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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6871 Views

0 replies

7 likes

  • 6871 Views
  • 0 replies
  • 7 likes

Superuser Contribution AAOS playlist sorting

PlanPremiumCountryPortugalDeviceVolvo C40Operating SystemAndroid Automotive (AAOS) My Question or IssueHithe Spotify client for AAOS does not seems to have an option to sort playlists.is this on the roadmap and if so is there any timeframe that you c...

Newbie

  Plan Premium Country Portugal Device Volvo C40 Operating System Android Automotive (AAOS)   My Question or Issue Hi the Spotify client for AAOS does not seems to have an optio...

Eni

Moderator

501 Views

1 replies

4 likes

  • 501 Views
  • 1 replies
  • 4 likes

Superuser Contribution Sound quality doesn't change

Premium, Sony Xperia XZ Premium, Android 9.When I switch sound quality from very high to low, for instance, nothing happens. How come?/Weirded out

Visitor

Premium, Sony Xperia XZ Premium, Android 9. When I switch sound quality from very high to low, for instance, nothing happens. How come? /Weirded out

Susan_GP

Moderator

2178 Views

1 replies

0 likes

  • 2178 Views
  • 1 replies
  • 0 likes

Superuser Contribution Perché il brano preferito è sparito dall'album dei miei preferiti?

Il brano si chiama "la gattina",vorrei ascoltarlo ma Spotify mi dice che non è disponibile,pochi giorni fa era ancora disponibile

Visitor

Il brano si chiama "la gattina",vorrei ascoltarlo ma Spotify mi dice che non è disponibile,pochi giorni fa era ancora disponibile

MalfunzionatoRecords

Visitor

1238 Views

2 replies

0 likes

  • 1238 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify app hangs when I try to navigate back to it after being idle for sometime.

Plan: PremiumCountry: New ZealandDevice: Lenovo P11 TB-J606FOperating System: Android (version 11)Spotify App version: 8.8.66.653 My Question or Issue:After the Spotify App has been idle (been in the background) for sometime and I attempt to navigate...

Casual Listener

Plan: Premium Country: New Zealand Device: Lenovo P11 TB-J606F Operating System: Android (version 11) Spotify App version: 8.8.66.653   My Question or Issue: After the Spotify App has bee...

Susan_GP

Moderator

754 Views

3 replies

0 likes

  • 754 Views
  • 3 replies
  • 0 likes

Superuser Contribution Cannot login into account after cleaing storage

PlanFreeCountryIndiaDeviceMoto e32Operating SystemAndroid 12 My Question or IssueActually by mistake i clicked on the clear cache option and the clear storage option and from that day i cannot login to the spotify client but other devices work fine w...

Casual Listener

  Plan Free Country India Device Moto e32 Operating System Android 12   My Question or Issue Actually by mistake i clicked on the clear cache option and the clear storage option ...

Lyubka

Moderator

820 Views

5 replies

0 likes

  • 820 Views
  • 5 replies
  • 0 likes

Superuser Contribution It doesn't log me in, keep saying that something went wrong

WiFi checkVpn closedDeleted - reinstalledCleared cacheHave all passwordsAlso I had the app before, I deleted and now months later I downloaded it and I can't login

Visitor

WiFi check Vpn closed Deleted - reinstalled Cleared cache Have all passwords Also I had the app before, I deleted and now months later I downloaded it and I can't login

Dian

Spotify Legend

499 Views

2 replies

1 likes

  • 499 Views
  • 2 replies
  • 1 likes

Superuser Contribution Device Limit Reached... but not true

I have a new mobile device and can't download it because "Device limit reached". I accessed my account and did a "logout from anywhere" (My old mobile was wiped and returned. The only device where I'm logged in is the new mobile and still get this me...

Visitor

I have a new mobile device and can't download it because "Device limit reached". I accessed my account and did a "logout from anywhere" (My old mobile was wiped and returned. The only device where I'...

Dian

Spotify Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution It keeps pausing every 30 seconds or so

Spotify keeps pausing every 30 seconds I've logged out of every device I've done a clean install I don't use discord I'm using an android phone and yes I've turned off power saving mode wth!?

Newbie

Spotify keeps pausing every 30 seconds I've logged out of every device I've done a clean install I don't use discord I'm using an android phone and yes I've turned off power saving mode wth!?

Eni

Moderator

808 Views

5 replies

0 likes

  • 808 Views
  • 5 replies
  • 0 likes

Superuser Contribution Samsung TV App - TV model #QN75QN90BAFXZC

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Samsung TV Spotify are all up-to-date. I press play on ...

Visitor

Spotify randomly stopped working on my brand new Samsung TV. I've tried uninstalling and reinstalling, logging out and back in, hard reset of TV and WiFi. My TV firmare, iPhone, iOS Spotify, and Sams...

Einssv

Regular

2402 Views

7 replies

0 likes

  • 2402 Views
  • 7 replies
  • 0 likes

Superuser Contribution Not able to login to Spotify

I tried to login using my username ( my email) and password, it said something went wrong. I tried to reset my password and also uninstalled the app.and re installed it, still getting the same error.

Visitor

I tried to login using my username ( my email) and password, it said something went wrong. I tried to reset my password and also uninstalled the app.and re installed it, still getting the same error.

Eni

Moderator

652 Views

4 replies

0 likes

  • 652 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Canvas feature is dimmed in settings– I can't toggle it on/off

PlanPremiumCountryEgyptDeviceSamsung Galaxy A54 5GOperating SystemAndroid 13 My Question or IssueThe Canvas feature is right there in my app's settings, but it's dimmed– it's impossible to tap on it or to toggle it on or off, and the Canvas feature i...

