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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 846491 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 846491 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 16006 Views
  • 3 replies
  • 0 likes
  • 16006 Views
  • 3 replies
  • 0 likes

Huawei GT3 HarmonyOS Solve the Problem, please.

Huawei GT3 smart watches work with the HarmonyOS operating system, in the Android version of the application you can check them with the watch without problems. Since volume control and music switching cannot be performed on iOS operating systems, th...

  • Newbie
  • Huawei GT3 smart watches work with the HarmonyOS operating system, in the Android version of the application you can check them with the watch without problems. Since volume control and music switchi...
  • 1870 Views
  • 0 replies
  • 8 likes
  • 1870 Views
  • 0 replies
  • 8 likes

Superuser Contribution No more autoplay or Current Song displaying on Car when BT connected

PlanPremiumCountryUSADeviceMotorola Razr 5GOperating SystemAndroid 11 My Question or IssueAbout 2 months ago, after my phone BT connects to my Genesis GV80, Spotify no longer autoplays. After I initiate play from the phone app, playlist songs will co...

  • Newbie
  • Plan Premium Country USA Device Motorola Razr 5G Operating System Android 11   My Question or Issue About 2 months ago, after my phone BT connects to my Genesis GV80, Spotify no longer...
  • Eni
  • Moderator
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Superuser Contribution Reserved Playlist Names

Very frustrating that users are allowed to call personal playlists the same as system generated ones like Release Radar, Daily Mix 1 etc. All fine if searching on screen but when asking Google Assistant to "Play Daily Mix 1 on Spotify" you can never ...

  • Casual Listener
  • Very frustrating that users are allowed to call personal playlists the same as system generated ones like Release Radar, Daily Mix 1 etc.  All fine if searching on screen but when asking Google ...
  • Ryrynz
  • Music Fan
  • 2196 Views
  • 48 replies
  • 14 likes
  • 2196 Views
  • 48 replies
  • 14 likes

Playlist from NFC tag

PlanPremiumCountryNetherlandsDeviceOneplus 7, Oneplus 6T, Samsung Galaxy Note 8Operating SystemAndroid 10 My Question or IssueHello everyone, I'm currently experiencing a problem, and have searched the web far and wide but haven't found an answer. Th...

  • Visitor
  •   Plan Premium Country Netherlands Device Oneplus 7, Oneplus 6T, Samsung Galaxy Note 8 Operating System Android 10   My Question or Issue Hello everyone,   I'm currently e...
  • xbs08
  • Newbie
  • 6007 Views
  • 2 replies
  • 0 likes
  • Help
    mobileapplication
    NFC
    Playlist
  • 6007 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify cuts out after a while, songs keep timing indefinitely

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis has mainly been happening on my Klipsch speaker with Google Assistant, but I seem to rec...

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This ha...
  • Mihail
  • Spotify Legend
  • 661 Views
  • 1 replies
  • 0 likes
  • 661 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app not working

PlanPremiumCountryPolandDeviceXiaomi Redmi Note 4Operating SystemAndroid 7.0 NRD90M My Question or IssueHi, since last week or so Spotify App on my smarthpone doesn't work at all. I've been able to use it previously with no problem, now it won't open...

  • Casual Listener
  • Plan Premium Country Poland Device Xiaomi Redmi Note 4 Operating System Android 7.0 NRD90M   My Question or Issue Hi, since last week or so Spotify App on my smarthpone doesn't work at...
  • Elena
  • Moderator
  • 451 Views
  • 9 replies
  • 0 likes
  • 451 Views
  • 9 replies
  • 0 likes

Superuser Contribution Still haven't received the new "now playing mini player"

PlanPremiumCountryIrelandDeviceGoogle Pixel 6 Pro (same issue on my secondary iphone 12)Operating SystemAndroid 12 My Question or IssueHi, I still haven't received the new now playing ( https://spotify.design/article/small-but-mighty-weve-rolled-out-...

