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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395267 Views

546 replies

35 likes

Account
Free
  • 395267 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8408 Views

0 replies

7 likes

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  • 7 likes

Superuser Contribution Canva blinks between thumbnail and video

Plan Premium Country Canada Device Samsung s10e Operating System Android 12 My Question or Issue Canva blinks between video and thumbnail when rentering app. Steps to Reproduce 1. Open spotify2. Go to song with thumbnail and video ( happened to me on...

Gig Goer

Plan  Premium  Country  Canada  Device  Samsung s10e  Operating System  Android 12   My Question or Issue  Canva blinks between video and thumbnai...

Vasil

Moderator

762 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution This song is showing the wrong lyrics for the French version of Alone Again

I was listening to the song Alone Again (Encore Seule) - French version and I noticed that when I view the lyrics in full screen, it shows the wrong lyrics. https://open.spotify.com/track/0DCkExvnr0njcRYciA4nV6?si=0ohpGzANQoWPgToRN4PrRA Here are the ...

Roadie

I was listening to the song Alone Again (Encore Seule) - French version and I noticed that when I view the lyrics in full screen, it shows the wrong lyrics.   https://open.spotify.com/tra...

Joan

Moderator

629 Views

2 replies

0 likes

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  • 2 replies
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Superuser Contribution Zahlung fehlgeschlagen

Wollte heute ein Abo abschließen, und die 3 Monate gratis testen. Habe dann versucht per Klarna zu zahlen, und musste 0,10 Cent bezahlen. Dies ging leider nicht habe jedes mal eine Meldung bekommen das die Zahlung nicht abgeschlossen werden konnte, a...

Casual Listener

Wollte heute ein Abo abschließen, und die 3 Monate gratis testen. Habe dann versucht per Klarna zu zahlen, und musste 0,10 Cent bezahlen. Dies ging leider nicht habe jedes mal eine Meldung bekommen d...

MartinT

Spotify Legend

1125 Views

3 replies

0 likes

  • 1125 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some songs are silent when playing via Google Speaker

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S22Operating SystemAndroid 14 My Question or IssueUsually I play my Spotify music via my Google Nest speakers without any problems. Today I noticed that I can't play every song from my playlist. Some ...

Casual Listener

Plan Premium Country Netherlands Device Samsung Galaxy S22 Operating System Android 14   My Question or Issue Usually I play my Spotify music via my Google Nest speakers without any pr...

MartinT

Spotify Legend

1290 Views

8 replies

0 likes

  • 1290 Views
  • 8 replies
  • 0 likes

Superuser Contribution Music plays by itself after bluetooth disconnected

I'm having an issue with spotify playing music by itself. This happens mostly when I disconnect a bluetooth device. The app shows no music playing and the only way I can stop the music is by going into 'App Setting' on my phone and 'Force Stop' the a...

Casual Listener

I'm having an issue with spotify playing music by itself. This happens mostly when I disconnect a bluetooth device. The app shows no music playing and the only way I can stop the music is by going in...

MartinT

Spotify Legend

30842 Views

43 replies

4 likes

  • 30842 Views
  • 43 replies
  • 4 likes

Superuser Contribution Buy audiobook link in email only takes me to the app so can't confirm why

The email link to buy the audiobook takes me to the app not webpage so I just go round in circles. I log in to the web version but there is no option to search content. I have logged in and out several times and reinstalled the app. I still cannot co...

Visitor

The email link to buy the audiobook takes me to the app not webpage so I just go round in circles. I log in to the web version but there is no option to search content. I have logged in and out sever...

Ivelina

Moderator

722 Views

3 replies

1 likes

  • 722 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android]Podcast sort keeps resetting

PlanPremiumCountryUSADeviceLG V30Operating SystemAndroid 9 My Question or IssueWhenever I change the sort order for podcast episodes, it reverts to the default sort order after a few seconds. I prefer to sort from oldest to newest for podcasts that I...

Casual Listener

  Plan Premium Country USA Device LG V30 Operating System Android 9   My Question or Issue Whenever I change the sort order for podcast episodes, it reverts to the default sort o...

endrits079

Regular

4600 Views

21 replies

3 likes

  • 4600 Views
  • 21 replies
  • 3 likes

Superuser Contribution Spotify on android auto podcast not show all tracks

Best I had Android auto on a S24 Ultra, i use spotify premium and i had list form a pocast with 164 tracks, but Spotify is showing only the first 29 numbers, afther that the list ands. On my phone there are 164 tracks, is there a way to fix this?

Newbie

Best    I had Android auto on a S24 Ultra, i use spotify premium and i had  list form a pocast with 164 tracks, but Spotify is showing only the first 29 numbers, afther that the list...

Susan_GP

Moderator

1688 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Spotify stops when i use others apps

Im in a Xiaomi redmi note 10Spotify stops playing music randomly when i use others apps like intenet browser or even notepad, Twitter etc, sometimes it happen everytime i open other app others time nevers happenI reinstalled the appClear cacheRestart...

Casual Listener

Im in a Xiaomi redmi note 10 Spotify stops playing music randomly when i use others apps like intenet browser or even notepad, Twitter etc, sometimes it happen everytime i open other app others time...

