Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
208838 Views
137 replies
10 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
557496 Views
78 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Visitor
461174 Views
575 replies
39 likes
PlanPremiumCountryUSADeviceSamsung S22Operating SystemAndroid My Question or IssueI have local mp3 files on my desktop. I have Spotify playlists on my desktop that include these mp3's. Switching over to my Android, in the Spotify app I downloaded the...
Plan Premium Country USA Device Samsung S22 Operating System Android My Question or Issue I have local mp3 files on my desktop. I have Spotify playlists on my desktop that incl...
Roadie
1935 Views
2 replies
0 likes
PlanPremiumCountryUKDevice Operating SystemAndroid My Question or IssuePlayback features are available on my OnePlus 7t phone, I also have Spotify on one new Phillips TV and also Amazon fire stick and when I switch to listening on these devices, auto...
Plan Premium Country UK Device Operating System Android My Question or Issue Playback features are available on my OnePlus 7t phone, I also have Spotify on...
Moderator
869 Views
1 replies
0 likes
PlanFamily PremiumCountryChileDeviceMI BOX SOperating SystemAndroid 9 My Question or IssueMy song keeps playing, infinitely, even when I'm done, and it doesn't go to the next track on my playlist, this happens to me a couple of times a day.Example in...
Plan Family Premium Country Chile Device MI BOX S Operating System Android 9 My Question or Issue My song keeps playing, infinitely, even when I'm done, and it doesn't go to the next...
Moderator
4452 Views
17 replies
1 likes
PlanPremium DuoCountryUKDeviceSamsung Galaxy S23+ My Question or Issue Hi, I have autoplay switched off, but songs are added to my queue regardless and there's no way to clear them without clearing my own songs from my queue as well. If I do this and...
Plan Premium Duo Country UK Device Samsung Galaxy S23+ My Question or Issue Hi, I have autoplay switched off, but songs are added to my queue regardless and th...
Moderator
1029 Views
1 replies
0 likes
PlanPremiumCountryNetherlandsDeviceOnePlus 8T Operating SystemAndroid 14/ OxygenOS14 My Question or IssueWhen playing my 'Liked Songs'. After the first song, the app crashes (possibly in combination with deselecting the (default on my device) Shuffle...
Plan Premium Country Netherlands Device OnePlus 8T Operating System Android 14/ OxygenOS14 My Question or Issue When playing my 'Liked Songs'. After the first song, the app c...
Moderator
714 Views
3 replies
1 likes
Al momento de ingresar a mi cuenta desaparecieron todos los iconos, como el botón de reproducción, descarga, me gusta, tres puntos, compartir etc.) en ningún dispositivo que ingrese mi cuenta aparecen los íconos.
Al momento de ingresar a mi cuenta desaparecieron todos los iconos, como el botón de reproducción, descarga, me gusta, tres puntos, compartir etc.) en ningún dispositivo que ingrese mi cuenta aparece...
Moderator
1474 Views
4 replies
1 likes
PlanFree/PremiumCountry DeviceMotoG13Operating SystemAndroid My Question or IssueCalling the URL spotify:playlist:%playlistid:play used in something like Tasker used to call the app, open the playlist and start it. Since the recent update, this doesn...
Plan Free/Premium Country Device MotoG13 Operating System Android My Question or Issue Calling the URL spotify:playlist:%playlistid:play used i...
918 Views
0 replies
0 likes
I'm a spotify premium member, I have had this problem for several days and I need some help with it. I am using an Xperia XZ1 Compact that is running Android. Spotify is giving me a 'No internet connection available" message and will not play songs a...
I'm a spotify premium member, I have had this problem for several days and I need some help with it. I am using an Xperia XZ1 Compact that is running Android. Spotify is giving me a ...
Casual Listener
7984 Views
18 replies
2 likes
PlanPremiumCountryUKDeviceSamsung GalaxyMy Question or IssueI've tried everything other solutions have suggested: cleared the cache, settings on normal, uninstalled countless times, restarted my phone, logged out, etc; but nothing is working. Every s...
Plan Premium Country UK Device Samsung Galaxy My Question or Issue I've tried everything other solutions have suggested: cleared the cache, settings on normal, uninstalled countless times, res...
Moderator
833 Views
1 replies
0 likes
Now that the Car Thing is going away, can I finally expect a car-safe layout in the Android Spotify app? I have a built-in screen inside my car that runs Android and I do use Spotify on that, but the current UI is far from safe to use while driving. ...
Now that the Car Thing is going away, can I finally expect a car-safe layout in the Android Spotify app? I have a built-in screen inside my car that runs Android and I do use Spotify on that, but the...
Spotify Star
560 Views
1 replies
0 likes
Android
Android
Moderator
1620 Views
4 replies
0 likes
I have downloaded a track using my PC. I can play it on my PC but on my phone I just get a message saying that 'Spotify can't play this right now'. Any ideas how to resolve this?
I have downloaded a track using my PC. I can play it on my PC but on my phone I just get a message saying that 'Spotify can't play this right now'. Any ideas how to resolve this?
Moderator
514 Views
1 replies
0 likes
PlanPremiumDeviceSamsung A71 My Question or IssueI have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, but this is in Spotify Music. Any way how to fix it? I just recently r...
Plan Premium Device Samsung A71 My Question or Issue I have a Spotify Premium account, but Spotify is still playing ads in between music. I understand that there are ads for podcasts, bu...
Moderator
1415 Views
9 replies
0 likes
PlanPremium CountryUK DeviceSony Xperia 10 IV Operating SystemAndroid 13 My Question or IssueEverytime I listen to music with spotify while the phone screen is off, a few tracks in, when it moves to the next track, it stops playing, just silence. Upo...
Plan Premium Country UK Device Sony Xperia 10 IV Operating System Android 13 My Question or Issue Everytime I listen to music with spotify while the phone scr...
Not applicable
4180 Views
7 replies
2 likes
After I upgraded my account to premium, auto play recommended songs option is not working anymore. Can I enable this function back?
After I upgraded my account to premium, auto play recommended songs option is not working anymore. Can I enable this function back?
Visitor
18133 Views
5 replies
0 likes
PlanFreeCountryUSDevicemotorola phone and lenevo computer My Question or Issuewhen I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I'm playing music on my phone, it says i have 31 hours. I only have a few hi...
Plan Free Country US Device motorola phone and lenevo computer My Question or Issue when I'm playing music on my computer, my phone shows that I have 71 hours in my playlist. When I'm ...
Moderator
1791 Views
3 replies
0 likes
So, I have a problem with the Internet. My network connection is BELL648. Even though I am connected to the Internet, it's strange that it says No internet connection available. What could that be?
So, I have a problem with the Internet. My network connection is BELL648. Even though I am connected to the Internet, it's strange that it says No internet connection available. What could that be? ...
Moderator
538 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceGoogle Pixel 5Operating SystemAndroid 12 My Question or IssueWhen listening to an album or playlist on the Spotify Android app, when I pause listening and then resume that session hours later, Spotify has remembered the ...
Plan Premium Country Canada Device Google Pixel 5 Operating System Android 12 My Question or Issue When listening to an album or playlist on the Spotify Android app, when I pause lis...
Moderator
3863 Views
6 replies
1 likes
PlanFree/PremiumCountry Device(Realme c30s)Operating System(Android) My Question or IssueI can't Interact with the media player. I was able to use the buttons back then but now I can't even pause, play the next song or go back to the previous song.
Plan Free/Premium Country Device (Realme c30s) Operating System (Android) My Question or Issue I can't Interact with the media player. I was able to use the buttons back then ...
Moderator
468 Views
1 replies
0 likes
