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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201296 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201296 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545433 Views

78 replies

3 likes

  • 545433 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453054 Views

571 replies

38 likes

Account
Free
  • 453054 Views
  • 571 replies
  • 38 likes

Superuser Contribution Spotify music playing on its own!

There seems to be an issue with my Spotify app on my Google Pixel 6 whereby the app begins to play music on its own, often in the middle of the night when I am not using the phone! I have uninstalled the app many times, checked to see if anyone else ...

Visitor

There seems to be an issue with my Spotify app on my Google Pixel 6 whereby the app begins to play music on its own, often in the middle of the night when I am not using the phone! I have uninstalled...

Ihatespam

Newbie

3330 Views

7 replies

4 likes

  • 3330 Views
  • 7 replies
  • 4 likes

Superuser Contribution Settings UI changing without notice

Plan: PremiumCountry: CADevice: Samsung Galaxy A50OS: Android 11Spotify version in settings: 8.9.26.592 The Settings window change without any inputUntil yesterday the "Offline mode" was branched inside "Playback" (horrible choice) with lots of other...

Roadie

Plan: Premium Country: CA Device: Samsung Galaxy A50 OS: Android 11 Spotify version in settings: 8.9.26.592   The Settings window change without any input Until yesterday the "Offline mod...

Ian39

Roadie

870 Views

3 replies

0 likes

  • 870 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify songs randomly appearing on my always on display.

I have this weird thing on my OnePlus Nord 2T. Where songs will randomly appear on my always-on display. Even when I'm not listening to music. Does anyone know how to turn this off?PlanPremiumCountryUKDeviceOnePlus Nord 2TOperating SystemAndroid 14 M...

Regular

I have this weird thing on my OnePlus Nord 2T.  Where songs will randomly appear on my always-on display.  Even when I'm not listening to music.  Does anyone know how to turn this off?...

Vasil

Moderator

1510 Views

1 replies

0 likes

  • 1510 Views
  • 1 replies
  • 0 likes

Stop Duo Pop-ups

Please stop the Duo pop-ups. Is there a way to disable them? I am a single person with a single account, these ads are extremely annoying and pointless.

Regular

Please stop the Duo pop-ups. Is there a way to disable them? I am a single person with a single account, these ads are extremely annoying and pointless.

osornios

Spotify Star

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why only the home page can be displayed in the mobile client?

PlanPremiumCountryHongkongDeviceXiaomi MarbleOperating Systemandroid 14 My Question or IssueI cant connect to other pages. I tried switching networks,but it doesnt work.As shown in the picture, songs in the album cannot be displayed

Newbie

Plan Premium Country Hongkong Device Xiaomi Marble Operating System android 14   My Question or Issue I cant connect to other pages. I tried switching networks,but it doesnt work....

AlejaR

Moderator

396 Views

1 replies

0 likes

  • 396 Views
  • 1 replies
  • 0 likes

Superuser Contribution App turns mute

The app randomly mutes the music. Premium user in Germany  

Visitor

The app randomly mutes the music. Premium user in Germany   

Zmnys

Visitor

564 Views

2 replies

0 likes

  • 564 Views
  • 2 replies
  • 0 likes

Solved!! Lock screen, bluetooth controls break when the app is closed

When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart the app. This means I have to force close the app ...

Casual Listener

When I close the spotify app, it continues to play in the background, but the lock screen and bluetooth controls stop working. When I open the app again the controls stay broken until I force restart...

quasigod

Casual Listener

1296 Views

2 replies

1 likes

  • 1296 Views
  • 2 replies
  • 1 likes

Superuser Contribution Randomly skipping songs and pausing podcasts

PlanFreeCountryUSADeviceMoto G Stylus 5GOperating SystemAndroid 12 My Question or IssueWhen I back out of the app to let it run in the background and then open it again it will skip the current song or entirely stop playing the podcast episode I'm li...

Visitor

Plan Free Country USA Device Moto G Stylus 5G Operating System Android 12   My Question or Issue When I back out of the app to let it run in the background and then open it again it wi...

jointhepenclub

Visitor

913 Views

2 replies

0 likes

  • 913 Views
  • 2 replies
  • 0 likes

Smart Shuffle function doesn't work

I have a Premium Individual Account but the smart shuffle function doesn't work. Before it did, but now it seems to be disappeared. Any suggestions to fix this problem?

