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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

106209 Views

26 replies

3 likes

  • 106209 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

215433 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 215433 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

568444 Views

78 replies

3 likes

  • 568444 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

469096 Views

577 replies

40 likes

Account
Free
  • 469096 Views
  • 577 replies
  • 40 likes

Superuser Contribution Full screen closes when i skip songs

Plan PremiumCountry DeviceSamsung galaxy s21 ultra Operating System My Question or IssueWhen i am in the app and play music with "fullscreen" if i skip songs fullscreen closes after a couple of songs this is super annoying. I have reinstalled the app...

Newbie

  Plan  Premium Country   Device Samsung galaxy s21 ultra  Operating System   My Question or Issue When i am in the app and play music with "fullscreen" if i skip s...

Vasil

Moderator

592 Views

1 replies

0 likes

  • 592 Views
  • 1 replies
  • 0 likes

My spotify is set to offline, why?

Every option on there doesn't load, it's set to offline. My data connection is on and working well.

Visitor

Every option on there doesn't load, it's set to offline. My data connection is on and working well.

Not applicable

3422 Views

3 replies

0 likes

  • 3422 Views
  • 3 replies
  • 0 likes

Superuser Contribution Removed / Disliked in Discover Weekly list synchronizations multiple bugs

PlanPremiumCountryPolandDevicesLenovo Y530, Xiaomi POCO F4, Redmi Pad SEOperating SystemWindows 11, MIUI 14 (Android 13) My Question or IssueIn Discover Weekly list, you can remove a song, so it wouldn't be shown to you anymore.1) Any song removed fr...

Casual Listener

Plan Premium Country Poland Devices Lenovo Y530, Xiaomi POCO F4, Redmi Pad SE Operating System Windows 11, MIUI 14 (Android 13)   My Question or Issue In Discover Weekly list, you can ...

greenpark849a

Newbie

1043 Views

4 replies

0 likes

  • 1043 Views
  • 4 replies
  • 0 likes

Superuser Contribution How to see all playlists I have created?

I want to filter my playlists so that I can easily see only the playlists that I have created. How can I do this?

Casual Listener

I want to filter my playlists so that I can easily see only the playlists that I have created. How can I do this?

mikemusic

Newbie

16346 Views

7 replies

10 likes

  • 16346 Views
  • 7 replies
  • 10 likes

Superuser Contribution "No internet connection" when trying to sign in

It has been happening a few times already. I tried signing in via Facebook, email, none works. I tried factory reset, reinstalling the application (Spotify Lite), and it didn't work. It was working a few months ago on my rooted device (Galaxy Fame GT...

Casual Listener

It has been happening a few times already. I tried signing in via Facebook, email, none works. I tried factory reset, reinstalling the application (Spotify Lite), and it didn't work. It was working a...

AlejaR

Moderator

781 Views

1 replies

0 likes

  • 781 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth headphones wont connect when I'm not connected to WiFi

I have service and at least 3 bars but no wifi and my headphones connect to my phone but not to Spotify. I have premium and even downloaded playlists but can't play anything

Visitor

I have service and at least 3 bars but no wifi and my headphones connect to my phone but not to Spotify. I have premium and even downloaded playlists but can't play anything

Ivelina

Moderator

553 Views

1 replies

0 likes

  • 553 Views
  • 1 replies
  • 0 likes

Superuser Contribution Changes to Maximum volume using Spotify Connect for Echo Show

PlanPremiumCountryEnglandDevice(SAMSUNG S10PLUS / ECHO SHOW 5 AND 10)Operating System(iANDROIDOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhen I connect to either of my Echo Show devices (5 or 10) via Spotify Connect as soon as I try to...

Music Fan

Plan Premium Country England Device (SAMSUNG S10PLUS / ECHO SHOW 5 AND 10) Operating System (iANDROIDOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue When I connect to...

kilinkis

Newbie

12076 Views

36 replies

13 likes

  • 12076 Views
  • 36 replies
  • 13 likes

Pages don't automatically save in cache when you leave them then go back.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of late, whenever I click a page like "View Artists" then hit the Back Button it refreshes...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue As of l...

Xyzman123

Music Fan

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Spotify keeps playing thundercat

I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.

Regular

I downloaded a thundercat playlist and didn't like it. I deleted the playlist. I unfollowed thundercat. No matter what I do it only plays thundercat.

PJH3

Regular

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Spotify / Android / Cardo PackTalk helmet blutooth

Morning all I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle. The volume for music and hearing other riders is set right but when I am listening to music and try to use voice comman...

