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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839205 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839205 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13587 Views
  • 1 replies
  • 0 likes
  • 13587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle of Liked Songs not working

Currently running Android 11 on a Pixel 4a. I have about 2400 songs downloaded and saved into folders and playlists based on genre and band name. Because Spotify will not allow me to Shuffle play an entire folder (genre) , I've simply liked all my do...

  • Regular
  • Currently running Android 11 on a Pixel 4a.      I have about 2400 songs downloaded and saved into folders and playlists based on genre and band name.  Because Spotify will not al...
  • Alex
  • Moderator
  • 727 Views
  • 7 replies
  • 1 likes
  • Shuffle stuck
  • 727 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution You are currently set to offline error

PlanFamily Premium DevicePoco X3 NFC (Surya)Operating SystemAndroid 11 My Question or IssueI've been getting the well known "You are currently set to offline" error. Once every x days I can login anyways but then all songs are greyed out or are playa...

  • Regular
  • Plan Family Premium   Device Poco X3 NFC (Surya) Operating System Android 11   My Question or Issue I've been getting the well known "You are currently set to offline" error. Once ...
  • Jeremy
  • Moderator
  • 2683 Views
  • 10 replies
  • 1 likes
  • 2683 Views
  • 10 replies
  • 1 likes

Superuser Contribution Spotify Noob need help finding & loading a ((LOUD)) alarm sound

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • StevenTillson02
  • Regular
  • 184 Views
  • 2 replies
  • 0 likes
  • 184 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Spotify connections notification not going away

PlanPremiumCountryUnited States DeviceSamsung galaxy s10eMy Question or IssueI know this has been posted a few times, but without a resolution. That 'spotify connections ' notification will not go away. Upon expanding it, it just says 'Waze is connec...

  • Newbie
  •   Plan Premium Country United States   Device Samsung galaxy s10e My Question or Issue I know this has been posted a few times, but without a resolution. That 'spotify  connec...
  • pokeycd
  • Casual Listener
  • 69321 Views
  • 15 replies
  • 8 likes
  • 69321 Views
  • 15 replies
  • 8 likes

(Android) Using wireless charging in car continuously skips songs

PlanPremiumCountryUSDevicePixel 4 XLOperating SystemAndroid 10 My Question or IssueGot a iOttie wireless car charger a month or so ago (https://store.google.com/us/product/iottie_wireless_car_charger?noRedirect=true&hl=en-US). It was fine for a bit t...

  • Newbie
  • Plan Premium Country US Device Pixel 4 XL Operating System Android 10   My Question or Issue Got a iOttie wireless car charger a month or so ago (https://store.google.com/us/produ...
  • NewBrolivar
  • Newbie
  • 339 Views
  • 1 replies
  • 1 likes
  • 339 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Android][Podcasts] Podcasts: Sort by Recently added episodes

I think the default sorting for podcasts should be to sort by podcasts who have the newest episode. Right now it's based on when I started following that podcast.

  • Visitor
  • I think the default sorting for podcasts should be to sort by podcasts who have the newest episode. Right now it's based on when I started following that podcast. 
  • Ver
  • Spotify Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • Android
    Podcasts
  • 482 Views
  • 1 replies
  • 0 likes

[Mobile][Other] I’ve tried everything

I’ve reset my phone and logged off on all devices but some songs just will not play even if I am connected to the internet. I have had premium for years and haven’t had a problem, I don’t know what’s happening now. It’s not just a playlist either it’...

  • Visitor
  • I’ve reset my phone and logged off on all devices but some songs just will not play even if I am connected to the internet. I have had premium for years and haven’t had a problem, I don’t know what’s...
  • MateusM
  • Rising Star 4
  • 178 Views
  • 1 replies
  • 0 likes
  • Mobile
    Other
  • 178 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android] Bluetooth controls don't work if Google Assistant is asked to play a song

Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread... https://community.spotify.com/t5/Ongoing-Issues/Bluetooth-control...

  • Casual Listener
  • Following on from a previous thread which is now flagged incorrectly as fixed, I am raising this issue once again so as to get it flagged and worked on. This was the previous thread...   https...
  • Stevar
  • Newbie
  • 996 Views
  • 25 replies
  • 11 likes
  • Android
  • 996 Views
  • 25 replies
  • 11 likes

Superuser Contribution The repeat button causes the whole app to crash

PlanPremiumCountryIndiaDeviceLG G8X (2019)Operating SystemAndroid 10IssueThis bug only recently appeared for me and I have not seen any mentions either in any of the community posts. When I start a new queue from my saved songs and press the repeat b...

  • Casual Listener
  • Plan Premium Country India Device LG G8X (2019) Operating System Android 10 Issue This bug only recently appeared for me and I have not seen any mentions either in any of the  community...
  • Alex
  • Moderator
  • 215 Views
  • 3 replies
  • 0 likes
  • 215 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect Not Working Properly

PlanPremiumCountryU.S.A.DeviceGoogle Pixel 3a XLOperating SystemAndroid version 11 My Question or IssueJust a little bit ago, I switched from my earbuds to my Home Speaker Group, then after the song that was playing ended, the one that played before ...

  • Roadie
  • Plan Premium Country U.S.A. Device Google Pixel 3a XL Operating System Android version 11   My Question or Issue Just a little bit ago, I switched from my earbuds to my Home Speaker ...
  • Alex
  • Moderator
  • 361 Views
  • 1 replies
  • 0 likes
  • Help
    spotify connect
  • 361 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Internet Connection Avaiable

PlanFamily Premium DeviceHuawei p smart 2018Operating SystemAndroid 9 My Question or Issue Hello,I have this issue:When I open app on android smartphone it takes ages to open and then says " No Internet Connection Available" although I have strong wi...

