Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 30717 Views
  • 60 replies
  • 25 likes
  • 30717 Views
  • 60 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 871688 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 871688 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 25015 Views
  • 3 replies
  • 0 likes
  • 25015 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution app loses downloads on Android based FiiO x-7II

PlanPremium Device: FiiO X7 mark IIOperating System: Android 5.1. My Question or Issue: My X7 very rarely has internet access during daily usage at work. I've downloaded my extensive playlists 3 times now only to loose them a few days later....Why? r...

  • Casual Listener
  • Plan Premium   Device: FiiO X7 mark II Operating System: Android 5.1.   My Question or Issue: My X7 very rarely has internet access during daily usage at work. I've downloaded my ex...
  • kurosawsa
  • Casual Listener
  • 2570 Views
  • 10 replies
  • 0 likes
  • 2570 Views
  • 10 replies
  • 0 likes

Superuser Contribution Notifications for who followed your profile and playlists vanished.

There used to be an option to tap on your profile picture on the top left corner of the Home screen and see notifications for who followed your profile and liked your playlists. It has now seemingly vanished. Any idea on how to get it back or a diffe...

  • Newbie
  • There used to be an option to tap on your profile picture on the top left corner of the Home screen and see notifications for who followed your profile and liked your playlists. It has now seemingly ...
  • Joan
  • Moderator
  • 148 Views
  • 1 replies
  • 0 likes
  • 148 Views
  • 1 replies
  • 0 likes

Superuser Contribution The autoplay mode changed, to a bad behavior | android

The autoplay mode changed, and play same music or playlist over and over, not changing to a different radio or something

  • Visitor
  • The autoplay mode changed, and play same music or playlist over and over, not changing to a different radio or something
  • MihailY
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution I Upgraded my providers service (Rogers/Canada) from 'Legacy' to 'Ignite' a

and ever since I am not able to play through my speakers for approximately 3 months which is the only source I use. I just spent over an hour on the phone w/Rogers tech...still nothing. I've uninstalled, reinstalled the app,. Powered off & on the pho...

  • Visitor
  • and ever since I am not able to play through my speakers for approximately 3 months which is the only source I use. I just spent over an hour on the phone w/Rogers tech...still nothing. I've uninstal...
  • Elena
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Turning off Offline Mode when you don't have Premium?

I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online so I'm stuck in offline mode, and cant use the ser...

  • Newbie
  • I don't have spotify premium but I did, and I had left my phone in Offline mode before my subscription ran out. Now that I'm back to the free version of Spotify, there is no toggle for Offline/Online...
  • Alex
  • Spotify Legend
  • 4443 Views
  • 3 replies
  • 1 likes
  • 4443 Views
  • 3 replies
  • 1 likes

Superuser Contribution Hintergrund Rauschen

Hallo, Leider habe ich ein störendes Hintergrund rauschen, so dass man leise Musik schlecht hören kann, kein Genuss. Ich verwende ein Android System 9.1 mit einem Doopro S95 Pro Handy. Abgespielt wird auf Bose Bluetooth Lautsprecher. Im Spotify ist f...

  • Casual Listener
  • Hallo,  Leider habe ich ein störendes Hintergrund rauschen, so dass man leise Musik schlecht hören kann, kein Genuss.  Ich verwende ein Android System 9.1 mit einem Doopro S95 Pro Handy. ...
  • OscarDC
  • Moderator
  • 2481 Views
  • 3 replies
  • 0 likes
  • 2481 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify lyrics going straight to Twitter DMS

I wanted to tweet a lyric but after accidentally fumbling with my phone I pressed Always post lyrics to Twitter DMS and I cannot figure out how to change it back. Help

  • Visitor
  • I wanted to tweet a lyric but after accidentally fumbling with my phone I pressed Always post lyrics to Twitter DMS and I cannot figure out how to change it back. Help 😞  
  • Amayy
  • Spotify Star
  • 172 Views
  • 1 replies
  • 0 likes
  • 172 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music stops playing when screen goes off

PlanPremiumDeviceSamsung Galaxy S10i alredy tryed rebooting, all the battery settings and reinstalling but it still stops sometimes

  • Casual Listener
  • Plan Premium Device Samsung Galaxy S10 i alredy tryed rebooting, all the battery settings and reinstalling but it still stops sometimes  
  • Joan
  • Moderator
  • 17561 Views
  • 18 replies
  • 0 likes
  • 17561 Views
  • 18 replies
  • 0 likes

Scroll bar does not work properly for large playlists

Plan: PremiumCountry: AustraliaDevice: Samsung S21Operating System: Android When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the top. And when interacting with the scroll bar it does not allow the ...

  • Newbie
  • Plan: Premium Country: Australia Device: Samsung S21 Operating System: Android   When viewing large playlists, the side scroll bar is hidden behind the top banner when scrolling from the to...
  • 113 Views
  • 0 replies
  • 0 likes
  • 113 Views
  • 0 replies
  • 0 likes

Superuser Contribution how can I access premium from new device?

