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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395312 Views

546 replies

35 likes

Account
Free
  • 395312 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8410 Views

0 replies

7 likes

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Superuser Contribution My Spotify account is saying it is currently offline by my phone is connect

My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change

Visitor

My phone is connected to our WiFi and I don't remember setting it to offline I have uninstalled the app and also switched my Internet off and also my phone but nothing is helping the situation change

Not applicable

952 Views

2 replies

1 likes

  • 952 Views
  • 2 replies
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Superuser Contribution I'm having trouble logging into Spotify on my Android device when vpn isoff

I'm having trouble logging into Spotify on my Android deviceWhen my VPN is on Algeria, the program goes online for me and it works, but otherwise it tells me that you are offline and it doesn't work.

Visitor

I'm having trouble logging into Spotify on my Android device When my VPN is on Algeria, the program goes online for me and it works, but otherwise it tells me that you are offline and it doesn't wor...

Maria

Moderator

449 Views

1 replies

0 likes

  • 449 Views
  • 1 replies
  • 0 likes

Solved!! 8.9.40.86 Keep Crushing

PlanPremiumCountryTurkeyDeviceXiaomi 14 Ultra Operating SystemAndroid App keep crushing, sonfar I tried clear cacge, delete data, uninstall and reinstal. its all same. my wife use Xiaomi 14 she has no problem. I'm sending the screen shoot of the erro...

Music Fan

Plan Premium Country Turkey Device Xiaomi 14 Ultra  Operating System Android   App keep crushing, sonfar I tried clear cacge, delete data, uninstall and reinstal. its all same. my ...

altiner_

Music Fan

1300 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!!Superuser Contribution Spotify linking to alarm apps when I don't want it to?

PlanPremiumCountryUSADeviceSamsung Galaxy Note20 UltraOperating SystemAndroid 10My Question or IssueSomehow Spotify is linking to my Google Clock app even though I never linked them, and I can't find anything on my phone that suggests they are linked...

Newbie

Plan Premium Country USA Device Samsung Galaxy Note20 Ultra Operating System Android 10 My Question or Issue Somehow Spotify is linking to my  Google Clock app even though I never linke...

Cuppajoe

Newbie

14766 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Music albums are unplayable for my sm a15 5g

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryTrinidadDeviceSamsung Galaxy A 15 5gOperating Android One ui 6.0 My Question or Issue

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Trinidad Device Samsung Galaxy A 15 5g Operating And...

Eni

Moderator

623 Views

1 replies

1 likes

  • 623 Views
  • 1 replies
  • 1 likes

Superuser Contribution Cant play Albums, downloaded or online

Hi I have been using Spotify premium for some time, mainly on my Android phone.. Unfortunately in the last 2-3 weeks I haven't been able to load or play any albums.I can Search online and view my library and the albums are listed but if I click on th...

Newbie

Hi I have been using Spotify premium for some time, mainly on my Android phone..   Unfortunately in the last 2-3 weeks  I haven't been able to load or play any albums. I can Search ...

MartinT

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
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Enable background activity

Hi folks have spotify on android. Keeps asking me to activaye the background activity permission and takes me to the settings but no options to change anything. now the app wont work if my phone screen locks or i move away from the app for a few minu...

Visitor

Hi folks have spotify on android. Keeps asking me to activaye the background activity permission and takes me to the settings but no options to change anything.   now the app wont work if my p...

verdys

Regular

2829 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution En mi celular no me aparece la letra de las canciones

Las letras de las canciones que antes me aparecía ahora no aparece ninguna ni en inglés ni en Alemán. Yo pago el plan premium y son letras qué tenia antes sin pagar nada.

Visitor

Las letras de las canciones que antes me aparecía ahora no aparece ninguna ni en inglés ni en Alemán. Yo pago el plan premium y son letras qué tenia antes sin pagar nada.

MartinT

Spotify Legend

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
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Change Spotify as default player for mp3 and wav files.

When I download audio files (e.g. voice mail, podcast episodes) to my phone, Spotify is used as the default app to listen to them. Spotify won't play them, saying "Spotify can't play this right now. This track isn't available on your device" even tho...

Visitor

When I download audio files (e.g. voice mail, podcast episodes) to my phone, Spotify is used as the default app to listen to them. Spotify won't play them, saying "Spotify can't play this right now. ...

2027 Views

0 replies

0 likes

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Superuser Contribution App ist sehr langsam oder reagiert überhaupt nicht mehr

Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung.Ich habe die App schon 3x mal neu installiert und auch davor nach der Beschreibung gelöscht....

Casual Listener

Wie genannt startet die App sehr langsam, teilweise reagiert sie nicht mehr oder das überspringen von Songs funktioniert nur noch mit sehr langer Verzögerung. Ich habe die App schon 3x mal neu insta...

