Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
Visitor
122281 Views
27 replies
4 likes
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Gig Goer
245903 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
Visitor
607651 Views
79 replies
3 likes
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
504306 Views
581 replies
42 likes
No puedo escuchar una canción entrea
No puedo escuchar una canción entrea
Moderator
3320 Views
6 replies
0 likes
My search results are no longer displaying in a grid format but rather as a list. How can I get grid view back? Is there a way to toggle back and forth between grid and list view that I'm not seeing? Using Android. Please advise. Thanks!
My search results are no longer displaying in a grid format but rather as a list. How can I get grid view back? Is there a way to toggle back and forth between grid and list view that I'm not seeing?...
Casual Listener
1590 Views
5 replies
0 likes
PlanPremiumCountrySwedenDevicePolestar 2Operating SystemAAOS My Question or IssueWhen I use the +10/-10 second buttons the touches can reach the not-visible progress bar which is hidden behind the +/-10 seconds gui element. Either if I repeatedly fas...
Plan Premium Country Sweden Device Polestar 2 Operating System AAOS My Question or Issue When I use the +10/-10 second buttons the touches can reach the not-visible progress bar whic...
Casual Listener
1252 Views
6 replies
0 likes
Work with system dark mode on xiaomi have a some problemsPlanPremiumCountryRussia Device(Xiaomi mi 9t pro)Operating System(Android 10, miui) My Question or Issue
Work with system dark mode on xiaomi have a some problems Plan Premium Country Russia Device (Xiaomi mi 9t pro) Operating System (Android 10, miui) My Question or Issue ...
Newbie
14339 Views
9 replies
6 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceSamsung Galaxy A5Operating SystemAndroid 7 My Question or IssueI have noticed a strange problem. It ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Samsung Galaxy A5 Operating System ...
Moderator
1475 Views
4 replies
0 likes
Back on my pixel 7 pro ,through Bluetooth it would list the songs in my playlist on my 23 Elantra,however I still had to manually skip to play the song as tapping it on the playlist didn't work. When I upgraded and got a fold 5, I no longer see what'...
Back on my pixel 7 pro ,through Bluetooth it would list the songs in my playlist on my 23 Elantra,however I still had to manually skip to play the song as tapping it on the playlist didn't work. When...
Moderator
534 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy s23+, and replicated issue on s22 Operating SystemAndroid latest My Question or IssueWhen i restart my phone, I am able to use my Sonos speakers via Spotify Connect. After leaving my wifi (eero) and returnin...
Plan Premium Country USA Device Samsung Galaxy s23+, and replicated issue on s22 Operating System Android latest My Question or Issue When i restart my phone, I am ab...
Moderator
1756 Views
4 replies
1 likes
EDIT 2024-01-27: microG does track this issue in https://github.com/microg/GmsCore/issues/2118 PlanPremiumCountryGermanyDeviceFairphone 4Operating SystemLineage OS 20 with microG (Build Android 13) My IssueWhen restarting Spotify & playing back music...
EDIT 2024-01-27: microG does track this issue in https://github.com/microg/GmsCore/issues/2118 Plan Premium Country Germany Device Fairphone 4 Operating System Lineage OS 20 with micr...
Visitor
11918 Views
28 replies
17 likes
Hi! I have been for the past 2-3 months using the AI playlist, love the feature! But suddenly without any reason it has disappeared from my + icon. What happened? Is there any way I can get it back?I have a Pixel 7APlanPremiumCountrySpainDevice(iPhon...
Hi! I have been for the past 2-3 months using the AI playlist, love the feature! But suddenly without any reason it has disappeared from my + icon. What happened? Is there any way I can get it...
Spotify Star
2606 Views
1 replies
0 likes
Plan - PremiumCountry - CanadaDevice - Samsung Galaxy S9Operating System - AndroidMy Question or IssueThe New Episode option does not display all recent episodes from my subscribed podcast list. It seems like some are displaying correctly but others ...
Plan - Premium Country - Canada Device - Samsung Galaxy S9 Operating System - Android My Question or Issue The New Episode option does not display all recent episodes from my subscribe...
Moderator
1063 Views
1 replies
0 likes
PlanFreeCountryAustraliaDeviceSamsung Galaxy S10Operating SystemAndroid 9 Pie My Question or IssuePlease see the attachment, I'm unable to skip ads as the icon is greyed out. I'm using the latest version of android and the latest version of spotify 8...
Plan Free Country Australia Device Samsung Galaxy S10 Operating System Android 9 Pie My Question or Issue Please see the attachment, I'm unable to skip ads as the icon is greyed out....
Not applicable
7364 Views
9 replies
0 likes
PlanPremiumCountyGermanyOperating SystemAndroid 11 My Question or IssueA search of my library won't return playlists that are inside folders. Playlists outside folders are shown with no issue.
Plan Premium County Germany Operating System Android 11 My Question or Issue A search of my library won't return playlists that are inside folders. Playlists outside folders ar...
Newbie
5052 Views
24 replies
4 likes
Cada que reproduzco mi música se para
Cada que reproduzco mi música se para
Moderator
479 Views
1 replies
0 likes
Been trying (and paying Premium fees) for two years, but can't get Spotify on Android phone. ZERO customer service.
Been trying (and paying Premium fees) for two years, but can't get Spotify on Android phone. ZERO customer service.
Moderator
536 Views
1 replies
0 likes
All apps can get to the song background but a game can't let me play the song
All apps can get to the song background but a game can't let me play the song
Moderator
839 Views
1 replies
0 likes
I noticed Spotify uses massive amounts of data skyrocketing charges from my carrier, despite having the data save on ... I am not happy with that.I put the app in offline mode, but it still uses mobile data.WTF? Is there any remedy for that?
I noticed Spotify uses massive amounts of data skyrocketing charges from my carrier, despite having the data save on ... I am not happy with that. I put the app in offline mode, but it still uses mo...
Music Fan
3449 Views
4 replies
1 likes
Cuando quiero abrir una lista de reproducción me pone que esta vacía y que vuelva al inicio. Cuando busco reproducir una canción como Plan A no se reproduce, no pasa nada. tambien cuando apreto a ver mi plan no me deja verlo me salta error. Ayuda soy...
Cuando quiero abrir una lista de reproducción me pone que esta vacía y que vuelva al inicio. Cuando busco reproducir una canción como Plan A no se reproduce, no pasa nada. tambien cuando apreto a ver...
Spotify Star
2813 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceNothing Phone 2Operating SystemAndroid 14My Question or Issue(On Spotify version 8.9.52.552, if it helps, sorry if this is the wrong place to post)Hi there,I've just noticed a small bug when the app is re-opened (not after b...
Plan Premium Country UK Device Nothing Phone 2 Operating System Android 14 My Question or Issue (On Spotify version 8.9.52.552, if it helps, sorry if this is the wrong place to pos...
Moderator
906 Views
1 replies
0 likes
PlanPremiumCountryCanasaDeviceSamsung s10eOperating SystemAndroid 12 My Question or IssueWhen going to the page for a podcast the podcast thumbnail briefly flashes on screen while loading the other screen. This only happens sometimes and im unsure of...
Plan Premium Country Canasa Device Samsung s10e Operating System Android 12 My Question or Issue When going to the page for a podcast the podcast thumbnail briefly flashes on...
Moderator
1780 Views
6 replies
0 likes
The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system : MIUI Global 12.0.9, Android 10 | Country : Poland...
The album cover is okay on the main page and the now playing screen, but its low resolution on the notification controls when the song plays in the background. | Device : Redmi 9T | Operating system ...
Moderator
7921 Views
34 replies
1 likes
