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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 854574 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 854574 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 20416 Views
  • 3 replies
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  • 20416 Views
  • 3 replies
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Superuser Contribution [Android][Developer] Fix Spotify being Interrupted by Notifications while playing over Bluetooth

While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very annoying.

  • Visitor
  • While driving in my car, I play Spotify on the radio through Bluetooth. The songs/podcast skip and pause everytime I get a notification. Even if they are on silent. Please fix this. It is very very a...
  • Eni
  • Moderator
  • 612 Views
  • 3 replies
  • 0 likes
  • Android
    Developer
  • 612 Views
  • 3 replies
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Superuser Contribution Bug: Audio cuts out when starting or stopping wireless charging

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 8+Operating SystemAndroid 9, December 1, 2020 security patchSpotify Version 8.6.84.1240 My Question or IssueWhen my phone stops or starts wireless charging, the sound cuts out for about a half secon...

  • Casual Listener
  • Plan Premium Country United States Device Samsung Galaxy 8+ Operating System Android 9, December 1, 2020 security patch Spotify Version  8.6.84.1240   My Question or Issue When ...
  • ewilson12
  • Newbie
  • 348 Views
  • 5 replies
  • 1 likes
  • 348 Views
  • 5 replies
  • 1 likes

Solved!! Can't Like Songs on Android

Last week my Spotify app on Android started giving me trouble. I can unlike songs but I can't like any new songs. It seems to be working perfectly fine on the web player. I've tried clearing the cache and starting with a fresh install of Spotify to n...

  • Regular
  • Last week my Spotify app on Android started giving me trouble.  I can unlike songs but I can't like any new songs.  It seems to be working perfectly fine on the web player.  I've tried...
  • Taylith
  • Rising Star 3
  • 365 Views
  • 6 replies
  • 3 likes
  • Android
    liked
  • 365 Views
  • 6 replies
  • 3 likes

Superuser Contribution Lyrics not showing for some songs

PlanPremiumCountryItalyDeviceSamsung galaxy s9Operating SystemAndroid 10 My Question or IssueHi, even though some songs present the label 'lyrics' they don't appear in the now playing screen, instead there's an error message ("can't load the lyrics f...

  • Casual Listener
  •   Plan Premium Country Italy Device Samsung galaxy s9 Operating System Android 10   My Question or Issue Hi, even though some songs present the label 'lyrics' they don't appear i...
  • Eni
  • Moderator
  • 275 Views
  • 5 replies
  • 0 likes
  • 275 Views
  • 5 replies
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Superuser Contribution Landscape view doesn't work

So frustrating that landscape view still doesn't work for the 'album art / song played right now - mode'. As you can see in the picture, this screen gets stuck on vertical mode. I want to view this horizontally. Especially when I'm working from home ...

  • Gig Goer
  •     So frustrating that landscape view still doesn't work for the 'album art / song played right now - mode'. As you can see in the picture, this screen gets stuck on vertical mode. I wan...
  • Ptitben56
  • Visitor
  • 4977 Views
  • 9 replies
  • 3 likes
  • landscape
  • 4977 Views
  • 9 replies
  • 3 likes

BMW iDrive6 and Spotify Not Working

PlanPremiumCountryUK DeviceSamsung J5 Operating SystemAndroid version: J530 FXXU 3BRJ2 My Question or IssueI have a BMW with iDrive 6, fully updated as is my mobile. I was able to 'see' my playloists from the Spotify app installed on the car iDrive a...

  • Casual Listener
  • Plan Premium Country UK   Device Samsung J5   Operating System Android version: J530 FXXU 3BRJ2   My Question or Issue I have a BMW with iDrive 6, fully updated as is my mo...
  • itsmax
  • Casual Listener
  • 12080 Views
  • 4 replies
  • 3 likes
  • 12080 Views
  • 4 replies
  • 3 likes

Add or remove songs to playlist easily Android Automotive

PlanPremiumCountryNetherlandsDeviceAndroid Automotive on Polestar 2Operating SystemAndroid R My Question or Issue I really miss the ability to add a song to a playlist quickly and easily on android automotive. I have multiple playlists I listen to fr...

  • Music Fan
  • Plan Premium Country Netherlands Device Android Automotive on Polestar 2 Operating System Android R   My Question or Issue   I really miss the ability to add a song to a playlist...
  • 107 Views
  • 0 replies
  • 1 likes
  • 107 Views
  • 0 replies
  • 1 likes

Impossible to use Spotify on android

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Amayy
  • Spotify Star
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Issues with UI on home page (Missing "Good Morning/afternoon/evening" section"

Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play store. I've done a clean install, cleared cache an...

Screenshot 2022-05-24 213320.jpg Screenshot 2022-05-24 213222.jpg
  • Casual Listener
  • Hey, so my issue is basically that my spotify home page is no longer showing the new UI, just recently played instead. I really liked the new UI and can't get it back after many updates from the play...
  • Amayy
  • Spotify Star
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn OFF Lyrics Search

PlanPremiumOperating SystemAndroid My Question or IssueA recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of songs. How do I turn off this feature?For example: if I'm looking for "The Banks o...

  • Casual Listener
  • Plan Premium Operating System Android    My Question or Issue A recent update now searches the lyrics of songs when I type something in the search bar, not just the titles of song...
  • 22hdhk5nd56x77tks6c
  • Newbie
  • 970 Views
  • 8 replies
  • 1 likes
  • 970 Views
  • 8 replies
  • 1 likes

Superuser Contribution Shuffle is not playing all songs from my playlist and saved songs

PlanPremium (means I'm paying, so I'm expecting a proper solution)CountryHungaryDeviceXiaomi 9T ProOperating SystemAndroid latest My Question or IssueI have 950 saved songs, which is about 55 hours. I start them on my phone in the app, turn on shuffl...

  • Casual Listener
  • Plan Premium (means I'm paying, so I'm expecting a proper solution) Country Hungary Device Xiaomi 9T Pro Operating System Android latest   My Question or Issue I have 950 saved songs, ...
  • Alex
  • Moderator
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify and Google Clock Alarm Issues

PlanPremiumCountryCanadaDeviceGoogle Pixel 6 ProOperating SystemAndroid 12 My Question or IssueSo I just purchased a new Google Pixel 6 Pro and I thought the connectivity issue between the default alarm clock and Spotify should have been fixed by now...

  • Newbie
  • Plan Premium Country Canada Device Google Pixel 6 Pro Operating System Android 12   My Question or Issue So I just purchased a new Google Pixel 6 Pro and I thought the connectivity iss...
  • Vasil
  • Moderator
  • 487 Views
  • 1 replies
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  • 487 Views
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Superuser Contribution Getting back to my subscription after reinstalling Spotify on mobile

PlanStudent Device (Hisense E40)Operating System(Android) My Question or IssueReinstalled Spotify only to lose all my music, even my account is now on Free, though I'm registered for a student. How do I go back to my Student subscription?

  • Visitor
  •   Plan Student   Device  (Hisense E40) Operating System (Android)   My Question or Issue Reinstalled Spotify only to lose all my music, even my account is now on Free, t...
  • Jeremy
  • Spotify
  • 79 Views
  • 1 replies
  • 0 likes
  • 79 Views
  • 1 replies
  • 0 likes

Enhance

PlanFree/PremiumPremium DeviceGalaxy s20Operating SystemAndroid auto mostly My Question or IssueMy enhance button is gone. 100% gone. No redownload, clear cache. Nothing will being it back. Did spotify delete this.

  • Regular
  •   Plan Free/Premium Premium   Device Galaxy s20 Operating System Android auto mostly   My Question or Issue My enhance button is gone. 100% gone. No redownload, clear cache....
  • Dogdad12345
  • Regular
  • 226 Views
  • 5 replies
  • 1 likes
  • 226 Views
  • 5 replies
  • 1 likes

Music stops/pauses randomly [Android 12 (oneUI 4.1) ]

PlanPremiumCountryUnited KingdomDeviceGalaxy S21 UltraOperating SystemAndroid 12 OneUI 4.1 My Question or Issue Spotify keeps pausing and stopping tracks randomly. It's becoming pretty un-usable, it started happening after a new android update. Any i...

  • Visitor
  • Plan Premium Country United Kingdom Device Galaxy S21 Ultra Operating System Android 12 OneUI 4.1   My Question or Issue   Spotify keeps pausing and stopping tracks randomly. It'...
  • BC8232FD
  • Visitor
  • 1572 Views
  • 10 replies
  • 9 likes
  • 1572 Views
  • 10 replies
  • 9 likes

Solved!!Superuser Contribution Enhance playlist don't behave properly on screen rotation

Plan: PremiumCountry: Brazil Device: Motorola One fusion+Operating System: Android 11 My Question or IssueWhen I enhance my playlist, a couple of new songs appears. When I remove some of them and then rotate the screen, the same songs that I remove a...

  • Casual Listener
  • Plan: Premium Country: Brazil   Device: Motorola One fusion+ Operating System: Android 11   My Question or Issue When I enhance my playlist, a couple of new songs appears. ...
  • Eni
  • Moderator
  • 318 Views
  • 8 replies
  • 0 likes
  • 318 Views
  • 8 replies
  • 0 likes

Superuser Contribution [Android TV] Adjust quality

Hi ! I have a premium account and on my desktop client I put the quality settings on "High", I did the same on my android phone. I have an android tv which is connected to a very good quality amplifier and speakers.But I can't find how I am supposed ...

  • Newbie
  • Hi !  I have a premium account and on my desktop client I put the quality settings on "High", I did the same on my android phone.  I have an android tv which is connected to a very good q...
  • OscarDC
  • Moderator
  • 7908 Views
  • 7 replies
  • 3 likes
  • 7908 Views
  • 7 replies
  • 3 likes

Superuser Contribution Can't turn off enhance on a public playlist

PlanPremiumCountrySwedenDeviceOnePlus 6Operating SystemAndroid 10 My Question or IssueI accidentally tapped "enhance" on a public playlist that I don't want to be enhanced. So I tap again to remove the enhancement but next time I check the playlist i...

  • Casual Listener
  • Plan Premium Country Sweden Device OnePlus 6 Operating System Android 10   My Question or Issue I accidentally tapped "enhance" on a public playlist that I don't want to be enhanced. S...
  • Eni
  • Moderator
  • 3993 Views
  • 8 replies
  • 1 likes
  • 3993 Views
  • 8 replies
  • 1 likes

Superuser Contribution Unable to play Dissect podcast in India.

PlanPremiumCountryIndiaDeviceOnePlus 3Operating SystemWindows 10 Dear Spotify, I'm unable to play your iconic podcast Dissect on both android and pc. I thought Spotify originals are accessible everywhere. Thanks

  • Visitor
  •   Plan Premium Country India Device OnePlus 3 Operating System Windows 10   Dear Spotify,   I'm unable to play your iconic podcast Dissect on both android and pc. I thought...
  • valmirio
  • Visitor
  • 1010 Views
  • 2 replies
  • 3 likes
  • 1010 Views
  • 2 replies
  • 3 likes

Superuser Contribution App is crashing when I play music on iqpp z5

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Jeremy
  • Spotify
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes