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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6961 Views

0 replies

7 likes

  • 6961 Views
  • 0 replies
  • 7 likes

Superuser Contribution Не проходить код оплати, не сканується і пише що не дійсний

Я придбав карту поповнення в супермаркеті з qr кодом і коли я його намагаюсь сканувати то його не бачить, а коли вводжу цифри під котрі під ним тобто вручну пише що код не дійсний

Visitor

Я придбав карту поповнення в супермаркеті з qr кодом і коли я його намагаюсь сканувати то його не бачить, а коли вводжу цифри під котрі під ним тобто вручну пише що код не дійсний

Susan_GP

Moderator

361 Views

1 replies

0 likes

  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast stop recommendation playback after an episode ends

Hello,I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for a while and stopped following it.It annoys me a lot,...

Regular

Hello, I'm very annoyed from playback when I finish a podcast episode, and suddenly it plays a random episode from another podcast, even if I accidentally clicked it ones in my life, or listened for...

Yuradex

Regular

600 Views

4 replies

0 likes

  • 600 Views
  • 4 replies
  • 0 likes

Superuser Contribution Repeat button missing or greyed out on all players, on a premium account

PlanPremium FamilyCountryIndia DeviceAndroid device, Macbook desktop app, Web Player on Firefox. Hiya,My repeat button has gone missing from the menu at the top right of the app. On the desktop app and web player, the repeat button is simply greyed o...

Newbie

Plan Premium Family Country India   Device Android device, Macbook desktop app, Web Player on Firefox.   Hiya, My repeat button has gone missing from the menu at the top right of t...

Joan

Moderator

1356 Views

1 replies

0 likes

  • 1356 Views
  • 1 replies
  • 0 likes

Superuser Contribution Now playing bar on Android will not go away.

I thought there used to be a way to close the now playing bar on the bottom. Instead when I'm trying to scroll I hit it causing it to move to the next or previous song. Is there a way to close it out? I've rebooted my phone, force stopped, and did a ...

Newbie

I thought there used to be a way to close the now playing bar on the bottom. Instead when I'm trying to scroll I hit it causing it to move to the next or previous song. Is there a way to close it out...

Susan_GP

Moderator

2419 Views

3 replies

4 likes

  • 2419 Views
  • 3 replies
  • 4 likes

Solved!!Superuser Contribution [Android][Bug] Can't Remove Song from Playlist

PlanPremiumCountryUSDeviceOne Plus 10 ProOperating SystemOxygenOS 13.0Spotify Versionv8.8.64.554 My Question or IssueWhile playing from a playlist, I can no longer remove a song from the playlist. This should be possible both by the Kebab menu (three...

Casual Listener

Plan Premium Country US Device One Plus 10 Pro Operating System OxygenOS 13.0 Spotify Version v8.8.64.554   My Question or Issue While playing from a playlist, I can no longer remove...

Yordan

Moderator

2715 Views

6 replies

0 likes

Android
bug
  • 2715 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't play music

Recently when trying to play any taylor swift song it wont let me. It says that this song isnt available when you press it. Just a few days ago i was able to, this has never happend to me before and ive tried everything i can think of. Please help

Newbie

Recently when trying to play any taylor swift song it wont let me. It says that this song isnt available when you press it. Just a few days ago i was able to, this has never happend to me before and ...

Yordan

Moderator

518 Views

1 replies

0 likes

  • 518 Views
  • 1 replies
  • 0 likes

Solved!! Everything missing about DJ

PlanPremiumCountryPhilippines DeviceS22 Ultra Operating SystemAndroid 13 My Question or IssueThe DJ is out in Philippines for premium, bit it's till missing. I was reinstall, update, clear cache, restart, and blocked VPN, and accessed on this religio...

Music Fan

Plan Premium Country Philippines  Device S22 Ultra  Operating System Android 13    My Question or Issue The DJ is out in Philippines for premium, bit it's till missing. ...

Jannfreshoff10

Music Fan

927 Views

4 replies

0 likes

  • 927 Views
  • 4 replies
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Superuser Contribution Limit listening time

Hello,I have a daughter who unfortunately listens to a lot of radio plays via her family account in the Spotify app. I would like to help her limit this. There is the possibility to limit the usage time of apps with Familylink or an app like the 'app...

Newbie

Hello, I have a daughter who unfortunately listens to a lot of radio plays via her family account in the Spotify app. I would like to help her limit this. There is the possibility to limit the usage...

Ebic

Visitor

6144 Views

3 replies

2 likes

  • 6144 Views
  • 3 replies
  • 2 likes

Superuser Contribution My spotify keeps re-downloading songs

My Question or IssueAs said in the title, my spotify keeps re-downloading songs everyday. No, they are not new songs that I added to my playlist or something similar, these are songs that I have downloaded before, but everyday they download over and ...

Visitor

My Question or Issue As said in the title, my spotify keeps re-downloading songs everyday. No, they are not new songs that I added to my playlist or something similar, these are songs that I have do...

Dian

Spotify Legend

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing spotify on sonos and alexa from different phones logged into different accounts?