Pi_31415

Casual Listener

2345 Views

9 replies

2 likes

  • 2345 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Crashes on Google Nest Hub 2nd Gen

PlanPremium (Family)CountryUKDeviceGoogle Nest Hub 2nd Gen My Question or IssueMy Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (plays the opening sound and "Spotify" flashes on the screen) but then I just...

Casual Listener

Plan Premium (Family) Country UK Device Google Nest Hub 2nd Gen   My Question or Issue My Spotify Premium (Family) account won't play on my Nest Hub 2. The app seems to try to open (play...

user-removed

Not applicable

4789 Views

7 replies

1 likes

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  • 7 replies
  • 1 likes

Superuser Contribution Weird pop-up during podcasts

 I like to use Spotify for the JRE podcast, and recently there was a change of some sort that added a weird UI that says "About the podcast" below the video, I can't find how to remove it, the customer support couldn't figure it out for me either. I ...

Newbie

  I like to use Spotify for the JRE podcast, and recently there was a change of some sort that added a weird UI that says "About the podcast" below the video, I can't find how to remove it, the cust...

Novy

Moderator

1006 Views

8 replies

0 likes

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  • 8 replies
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Superuser Contribution Podcast episode displays the wrong time and will not play the full episode

An episode of a podcast I'm attempting to listen to is supposed to be 27 minutes long. However, when I play the episode the time display only shows 11:27 minutes. It will not play past this time, despite it being in the middle of the episode. I am on...

Newbie

An episode of a podcast I'm attempting to listen to is supposed to be 27 minutes long. However, when I play the episode the time display only shows 11:27 minutes. It will not play past this time, des...

Eni

Moderator

1835 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify randomly stops while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

trumpeterdave

Newbie

14197 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Spotify breaking??

PlanFree/PremiumCountryUSADeviceSamsung Galaxy A14Operating SystemAndroid My Question or Issue Hi guys, I wasn't too sure where to ask this but every spotify account I make keeps breaking and I'm not sure why. My account acts as if it's offline (it's...

Newbie

  Plan Free/Premium Country USA Device Samsung Galaxy A14 Operating System Android   My Question or Issue   Hi guys, I wasn't too sure where to ask this but every spotify a...

Ivelina

Moderator

470 Views

1 replies

0 likes

  • 470 Views
  • 1 replies
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Superuser Contribution My did I lose the ability to control Spotify with blue tooth ear buds?

I can control other apps by touching my earbuds ( Pause/Play).This morning this was no longer and option on Spotify only.

Visitor

I can control other apps by touching my earbuds ( Pause/Play). This morning this was no longer and option on Spotify only.

Elena

Moderator

369 Views

1 replies

0 likes

  • 369 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Unusable

PlanPremiumCountryUSADeviceGalaxy S21Operating SystemAndeoid Version 14 One UI Version 6 My Question or IssueSpotify has been lagging for awhile. It would say it was offline when it wasn't, songs just stopping and restarting minutes later, nothing wo...

Regular

Plan Premium Country USA Device Galaxy S21 Operating System Andeoid Version 14 One UI Version 6   My Question or Issue Spotify has been lagging for awhile. It would say it was offline ...

Joan

Moderator

1801 Views

7 replies

1 likes

  • 1801 Views
  • 7 replies
  • 1 likes

Solved!! No puedo canjear mi pin de 1 mes

Compré mi tarjeta de regalo 1 mes para Spotify premium, en Alkosto y me enviaron el pin como siempre lo he hecho pero está vez no me deja canjear el pin, me sale un aviso en letrero rojo que dice: Algo salió mal. Inténtalo de nuevo o acude a nuestro ...

Visitor

Compré mi tarjeta de regalo 1 mes para Spotify premium, en Alkosto y me enviaron el pin como siempre lo he hecho pero está vez no me deja canjear el pin, me sale un aviso en letrero rojo que dice: Al...

osornios

Spotify Star

620 Views

1 replies

0 likes

  • 620 Views
  • 1 replies
  • 0 likes

i can't change my country

i'm open my spotify account on browser, but i can't change my country because there are nothing menu that i can choose

Visitor

i'm open my spotify account on browser, but i can't change my country because there are nothing menu that i can choose

Amay

Spotify Star

392 Views

1 replies

0 likes

  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution 2013 Kia Soul shuffle turns off if I use steering wheel buttons.

I have to push the button on my phone screen if I want to skip a song and keep shuffle on. Is there a way to fix this?

Visitor

I have to push the button on my phone screen if I want to skip a song and keep shuffle on. Is there a way to fix this?

MartinT

Spotify Legend

397 Views

1 replies

0 likes

  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution An advertisement has been playing for 13 min and I can't play anything else

The advertisement says "disfruta un control total sobre tus listas de reproducción" and it has been playing for 14 mins now, although it says it is 26s long. I don't know what to do because I can't play any song or playlist. I tried to uninstall and ...

Newbie

The advertisement says "disfruta un control total sobre tus listas de reproducción" and it has been playing for 14 mins now, although it says it is 26s long. I don't know what to do because I can't p...

MartinT

Spotify Legend

348 Views

1 replies

0 likes

  • 348 Views
  • 1 replies
  • 0 likes