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Explore is broken

Solved!

Explore is broken

None of the below information is required. However, the more you provide the easier it will be for us to try and help.

Plan

Premium

Country

Slovakia

Device

Samsung Galaxy A5

Operating System

Android 7

 

My Question or Issue

I have noticed a strange problem. It can be, because of My mobile, but I haven't such problem before. I've try to explore similar songs (It isn't radio, but explore function on the player) and It didn't work. It just play only first song and on the next song It writes something work, please try again. I have pressed 'try again', but nothing happened. I am still connected on the internet.

Please, if You have same issue, write about It or just press to have noticed this issue too.

Thank You.

Marco Oros

Reply

Accepted Solutions
Marked as solution

People, I know this problem. Previously It was from right to left. Now It is from down to up, I think to this scrolling.

View solution in original post

3 Replies
Marked as solution

People, I know this problem. Previously It was from right to left. Now It is from down to up, I think to this scrolling.

Hey @Noguri,

 

Thanks for reaching out.

 

Can you please send us a short video of the issue or a few screenshots showing where exactly you are seeing this error? Also:

  • Let us know your app version.
  • See if the same happens with a different internet connection.
  • Try reinstalling the app

We'll be on the lookout for your reply.

MihailYModerator
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I couldn't send It, because I am blind. Anyway, I've found this problem, as I've described on this thread.

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