Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
209551 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
558951 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461966 Views
575 replies
39 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceSamsung Galaxy A5Operating SystemAndroid 7 My Question or IssueI have noticed a strange problem. It ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Samsung Galaxy A5 Operating System ...
Moderator
1370 Views
4 replies
0 likes
Back on my pixel 7 pro ,through Bluetooth it would list the songs in my playlist on my 23 Elantra,however I still had to manually skip to play the song as tapping it on the playlist didn't work. When I upgraded and got a fold 5, I no longer see what'...
Back on my pixel 7 pro ,through Bluetooth it would list the songs in my playlist on my 23 Elantra,however I still had to manually skip to play the song as tapping it on the playlist didn't work. When...
Moderator
510 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy s23+, and replicated issue on s22 Operating SystemAndroid latest My Question or IssueWhen i restart my phone, I am able to use my Sonos speakers via Spotify Connect. After leaving my wifi (eero) and returnin...
Plan Premium Country USA Device Samsung Galaxy s23+, and replicated issue on s22 Operating System Android latest My Question or Issue When i restart my phone, I am ab...
Moderator
1608 Views
4 replies
1 likes
EDIT 2024-01-27: microG does track this issue in https://github.com/microg/GmsCore/issues/2118 PlanPremiumCountryGermanyDeviceFairphone 4Operating SystemLineage OS 20 with microG (Build Android 13) My IssueWhen restarting Spotify & playing back music...
EDIT 2024-01-27: microG does track this issue in https://github.com/microg/GmsCore/issues/2118 Plan Premium Country Germany Device Fairphone 4 Operating System Lineage OS 20 with micr...
Visitor
10929 Views
28 replies
17 likes
Hi! I have been for the past 2-3 months using the AI playlist, love the feature! But suddenly without any reason it has disappeared from my + icon. What happened? Is there any way I can get it back?I have a Pixel 7APlanPremiumCountrySpainDevice(iPhon...
Hi! I have been for the past 2-3 months using the AI playlist, love the feature! But suddenly without any reason it has disappeared from my + icon. What happened? Is there any way I can get it...
Spotify Star
2393 Views
1 replies
0 likes
Plan - PremiumCountry - CanadaDevice - Samsung Galaxy S9Operating System - AndroidMy Question or IssueThe New Episode option does not display all recent episodes from my subscribed podcast list. It seems like some are displaying correctly but others ...
Plan - Premium Country - Canada Device - Samsung Galaxy S9 Operating System - Android My Question or Issue The New Episode option does not display all recent episodes from my subscribe...
Moderator
996 Views
1 replies
0 likes
PlanFreeCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 9 Pie My Question or IssuePlease see the attachment, I'm unable to skip ads as the icon is greyed out. I'm using the latest version of android and the latest version of spotify 8...
Plan Free Country Australia Device Samsung Galaxy S10 Operating System Android 9 Pie My Question or Issue Please see the attachment, I'm unable to skip ads as the icon is greyed out....
Not applicable
6968 Views
9 replies
0 likes
PlanPremiumCountyGermanyOperating SystemAndroid 11 My Question or IssueA search of my library won't return playlists that are inside folders. Playlists outside folders are shown with no issue.
Plan Premium County Germany Operating System Android 11 My Question or Issue A search of my library won't return playlists that are inside folders. Playlists outside folders ar...
Newbie
4813 Views
24 replies
4 likes
Cada que reproduzco mi música se para
Cada que reproduzco mi música se para
Moderator
458 Views
1 replies
0 likes
Been trying (and paying Premium fees) for two years, but can't get Spotify on Android phone. ZERO customer service.
Been trying (and paying Premium fees) for two years, but can't get Spotify on Android phone. ZERO customer service.
Moderator
512 Views
1 replies
0 likes
All apps can get to the song background but a game can't let me play the song
All apps can get to the song background but a game can't let me play the song
Moderator
666 Views
1 replies
0 likes
I noticed Spotify uses massive amounts of data skyrocketing charges from my carrier, despite having the data save on ... I am not happy with that.I put the app in offline mode, but it still uses mobile data.WTF? Is there any remedy for that?
I noticed Spotify uses massive amounts of data skyrocketing charges from my carrier, despite having the data save on ... I am not happy with that. I put the app in offline mode, but it still uses mo...
Music Fan
3128 Views
4 replies
1 likes
Cuando quiero abrir una lista de reproducción me pone que esta vacía y que vuelva al inicio. Cuando busco reproducir una canción como Plan A no se reproduce, no pasa nada. tambien cuando apreto a ver mi plan no me deja verlo me salta error. Ayuda soy...
Cuando quiero abrir una lista de reproducción me pone que esta vacía y que vuelva al inicio. Cuando busco reproducir una canción como Plan A no se reproduce, no pasa nada. tambien cuando apreto a ver...
Spotify Star
2729 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceNothing Phone 2Operating SystemAndroid 14My Question or Issue(On Spotify version 8.9.52.552, if it helps, sorry if this is the wrong place to post)Hi there,I've just noticed a small bug when the app is re-opened (not after b...
Plan Premium Country UK Device Nothing Phone 2 Operating System Android 14 My Question or Issue (On Spotify version 8.9.52.552, if it helps, sorry if this is the wrong place to pos...
Moderator
856 Views
1 replies
0 likes
PlanPremiumCountryCanasaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueWhen going to the page for a podcast the podcast thumbnail briefly flashes on screen while loading the other screen. This only happens sometimes and im unsure of...
Plan Premium Country Canasa Device Samsung s10e Operating System Android 12 My Question or Issue When going to the page for a podcast the podcast thumbnail briefly flashes on...
Moderator
1637 Views
6 replies
0 likes
The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system : MIUI Global 12.0.9, Android 10 | Country : Poland...
The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system ...
Moderator
7287 Views
34 replies
1 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S24 Ultra, PCOperating SystemSmartphone: Android 14, PC: Win11x64(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen connecting my S24 Ultra via Phone Link to my PC, Spotify throws an error m...
Plan Premium Country Germany Device Samsung Galaxy S24 Ultra, PC Operating System Smartphone: Android 14, PC: Win11x64(iOS 10, Android Oreo, Windows 10,etc.) My Question ...
Moderator
2212 Views
1 replies
0 likes
When Spotify starts playing or switches songs it makes an audible ding sound in Android. Can't find option to disable in settings.
When Spotify starts playing or switches songs it makes an audible ding sound in Android. Can't find option to disable in settings.
Casual Listener
3668 Views
8 replies
1 likes
My Spotify App will not play my playlist in shuffle. It picks only certain playlists. It plays the same 2 artists over and over and I have heard the same song twice in less than 30 minutes. I reached out to spotify and they sent me here. Yeah great c...
My Spotify App will not play my playlist in shuffle. It picks only certain playlists. It plays the same 2 artists over and over and I have heard the same song twice in less than 30 minutes.&nbs...
Newbie
2678 Views
4 replies
0 likes
Everything was working well until last update of Spotify, in my car using Bluetooth only not Android Auto, I cannot control (change songs) using the car control.It does work of I go on the app settings, Connect to a Device and enable the check box to...
Everything was working well until last update of Spotify, in my car using Bluetooth only not Android Auto, I cannot control (change songs) using the car control. It does work of I go on the app se...
Visitor
6665 Views
21 replies
1 likes
