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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Not applicable

386126 Views

544 replies

34 likes

Account
Free
  • 386126 Views
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7994 Views

0 replies

7 likes

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Superuser Contribution My did I lose the ability to control Spotify with blue tooth ear buds?

I can control other apps by touching my earbuds ( Pause/Play).This morning this was no longer and option on Spotify only.

Visitor

I can control other apps by touching my earbuds ( Pause/Play). This morning this was no longer and option on Spotify only.

Elena

Moderator

357 Views

1 replies

0 likes

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Superuser Contribution Spotify Unusable

PlanPremiumCountryUSADeviceGalaxy S21Operating SystemAndeoid Version 14 One UI Version 6 My Question or IssueSpotify has been lagging for awhile. It would say it was offline when it wasn't, songs just stopping and restarting minutes later, nothing wo...

Regular

Plan Premium Country USA Device Galaxy S21 Operating System Andeoid Version 14 One UI Version 6   My Question or Issue Spotify has been lagging for awhile. It would say it was offline ...

Joan

Moderator

1728 Views

7 replies

1 likes

  • 1728 Views
  • 7 replies
  • 1 likes

Solved!! No puedo canjear mi pin de 1 mes

Compré mi tarjeta de regalo 1 mes para Spotify premium, en Alkosto y me enviaron el pin como siempre lo he hecho pero está vez no me deja canjear el pin, me sale un aviso en letrero rojo que dice: Algo salió mal. Inténtalo de nuevo o acude a nuestro ...

Visitor

Compré mi tarjeta de regalo 1 mes para Spotify premium, en Alkosto y me enviaron el pin como siempre lo he hecho pero está vez no me deja canjear el pin, me sale un aviso en letrero rojo que dice: Al...

osornios

Spotify Star

608 Views

1 replies

0 likes

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i can't change my country

i'm open my spotify account on browser, but i can't change my country because there are nothing menu that i can choose

Visitor

i'm open my spotify account on browser, but i can't change my country because there are nothing menu that i can choose

Amay

Spotify Star

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
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Superuser Contribution 2013 Kia Soul shuffle turns off if I use steering wheel buttons.

I have to push the button on my phone screen if I want to skip a song and keep shuffle on. Is there a way to fix this?

Visitor

I have to push the button on my phone screen if I want to skip a song and keep shuffle on. Is there a way to fix this?

MartinT

Spotify Legend

389 Views

1 replies

0 likes

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Superuser Contribution An advertisement has been playing for 13 min and I can't play anything else

The advertisement says "disfruta un control total sobre tus listas de reproducción" and it has been playing for 14 mins now, although it says it is 26s long. I don't know what to do because I can't play any song or playlist. I tried to uninstall and ...

Newbie

The advertisement says "disfruta un control total sobre tus listas de reproducción" and it has been playing for 14 mins now, although it says it is 26s long. I don't know what to do because I can't p...

MartinT

Spotify Legend

339 Views

1 replies

0 likes

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Solved!!Superuser Contribution How do I force stop downloading endless downloads on Spotify

Plan PremiumCountry EstDevice Google pixel 6Operating System Android My Question or IssueSpotify keeps downloading 100s of tracks. Whenever it connects to wifi, it just updates endlessly. When I make a hotspot on a separate device, Spotify somehow ma...

Casual Listener

Plan Premium Country Est Device Google pixel 6 Operating System Android   My Question or Issue Spotify keeps downloading 100s of tracks. Whenever it connects to wifi, i...

ziggy3

Casual Listener

10486 Views

5 replies

0 likes

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Superuser Contribution Latest Update ( Samsung Galaxy s23 ultra )

PlanFree/PremiumCountry Device(e 8, Samsung GaOperating System(iOS 10, Android Oreo, Windows 10,etc.) Hey all, I got a notification to update my app this morning , I did it ( over WiFi ) and apparently it was 65 GB? Am I seeing this right? Does that ...

Newbie

Plan Free/Premium Country   Device (e 8, Samsung Ga Operating System (iOS 10, Android Oreo, Windows 10,etc.)   Hey all, I got a notification to update my app this morning , I ...

Vasil

Moderator

905 Views

1 replies

0 likes

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Superuser Contribution The Spotify APP for Android SUCKS

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AlejaR

Moderator

693 Views

1 replies

2 likes

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Superuser Contribution Turning off shuffle on Android issues

When turning off shuffle and the current song finishes the next song doesn't play, previous it used to play the next unshuffled song.Also switching between the shuffle, smart shuffle and no shuffle can lag a lot and sometimes just stays on smart shuf...

Newbie

When turning off shuffle and the current song finishes the next song doesn't play, previous it used to play the next unshuffled song. Also switching between the shuffle, smart shuffle and no shuff...

AlejaR

Moderator

839 Views

6 replies

1 likes

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  • 6 replies
  • 1 likes

Superuser Contribution the mobile application does not work

everything works fine on the desktop, but the app on the phone doesn't work correctly. all the data of my account is saved, but the settings are reset, any single track isn`t available to me, my playlists are displayed on the main screen, but they ha...

Newbie

everything works fine on the desktop, but the app on the phone doesn't work correctly. all the data of my account is saved, but the settings are reset, any single track isn`t available to me, my play...

Vasil

Moderator

471 Views

1 replies

0 likes

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Superuser Contribution Downloaded songs showing up repeatedly and changing after scrolling

I have four of an artist's albums saved and downloaded but I've downloaded them from the artist's liked songs area. When I'm offline and I go to play them it doesn't display all the songs, instead showing some of them up to 4 times. After scrolling d...

Casual Listener

I have four of an artist's albums saved and downloaded but I've downloaded them from the artist's liked songs area. When I'm offline and I go to play them it doesn't display all the songs, instead sh...

Maria

Moderator

369 Views

1 replies

0 likes

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Superuser Contribution Your episodes: wrong number of downloads

In the following thread claims that the issue is resolved in the newest version.But I am still experiencing it and have checked that I am on the latest version available in the play store.Apparently it only got fixed on the IOS Version.https://commun...

Casual Listener

In the following thread claims that the issue is resolved in the newest version. But I am still experiencing it and have checked that I am on the latest version available in the play store. Apparen...

Maria

Moderator

1002 Views

4 replies

0 likes

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Superuser Contribution How do you phrase a voice command to get spotify to play a playlist.

When using Spotify with Android Auto, no matter how I phrase the request, spotify plays either a song or a band with a similar name instead of the playlist requested.

Casual Listener

When using Spotify with Android Auto, no matter how I phrase the request, spotify plays either a song or a band with a similar name instead of the playlist requested.

Skooj

Casual Listener

10210 Views

4 replies

1 likes

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Superuser Contribution Speicherort wechselt von alleine

Hallöchen,zu aller erst ein paar Technische Infos,Spotify App auf dem Samsung Galaxy S9+ mit Android 9Folgendes Problem:Ich wechsel meinen Speicherort für Offline Dateien von Internal Storage zu SD Card.Nach einem Update der App, nach einen Telefonne...

Newbie

Hallöchen, zu aller erst ein paar Technische Infos, Spotify App auf dem Samsung Galaxy S9+ mit Android 9 Folgendes Problem: Ich wechsel meinen Speicherort für Offline Dateien von Internal Storage...

andreanderswo

Casual Listener

10732 Views

29 replies

6 likes

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Create a playlist that functions similar to Liked Songs

I like the ability to sort the Liked Songs playlist by Title/Artist/Album/etc.... as well as the ability to filter by genre. Is it possible to build my own play list that will function the same way? These functions do not appear when using my own pla...

Music Fan

I like the ability to sort the Liked Songs playlist by Title/Artist/Album/etc.... as well as the ability to filter by genre. Is it possible to build my own play list that will function the same ...

Amay

Spotify Star

606 Views

3 replies

0 likes

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Superuser Contribution "Add to Your Episodes" does not do anything

PlanFree/Premium DeviceSamsung Galaxy S10+ Operating System Android 12 My Question or IssueOn Android, if you follow the notification for a podcast and try to add it your episodes, the "Add to Your Episodes" does not do anything. It looks really novi...

Gig Goer

Plan Free/Premium   Device Samsung Galaxy S10+   Operating System  Android 12   My Question or Issue On Android, if you follow the notification for a podcast and try to ...

ukergin

Gig Goer

3258 Views

9 replies

0 likes

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Superuser Contribution Jam session

Cant join each other's jam session invites tried send through various methods no luch

Visitor

Cant join each other's jam session invites tried send through various methods no luch

Novy

Moderator

428 Views

1 replies

0 likes

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Solved!!Superuser Contribution Performance issues samsung galaxy s20 FE.

The app is REALLY slow whenever i try to search for songs, change songs and so on. Have tried to clear cache and data, deleted alot of playlists and downloaded songs and redownloading the app but nothing works. Please help me

Visitor

The app is REALLY slow whenever i try to search for songs, change songs and so on. Have tried to clear cache and data, deleted alot of playlists and downloaded songs and redownloading the app but no...

Eni

Moderator

803 Views

1 replies

0 likes

  • 803 Views
  • 1 replies
  • 0 likes