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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 851363 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 851363 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 17284 Views
  • 3 replies
  • 0 likes
  • 17284 Views
  • 3 replies
  • 0 likes

Latest version of Spotify APK

PlanPremiumCountryUSDeviceKindle Fire HD 2nd gen My Question or IssueBoth the Amazon appstore and Google Play won't allow me to download Spotify to my Kindle Fire HD 2nd gen because apparently my device isn't compatible with it. Thankfully, I finally...

  • Casual Listener
  • ...ecause apparently my device isn't compatible with it. Thankfully, I finally found Spotify's official APK download link (http://download.spotify.com/android/SpotifyAndroid.apk). Problem is it's for an o...
  • julioschneider
  • Visitor
  • 1506 Views
  • 1 replies
  • 5 likes
  • 1506 Views
  • 1 replies
  • 5 likes

Superuser Contribution Being added to Group Session without my consent

PlanPremiumCountryUSADeviceSamsung S21 Ultra Operating SystemAndroid 12 My Question or IssueI keep getting added to Group sessions without my approval and I'm unable to leave the group as the button to leave isn't showing up. I have done pretty much ...

  • Casual Listener
  • Plan Premium Country USA Device Samsung S21 Ultra  Operating System Android 12   My Question or Issue I keep getting added to Group sessions without my approval and I'm unable to ...
  • Alex
  • Moderator
  • 833 Views
  • 7 replies
  • 2 likes
  • 833 Views
  • 7 replies
  • 2 likes

Solved!!Superuser Contribution Issues with Samsung Galaxy S8

Hello! I recently installed Spotify and quickly upgraded to Premium. Since my upgrade, it seems as the Mobile App is "stuck" - any actions that take place on the app, such as liking new songs, pinning playlists etc. are impossible to achieve. Interes...

  • Regular
  • Hello! I recently installed Spotify and quickly upgraded to Premium.   Since my upgrade, it seems as the Mobile App is "stuck" - any actions that take place on the app, such as liking new s...
  • Cannellouie
  • Regular
  • 619 Views
  • 5 replies
  • 0 likes
  • App & Features
  • 619 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Listening to downloaded music while on WiFi with Spotify blocked

PlanPremiumCountryAustralia DeviceSamsung Galaxy A31 Operating SystemAndroid 11 My Question or IssueI downloaded a library of music to listen to while I was away with no cellular access and only a WiFi with Spotify blocked. Whenever I attempted to lo...

  • Casual Listener
  • Plan Premium Country Australia   Device Samsung Galaxy A31   Operating System Android 11   My Question or Issue I downloaded a library of music to listen to while I was awa...
  • Jeremy
  • Spotify
  • 597 Views
  • 3 replies
  • 0 likes
  • Block
    Download
    Offline Access
  • 597 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Playlists] Make "Liked Songs" into a section of its own instead of a playlist.

I was thinking, instead of having your liked songs playlist, maybe we could make it into a section of it's own. Like the home, search, and library sections. Because sometimes when I am in a place where I may not have much internet and I chose to play...

  • Casual Listener
  • I was thinking, instead of having your liked songs playlist, maybe we could make it into a section of it's own. Like the home, search, and library sections. Because sometimes when I am in a place whe...
  • GuiGuiGlims
  • Casual Listener
  • 201 Views
  • 2 replies
  • 0 likes
  • Playlists
  • 201 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution What would be the reason

PlanPremiumCountryTurkeyDevice(Sony Xperia XZ F8331)Operating System(Android 8.0.0) My Question or IssueI logged out of the application and turned the phone off and on again, I entered the application again, the same did not fix it.

  • Regular
  • Plan Premium Country Turkey Device (Sony Xperia XZ F8331) Operating System (Android 8.0.0)   My Question or Issue I logged out of the application and turned the phone off and on again...
  • Sertan2
  • Regular
  • 414 Views
  • 9 replies
  • 0 likes
  • 414 Views
  • 9 replies
  • 0 likes

Superuser Contribution Several Issues Regarding the App

PlanPremiumCountryPakistanDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueI have had these issues for more than a month now, even after 3 updates, clean reinstall, they aren't solved.1. Whenever i open the app, it automatica...