  • Roadie
  • Plan Premium Country Ireland Device Google Pixel 6 Pro (same issue on my secondary iphone 12) Operating System Android 12   My Question or Issue Hi, I still haven't received the new no...
  • Eni
  • Moderator
  • 222 Views
  • 3 replies
  • 0 likes
  • 222 Views
  • 3 replies
  • 0 likes

Superuser Contribution Parts of song missing when streamed through phone or Amazon Echo?

PlanPremiumCountryUSADeviceSamsung Galaxy 7Operating SystemWindows 7 My Question or Issue: Noticed this just now for the first time ever after years.... Playing the song "Pass the Mic" by thhe Bestie Boys on the album "Check Your Head" there is a key...

  • Casual Listener
  • Plan Premium Country USA Device Samsung Galaxy 7 Operating System Windows 7   My Question or Issue: Noticed this just now for the first time ever after years....   Playing the so...
  • MafeG
  • Spotify Legend
  • 551 Views
  • 4 replies
  • 1 likes
  • 551 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify Connect on Fire HD8

My Question or IssueHi Support/Community, my daughter has a Fire HD8 tablet and we have a Family account. This works fine! BUT when she wants to hear the music on a google nest mini or an other device, the devices do not appear in the spotify connect...

  • Newbie
  • My Question or Issue Hi Support/Community,   my daughter has a Fire HD8 tablet and we have a Family account. This works fine! BUT when she wants to hear the music on a google nest mini or an ...
  • Eni
  • Moderator
  • 314 Views
  • 1 replies
  • 0 likes
  • 314 Views
  • 1 replies
  • 0 likes

Superuser Contribution Android app crashing on launch - Android 11 / Lineageos 18.1

PlanPremiumCountryGermany DeviceOneplus 7 ProOperating SystemAndroid 11 / Lineageos 18.1My Question or IssueHello,I'm not able to use the more recent versions of the Android app as they immediately crash on launch - currently using version 8.5.71.723...

  • Regular
  • Plan Premium Country Germany   Device Oneplus 7 Pro Operating System Android 11 / Lineageos 18.1 My Question or Issue Hello, I'm not able to use the more recent versions of the Andr...
  • Alex
  • Moderator
  • 1158 Views
  • 13 replies
  • 3 likes
  • 1158 Views
  • 13 replies
  • 3 likes

Superuser Contribution Keep Spotify in notifications bar

PlanPremiumCountryRussia DeviceHuawei P30 LiteOperating SystemAndroid My Question or IssueSpotify disappears from the notifications bar a short while after i pause the music. How can i keep it there? I'm used to Youtube player staying in the notifica...

  • Casual Listener
  • Plan Premium Country Russia  Device Huawei P30 Lite Operating System Android   My Question or Issue Spotify disappears from the notifications bar a short while after i pause the m...
  • Elena
  • Moderator
  • 189 Views
  • 1 replies
  • 0 likes
  • 189 Views
  • 1 replies
  • 0 likes

Superuser Contribution "Sorry, the music stopped since your spotify account is being used on another device"

Hi,Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes.I cast to my chromecast by play it first with my android then cast it to chromecast, but when i change the song in the middle this ...

  • Newbie
  • Hi, Please help to solve above issue. I didn't use my others device with my account to play music, but this error comes. I cast to my chromecast by play it first with my android then cast...
  • Alex
  • Moderator
  • 351 Views
  • 5 replies
  • 3 likes
  • 351 Views
  • 5 replies
  • 3 likes

Superuser Contribution Freezes Spotify Android since 4 days

PlanPremiumCountryFrance DeviceOppo Reno4 5G Operating SystemAndroid My Question or IssueHello, my Spotify freezes every time I connect, after 3 seconds. I can't listen to any music or go to the settings of the program. Also, when I sometimes manage ...

  • Casual Listener
  •   Plan Premium Country France   Device Oppo Reno4 5G   Operating System Android   My Question or Issue Hello, my Spotify freezes every time I connect, after 3 seconds...
  • Ver
  • Spotify Legend
  • 1104 Views
  • 19 replies
  • 0 likes
  • Spotify
  • 1104 Views
  • 19 replies
  • 0 likes

Superuser Contribution Android app crashing on Redmi Note 5

PlanPremiumCountryBrazilDeviceRedmi Note 5Operating SystemAndroid 9 My Question or IssueThe app keeps crashing whatever I do, clean reinstalled, restarted the phone, did all I could, but the app just keeps crashing forever. I really want to solve thi...

