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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6886 Views

0 replies

7 likes

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Superuser Contribution Now playing bar on Android will not go away.

I thought there used to be a way to close the now playing bar on the bottom. Instead when I'm trying to scroll I hit it causing it to move to the next or previous song. Is there a way to close it out? I've rebooted my phone, force stopped, and did a ...

Newbie

I thought there used to be a way to close the now playing bar on the bottom. Instead when I'm trying to scroll I hit it causing it to move to the next or previous song. Is there a way to close it out...

Susan_GP

Moderator

2410 Views

3 replies

4 likes

  • 2410 Views
  • 3 replies
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Solved!!Superuser Contribution [Android][Bug] Can't Remove Song from Playlist

PlanPremiumCountryUSDeviceOne Plus 10 ProOperating SystemOxygenOS 13.0Spotify Versionv8.8.64.554 My Question or IssueWhile playing from a playlist, I can no longer remove a song from the playlist. This should be possible both by the Kebab menu (three...

Casual Listener

Plan Premium Country US Device One Plus 10 Pro Operating System OxygenOS 13.0 Spotify Version v8.8.64.554   My Question or Issue While playing from a playlist, I can no longer remove...

Yordan

Moderator

2696 Views

6 replies

0 likes

Android
bug
  • 2696 Views
  • 6 replies
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Superuser Contribution Can't play music

Recently when trying to play any taylor swift song it wont let me. It says that this song isnt available when you press it. Just a few days ago i was able to, this has never happend to me before and ive tried everything i can think of. Please help

Newbie

Recently when trying to play any taylor swift song it wont let me. It says that this song isnt available when you press it. Just a few days ago i was able to, this has never happend to me before and ...

Yordan

Moderator

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

Solved!! Everything missing about DJ

PlanPremiumCountryPhilippines DeviceS22 Ultra Operating SystemAndroid 13 My Question or IssueThe DJ is out in Philippines for premium, bit it's till missing. I was reinstall, update, clear cache, restart, and blocked VPN, and accessed on this religio...

Music Fan

Plan Premium Country Philippines  Device S22 Ultra  Operating System Android 13    My Question or Issue The DJ is out in Philippines for premium, bit it's till missing. ...

Jannfreshoff10

Music Fan

923 Views

4 replies

0 likes

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Superuser Contribution Limit listening time

Hello,I have a daughter who unfortunately listens to a lot of radio plays via her family account in the Spotify app. I would like to help her limit this. There is the possibility to limit the usage time of apps with Familylink or an app like the 'app...

Newbie

Hello, I have a daughter who unfortunately listens to a lot of radio plays via her family account in the Spotify app. I would like to help her limit this. There is the possibility to limit the usage...

Ebic

Visitor

6121 Views

3 replies

2 likes

  • 6121 Views
  • 3 replies
  • 2 likes

Superuser Contribution My spotify keeps re-downloading songs

My Question or IssueAs said in the title, my spotify keeps re-downloading songs everyday. No, they are not new songs that I added to my playlist or something similar, these are songs that I have downloaded before, but everyday they download over and ...

Visitor

My Question or Issue As said in the title, my spotify keeps re-downloading songs everyday. No, they are not new songs that I added to my playlist or something similar, these are songs that I have do...

Dian

Spotify Legend

667 Views

1 replies

0 likes

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Superuser Contribution Playing spotify on sonos and alexa from different phones logged into different accounts?

PlanPremium familyCountryUkDeviceVarious samsung devices, varios echos and various sonosOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo we have an issue which has only just started, it used to work fine. Our alexa accou...

Visitor

  Plan Premium family Country Uk Device Various samsung devices, varios echos and various sonos Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

Vasil

Moderator

1676 Views

1 replies

0 likes

  • 1676 Views
  • 1 replies
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Superuser Contribution Created play list not found

PlanPremium FamilyCountryCanadaDeviceGoogle Pixel 7Operating SystemAndroid 13 My Question or IssueI switched from a free plan to a Premium Family plan to try to solve my problem of Alexa not finding my created playlist, but the problem still exists.I...

Music Fan

Plan Premium Family Country Canada Device Google Pixel 7 Operating System Android 13   My Question or Issue I switched from a free plan to a Premium Family plan to try to solve my prob...

AC1943

Music Fan

770 Views

6 replies

0 likes

Alexa
Playlists
Spotify
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Superuser Contribution Contents of the app won't load after being "in the background".

PlanPremiumCountryGermanyDevice Samsung Galaxy Tab S6 LiteOperating SystemAndroid (Android-Version 13) Spotify Version 8.8.64.554 My Question or IssueThe app needs to be closed and reopened to display anything except for a loading screen. This happen...

Regular

Plan Premium Country Germany Device  Samsung Galaxy Tab S6 Lite Operating System Android (Android-Version 13)   Spotify Version 8.8.64.554   My Question or Issue The app ne...

Lyubka

Moderator

1827 Views

13 replies

0 likes

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Solved!!Superuser Contribution application for Android only plays mono

PlanPremiumCountryCzech RepublicDeviceXiaomi Redmi Note 11 ProOperating SystemAndroid 13 My Question or IssueHello, the application for Android (I have it on my phone and on my tablet) only plays mono, switching between mono and back has no effect, a...

