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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839815 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839815 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13618 Views
  • 1 replies
  • 0 likes
  • 13618 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] 3 Ads After Every 1 Song Bug

I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at least more than 1 song that you can listen to before be...

  • Newbie
  • I have suddenly started getting 2-3 ads (30 seconds each) after every single song I listen to! That's right, after EACH song I'm getting ads. This is definitely a bug as it used to be usually at leas...
  • Alex
  • Moderator
  • 1469 Views
  • 2 replies
  • 9 likes
  • Android
    Other
  • 1469 Views
  • 2 replies
  • 9 likes

Superuser Contribution Problème de son

Le son baisse quand la bass embarque dans la chanson et le son monte et descend c'est quoi le problème....

  • Newbie
  • Le son baisse quand la bass embarque dans la chanson et le son monte et descend c'est quoi le problème....  
  • Novy
  • Moderator
  • 137 Views
  • 1 replies
  • 0 likes
  • 137 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with encrypted SD Card

Samsung Galaxy S7 32GB / Android 7.0 / latest security updates Hello!I 'm using very often the option to download songs. Spotifi is configured to save data on SD Card. At first it worked well. Some weeks ago I decided to encrypt my SD Card in my Sams...

  • Newbie
  • Samsung Galaxy S7 32GB / Android 7.0 / latest security updates   Hello! I 'm using very often the option to download songs. Spotifi is configured to save data on SD Card. At first i...
  • Eni
  • Moderator
  • 1127 Views
  • 6 replies
  • 4 likes
  • 1127 Views
  • 6 replies
  • 4 likes

Header "#" in app

Is it possible to show the "#" column in the playlists in the app (like in the desktop version)? This would help a lot - especially when playing audiobooks - to find the position of the last heard chapter again. Peter.

  • Newbie
  • Is it possible to show the "#" column in the playlists in the app (like in the desktop version)? This would help a lot - especially when playing audiobooks - to find the position of the last heard ch...
  • MateusM
  • Rising Star 4
  • 199 Views
  • 1 replies
  • 0 likes
  • App & Features
  • 199 Views
  • 1 replies
  • 0 likes

How to disable downloads?

Hi there. How do I disable downloads on Android? I don't want to use my devices storage for all my Playlist. Bonus question: is it possible to select individual Playlists which should be downloaded?

  • Regular
  • Hi there.   How do I disable downloads on Android? I don't want to use my devices storage for all my Playlist.   Bonus question: is it possible to select individual Playlists which shou...
  • MateusM
  • Rising Star 4
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't play Podcasts Offline. Everything else works.

PlanPremiumCountryGermanyDeviceGalaxy S20Operating SystemAndroid Podcasts are not playing Offline. Everything else works normally. Literally only happens to Podcasts. When i click on a Podcast it just loads forever. As soon as i go back Online it wor...

  • Visitor
  • Plan Premium Country Germany Device Galaxy S20 Operating System Android   Podcasts are not playing Offline. Everything else works normally. Literally only happens to Podcasts. When i cl...
  • Alex
  • Moderator
  • 143 Views
  • 1 replies
  • 0 likes
  • 143 Views
  • 1 replies
  • 0 likes

Superuser Contribution the music doesn't stop when calls come in

PlanPremiumDeviceSamsung Galaxy A51Operating System Android My Question or Issuethe music doesn't stop when calls come in, When the cell phone is in vibrator mode and a call comes in, the music does not stop and it's annoying because I miss calls

  • Newbie
  • Plan Premium Device Samsung Galaxy A51 Operating System  Android    My Question or Issue the music doesn't stop when calls come in, When the cell phone is in vibrator mode...
  • Mihail
  • Spotify Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • Premium
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution La aplicacion se cierra cada vez que entro a cualquier cancion

PlanPremiumCountryArgentinaDeviceHuawei RIO-L03Operating SystemAndroid 5.1My Question or IssueCada vez que entro a una cancion (ya sea guardada en mis likes o una completamente nueva), la aplicacion se cierra sola. Solamente no se cierra si uso la ve...