  • Casual Listener
  • Plan Premium Country Brazil Device Redmi Note 5 Operating System Android 9   My Question or Issue The app keeps crashing whatever I do, clean reinstalled, restarted the phone, did all ...
  • Kiril
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lyrics not showing

PlanPremiumCountrySweden DeviceHuawei Mate 20 Lite Operating SystemEMUI 10.0 My Question or IssueThe lyrics feature is not showing up and it never has. Everyone around me has it on their phones but not me. I have tried re-installing the app but that ...

  • Regular
  • Plan Premium Country Sweden  Device Huawei Mate 20 Lite  Operating System EMUI 10.0    My Question or Issue The lyrics feature is not showing up and it never has. Everyo...
  • Alex
  • Moderator
  • 415 Views
  • 1 replies
  • 2 likes
  • 415 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution No Internet Connection Available on 4G - every other app works.

I'm a spotify premium member, I have had this problem for several days and I need some help with it. I am using an Xperia XZ1 Compact that is running Android. Spotify is giving me a 'No internet connection available" message and will not play songs a...

  • Casual Listener
  • I'm a spotify premium member, I have had this problem for several days and I need some help with it.  I am using an Xperia XZ1 Compact that is running Android.   Spotify is giving me a ...
  • MafeG
  • Spotify Legend
  • 1916 Views
  • 13 replies
  • 2 likes
  • 1916 Views
  • 13 replies
  • 2 likes

Solved!!Superuser Contribution Verification code for reporting stuff isn't working

PlanPremiumCountryAustriaDevice(Huawei P20 Lite)Operating System(Windows 10) My Question or Issue:Hey, so I wanted to report a user for doing fake streams and stuff in his playlist, so I clicked on report, then typed in my email adress, copied the ve...

  • Casual Listener
  • Plan Premium Country Austria Device (Huawei P20 Lite) Operating System (Windows 10)   My Question or Issue: Hey, so I wanted to report a user for doing fake streams and stuff in his p...
  • MafeG
  • Spotify Legend
  • 564 Views
  • 3 replies
  • 0 likes
  • 564 Views
  • 3 replies
  • 0 likes

Superuser Contribution Local music files not found, but podcast etc are.

Plan: PremiumCountry: UKDevice: Sony Xperia XZ2Operating System: Android 10 My Question or IssueI have ticked "show local files in library"Spotify is now seeing my few audiobooks (which are on my SD card) and some audio recordings I made on the phone...

  • Music Fan
  •   Plan: Premium Country: UK Device: Sony Xperia XZ2 Operating System: Android 10   My Question or Issue I have ticked "show local files in library" Spotify is now seeing my few ...
  • MafeG
  • Spotify Legend
  • 208 Views
  • 4 replies
  • 0 likes
  • 208 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution suggested songs

My Question or Issueso a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested songs are sh!t how do i stop this and dont tell me to ...

  • Casual Listener
  • My Question or Issue so a few days after the update i suddenly get suggested songs which never happened before i searched how to stop it and it says turn off autoplay which i did and the suggested s...
  • MafeG
  • Spotify Legend
  • 352 Views
  • 3 replies
  • 0 likes
  • 352 Views
  • 3 replies
  • 0 likes

Superuser Contribution Shuffle only unless using the enhance feature

Hi All I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or download the playlist I can then select which song to play. This problem isn’t occurri...

  • Newbie
  • Hi All  I have a premium account and recently it only lets me play shuffle mode on all playlists, Spotify and playlists I have made. If I use the enhance feature or  download the playlist ...
  • Jeremy
  • Spotify
  • 1064 Views
  • 1 replies
  • 0 likes
  • 1064 Views
  • 1 replies
  • 0 likes