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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375466 Views

541 replies

34 likes

Account
Free
  • 375466 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7527 Views

0 replies

7 likes

  • 7527 Views
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Superuser Contribution Shuffle bugging out

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey im a premium user since many years but lately when i wanna switch my playlist from shuffle to ...

Newbie

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey im a pre...

Yordan

Moderator

385 Views

1 replies

0 likes

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Superuser Contribution Audiobook speed - Please add the abilitify to change speeds for all media.

Change the speed of audio books. With podcasts you can change the speed, why can't you change the speed with audio books? There is an addon in Chrome that changes the speed on Spotify, whether podcast, audiobook, music. Unfortunately this only works ...

Casual Listener

  Change the speed of audio books. With podcasts you can change the speed, why can't you change the speed with audio books?  There is an addon in Chrome that changes the speed on Spot...

Vasil

Moderator

677 Views

3 replies

2 likes

  • 677 Views
  • 3 replies
  • 2 likes

Superuser Contribution Why does my Spotify take so long to open? When I open Spotify it offline

Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm not even able to play my downloaded stuff

Casual Listener

Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm ...

AlejaR

Moderator

1516 Views

3 replies

1 likes

  • 1516 Views
  • 3 replies
  • 1 likes

Superuser Contribution Whatsapp audio won't pause spotify songs.

PlanPremiumCountryBrazilDeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio....

Casual Listener

Plan Premium Country Brazil Device Galaxy J8 Operating System Android 9   My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower...

Vasil

Moderator

1612 Views

3 replies

0 likes

  • 1612 Views
  • 3 replies
  • 0 likes

Superuser Contribution Starting a new DJ session in Android Auto reuses previous session

PlanPremiumCountryCanadaDeviceGoogle Pixel 4aOperating SystemAndroid Version 13My Question or IssueNoticed this using Android Auto in my car. When starting a new DJ session on a new date in both the Android App and the Windows Desktop App, the DJ wil...

Newbie

Plan Premium Country Canada Device Google Pixel 4a Operating System Android Version 13 My Question or Issue Noticed this using Android Auto in my car.  When starting a new DJ session on...

AlejaR

Moderator

679 Views

1 replies

0 likes

  • 679 Views
  • 1 replies
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Superuser Contribution How do I access my playlist?

None of my downloaded music is displaying on my playlist. Everything is faintly displayed not highlighted and it's showing something went wrong

Music Fan

None of my downloaded music is displaying on my playlist. Everything is faintly displayed not highlighted and it's showing something went wrong

Roseline_young

Music Fan

828 Views

8 replies

0 likes

  • 828 Views
  • 8 replies
  • 0 likes

Superuser Contribution Canva blinks between thumbnail and video

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Canva blinks between video and thumbnail when rentering app. Steps to Reproduce 1. Open spotify2. Go to song with thumbnail and video ( happened to me on...

Gig Goer

Plan  Premium  Country  Canada  Device  Samsung s10e  Operating System  Android 12   My Question or Issue  Canva blinks between video and thumbnai...

Vasil

Moderator

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes

Superuser Contribution This song is showing the wrong lyrics for the French version of Alone Again

I was listening to the song Alone Again (Encore Seule) - French version and I noticed that when I view the lyrics in full screen, it shows the wrong lyrics. https://open.spotify.com/track/0DCkExvnr0njcRYciA4nV6?si=0ohpGzANQoWPgToRN4PrRA Here are the ...

Roadie

I was listening to the song Alone Again (Encore Seule) - French version and I noticed that when I view the lyrics in full screen, it shows the wrong lyrics.   https://open.spotify.com/tra...

Joan

Moderator

586 Views

2 replies

0 likes

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Superuser Contribution Zahlung fehlgeschlagen

Wollte heute ein Abo abschließen, und die 3 Monate gratis testen. Habe dann versucht per Klarna zu zahlen, und musste 0,10 Cent bezahlen. Dies ging leider nicht habe jedes mal eine Meldung bekommen das die Zahlung nicht abgeschlossen werden konnte, a...

Casual Listener

Wollte heute ein Abo abschließen, und die 3 Monate gratis testen. Habe dann versucht per Klarna zu zahlen, und musste 0,10 Cent bezahlen. Dies ging leider nicht habe jedes mal eine Meldung bekommen d...

MartinT

Spotify Legend

1078 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Some songs are silent when playing via Google Speaker

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S22Operating SystemAndroid 14 My Question or IssueUsually I play my Spotify music via my Google Nest speakers without any problems. Today I noticed that I can't play every song from my playlist. Some ...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy S22 Operating System Android 14   My Question or Issue Usually I play my Spotify music via my Google Nest speakers without any pr...

MartinT

Spotify Legend

1121 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution Music plays by itself after bluetooth disconnected

I'm having an issue with spotify playing music by itself. This happens mostly when I disconnect a bluetooth device. The app shows no music playing and the only way I can stop the music is by going into 'App Setting' on my phone and 'Force Stop' the a...