  • Casual Listener
  • Plan Premium Country Pakistan Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue I have had these issues for more than a month now, even after 3 updates, c...
  • Yordan
  • Moderator
  • 241 Views
  • 3 replies
  • 0 likes
  • Android
    Issues
  • 241 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify keeps pausing with an internet connection present

PlanPremiumDeviceSamsung Galaxy A52SOperating SystemOne UI 4.0 (Android 12) My Question or IssueSpotify keeps pausing randomly. With wi-fi or cellular on, Spotify randomly pauses every minute or so. It doesn't happen when you turn off internet connec...

  • Casual Listener
  • Plan Premium Device Samsung Galaxy A52S Operating System One UI 4.0 (Android 12)   My Question or Issue Spotify keeps pausing randomly. With wi-fi or cellular on, Spotify randomly pauses...
  • Jeremy
  • Spotify
  • 401 Views
  • 2 replies
  • 0 likes
  • 401 Views
  • 2 replies
  • 0 likes

Superuser Contribution "More" button in Spotify share not working.

PlanPremiumCountryNetherlands DeviceSamsung Galaxy s10Operating System Android 12 My Question or IssueWhen I try to share a Spotify song and press the "More" button to share to something else than WhatsApp, Ig, Facebook or snapchat, I get the followi...

  • Regular
  • Plan Premium Country Netherlands   Device Samsung Galaxy s10 Operating System  Android 12   My Question or Issue When I try to share a Spotify song and press the "More"...
  • Alex
  • Moderator
  • 734 Views
  • 7 replies
  • 0 likes
  • Android
    bug
    Looks like something went wrong
    share
    share music
    sharing
  • 734 Views
  • 7 replies
  • 0 likes

Superuser Contribution Download files

PlanPremiumCountryPortugalDeviceSamsung Galaxy A02)Operating System(Android 11) My Question or IssueI have several songs downloaded on my smartphone so I can listen without being connected to the network. It happens sometimes these songs are not avai...

  • Regular
  • Plan Premium Country Portugal Device Samsung Galaxy A02) Operating System (Android 11)   My Question or Issue I have several songs downloaded on my smartphone so I can listen without b...
  • Eni
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Superuser Contribution Accidentally pressed remove download on Spotify playlist

Hi, I've accidentally pressed remove download on my big 80 hour Spotify playlist. I hit download again almost immediately after, but my songs are now all greyed out. I can see Spotify is still using 4GB of storage, which is clearly due to the songs f...

  • Newbie
  • Hi, I've accidentally pressed remove download on my big 80 hour Spotify playlist. I hit download again almost immediately after, but my songs are now all greyed out. I can see Spotify is still using ...
  • Eni
  • Moderator
  • 877 Views
  • 1 replies
  • 0 likes
  • 877 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Connect notice constantly popup

PlanPremiumCountryDenmarkDeviceSamsung Galaxy S10Version: 8.7.14.1332Operating SystemAndroid My Question or IssueIf im connected to my reciever (Sony STR-1080) with spotify connect the app constantly popup with the message: You listening at <> will y...

  • Newbie
  • Plan Premium Country Denmark Device Samsung Galaxy S10 Version: 8.7.14.1332 Operating System Android   My Question or Issue If im connected to my reciever (Sony STR-1080) with spotify...
  • Eni
  • Moderator
  • 890 Views
  • 10 replies
  • 6 likes
  • 890 Views
  • 10 replies
  • 6 likes

Superuser Contribution Removing playlists from android auto

My son and I used to share a premium account. He now has his own account vai premium family. All of his playlists have been deleted from my account. Cannot see those playlists on my phone / pc. However when I plug my phone into my car and Spotify is ...

  • Casual Listener
  • My son and I used to share a premium account.    He now has his own account vai premium family.  All of his playlists have been deleted from my account. Cannot see those playlists on m...
  • Alex
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't jump to any point in a song in the lockscreen as in iphone

PlanPremiumCountryArgentinaDeviceSamsung S20 FeOperating SystemAndroid 11 My Question or IssueHello before I had an iPhone and could play and listen to any point of the song with a locked screen. Now I have a Samsung S20 Fe and it does not allow me t...

