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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6852 Views

0 replies

7 likes

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Superuser Contribution plus button missing

PlanPremiumCountryUnited statesDeviceSamsung Galaxy S22 UltraOperating SystemAndroid 13 My Question or IssueMy issue is that the plus button is now replaced by the heart and I don't know why they would switch it back to the heart so i was wondering i...

Newbie

Plan Premium Country United states Device Samsung Galaxy S22 Ultra Operating System Android 13   My Question or Issue My issue is that the plus button is now replaced by the heart and ...

holzkohlengrill

Casual Listener

2142 Views

11 replies

8 likes

  • 2142 Views
  • 11 replies
  • 8 likes

Superuser Contribution Stop rewinding podcasts after notifications

So I listen to Spotify on my Galaxy s23 ultra. I like listening to podcasts. Every single time I get a notification the podcast rewinds for about 10 seconds. I don't mind the podcast being interrupted. But I feel like there should be a setting to tur...

Visitor

So I listen to Spotify on my Galaxy s23 ultra. I like listening to podcasts. Every single time I get a notification the podcast rewinds for about 10 seconds. I don't mind the podcast being interrupte...

Anth76

Casual Listener

1765 Views

6 replies

1 likes

  • 1765 Views
  • 6 replies
  • 1 likes

Superuser Contribution Progress bar not showing on my car touch screen

When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that had this progress bar going on just fine and then t...

Casual Listener

When I'm in car mode, the display on my touch screen doesn't show the progress bar of the song anymore. In fact, I'm having this issue for the majority of my playlist. Today, there was one song that ...

Vasil

Moderator

1671 Views

6 replies

0 likes

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Superuser Contribution Listening on my phone keeps switching to play on laptop

PlanPremiumCountryUsDeviceSamsung galaxy 23 ultra and windows 11 laptopOperating SystemAndroid My Question or IssueHow do I get music to stop playing on wrong device? I'm not with the laptop. I already set only play on devices on same network.

Newbie

Plan Premium Country Us Device Samsung galaxy 23 ultra and windows 11 laptop Operating System Android   My Question or Issue How do I get music to stop playing on wrong device? I'm not...

Alex

Spotify Legend

2058 Views

1 replies

0 likes

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Solved!!Superuser Contribution How do I force stop downloading endless downloads on Spotify

Plan PremiumCountry EstDevice Google pixel 6Operating System Android My Question or IssueSpotify keeps downloading 100s of tracks. Whenever it connects to wifi, it just updates endlessly. When I make a hotspot on a separate device, Spotify somehow ma...

Casual Listener

Plan Premium Country Est Device Google pixel 6 Operating System Android   My Question or Issue Spotify keeps downloading 100s of tracks. Whenever it connects to wifi, i...

ziggy3

Casual Listener

8921 Views

5 replies

0 likes

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Solved!!Superuser Contribution Unable to log in on my new Samsung Galaxy A53 5G

I'm unable to log in to my spotify account on this device, although it works on my Windows laptop, and my almost identical Samsung Galaxy A52 4G Android 13 phone (it also had problems logging in, but the usual clear cache/reinstall fix worked).Things...

Casual Listener

I'm unable to log in to my spotify account on this device, although it works on my Windows laptop, and my almost identical Samsung Galaxy A52 4G Android 13 phone (it also had problems logging in, but...

kasparas014

Casual Listener

1220 Views

3 replies

0 likes

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Superuser Contribution Why I can't get my verification list for around 9 days?

I've sent a link to my Spotify account, and was hoping for you to answer me in 2-3 days. But no! I'm waiting for it for, like, 9 days!

Visitor

I've sent a link to my Spotify account, and was hoping for you to answer me in 2-3 days. But no! I'm waiting for it for, like, 9 days!

Alex

Spotify Legend

290 Views

1 replies

0 likes

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Heaphone Amp EQ Support

PlanPremiumCountryUnited StatesDeviceGoogle Pixel 4a 5gOperating SystemAndroid 13 My Question or IssueI'm using Spotify on my Android device (Android 13, Google Pixel 4a 5g) and my headphones don't quite put out enough volume. I bought a headphone am...

Casual Listener

Plan Premium Country United States Device Google Pixel 4a 5g Operating System Android 13   My Question or Issue I'm using Spotify on my Android device (Android 13, Google Pixel 4a 5g) ...

ShaneB0826

Casual Listener

461 Views

2 replies

1 likes

  • 461 Views
  • 2 replies
  • 1 likes

Superuser Contribution I can't see my profile on smartphone

Hello,I have a problem see my profile on my smartphone.It writes me: "Something went wrong. Have another go? Try again"I reinstalled the Spotify app, restarted the smartphone, and cleared the cache. The problem still remains.I sent my profile link fr...

Casual Listener

Hello, I have a problem see my profile on my smartphone. It writes me: "Something went wrong. Have another go? Try again" I reinstalled the Spotify app, restarted the smartphone, and cleared the c...

Maria

Moderator

1009 Views

3 replies

0 likes

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Music volume extremely loud after finishing a call

PlanPremiumCountryUSA DeviceGoogle Pixel 6aOperating SystemAndroid 13 My Question or IssueWhen I finish a phone call or unpause the music or do anything really that starts playing Spotify music again, the volume is EXTREMELY loud and not matching the...

Newbie

  Plan Premium Country USA   Device Google Pixel 6a Operating System Android 13   My Question or Issue When I finish a phone call or unpause the music or do anything really...