PlanPremium familyCountryUkDeviceVarious samsung devices, varios echos and various sonosOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo we have an issue which has only just started, it used to work fine. Our alexa accou...

Visitor

  Plan Premium family Country Uk Device Various samsung devices, varios echos and various sonos Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issu...

Vasil

Moderator

1682 Views

1 replies

0 likes

  • 1682 Views
  • 1 replies
  • 0 likes

Superuser Contribution Created play list not found

PlanPremium FamilyCountryCanadaDeviceGoogle Pixel 7Operating SystemAndroid 13 My Question or IssueI switched from a free plan to a Premium Family plan to try to solve my problem of Alexa not finding my created playlist, but the problem still exists.I...

Music Fan

Plan Premium Family Country Canada Device Google Pixel 7 Operating System Android 13   My Question or Issue I switched from a free plan to a Premium Family plan to try to solve my prob...

AC1943

Music Fan

778 Views

6 replies

0 likes

Alexa
Playlists
Spotify
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  • 6 replies
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Superuser Contribution Contents of the app won't load after being "in the background".

PlanPremiumCountryGermanyDevice Samsung Galaxy Tab S6 LiteOperating SystemAndroid (Android-Version 13) Spotify Version 8.8.64.554 My Question or IssueThe app needs to be closed and reopened to display anything except for a loading screen. This happen...

Regular

Plan Premium Country Germany Device  Samsung Galaxy Tab S6 Lite Operating System Android (Android-Version 13)   Spotify Version 8.8.64.554   My Question or Issue The app ne...

Lyubka

Moderator

1830 Views

13 replies

0 likes

  • 1830 Views
  • 13 replies
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Solved!!Superuser Contribution application for Android only plays mono

PlanPremiumCountryCzech RepublicDeviceXiaomi Redmi Note 11 ProOperating SystemAndroid 13 My Question or IssueHello, the application for Android (I have it on my phone and on my tablet) only plays mono, switching between mono and back has no effect, a...

Casual Listener

Plan Premium Country Czech Republic Device Xiaomi Redmi  Note 11 Pro Operating System Android 13   My Question or Issue Hello, the application for Android (I have it on my phone a...

pepcalbc

Casual Listener

1000 Views

4 replies

0 likes

  • 1000 Views
  • 4 replies
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Superuser Contribution Spotify connect on Sonos switch to phone bluetooth when reconnected

PlanPremiumCountrySingapore DevicePixel 7a, Sonos Era 100Operating SystemAndroid 13 My Question or IssueI’m encountering a weird user experience when using Spotify connect I am using a hearing aid that is bluetooth connected to my phoneI start a song...

Casual Listener

Plan Premium Country Singapore   Device Pixel 7a, Sonos Era 100 Operating System Android 13   My Question or Issue I’m encountering a weird user experience when using Spotify co...

Dian

Spotify Legend

779 Views

3 replies

0 likes

  • 779 Views
  • 3 replies
  • 0 likes

Audio changes when YouTube is open

PlanPremiumCountryIsrael DevicePoco X3 ProOperating System Android 12 My Question or IssueWhen YouTube is opened on phone the sound amplifies and some effect (probably stereo enhance) is on. This happens only while listening with Bluetooth earphones ...

Newbie

Plan Premium Country Israel    Device Poco X3 Pro Operating System  Android 12   My Question or Issue When YouTube is opened on phone the sound amplifies and some effec...

314 Views

0 replies

0 likes

  • 314 Views
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Solved!!Superuser Contribution Android car refuses title selection saying it's reserved for premium users... I am a premium user

PlanPremiumCountryBeDeviceGalaxy m21Operating SystemAndroid My Question or IssueIt's all in the title

Regular

  Plan Premium Country Be Device Galaxy m21 Operating System Android   My Question or Issue It's all in the title

chris259

Regular

811 Views

8 replies

0 likes

  • 811 Views
  • 8 replies
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Solved!!Superuser Contribution Apple Login on Android

PlanFree/PremiumCountrySouth of koreaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5Operating System(iOS 10, Android Oreo, Windows 10,etc.) Android 13 My Question or IssueI want to log in to Apple on Android, but can't I?

Visitor

Plan Free/Premium Country South of korea Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) z flip 5 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 13   M...

Bella46

Visitor

19401 Views

2 replies

0 likes

  • 19401 Views
  • 2 replies
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Superuser Contribution How do I view lyrics in songs?

I am trying to view lyrics to songs?? I have clicked on the Now Playing bar? But I see nothing that says LYRICS to tap??? Help??

Regular

I am trying to view lyrics to songs?? I have clicked on the Now Playing bar? But I see nothing that says LYRICS to tap??? Help??

Dian

Spotify Legend

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Solved!! Language bug & feature missing

PlanPremiumCountryBrazilDeviceMoto G8 PowerOperating SystemAndroid 11 My Question or Issue Hello, my current Spotify Version is 8.8.62.491. There was a new Spotify feature that I enjoyed a lot but suddenly is missing from my Spotify. I tried clean re...

Gig Goer

  Plan Premium Country Brazil Device Moto G8 Power Operating System Android 11   My Question or Issue   Hello, my current Spotify Version is 8.8.62.491.   There...

Maxim

Spotify Star

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes