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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • nisafitri
  • Casual Listener
  • 29067 Views
  • 60 replies
  • 24 likes
  • 29067 Views
  • 60 replies
  • 24 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 870949 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 870949 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 24854 Views
  • 3 replies
  • 0 likes
  • 24854 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problème de télechargement

J'ai Spotify premium et j'ai telechargé plusieurs musiques et playlist, cependant à chaque fois elles se detelechargent...je suis donc obligée d'attendre et de les retélécharger avec un accès Wi-Fi. Que faire ?

  • Newbie
  • J'ai Spotify premium et j'ai telechargé plusieurs musiques et playlist, cependant à chaque fois elles se detelechargent...je suis donc obligée d'attendre et de les retélécharger avec un accès Wi-Fi. ...
  • Eni
  • Moderator
  • 10487 Views
  • 5 replies
  • 1 likes
  • 10487 Views
  • 5 replies
  • 1 likes

Superuser Contribution Why is my app automatically logging out without me doing anything

My apple randomly log out not only during the day but while I'm listening to it as well. I haven't done anything or changed any settings whatsoever.

  • Visitor
  • My apple randomly log out not only during the day but while I'm listening to it as well. I haven't done anything or changed any settings whatsoever.
  • Dian
  • Spotify Legend
  • 99 Views
  • 1 replies
  • 0 likes
  • 99 Views
  • 1 replies
  • 0 likes

Superuser Contribution Someone stole my playlist

PlanPremium duoCountry Denmark Device(Samsung galaxy s20fe)Operating System(Android newest.) My Question or IssueI have 2 playlist and spotify is set as one of the makers of the playlists I can't Edit or swipe to put songs in queIs there any way i ca...

  • Newbie
  • PlanPremium duo Country Denmark    Device (Samsung galaxy s20fe) Operating System (Android newest.)   My Question or Issue I have 2 playlist and spotify is set as one of the ...
  • Alex
  • Spotify Legend
  • 124 Views
  • 1 replies
  • 0 likes
  • 124 Views
  • 1 replies
  • 0 likes

Superuser Contribution como iniciar mi cuenta premium en un dispositivo nuevo

Le robaron el equipo celular a mi novio y ahora quiere usar premium en su nuevo equipo, el se suscribio a el paquete premium anual hace aproximadamente un mes.Cuando instalo la aplicacion solo puede usar la version gratis y cuando va a cambiar a prem...

  • Newbie
  • Le robaron el equipo celular a mi novio y ahora quiere usar premium en su nuevo equipo, el se suscribio a el paquete premium anual hace aproximadamente un mes. Cuando instalo la aplicacion solo pued...
  • Lyubka
  • Moderator
  • 53139 Views
  • 7 replies
  • 2 likes
  • 53139 Views
  • 7 replies
  • 2 likes

Superuser Contribution App plays last song/podcast I was listening out of nowhere

Since I bought a new phone, same brand (Motorola), been through some embarassing moments. Sometimes Spotify starts playing the last song/podcast I was listening to. It can be when my phone is inside my purse, it can be when I'm going into others apps...

  • Visitor
  • Since I bought a new phone, same brand (Motorola), been through some embarassing moments. Sometimes Spotify starts playing the last song/podcast I was listening to. It can be when my phone is inside ...
  • Joan
  • Moderator
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play entire song only a preview

PlanFreeCountryNew ZealandOperating SystemSamsung S7 Edge and Samsung S9+ My Question or IssueWhen we try to play a song, it will only play a preview of it, even though it's downloaded. It seems to work on shuffle though.

  • Casual Listener
  • Plan Free Country New Zealand Operating System Samsung S7 Edge and Samsung S9+     My Question or Issue When we try to play a song, it will only play a preview of it, even though i...
  • Lyubka
  • Moderator
  • 66693 Views
  • 21 replies
  • 6 likes
  • 66693 Views
  • 21 replies
  • 6 likes

Solved!!Superuser Contribution The music stutters all the time

PlanPremiumCountryArgentinaDevice(Xiaomi Redmi Note 10 Pro)Operating SystemMIUI 13 Android 12 My Question or IssueOn my Xiaomi Redmi Note 10 Pro I haven't been able to listen to music on Spotify for 3 weeks because everything sounds choppy and looks ...

  • Gig Goer
  •   Plan Premium Country Argentina Device (Xiaomi Redmi Note 10 Pro) Operating System MIUI 13 Android 12   My Question or Issue On my Xiaomi Redmi Note 10 Pro I haven't been able t...
  • lachterma-ar
  • Gig Goer
  • 363 Views
  • 2 replies
  • 0 likes
  • Premium for Family
  • 363 Views
  • 2 replies
  • 0 likes

Superuser Contribution canvas feature not accessible on my android device.

the canvas feature available has completely disappeared from the settings. i tried logging in on another device from the same email it doesn't work but i tried using a different email and it started working. i can't use the other account as i am a pr...

  • Casual Listener
  • the canvas feature available has completely disappeared from the settings. i tried logging in on another device from the same email it doesn't work but i tried using a different email and it started ...
  • AlejaR
  • Moderator
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Superuser Contribution DJ

Plan PremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroidMy Question or IssueEverytime I try to use DJ my app crashes and force closes itself

  • Visitor
  •   Plan  Premium Country USA Device Samsung Galaxy S7 Operating System Android My Question or Issue Everytime I try to use DJ my app crashes and force closes itself 
  • AlejaR
  • Moderator
  • 106 Views
  • 1 replies
  • 0 likes
  • 106 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify não toca quando conectado ao Bluetooth

Celular está conectado ao Bluetooth tudo está reproduzindo corretamente inclusive outros aparelhos de reprodução de áudio menos o Spotify que continua tocando via celular

  • Visitor
  • Celular está conectado ao Bluetooth tudo está reproduzindo corretamente inclusive outros aparelhos de reprodução de áudio menos o Spotify que continua tocando via celular
  • Eni
  • Moderator
  • 422 Views
  • 1 replies
  • 0 likes
  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect Devices on Local Data Music

PlanPremium FamilyCountryGermanyDeviceSamsung Galaxy Z Fold 4, Denon Home 250, Amazon Echo Dot 3rd generationOperating SystemOne UI 5.1 My Question or IssueHi, i have the problem that i can't listen to local music with my speaker Denon Home 250 throu...

  • Visitor
  •   Plan Premium Family Country Germany Device Samsung Galaxy Z Fold 4, Denon Home 250, Amazon Echo Dot 3rd generation Operating System One UI 5.1   My Question or Issue Hi,  ...
  • Alex
  • Spotify Legend
  • 122 Views
  • 1 replies
  • 0 likes
  • 122 Views
  • 1 replies
  • 0 likes

Superuser Contribution Jeden Morgen Musik, Wecker ist abgeschaltet.

Seit längerem spielt Spotify jeden Morgen ein und denselben Titel ab.Wecker ist aus und dennoch jeden Morgen das gleiche.Vor einiger Zeit hatte ich Spotify als Wecker. Habe es rückgängig gemacht. Es hört aber einfach nicht auf. Spotify habe ich mehrf...

  • Visitor
  • Seit längerem spielt Spotify jeden Morgen ein und denselben Titel ab. Wecker ist aus und dennoch jeden Morgen das gleiche. Vor einiger Zeit hatte ich Spotify als Wecker. Habe es rückgängig gemacht....
  • Lyubka
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Solved!! can't download my songs

this have been happening for a while. my songs just won't download at all. evertime I hit the download button, it keep stuck and won't download anything at all. already made a clean reinstall of the app. but can't get a solution for this. please, hel...

  • Casual Listener
  • this have been happening for a while. my songs just won't download at all. evertime I hit the download button, it keep stuck and won't download anything at all. already made a clean reinstall of the ...
  • SailorSona
  • Casual Listener
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes