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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839908 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839908 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13634 Views
  • 1 replies
  • 0 likes
  • 13634 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lock screen controls android 11

Plan Premium Device Samsung S10e Operating System Android 11 My Question or Issue Spotify controls appeared on lock screen after Android 11 update does anyone know how to turn it off? I've got all lock screen notifications turned off and I tried turn...

  • Visitor
  • Plan   Premium   Device   Samsung S10e   Operating System   Android 11       My Question or Issue   Spotify controls appeared on lock scre...
  • peter2011
  • Newbie
  • 2493 Views
  • 4 replies
  • 1 likes
  • 2493 Views
  • 4 replies
  • 1 likes

Superuser Contribution Cannot PAUSE Play

Plan Free/PremiumCountry USA Device Samsung Galaxy Note 8 & Active 2 WatchOperating System Android 9 & Tizen My Question or IssueThere is no PAUSE / STOP Play option once music begins playing. The PLAY arrow/icon is always present. It is the same on ...

  • Newbie
  • Plan  Free/Premium Country USA   Device  Samsung Galaxy Note 8 & Active 2 Watch Operating System  Android 9 & Tizen   My Question or Issue There is no PAU...
  • Alex
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • App
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bring back my "Back" button

On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts.I know Spotify had experimented with this change with Spotify Radio but now it does it for everything: My mixes. Albums. My own playl...

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  • Regular
  • On the pinned notification on Android, the Like button has replaced the Back button in every context except podcasts. I know Spotify had experimented with this change with Spotify Radio but no...
  • Alex
  • Moderator
  • 266 Views
  • 1 replies
  • 0 likes
  • Track Back button
  • 266 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Unlimited" songs for new free users, but trial

PlanFreeDeviceA smartphoneOperating SystemAndroid 11 My Question or IssueSincerely, you people should inform openly to new free users that songs on demand, unlimited number of jumps and track time selection have an end date. How do you have the insol...

  • Newbie
  • Plan Free Device A smartphone Operating System Android 11   My Question or Issue Sincerely, you people should inform openly to new free users that songs on demand, unlimited number of j...
  • Alex
  • Moderator
  • 195 Views
  • 1 replies
  • 0 likes
  • 195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify pausing randomly on android

PlanPremium FamilyCountryIndia DeviceOne Plus NordOperating SystemAndroid snapdragon My Question or IssueSpotify keeps pausing randomly. every 30 - 90 seconds. Have already tried- uninstalling and reinstalling- Clearing cache and storage - switching ...

  • Newbie
  • Plan Premium Family Country India  Device One Plus Nord Operating System Android snapdragon   My Question or Issue Spotify keeps pausing randomly. every 30 - 90 seconds. Have alre...
  • Ver
  • Spotify Legend
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't move songs to SD card

I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress. It finishes and then I check but nothing has moved.??PlanPremiumCountryUsaDevice Samsung Galaxy ultra s20Operating Android My Qu...

  • Roadie
  • I'm on galaxy ultra s20. Big SD card. I tell Spotify to move my songs to SD card and it says the transfer is in progress.  It finishes and then I check but nothing has moved.?? Plan Premium C...
  • Saqibfraz
  • Regular
  • 205 Views
  • 2 replies
  • 0 likes
  • 205 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify not working when CACHE on SD card Meizu M6

DeviceMeizu M6Operating SystemFlyme OS 6.2.0.1G When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear When I transfer cache in internal memory is all right. I very need to transfer cache in SD card. Please FIX ...

  • Casual Listener
  • Device Meizu M6 Operating System Flyme OS 6.2.0.1G   When I transfer Spotify cache on SD card, then my playlists, artists and albums are disappear 😞 When I transfer cache in internal me...
  • Saqibfraz
  • Regular
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Android][Other] Bring back the "Back" button in the Android Notification

Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs without opening the app, but also because I can now...

  • Visitor
  • Recently you've switched out the "Back/Restart" button for the "Like/Unlike" Button in the Android Notification. For me, this is not only inconvenient since I like to restart/skip around in my Songs ...
  • Eni
  • Moderator
  • 237 Views
  • 1 replies
  • 1 likes
  • Android
    Other
  • 237 Views
  • 1 replies
  • 1 likes

Superuser Contribution It takes 30-50 sec to open an already downloaded album in subway

PlanFamily CountryUS DeviceOnePlus 7T HD1905 Operating SystemAndroid 11, Oxygen OS 11.0.1.1.HD65AA My Question or IssueEvery day twice a day the same problem drives me crazy. In the subway commute w/o having the internet it takes 30-50 sec to open an...

  • Regular
  •   Plan Family   Country US   Device OnePlus 7T HD1905   Operating System Android 11, Oxygen OS 11.0.1.1.HD65AA   My Question or Issue Every day twice a day the ...
  • CarlosE
  • Moderator
  • 322 Views
  • 7 replies
  • 0 likes
  • Android
    offline
  • 322 Views
  • 7 replies
  • 0 likes

Superuser Contribution [Android][Chromecast Built-in] Playback freezes on Android TV only when in foreground

Premium planUnited States Sony Bravia smart TVAndroid OS 9 (Pie?) Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast compatible apps (sometime earlier this year), Spotify video podcasts stopped ...

