Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryTurkiye DeviceS23Operating System(Android 13 Latest version) My Question or Issuehello, i just want to ask if anyone experiences the same concern i am having and if you guys know how to fix this issue? whenever i tried to open a Spo...
Plan Premium Country Turkiye Device S23 Operating System (Android 13 Latest version) My Question or Issue hello, i just want to ask if anyone experiences the same conce...
Spotify Legend
417 Views
1 replies
0 likes
What I want to accomplish:I want the Spotify app to use only WIFI to download/stream stuff. I want the app to never use mobile data at all. What I have:Premium, Android 12, Fairphone FP4. What measures I've taken:1) I my phone settings -> apps -> Spo...
What I want to accomplish: I want the Spotify app to use only WIFI to download/stream stuff. I want the app to never use mobile data at all. What I have: Premium, Android 12, Fairphone FP4...
Newbie
9484 Views
6 replies
2 likes
PlanFreeCountryNorwayDevice Samsung galaxy s10 lite Operating SystemAndroid My Question or IssueMy earbuds have a button for opening spotify but it dosent work
Plan Free Country Norway Device Samsung galaxy s10 lite Operating System Android My Question or Issue My earbuds have a button for opening spotify but it dosent work
Spotify Star
348 Views
1 replies
0 likes
I just reinstalled my Spotify app,and after that expect my following list nothing is showing like my playlists,liked songs.
I just reinstalled my Spotify app,and after that expect my following list nothing is showing like my playlists,liked songs.
Moderator
306 Views
1 replies
0 likes
Cada vez que selecciono una cancion en mi playlist se me activa el "reproduccion inteligente", cabe aclarar que tengo el automix desactivado y soy premium, nose que hacer
Cada vez que selecciono una cancion en mi playlist se me activa el "reproduccion inteligente", cabe aclarar que tengo el automix desactivado y soy premium, nose que hacer
Moderator
399 Views
1 replies
0 likes
PlanPremiumCountryPortugalDeviceVolvo C40Operating SystemAndroid Automotive (AAOS) My Question or IssueHithe Spotify client for AAOS does not seems to have an option to sort playlists.is this on the roadmap and if so is there any timeframe that you c...
Plan Premium Country Portugal Device Volvo C40 Operating System Android Automotive (AAOS) My Question or Issue Hi the Spotify client for AAOS does not seems to have an optio...
Moderator
501 Views
1 replies
4 likes
Premium, Sony Xperia XZ Premium, Android 9.When I switch sound quality from very high to low, for instance, nothing happens. How come?/Weirded out
Premium, Sony Xperia XZ Premium, Android 9. When I switch sound quality from very high to low, for instance, nothing happens. How come? /Weirded out
Moderator
2193 Views
1 replies
0 likes
Il brano si chiama "la gattina",vorrei ascoltarlo ma Spotify mi dice che non è disponibile,pochi giorni fa era ancora disponibile
Il brano si chiama "la gattina",vorrei ascoltarlo ma Spotify mi dice che non è disponibile,pochi giorni fa era ancora disponibile
Visitor
1240 Views
2 replies
0 likes
Plan: PremiumCountry: New ZealandDevice: Lenovo P11 TB-J606FOperating System: Android (version 11)Spotify App version: 8.8.66.653 My Question or Issue:After the Spotify App has been idle (been in the background) for sometime and I attempt to navigate...
Plan: Premium Country: New Zealand Device: Lenovo P11 TB-J606F Operating System: Android (version 11) Spotify App version: 8.8.66.653 My Question or Issue: After the Spotify App has bee...
Moderator
761 Views
3 replies
0 likes
PlanFreeCountryIndiaDeviceMoto e32Operating SystemAndroid 12 My Question or IssueActually by mistake i clicked on the clear cache option and the clear storage option and from that day i cannot login to the spotify client but other devices work fine w...
Plan Free Country India Device Moto e32 Operating System Android 12 My Question or Issue Actually by mistake i clicked on the clear cache option and the clear storage option ...
