Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
110319 Views
26 replies
3 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Visitor
222150 Views
141 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
578740 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Music Fan
476825 Views
577 replies
40 likes
PlanPremiumCountryUKDeviceGoogle Pixel 3a XLOperating SystemAndroid v9.0 (Pie) My Question or Issue Hello, The Good Morning / Good Afternoon recommendations at the top of the home screen stopped updating over a week ago now. This is despite me having...
Plan Premium Country UK Device Google Pixel 3a XL Operating System Android v9.0 (Pie) My Question or Issue Hello, The Good Morning / Good Afternoon recommendati...
Casual Listener
27407 Views
25 replies
13 likes
Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache and deleted any app that i dont use that might interf...
Since a few weeks my spotify keeps pausing when my phone is locked. It also keeps disconnecting from bluetooth immediately so i cannot play music in my house. I have cleared the app data and cache an...
Regular
53260 Views
20 replies
7 likes
I cannot transfer the music I downloaded to my phone's internal storage to the SD Card storage. I could do this before, but I no longer see such an option in the settings (I did it about a month ago). Can you help?
I cannot transfer the music I downloaded to my phone's internal storage to the SD Card storage. I could do this before, but I no longer see such an option in the settings (I did it about a month ago)...
Moderator
575 Views
1 replies
0 likes
PlanPremiumCountryGermanyDeviceGalaxy Watch 3 (SM-845F)Operating SystemTizen 5.5.0.2 My Question or IssueI am able to search for music and play songs etc. that aren't downloaded as long as the watch is connected to my phone via bluetooth. The watch i...
Plan Premium Country Germany Device Galaxy Watch 3 (SM-845F) Operating System Tizen 5.5.0.2 My Question or Issue I am able to search for music and play songs etc. that aren't downloa...
Moderator
5642 Views
9 replies
0 likes
PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid 14Spotify Version8.8.90.893 Half of the songs in my downloaded Liked songs don't play when tapped. The song bar disappears when they are tapped. But I can play those same songs from the Sea...
Plan Premium Country Canada Device Pixel 6 Operating System Android 14 Spotify Version 8.8.90.893 Half of the songs in my downloaded Liked songs don't play when tapped. The song bar...
Moderator
2400 Views
17 replies
0 likes
why is it showing me random albums from artists ive never listened too instead of my usual playlists
why is it showing me random albums from artists ive never listened too instead of my usual playlists
Moderator
6876 Views
27 replies
4 likes
I've been a member for several years. After changing phones I lost my old account.
I've been a member for several years. After changing phones I lost my old account.
Roadie
651 Views
1 replies
0 likes
Hi,Got an issue with my new phone (Pixel8)... Whenever I record or play vocals on Instagram, the music isn't stopping..Anyone knows what could explain that ?Thank you !
Hi, Got an issue with my new phone (Pixel8)... Whenever I record or play vocals on Instagram, the music isn't stopping.. Anyone knows what could explain that ? Thank you !
Spotify Star
568 Views
1 replies
1 likes
PlanPremiumCountryU.S.DeviceGalaxy S23Operating SystemAndroid v14 My Question or IssueI'm a fan of both Spotify Curated Playlists and "Made for" Me playlists. However, when I now open a Spotify Curated Playlist (i.e. Bangers), there is statement "Mad...
Plan Premium Country U.S. Device Galaxy S23 Operating System Android v14 My Question or Issue I'm a fan of both Spotify Curated Playlists and "Made for" Me playlists. However, when I...
Roadie
6212 Views
2 replies
2 likes
Plan: FreeCountry: United KingdomDevice: Samsung Galaxy A5 Hi there,I have an issue where the Queue or Add to Queue feature no longer appears on my app.When I go to a song on my playlist, there used to be "Add to queue" on the menu that came up when ...
Plan: Free Country: United Kingdom Device: Samsung Galaxy A5 Hi there, I have an issue where the Queue or Add to Queue feature no longer appears on my app. When I go to a song on my play...
Roadie
2283 Views
1 replies
0 likes
Smack dab in the middle of the homescreen is "Your Top Podcasts". It seems to list any podcasts unrelated to what you actually listen to. The suggestions are often inappropriate and embarassing. This issue has been brought up countless times in the p...
