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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

Viktor_k83

Casual Listener

208874 Views

137 replies

10 likes

Android
autoplay
bluetooth
  • 208874 Views
  • 137 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

557568 Views

78 replies

3 likes

  • 557568 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

461198 Views

575 replies

39 likes

Account
Free
  • 461198 Views
  • 575 replies
  • 39 likes

Solved!!Superuser Contribution Android Auto to enable Spotify to start play from car app

When connecting Spotify via Android Auto, we have to press play on our mobile devices to initiate Spotify on the car. I think it would be safer and easier if, once connected via a data cable or wirelessly, we could all initiate operation via the car ...

Regular

When connecting Spotify via Android Auto, we have to press play on our mobile devices to initiate Spotify on the car. I think it would be safer and easier if, once connected via a data cable or wirel...

NicB69

Regular

16375 Views

8 replies

1 likes

  • 16375 Views
  • 8 replies
  • 1 likes

Superuser Contribution Spotify crashing constantly on Android (plus two other issues)

PlanPremiumCountryGermanyDeviceBlackview N6000Operating SystemAndroid 13 My Question or Issue Spotify has been crashing *very* frequently on this phone ever since I bought it several months ago. I have tried deleting the app and reinstalling, clearin...

Regular

Plan Premium Country Germany Device Blackview N6000 Operating System Android 13   My Question or Issue   Spotify has been crashing *very* frequently on this phone ever since I bo...

Vasil

Moderator

809 Views

1 replies

0 likes

  • 809 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is my Spotify version up to date? 8.9.46.426

The help centre says that I should check my Spotify version which is as listed above. I am unable to update it to 8.9.24.633Third party websites are a no and I pay premium.

Visitor

The help centre says that I should check my Spotify version which is as listed above. I am unable to update it to 8.9.24.633 Third party websites are a no and I pay premium.

user-removed

Not applicable

1915 Views

6 replies

0 likes

  • 1915 Views
  • 6 replies
  • 0 likes

Superuser Contribution Android: Spotify Alarm Silent w/Smart Shuffle On

When using a Spotify playlist as an alarm using Google Clock app, the alarm is silent if Smart Shuffle is turned on for that playlist. If Smart Shuffle is turned off, the alarm plays at the set alarm volume.

Newbie

When using a Spotify playlist as an alarm using Google Clock app, the alarm is silent if Smart Shuffle is turned on for that playlist. If Smart Shuffle is turned off, the alarm plays at the set alarm...

Maria

Moderator

2752 Views

9 replies

1 likes

  • 2752 Views
  • 9 replies
  • 1 likes

Superuser Contribution Sorting Bug

PlanPremiumCountryCADeviceSamsung Galaxy A50Operating SystemAndroid 11Spotify Version8.9.26.592 My Question or Issue- Sort by Option is not working on any category, playlist, album, artist- It's stuck on "Recents"- Possible to change temporary but on...

Roadie

  Plan Premium Country CA Device Samsung Galaxy A50 Operating System Android 11 Spotify Version 8.9.26.592   My Question or Issue - Sort by Option is not working on any categor...

Ian39

Roadie

4862 Views

11 replies

1 likes

  • 4862 Views
  • 11 replies
  • 1 likes

Superuser Contribution Why was gapless playback and cross-fading taken off the TV app?

In older versions of the TV app the songs automatically synced with your account settings and cross-fades each track seamlessly. Now, the option isn't even available. It is distracting breaks me from my flow state during work / workouts etc. There ca...

Casual Listener

In older versions of the TV app the songs automatically synced with your account settings and cross-fades each track seamlessly. Now, the option isn't even available. It is distracting breaks me from...

Susan_GP

Moderator

1830 Views

1 replies

0 likes

  • 1830 Views
  • 1 replies
  • 0 likes

Superuser Contribution high storage with no song or playlist downloads

Spotify is using 17gb of storage on my phone and I don't understand how when I've not got any songs saved at all?

Visitor

Spotify is using 17gb of storage on my phone and I don't understand how when I've not got any songs saved at all?

MihailY

Moderator

691 Views

1 replies

0 likes

  • 691 Views
  • 1 replies
  • 0 likes

Não consigo mais acessar minha conta premium. O que devo fazer?

Tenho uma conta Premium. Sem querer eu saí da conta. Ao fazer o login, como o mesmo e-mail só não lembrava a senha, perdi todos as playlist, poucas e etc.. O que devo fazer para resgatar minha conta Premium e os dados?

Visitor

Tenho uma conta Premium. Sem querer eu saí da conta. Ao fazer o login, como o mesmo e-mail só não lembrava a senha, perdi todos as playlist, poucas e etc.. O que devo fazer para resgatar minha conta...

ribezaz

Spotify Star

575 Views

1 replies

1 likes

  • 575 Views
  • 1 replies
  • 1 likes

Interrupted Ads After Songs

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhenever I pick a song on my daily mix on my mobile device on Spotify, there's ads that keep ...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Wheneve...

