Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Even after having the app re-installed after logging out, I log back in to have the same issue of playing songs in my playlists and searches, and them not appearing without the 'Nothing playing' coming up on my Spotify, but still proceeding to play t...
PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy S10Operating SystemAndroid 12Spotify Version8.7.18.1138 My Question or IssueI am frequently in locations where I cannot stream music, so being offline with downloaded songs is my only way of listen...
My Question or IssueWhenever I try to listen to my playlist, Spotify plays other songs that are NOT in my playlist. I am very annoyed, I tried many things recommended in order to fix this problem, but the problem is still not fixed. I just want to li...
PlanPremiumCountryCanadaDeviceLG G6Operating SystemAndroid 9 My Question or IssueI was able to use Spotify to play music in my phone in the local file playlist, however, that function stopped working 3 days ago.I've tried the following solutions:1. R...
When I first used Spotify, there used to be a feature where the app would play random songs after the one that I manually searched for but now it's gone. I tried enabling shuffle, disabling repeat and making sure autoplay is enabled but nothing chang...
PlanPremiumCountryItalyDevicesamsung galaxy s9Operating Systemandroid 10 My Question or IssueHi in the past few days I've noticed some issues using spotify, in particular liked songs don't sync between mobile and desktop and also the "following" coun...
PlanPremiumCountryFinlandDeviceSony Xperia 5 IIIOperating SystemLatest android 12 My Question or IssueWhen I installed Spotify from Play-store and started it, I'm unable to play any songs. It just hangs.I have tried each of these steps:Uninstall/Inst...
hi! when i disconnect the galaxy buds, spotify automatically start playing a song. how can I prevent it? I use a galaxy s22 (android).
Spotify PremiumUS Samsung Galaxy s10eAndroid 11 and 12 Ever since Coldplay's album "Music of the Spheres" was released, when I try to listen to the album on Spotify with Android Auto, it inevitably ends up crashing Android Auto somehow. The songs wil...
PlanPremiumCountryNetherlandsDeviceSamsung A40 and HP LaptopOperating SystemAndroid and Windows 10 My Question or IssueSince this morning I can't find my Bluesound Powernode 2 device any more in the Spotify app. I have already uninstalled and reinsta...
PlanPremiumCountrySwitzerlandDeviceSamsung Galaxy A52 5GOperating SystemAndroid 11Spotify Version8.6.48.796 My Question or IssueI got this phone a few months ago and up until 2 weeks ago, Spotify worked perfectly. Suddenly, the music paused all the t...
PlanPremiumCountry DeviceXiaomi Mi A3Operating SystemAndroid 10 My Question or IssueWhen sharing Lyrics to Instagram/twitter, the song is missing the title and the sharing is bugged, any solutions ? When I got the feature, this was not happening, and...
I have a Samsung note 20 5g and gear s3 watch. Both are up to date and spotify is up to date. I have a constant problem where the controls in the app and notification bar are gone. I cannot pause or skip music. The only way to stop the music is to fo...
PlanPremiumCountryUSA(in mexico currently) DeviceSamsung Galaxy 10+Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueA random device is connected to my spotify. I changed my password and I signed out of everywhere. I am not ...
PlanPremiumCountryNorwayDeviceNote 20 ultraOperating SystemAndroid (latest update) My Question or IssueSwipe to queue not working, link added with video of issue. https://www.reddit.com/r/truespotify/comments/tdas1i/what_am_i_doing_wrong_note_20_ultr...
PlanPremium familyCountryITALYDeviceSamsung Galaxy 9 plusOperating SystemAndroid OreoMy Question or IssueI can not understand why Spotify don't shows on available devices my Samsung Buds bluethoot headphones. In fact I can listen music from ALL other...
Volume is okay if I listen music but after I lock down my phone it gets quieter until it's very quiet and I can't turn it up. PlanPremiumCountryHungaryDeviceHuawei P30 liteOperating SystemAndroidSpotify version8.5.**bleep**. 834 My Question or Issue
Spoiler (Highlight to read) PlanPremiumCountryIrelandDeviceHuawei P30 LiteOperating SystemAndroid 10 My Question or IssueEvery time I try to remove songs from my queue, they keep returning. If I try to change the order that the songs play in, my chan...
PlanPremium familyCountryAustraliaDeviceHuawei P10 Plus / iPhone 8 / DellOperating SystemAndroid 9 / iOS 12.1.4 / Windows 10 Pro - 64 bit My Question or IssueSpotify keeps pausing randomly in the middle of songs, sometimes multiple times during the s...
PlanPremiumCountryTurkeyDeviceSamsung S20+Operating SystemLatest version of Android My Question or IssueI have my songs at the SD card. Whenever Spotify receives an update, after first phone restart Spotify downloads all songs again to phone and I'll...