Casual Listener

I'm having an issue with spotify playing music by itself. This happens mostly when I disconnect a bluetooth device. The app shows no music playing and the only way I can stop the music is by going in...

MartinT

Spotify Legend

29326 Views

43 replies

4 likes

  • 29326 Views
  • 43 replies
  • 4 likes

Superuser Contribution Buy audiobook link in email only takes me to the app so can't confirm why

The email link to buy the audiobook takes me to the app not webpage so I just go round in circles. I log in to the web version but there is no option to search content. I have logged in and out several times and reinstalled the app. I still cannot co...

Visitor

The email link to buy the audiobook takes me to the app not webpage so I just go round in circles. I log in to the web version but there is no option to search content. I have logged in and out sever...

Ivelina

Moderator

668 Views

3 replies

1 likes

  • 668 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android]Podcast sort keeps resetting

PlanPremiumCountryUSADeviceLG V30Operating SystemAndroid 9 My Question or IssueWhenever I change the sort order for podcast episodes, it reverts to the default sort order after a few seconds. I prefer to sort from oldest to newest for podcasts that I...

Casual Listener

  Plan Premium Country USA Device LG V30 Operating System Android 9   My Question or Issue Whenever I change the sort order for podcast episodes, it reverts to the default sort o...

endrits079

Regular

4202 Views

21 replies

3 likes

  • 4202 Views
  • 21 replies
  • 3 likes

Superuser Contribution Spotify on android auto podcast not show all tracks

Best I had Android auto on a S24 Ultra, i use spotify premium and i had list form a pocast with 164 tracks, but Spotify is showing only the first 29 numbers, afther that the list ands. On my phone there are 164 tracks, is there a way to fix this?

Newbie

Best    I had Android auto on a S24 Ultra, i use spotify premium and i had  list form a pocast with 164 tracks, but Spotify is showing only the first 29 numbers, afther that the list...

Susan_GP

Moderator

1584 Views

1 replies

0 likes

  • 1584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops when i use others apps

Im in a Xiaomi redmi note 10Spotify stops playing music randomly when i use others apps like intenet browser or even notepad, Twitter etc, sometimes it happen everytime i open other app others time nevers happenI reinstalled the appClear cacheRestart...

Casual Listener

Im in a Xiaomi redmi note 10 Spotify stops playing music randomly when i use others apps like intenet browser or even notepad, Twitter etc, sometimes it happen everytime i open other app others time...

Pi_31415

Casual Listener

2006 Views

9 replies

2 likes

  • 2006 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Crashes on Google Nest Hub 2nd Gen

PlanPremium (Family)CountryUKDeviceGoogle Nest Hub 2nd Gen My Question or IssueMy Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (plays the opening sound and "Spotify" flashes on the screen) but then I just...

Casual Listener

Plan Premium (Family) Country UK Device Google Nest Hub 2nd Gen   My Question or Issue My Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (play...

user-removed

Not applicable

4652 Views

7 replies

1 likes

  • 4652 Views
  • 7 replies
  • 1 likes

Superuser Contribution Weird pop-up during podcasts

 I like to use Spotify for the JRE podcast, and recently there was a change of some sort that added a weird UI that says "About the podcast" below the video, I can't find how to remove it, the customer support couldn't figure it out for me either. I ...

Newbie

  I like to use Spotify for the JRE podcast, and recently there was a change of some sort that added a weird UI that says "About the podcast" below the video, I can't find how to remove it, the cust...

Novy

Moderator

917 Views

8 replies

0 likes

  • 917 Views
  • 8 replies
  • 0 likes

Superuser Contribution Podcast episode displays the wrong time and will not play the full episode

An episode of a podcast I'm attempting to listen to is supposed to be 27 minutes long. However, when I play the episode the time display only shows 11:27 minutes. It will not play past this time, despite it being in the middle of the episode. I am on...

Newbie

An episode of a podcast I'm attempting to listen to is supposed to be 27 minutes long. However, when I play the episode the time display only shows 11:27 minutes. It will not play past this time, des...

Eni

Moderator

1677 Views

3 replies

0 likes

  • 1677 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify randomly stops while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

trumpeterdave

Newbie

13736 Views

7 replies

0 likes

  • 13736 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify breaking??

PlanFree/PremiumCountryUSADeviceSamsung Galaxy A14Operating SystemAndroid My Question or Issue Hi guys, I wasn't too sure where to ask this but every spotify account I make keeps breaking and I'm not sure why. My account acts as if it's offline (it's...

Newbie

  Plan Free/Premium Country USA Device Samsung Galaxy A14 Operating System Android   My Question or Issue   Hi guys, I wasn't too sure where to ask this but every spotify a...

Ivelina

Moderator

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes