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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanStudent CountryUSA DeviceSamsung Galaxy A53 5GOperating SystemAndroid 13 My Question or IssueEnhanced playlist feature is very buggy. Sometimes the shuffle button will be toggled onto "Enhanced playlist" but the playlist will not play shuffled; i...
Plan Student Country USA Device Samsung Galaxy A53 5G Operating System Android 13 My Question or Issue Enhanced playlist feature is very buggy. Sometimes the shuffle butt...
Moderator
1476 Views
9 replies
0 likes
When my children listening to a radioplay the last 2 to 4 seconds of every chapter are skipped by Spotify. I cleaned the catch, I reinstalled the app problem not solved... Don't know what to do...
When my children listening to a radioplay the last 2 to 4 seconds of every chapter are skipped by Spotify. I cleaned the catch, I reinstalled the app problem not solved... Don't know what to do... 😞
Moderator
525 Views
4 replies
0 likes
I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spotify's side. Only when I install an old APK it gets ...
I have the same problem. Android 13 Reno lite 5, all apps updates in the last year have been the same also with android 12 and other phones. It's not the phone, it's not the app version, it's on Spot...
Newbie
9891 Views
27 replies
6 likes
When I first open the app and sometimes when I have already started playing a song from a playlist, the app will change to a random song in a random playlist from my library. I've gone through all my settings to make sure every kind of shuffle and au...
When I first open the app and sometimes when I have already started playing a song from a playlist, the app will change to a random song in a random playlist from my library. I've gone through all my...
Casual Listener
11978 Views
8 replies
0 likes
Hi! I've been a Spotify premium member for about ten years now, and while each update seems to take away a bit of functionality, this last update takes the cake. I'm no longer able to listen to all my Liked songs by one artist at once. I can either l...
Hi! I've been a Spotify premium member for about ten years now, and while each update seems to take away a bit of functionality, this last update takes the cake. I'm no longer ab...
Newbie
779 Views
3 replies
3 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello there, I've been having some troubles with the app. I played a playlist specifically th...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello t...
Moderator
343 Views
1 replies
0 likes
i already tried to uninstall and install the app, and restart my phone several times but every time i got a message that tells me an error was produced
i already tried to uninstall and install the app, and restart my phone several times but every time i got a message that tells me an error was produced
Moderator
344 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceAsus Zenfone 9Operating SystemAndroid 13 My Question or IssueI have a playlist with several hundred tracks unavailable on spotify. These local tracks are available on my PC and I can play them with no issue. Several years ag...
Plan Premium Country US Device Asus Zenfone 9 Operating System Android 13 My Question or Issue I have a playlist with several hundred tracks unavailable on spotify. These local track...
Casual Listener
27508 Views
25 replies
2 likes
PlanFreeCountryUnited States DeviceMitsubishi Fire TVOperating SystemFire OS 6.2.9.8 My Question or IssueDon't think this is an Android issue as the device is a fire tv, but I couldn't find a better section. For the last like 8+ months the Spotify ap...
Plan Free Country United States Device Mitsubishi Fire TV Operating System Fire OS 6.2.9.8 My Question or Issue Don't think this is an Android issue as the device is a fire tv,...
Spotify Legend
426 Views
1 replies
0 likes
No matter what guide I find, this new update just doesn't show the Listening History whatsoever. I've tried EVERYTHING but nothing is showing up
No matter what guide I find, this new update just doesn't show the Listening History whatsoever. I've tried EVERYTHING but nothing is showing up
309 Views
0 replies
0 likes
I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song in either situation because then I could just FF or ...
I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song i...
Moderator
1992 Views
7 replies
4 likes
PlanPremiumCountryBrazilDevicePoco X4 ProOperating SystemAndroid Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's considered a problem, it's just a feature that it's annoying and I have no cont...
Plan Premium Country Brazil Device Poco X4 Pro Operating System Android Hi. Sorry if it's the wrong sub, but I don't know where else this problem fits. I don't even know if it's...
Newbie
15259 Views
6 replies
2 likes
PlanPremiumCountryUKDeviceMoto G62Operating SystemAndroid 13 My Question or IssueSpotify crashes every few minutes when running in the background. I have tried reinstalling and have switched off Android's battery optimisation feature for spotify. It ...
Plan Premium Country UK Device Moto G62 Operating System Android 13 My Question or Issue Spotify crashes every few minutes when running in the background. I have tried reinstalling a...
Casual Listener
2291 Views
8 replies
1 likes
Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bring this to your attention in the hope that it can be resolved. The lag issue ...
Dear Spotify Support Team, I hope this message finds you well. I have been experiencing some frustrating lag issues while using the Spotify app recently, and I wanted to bri...
Moderator
1236 Views
1 replies
0 likes
Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?
Como eu faço p mudar o plano duo Premium p o família Premium? Eu fiz a mudança mas acho q ficou ativo os 2 planos como cancelo o duo?
Spotify Star
467 Views
1 replies
0 likes
PlanPremiumCountry DeviceOppo a16Operating SystemColour os My Question or IssueIs dj available in Oppo yet, I'm from Queensland if that matters
Plan Premium Country Device Oppo a16 Operating System Colour os My Question or Issue Is dj available in Oppo yet, I'm from Queensland if that matters
Spotify Legend
366 Views
1 replies
0 likes
PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy Z Fold 4Operating SystemAndroid 13Spotify Version8.8.74.652 My Question or IssueRecently song downloads on my phone have been getting stuck or take extremely long (20 - 30 minutes for a song). I have...
Plan Premium Country South Africa Device Samsung Galaxy Z Fold 4 Operating System Android 13 Spotify Version 8.8.74.652 My Question or Issue Recently song downloads on my phone hav...
Regular
1046 Views
6 replies
1 likes
PlanPremiumCountry DeviceOppo Reno 8 liteOperating SystemAndroid 11 My Question or IssueSpotify changed to a random recommended playlist when I went to unlock my phone after disconnecting it from my car. The last song played was paused, when I unlock...
Plan Premium Country Device Oppo Reno 8 lite Operating System Android 11 My Question or Issue Spotify changed to a random recommended playlist when I went to unlock my...
Moderator
751 Views
3 replies
0 likes
PlanPremiumCountryUSADeviceGalaxy Z Fold3Operating SystemAndroid My Question or IssueEverytime I play a song, it stops mid-song and I have to reopen the app to push play and it starts the entire song over. Already uninstalled, reinstalled, logged out...
Plan Premium Country USA Device Galaxy Z Fold3 Operating System Android My Question or Issue Everytime I play a song, it stops mid-song and I have to reopen the app to p...
Moderator
439 Views
1 replies
0 likes
When playing offline, music stops after exactly 30 minutes and the only way to keep playing is turning offline mode off.
When playing offline, music stops after exactly 30 minutes and the only way to keep playing is turning offline mode off.
Moderator
572 Views
1 replies
0 likes
