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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

114462 Views

26 replies

4 likes

  • 114462 Views
  • 26 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Roadie

230072 Views

148 replies

11 likes

Android
autoplay
bluetooth
  • 230072 Views
  • 148 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

589117 Views

79 replies

3 likes

  • 589117 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Jh011

Visitor

484244 Views

580 replies

42 likes

Account
Free
  • 484244 Views
  • 580 replies
  • 42 likes

Superuser Contribution Not connected to WiFi error when it is

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S24 ultraOperating SystemAndroid 14 My issueI generally keep Spotify locked open (so when I 'close all apps', Spotify music keeps playing). Connected to both 5G and WiFi-6, when I want to quickly sear...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy S24 ultra Operating System Android 14   My issue I generally keep Spotify locked open (so when I 'close all apps', Spotify music ...

Vasil

Moderator

1133 Views

1 replies

0 likes

Connect
  • 1133 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing randomly

I've done everything that spotify has recommended. Logged out of every device, reinstalled, cleared chache and it still keeps on pausing. I'm very frustrated because I'm paying 11.99 for an app that doesn't work

Visitor

I've done everything that spotify has recommended. Logged out of every device, reinstalled, cleared chache and it still keeps on pausing. I'm very frustrated because I'm paying 11.99 for an app that ...

Vasil

Moderator

733 Views

1 replies

0 likes

  • 733 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unavailable songs

Hi i want to listen to unbreakable from bon jovi but somehow that song is not availible can anyone tell me why?

Newbie

Hi i want to listen to unbreakable from bon jovi but somehow that song is not availible can anyone tell me why?

OscarDC

Moderator

1455 Views

2 replies

1 likes

  • 1455 Views
  • 2 replies
  • 1 likes

Superuser Contribution android app background effect in playlists not working properly

PlanPremiumCountrySouth KoreaDeviceGalaxy S23 Ultra, Galaxy tab S9, iPad Pro 12.9 5th genOperating Systemandroid14 (oneui6.1), ios17My Question or IssueThe background effects on the background when you chooze a playlist doesn't seem to appear properl...

Newbie

  Plan Premium Country South Korea Device Galaxy S23 Ultra, Galaxy tab S9, iPad Pro 12.9 5th gen Operating System android14 (oneui6.1), ios17 My Question or Issue The background effect...

OscarDC

Moderator

670 Views

1 replies

0 likes

  • 670 Views
  • 1 replies
  • 0 likes

Smart Shuffle

PlanPremiumCountryUSADevicePixel 8 Operating SystemAndroid 14 My Question or Issue Spotify Team, I'm having this issue with Smart Shuffle where, If Smart Shuffle is on when Spotify is launched (left on from previous session), I am not able to play an...

Casual Listener

Plan Premium Country USA Device Pixel 8  Operating System Android 14   My Question or Issue   Spotify Team,   I'm having this issue with Smart Shuffle where,   ...

SquareSynthEnjoyer

Casual Listener

1547 Views

2 replies

1 likes

  • 1547 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution When watching video in landscape, picture is obscured by play/pause button

PlanPremiumCountryUKDevicePixel 7Operating SystemAndroid 14 My Question or IssueCan someone help with this issue? When I'm trying to watch podcast videos in landscape mode, the picture is obscured by the play/pause button and the 15 sec fwd/rewind bu...

Regular

Plan Premium Country UK Device Pixel 7 Operating System Android 14   My Question or Issue Can someone help with this issue?  When I'm trying to watch podcast videos in landscape m...

Krotz

Regular

1949 Views

6 replies

0 likes

  • 1949 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Where did offline mode go?

I don't have premium currently, and offline mode is gone. I used offline mode because for some reason downloaded podcasts would stream and eat data anyway. Was offline mode a premium feature? If yes, does that mean that now downloaded podcasts won't ...

Newbie

I don't have premium currently, and offline mode is gone. I used offline mode because for some reason downloaded podcasts would stream and eat data anyway. Was offline mode a premium feature? If yes,...

Rockie1215

Visitor

34213 Views

13 replies

0 likes

  • 34213 Views
  • 13 replies
  • 0 likes

Superuser Contribution Notification sound before playing music

My Spotify app plays the system notification sound before playing music nearly everytime after being idle for 30mins or so. Generally this sound is played along with the "connect to a device" popup which also is a bit annoying. Anyone know how to tur...

Casual Listener

My Spotify app plays the system notification sound before playing music nearly everytime after being idle for 30mins or so. Generally this sound is played along with the "connect to a device" popup w...

Joan

Moderator

4265 Views

5 replies

0 likes

  • 4265 Views
  • 5 replies
  • 0 likes

Superuser Contribution Auto-Download Podcast Feature Hangs

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 10+Operating SystemAndroid 12 My Question or IssueWhen enabled, the auto-download feature for new podcasts will attempt to download anything new and they all "hang" with spinning download icons but ...

