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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

  • 1035 Views
  • 0 replies
  • 4 likes

Superuser Contribution Player is closed after trying to switch to the second song in "Liked Songs"

1. Open the latest version of Android Spotify app2. Go to the "Liked Songs" playlist3. Start playing the first song4. Open the player5. Disable any shuffle mode if necessary6. Go through all shuffle modes again in a quick succession: not shuffled -> ...

  • Casual Listener
  • 1. Open the latest version of Android Spotify app 2. Go to the "Liked Songs" playlist 3. Start playing the first song 4. Open the player 5. Disable any shuffle mode if necessary 6. Go through al...
  • Yordan
  • Moderator
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Superuser Contribution Auto plays with car Bluetooth and can't pause.

PlanPremium DuoCountryUnited States DeviceGalaxy S21 5GOperating SystemAndroid: Version 13UI version 5.1 My Question or IssuePlayback starts when connected to car Bluetooth.I've tried a bunch of the suggestions but nothing has worked so far.And secon...

  • Regular
  • Plan Premium Duo Country United States  Device Galaxy S21 5G Operating System Android: Version 13 UI version 5.1     My Question or Issue Playback starts when connected to ...
  • MihailY
  • Moderator
  • 2173 Views
  • 6 replies
  • 0 likes
  • 2173 Views
  • 6 replies
  • 0 likes

Hi, I can't get my playlist to stop playing suggested songs.

I don't have Spotify premium and I've already turned off auto play, I listen to Spotify on mobile. What should I do?

  • Newbie
  • I don't have Spotify premium and I've already turned off auto play, I listen to Spotify on mobile. What should I do?
  • Katherine561
  • Newbie
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chrome Notification Upon Log In

PlanPremiumCountryUSADeviceSamsung S23 UltraOperating SystemAndroid 14My Question or IssueYesterday, my Spotify on my primary Android phone (S23 Ultra) was starting up on its own and was frustrating me. I decided to reinstall the app and this Chrome ...

  • Newbie
  • Plan Premium Country USA Device Samsung S23 Ultra Operating System Android 14 My Question or Issue Yesterday, my Spotify on my primary Android phone (S23 Ultra) was starting up on its own an...
  • Ivelina
  • Moderator
  • 387 Views
  • 1 replies
  • 0 likes
  • 387 Views
  • 1 replies
  • 0 likes

I have to manually add each song to Liked Songs to he added to Artist Liked Songs

PlanPremiumCountryPhilippines DeviceSamsung S20Operating SystemAndroid Oreo My Question or IssueDo you really have to manually like each song from an album to be added to the Arrist Page Liked Songs? There's no option on the album to add all of it to...

  • Newbie
  • Plan Premium Country Philippines  Device Samsung S20 Operating System Android Oreo   My Question or Issue Do you really have to manually like each song from an album to be ad...
  • Amay
  • Spotify Star
  • 309 Views
  • 1 replies
  • 0 likes
  • 309 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Music not playing while on offline mode

PlanPremiumCountrySouth Africa DeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueI have downloaded songs and playlists offline use but when I play on offline mode the same downloaded music it won't play until I deactivate offline...

  • Regular
  •   Plan Premium Country South Africa  Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue I have downloaded songs and playlists offline use but when ...
  • Bobd57
  • Casual Listener
  • 266308 Views
  • 43 replies
  • 0 likes
  • 266308 Views
  • 43 replies
  • 0 likes

Solved!!Superuser Contribution Spotify switches from Android Auto to Android Automotive - annoying

PlanPremiumCountryDenmarkDeviceSamsung Galaxy S20 FE + Renault Megane Etech (with Android Automotive)Operating SystemAndroid + Android Automotive My Question or IssueIn this car I have Spotify on infotainment-screen in 2 ways:1) android auto - connec...

  • Casual Listener
  • Plan Premium Country Denmark Device Samsung Galaxy S20 FE + Renault Megane Etech (with Android Automotive) Operating System Android + Android Automotive   My Question or Issue In this ...
  • mistermester
  • Casual Listener
  • 2048 Views
  • 4 replies
  • 0 likes
  • 2048 Views
  • 4 replies
  • 0 likes

Superuser Contribution Can't see speakers on my wifi network

I can't see any speakers on my home WiFi on my new Samsung Galaxy Flip 5. Other devices (Samsung/Android, iOS and Web) can all connect OK and can also see the Flip5 on the network. But it can't see them.I have followed all the suggested remedies - co...

  • Visitor
  • I can't see any speakers on my home WiFi on my new Samsung Galaxy Flip 5. Other devices (Samsung/Android, iOS and Web) can all connect OK and can also see the Flip5 on the network. But it can't see...
  • OscarDC
  • Moderator
  • 1146 Views
  • 1 replies
  • 0 likes
  • 1146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Using Family Subscription with Android MP3 Player

Hello,I have a Family Premium membership to Spotify.My kids got this Android-based MP3 player for christmas:https://www.amazon.de/dp/B0BWHK3V9S Now we want to join the Family account with the devices but there seems to be no way to do this from withi...

