Hello My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is.Both have same settings in the app, both logged in with my account , premium user My S21 ultra identifies the network player as well as other pl...
Hello My to galaxy ultra phones are connected to the same wifi router where my Rose 150 network player is. Both have same settings in the app, both logged in with my account , premium user&nb...
Casual Listener
2225 Views
10 replies
1 likes
Plan:premiumCountry: UkDevice:Google Pixel 7 ProOperating System:Android 14 My Question or Issue:From the middle of last week, if I try and load an album page, or the discography page of an artist, it's very rare that it actually loads anything at al...
Plan:premium Country: Uk Device:Google Pixel 7 Pro Operating System:Android 14 My Question or Issue: From the middle of last week, if I try and load an album page, or the discograph...
Moderator
569 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceFairphone 4Operating SystemAndroid 13 My Question or IssueA while after I posted a comment about it a few years back, Spotify switched back to the standard way of collation. But strangely they only did this for Engl...
Plan Premium Country Netherlands Device Fairphone 4 Operating System Android 13 My Question or Issue A while after I posted a comment about it a few years back, Spotify switched back...
Moderator
507 Views
1 replies
0 likes
