Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117954 Views

27 replies

4 likes

  • 117954 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237357 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237357 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598108 Views

79 replies

3 likes

  • 598108 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490715 Views

581 replies

42 likes

Account
Free
  • 490715 Views
  • 581 replies
  • 42 likes

Superuser Contribution Spotify Curated Playlists vs "Made for" user playlist

PlanPremiumCountryU.S.DeviceGalaxy S23Operating SystemAndroid v14 My Question or IssueI'm a fan of both Spotify Curated Playlists and "Made for" Me playlists. However, when I now open a Spotify Curated Playlist (i.e. Bangers), there is statement "Mad...

Roadie

Plan Premium Country U.S. Device Galaxy S23 Operating System Android v14   My Question or Issue I'm a fan of both Spotify Curated Playlists and "Made for" Me playlists. However, when I...

Karaptian

Roadie

6408 Views

2 replies

2 likes

  • 6408 Views
  • 2 replies
  • 2 likes

"Add to Queue" option removed for Mobile Android App

Plan: FreeCountry: United KingdomDevice: Samsung Galaxy A5 Hi there,I have an issue where the Queue or Add to Queue feature no longer appears on my app.When I go to a song on my playlist, there used to be "Add to queue" on the menu that came up when ...

Newbie

Plan: Free Country: United Kingdom Device: Samsung Galaxy A5   Hi there, I have an issue where the Queue or Add to Queue feature no longer appears on my app. When I go to a song on my play...

ChooseAGoodUsername

Roadie

2453 Views

1 replies

0 likes

Add to Queue Missing
Android App Queue
play queue missing
Queue issues
queue missing
  • 2453 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove top podcasts suggestions

Smack dab in the middle of the homescreen is "Your Top Podcasts". It seems to list any podcasts unrelated to what you actually listen to. The suggestions are often inappropriate and embarassing. This issue has been brought up countless times in the p...

Casual Listener

Smack dab in the middle of the homescreen is "Your Top Podcasts". It seems to list any podcasts unrelated to what you actually listen to. The suggestions are often inappropriate and embarassing.&nbsp...

kbm1

Newbie

143188 Views

97 replies

395 likes

  • 143188 Views
  • 97 replies
  • 395 likes

Superuser Contribution Autoplay OFF Option: Missing! From Spotify App Android, Version 8.9.56.618

PlanPremiumCountryGermanyDeviceSamsung M21Operating SystemAndroid 12 (with One UI 4.1) My Question or IssueIt is annoying that I cannot turn off the Autoplay Feature, Spotify goes on at the end of the playlist which is not desired.

Visitor

Plan Premium Country Germany Device Samsung M21 Operating System Android 12 (with One UI 4.1)   My Question or Issue It is annoying that I cannot turn off the Autoplay Feature, Spotify...

Elena

Moderator

757 Views

1 replies

0 likes

  • 757 Views
  • 1 replies
  • 0 likes

Superuser Contribution No streaming device found

My HiFi Receiver Yamaha RX-V683 is connected to my WiFi network and can be accessed with the Controller App, Yamaha MusicCast and Webinterface from my phone. However, Spotify doesn't connect from phone anymore. It once worked, but stopped doing so a ...

Regular

My HiFi Receiver Yamaha RX-V683 is connected to my WiFi network and can be accessed with the Controller App, Yamaha MusicCast and Webinterface from my phone. However, Spotify doesn't connect from pho...

Elena

Moderator

2890 Views

10 replies

0 likes

  • 2890 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify randomly pauses when playing on Motorola G4 Play.

So, Spotify randomly pauses the song sometimes. Sometimes it'll be every few seconds, sometimes every few minutes. There doesn't seem to be any method or pattern. I've logged out all other devices, I've uninstalled and re-installed the app yet it kee...

Casual Listener

So, Spotify randomly pauses the song sometimes. Sometimes it'll be every few seconds, sometimes every few minutes. There doesn't seem to be any method or pattern.  I've logged out all other dev...

Chel_71

Visitor

2451 Views

7 replies

1 likes

  • 2451 Views
  • 7 replies
  • 1 likes

Superuser Contribution Playback issues + app freezes when I open it on Android

PlanPremiumDeviceTecno Camon 17 ProOperating SystemAndroid 11 I was having issues with the playback on my Tecno Camon 17 Pro. When I looked up a song, the next songs that played after were always the exact same, in the same order, and it kept playing...

Casual Listener

Plan Premium Device Tecno Camon 17 Pro Operating System Android 11   I was having issues with the playback on my Tecno Camon 17 Pro. When I looked up a song, the next songs that played af...

tristankey

Casual Listener

1501 Views

6 replies

0 likes

  • 1501 Views
  • 6 replies
  • 0 likes

Volume level not returning to set level, remains lowered after Notifications or advertisements

PlanFree/PremiumCountryRoDeviceHuawei P30 ProOperating SystemAndroid Emui 12 My Question or IssueFrom a few days now, the volume level does not returning to the set level after I receive a notification. The spoken notifications came mainly from Garmi...

Casual Listener

Plan Free/Premium Country Ro Device Huawei P30 Pro Operating System Android Emui 12   My Question or Issue From a few days now, the volume level does not returning to the set level aft...

mich4u

Casual Listener

839 Views

3 replies

0 likes

Android
Notifications
volume
  • 839 Views
  • 3 replies
  • 0 likes

Superuser Contribution There's 2 media output notifications on my Samsung.

one of them works but the other one is just there. and I've tried uninstalling spotify and reinstalling it but it still is there. Please remove the other media output notification for me please. The one where it says "One In A Billion" by ENHYPEN.