Newbie

Morning all   I have just started using Spotify with my Cardo Packtalk bluetooth helmet communicator for whern im on myu motorcycle.   The volume for music and hearing other riders is s...

stawfik

Visitor

16055 Views

2 replies

0 likes

  • 16055 Views
  • 2 replies
  • 0 likes

Why am I unable to access my downloaded albums when offline?

Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoever and now do not even respond to my emails. Why are you...

Newbie

Since an update issued in early February 2024, I have been been unable to access my downloaded albums while offline. I have contacted the support email address who have provided no help whatsoeve...

461 Views

0 replies

0 likes

  • 461 Views
  • 0 replies
  • 0 likes

Superuser Contribution Songs don't load on mobile data

PlanPremiumCountryGermanyDeviceFairphone 3+Operating SystemAndroid 13 My Question or IssueHey there,since Saturday I am experiencing a very strange behaviour of the spotify app on my phone. It can only play music or load my playlists, when it is on w...

Regular

Plan Premium Country Germany Device Fairphone 3+ Operating System Android 13   My Question or Issue Hey there, since Saturday I am experiencing a very strange behaviour of the spotify...

schibullah

Regular

2439 Views

10 replies

0 likes

  • 2439 Views
  • 10 replies
  • 0 likes

Superuser Contribution Downloaded Content on Galaxy Watch Active

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy Watch ActiveOperating SystemTizen 4.0.0.3 My Question or IssueI have read everything that Spotify, the Spotify Community Forums, and Samsung have to say about this issue. Everything. This functional...

Visitor

Plan Premium Country United States Device Samsung Galaxy Watch Active Operating System Tizen 4.0.0.3   My Question or Issue I have read everything that Spotify, the Spotify Community F...

coopermaggy

Newbie

3795 Views

5 replies

7 likes

Samsung
  • 3795 Views
  • 5 replies
  • 7 likes

Superuser Contribution Notification Controls can't be swiped away or closed

PlanPremiumCountryUnited StatesDeviceLG V60Operating SystemAndroid 11 My Question or IssueRecently, I have been unable to swipe away the Spotify controls notification once I'm done listening. It'll just move over to show the notifications options but...

Regular

Plan Premium Country United States Device LG V60 Operating System Android 11   My Question or Issue Recently, I have been unable to swipe away the Spotify controls notification once I'...

bekzuniga84

Visitor

80894 Views

169 replies

39 likes

  • 80894 Views
  • 169 replies
  • 39 likes

Superuser Contribution Spotify won't play two specific episodes of a podcast

I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and in, restarted my computer, emptied the cache, rein...

Newbie

I am trying to listen to episodes 147 and 147 of "The Rest is Politics" and I cannot. They won't play on my Android phone app, my desktop app or the browser (even in incognito). I have logged out and...

Novy

Moderator

907 Views

2 replies

0 likes

  • 907 Views
  • 2 replies
  • 0 likes

Superuser Contribution Connectivity issues with mobile data

PlanPremiumCountryGeanyDeviceZenfone 10Operating SystemAndroid My Question or Issue Hello, when I'm connected to mobile data Spotify isn't working. The songs are not loading and nothing is happening. The connection is good, I have fast Internet acces...

Regular

  Plan Premium Country Geany Device Zenfone 10 Operating System Android        My Question or Issue  Hello, when I'm connected to mobile data Spotify isn't ...

Ivelina

Moderator

2564 Views

9 replies

1 likes

  • 2564 Views
  • 9 replies
  • 1 likes

Superuser Contribution no "show songs from" option

Nohne of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUkDeviceSamsung a04sOperating SystemAndroid My Question or Issue Hi. I want to play songs from my local file...

Visitor

Nohne of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Uk Device Samsung a04s Operating System Andro...

Joan

Moderator

499 Views

1 replies

0 likes

  • 499 Views
  • 1 replies
  • 0 likes

Still have commercials on duo premium

Joined premium duo but still have ads

Visitor

Joined premium duo but still have ads

ribezaz

Spotify Star

701 Views

1 replies

1 likes

  • 701 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Missing toggle for "control what's playing in jam session"

PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid 14 My Question or IssueWhen in jam session, I only want guests to add a song and not change /skip songs. I tried it today and my guests could change songs. I found the instructions to...

Regular

  Plan Premium Country USA  Device Google Pixel 6a Operating System Android 14   My Question or Issue When in jam session, I only want guests to add a song and not change /s...

AlejaR

Moderator

2687 Views

4 replies

0 likes

  • 2687 Views
  • 4 replies
  • 0 likes