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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201412 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201412 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545585 Views

78 replies

3 likes

  • 545585 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453225 Views

571 replies

38 likes

Account
Free
  • 453225 Views
  • 571 replies
  • 38 likes

Interrupted Ads After Songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I pick a song on my daily mix on my mobile device on Spotify, there's ads that keep ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Wheneve...

850 Views

0 replies

0 likes

  • 850 Views
  • 0 replies
  • 0 likes

Extremely laggy spotify premium experience on my galaxy s21 android phone, please help me

spotify premium has been very laggy on my android phone these last several months. I have a Samsung galaxy s21 and I've noticed my spotify app has become extremely laggy the more songs I download. I pay for spotify premium and currently have a bit ov...

Casual Listener

    spotify premium has been very laggy on my android phone these last several months.   I have a Samsung galaxy s21 and I've noticed my spotify app has become extremely laggy the ...

ribezaz

Spotify Star

4463 Views

3 replies

1 likes

  • 4463 Views
  • 3 replies
  • 1 likes

Superuser Contribution Download my music Wear OS

Hello,i just got my Samsung Galaxy Watch 4 and installed the Spotify App to download music to the watch.The Problem is, I can't see my Playlists or Albums in the watch App.There are just things like 'Heavy Rotations', 'Shows' and other suggestions fr...

Regular

Hello, i just got my Samsung Galaxy Watch 4 and installed the Spotify App to download music to the watch. The Problem is, I can't see my Playlists or Albums in the watch App. There are just things...

Joaxon88

Casual Listener

5641 Views

23 replies

3 likes

download music
Wear OS
  • 5641 Views
  • 23 replies
  • 3 likes

Superuser Contribution Normalise volume

PlanPremiumCountryU.K DeviceGalaxy S24+ Operating SystemAndroid 14 My Question or IssueHi all , Normalise volume works well but my question is , does it degrade the quality of the music in hearing ??? Thanks

Gig Goer

Plan Premium Country U.K   Device Galaxy S24+   Operating System Android 14   My Question or Issue Hi all , Normalise volume works well but my question is , does it degrade...

Ivelina

Moderator

2094 Views

1 replies

0 likes

  • 2094 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files turned unplayable shortly after downloading

PlanPremiumCountryThe NetherlandsDevicea52Operating SystemAndroid 13 My Question or IssueI used to have a view local file songs added on my pc and synced with my phone with no problems untill I added about 40 more yesterday and all local files on my ...

Casual Listener

Plan Premium Country The Netherlands Device a52 Operating System Android 13   My Question or Issue I used to have a view local file songs added on my pc and synced with my phone with n...

preyexe

Casual Listener

1156 Views

6 replies

0 likes

  • 1156 Views
  • 6 replies
  • 0 likes

Superuser Contribution Local files transferred from PC now unplayable (older ones still working?!)

Plan: PremiumCountry: UKDevice: Samsung S21 (syncing with Windows 10 PC)Operating System: Android 11 (syncing to Windows 10 PC) My Question or Issue:After syncing/downloading local tracks (from a desktop PC to phone via WiFi) to either a playlist or ...

Music Fan

Plan: Premium Country: UK Device: Samsung S21 (syncing with Windows 10 PC) Operating System: Android 11 (syncing to Windows 10 PC)    My Question or Issue: After syncin...

preyexe

Casual Listener

4892 Views

15 replies

4 likes

  • 4892 Views
  • 15 replies
  • 4 likes

Superuser Contribution Lost all my downloads after an app crash

So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this?My phone is Samsung Galaxy S8 and the version is Android 9.0.

Roadie

So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this? My phone is Samsung Galaxy S8 and the version is ...