AlejaR

Moderator

27303 Views

38 replies

13 likes

  • 27303 Views
  • 38 replies
  • 13 likes

Superuser Contribution How do I turn off Connect?

PlanPremiumCountryUSA DeviceGalaxy S24Operating SystemAndroid My Question or IssueHow do I turn off Connect? My laptop is connected via BT to my speaker, and that's what I want it to play on. But when I leave the house with my phone and come home, it...

Newbie

Plan Premium Country USA   Device Galaxy S24 Operating System Android   My Question or Issue How do I turn off Connect?  My laptop is connected via BT to my speaker, and tha...

Joan

Moderator

871 Views

1 replies

0 likes

  • 871 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't add songs to certain playlists on the phone

PlanPremiumCountryUSADeviceSamsung Galaxy 23+Operating SystemAndroid My Question or IssueCan't add songs to certain playlists on the phone but can with no issues on web

Newbie

Plan Premium Country USA Device Samsung Galaxy 23+ Operating System Android    My Question or Issue Can't add songs to certain playlists on the phone but can with no issues on web...

Joan

Moderator

364 Views

1 replies

0 likes

  • 364 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing history

IssueMy listening history is missing. I don't knows why, please help.PlanPremiumDeviceAndroid

Newbie

Issue My listening history is missing. I don't knows why, please help. Plan Premium Device Android    

AlejaR

Moderator

413 Views

1 replies

0 likes

  • 413 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app on the Galaxy Watch 4 keeps deleting and redownloading all my offline songs

Plan PremiumCountry UK DeviceGalaxy Watch 4Operating SystemWear OS My Question or Issue Over the last few days the Spotify app keeps on clearing my playlists of all its downloaded offline tracks. I then have to redownload all over again only for the ...

Regular

Plan  Premium Country UK   Device Galaxy Watch 4 Operating System Wear OS   My Question or Issue   Over the last few days the Spotify app keeps on clearing my playl...

Shagwuf

Visitor

2105 Views

6 replies

2 likes

bug
Galaxy Watch
Redownloading songs
Wear OS
  • 2105 Views
  • 6 replies
  • 2 likes

Superuser Contribution Shuffle bugging out

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey im a premium user since many years but lately when i wanna switch my playlist from shuffle to ...

Newbie

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hey im a pre...

Yordan

Moderator

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
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Superuser Contribution Audiobook speed - Please add the abilitify to change speeds for all media.

Change the speed of audio books. With podcasts you can change the speed, why can't you change the speed with audio books? There is an addon in Chrome that changes the speed on Spotify, whether podcast, audiobook, music. Unfortunately this only works ...

Casual Listener

  Change the speed of audio books. With podcasts you can change the speed, why can't you change the speed with audio books?  There is an addon in Chrome that changes the speed on Spot...

Vasil

Moderator

759 Views

3 replies

2 likes

  • 759 Views
  • 3 replies
  • 2 likes

Superuser Contribution Why does my Spotify take so long to open? When I open Spotify it offline

Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm not even able to play my downloaded stuff

Casual Listener

Every time I open Spotify it takes 30 seconds to 1 minute to start functioning. It says it's offline and then it eventually goes online and I'm able to click on a song. Even when I first open it I'm ...

AlejaR

Moderator

1704 Views

3 replies

1 likes

  • 1704 Views
  • 3 replies
  • 1 likes

Superuser Contribution Whatsapp audio won't pause spotify songs.

PlanPremiumCountryBrazilDeviceGalaxy J8Operating SystemAndroid 9 My Question or IssueWhen i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower the volume but won't pause the song, making it very hard to hear the audio....

Casual Listener

Plan Premium Country Brazil Device Galaxy J8 Operating System Android 9   My Question or Issue When i'm listening to spotify and i want to hear an audio on whatsapp, spotify will lower...

Vasil

Moderator

1693 Views

3 replies

0 likes

  • 1693 Views
  • 3 replies
  • 0 likes

Superuser Contribution Starting a new DJ session in Android Auto reuses previous session

PlanPremiumCountryCanadaDeviceGoogle Pixel 4aOperating SystemAndroid Version 13My Question or IssueNoticed this using Android Auto in my car. When starting a new DJ session on a new date in both the Android App and the Windows Desktop App, the DJ wil...

Newbie

Plan Premium Country Canada Device Google Pixel 4a Operating System Android Version 13 My Question or Issue Noticed this using Android Auto in my car.  When starting a new DJ session on...

AlejaR

Moderator

737 Views

1 replies

0 likes

  • 737 Views
  • 1 replies
  • 0 likes