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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

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  • Daniel
  • Community Legend
  • 842670 Views
  • 11 replies
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  • Android
    Guide
    Troubleshooting
  • 842670 Views
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Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 14274 Views
  • 1 replies
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  • 14274 Views
  • 1 replies
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Superuser Contribution Song/Playlist radio not working

PlanPremiumCountryNetherlandsDeviceLG G6SystemAndroid 9 My Question or IssueI can't seem to start radio playlists anymore, from neither songs nor albums. Tried reinstalling the app, didn't work. I couldn't find anything in settings either. Every time...

  • Visitor
  •   Plan Premium Country Netherlands Device LG G6 System Android 9   My Question or Issue I can't seem to start radio playlists anymore, from neither songs nor albums. Tried reinst...
  • Alex
  • Moderator
  • 8000 Views
  • 17 replies
  • 2 likes
  • 8000 Views
  • 17 replies
  • 2 likes

Superuser Contribution Never shuffle by default

Using premium on Android, I'd like the default when playing an album to be NOT shuffle play. So I can just press the green button and play an album from the beginning and not faff around pressing the interlinked arrows in now playing. Why is this not...

  • Regular
  • Using premium on Android, I'd like the default when playing an album to be NOT shuffle play. So I can just press the green button and play an album from the beginning and not faff around pressing the...
  • CarlosE
  • Moderator
  • 314 Views
  • 3 replies
  • 0 likes
  • 314 Views
  • 3 replies
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Superuser Contribution Liked albums not sync across devices

PlanPreniumCountryCanada DeviceLG G6Operating SystemAndroid My Question or IssueHi, My issue is that my liked album and songs are not sync correctly across my devices. I mainly use my destock (Win 10) to select and like album. But when I switch to my...

  • Casual Listener
  • Plan Prenium Country Canada   Device LG G6 Operating System Android   My Question or Issue Hi,   My issue is that my liked album and songs are not sync correctly across my...
  • CarlosE
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
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Superuser Contribution Google nest hub song timer stuck

PlanPremiumCountryUKDeviceGoogle Nest HubOperating SystemSoftware Version - 35.34.10.374969784OS Version - 1.20210119.2.1390060Cast firmware - 1.52.260996 My Question or IssueWhen using spotify on the hub, the song timer gets stuck as the time for th...

  • Casual Listener
  • Plan Premium Country UK Device Google Nest Hub Operating System Software Version - 35.34.10.374969784 OS Version - 1.20210119.2.1390060 Cast firmware - 1.52.260996   My Question or Is...
  • Jeremy
  • Moderator
  • 717 Views
  • 10 replies
  • 3 likes
  • 717 Views
  • 10 replies
  • 3 likes

Superuser Contribution Local Files impossible to download through existing guides

PlanPremiumCountryUkDeviceSamsung S20 FEOperating SystemAndroid My Question or IssueI've been looking around for answers as to how I can sync my local and desktop files to allow me to play local files on my mobile, however nothing of use appears to b...

  • Newbie
  • Plan Premium Country Uk Device Samsung S20 FE Operating System Android   My Question or Issue I've been looking around for answers as to how I can sync my local and desktop files to al...
  • MafeG
  • Spotify Legend
  • 367 Views
  • 1 replies
  • 0 likes
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution SD card corrupted, cant delete .ldb file

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI have used a SanDisk 64GB SD-card for my music and photos for some time now, years actually. I've had issues like Spotify automatically switching my downloa...

  • Casual Listener
  • Plan Premium Country Norway Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue I have used a SanDisk 64GB SD-card for my music and photos for some time now, yea...
  • Jeremy
  • Moderator
  • 582 Views
  • 3 replies
  • 0 likes
  • 582 Views
  • 3 replies
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Superuser Contribution podcast now has ads and sounds slowed down

I have Spotify premium, I'm in the United States, my device is a OnePlus 6t, I'm running Android 11. I have already cleared storage and cache and reinstalled Spotify. I have been listening to the podcast high rollers DnD ( https://open.spotify.com/sh...

