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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

110334 Views

26 replies

3 likes

  • 110334 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

RCox451

Visitor

222183 Views

141 replies

11 likes

Android
autoplay
bluetooth
  • 222183 Views
  • 141 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

578817 Views

79 replies

3 likes

  • 578817 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

476854 Views

577 replies

40 likes

Account
Free
  • 476854 Views
  • 577 replies
  • 40 likes

Superuser Contribution Sound quality

Hello The quality of sound in preview version of songs is fine but when I play the actual song the quality is bad

Regular

Hello  The quality of sound in preview version of songs is fine but when I play the actual song the quality is bad  

yordi0717

Newbie

2198 Views

10 replies

0 likes

uality
  • 2198 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify doesn't automatically switch to car mode

I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's back into the normal mode and it doesn't even prompt me to switch to car mod...

Regular

I am using Spotify on my car's android head unit. I've set it up to always go into car mode (settings -> switch to car mode -> always). However, after I reopen the app, it's  back into the...

Kaiju_King

Newbie

18193 Views

22 replies

0 likes

Car
  • 18193 Views
  • 22 replies
  • 0 likes

Solved!!Superuser Contribution Android thinks spotify stores songs on internal storage eventhogh they are stored on a SD-Card

PlanPremiumCountryGermany Device(Samsung Galaxy A5 2015)Operating System(Android 7.0) My Question or Issue:So, my internal storage is running out of space and for several month i tried to delete all unimportant data but i am now at a point where my o...

Casual Listener

  Plan Premium Country Germany   Device (Samsung Galaxy A5 2015) Operating System (Android 7.0)   My Question or Issue: So, my internal storage is running out of space an...

Not applicable

3201 Views

3 replies

0 likes

  • 3201 Views
  • 3 replies
  • 0 likes

Superuser Contribution No puedo descargar mi musica

Cuando quiero descargar mi musica, dice que ya hay muchos dispositivos en modo offline

Visitor

Cuando quiero descargar mi musica, dice que ya hay muchos dispositivos en modo offline

Susan_GP

Moderator

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

Superuser Contribution Dj plays automatically when I open app, interrupting my music

The android app has started behaving oddly when I open it - the main issue is that I am listening to a playlist on my phone and then click the app to change or 'like' track and suddenly it starts playing the DJ playlist, completely interrupting what ...

Newbie

The android app has started behaving oddly when I open it - the main issue is that I am listening to a playlist on my phone and then click the app to change or 'like' track and suddenly it starts pla...

MihailY

Moderator

1012 Views

1 replies

1 likes

  • 1012 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Liking an album adds the songs to my Liked Songs list in Android Auto.

Using just the android app, liking an album adds the album to the liked list, but not the songs. This is how it is supposed to work, and how I want it. But when plugging in to my Android Auto if I select Liked Songs then all of the songs from the Lik...

Casual Listener

Using just the android app, liking an album adds the album to the liked list, but not the songs. This is how it is supposed to work, and how I want it. But when plugging in to my Android Auto if I se...

Maria

Moderator

2113 Views

7 replies

1 likes

  • 2113 Views
  • 7 replies
  • 1 likes

Superuser Contribution I can't see my profile on smartphone

Hello,I have a problem see my profile on my smartphone.It writes me: "Something went wrong. Have another go? Try again"I reinstalled the Spotify app, restarted the smartphone, and cleared the cache. The problem still remains.I sent my profile link fr...

Casual Listener

Hello, I have a problem see my profile on my smartphone. It writes me: "Something went wrong. Have another go? Try again" I reinstalled the Spotify app, restarted the smartphone, and cleared the c...

Maria

Moderator

1829 Views

3 replies

0 likes

  • 1829 Views
  • 3 replies
  • 0 likes

Superuser Contribution My music tends to stop mid-song for no apparent reason.

When I'm listening to music on Spotify my music randomly stops mid song for no apparent reason. At first this didn't bother me but it's happening so often that it's getting annoying. I've tried looking up solutions. I've tried logging out of Spotify ...

Visitor

When I'm listening to music on Spotify my music randomly stops mid song for no apparent reason. At first this didn't bother me but it's happening so often that it's getting annoying. I've tried looki...

Yordan

Moderator

1799 Views

5 replies

2 likes

  • 1799 Views
  • 5 replies
  • 2 likes

Superuser Contribution Volume decreases when gaming

PlanPremiumCountryGermanyDeviceXiaomi Redmi Note 10 ProOperating SystemAndroid 12 My Question or Issue Hello,I have the problem that when I open a game and have it in the foreground, the volume of the music being played is reduced and, if I hear it c...

Gig Goer

Plan Premium Country Germany Device Xiaomi Redmi Note 10 Pro Operating System Android 12   My Question or Issue   Hello, I have the problem that when I open a game and have it...

