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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song in either situation because then I could just FF or ...
I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song i...
Moderator
1969 Views
7 replies
4 likes
PlanPremiumCountryBrazilDevicePoco X4 ProOperating SystemAndroid Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's considered a problem, it's just a feature that it's annoying and I have no cont...
Plan Premium Country Brazil Device Poco X4 Pro Operating System Android Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's...
Newbie
15078 Views
6 replies
2 likes
PlanPremiumCountryUKDeviceMoto G62Operating SystemAndroid 13 My Question or IssueSpotify crashes every few minutes when running in the background. I have tried reinstalling and have switched off Android's battery optimisation feature for spotify. It ...
Plan Premium Country UK Device Moto G62 Operating System Android 13 My Question or Issue Spotify crashes every few minutes when running in the background. I have tried reinstalling a...
Casual Listener
2259 Views
8 replies
1 likes
Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bring this to your attention in the hope that it can be resolved. The lag issue ...
Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bri...
Moderator
1231 Views
1 replies
0 likes
Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?
Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?
Spotify Star
465 Views
1 replies
0 likes
PlanPremiumCountry DeviceOppo a16Operating SystemColour os My Question or IssueIs dj available in Oppo yet, I'm from Queensland if that matters
Plan Premium Country Device Oppo a16 Operating System Colour os My Question or Issue Is dj available in Oppo yet, I'm from Queensland if that matters
Spotify Legend
365 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy Z Fold 4Operating SystemAndroid 13Spotify Version8.8.74.652 My Question or IssueRecently song downloads on my phone have been getting stuck or take extremely long (20 - 30 minutes for a song). I have...
Plan Premium Country South Africa Device Samsung Galaxy Z Fold 4 Operating System Android 13 Spotify Version 8.8.74.652 My Question or Issue Recently song downloads on my phone hav...
Regular
1033 Views
6 replies
1 likes
PlanPremiumCountry DeviceOppo Reno 8 liteOperating SystemAndroid 11 My Question or IssueSpotify changed to a random recommended playlist when I went to unlock my phone after disconnecting it from my car. The last song played was paused, when I unlock...
Plan Premium Country Device Oppo Reno 8 lite Operating System Android 11 My Question or Issue Spotify changed to a random recommended playlist when I went to unlock my...
Moderator
747 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy Z Fold3Operating SystemAndroid My Question or IssueEverytime I play a song, it stops mid-song and I have to reopen the app to push play and it starts the entire song over. Already uninstalled, reinstalled, logged out...
Plan Premium Country USA Device Galaxy Z Fold3 Operating System Android My Question or Issue Everytime I play a song, it stops mid-song and I have to reopen the app to p...
Moderator
438 Views
1 replies
0 likes
When playing offline, music stops after exactly 30 minutes and the only way to keep playing is turning offline mode off.
When playing offline, music stops after exactly 30 minutes and the only way to keep playing is turning offline mode off.
Moderator
571 Views
1 replies
0 likes
PlanPremiumCountryPoland DeviceTeyes CC3 Android Head UnitOperating SystemAndroid 10,Spotify Version: 8.8.70.532 My Question or IssueHi, I've got a problem with UI and I didn't find it in any other topic. As you can see on attached photos, "Playing f...
Plan Premium Country Poland Device Teyes CC3 Android Head Unit Operating System Android 10, Spotify Version: 8.8.70.532 My Question or Issue Hi, I've got a problem with UI and...
Regular
967 Views
4 replies
0 likes
I can login from the website but not from the app
I can login from the website but not from the app
Moderator
372 Views
1 replies
0 likes
PlanFree and will stay that way till this starts workingCountryArgentina, sometimes other countriesDeviceAndroidOperating SystemAndroid 13 My Question or IssueI changed my credentials a dozen of times to try to login using my user name and pasword an...
Plan Free and will stay that way till this starts working Country Argentina, sometimes other countries Device Android Operating System Android 13 My Question or Issue I changed my cr...
Moderator
388 Views
1 replies
0 likes
PlanPremiumCountryUKDevice(Nokia C32)Operating System(i Android ) My Question or IssueI can't access my home page on my android phone, this means I can't access settings , cache etc I have turned device off, I have uninstalled and reinstalled as per ...
Plan Premium Country UK Device (Nokia C32) Operating System (i Android ) My Question or Issue I can't access my home page on my android phone, this means I can't access settings , ca...
Moderator
407 Views
1 replies
0 likes
I remember the whole time I've used spotify, the "settings" icon was always on the home screen in the top right corner. But it's not there anymore...I've gone through every screen looking for settings but it's not there anymore. Where has it moved to...
I remember the whole time I've used spotify, the "settings" icon was always on the home screen in the top right corner. But it's not there anymore... I've gone through every screen looking for set...
Newbie
24116 Views
2 replies
3 likes
Why has the notification bell icon on the Android app disappeared? How can I get it back?
Why has the notification bell icon on the Android app disappeared? How can I get it back?
Roadie
1003 Views
3 replies
1 likes
As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the files and the cache multiple times, exempted it fr...
As the title says, Spotify will stop the playback for no apparent reason every few minutes and resets the song in the app too, which is suuuuper annoying. I reinstalled it twice, even deleted all the...
Moderator
2439 Views
3 replies
0 likes
PlanPremiumCountrySingaporeDeviceSamsung Galaxy Z Flip 4Operating SystemAndroid My Question or Issue My canvases are not showing when I am listening to music via recent searches. Canvases work normally outside of searches but I never had that problem...
Plan Premium Country Singapore Device Samsung Galaxy Z Flip 4 Operating System Android My Question or Issue My canvases are not showing when I am listening to music v...
Casual Listener
1714 Views
6 replies
0 likes
Good afternoon. I am using Spotify on a Lenovo Tab M9 with external headphones. The issue is that the audio level keeps randomly changing to a lower level, usually this when instruments are louder than vocals. Are there any known fixes for this issue...
Good afternoon. I am using Spotify on a Lenovo Tab M9 with external headphones. The issue is that the audio level keeps randomly changing to a lower level, usually this when instruments are louder th...
Moderator
1381 Views
1 replies
0 likes
Up till 2 days ago, when I searched for anything I had the option to filter results by "Podcasts and Shows". Now that tab has disappeared COMPLETELY. My other friends still have it just finefinem
Up till 2 days ago, when I searched for anything I had the option to filter results by "Podcasts and Shows". Now that tab has disappeared COMPLETELY. My other friends still have it just finefinem
Casual Listener
704 Views
1 replies
0 likes