867 Views

0 replies

0 likes

  • 867 Views
  • 0 replies
  • 0 likes

Extremely laggy spotify premium experience on my galaxy s21 android phone, please help me

spotify premium has been very laggy on my android phone these last several months. I have a Samsung galaxy s21 and I've noticed my spotify app has become extremely laggy the more songs I download. I pay for spotify premium and currently have a bit ov...

Casual Listener

    spotify premium has been very laggy on my android phone these last several months.   I have a Samsung galaxy s21 and I've noticed my spotify app has become extremely laggy the ...

ribezaz

Spotify Star

4520 Views

3 replies

1 likes

  • 4520 Views
  • 3 replies
  • 1 likes

Superuser Contribution Download my music Wear OS

Hello,i just got my Samsung Galaxy Watch 4 and installed the Spotify App to download music to the watch.The Problem is, I can't see my Playlists or Albums in the watch App.There are just things like 'Heavy Rotations', 'Shows' and other suggestions fr...

Regular

Hello, i just got my Samsung Galaxy Watch 4 and installed the Spotify App to download music to the watch. The Problem is, I can't see my Playlists or Albums in the watch App. There are just things...

Joaxon88

Casual Listener

5809 Views

23 replies

3 likes

download music
Wear OS
  • 5809 Views
  • 23 replies
  • 3 likes

Superuser Contribution Normalise volume

PlanPremiumCountryU.K DeviceGalaxy S24+ Operating SystemAndroid 14 My Question or IssueHi all , Normalise volume works well but my question is , does it degrade the quality of the music in hearing ??? Thanks

Gig Goer

Plan Premium Country U.K   Device Galaxy S24+   Operating System Android 14   My Question or Issue Hi all , Normalise volume works well but my question is , does it degrade...

Ivelina

Moderator

2249 Views

1 replies

0 likes

  • 2249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files turned unplayable shortly after downloading

PlanPremiumCountryThe NetherlandsDevicea52Operating SystemAndroid 13 My Question or IssueI used to have a view local file songs added on my pc and synced with my phone with no problems untill I added about 40 more yesterday and all local files on my ...

Casual Listener

Plan Premium Country The Netherlands Device a52 Operating System Android 13   My Question or Issue I used to have a view local file songs added on my pc and synced with my phone with n...

preyexe

Casual Listener

1216 Views

6 replies

0 likes

  • 1216 Views
  • 6 replies
  • 0 likes

Superuser Contribution Local files transferred from PC now unplayable (older ones still working?!)

Plan: PremiumCountry: UKDevice: Samsung S21 (syncing with Windows 10 PC)Operating System: Android 11 (syncing to Windows 10 PC) My Question or Issue:After syncing/downloading local tracks (from a desktop PC to phone via WiFi) to either a playlist or ...

Music Fan

Plan: Premium Country: UK Device: Samsung S21 (syncing with Windows 10 PC) Operating System: Android 11 (syncing to Windows 10 PC)    My Question or Issue: After syncin...

preyexe

Casual Listener

5605 Views

15 replies

4 likes

  • 5605 Views
  • 15 replies
  • 4 likes

Superuser Contribution Lost all my downloads after an app crash

So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this?My phone is Samsung Galaxy S8 and the version is Android 9.0.

Roadie

So, I was listening to my music and suddenly, the app crashed and the music stopped playing. After that, all my downloads are gone. How to fix this? My phone is Samsung Galaxy S8 and the version is ...

Susan_GP

Moderator

1000 Views

3 replies

1 likes

  • 1000 Views
  • 3 replies
  • 1 likes

Superuser Contribution Android notification text colour is same colour as background

The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture.My device is a Xiaomi Mi 11 Lite

Casual Listener

The Android notification showing the currently playing song is unreadable as the text colour is the same colour as the background. I'll try and upload a picture. My device is a Xiaomi Mi 11 Lite

MihailY

Moderator

1144 Views

4 replies

0 likes

  • 1144 Views
  • 4 replies
  • 0 likes

Superuser Contribution What happens when I paid for a different plan and the plan is not showing

I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why was this the case ?

Visitor

I had an individual monthly plan that expired and I opted to change the plan to student's, and I paid for it and cancelled my individual plan. I paid for the student plan and it didn't reflect. Why w...

Susan_GP

Moderator

808 Views

1 replies

0 likes

  • 808 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify sounds like scratched CD over Bluetooth

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9Operating SystemAndroid Pi (9)EarbudsTaotronics Pallas models (one old and one new), Taotronics Sappho modelVersion of Spotify8.5.36.747, Play Store says it is up to date My Question or IssueSince ...

Casual Listener

Plan Premium Country United States Device Samsung Galaxy 9 Operating System Android Pi (9) Earbuds Taotronics Pallas models (one old and one new), Taotronics Sappho model Version of Spotify...

Maria

Moderator

7118 Views

12 replies

3 likes

  • 7118 Views
  • 12 replies
  • 3 likes

Spotify is currently set to offline. How do I switch it to online?

There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.

Visitor

There are older answers to this question, but they don't seem relevant to my display. Please specify every step from the homepage.

osornios

Spotify Star

1524 Views

1 replies

0 likes

  • 1524 Views
  • 1 replies
  • 0 likes