Joan

Moderator

1144 Views

1 replies

0 likes

  • 1144 Views
  • 1 replies
  • 0 likes

Superuser Contribution Voice search not showing up in app

PlanPremiumCountryUSADeviceGalaxy S21Operating System My Question or IssueI no longer have access to the voice search feature in my app (when in car mode or not). I used to have a little microphone icon pop up when I searched for music, but I don't s...

Visitor

Plan Premium Country USA Device Galaxy S21 Operating System   My Question or Issue I no longer have access to the voice search feature in my app (when in car mode or not). I used to hav...

Mazz9543

Visitor

6540 Views

9 replies

0 likes

  • 6540 Views
  • 9 replies
  • 0 likes

Superuser Contribution Can't like/unlike songs or pin/unpin playlists

PlanPremium family planCountryUSADeviceLG L455DLOperating SystemAndroid 9 My Question or IssueI can't like or unlike any songs. I also can't pin or unpin playlists.I have tried doing a clean uninstall, resetting my phone, logging out of all devices, ...

Regular

Plan Premium family plan Country USA Device LG L455DL Operating System Android 9   My Question or Issue I can't like or unlike any songs. I also can't pin or unpin playlists. I have t...

Levapro

Visitor

5047 Views

13 replies

0 likes

  • 5047 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify is not connecting to Google Clock

PlanPremiumCountryNetherlands DevicePixel 6 ProOperating SystemAndroid 14My Question or IssueI want to connect my Spotify to my Google Clock but it keeps loading in endless circles and does not connect.I have already Reinstalled Spotify and the clock...

Newbie

Plan Premium Country Netherlands  Device Pixel 6 Pro Operating System Android 14 My Question or Issue I want to connect my Spotify to my Google Clock but it keeps loading in endless cir...

Elena

Moderator

731 Views

2 replies

0 likes

  • 731 Views
  • 2 replies
  • 0 likes

Superuser Contribution Missing cog

I could not figure out why on earth my Spotify was playing the SAME songs over and over... Come to find out I am stuck in "offline mode" and I do not have the setting icon in the top right conner or any icon for that matter. I am in dark mode. I am o...

Visitor

I could not figure out why on earth my Spotify was playing the SAME songs over and over... Come to find out I am stuck in "offline mode" and I do not have the setting icon in the top right conner or ...

Elena

Moderator

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Superuser Contribution No baja carpetas que tengo almacenadas en memoria teléfono

Tengo todo bajado y no consigo reproducir. Tengo offline activado. Y se vive actualizando y gastando datos innecesarios. En conclusión: no puedo escuchar las carpetas

Visitor

Tengo todo bajado y no consigo reproducir. Tengo offline activado. Y se vive actualizando y gastando datos innecesarios. En conclusión: no puedo escuchar las carpetas

Eni

Moderator

389 Views

1 replies

0 likes

  • 389 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Fast forward and rewind buttons on Premium on Android, lockscreen

The buttons for fast forward and rewind are no longer available on the notification bar and lockscreen for when listening to podcasts. I have to go into the app to skip the ads.

Casual Listener

The buttons for fast forward and rewind are no longer available on the notification bar and lockscreen for when listening to podcasts. I have to go into the app to skip the ads.

Eni

Moderator

938 Views

3 replies

0 likes

  • 938 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Stuttering audio when the screen is off: Samsung phone, Android 12

Multiple posts exist about this, but none of them have worked for me, so I'm hoping this specific thread, for my specific software, will help. Audio plays normally in the app when my screen is on. It starts to stutter when I turn the screen off. It h...

Casual Listener

Multiple posts exist about this, but none of them have worked for me, so I'm hoping this specific thread, for my specific software, will help.   Audio plays normally in the app when my screen ...

Sir-Erwin

Visitor

10950 Views

7 replies

1 likes

  • 10950 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution music will not play through wired headphones on samsung phone

i have uninstalled app and re-installed.The headphones work --- can hear clicks when choosing playlist, etc.Will play music without headphones plugged into phone.Was working fine for years, and then just stopped.

Casual Listener

i have uninstalled app and re-installed. The headphones work --- can hear clicks when choosing playlist, etc. Will play music without headphones plugged into phone. Was working fine for years, and...

sheilaris

Casual Listener

2942 Views

4 replies

0 likes

  • 2942 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist order alphabetical

PlanPremiumCountryCZDevicePixel 8aOperating SystemAndriod 15 beta My Question or IssueI would like to order my playlists alphabetical. I use mobile app.But as I choose possibility order alphabetical and I go back or close and open app again, the orde...

Regular

Plan Premium Country CZ Device Pixel 8a Operating System Andriod 15 beta   My Question or Issue I would like to order my playlists alphabetical. I use mobile app. But as I choose poss...

AkimDogCZ

Regular

2667 Views

11 replies

0 likes

@SpotifyCares
  • 2667 Views
  • 11 replies
  • 0 likes