Moderator
822 Views
5 replies
0 likes
WiFi checkVpn closedDeleted - reinstalledCleared cacheHave all passwordsAlso I had the app before, I deleted and now months later I downloaded it and I can't login
WiFi check Vpn closed Deleted - reinstalled Cleared cache Have all passwords Also I had the app before, I deleted and now months later I downloaded it and I can't login
Spotify Legend
504 Views
2 replies
1 likes
I have a new mobile device and can't download it because "Device limit reached". I accessed my account and did a "logout from anywhere" (My old mobile was wiped and returned. The only device where I'm logged in is the new mobile and still get this me...
I have a new mobile device and can't download it because "Device limit reached". I accessed my account and did a "logout from anywhere" (My old mobile was wiped and returned. The only device where I'...
Spotify Legend
377 Views
1 replies
0 likes
Spotify keeps pausing every 30 seconds I've logged out of every device I've done a clean install I don't use discord I'm using an android phone and yes I've turned off power saving mode wth!?
Spotify keeps pausing every 30 seconds I've logged out of every device I've done a clean install I don't use discord I'm using an android phone and yes I've turned off power saving mode wth!?
Moderator
816 Views
5 replies
0 likes
Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Samsung TV Spotify are all up-to-date. I press play on ...
Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Sams...
Regular
2420 Views
7 replies
0 likes
I tried to login using my username ( my email) and password, it said something went wrong. I tried to reset my password and also uninstalled the app.and re installed it, still getting the same error.
I tried to login using my username ( my email) and password, it said something went wrong. I tried to reset my password and also uninstalled the app.and re installed it, still getting the same error.
Moderator
657 Views
4 replies
0 likes
PlanPremiumCountryEgyptDeviceSamsung Galaxy A54 5GOperating SystemAndroid 13 My Question or IssueThe Canvas feature is right there in my app's settings, but it's dimmed– it's impossible to tap on it or to toggle it on or off, and the Canvas feature i...
Plan Premium Country Egypt Device Samsung Galaxy A54 5G Operating System Android 13 My Question or Issue The Canvas feature is right there in my app's settings, but it's dimmed– it's...
Newbie
20645 Views
18 replies
3 likes
CountryAustraliaDeviceGalaxy S22 UltraOperating SystemAndroid 13Spotify Version8.8.66.563My Question or IssueSince the update to 8.8.66.563, my steering wheel controls have stopped working in Android Auto. The controls work for all other apps.
Country Australia Device Galaxy S22 Ultra Operating System Android 13 Spotify Version 8.8.66.563 My Question or Issue Since the update to 8.8.66.563, my steering wheel controls have stopped ...
Spotify Legend
393 Views
1 replies
0 likes
Plan Premium FamilyFree/PremiumCountry DeviceSony Xperia something something darksideOperating SystemAndroid 13 My Question or Issue I would like spotify to start and play the current playlist everytime when a bluetooth connection is established to a...
Plan Premium Family Free/Premium Country Device Sony Xperia something something darkside Operating System Android 13 My Question or Issue I would like spotify to sta...
Moderator
807 Views
1 replies
1 likes
I have a premium plan. I listen to Talkin Baseball, and the last 4 pods say they are playing but there is no audio. The pods before play with audio, and all other pods and music play audio. Any ideas?
I have a premium plan. I listen to Talkin Baseball, and the last 4 pods say they are playing but there is no audio. The pods before play with audio, and all other pods and music play audio. Any ideas...
Moderator
655 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceSamsug Galaxy 10+Operating SystemAndroid v12 My Question or IssueI unsubscribed/unfollowed a podcast I no longer had an interest in. However I still get push notifications when new content is available from that podcast....
Plan Premium Country Sweden Device Samsug Galaxy 10+ Operating System Android v12 My Question or Issue I unsubscribed/unfollowed a podcast I no longer had an interest in. However I s...
Moderator
634 Views
1 replies
0 likes