Newbie

one of them works but the other one is just there. and I've tried uninstalling spotify and reinstalling it but it still is there. Please remove the other media output notification for me please. The ...

MihailY

Moderator

673 Views

1 replies

0 likes

  • 673 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify saying can't play this right now in my playlist on my android

The playlist plays on my mac, but does not play on my Pixel 6. Same premium account on both. The playlist is there, and the songs show up, but it says "this track isn't available on your device." Why?

Visitor

The playlist plays on my mac, but does not play on my Pixel 6. Same premium account on both. The playlist is there, and the songs show up, but it says "this track isn't available on your device." Why?

Ivelina

Moderator

1002 Views

1 replies

0 likes

  • 1002 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Why doesn't spotify let you open non-downloaded playlists when offline anymore?

PlanPremiumOperating SystemAndroid 13 My Question or IssueIt used to be that you could open non-downloaded playlists while offline. The songs you had downloaded would be playable and the rest would be greyed out. I thought this was pretty nifty, sinc...

Newbie

  Plan Premium Operating System Android 13   My Question or Issue It used to be that you could open non-downloaded playlists while offline. The songs you had downloaded would be play...

Joan

Moderator

713 Views

1 replies

0 likes

  • 713 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode still playing non download music by using my data.

When I switch on offline mode it still stays connected to the Internet and only switches when I turn of Wi-Fi and data completely

Casual Listener

When I switch on offline mode it still stays connected to the Internet and only switches when I turn of Wi-Fi and data completely

OscarDC

Moderator

823 Views

1 replies

0 likes

  • 823 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android TV] Adjust quality

Hi ! I have a premium account and on my desktop client I put the quality settings on "High", I did the same on my android phone. I have an android tv which is connected to a very good quality amplifier and speakers.But I can't find how I am supposed ...

Newbie

Hi !  I have a premium account and on my desktop client I put the quality settings on "High", I did the same on my android phone.  I have an android tv which is connected to a very good q...

user-removed

Not applicable

14269 Views

8 replies

4 likes

  • 14269 Views
  • 8 replies
  • 4 likes

Superuser Contribution Spotify isnt playing any songs.

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountry DeviceGalaxy s8Operating System(Android 9 My Question or Issue

Casual Listener

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country   Device Galaxy s8 Operating System (Android 9 ...

Ivelina

Moderator

571 Views

1 replies

0 likes

  • 571 Views
  • 1 replies
  • 0 likes

Solved!! Songs not showing in any playlists (songs only show on artist profiles)

One night all of a sudden, none of the songs were showing in my playlists and all others on the app, and when I try to play a song from any artists profile, it acts as though it is playing but it stays at the 0:00 mark. I am on a Motorola if that hel...

Casual Listener

One night all of a sudden, none of the songs were showing in my playlists and all others on the app, and when I try to play a song from any artists profile, it acts as though it is playing but it sta...

Cataran

Casual Listener

665 Views

2 replies

0 likes

  • 665 Views
  • 2 replies
  • 0 likes

Superuser Contribution How other people with free plan can choose any track endlessly from mobile?

With free plan I can choose/skip only some tracks and then I can listen only random tracks Spotify choose for me. How other people I know with free plan can choose any track they want to hear on mobile with no limits?

Visitor

With free plan I can choose/skip only some tracks and then I can listen only random tracks Spotify choose for me. How other people I know with free plan can choose any track they want to hear on mobi...

Joan

Moderator

567 Views

1 replies

0 likes

  • 567 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to remove favorite artists?

I've had a Spotify account when I was younger. I used to like an artist, but I don't anymore. I want to remove them from favorite artists but it doesn't seem to be possible. Please help.

Visitor

I've had a Spotify account when I was younger. I used to like an artist, but I don't anymore. I want to remove them from favorite artists but it doesn't seem to be possible. Please help.

nitetrax

Music Fan

15845 Views

6 replies

1 likes

  • 15845 Views
  • 6 replies
  • 1 likes

Superuser Contribution My grid view disappeared in Search

My search results are no longer displaying in a grid format but rather as a list. How can I get grid view back? Is there a way to toggle back and forth between grid and list view that I'm not seeing? Using Android. Please advise. Thanks!

Casual Listener

My search results are no longer displaying in a grid format but rather as a list. How can I get grid view back? Is there a way to toggle back and forth between grid and list view that I'm not seeing?...

Sean_Classic

Casual Listener

1569 Views

5 replies

0 likes

  • 1569 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution AAOS: When fastforward a podcast I can tap the non-visible progress bar

PlanPremiumCountrySwedenDevicePolestar 2Operating SystemAAOS My Question or IssueWhen I use the +10/-10 second buttons the touches can reach the not-visible progress bar which is hidden behind the +/-10 seconds gui element. Either if I repeatedly fas...

Casual Listener

Plan Premium Country Sweden Device Polestar 2 Operating System AAOS   My Question or Issue When I use the +10/-10 second buttons the touches can reach the not-visible progress bar whic...

mtroback

Casual Listener

1212 Views

6 replies

0 likes

AAOS
bug
  • 1212 Views
  • 6 replies
  • 0 likes