439 Views

0 replies

2 likes

  • 439 Views
  • 0 replies
  • 2 likes

Superuser Contribution Interacting with songs in history boots you back to the top

PlanPremiumCountryIrelandDeviceSamsung S10eOperating SystemAndroid My Question or IssueWhen interacting with a song in your history on the mobile app, it boots you back to the top. When adding a song in your history to a Playlist or adding it to que,...

Visitor

  Plan Premium Country Ireland Device Samsung S10e Operating System Android   My Question or Issue When interacting with a song in your history on the mobile app, it boots you ba...

Eni

Moderator

348 Views

1 replies

0 likes

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Differences between playing playlists on Android and Windows

PlanFreeCountryUKDeviceSamsung Galaxy S22+Operating SystemAndroidMy Question or IssueSo I've been using Spotify for a few months. I built myself a playlist that I listen to regularly. Starting a couple of days ago there appears to be random songs not...

Visitor

Plan Free Country UK Device Samsung Galaxy S22+ Operating System Android My Question or Issue So I've been using Spotify for a few months. I built myself a playlist that I listen to regularl...

Prague

Community Legend

455 Views

1 replies

1 likes

  • 455 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't like or unlike songs on Android app

PlanPremium DeviceSamsung Note 8Operating SystemAndroid My Question or IssueFor a while now I've been unable to like or unlike songs on the Android app. Clicking the heart button, in any of the places it appears, does absolutely nothing. I can add/re...

Casual Listener

Plan Premium   Device Samsung Note 8 Operating System Android   My Question or Issue For a while now I've been unable to like or unlike songs on the Android app. Clicking the heart...

drewseff

Casual Listener

853 Views

4 replies

0 likes

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[Android] Add to/ Remove from multiple playlists in one go like on iOS

PlanPremiumCountryPolandDeviceHuawei p20 proOperating SystemAndroid My Question or IssueI've noticed on iOS (ver. 8.8.54.544) the "Add to playlist" button works differently than the one on Android (ver. 8.8.54.481 - which I don't know why it's older ...

Regular

Plan Premium Country Poland Device Huawei p20 pro Operating System Android   My Question or Issue I've noticed on iOS (ver. 8.8.54.544) the "Add to playlist" button works differently t...

355 Views

0 replies

0 likes

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Superuser Contribution android app no option to create new playlist when trying to add to a folder

If I find an album I want to listen to later I always used to click on add to playlist, navigate to a folder and press new playlist. Now when I click on add playlist I initially have the option for new playlist, but when I go into any folder it disap...

Casual Listener

If I find an album I want to listen to later I always used to click on add to playlist, navigate to a folder and press new playlist. Now when I click on add playlist I initially have the option for n...

Joan

Moderator

1018 Views

7 replies

1 likes

  • 1018 Views
  • 7 replies
  • 1 likes

Spotify EXIT

On previous Spotify versions, there was actually an exit. Now the only way to completely stop Spotify is to force stop it, or restart android. I left a review on the Android App play store that this was completely unacceptable, and I will continue to...

Visitor

On previous Spotify versions, there was actually an exit. Now the only way to completely stop Spotify is to force stop it, or restart android. I left a review on the Android App play store that this ...

515 Views

0 replies

0 likes

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Superuser Contribution I don't have an autoplay button

 PlanPremiumCountryTurkeyDeviceSamsung Galaxy A30sOperating SystemAndroid 11 My Question or IssueI want to disable autoplay of songs, but I don't have this button in Playback. How can I fix this?

Newbie

  Plan Premium Country Turkey Device Samsung Galaxy A30s Operating System Android 11   My Question or Issue I want to disable autoplay of songs, but I don't have this button in Playba...

Lyubka

Moderator

452 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Streaming gets interrupted. Why do have to suffer constant interruptions to my streaming? Every 5 mi

PlanFree/PremiumCountryDSwedenDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Samsung Galaxy S8Operating System(iOS 10, Android Oreo, Windows 10,etc.)Android 9My Question or IssueStreaming gets interrupted.Why do have to suffer constant inte...

Newbie

Plan Free/Premium Country DSweden Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Samsung Galaxy S8 Operating System (iOS 10, Android Oreo, Windows 10,etc.) Android 9 My Que...

Joan

Moderator

412 Views

1 replies

0 likes

  • 412 Views
  • 1 replies
  • 0 likes

Can´t log-in

Hi,SInce yesterday i´m not able to log-in to Spotify on my phone. I deleted and re-downloaded the app twice, restart my phone, but still nothing works. I use my phone 2 years now and i didn´t have an issue until now. Although it works perfectly on PC...

Visitor

Hi, SInce yesterday i´m not able to log-in to Spotify on my phone. I deleted and re-downloaded the app twice, restart my phone, but still nothing works. I use my phone 2 years now and i didn´t have ...

326 Views

0 replies

0 likes

  • 326 Views
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Superuser Contribution Spotify won't recognize Android phone under devices

Hi all,I could use some help getting Spotify on a Samsung s20fe to control an Alexa speaker. On my phone in the Spotify app, I can see all our devices for playing songs (Echo Dot, computer etc.) However, on my son's phone (a Samsung s20fe), none of t...

Newbie

Hi all, I could use some help getting Spotify on a Samsung s20fe to control an Alexa speaker.    On my phone in the Spotify app, I can see all our devices for playing songs (Echo Dot, co...

Dian

Spotify Legend

331 Views

1 replies

0 likes

  • 331 Views
  • 1 replies
  • 0 likes