  • Casual Listener
  •  Plan Premium Country Argentina Device Samsung S20 Fe Operating System Android 11   My Question or Issue Hello before I had an iPhone and could play and listen to any point of the...
  • Ver
  • Spotify Legend
  • 260 Views
  • 3 replies
  • 0 likes
  • 260 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution cant see lyrics on android

PlanPremiumCountryU.S.A.DeviceSamsung Galaxy Note 9Operating SystemLatest (whatever it is) My Question or IssueDespite having done a thorough uninstall and following all of the guides I am unable to see lyrics. I am able to see Genius Behind the Lyri...

  • Newbie
  • Plan Premium Country U.S.A. Device Samsung Galaxy Note 9 Operating System Latest (whatever it is)   My Question or Issue Despite having done a thorough uninstall and following all of t...
  • Alex
  • Moderator
  • 177 Views
  • 1 replies
  • 0 likes
  • 177 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Mobile][Discover] A button that allows you to play randomised music in the music style u like.

It should be a nice feature that allows u to listen to randomised music but in your style. Like when a playslist ends random music begins to play but just a button that allows you to do that without you have to listen to a playslist.

  • Newbie
  • It should be a nice feature that allows u to listen to randomised music but in your style. Like when a playslist ends random music begins to play but just a button that allows you to do that without ...
  • Eni
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • Discover
    Mobile
  • 136 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Android Auto] Artist info is not displayed

PlanPremiumDeviceOneplus 8 Pro, Jeep Compass 4xe (2021)Operating SystemAndroid 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147) My IssueWhen I use spotify over a wired android auto connection in my car, the ar...

  • Music Fan
  • Plan Premium Device Oneplus 8 Pro, Jeep Compass 4xe (2021) Operating System Android 11 (Oxygen OS 11.0.10.10.IN11BA), Android Auto (7.1.614574-release), Spotify (8.7.0.1147)   My Issue W...
  • Elena
  • Moderator
  • 635 Views
  • 10 replies
  • 0 likes
  • android auto
    Artist
  • 635 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution App Suddenly Stopped Working

PlanPremiumCountryUSADeviceSamsung Galaxy 9Operating SystemMost recent android update My Question or IssueAs of 2 days ago my app completed stopped working only on my phone. Using the web browser spotify still works on a phone chrome browser, and usi...

  • Visitor
  • Plan Premium Country USA Device Samsung Galaxy 9 Operating System Most recent android update   My Question or Issue As of 2 days ago my app completed stopped working only on my pho...
  • maxfield034
  • Casual Listener
  • 800 Views
  • 2 replies
  • 0 likes
  • 800 Views
  • 2 replies
  • 0 likes

Superuser Contribution Genius Behind the Lyrics removed?

My Question or IssueWas the Genius Behind the Lyrics feature removed from the mobile app? If so, when? It doesn't seem to be there anymore with songs that ARE showing it on Roku and/or Chromecast (Chromecast shows it on more songs than Roku). Just wo...

  • Composer
  •   My Question or Issue Was the Genius Behind the Lyrics feature removed from the mobile app?  If so, when?  It doesn't seem to be there anymore with songs that ARE showing it on Roku...
  • Elena
  • Moderator
  • 3621 Views
  • 5 replies
  • 1 likes
  • 3621 Views
  • 5 replies
  • 1 likes

Unable to play or view music

PlanPremiumDeviceMotorola moto g6Operating SystemAndroid 9My Question or IssueAttempting to open an album or playlist page results in either a black screen, or shows a loading screen endlessly. I have tried the following in order to resolve this issu...

  • Casual Listener
  • Plan Premium Device Motorola moto g6 Operating System Android 9 My Question or Issue Attempting to open an album or playlist page results in either a black screen, or shows a loading screen ...
  • Amayy
  • Spotify Star
  • 241 Views
  • 3 replies
  • 0 likes
  • 241 Views
  • 3 replies
  • 0 likes