Regular

Plan Premium Country United States Device Samsung Galaxy 10+ Operating System Android 12   My Question or Issue When enabled, the auto-download feature for new podcasts will attempt to...

demkoiib

Newbie

1488 Views

2 replies

0 likes

Android
Auto download
podcast
  • 1488 Views
  • 2 replies
  • 0 likes

Superuser Contribution Hi, i'm a non-premium Android user on spotify, whenever i go to a playlist

Hi i'm a non-premium Android user on spotify, whenever i go to a playlist it automatically shuffles. And if i try to disable it, it says that you have to have premium.

Visitor

Hi i'm a non-premium Android user on spotify, whenever i go to a playlist it automatically shuffles. And if i try to disable it, it says that you have to have premium.

Novy

Moderator

490 Views

1 replies

0 likes

  • 490 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue won't work

PlanFreeCountryUsaDeviceAndroid (motorola thing) My Question or IssueOn Android, Version 8.9.66.543 I don't even have a button for the queue. Is this a normal thing for Android or js me??

Visitor

  Plan Free Country Usa Device Android (motorola thing)   My Question or Issue On Android, Version 8.9.66.543 I don't even have a button for the queue. Is this a normal thing for A...

Novy

Moderator

513 Views

1 replies

0 likes

  • 513 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop showing podcast at the top of my Home page.

PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueUnwanted podcast at top of my homepage.

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue Unwanted podcast at top of my homepage. 

WilceyJ26

Newbie

85056 Views

132 replies

457 likes

  • 85056 Views
  • 132 replies
  • 457 likes

Superuser Contribution Sonos speakers not showing in Spotify

PlanPremiumCountryDenmarjDeviceOnePlus 11Operating SystemAndroid 13 My Question or IssueHi, This has not previously been an issue for me but since i switched phone (OnePlus 7 on Android 11 to OnePlus 11 on Android 13) a week ago i have had issues wit...

Gig Goer

Plan Premium Country Denmarj Device OnePlus 11 Operating System Android 13   My Question or Issue Hi,   This has not previously been an issue for me but since i switched phone (...

Not applicable

15411 Views

63 replies

2 likes

  • 15411 Views
  • 63 replies
  • 2 likes

Superuser Contribution "Can't play in the background without your permission" Notification I get every time I open Spotify

When I go to the App>Battery>Background restriction, it says "Background usage can't be restricted"I have had zero issues with Spotify playing in the background but the app still sends me this notification.It's a rather small issue, but it is still l...

Regular

When I go to the App>Battery>Background restriction, it says "Background usage can't be restricted" I have had zero issues with Spotify playing in the background but the app still sends me thi...

Joan

Moderator

1464 Views

1 replies

0 likes

  • 1464 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play nor view downloaded playlists without internet connection

My Question or Issue Bug:I cannot play my downloaded playlists without internet connection.I have testet this on two android devices with the newest version freshly downloaded from the play store.Steps to reproduce:1. Download the newest version of s...

Newbie

My Question or Issue   Bug: I cannot play my downloaded playlists without internet connection. I have testet this on two android devices with the newest version freshly downloaded from the p...

Joan

Moderator

674 Views

1 replies

0 likes

Android
internet connection
Offline
playback
playlist
  • 674 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify codes are not showing on my phone or laptop

I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able to read a code but i am unable to generate one any ...

Casual Listener

I wonder if anybody can help me solve my problem. my app on android nor my desktop spotify will show codes is there a setting i should have checked to be able to see them? My camera works to be able ...

spencer07

Visitor

14759 Views

9 replies

0 likes

  • 14759 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify glitches

PlanPremiumCountryGuyanaDevice(Samsung s24)Operating System(Android 14)My Question or IssueSpotify keeps freezing my phone

Casual Listener

Plan Premium Country Guyana Device (Samsung s24) Operating System (Android 14) My Question or Issue Spotify keeps freezing my phone 

Deejay5

Casual Listener

970 Views

4 replies

0 likes

  • 970 Views
  • 4 replies
  • 0 likes

Superuser Contribution How do I disable auto shuffle?

Hey,I'm using a Spotify Premium account on my android device. Every time I try to play an album on the app it automatically chooses to use shuffle.I know that I need to avoid clicking the big 'Shuffle Play' button and press on a specific song on the ...

Newbie

Hey, I'm using a Spotify Premium account on my android device.   Every time I try to play an album on the app it automatically chooses to use shuffle. I know that I need to avoid clicking th...

rdeforest

Regular

89430 Views

106 replies

31 likes

  • 89430 Views
  • 106 replies
  • 31 likes