Susan_GP

Moderator

983 Views

3 replies

1 likes

  • 983 Views
  • 3 replies
  • 1 likes

Superuser Contribution Android notification text colour is same colour as background

The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture.My device is a Xiaomi Mi 11 Lite

Casual Listener

The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture. My device is a Xiaomi Mi 11 Lite

MihailY

Moderator

1082 Views

4 replies

0 likes

  • 1082 Views
  • 4 replies
  • 0 likes

Superuser Contribution What happens when I paid for a different plan and the plan is not showing

I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why was this the case ?

Visitor

I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why w...

Susan_GP

Moderator

799 Views

1 replies

0 likes

  • 799 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify sounds like scratched CD over Bluetooth

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid Pi (9)EarbudsTaotronics Pallas models (one old and one new), Taotronics Sappho modelVersion of Spotify8.5.36.747, Play Store says it is up to date My Question or IssueSince ...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 9 Operating System Android Pi (9) Earbuds Taotronics Pallas models (one old and one new), Taotronics Sappho model Version of Spotify...

Maria

Moderator

6953 Views

12 replies

3 likes

  • 6953 Views
  • 12 replies
  • 3 likes

Spotify is currently set to offline. How do I switch it to online?

There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.

Visitor

There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.

osornios

Spotify Star

1502 Views

1 replies

0 likes

  • 1502 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I view all the songs by One artist

When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how to search for an artist and show just the songs.

Newbie

When searching for an artist I want to see a list of songs not a list of albums or popular songs. Going through every album to find songs that I like is inefficient. So I'm trying to figure out how t...

Vixf90

Newbie

11316 Views

2 replies

4 likes

  • 11316 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Spotify loads twice

PlanPremiumCountryCanadaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueSteps to reproduce:1.Close spotify (do not leave running in background)2. Open spotify Actual result:Spotify loads twiceExpected result:Spotify loads once

Gig Goer

Plan Premium Country Canada Device Samsung s10e Operating System Android 12   My Question or Issue Steps to reproduce: 1.Close spotify (do not leave running in background) 2. Open sp...

Bob330

Gig Goer

1746 Views

4 replies

0 likes

  • 1746 Views
  • 4 replies
  • 0 likes

Superuser Contribution Some downloaded songs got deleted then immediately re-downloaded

I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downloaded previously. Then I opened one of my downloade...

Visitor

I was listening to some music on my S23 when I suddenly got the "downloading songs" notification, with the progress bar showing around 250 downloaded songs out of 400, when all 400 were already downl...

Susan_GP

Moderator

2152 Views

1 replies

0 likes

  • 2152 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crazy data usage suddenly

PlanPremiumCountryCZDeviceGalaxy Note10Operating SystemAndroid My Question or IssueSpotify ate 2GB of data very quickly, without me using it any more than usual. My normal monthly data usage is 500-600mb per month. Yet suddenly it ate almost 2gigs in...

Regular

Plan Premium Country CZ Device Galaxy Note10 Operating System Android   My Question or Issue Spotify ate 2GB of data very quickly, without me using it any more than usual. My normal mo...

Zalle

Visitor

2071 Views

7 replies

0 likes

  • 2071 Views
  • 7 replies
  • 0 likes

Superuser Contribution Music undownloaded

I use Spotify premium and today my downloaded music became undownloaded. What do I do?

Visitor

I use Spotify premium and today my downloaded music became undownloaded. What do I do?

Vasil

Moderator

491 Views

1 replies

0 likes

  • 491 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Now Playing screen looks different suddenly after update

PlanPremiumCountry Device(Ai box, Android box for car, Carlinkit)Operating System(Android 9) My Question or IssueAfter a recent update about 2 days ago, the Spotify in my car android system looks different. Everything else feels the same. Just the No...

Casual Listener

Plan Premium Country   Device (Ai box, Android box for car, Carlinkit) Operating System (Android 9)   My Question or Issue After a recent update about 2 days ago, the Spotify in m...

Cursor75

Casual Listener

1867 Views

8 replies

1 likes

  • 1867 Views
  • 8 replies
  • 1 likes