Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

374737 Views

541 replies

34 likes

Account
Free
  • 374737 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7487 Views

0 replies

7 likes

  • 7487 Views
  • 0 replies
  • 7 likes

Superuser Contribution Time bar not working properly

PlanPremiumCountry DeviceGalaxy s20 ultra Operating SystemAnsroid 13 My Question or IssueThe time bar does not work properly, the music is playing but has no time or time progress. On my car, the infotainment does not recognise that is play something...

Casual Listener

Plan Premium Country   Device Galaxy s20 ultra  Operating System Ansroid 13   My Question or Issue The time bar does not work properly, the music is playing but has no time o...

OscarDC

Moderator

8977 Views

66 replies

4 likes

  • 8977 Views
  • 66 replies
  • 4 likes

Superuser Contribution Music randomly turns off and app closes.

Samsung Galaxy S22, Spotify app. While listening to music it will randomly stop playing a song after a random amount of time and the app closes. When app is reopened the song can only play from the beginning not from where it left off.

Newbie

Samsung Galaxy S22, Spotify app. While listening to music it will randomly stop playing a song after a random amount of time and the app closes. When app is reopened the song can only play from the b...

Ivelina

Moderator

652 Views

1 replies

0 likes

  • 652 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't turn down the bass booster

I turned off Spotify connect to be able to turn the bass boost up and it sounds horrible and now I can't turn it back down. Help pls

Visitor

I turned off Spotify connect to be able to turn the bass boost up and it sounds horrible and now I can't turn it back down. Help pls

Ivelina

Moderator

1036 Views

1 replies

0 likes

  • 1036 Views
  • 1 replies
  • 0 likes

Superuser Contribution Galaxy Watch 4 Offline Music Not Working

PlanPremiumCountry DeviceGalaxy Watch 4Operating SystemWatch OS My Question or IssueWhen I download offline playlists, it keeps disappearing and I have to redownload them again.EDIT:6/13/22 Update just fixed it for me.

Casual Listener

Plan Premium Country   Device Galaxy Watch 4 Operating System Watch OS   My Question or Issue When I download offline playlists, it keeps disappearing and I have to redownload the...

uriulet

Casual Listener

7742 Views

37 replies

8 likes

  • 7742 Views
  • 37 replies
  • 8 likes

Superuser Contribution Spotify stops briefly when I open WhatsApp

PlanPremiumCountryGermanyDeviceRedmi Note 13 Pro+ 5GOperating System Android 13 My Question or Issue Hello, every time I listen to Spotify via Bluetooth headphones and open the WhatsApp app, playback stops for a short time. When I leave WhatsApp, it ...

Newbie

  Plan Premium Country Germany Device Redmi Note 13 Pro+ 5G Operating System  Android 13   My Question or Issue   Hello, every time I listen to Spotify via Bluetooth h...

Novy

Moderator

1901 Views

1 replies

1 likes

  • 1901 Views
  • 1 replies
  • 1 likes

Superuser Contribution Офлайн режим

Приложение не подключается к интернету. Все время работает в офлай режиме

Visitor

Приложение не подключается к интернету. Все время работает в офлай режиме

Novy

Moderator

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Spotify crashing when connect to car via bluetooth

I'm experiencing my crashes I have a note 10 plus on Samsung UI 2.1 I thought that that was the problem but every time I connect to Bluetooth I'm not able to use the car it kicks off Spotify as soon as Bluetooth is enabled in the car when is the fix ...

Casual Listener

I'm experiencing my crashes I have a note 10 plus on Samsung UI 2.1 I thought that that was the problem but every time I connect to Bluetooth I'm not able to use the car it kicks off Spotify as soon ...

Not applicable

5971 Views

15 replies

0 likes

Android
  • 5971 Views
  • 15 replies
  • 0 likes

Superuser Contribution Limit listening time

Hello,I have a daughter who unfortunately listens to a lot of radio plays via her family account in the Spotify app. I would like to help her limit this. There is the possibility to limit the usage time of apps with Familylink or an app like the 'app...

Newbie

Hello, I have a daughter who unfortunately listens to a lot of radio plays via her family account in the Spotify app. I would like to help her limit this. There is the possibility to limit the usage...