  • Casual Listener
  • I have Spotify premium, I'm in the United States, my device is a OnePlus 6t, I'm running Android 11.   I have already cleared storage and cache and reinstalled Spotify.   I have been li...
  • Xenia
  • Moderator
  • 2311 Views
  • 33 replies
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  • 2311 Views
  • 33 replies
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Superuser Contribution Home page turned into vertical view

My android spotify homepage just shifted to a style where I can no longer scroll horizontally through subsections on the homepage, and must now scroll vertically through an infinitely long list of random individual items from across spotify's usual h...

  • Visitor
  • My android spotify homepage just shifted to a style where I can no longer scroll horizontally through subsections on the homepage, and must now scroll vertically through an infinitely long list of ra...
  • Jak7874
  • Casual Listener
  • 208 Views
  • 3 replies
  • 0 likes
  • 208 Views
  • 3 replies
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transfering a song from pc to android

PlanpremiumCountry Devicegalaxy s10Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI added a local file song to my pc and added it to a playlist and opened a hot spot so my phone and my pc would be on the same wifi network...

  • Newbie
  • Plan premium Country   Device galaxy s10 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I added a local file song to my pc and added it to a ...
  • Amayy
  • Rising Star 4
  • 191 Views
  • 1 replies
  • 0 likes
  • 191 Views
  • 1 replies
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Superuser Contribution SD card button not appearing

PlanFamily PremiumCountryMalaysia Device(Realme C3)Operating System(Android 10) My Question or IssueSo I download all of my songs through SD card but Today,all of my songs have been downloaded through Internal Storage and making my phone have no more...

  • Newbie
  • Plan Family Premium Country Malaysia   Device (Realme C3) Operating System (Android 10)   My Question or Issue So I download all of my songs through SD card but Today,all of my...
  • MafeG
  • Spotify Legend
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

Spotify Connect: supported devices disappeared

PlanPremiumCountryGermanyDeviceHuawei P20 Pro (10.0), Samsung S6 lite (11.0), iPhone 11 (14.6)Operating SystemAndroid, iOS, Windows... My Question or IssueI have several Spotify Connect enabled devices, that are still supported and (despite beeing br...

  • Newbie
  • Plan Premium Country Germany Device Huawei P20 Pro (10.0), Samsung S6 lite (11.0), iPhone 11 (14.6) Operating System Android, iOS, Windows...   My Question or Issue I have several Spot...
  • Luan
  • Spotify Star
  • 599 Views
  • 1 replies
  • 0 likes
  • Smart Speakers
    spotify connect
  • 599 Views
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Superuser Contribution Android App Will Not Play

PlanPremiumCountryUKDeviceLG G7 ThinQOperating SystemAndroid 10 My Question or IssueI am unable to play any songs/podcasts on the Spotify Android app and the My Library tab is completely empty. For the last few days I have been completely unable to p...

  • Casual Listener
  • Plan Premium Country UK Device LG G7 ThinQ Operating System Android 10   My Question or Issue I am unable to play any songs/podcasts on the Spotify Android app and the My Library tab...
  • Jeremy
  • Moderator
  • 440 Views
  • 3 replies
  • 1 likes
  • 440 Views
  • 3 replies
  • 1 likes

Superuser Contribution Group Session Not Synced

PlanPremiumCountryUSDeviceSamsung Galaxy S10+ and Samsung Galaxy A50Operating SystemAndroid My Question or IssueWhen using "Group Session", my friend reports that her songs are starting at the :52 mark instead of starting fresh when she joins my sess...

  • Visitor
  • Plan Premium Country US Device Samsung Galaxy S10+ and Samsung Galaxy A50 Operating System Android   My Question or Issue When using "Group Session", my friend reports that her songs a...
  • tomcorder
  • Newbie
  • 7570 Views
  • 2 replies
  • 2 likes
  • 7570 Views
  • 2 replies
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Not able to turn off data saver

Plan: premium Version: 8.5.55.1105 Country: Sweden Phone: Huawei honor 9 Android version: 9 As you can see on the screenshot provided, the streaming quality is locked to low "until I turn off data saver". However I do not seem to have the option to t...

