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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 850169 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 850169 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16768 Views
  • 3 replies
  • 0 likes
  • 16768 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why wont my Display change?

I have followed the EXACT steps to change my display name and when I click save it says "Couldn't save changes..something went wrong.Give it another go?" I click it again it still doesn't work. I signed out and in again but still nothing

  • Visitor
  • I have followed the EXACT steps to change my display name and when I click save it says "Couldn't save changes..something went wrong.Give it another go?" I click it again it still doesn't work. I sig...
  • Yordan
  • Moderator
  • 94 Views
  • 1 replies
  • 1 likes
  • 94 Views
  • 1 replies
  • 1 likes

Spotify stops when I close my recent apps

PlanPremiumDeviceSamsung Galaxy S10eOperating SystemAndroid 10 Spotify music stops when I close all the recent apps on Android. But when I open it from Samsung Media, it works perfectly. I turned off the battery optimization setting and reinstalled i...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy S10e Operating System Android 10   Spotify music stops when I close all the recent apps on Android. But when I open it from Samsung Media, it works...
  • Onmyosama
  • Visitor
  • 2019 Views
  • 4 replies
  • 1 likes
  • S10
    s10e
    Samsung
    stop
  • 2019 Views
  • 4 replies
  • 1 likes

Superuser Contribution I have made the payment not through the requested money on upi.

I have made the payment for premium by mistakenly paying to spotify upi. Not thr Spotify requested money on upi. Can you please help me

  • Visitor
  • I have made the payment for premium by mistakenly paying to spotify upi. Not thr Spotify requested money on upi. Can you please help me
  • Jeremy
  • Spotify
  • 58 Views
  • 1 replies
  • 0 likes
  • 58 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify won't pause at ALL or turn OFF, keeps playing the music I have t

My Spotify won't pause at ALL or turn OFF, keeps playing the music, doesn't give me an option to stop playing the music, I have to uninstall the application every time, so annoying, then i have to install it againcan somebody please help?

  • Visitor
  • My Spotify won't pause at ALL or turn OFF, keeps playing the music, doesn't give me an option to stop playing the music, I have to uninstall the application every time, so annoying, then i have to i...
  • Jeremy
  • Spotify
  • 152 Views
  • 1 replies
  • 1 likes
  • 152 Views
  • 1 replies
  • 1 likes

Superuser Contribution no in-app icons beeing displayed

PlanPremiumCountryDeviceXioami Mi 10 ProOperating SystemAndroid 11 - Miui 12 V.12.2.3.0My Question or Issueafter proceeding my software update, i finaly wanted to hear so nice music. But then i started the app and there is no icons beeing displayed. ...

  • Casual Listener
  • Plan Premium Country Device Xioami Mi 10 Pro Operating System Android 11 - Miui 12 V.12.2.3.0 My Question or Issue after proceeding my software update, i finaly wanted to hear so nice mus...
  • Yordan
  • Moderator
  • 689 Views
  • 7 replies
  • 0 likes
  • 689 Views
  • 7 replies
  • 0 likes

Superuser Contribution There is no button to turn off Spotify

There is no way on my galaxy s21 to shut off Spotify. No stop button on app or widget. So out of nowhere Spotify will start blasting into my earbuds if I just barely touch them by mistake. I have to go to settings> spotify> force stop every time I wa...

  • Visitor
  • There is no way on my galaxy s21 to shut off Spotify. No stop button on app or widget. So out of nowhere Spotify will start blasting into my earbuds if I just barely touch them by mistake. I have to ...
  • Alex
  • Moderator
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use media key to start music, only to control when the music is playing.

PlanPremiumCountryBrazil Device(Samsung S21+)Operating System(Android 12) My Question or IssueThe music player is on the notification only with the play option, my phone is conected but I can't play music with the media key, to media key start to wor...

  • Casual Listener
  • Plan Premium Country Brazil   Device (Samsung S21+) Operating System (Android 12)   My Question or Issue The music player is on the notification only with the play option, my pho...
  • Yordan
  • Moderator
  • 172 Views
  • 3 replies
  • 0 likes
  • 172 Views
  • 3 replies
  • 0 likes

Solved!! Spotify stops playing seconds after my phone screen turns off with DAC.

Plan: Spotify PremiumAudio Quality: Very HighPhone: Samsung S22+ DAC: Alo Pilot (USB-C connection)Headphones: wired (into portable DAC), in-ear When playing and the screen automatically turns off, several seconds later, the music stops playing until ...

  • Visitor
  • Plan: Spotify Premium Audio Quality: Very High Phone: Samsung S22+ DAC: Alo Pilot (USB-C connection) Headphones: wired (into portable DAC), in-ear When playing and the screen automatically t...
  • Aaudioo
  • Newbie
  • 445 Views
  • 1 replies
  • 0 likes
  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Progress Constantly Resetting

PlanPremiumCountryUK DeviceOnePlus 6 Operating SystemAndroid 9.0, OxygenOS 9.0 My Question or IssueI listen to a lot of podcasts on my phone, either by the speaker or via my car's Bluetooth. However the progress of my podcasts is constantly lost. If ...

  • Casual Listener
  • Plan Premium CountryUK   Device OnePlus 6   Operating System Android 9.0, OxygenOS 9.0   My Question or Issue I listen to a lot of podcasts on my phone, either by the speake...
  • AndresM
  • Spotify
  • 1249 Views
  • 8 replies
  • 4 likes
  • 1249 Views
  • 8 replies
  • 4 likes

When listening to music on Spotify, the sound of music comes from both head

The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that it be done.

  • Visitor
  • The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that...
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
  • 0 replies
  • 0 likes

Superuser Contribution Crashing then cannot pause

I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud doesn't appear and when I click play, media will pla...

  • Casual Listener
  • I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud d...
  • OscarDC
  • Moderator
  • 317 Views
  • 9 replies
  • 2 likes
  • 317 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify android app crashes without google play services after 8.7.8.1206

I contacted Spotify support about this breaking change the Spotify development team has introduced. I shouldn't have been surprised but I got canned responses about how google play services is trusted and I should ask for feedback "complain" to the u...

  • Newbie
  • I contacted Spotify support about this breaking change the Spotify development team has introduced. I shouldn't have been surprised but I got canned responses about how google play services is truste...
  • Alex
  • Moderator
  • 446 Views
  • 1 replies
  • 1 likes
  • 446 Views
  • 1 replies
  • 1 likes

Superuser Contribution songs skipping, no play bar, AND MORE lol

there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just pause randomly or skip a few seconds in, and it's ...

  • Newbie
  • there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just...
  • Alex
  • Moderator
  • 144 Views
  • 1 replies
  • 3 likes
  • 144 Views
  • 1 replies
  • 3 likes

Superuser Contribution Android "No Internet Connection" Bug

I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninstalled and reinstalled the app, disabled my VPN, enab...

  • Newbie
  • I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninsta...
  • Yordan
  • Moderator
  • 395 Views
  • 3 replies
  • 0 likes
  • 395 Views
  • 3 replies
  • 0 likes

Superuser Contribution No funciona el modo offline

Descargo las cánciones para modo offline muestra la flecha verde luego pongo en modo offline y no la puedo escuchar sólo puede escuchar con conexión a internet ayuda gracias

  • Regular
  • Descargo las cánciones para modo offline muestra la flecha verde luego pongo en modo offline y no la puedo escuchar sólo puede escuchar con conexión a internet ayuda gracias
  • OscarDC
  • Moderator
  • 1871 Views
  • 7 replies
  • 0 likes
  • 1871 Views
  • 7 replies
  • 0 likes