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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Steppa
  • Newbie
  • 14936 Views
  • 55 replies
  • 18 likes
  • 14936 Views
  • 55 replies
  • 18 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 864727 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 864727 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Spotify Legend
  • 23399 Views
  • 3 replies
  • 0 likes
  • 23399 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't search on Android TV when physical keyboard is connected

PlanPremiumCountryUK DeviceSharp Android TVOperating SystemAndroid 10 My Question or IssueWhen a physical keyboard is plugged in (I have a Logitech K400+ with a proprietary USB dongle, not Bluetooth), the TV doesn't show the on-screen keyboard. That'...

  • Casual Listener
  • Plan Premium Country UK   Device Sharp Android TV Operating System Android 10   My Question or Issue When a physical keyboard is plugged in (I have a Logitech K400+ with a propri...
  • Lyubka
  • Moderator
  • 192 Views
  • 1 replies
  • 0 likes
  • 192 Views
  • 1 replies
  • 0 likes

Sound quality does not change when attempting to change it

PlanPremiumCountryUSADeviceSamsung Galaxy 21+ 5GOperating SystemAndroid Version 13 My Question or IssueI'm pretty good at discerning differences in bit rates. The sound quality does not change when attempting to toggle the setting in streaming, downl...

  • Newbie
  • Plan Premium Country USA Device Samsung Galaxy 21+ 5G Operating System Android Version 13   My Question or Issue I'm pretty good at discerning differences in bit rates. The sound quali...
  • 134 Views
  • 0 replies
  • 0 likes
  • 134 Views
  • 0 replies
  • 0 likes

Superuser Contribution pausas

Estoy escuchando música y de repente se pone en pausa y cuando le pongo de nuevo play se pone desde el inicio la canción

  • Visitor
  • Estoy escuchando música y de repente se pone en pausa y cuando le pongo de nuevo play se pone desde el inicio la canción     
  • Eni
  • Moderator
  • 168 Views
  • 1 replies
  • 0 likes
  • 168 Views
  • 1 replies
  • 0 likes

Wear OS Default Playback Device?

PlanPremiumCountryUSADeviceGalaxy Watch 4 Bluetooth + Galaxy S20 PhoneOperating SystemWear OS 3 My Question or IssueIs there a way to set the default playback device on Spotify Wear OS app? I mostly use the watch app outputting to my stereo which wor...

  • Newbie
  • Plan Premium Country USA Device Galaxy Watch 4 Bluetooth + Galaxy S20 Phone Operating System Wear OS 3   My Question or Issue Is there a way to set the default playback device on Spoti...
  • 140 Views
  • 0 replies
  • 1 likes
  • 140 Views
  • 0 replies
  • 1 likes

Superuser Contribution how to add all songs from another playlist to my liked songs

I am trying to transport my playlist of thousands of songs gathered over many years into my 'liked songs' playlist so that i can use the select for genre function. Preferably without having to go through individually and 'like' them!

  • Visitor
  • I am trying to transport my playlist of thousands of songs gathered over many years into my 'liked songs' playlist so that i can use the select for genre function. Preferably without having to go thr...
  • Eni
  • Moderator
  • 232 Views
  • 1 replies
  • 0 likes
  • 232 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Localization] Russian localization issue

PlanFree & PremiumCountryRussiaDeviceAll devicesOperating SystemAll operation systems My Question or IssueThere is a wrong russian translation on "Unsubscribe" button. Currenlty it says "Подписка" when you are subscribed and "Подписаться" when you ar...

  • Newbie
  • Plan Free & Premium Country Russia Device All devices Operating System All operation systems   My Question or Issue There is a wrong russian translation on "Unsubscribe" button. Cu...
  • MihailY
  • Moderator
  • 156 Views
  • 1 replies
  • 0 likes
  • 156 Views
  • 1 replies
  • 0 likes

Cannot disable lock screen controls in Android 13

PlanFreeCountryU.S.DeviceGoogle Pixel 4aOperating SystemAndroid 13 My Question or IssueWhen upgrading from Android 12 to Android 13, the Spotify lock screen controls started appearing again. They did not appear on the lock screen for Android 12. All ...

  • Casual Listener
  • Plan Free Country U.S. Device Google Pixel 4a Operating System Android 13   My Question or Issue When upgrading from Android 12 to Android 13, the Spotify lock screen controls started ...
  • Cormentia
  • Newbie
  • 2731 Views
  • 4 replies
  • 2 likes
  • 2731 Views
  • 4 replies
  • 2 likes

Superuser Contribution Stuck on downloading 0 of 1 and never goes away

PlanPremiumCountry USADeviceGoogle Pixel 3 XLOperating System Android My Question or Issue I have a bunch of downloaded content successfully on my phone. every now and again the Spotify app will put its downloading songs notification in the motificat...

Screenshot Spotify Error.png
  • Newbie
  • Plan Premium Country  USA Device Google Pixel 3 XL Operating System  Android    My Question or Issue   I have a bunch of downloaded content successfully on my phon...
  • giannello
  • Casual Listener
  • 26756 Views
  • 14 replies
  • 9 likes
  • 26756 Views
  • 14 replies
  • 9 likes

Superuser Contribution Spotify Premium does not work with AdGuard DNS

PlanPremiumCountryUSA Device(Pixel 2, Pixel 3, Desktop App, Web player)Operating System(Android Ubuntu 18) I'm a premium user. I use AdGuard DNS on all platforms I use Spotify with. Since I'm paying a monthly fee to avoid advertisements on Spotify, I...