I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, but can't find my long-standing playlists. No error message...

  • Newbie
  •  I've had Spotify Premium on my desktop for years, and am trying to access that account from my cell phone. Premium account, USA, Samsung Galaxy S22+, Android 13. I can log in from the phone, bu...
  • Dian
  • Spotify Legend
  • 288 Views
  • 1 replies
  • 0 likes
  • 288 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug in galaxy watch 5 hebrew version

There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped

  • Regular
  • There is a bug in the galaxy watch 5 where the forward and backward arrows are flipped
  • AlejaR
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files. WMA

PlanPremiumCountryUK Device(Samsung a41 mobile and win 10 laptop)Operating System(Android, Windows 10) My Question or IssueHi I have a number of local files on my desktop that play fine on the desktop app, both .wma and .mp3 format. When I add these ...

  • Casual Listener
  • Plan Premium Country UK   Device (Samsung a41 mobile and win 10 laptop) Operating System (Android, Windows 10)   My Question or Issue Hi    I have a number of local f...
  • Eni
  • Moderator
  • 714 Views
  • 3 replies
  • 0 likes
  • local
    wma
  • 714 Views
  • 3 replies
  • 0 likes

Superuser Contribution Hilfe Deutsch

Hallo zusammen,Ich weiß nicht wie genau ich es beschreiben soll aber ich höre Hörbücher.Die Playlist die drei Fragezeichen besteht aus vielen Titeln und weiter unterteilt in Teilen.Wenn ich jetzt zb. Teil 30 suchen lasse, in der Playlist zeigt er mir...

  • Newbie
  • Hallo zusammen, Ich weiß nicht wie genau ich es beschreiben soll aber ich höre Hörbücher. Die Playlist die drei Fragezeichen besteht aus vielen Titeln und weiter unterteilt in Teilen. Wenn ich jet...
  • Eni
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution How To Stop Autoplay for Podcasts

My Question or Issue I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get the acast app again to get this functionality. I saw a similar thread to t...

  • Newbie
  •     My Question or Issue  I've switched the Autoplay option off in my settings but this only works for music. I ideally want all of my content in one place but going to have to get ...
  • Eni
  • Moderator
  • 17802 Views
  • 6 replies
  • 26 likes
  • 17802 Views
  • 6 replies
  • 26 likes

Superuser Contribution Autoplay not working on Android, Autoplay skipping songs halfway through

Android app not working, downloaded and un-downloaded songs skipping halfway through when listened Offline and Online. Auto Play Not working correctly with Wireless Data, also not working correctly with Wifi. Basically, no factors regarding the wifi ...

  • Visitor
  • Android app not working, downloaded and un-downloaded songs skipping halfway through when listened Offline and Online. Auto Play Not working correctly with Wireless Data, also not working correctly w...
  • Lyubka
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download songs

I just subscribed to Spotify Premium but I'm not able to download songs on my android phone.

  • Visitor
  • I just subscribed to Spotify Premium but I'm not able to download songs on my android phone.
  • Eni
  • Moderator
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution How can i set up app so it jumps to the oldest unplayed episode of podcast?

There are several podcasts I'm trying to catch up on. Every time i open the page for a podcast, i have to scroll all the way through the ones I've played to get to the oldest unplayed episode. I know i can sort by unplayed, but many episodes I've ski...

  • Visitor
  • There are several podcasts I'm trying to catch up on. Every time i open the page for a podcast, i have to scroll all the way through the ones I've played to get to the oldest unplayed episode. I know...
  • kaattt
  • Newbie
  • 97 Views
  • 2 replies
  • 0 likes
  • 97 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot see notifications on lock screen

I don't know if this is related to the app or just the way phones are programed but here's my issue: whenever Spotify is playing I can't see any other notifications on the lock screen (for exemple messages) because Spotify's played music tab shows fi...

  • Newbie
  • I don't know if this is related to the app or just the way phones are programed but here's my issue: whenever Spotify is playing I can't see any other notifications on the lock screen (for exemple me...
  • Joan
  • Moderator
  • 115 Views
  • 1 replies
  • 0 likes
  • 115 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain podcast episodes not playing, fixed after clearing cache.

PlanPremiumCountryUnited States Device(Google Pixel 6 Pro)Operating System(Android 13) My Question or IssueI have been having issues with certain podcast episodes playing. I have been listening to the show "Up and Vanished" and I am currently on s1e1...

  • Newbie
  •   Plan Premium Country United States  Device (Google Pixel 6 Pro) Operating System (Android 13)   My Question or Issue I have been having issues with certain podcast episode...
  • OscarDC
  • Moderator
  • 142 Views
  • 2 replies
  • 0 likes
  • 142 Views
  • 2 replies
  • 0 likes