  • Casual Listener
  • Hello, I have a Family Premium membership to Spotify. My kids got this Android-based MP3 player for christmas: https://www.amazon.de/dp/B0BWHK3V9S   Now we want to join the Family account w...
  • stefan1971
  • Casual Listener
  • 1126 Views
  • 2 replies
  • 0 likes
  • 1126 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify crashes after restarting my phone

PlanFreeCountryCzech RepublicDeviceSamsung A54 5GOperating SystemAndroid 14 (Or One UI 6) My Question or IssueHere im providing a showcase of the issue

  • Casual Listener
  • Plan Free Country Czech Republic Device Samsung A54 5G Operating System Android 14 (Or One UI 6)   My Question or Issue Here im providing a showcase of the issue 
  • lnxm
  • Casual Listener
  • 403 Views
  • 2 replies
  • 0 likes
  • 403 Views
  • 2 replies
  • 0 likes

Superuser Contribution Poor audio volume using Android Auto and Spotify

Hi, I use my Andoid phone in my car via Android Auto Google Pixel 3aXLAndrid version 9Spotify version 8.5.17.676 Vauxhall Astra - Unit R4.0 HW version: E2SW versiom: IP25.1.1(1.25.1.10)AIPL version: 1.0.0.0 The volume on Spotify is very low. Other mu...

  • Casual Listener
  • Hi,   I use my Andoid phone in my car via Android Auto   Google Pixel 3aXL Andrid version 9 Spotify version 8.5.17.676   Vauxhall Astra -  Unit R4.0  HW versio...
  • BigTuna40
  • Regular
  • 18382 Views
  • 19 replies
  • 4 likes
  • 18382 Views
  • 19 replies
  • 4 likes

Werbung schon nach kurzer Zeit obwohl halbe Stunde Werbefrei sein sollte?

Hallo Spotify User,ich habe grundsätzlich kein Problem, wenn Werbung (leise!) dudelt. Im Radio ist es bei den Privaten nicht anders. Zitat Spotify: "genieße 30 Minuten Musik ohne Unterbrechung"!Bei mir (verschiedene Geräte) kommt aber Werbung fast im...

  • Casual Listener
  • Hallo Spotify User, ich habe grundsätzlich kein Problem, wenn Werbung (leise!) dudelt. Im Radio ist es bei den Privaten nicht anders. Zitat Spotify: "genieße 30 Minuten Musik ohne Unterbrechung"! ...
  • Klabusterbär
  • Newbie
  • 12386 Views
  • 2 replies
  • 8 likes
  • Android
    Commercial
    free account
    freetime
    Windows 10
  • 12386 Views
  • 2 replies
  • 8 likes

Solved!!Superuser Contribution I cannot set the song I want as my alarm or if I can the song file changes

I have an android phone and use the clock app as my alarm clock. Today I tried to add a new alarm and make the alarm tone a song instead and I couldn't search for a song from the clock app. So I went into Spotify, found the song, added it to my liked...

  • Casual Listener
  • I have an android phone and use the clock app as my alarm clock. Today I tried to add a new alarm and make the alarm tone a song instead and I couldn't search for a song from the clock app. So I went...
  • bgthinks
  • Casual Listener
  • 6516 Views
  • 2 replies
  • 0 likes
  • 6516 Views
  • 2 replies
  • 0 likes

How do I turn off autoplay?

When every I get in my car, Spotify starts. I do not want this to happen.

  • Visitor
  • When every I get in my car, Spotify starts. I do not want this to happen.
  • kaworu_bloodpaw
  • Roadie
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Now playing view closes when adding to playlist

When I listen to some music (eg. in the car, while cleaning, etc.), I like to go back through what I've listened to and add some tracks to different playlists. Initially, I could do this by adding a track to the playlist in the "now playing" view, sw...

  • Music Fan
  • When I listen to some music (eg. in the car, while cleaning, etc.), I like to go back through what I've listened to and add some tracks to different playlists. Initially, I could do this by adding a ...
  • Yo-C
  • Music Fan
  • 1366 Views
  • 7 replies
  • 0 likes
  • 1366 Views
  • 7 replies
  • 0 likes

Superuser Contribution Toshiba Smart TV No Sound

We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app that "plays" without sound it Spotify. We've uninst...

  • Regular
  • We just bought a new Toshiba Fire TV and installed the Spotify app, unfortunately, the sound doesn't work at all. We can hear all the other apps (Disney, Netflix, Amazon Prime, etc) but the only app ...
  • AlejaR
  • Moderator
  • 3641 Views
  • 10 replies
  • 0 likes
  • mute
    no sound
    Smart TV
    sound
    Toshiba
  • 3641 Views
  • 10 replies
  • 0 likes

Superuser Contribution Local Files Sync, but Playlist Doesn't Recognize Them

PlanPremiumCountryUSDeviceGoogle Pixel 5a 5GOperating SystemAndroid 13 My Question or Issue So, starting on the 31st of January, my local files that I synced between my PC and my Android app suddenly unloaded, becoming grayed out. I've had this sort ...

  • Casual Listener
  • Plan Premium Country US Device Google Pixel 5a 5G Operating System Android 13   My Question or Issue   So, starting on the 31st of January, my local files that I synced between m...
  • Ivelina
  • Moderator
  • 367 Views
  • 1 replies
  • 0 likes
  • Android
    local files
  • 367 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Autoplay] not working

PlanPremiumCountryIsraelDeviceSamsung galaxy s8Operating SystemAndroid Pie My Question or IssueAutoplay not working. Sometimes it does and most of the times not.Autoplay is turned on in settings

  • Regular
  • Plan Premium Country Israel Device Samsung galaxy s8 Operating System Android Pie  My Question or Issue Autoplay not working.  Sometimes it does and most of the times not. Autopl...
  • Vi5
  • Newbie
  • 33965 Views
  • 64 replies
  • 14 likes
  • autoplay
  • 33965 Views
  • 64 replies
  • 14 likes