  • Visitor
  • Plan Premium Country Argentina Device Huawei RIO-L03 Operating System Android 5.1 My Question or Issue Cada vez que entro a una cancion (ya sea guardada en mis likes o una completamente nuev...
  • Mihail
  • Spotify Legend
  • 151 Views
  • 1 replies
  • 0 likes
  • 151 Views
  • 1 replies
  • 0 likes

Superuser Contribution Layout broken and navigation bar color issue in Android P

PlanPremiumCountryFranceDeviceSony Xperia XZ2 Dual H8296Operating SystemAndroid 9.0 My Question or Issue1. First issue, the app layout can not fit the full screen after I changed "Display size" to "Small" as is shown in the attachment.2. The color of...

  • Newbie
  • Plan Premium Country France Device Sony Xperia XZ2 Dual H8296 Operating System Android 9.0   My Question or Issue 1. First issue, the app layout can not fit the full screen after I cha...
  • Eni
  • Moderator
  • 434 Views
  • 6 replies
  • 0 likes
  • 434 Views
  • 6 replies
  • 0 likes

[SOLVED PARTIALLY] Spotify downloads songs to internal memory instead of keeping on SD after reboot

Edit 25.07.2021:Better workaround, but unfortunately it also needs root access like older below - you need to make Spotify backup via Titanium Backup app. After restarting phone you need to restore made a backup before and all songs will remain. Work...

  • Music Fan
  • Edit 25.07.2021: Better workaround, but unfortunately it also needs root access like older below - you need to make Spotify backup via Titanium Backup app. After restarting phone you need to restore...
  • Atexor
  • Music Fan
  • 3408 Views
  • 10 replies
  • 4 likes
  • 3408 Views
  • 10 replies
  • 4 likes

Solved!! Artist following not working

Hi All,I know there's plenty of topics on this but mine's kind of unique. When I click follow on an artist page, as soon as i leave the page and go back the artist is unfollowed. They don't show up in my following list either, and even artists that a...

  • Newbie
  • Hi All, I know there's plenty of topics on this but mine's kind of unique. When I click follow on an artist page, as soon as i leave the page and go back the artist is unfollowed. They don't show up...
  • idehm0lotvoonnd
  • Visitor
  • 2984 Views
  • 11 replies
  • 1 likes
  • 2984 Views
  • 11 replies
  • 1 likes

Superuser Contribution Yes album artwork

Is it possible to remove the horrific 'DELUXE EDITION' banners from Yes album covers?Yes albums are renowed for their amazing Roger Dean artwork, and yet they have this yellow border declaring the albums to be 'Deluxe Edition' and totally defacing th...

  • Visitor
  • Is it possible to remove the horrific 'DELUXE EDITION' banners from Yes album covers? Yes albums are renowed for their amazing Roger Dean artwork, and yet they have this yellow border declaring th...
  • Eni
  • Moderator
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Other] Can't log in. Says "You are currently set to offline"

I set Spotify to offline mode, and I accidentally got logged out. Now when I'm trying to log back in, I get an error message saying, "You are currently set to offline," and there are two options; one is "connect" while the other is "cancel." I presse...

  • Visitor
  • I set Spotify to offline mode, and I accidentally got logged out. Now when I'm trying to log back in, I get an error message saying, "You are currently set to offline," and there are two options; one...
  • Eni
  • Moderator
  • 339 Views
  • 1 replies
  • 0 likes
  • Android
    Other
  • 339 Views
  • 1 replies
  • 0 likes

Superuser Contribution playlists not opening up

PlanPremiumCountry DeviceSamsung Galaxy 8, My Question or Issuephone will not open up certain playlist or albums, they show in my library but when I go to open them up I get the green circle of death, I have cleared everything and even reinstalled it...

