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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

117958 Views

27 replies

4 likes

  • 117958 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

237382 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 237382 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

598125 Views

79 replies

3 likes

  • 598125 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

490730 Views

581 replies

42 likes

Account
Free
  • 490730 Views
  • 581 replies
  • 42 likes

Superuser Contribution Voice search not showing up in app

PlanPremiumCountryUSADeviceGalaxy S21Operating System My Question or IssueI no longer have access to the voice search feature in my app (when in car mode or not). I used to have a little microphone icon pop up when I searched for music, but I don't s...

Visitor

Plan Premium Country USA Device Galaxy S21 Operating System   My Question or Issue I no longer have access to the voice search feature in my app (when in car mode or not). I used to hav...

Mazz9543

Visitor

6711 Views

9 replies

0 likes

  • 6711 Views
  • 9 replies
  • 0 likes

Superuser Contribution Can't like/unlike songs or pin/unpin playlists

PlanPremium family planCountryUSADeviceLG L455DLOperating SystemAndroid 9 My Question or IssueI can't like or unlike any songs. I also can't pin or unpin playlists.I have tried doing a clean uninstall, resetting my phone, logging out of all devices, ...

Regular

Plan Premium family plan Country USA Device LG L455DL Operating System Android 9   My Question or Issue I can't like or unlike any songs. I also can't pin or unpin playlists. I have t...

Levapro

Visitor

5111 Views

13 replies

0 likes

  • 5111 Views
  • 13 replies
  • 0 likes

Superuser Contribution Spotify is not connecting to Google Clock

PlanPremiumCountryNetherlands DevicePixel 6 ProOperating SystemAndroid 14My Question or IssueI want to connect my Spotify to my Google Clock but it keeps loading in endless circles and does not connect.I have already Reinstalled Spotify and the clock...

Newbie

Plan Premium Country Netherlands  Device Pixel 6 Pro Operating System Android 14 My Question or Issue I want to connect my Spotify to my Google Clock but it keeps loading in endless cir...

Elena

Moderator

743 Views

2 replies

0 likes

  • 743 Views
  • 2 replies
  • 0 likes

Superuser Contribution Missing cog

I could not figure out why on earth my Spotify was playing the SAME songs over and over... Come to find out I am stuck in "offline mode" and I do not have the setting icon in the top right conner or any icon for that matter. I am in dark mode. I am o...

Visitor

I could not figure out why on earth my Spotify was playing the SAME songs over and over... Come to find out I am stuck in "offline mode" and I do not have the setting icon in the top right conner or ...

Elena

Moderator

799 Views

1 replies

0 likes

  • 799 Views
  • 1 replies
  • 0 likes

Superuser Contribution No baja carpetas que tengo almacenadas en memoria teléfono

Tengo todo bajado y no consigo reproducir. Tengo offline activado. Y se vive actualizando y gastando datos innecesarios. En conclusión: no puedo escuchar las carpetas

Visitor

Tengo todo bajado y no consigo reproducir. Tengo offline activado. Y se vive actualizando y gastando datos innecesarios. En conclusión: no puedo escuchar las carpetas

Eni

Moderator

394 Views

1 replies

0 likes

  • 394 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Fast forward and rewind buttons on Premium on Android, lockscreen

The buttons for fast forward and rewind are no longer available on the notification bar and lockscreen for when listening to podcasts. I have to go into the app to skip the ads.

Casual Listener

The buttons for fast forward and rewind are no longer available on the notification bar and lockscreen for when listening to podcasts. I have to go into the app to skip the ads.

Eni

Moderator

987 Views

3 replies

0 likes

  • 987 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Stuttering audio when the screen is off: Samsung phone, Android 12

Multiple posts exist about this, but none of them have worked for me, so I'm hoping this specific thread, for my specific software, will help. Audio plays normally in the app when my screen is on. It starts to stutter when I turn the screen off. It h...

Casual Listener

Multiple posts exist about this, but none of them have worked for me, so I'm hoping this specific thread, for my specific software, will help.   Audio plays normally in the app when my screen ...

Sir-Erwin

Visitor

11110 Views

7 replies

1 likes

  • 11110 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution music will not play through wired headphones on samsung phone

i have uninstalled app and re-installed.The headphones work --- can hear clicks when choosing playlist, etc.Will play music without headphones plugged into phone.Was working fine for years, and then just stopped.

Casual Listener

i have uninstalled app and re-installed. The headphones work --- can hear clicks when choosing playlist, etc. Will play music without headphones plugged into phone. Was working fine for years, and...

sheilaris

Casual Listener

3040 Views

4 replies

0 likes

  • 3040 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playlist order alphabetical

PlanPremiumCountryCZDevicePixel 8aOperating SystemAndriod 15 beta My Question or IssueI would like to order my playlists alphabetical. I use mobile app.But as I choose possibility order alphabetical and I go back or close and open app again, the orde...

Regular

Plan Premium Country CZ Device Pixel 8a Operating System Andriod 15 beta   My Question or Issue I would like to order my playlists alphabetical. I use mobile app. But as I choose poss...

AkimDogCZ

Regular

2839 Views

11 replies

0 likes

@SpotifyCares
  • 2839 Views
  • 11 replies
  • 0 likes

Solved!!Superuser Contribution I can't download my playlist but I can download podcasts

Hello, I got Spotify premium on my phone last month and I can't really download anything expect for podcasts, can someone please help me with this issue? Thank you

Casual Listener

Hello, I got Spotify premium on my phone last month and I can't really download anything expect for podcasts, can someone please help me with this issue?   Thank you

Ivelina

Moderator

1581 Views

3 replies

0 likes

  • 1581 Views
  • 3 replies
  • 0 likes

Settings are confusing on mobile app

 1. Like, where the 'disable canvas' would be? Under 'Content and Display' or 'Playback'?2. The downloads quality is in 'Data Saver' or 'Audio Quality'? Because previously 'Data Saver' and 'Downloads' were grouped together.3. From where do I delete d...

Music Fan

  1. Like, where the 'disable canvas' would be? Under 'Content and Display' or 'Playback'? 2. The downloads quality is in 'Data Saver' or 'Audio Quality'? Because previously 'Data Saver' and 'Downl...

mpgnpai4ijllw4jgkmkr

Newbie

1161 Views

1 replies

2 likes

  • 1161 Views
  • 1 replies
  • 2 likes

Superuser Contribution Issue setting up a song on Alarm (Android)

PlanPremium DeviceNothing Phone (2a) Operating SystemAndroid 14 My Question or IssueHello Spotify community,I am having a problem setting up a song from Spotify in the alarm.When I try to go to the Spotify section in the alarm, it is usually in the "...

Casual Listener

Plan Premium   Device Nothing Phone (2a)   Operating System Android 14   My Question or Issue Hello Spotify community, I am having a problem setting up a song from Spotify i...

OscarDC

Moderator

1392 Views

5 replies

0 likes

  • 1392 Views
  • 5 replies
  • 0 likes

Superuser Contribution Android app take time to load one my Liked Songs and can crash sometimes

When I try to play a specific music or via the big green play button on "Liked Songs" playlist it takes quite some time (around 10 to 30s) to load a musicAlso, and I think it could be linked, if I switch the shuffle button (in any state and at any mo...

Newbie

When I try to play a specific music or via the big green play button on "Liked Songs" playlist it takes quite some time (around 10 to 30s) to load a music Also, and I think it could be linked, if I ...

Ivelina

Moderator

864 Views

1 replies

1 likes

  • 864 Views
  • 1 replies
  • 1 likes

Superuser Contribution Allow explicit setting does not exist in the settings.

I can't find an option of "allow explicit setting" under the settings, which blocks me to listen to the explicit songs for weeks.Please help me out to resolve this case.Thank you in advance

Newbie

I can't find an option of "allow explicit setting" under the settings, which blocks me to listen to the explicit songs for weeks. Please help me out to resolve this case. Thank you in advance ...

Joan

Moderator

1953 Views

1 replies

0 likes

  • 1953 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I connect my headphones via Bluetooth music plays from the speakers

When I connect headphones or air pods to my Samsung phone music still plays through the speaker but all the other apps play through my headphones. It's just Spotify and when I go to connect to my laptop it works it's just Spotify on my phone that doe...

Visitor

When I connect headphones or air pods to my Samsung phone music still plays through the speaker but all the other apps play through my headphones. It's just Spotify and when I go to connect to my lap...

Susan_GP

Moderator

2876 Views

1 replies

0 likes

  • 2876 Views
  • 1 replies
  • 0 likes

Superuser Contribution Get to the top of a podcast's episode list

PlanPremiumCountryUSADevicePixel 6Operating SystemAndroid My Question or IssueI often go back and listen to old episodes of a podcast with almost 600 episodes. If I want to get access to the most recent episode, I have to scroll past up to 500 (way m...

Casual Listener

Plan Premium Country USA Device Pixel 6 Operating System Android   My Question or Issue I often go back and listen to old episodes of a podcast with almost 600 episodes. If I want to g...

YungCoq

Visitor

3993 Views

7 replies

3 likes

  • 3993 Views
  • 7 replies
  • 3 likes

Superuser Contribution How to get a wireless Bluetooth keyboard to type into android tv app

I have a Sony android tv with the Spotify android app. I also use a wireless Bluetooth keyboard as a remote. I am able to navigate and type with the keyboard with all apps except Spotify. Navigation keys work fine but I cannot type into the seach bar...

Casual Listener

I have a Sony android tv with the Spotify android app. I also use a wireless Bluetooth keyboard as a remote. I am able to navigate and type with the keyboard with all apps except Spotify. Navigation ...

Susan_GP

Moderator

1088 Views

3 replies

0 likes

  • 1088 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't open spotify

PlanPremiumCountryGermanyDeviceXiamoni Mi Note 10 LiteOperating SystemAndroid 10 My Question or IssueI can't open the Spotify App, it just shows the logo for a few seconds, then closes and gives me the error "Spotify keeps Stopping". I have tried pre...

Regular

  Plan Premium Country Germany Device Xiamoni Mi Note 10 Lite Operating System Android 10   My Question or Issue I can't open the Spotify App, it just shows the logo for a few se...

plexus

Regular

6721 Views

24 replies

0 likes

  • 6721 Views
  • 24 replies
  • 0 likes