Smack dab in the middle of the homescreen is "Your Top Podcasts". It seems to list any podcasts unrelated to what you actually listen to. The suggestions are often inappropriate and embarassing. ...
Newbie
142866 Views
97 replies
394 likes
PlanPremiumCountryGermanyDeviceSamsung M21Operating SystemAndroid 12 (with One UI 4.1) My Question or IssueIt is annoying that I cannot turn off the Autoplay Feature, Spotify goes on at the end of the playlist which is not desired.
Plan Premium Country Germany Device Samsung M21 Operating System Android 12 (with One UI 4.1) My Question or Issue It is annoying that I cannot turn off the Autoplay Feature, Spotify...
Moderator
709 Views
1 replies
0 likes
My HiFi Receiver Yamaha RX-V683 is connected to my WiFi network and can be accessed with the Controller App, Yamaha MusicCast and Webinterface from my phone. However, Spotify doesn't connect from phone anymore. It once worked, but stopped doing so a ...
My HiFi Receiver Yamaha RX-V683 is connected to my WiFi network and can be accessed with the Controller App, Yamaha MusicCast and Webinterface from my phone. However, Spotify doesn't connect from pho...
Moderator
2763 Views
10 replies
0 likes
So, Spotify randomly pauses the song sometimes. Sometimes it'll be every few seconds, sometimes every few minutes. There doesn't seem to be any method or pattern. I've logged out all other devices, I've uninstalled and re-installed the app yet it kee...
So, Spotify randomly pauses the song sometimes. Sometimes it'll be every few seconds, sometimes every few minutes. There doesn't seem to be any method or pattern. I've logged out all other dev...
Visitor
2396 Views
7 replies
1 likes
PlanPremiumDeviceTecno Camon 17 ProOperating SystemAndroid 11 I was having issues with the playback on my Tecno Camon 17 Pro. When I looked up a song, the next songs that played after were always the exact same, in the same order, and it kept playing...
Plan Premium Device Tecno Camon 17 Pro Operating System Android 11 I was having issues with the playback on my Tecno Camon 17 Pro. When I looked up a song, the next songs that played af...
Casual Listener
1476 Views
6 replies
0 likes
PlanFree/PremiumCountryRoDeviceHuawei P30 ProOperating SystemAndroid Emui 12 My Question or IssueFrom a few days now, the volume level does not returning to the set level after I receive a notification. The spoken notifications came mainly from Garmi...
Plan Free/Premium Country Ro Device Huawei P30 Pro Operating System Android Emui 12 My Question or Issue From a few days now, the volume level does not returning to the set level aft...
Casual Listener
819 Views
3 replies
0 likes
one of them works but the other one is just there. and I've tried uninstalling spotify and reinstalling it but it still is there. Please remove the other media output notification for me please. The one where it says "One In A Billion" by ENHYPEN.
one of them works but the other one is just there. and I've tried uninstalling spotify and reinstalling it but it still is there. Please remove the other media output notification for me please. The ...
Moderator
655 Views
1 replies
0 likes
The playlist plays on my mac, but does not play on my Pixel 6. Same premium account on both. The playlist is there, and the songs show up, but it says "this track isn't available on your device." Why?
The playlist plays on my mac, but does not play on my Pixel 6. Same premium account on both. The playlist is there, and the songs show up, but it says "this track isn't available on your device." Why?
Moderator
978 Views
1 replies
0 likes
PlanPremiumOperating SystemAndroid 13 My Question or IssueIt used to be that you could open non-downloaded playlists while offline. The songs you had downloaded would be playable and the rest would be greyed out. I thought this was pretty nifty, sinc...
Plan Premium Operating System Android 13 My Question or Issue It used to be that you could open non-downloaded playlists while offline. The songs you had downloaded would be play...
Moderator
696 Views
1 replies
0 likes
When I switch on offline mode it still stays connected to the Internet and only switches when I turn of Wi-Fi and data completely
When I switch on offline mode it still stays connected to the Internet and only switches when I turn of Wi-Fi and data completely
Moderator
801 Views
1 replies
0 likes