  • Visitor
  •   Plan Premium Country   Device Samsung Galaxy 8,     My Question or Issue phone will not open up certain playlist or albums, they show in my library but when I go to op...
  • CarlosE
  • Moderator
  • 158 Views
  • 1 replies
  • 0 likes
  • 158 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android][Your Library] Wrong song playing whilst status bar not moving

So not sure what has caused this issue in the app (I have recently updated to an S20+ and readded Spotify to my Samsung watch), but when I want to play a song from a playlist the song showing won't play but another from my playlist will. Also the bar...

  • Visitor
  • So not sure what has caused this issue in the app (I have recently updated to an S20+ and readded Spotify to my Samsung watch), but when I want to play a song from a playlist the song showing won't p...
  • CarlosE
  • Moderator
  • 7791 Views
  • 19 replies
  • 4 likes
  • Android
    Your Library
  • 7791 Views
  • 19 replies
  • 4 likes

Superuser Contribution Random shutdown

Hello,Plan: PremiumCountry: FranceDevice: Pixel 5Operating System: Andoird 11My Question or IssueAfter a few second in background, Spotify just shutdown itselfi removed "optimize" from android optioni don't have any kind of battery saveri made a clea...

  • Newbie
  • Hello, Plan: Premium Country: France Device: Pixel 5 Operating System: Andoird 11 My Question or Issue After a few second in background, Spotify just shutdown itself i removed "optimize" ...
  • Eni
  • Moderator
  • 235 Views
  • 1 replies
  • 0 likes
  • 235 Views
  • 1 replies
  • 0 likes

Superuser Contribution Samsung S20 play music itself randomly

PlanPremiumCountryFranceDeviceSamsung Galaxy S20Operating SystemAndroid 11 My Question or IssueHello, Please excuse me in advance but for such a long description, I will use a translator to convert French. I am having a problem since I bought my Sams...

  • Casual Listener
  • Plan Premium Country France Device Samsung Galaxy S20 Operating System Android 11   My Question or Issue Hello,   Please excuse me in advance but for such a long description, I ...
  • Jeremy
  • Moderator
  • 8403 Views
  • 9 replies
  • 1 likes
  • 8403 Views
  • 9 replies
  • 1 likes

Superuser Contribution Delay, if Spotify inactive for a while, with incorrect "No internet connection available" message

PlanPremiumCountryUKDevicePixel 5Operating SystemAndroid 11My Question or IssueNormally Spotify works fine. However, if it has been inactive for an hour or so there is very often a delay of 30 seconds before it plays a song. The app appears to open O...

  • Regular
  • Plan Premium Country UK Device Pixel 5 Operating System Android 11 My Question or Issue Normally Spotify works fine.  However, if it has been inactive for an hour or so there is very of...
  • Julian
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • Delay
    no internet connection available
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline mode - downloaded albums only play shuffle

Plan - premium duoCountry - CanadaAndroid 10 Tried clean reinstall, logging out and in, deleting cache etc. several times. I only have 1 account. Issue is happening on 2 android devices. In offline mode, downloaded albums only show album cover, "shuf...

  • Music Fan
  • Plan - premium duo Country - Canada Android 10   Tried clean reinstall, logging out and in, deleting cache etc. several times. I only have 1 account. Issue is happening on 2 android devices....
  • st8u
  • Music Fan
  • 734 Views
  • 14 replies
  • 3 likes
  • 734 Views
  • 14 replies
  • 3 likes

Solved!! Android version unable to play any song only from the 3/4 of it

PlanPremiumCountryHungaryDeviceSamsung Galaxy S10 eOperating SystemAndroid 11My Question or IssueAfter the recent update whenever I want to play a song and tap on it it is showing that it started but the timer and the song won't start only if I seek ...

  • Regular
  •   Plan Premium Country Hungary Device Samsung Galaxy S10 e Operating System Android 11 My Question or Issue After the recent update whenever I want to play a song and tap on it it is s...
  • MattSuda
  • Spotify Star
  • 426 Views
  • 4 replies
  • 1 likes
  • Android
    Freezing
  • 426 Views
  • 4 replies
  • 1 likes

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