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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110502 Views

26 replies

3 likes

  • 110502 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222441 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222441 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

579216 Views

79 replies

3 likes

  • 579216 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

477068 Views

577 replies

40 likes

Account
Free
  • 477068 Views
  • 577 replies
  • 40 likes

Superuser Contribution App just closes when i tap the icon

Device- iQOO Z7 5GOperating system- Android 14 Problem-Since yesterday everytime i try to open the app it just closes automatically,it just shows the spotify icon and automatically closes.I tried Switching On/Off my phone it didn't work,i also tried ...

Regular

Device- iQOO Z7 5G Operating system- Android 14   Problem-Since yesterday everytime i try to open the app it just closes automatically,it just shows the spotify icon and automatically closes....

Arnab1

Regular

1346 Views

8 replies

0 likes

  • 1346 Views
  • 8 replies
  • 0 likes

Daily Mixes - same songs recurring endlessly

Hi all, I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes. But I increasingly find that the same songs recur endlessly. It's even worse if I have "liked" a song, then it comes up even more often. Is there an option to exclu...

Casual Listener

Hi all,   I'm relatively new to Spotify Premium and have been enjoying the Daily Mixes.  But I increasingly find that the same songs recur endlessly.  It's even worse if I have "like...

anordinaryperson13

Casual Listener

1096 Views

2 replies

3 likes

  • 1096 Views
  • 2 replies
  • 3 likes

When I open spotify on my phone it will somtimes show a notification

I have turned off notifications, and I don't want any pop ups. Its not a shitty website I am on, its an app I am paying for.

Visitor

I have turned off notifications, and I don't want any pop ups. Its not a shitty website I am on, its an app I am paying for.

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Can't access all playlists on Android

I can't access all my playlists on Android that I can on desktop

Visitor

I can't access all my playlists on Android that I can on desktop

Amay

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Compatibility issues with poweramp equalizer

PlanFreeCountryUSADeviceSamsung S23Operating SystemAndroid 14 My Question or IssueSystem volume spikes for a bit then lowers below what it originally was at without changing volume %. This occurs when I open the app and skip a song for the first time...

Newbie

  Plan Free Country USA Device Samsung S23 Operating System Android 14   My Question or Issue System volume spikes for a bit then lowers below what it originally was at without c...

Dessi

Moderator

3538 Views

1 replies

0 likes

Android
bugs
Equalizer
Glitches
Issues
poweramp
problems
volume issues
  • 3538 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why did you disable the bass boost and virtual effect of my equalizer?

PlanDe primera calidad PaísAmericadispositivoXiaomi Redmi Note 10 Pro sistema operativoAndroid 13/MIUI 14 Mi pregunta o problemaNo he tocado nada en absoluto en mi configuración de Spotify. Sólo utilicé el ecualizador para potenciar las tumbas o tene...

Gig Goer

  Plan De primera calidad  País America dispositivo Xiaomi Redmi Note 10 Pro  sistema operativo Android 13/MIUI 14  Mi pregunta o problema No he tocado nada en absoluto ...

HugoShen

Newbie

4003 Views

5 replies

0 likes

  • 4003 Views
  • 5 replies
  • 0 likes

Superuser Contribution Re: Spotify Crashes Android SystemUI

Affected device's make & model: Samsung A54Its OS version: Android 14Your currently installed Spotify app version: 8.9.64.548 It happens when I'm connected to a bluetooth speaker and whenever I try to adjust the sound volume through spotify app, my p...

Visitor

Affected device's make & model: Samsung A54 Its OS version: Android 14 Your currently installed Spotify app version: 8.9.64.548   It happens when I'm connected to a bluetooth speaker and...

Dessi

Moderator

776 Views

1 replies

0 likes

  • 776 Views
  • 1 replies
  • 0 likes

Solved!! Remove Multiple Liked Songs on Mobile

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9 My Question or Issue I have over 6000 liked songs and would like to start fresh by deleting them. Obviously, going through one by one isn't an option, and I don't have a desktop or laptop computer, so I...

Newbie

  Plan Premium Country Canada Device Samsung Galaxy S9   My Question or Issue   I have over 6000 liked songs and would like to start fresh by deleting them. Obviously, going ...

Amay

Spotify Star

8621 Views

1 replies

0 likes

  • 8621 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why are podcast episodes muting at beginning of next episode?

I have a problem for several weeks. I am listening to any podcast and when an episode finishes and moves on to the next episode it is playing, but appears muted. My temporary fix is to hit the 15 second fast forward button and then the sounds comes t...

Visitor

I have a problem for several weeks. I am listening to any podcast and when an episode finishes and moves on to the next episode it is playing, but appears muted. My temporary fix is to hit the 15 sec...