Ebic

Visitor

6471 Views

3 replies

2 likes

  • 6471 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution Songs stop 5 second at the end of a song when using crossfade :(

(Sorry for bad english...)I always used crossfade and there isnt a problem with that but recently, everytime i put songs in my queue the songs randomly stops when its almost finished (like 5 seconds?) And then it goes to the next song, after i click ...

Newbie

(Sorry for bad english...) I always used crossfade and there isnt a problem with that but recently, everytime i put songs in my queue the songs randomly stops when its almost finished (like 5 second...

OscarDC

Moderator

494 Views

1 replies

0 likes

  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution App responsiveness decreases dramatically on wifi

Plan Student Premium Country USA Device Samsung Galaxy FE 5G Operating System Android 13 Spotify Version 8.9.30.433 My Question or Issue I've noticed that Spotify on my android phone has problems with responsiveness when I'm specifically connected to...

Casual Listener

Plan   Student Premium   Country   USA   Device   Samsung Galaxy FE 5G   Operating System   Android 13   Spotify Version   8.9.30.433 &...

Doug-Dimmadome

Casual Listener

619 Views

2 replies

0 likes

  • 619 Views
  • 2 replies
  • 0 likes

Superuser Contribution What do I do if Spotify won't play anything? No matter if downloaded or not

It doesn't matter which song I select, it just won't play. I was listening to a song, and everything broke after that song was finished. I exited offline mode to check if that was the issue but it wasn't.

Visitor

It doesn't matter which song I select, it just won't play. I was listening to a song, and everything broke after that song was finished. I exited offline mode to check if that was the issue but it wa...

MartinT

Spotify Legend

436 Views

1 replies

0 likes

  • 436 Views
  • 1 replies
  • 0 likes

Solved!! Spotify web player

So every time i try to use the web player it keeps redirecting me to the appPlanFreeCountryENGLANDDevicegalaxy tab a6Operating SystemAndroid 9 (I think)My Question or Issue

Visitor

So every time i try to use the web player it keeps redirecting me to the app Plan Free Country ENGLAND Device galaxy tab a6 Operating System Android 9 (I think) My Question or Issue  

ghoulsf00led

Visitor

31821 Views

2 replies

1 likes

  • 31821 Views
  • 2 replies
  • 1 likes

Superuser Contribution Playing an empty queue on free Spotify

I am using the free plan of Spotify on a Google Pixel 6a. Twice now I have tried to listen to a playlist on my phone (which I had had no problems with in the past) in which one song will play before playing a song from the "queue". Now, I did have a ...

Casual Listener

I am using the free plan of Spotify on a Google Pixel 6a. Twice now I have tried to listen to a playlist on my phone (which I had had no problems with in the past) in which one song will play before ...

Ivelina

Moderator

1785 Views

5 replies

0 likes

  • 1785 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify keeps pausing when I'm not on the app

PlanPremiumCountryUSADeviceTCL (unsure the exact type)Operating SystemAndroidMy Question or IssueWhen I leave Spotify or turn off my phone after about 30 seconds the music stops and will only continue playing when I get back onto the app, pausing it ...

Visitor

Plan Premium Country USA Device TCL (unsure the exact type) Operating System Android My Question or Issue When I leave Spotify or turn off my phone after about 30 seconds the music stops and...

christy5150

Newbie

2636 Views

8 replies

0 likes

  • 2636 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Flashing Between Thumbnail and Video

PlanPremiumCountryCanadaDeviceSamsung Galaxy S10eOperating SystemAndroid 12Spotify Version8.8.22.510 My Question or IssueThere seems to be a visual bug that causes the screen to flicker between the thumbnail and music videoSteps to Reproduce Minimize...

Gig Goer

Plan Premium Country Canada Device Samsung Galaxy S10e Operating System Android 12 Spotify Version 8.8.22.510   My Question or Issue There seems to be a visual bug that causes the sc...

AlejaR

Moderator

898 Views

3 replies

0 likes

  • 898 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify on walkman

Each time I reboot walkman all downloads disappear app wont see sd card.. reinstal app and i get spotify storage back with sd card.. is any ways to make app work without this issue and do not download playlist each time when i turn it on.

Visitor

Each time I reboot walkman all downloads disappear app wont see sd card.. reinstal app and i get spotify storage back with sd card.. is any ways to make app work without this issue and do not downloa...

Vasil

Moderator

672 Views

1 replies

0 likes

  • 672 Views
  • 1 replies
  • 0 likes