  • Casual Listener
  • Premium plan United States   Sony Bravia smart TV Android OS 9 (Pie?)   Ever since the Chromecast Built-in app on android TV added the background audio feature for all Chromecast comp...
  • CarlosE
  • Moderator
  • 280 Views
  • 1 replies
  • 0 likes
  • Android TV
    Chromecast Built-in
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app isn't showing Sonos speakers

PlanPremiumCountryNetherlands DeviceSamsung Galaxy 9, Samsung Galaxy S20+Operating SystemAndroid My Question or IssueSuddenly I don't have any Sonos speaker inside my Spotify app anymore. All devices are on same wi-fi and working well. I can use the ...

  • Casual Listener
  • Plan Premium Country Netherlands  Device Samsung Galaxy 9, Samsung Galaxy S20+ Operating System Android   My Question or Issue Suddenly I don't have any Sonos speaker inside my Sp...
  • Alex
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Superuser Contribution New update

Hallo,When is the new update what's new with the bell icon coming to android in Belgium?thx.

  • Casual Listener
  • Hallo, When is the new update what's new with the bell icon coming to android in Belgium? thx.              
  • Elena
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify crashes on opening the song page from bottom song playback bar

None of the below information is required. However, the more you provide the easier it will be for us to try and help. PlanFree/Premium CountryIndia DeviceRedmi Note 7 proOperating System Android 10 (Q) My Question or IssueIn Spotify android app, I c...

  • Newbie
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help.   Plan Free/Premium   Country India   Device Redmi Note ...
  • lindquest
  • Casual Listener
  • 1273 Views
  • 4 replies
  • 2 likes
  • 1273 Views
  • 4 replies
  • 2 likes

Superuser Contribution [Android][Discover] Why on the app do new releases only show up sometimes

Android app, new releases only show up sometimes. Sometimes one featured new release shows up, sometimes a list of a bunch of new releases show up. Totally inconsistent can anyone shed any light?

  • Casual Listener
  • Android app, new releases only show up sometimes. Sometimes one featured new release shows up, sometimes a list of a bunch of new releases show up. Totally inconsistent can anyone shed any light?&nbs...
  • Novy
  • Moderator
  • 534 Views
  • 1 replies
  • 0 likes
  • Android
    Discover
  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth Audio Hiccups

PlanPremiumCountryUSDevicePixel 3a XLOperating SystemAndroid 11 My Question or IssuePrior to the last few weeks I would only very occasionally have Spotify audio have a little hiccup while listening on my BT earbuds which is fine. Since a few weeks a...

  • Casual Listener
  • Plan Premium Country US Device Pixel 3a XL Operating System Android 11   My Question or Issue Prior to the last few weeks I would only very occasionally have Spotify audio have a littl...
  • MafeG
  • Moderator
  • 448 Views
  • 3 replies
  • 0 likes
  • 448 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android][Other] First track added to queue is skipped

The way I use Spotify, I usually have a playlist I am continually listening to, and then when I want to hear something specific (usually podcast episodes) I will add it to the queue. However, when the current track finishes playing, the first track a...

  • Casual Listener
  • The way I use Spotify, I usually have a playlist I am continually listening to, and then when I want to hear something specific (usually podcast episodes) I will add it to the queue. However, when th...
  • Novy
  • Moderator
  • 558 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 558 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your app sucks. Help me fix or I will have to migrate to another service.

PlanFree/PremiumCountry DeviceSAMSUNG Galaxy S10 (and same problems with S8)Operating SystemLatest Android My Question or IssueFor some reason your app is the most**bleep** I've ever experienced, riddled with problems I do not have on Soundcloud, You...

  • Visitor
  • Plan Free/Premium Country   Device SAMSUNG Galaxy S10 (and same problems with S8) Operating System Latest Android   My Question or Issue For some reason your app is the most**blee...
  • MafeG
  • Moderator
  • 3555 Views
  • 8 replies
  • 16 likes
  • 3555 Views
  • 8 replies
  • 16 likes

Solved!!Superuser Contribution Recent searches beaviour broken

PlanPremiumCountryGermanyDevicePixel 4Operating SystemAndroid (Latest) My Question or Issue I assumed this was a bug and have been waiting for a fix, but I worry actually that this may be a misfeature. On the search "view" (page, screen?) there are a...

  • Regular
  • Plan Premium Country Germany Device Pixel 4 Operating System Android (Latest)   My Question or Issue   I assumed this was a bug and have been waiting for a fix, but I worry actua...
  • Alex
  • Moderator
  • 324 Views
  • 1 replies
  • 1 likes
  • Search
  • 324 Views
  • 1 replies
  • 1 likes

Better landscape layout

PlanPremiumCountryTurkeyDeviceAndroid tblet and car head unitOperating System8.1 and 5.1 My Question or IssueBetter landscape layout is missing. i cant change the one with little album art.

  • Casual Listener
  • Plan Premium Country Turkey Device Android tblet and car head unit Operating System 8.1 and 5.1   My Question or Issue Better landscape layout is missing. i cant change the one with li...
  • EliasReyes88
  • Newbie
  • 690 Views
  • 5 replies
  • 5 likes
  • 690 Views
  • 5 replies
  • 5 likes

Superuser Contribution Queued tracks not playing

PlanFree/PremiumCountry United StatesDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or Issue I play spotify all day and I usually can queue up a whole day of podcasts and let it continue without issues. Recently the queued music wil...

  • Casual Listener
  • Plan Free/Premium Country  United States Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue  I play spotify all day and I usually can queue u...
  • MafeG
  • Moderator
  • 3320 Views
  • 5 replies
  • 2 likes
  • 3320 Views
  • 5 replies
  • 2 likes

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