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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857173 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857173 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21519 Views
  • 3 replies
  • 0 likes
  • 21519 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Android] Casting options not appearing in latest update

PlanPremiumCountryUSDevicePixel 6 ProOperating SystemAndroid 12 My Question or IssueSince the last update no cast speakers appear on my phone. I'm not able to cast to any Google speakers. Playing in the web app allows me to connect to the speaker, wh...

  • Visitor
  • Plan Premium Country US Device Pixel 6 Pro Operating System Android 12   My Question or Issue Since the last update no cast speakers appear on my phone. I'm not able to cast to any Goo...
  • Alex
  • Moderator
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution downloading issues

PlanPremiumCountryGermanyDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or Issuefor some reason i cant download songs and i dont know why?i pressed the download button half an hour ago and there are still no downloaded music in ...

  • Regular
  •   Plan Premium Country Germany Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue for some reason i cant download songs and i dont know why? i pr...
  • Eni
  • Moderator
  • 446 Views
  • 3 replies
  • 0 likes
  • 446 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google assistant does not recognize spotify as music provider

PlanPremiumCountrySloveniaDevicePixel 4aOperating SystemAndroid 11Spotify verision8.5.89.901 IssueGoogle assistant does not recognize spotify as music provider (see screenshot 1). When I ask google assistant to play a song it tells me that it is only...

  • Music Fan
  • Plan Premium Country Slovenia Device Pixel 4a Operating System Android 11 Spotify verision 8.5.89.901   Issue Google assistant does not recognize spotify as music provider (see scree...
  • jody6
  • Visitor
  • 5838 Views
  • 24 replies
  • 0 likes
  • 5838 Views
  • 24 replies
  • 0 likes

Superuser Contribution App not playing songs

My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ?

  • Newbie
  • My Spotify app do not play songs after I loose cell coverage, and gets it back again. Any reason why ? 
  • OscarDC
  • Moderator
  • 112 Views
  • 1 replies
  • 0 likes
  • 112 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Pausing While Driving

I've seen many other reports of this same exact issue. Spotify continuously paused my music while I am driving! THIS IS DANGEROUS AS MOST OF MY DRIVING IS HIGHWAY!! So moving at 50mph+ and having to unpause my music every few seconds is endangering m...

  • Casual Listener
  • I've seen many other reports of this same exact issue. Spotify continuously paused my music while I am driving! THIS IS DANGEROUS AS MOST OF MY DRIVING IS HIGHWAY!! So moving at 50mph+ and having to ...
  • Jeremy
  • Spotify
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Solved!! Spotify not loading

PlanPremiumCountryNorwayDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 12 My Question or IssueHello, I'm having issues with my Spotify not loading and being stuck on the Spotify logo when I try to start it. I started having this issue yesterda...

  • Newbie
  • Plan Premium Country Norway Device Samsung Galaxy S22 Ultra Operating System Android 12   My Question or Issue Hello,   I'm having issues with my Spotify not loading and being s...
  • WhizzWr
  • Regular
  • 889 Views
  • 15 replies
  • 4 likes
  • Android
    Android 12
    loading
    Logo
    stuck
  • 889 Views
  • 15 replies
  • 4 likes

Spotify not loading on Samsung S22+

PlanPremiumCountryUnited KingdomDeviceSamsung S22+Operating SystemAndroid 12 My Question or IssueThe Spotify app gets stuck on the logo and never loads. It seems like this was an issue before, however I never experienced it until now. Hopefully it'll...

  • Visitor
  •   Plan Premium Country United Kingdom Device Samsung S22+ Operating System Android 12   My Question or Issue The Spotify app gets stuck on the logo and never loads. It seems like...
  • enswan
  • Casual Listener
  • 342 Views
  • 5 replies
  • 1 likes
  • 342 Views
  • 5 replies
  • 1 likes

Superuser Contribution [Podcasts] won't play over cellular data.