Newbie

I have a Premium Individual Account but the smart shuffle function doesn't work. Before it did, but now it seems to be disappeared. Any suggestions to fix this problem?

zorgum

Visitor

10175 Views

2 replies

2 likes

  • 10175 Views
  • 2 replies
  • 2 likes

Superuser Contribution Android app keeps randomly crashing

App Version8.9.38.494PlanStudent PremiumCountryUSADeviceNokia G310 5GOperating SystemAndroid 13 My Question or IssueI do apologize in advance if this has already been addressed or fixed for most, but on my phone, the app itself will be running perfec...

Newbie

App Version 8.9.38.494 Plan Student Premium Country USA Device Nokia G310 5G Operating System Android 13   My Question or Issue I do apologize in advance if this has already been add...

MartinT

Spotify Legend

814 Views

1 replies

0 likes

  • 814 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can not move the song bar

PlanFreeDeviceVivo Y21Operating SystemAndroid My Question or IssueI used to be able to move the dot progress bar of a song to go back and forth in a song, but now i am not able to do that anymore. I can now also not be able to click the lyrics to mov...

Visitor

  Plan Free Device Vivo Y21 Operating System Android   My Question or Issue I used to be able to move the dot progress bar of a song to go back and forth in a song, but now i am no...

jmaytum

Casual Listener

2960 Views

3 replies

0 likes

  • 2960 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify not working with Ford Sync

PlanFamilyCountryUnited StatesDeviceSamsung Galaxy J3Operating SystemAndroid My Question or IssueI've been using Spotify in a 2016 Ford Focus SE via Ford's SYNC feature since July of last year without too many problems. It's my fiancee's car, and her...

Newbie

Plan Family Country United States Device Samsung Galaxy J3 Operating System Android   My Question or Issue I've been using Spotify in a 2016 Ford Focus SE via Ford's SYNC feature since...

Grumppa

Visitor

25010 Views

4 replies

3 likes

  • 25010 Views
  • 4 replies
  • 3 likes

No "Play" option for multiple playlists inside a folder on android

My Question or Issue: The following feature exists on the windows desktop app but not on the mobile android app. If you have a folder containing multiple playlists there is no option on the mobile app to shuffle threw that folder/multiple playlists. ...

Casual Listener

My Question or Issue: The following feature exists on the windows desktop app but not on the mobile android app.  If you have a folder containing multiple playlists there is no option on the mo...

Anyk17

Spotify Star

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Superuser Contribution Switching Devices

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Why does Spotify switch from my phone to my Echo Show each evening at 6.00pm

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why does...

Maria

Moderator

770 Views

3 replies

0 likes

  • 770 Views
  • 3 replies
  • 0 likes

Superuser Contribution Profile urls not working on mobile browser

I used to have my profile url on my instagram bio and things worked fine. It wasn't till a couple months ago that when I click on it, it takes me to spotify but it cannot connect to my profile. Instead it says "something went wrong". Playlist urls st...

Casual Listener

I used to have my profile url on my instagram bio and things worked fine. It wasn't till a couple months ago that when I click on it, it takes me to spotify but it cannot connect to my profile. Inste...

AlejaR

Moderator

596 Views

2 replies

0 likes

  • 596 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify has the worst user experience in history

Been a Spotify Premium user for about 4 years now. Initially it was great, but their software is absolute garbage now. My phone, PC, and Alexa are all less than two years old, kept up to date and regularly restarted. Apps have been reinstalled multip...

Newbie

Been a Spotify Premium user for about 4 years now. Initially it was great, but their software is absolute garbage now. My phone, PC, and Alexa are all less than two years old, kept up to date and reg...

Dantpool

Gig Goer

4078 Views

5 replies

26 likes

  • 4078 Views
  • 5 replies
  • 26 likes

Superuser Contribution My autoplay similar content and crossfade are not working anymore.

It used to work, I don't know what's the problem now, I tried put my friend's account on my phone and it works perfectly.

Visitor

It used to work, I don't know what's the problem now, I tried put my friend's account on my phone and it works perfectly.

Vasil

Moderator

842 Views

1 replies

0 likes

  • 842 Views
  • 1 replies
  • 0 likes