  • Casual Listener
  • Plan Premium Country USA   Device (Pixel 2, Pixel 3, Desktop App, Web player) Operating System (Android Ubuntu 18)   I'm a premium user.  I use AdGuard DNS on all platforms I...
  • lemonpie
  • Newbie
  • 6483 Views
  • 10 replies
  • 4 likes
  • 6483 Views
  • 10 replies
  • 4 likes

Superuser Contribution My Spotify isn't loading anything

I've tried deleting it , clearing the cache, clearing up space and shutting off my phone. I'm sure that my phone's up to date as far as updates go. I don't know what to do. This started yesterday.

  • Visitor
  • I've tried deleting it , clearing the cache, clearing up space and shutting off my phone. I'm sure that my phone's up to date as far as updates go. I don't know what to do. This started yesterday.
  • Vasil
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution Queue history not saved when changing devices

Plan: PremiumCountryNetherlands DeviceOnePlus 7TOperating SystemAndroid 11 My Question or IssueI'm using two Denon certified Spotify Connect devices. When switching the playback device from one to the other while in shuffle mode, the queue gets mixed...

  • Regular
  • Plan:  Premium Country Netherlands  Device OnePlus 7T Operating System Android 11   My Question or Issue I'm using two Denon certified Spotify Connect devices. When switching...
  • Bruxism
  • Music Fan
  • 497 Views
  • 9 replies
  • 0 likes
  • Queue lost
  • 497 Views
  • 9 replies
  • 0 likes

Superuser Contribution How do I remove a disliked playlist from my home page?

I accidentally played a playlist while I was in the car several days ago and it has been on my "good morning" view ever since. When I'm in the car, it takes one of the spaces of the auto-mode list it shows. This is incredibly annoying. It's a terribl...

  • Visitor
  • I accidentally played a playlist while I was in the car several days ago and it has been on my "good morning" view ever since. When I'm in the car, it takes one of the spaces of the auto-mode list it...
  • Alex
  • Spotify Legend
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see all episodes in Podcast, just 3

PlanPremiumCountryIsraelDeviceSamsung Galaxy 7, DesktopOperating SystemAndroid , Windows 10 My Question or IssueI usually listen to a particular podcast, and in the past week only the last three episodes are listed.The other episodes are available in...

  • Visitor
  • Plan Premium Country Israel Device Samsung Galaxy 7, Desktop Operating System Android , Windows 10   My Question or Issue I usually listen to a particular podcast, and in the past week...
  • jesster31
  • Visitor
  • 1171 Views
  • 3 replies
  • 0 likes
  • 1171 Views
  • 3 replies
  • 0 likes

Superuser Contribution Die drei fragezeichen

Immer wenn ich die drei??? Abspielen will, geht es nicht und es steht dann immer, nicht verfügbar da.

  • Visitor
  • Immer wenn ich die drei??? Abspielen will, geht es nicht und es steht dann immer, nicht verfügbar da.   
  • StevieBro
  • Visitor
  • 13978 Views
  • 23 replies
  • 4 likes
  • 13978 Views
  • 23 replies
  • 4 likes

Superuser Contribution Unable to stream ANY podcasts on speakers

PlanDuoCountryUKDevice(Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker)Operating System(Muiu13.) My Question or IssueUp until recently, I have managed to listen to podcasts on my Google home, Echo dot and Lenovo desktop ...

  • Music Fan
  •   Plan Duo Country UK Device (Xiaomi Redmi 10 pro, Google Home speaker, Echo dot and Lenovo desktop speaker) Operating System (Muiu13.)   My Question or Issue Up until recently, ...
  • WazzaCPT
  • Visitor
  • 2019 Views
  • 26 replies
  • 0 likes
  • Casting
    Echo Dot
    Google Home
    podcast problems
    Podcasts
    Podcasts error
  • 2019 Views
  • 26 replies
  • 0 likes

Superuser Contribution I can't see songteksts

I use a Samsung Galaxy tablet. (Maybe this will help) And I don't see songteksts or button for songteksts

  • Visitor
  • I use a Samsung Galaxy tablet. (Maybe this will help) And I don't see songteksts or button for songteksts
  • MihailY
  • Moderator
  • 129 Views
  • 1 replies
  • 0 likes
  • 129 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify invasively starts playing on my phone when stopped on a Google Nest

If Spotify is playing on a Google Nest on my phone, and is prompted to stop (i.e., Hey Google, stop Spotify), it will automatically start playing on my phone... at whatever volume my phone was previously at. This can be incredibly annoying if someone...

  • Newbie
  • If Spotify is playing on a Google Nest on my phone, and is prompted to stop (i.e., Hey Google, stop Spotify), it will automatically start playing on my phone... at whatever volume my phone was previo...
  • Alex
  • Spotify Legend
  • 144 Views
  • 1 replies
  • 0 likes
  • 144 Views
  • 1 replies
  • 0 likes