Maria

Moderator

3467 Views

14 replies

1 likes

  • 3467 Views
  • 14 replies
  • 1 likes

Superuser Contribution eliminar playlist

tengo unas playlist que yo no hice y nos las puedo eliminar, lo curioso que las que yo hice esas si las puedo eliminar.I have some playlists that I didn't make and I can delete them, the curious thing is that the ones I made I can delete

Visitor

tengo unas playlist que yo no hice y nos las puedo eliminar, lo curioso que las que yo hice esas si las puedo eliminar. I have some playlists that I didn't make and I can delete them, the curious ...

Maria

Moderator

1639 Views

1 replies

0 likes

  • 1639 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cant login despite password reset

User id -bleep-, reset password many times still unable to login. It is premium duo thru Maxis Malaysia

Visitor

User id -bleep-, reset password many times still unable to login. It is premium duo thru Maxis Malaysia

Vasil

Moderator

579 Views

1 replies

0 likes

  • 579 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify doesn't allow playing (last) previous song.

The symbol of playing previous song is grey so can't be used. And also the line of song playing can not be dragged if I want to listen a particular part of song. It is happening with my Spotify but all my friends spotify do not have this issue. I hav...

Visitor

The symbol of playing previous song is grey so can't be used. And also the line of song playing can not be dragged if I want to listen a particular part of song. It is happening with my Spotify but a...

Clarence211

Visitor

1129 Views

2 replies

0 likes

  • 1129 Views
  • 2 replies
  • 0 likes

Superuser Contribution Kilit ekranında gösterme

PlanÜcretsizÜlkeTürkiye CihazGeneral mobile GM 20İşletim sistemiAndroid 11 Soru veya Sorunum Kilit ekranımda şarkıyı kontrol edememe rağmen şarkı kapağı bozuk bir şekilde duvar kağıdı olarak kilit ekranımda gözüküyor

Visitor

Plan Ücretsiz Ülke Türkiye   Cihaz General mobile GM 20 İşletim sistemi Android 11   Soru veya Sorunum Kilit ekranımda şarkıyı kontrol edememe rağmen şarkı kapağı bozuk bir şeki...

Vasil

Moderator

2313 Views

1 replies

0 likes

  • 2313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify remains offline on Wifi

In my Android phone of Samsung, my premiun account remains offline or shows no internet connection available when using it on a Wi-fi even after a successful connection with Wi-fi. The network is working on all other applications except Spotify. Don'...

Visitor

In my Android phone of Samsung, my premiun account remains offline or shows no internet connection available when using it on a Wi-fi even after a successful connection with Wi-fi. The netw...

Vasil

Moderator

5669 Views

1 replies

0 likes

  • 5669 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify always deletes my downloaded music no matter what

Hi, I have a playlist with 3500 songs on SpotifyWhen I download this playlist on Spotify for Android, after almost a day, I see that the playlist is out of download mode and the songs are deleted, and I have to download it again, and this happens aga...

Newbie

Hi, I have a playlist with 3500 songs on Spotify When I download this playlist on Spotify for Android, after almost a day, I see that the playlist is out of download mode and the songs are deleted, ...

abull34668

Newbie

2178 Views

2 replies

0 likes

  • 2178 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't find Spotify in Galaxy apps for my gear sport

PlanPremiumCountry DeviceSamsung gear sport Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI've been using Spotify on my Samsung gear sport for months. Had to reset my watch and just realized that I can't find Spotify in ...

Casual Listener

  Plan Premium Country   Device Samsung gear sport  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I've been using Spotify on my S...

stephenmariani

Casual Listener

9346 Views

18 replies

5 likes

  • 9346 Views
  • 18 replies
  • 5 likes

Superuser Contribution [Closed ongoing issue] Offline changes to playlists disappear when going back online

Hey, An issue is still here after the 8.6.34.749 update but the board has been closed Here's the link https://community.spotify.com/t5/Ongoing-Issues/Offline-changes-to-playlists-are-wiped-out-when-I-m-back-online/idc-p/5218823#M116314 Thanks !

Gig Goer

Hey,   An issue is still here after the 8.6.34.749 update but the board has been closed   Here's the link   https://community.spotify.com/t5/Ongoing-Issues/Offline-changes-...

Dessi

Moderator

11530 Views

64 replies

5 likes

  • 11530 Views
  • 64 replies
  • 5 likes

Superuser Contribution Spotify crashes while playing

Spotify crashes for 3 months now... while playing music on my Z FOLD 3 /android version 14. Sometimes after one song... sometimes after 3 or more songs.

Visitor

Spotify crashes for 3 months now... while playing music on my Z FOLD 3 /android version 14. Sometimes after one song... sometimes after 3 or more songs.

MihailY

Moderator

831 Views

2 replies

0 likes

  • 831 Views
  • 2 replies
  • 0 likes

Superuser Contribution Scrolling up makes releases disappear [bug report]

PlanPremiumCountryGermanyDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueThe Spotify app has a bug when scrolling through the discography. Releases can disappear when scrolling up. I have documented the bug here: https://you...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue The Spotify app has a bug when scrolling through the discography. Releases ...

Yordan

Moderator

481 Views

1 replies

0 likes

  • 481 Views
  • 1 replies
  • 0 likes