Casual Listener

Plan Premium Country Egypt Device Samsung Galaxy A54 5G Operating System Android 13   My Question or Issue The Canvas feature is right there in my app's settings, but it's dimmed– it's...

theonlysaahil

Newbie

20559 Views

18 replies

3 likes

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  • 18 replies
  • 3 likes

Superuser Contribution Car Bluetooth Controls Stopped Working in Android Auto

CountryAustraliaDeviceGalaxy S22 UltraOperating SystemAndroid 13Spotify Version8.8.66.563My Question or IssueSince the update to 8.8.66.563, my steering wheel controls have stopped working in Android Auto. The controls work for all other apps.

Casual Listener

Country Australia Device Galaxy S22 Ultra Operating System Android 13 Spotify Version 8.8.66.563 My Question or Issue Since the update to 8.8.66.563, my steering wheel controls have stopped ...

Dian

Spotify Legend

391 Views

1 replies

0 likes

  • 391 Views
  • 1 replies
  • 0 likes

Superuser Contribution enable autoplay for a single bluetooth device

Plan Premium FamilyFree/PremiumCountry DeviceSony Xperia something something darksideOperating SystemAndroid 13 My Question or Issue I would like spotify to start and play the current playlist everytime when a bluetooth connection is established to a...

Casual Listener

Plan Premium Family Free/Premium Country   Device Sony Xperia something something darkside Operating System Android 13   My Question or Issue   I would like spotify to sta...

Eni

Moderator

806 Views

1 replies

1 likes

  • 806 Views
  • 1 replies
  • 1 likes

Superuser Contribution No audio on podcast

I have a premium plan. I listen to Talkin Baseball, and the last 4 pods say they are playing but there is no audio. The pods before play with audio, and all other pods and music play audio. Any ideas?

Visitor

I have a premium plan. I listen to Talkin Baseball, and the last 4 pods say they are playing but there is no audio. The pods before play with audio, and all other pods and music play audio. Any ideas...

Vasil

Moderator

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unsubscribed podcast still sends push notifications

PlanPremiumCountrySwedenDeviceSamsug Galaxy 10+Operating SystemAndroid v12 My Question or IssueI unsubscribed/unfollowed a podcast I no longer had an interest in. However I still get push notifications when new content is available from that podcast....

Casual Listener

Plan Premium Country Sweden Device Samsug Galaxy 10+ Operating System Android v12   My Question or Issue I unsubscribed/unfollowed a podcast I no longer had an interest in. However I s...

Susan_GP

Moderator

628 Views

1 replies

0 likes

new episodes
notification
push
unfollowed
unsubscribed
  • 628 Views
  • 1 replies
  • 0 likes

Superuser Contribution Не проходить код оплати, не сканується і пише що не дійсний

Я придбав карту поповнення в супермаркеті з qr кодом і коли я його намагаюсь сканувати то його не бачить, а коли вводжу цифри під котрі під ним тобто вручну пише що код не дійсний

Visitor

Я придбав карту поповнення в супермаркеті з qr кодом і коли я його намагаюсь сканувати то його не бачить, а коли вводжу цифри під котрі під ним тобто вручну пише що код не дійсний

Susan_GP

Moderator

360 Views

1 replies

0 likes

  • 360 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast stop recommendation playback after an episode ends

Hello,I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for a while and stopped following it.It annoys me a lot,...

Regular

Hello, I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for...

Yuradex

Regular

596 Views

4 replies

0 likes

  • 596 Views
  • 4 replies
  • 0 likes

Superuser Contribution Repeat button missing or greyed out on all players, on a premium account

PlanPremium FamilyCountryIndia DeviceAndroid device, Macbook desktop app, Web Player on Firefox. Hiya,My repeat button has gone missing from the menu at the top right of the app. On the desktop app and web player, the repeat button is simply greyed o...

Newbie

Plan Premium Family Country India   Device Android device, Macbook desktop app, Web Player on Firefox.   Hiya, My repeat button has gone missing from the menu at the top right of t...

Joan

Moderator

1349 Views

1 replies

0 likes

  • 1349 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now playing bar on Android will not go away.

I thought there used to be a way to close the now playing bar on the bottom. Instead when I'm trying to scroll I hit it causing it to move to the next or previous song. Is there a way to close it out? I've rebooted my phone, force stopped, and did a ...

Newbie

I thought there used to be a way to close the now playing bar on the bottom. Instead when I'm trying to scroll I hit it causing it to move to the next or previous song. Is there a way to close it out...

Susan_GP

Moderator

2394 Views

3 replies

4 likes

  • 2394 Views
  • 3 replies
  • 4 likes

Solved!!Superuser Contribution [Android][Bug] Can't Remove Song from Playlist

PlanPremiumCountryUSDeviceOne Plus 10 ProOperating SystemOxygenOS 13.0Spotify Versionv8.8.64.554 My Question or IssueWhile playing from a playlist, I can no longer remove a song from the playlist. This should be possible both by the Kebab menu (three...

Casual Listener

Plan Premium Country US Device One Plus 10 Pro Operating System OxygenOS 13.0 Spotify Version v8.8.64.554   My Question or Issue While playing from a playlist, I can no longer remove...

Yordan

Moderator

2682 Views

6 replies

0 likes

Android
bug
  • 2682 Views
  • 6 replies
  • 0 likes