  • Newbie
  • Plan: premium Version: 8.5.55.1105 Country: Sweden  Phone: Huawei honor 9 Android version: 9   As you can see on the screenshot provided, the streaming quality is locked to low ...
  • Amayy
  • Rising Star 4
  • 1415 Views
  • 1 replies
  • 0 likes
  • 1415 Views
  • 1 replies
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Solved!!Superuser Contribution Music stops after 10 seconds

PlanPremiumCountryUSADeviceOneplus 6Operating SystemAndroid 10 based Oxygenos (v10.3.0)Spotify (version 8.5.42.812)My Question or Issue Music stops playing after about 10 secondsAttempted fresh install.Restarted phone no less than 3 times.Have tried ...

  • Casual Listener
  • Plan Premium Country USA Device Oneplus 6 Operating System Android 10 based Oxygenos (v10.3.0) Spotify (version 8.5.42.812) My Question or Issue   Music stops playing after about 10 s...
  • Mihail
  • Spotify Legend
  • 508457 Views
  • 16 replies
  • 9 likes
  • 508457 Views
  • 16 replies
  • 9 likes

Superuser Contribution Unable to fully delete downloads from my phone

PlanPremium DeviceOnePlus 6Operating SystemAndroid 11 My Question or IssueThe spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete some playlists. After deleting the downloads in the app and clearing the cache my s...

  • Newbie
  • Plan Premium   Device OnePlus 6 Operating System Android 11   My Question or Issue The spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete some...
  • MafeG
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • Android
    storage
  • 388 Views
  • 1 replies
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Superuser Contribution Waze banner blocks home, search and library buttons form popping up.

PlanPremium CountryUAE DeviceOnePlus 7 pro Operating SystemAndroid 11 My Question or IssueCan't access library search or home buttons while connected to Waze.

  • Newbie
  •   Plan Premium   Country UAE   Device OnePlus 7 pro   Operating System Android 11   My Question or Issue Can't access library search or home buttons while conne...
  • MafeG
  • Spotify Legend
  • 433 Views
  • 1 replies
  • 0 likes
  • Android
    Waze
  • 433 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clear Queue

I did a search, and Spotify claims this has been implemented, but it doesn’t show up. There needs to be a way to clear the entire play queue. Tried a clean install, and still doesn’t show up. Come on Spotify, if its implemented, roll it out to everyo...

  • Newbie
  • I did a search, and Spotify claims this has been implemented, but it doesn’t show up. There needs to be a way to clear the entire play queue. Tried a clean install, and still doesn’t show up.  C...
  • CarlosE
  • Moderator
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify broken in Google Maps

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S21+Operating SystemAndroid 11 My IssueThe play/pause button does not function in Google Maps integration. The track time bar is broken. The current song is stuck. Restarting does not fix it. Uninst...

  • Casual Listener
  • P lan Premium Country United States Device Samsung Galaxy S21+ Operating System Android 11   My Issue The play/pause button does not function in Google Maps integration. The track time...
  • CarlosE
  • Moderator
  • 795 Views
  • 1 replies
  • 0 likes
  • 795 Views
  • 1 replies
  • 0 likes

Superuser Contribution Permanently disable car mode

PlanPremiumCountryUSDevicePixel 3aOperating SystemAndroid 10 My Question or IssueI would like to be able to permanently disable car mode. I have already turned off automatic car mode in my Spotify options. Spotify prompts me to enter car mode every t...

  • Newbie
  • Plan Premium Country US Device Pixel 3a Operating System Android 10   My Question or Issue I would like to be able to permanently disable car mode. I have already turned off automatic ...
  • CarlosE
  • Moderator
  • 13811 Views
  • 6 replies
  • 17 likes
  • 13811 Views
  • 6 replies
  • 17 likes