PlanPremiumCountryMexicoDeviceLG g7 thinQOperating SystemAndroid 9Spotify Version8.5.48.1049My Question or IssueSimply put, podcasts won't play over cellular data. Every other playlist, song or album can be streamed no problem instantly. Already clos...

  • Casual Listener
  • Plan Premium Country Mexico Device LG g7 thinQ Operating System Android 9 Spotify Version 8.5.48.1049 My Question or Issue Simply put, podcasts won't play over cellular data. Every other p...
  • Jeremy
  • Spotify
  • 2934 Views
  • 4 replies
  • 0 likes
  • cellular
    data
    podcast
    Podcasts error
    Won't work
  • 2934 Views
  • 4 replies
  • 0 likes

Latest Beta 8/16 Crashes Upon Launching

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUSADevicePixel 6 ProOperating SystemAndroid 13 My Question or IssueLatest Beta version 8.7.60.146 crashes immediat...

  • Casual Listener
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country USA Device Pixel 6 Pro Operating System Android 13...
  • OmarAW
  • Regular
  • 205 Views
  • 5 replies
  • 2 likes
  • 205 Views
  • 5 replies
  • 2 likes

Solved!! [Android] Spotify crash on splash screen

PlanPremiumCountryIsraelDeviceRedmi Note 9 ProOperating SystemAndroid 10Spotify Version8.7.60.21 My IssueSpotify crashs on splash screen, the logo shows then booted back outStarted yesterdayThigs I tryClear cahsedClear dataReinstalling spotify from t...

  • Casual Listener
  • Plan Premium Country Israel Device Redmi Note 9 Pro Operating System Android 10 Spotify Version 8.7.60.21   My Issue Spotify crashs on splash screen, the logo shows then booted back ...
  • altiner_
  • Casual Listener
  • 119 Views
  • 1 replies
  • 2 likes
  • 119 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify not working on wifi.

My spotify shows me that I'm offline when I'm on my home wifi network, yet when i download playlists, the songs all download without any problems. Tried everything clearing cache, checking permissions, reinstalling, unplugging wifi router, switching ...

  • Visitor
  • My spotify shows me that I'm offline when I'm on my home wifi network, yet when i download playlists, the songs all download without any problems. Tried everything clearing cache, checking permission...
  • Kiril
  • Moderator
  • 2500 Views
  • 7 replies
  • 1 likes
  • 2500 Views
  • 7 replies
  • 1 likes

Superuser Contribution Spotify Account Does Not Display Lyrics

PlanFree/Premium- BothCountryUKDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System(iOS 10, Android Oreo, Windows 10,etc.)Samsung Galaxy Tab A7 SM-T505 32GBMy Question or IssueSpotify Account Does Not Display LyricsBackground• A...

  • Newbie
  • Plan Free/Premium- Both Country UK Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)   Operating System (iOS 10, Android Oreo, Windows 10,etc.) Samsung Galaxy Tab A7 SM-T5...
  • OscarDC
  • Moderator
  • 93 Views
  • 1 replies
  • 0 likes
  • 93 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to play music from my computer on spotify?

I tried to put music that is on my PC in my music folder onto spotify - it let me do it - I can see the music as well however every single track is unavailable. All the songs I'm trying to add are mp3 filesThey aren't available on spotify - searched ...

  • Regular
  • I tried to put music that is on my PC in my music folder onto spotify - it let me do it - I can see the music as well however every single track is unavailable.  All the songs I'm trying to add...
  • OscarDC
  • Moderator
  • 1956 Views
  • 3 replies
  • 2 likes
  • 1956 Views
  • 3 replies
  • 2 likes

Superuser Contribution Android Auto

PlanPremiumCountryUSADevice(SAMSUNG GALAXY S22+)Operating SystemsAndroid My Question or IssueI can't search past R in the artist tab on Android Auto.