  • Casual Listener
  • Plan Family Premium   Device Huawei p smart 2018 Operating System Android 9   My Question or Issue   Hello, I have this issue: When I open app on android smartphone it take...
  • CarlosE
  • Moderator
  • 829 Views
  • 1 replies
  • 0 likes
  • 829 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Episodes Queue Not Counting Correctly

PlanPremiumCountryUnited States DeviceSamsung Galaxy S21Operating SystemAndroid My Question or IssueThe My Episodes tab does not count the number of podcasts correctly. It shows 14 episodes in the queue when only 12 are there. I have tried clearing c...

  • Casual Listener
  • Plan Premium Country United States   Device Samsung Galaxy S21 Operating System Android   My Question or Issue The My Episodes tab does not count the number of podcasts correctly...
  • Eni
  • Moderator
  • 178 Views
  • 3 replies
  • 1 likes
  • 178 Views
  • 3 replies
  • 1 likes

Superuser Contribution Spotify won't play my dowloaded songs

PlanPremium DeviceSamsung Galaxy 8Operating SystemAndroid 9 My spotify won't play 99% of the songs I dowloaded anymore.To fix this issue I rebooted my device, logged in and out and even reinstalled the app and redowloaded 1000+ songs. It took for eve...

  • Casual Listener
  •   Plan Premium   Device Samsung Galaxy 8 Operating System Android 9   My spotify won't play 99% of the songs I dowloaded anymore. To fix this issue I rebooted my device, lo...
  • Eni
  • Moderator
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

[Android][Podcasts] JRE Episode 1683

Episode #1683 crash @ 00:11 into show. Tried resetting app, updating app, phone restart, nada. No other podcasts affected, just this episode. Using app on Android 9, all recent updates applied.

  • Visitor
  • Episode #1683 crash @ 00:11 into show. Tried resetting app, updating app, phone restart, nada. No other podcasts affected, just this episode. Using app on Android 9, all recent updates applied. 
  • 118 Views
  • 0 replies
  • 0 likes
  • Android
    Podcasts
  • 118 Views
  • 0 replies
  • 0 likes

Superuser Contribution Can you make it possible for me to listen to my music?

I don't have premium so my stuff us on shuffle which isn't much if a problem. But I would prefer to pick what song to start with at least as I have a whole playlist to calm myself down with if I have a panic attack but in order for it to work I need ...

  • Visitor
  • I don't have premium so my stuff us on shuffle which isn't much if a problem. But I would prefer to pick what song to start with at least as I have a whole playlist to calm myself down with if I have...
  • Novy
  • Moderator
  • 645 Views
  • 1 replies
  • 0 likes
  • 645 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify offline got removed and cannot log in due to i am offline after the phone restart?

PlanPremiumCountryUSA DeviceMotorola G Power 2020Operating SystemAndroid 11 This is weird and annoying as heck. I have 128GB Micro SD card and motorola g power. I use my sd card as storage for offline music. I downloaded all my 700 songs for offline,...

  • Music Fan
  •   Plan Premium Country USA   Device Motorola G Power 2020 Operating System Android 11   This is weird and annoying as heck. I have 128GB Micro SD card and motorola g power. ...
  • Alex
  • Moderator
  • 463 Views
  • 14 replies
  • 0 likes
  • 463 Views
  • 14 replies
  • 0 likes

Advanced search in playlists

Why are the advanced search terms available in the normal search function not available in your personal playlists? I'm not sure about the desktop or web-application but it doesn't work on Android. I'm referring to these advanced search terms. I don'...

  • Newbie
  • Why are the advanced search terms available in the normal search function not available in your personal playlists? I'm not sure about the desktop or web-application but it doesn't work on Android. ...
  • JAFFY
  • Visitor
  • 812 Views
  • 2 replies
  • 8 likes
  • Improvement Suggestion
  • 812 Views
  • 2 replies
  • 8 likes

Superuser Contribution [Android][Playlists] Ransom

I will not be held to ransom by you adding songs I don't want or are broken and stop my playlist until I skip them or the sound quality is so bad it hurts my ears while only allowing 6 skips forcing me to use them is unacceptable it is for this reaso...

  • Visitor
  • I will not be held to ransom by you adding songs I don't want or are broken and stop my playlist until I skip them or the sound quality is so bad it hurts my ears while only allowing 6 skips forcing ...
  • Novy
  • Moderator
  • 612 Views
  • 1 replies
  • 0 likes
  • Android
    Playlists
  • 612 Views
  • 1 replies
  • 0 likes

Podcasts just aren't working on any platform

I've trying to fix spotify for the better half of 3 hours now. I have been listening to podcasts just fine the last few days, but since last night they just stopped playing entirely. I've been listening to The One You Feed, and once I got to episode ...

  • Visitor
  • I've trying to fix spotify for the better half of 3 hours now. I have been listening to podcasts just fine the last few days, but since last night they just stopped playing entirely. I've been listen...
  • 214 Views
  • 0 replies
  • 0 likes
  • Podcast Discussion
  • 214 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Connect. Songs restarts on Pioneer HM76

PlanFree/PremiumCountry DeviceSpotify Connect - Pioneer HM76 SmartPhone - Huawei P30 LiteOperating SystemAndroid My Question or IssueI have a problem, with spotify connect. Just before the song ends, it restarts. This happens only with Spotify Connec...

  • Newbie
  • Plan Free/Premium Country   Device Spotify Connect  - Pioneer HM76  SmartPhone - Huawei P30 Lite Operating System Android   My Question or Issue I have a problem, with ...
  • Alex
  • Moderator
  • 201 Views
  • 1 replies
  • 0 likes
  • 201 Views
  • 1 replies
  • 0 likes

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