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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851968 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851968 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17627 Views
  • 3 replies
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  • 17627 Views
  • 3 replies
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Superuser Contribution There is no button to turn off Spotify

There is no way on my galaxy s21 to shut off Spotify. No stop button on app or widget. So out of nowhere Spotify will start blasting into my earbuds if I just barely touch them by mistake. I have to go to settings> spotify> force stop every time I wa...

  • Visitor
  • There is no way on my galaxy s21 to shut off Spotify. No stop button on app or widget. So out of nowhere Spotify will start blasting into my earbuds if I just barely touch them by mistake. I have to ...
  • Alex
  • Moderator
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't use media key to start music, only to control when the music is playing.

PlanPremiumCountryBrazil Device(Samsung S21+)Operating System(Android 12) My Question or IssueThe music player is on the notification only with the play option, my phone is conected but I can't play music with the media key, to media key start to wor...

  • Casual Listener
  • Plan Premium Country Brazil   Device (Samsung S21+) Operating System (Android 12)   My Question or Issue The music player is on the notification only with the play option, my pho...
  • Yordan
  • Moderator
  • 172 Views
  • 3 replies
  • 0 likes
  • 172 Views
  • 3 replies
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Solved!! Spotify stops playing seconds after my phone screen turns off with DAC.

Plan: Spotify PremiumAudio Quality: Very HighPhone: Samsung S22+ DAC: Alo Pilot (USB-C connection)Headphones: wired (into portable DAC), in-ear When playing and the screen automatically turns off, several seconds later, the music stops playing until ...

  • Visitor
  • Plan: Spotify Premium Audio Quality: Very High Phone: Samsung S22+ DAC: Alo Pilot (USB-C connection) Headphones: wired (into portable DAC), in-ear When playing and the screen automatically t...
  • Aaudioo
  • Newbie
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
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Superuser Contribution Podcast Progress Constantly Resetting

PlanPremiumCountryUK DeviceOnePlus 6 Operating SystemAndroid 9.0, OxygenOS 9.0 My Question or IssueI listen to a lot of podcasts on my phone, either by the speaker or via my car's Bluetooth. However the progress of my podcasts is constantly lost. If ...

  • Casual Listener
  • Plan Premium CountryUK   Device OnePlus 6   Operating System Android 9.0, OxygenOS 9.0   My Question or Issue I listen to a lot of podcasts on my phone, either by the speake...
  • AndresM
  • Spotify
  • 1255 Views
  • 8 replies
  • 4 likes
  • 1255 Views
  • 8 replies
  • 4 likes

When listening to music on Spotify, the sound of music comes from both head

The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that it be done.

  • Visitor
  • The sound of the music comes from both the headphones and the phone's hoparlor. I don't want this to happen when I'm listening to music and it's going to ruin my musical quality. I'd like to ask that...
  • 72 Views
  • 0 replies
  • 0 likes
  • 72 Views
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Superuser Contribution Crashing then cannot pause

I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud doesn't appear and when I click play, media will pla...

  • Casual Listener
  • I've had spotify for years but over the last couple of weeks it seems to crash randomly, and when it crashes and I reboot it up I lose the ability to pause media, or skip songs etc - that whole hud d...
  • OscarDC
  • Moderator
  • 326 Views
  • 9 replies
  • 2 likes
  • 326 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify android app crashes without google play services after 8.7.8.1206

I contacted Spotify support about this breaking change the Spotify development team has introduced. I shouldn't have been surprised but I got canned responses about how google play services is trusted and I should ask for feedback "complain" to the u...

  • Newbie
  • I contacted Spotify support about this breaking change the Spotify development team has introduced. I shouldn't have been surprised but I got canned responses about how google play services is truste...
  • Alex
  • Moderator
  • 454 Views
  • 1 replies
  • 1 likes
  • 454 Views
  • 1 replies
  • 1 likes

Superuser Contribution songs skipping, no play bar, AND MORE lol

there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just pause randomly or skip a few seconds in, and it's ...

  • Newbie
  • there's frequently no play bar and I do have a Samsung, and I saw that's an ongoing issue. however I'm also having trouble over the past two days where any song- including downloaded songs- will just...
  • Alex
  • Moderator
  • 144 Views
  • 1 replies
  • 3 likes
  • 144 Views
  • 1 replies
  • 3 likes

Superuser Contribution Android "No Internet Connection" Bug

I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninstalled and reinstalled the app, disabled my VPN, enab...

  • Newbie
  • I've had the "No Internet Connection Available despite having an internet connection" bug constantly for over 24 hours at this point. I have logged out of all devices and logged back in, I've uninsta...
  • Yordan
  • Moderator
  • 399 Views
  • 3 replies
  • 0 likes
  • 399 Views
  • 3 replies
  • 0 likes

Superuser Contribution No funciona el modo offline

Descargo las cánciones para modo offline muestra la flecha verde luego pongo en modo offline y no la puedo escuchar sólo puede escuchar con conexión a internet ayuda gracias

  • Regular
  • Descargo las cánciones para modo offline muestra la flecha verde luego pongo en modo offline y no la puedo escuchar sólo puede escuchar con conexión a internet ayuda gracias
  • OscarDC
  • Moderator
  • 1895 Views
  • 7 replies
  • 0 likes
  • 1895 Views
  • 7 replies
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Superuser Contribution lieder werden bei Benutzung der App ständig herunter geladen

Hallo,1. Problem, starte ich die App fängt diese sofort an Titel herunter zu laden und es dauert ewig bis dieser Vorgang abgeschlossen ist.2. Problem, sobald ich Kopfhörer benutze (Bluetooth oder Kabel) kommen ständig Unterbrechungen bei den Titeln. ...

  • Visitor
  • Hallo, 1. Problem, starte ich die App fängt diese sofort an Titel herunter zu laden und es dauert ewig bis dieser Vorgang abgeschlossen ist. 2. Problem, sobald ich Kopfhörer benutze (Bluetooth oder...
  • Vasil
  • Moderator
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

Superuser Contribution New UI won't let me turn off shuffle on playlist

Spoiler (Highlight to read) PlanPremiumCountryUkDevice Samsung Galaxy S20Operating System My Question or Issue When I play something from a playlist the shuffle button has disappeared from the now playing. However once I press the big green triangle ...

  • Music Fan
  •   Plan Premium Country Uk Device  Samsung Galaxy S20 Operating System     My Question or Issue   When I play something from a playlist the shuffle button has disa...
  • Yordan
  • Moderator
  • 1093 Views
  • 13 replies
  • 0 likes
  • 1093 Views
  • 13 replies
  • 0 likes