Casual Listener

Plan Premium Country Czech Republic Device Xiaomi Redmi  Note 11 Pro Operating System Android 13   My Question or Issue Hello, the application for Android (I have it on my phone a...

pepcalbc

Casual Listener

1000 Views

4 replies

0 likes

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Superuser Contribution Spotify connect on Sonos switch to phone bluetooth when reconnected

PlanPremiumCountrySingapore DevicePixel 7a, Sonos Era 100Operating SystemAndroid 13 My Question or IssueI’m encountering a weird user experience when using Spotify connect I am using a hearing aid that is bluetooth connected to my phoneI start a song...

Casual Listener

Plan Premium Country Singapore   Device Pixel 7a, Sonos Era 100 Operating System Android 13   My Question or Issue I’m encountering a weird user experience when using Spotify co...

Dian

Spotify Legend

777 Views

3 replies

0 likes

  • 777 Views
  • 3 replies
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Audio changes when YouTube is open

PlanPremiumCountryIsrael DevicePoco X3 ProOperating System Android 12 My Question or IssueWhen YouTube is opened on phone the sound amplifies and some effect (probably stereo enhance) is on. This happens only while listening with Bluetooth earphones ...

Newbie

Plan Premium Country Israel    Device Poco X3 Pro Operating System  Android 12   My Question or Issue When YouTube is opened on phone the sound amplifies and some effec...

312 Views

0 replies

0 likes

  • 312 Views
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Solved!!Superuser Contribution Android car refuses title selection saying it's reserved for premium users... I am a premium user

PlanPremiumCountryBeDeviceGalaxy m21Operating SystemAndroid My Question or IssueIt's all in the title

Regular

  Plan Premium Country Be Device Galaxy m21 Operating System Android   My Question or Issue It's all in the title

chris259

Regular

806 Views

8 replies

0 likes

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Solved!!Superuser Contribution Apple Login on Android

PlanFree/PremiumCountrySouth of koreaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android 13 My Question or IssueI want to log in to Apple on Android, but can't I?

Visitor

Plan Free/Premium Country South of korea Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 13   M...

Bella46

Visitor

19322 Views

2 replies

0 likes

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Superuser Contribution How do I view lyrics in songs?

I am trying to view lyrics to songs?? I have clicked on the Now Playing bar? But I see nothing that says LYRICS to tap??? Help??

Regular

I am trying to view lyrics to songs?? I have clicked on the Now Playing bar? But I see nothing that says LYRICS to tap??? Help??

Dian

Spotify Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
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Solved!! Language bug & feature missing

PlanPremiumCountryBrazilDeviceMoto G8 PowerOperating SystemAndroid 11 My Question or Issue Hello, my current Spotify Version is 8.8.62.491. There was a new Spotify feature that I enjoyed a lot but suddenly is missing from my Spotify. I tried clean re...

Gig Goer

  Plan Premium Country Brazil Device Moto G8 Power Operating System Android 11   My Question or Issue   Hello, my current Spotify Version is 8.8.62.491.   There...

Maxim

Spotify Star

511 Views

1 replies

0 likes

  • 511 Views
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listen same music on android phone and pc windows at the same time

PlanPremiumCountryCanadaDevicepixel 7 (android) and pc Windows 10Operating SystemAndroid and Windows 10 My Question or IssueI want to listen the same music on my phone (android) and my pc (windows 10). I saw spotify connect to broadcast music on many...

Newbie

Plan Premium Country Canada Device pixel 7 (android) and pc Windows 10 Operating System Android and Windows 10   My Question or Issue I want to listen the same music on my phone (...

Maxim

Spotify Star

513 Views

1 replies

0 likes

  • 513 Views
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Superuser Contribution "Could not load lyrics for this song. Try again Later "->Problem only in android or apple TV boxes

PlanPremiumPortugal Since last week Im having the message: "Could not load lyrics for this song. Try again Later" for songs of specific artists. This problem only happen when using spotify on TV . I tested spotify app in several devices:nvidea shield...

Casual Listener

Plan Premium Portugal   Since last week Im having the message: "Could not load lyrics for this song. Try again Later" for songs of specific artists. This problem only happen when using ...

AlejaR

Moderator

5682 Views

7 replies

0 likes

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Superuser Contribution using sleep timer and crossfade tracks cuts out based on crossfade and not based on track duration

PlanPremiumCountryAusDeviceRedmi Note 8 ProOperating SystemAndroid/MiUi Global 12.5.7 Stable 12.5.7.0(RGGEUXM)Android version/11 RP1A.200720.011Android security update/2022-04-01My Question or IssueWhen using crossfade in conjunction with the Sleep T...

Regular

Plan Premium Country Aus Device Redmi Note 8 Pro Operating System Android/MiUi Global 12.5.7 Stable 12.5.7.0(RGGEUXM) Android version/11 RP1A.200720.011 Android security update/2022-04-01 ...

Chernocooki

Visitor

1438 Views

6 replies

2 likes

  • 1438 Views
  • 6 replies
  • 2 likes