  • Regular
  • Plan Premium Country USA Device (SAMSUNG GALAXY S22+) Operating Systems Android    My Question or Issue I can't search past R in the artist tab on Android Auto. 
  • Vasil
  • Moderator
  • 149 Views
  • 1 replies
  • 0 likes
  • 149 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play liked songs without shuffle

PlanPremium CountryUnited States DeviceMoto G Power Operating SystemAndroid 11 My Question or IssueI got Spotify premium for two reasons. One was because I hate ads, and the other was so I could play my liked songs in the order that I want. I can't d...

  • Music Fan
  • Plan Premium   Country United States   Device Moto G Power   Operating System Android 11   My Question or Issue I got Spotify premium for two reasons. One was because...
  • BuddyAM
  • Music Fan
  • 291 Views
  • 3 replies
  • 0 likes
  • 291 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android app not Loading

My phone : Xiaomi 11t ProThe app open on the logo and the app it closes immediately .I tried to:- restart my phone- reinstall the app- check for updatesThank you please help me.This is the first time in 4 years that I have had a problem like this.

  • Newbie
  • My phone : Xiaomi 11t Pro The app open on the logo and the app it closes immediately . I tried to: - restart my phone - reinstall the app - check for updates Thank you please help me. This is ...
  • Eni
  • Moderator
  • 120 Views
  • 1 replies
  • 0 likes
  • 120 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Airtel is saying You're Offline

PlanFree/PremiumCountryIndia / USADeviceRedmi Note 8 ProOperating SystemAndroid Oreo 10, MIUI Global 12.0.3 Stable My Question or IssueTried resetting data, rebooting, setting APN, airplane mode on/off, free app too

  • Music Fan
  •   Plan Free/Premium Country India / USA Device Redmi Note 8 Pro Operating System Android Oreo 10, MIUI Global 12.0.3 Stable   My Question or Issue Tried resetting data, rebo...
  • MadhurJ20
  • Visitor
  • 3634 Views
  • 19 replies
  • 0 likes
  • 3634 Views
  • 19 replies
  • 0 likes

Superuser Contribution (Android)Playlists wont load

My app will not load playlists. I've erased all data, I've deleted and redownloaded the app, I've restarted my phone, etc. I will click on a playlist and it will not go past the loading symbol. I have been having this issue for weeks. I used to have ...

  • Visitor
  • My app will not load playlists. I've erased all data, I've deleted and redownloaded the app, I've restarted my phone, etc. I will click on a playlist and it will not go past the loading symbol. I hav...
  • OscarDC
  • Moderator
  • 169 Views
  • 3 replies
  • 1 likes
  • 169 Views
  • 3 replies
  • 1 likes

Superuser Contribution [Android] Search Your Library

PlanPremiumCountryIceland Device(Samsung Galaxy S21 Ultra)Operating System(Android Oreo) My Question or IssueSpotify search through your library can't find some songs, I have tried to put Artist name or Song name both are not working. (For me - I cou...

  • Visitor
  • Plan Premium Country Iceland  Device (Samsung Galaxy S21 Ultra) Operating System (Android Oreo)   My Question or Issue Spotify search through your library can't find some son...
  • Yordan
  • Moderator
  • 105 Views
  • 1 replies
  • 0 likes
  • 105 Views
  • 1 replies
  • 0 likes

Superuser Contribution spotify start playing automatically

Hi,My phone starts playing spotify at random times in the middle of the night (between 4:00 and 6:00). It may happened after an update of my phone.PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S9Operating SystemAndroid 10My Question or IssueHi,My...

  • Casual Listener
  • Hi, My phone starts playing spotify at random times in the middle of the night (between 4:00 and 6:00). It may happened after an update of my phone. Plan Premium Country Netherlands Device Sam...
  • jdorfer
  • Regular
  • 10020 Views
  • 41 replies
  • 2 likes
  • 10020 Views
  • 41 replies
  • 2 likes