Spotify codes for specific song open the album but play a random song.

Spotify codes for specific song open the album but play a random song.

ArcadeLove

Plan

Premium

Country

 

Device

Redmi Note /

Operating System

Android 9, with MIUI Global 10.3.12

 

My Question or Issue

I have crated and experimented with several of the spotify codes for specific song and none of them seem to work properly. They play a random song from the same album as the song in the code. I don't know if this is device specific or if it is in android because I tried the code in an iPad (with the same account) and it worked fine, it opened the correct song, I also tried it on a iPhone 6 and it also work perfecly, I don't own another android device so I can't test it there.This is one of my code for testingThis is one of my code for testing

 

It opened another song but from the same albumIt opened another song but from the same album

 

And it activated the shuffle button, I made sure it was deactivated before.And it activated the shuffle button, I made sure it was deactivated before.

EDIT: I checked on another android device and in a newer iPhone and as expected in the android didn't work but in iOS did. Maybe is a android bug or somenthing.

 

Reply
4 Replies

aetreia

Same problem here with RN7, MIUI11 Android 10.

It's pretty frustrating because I'm not sure if it will work properly when I send someone a code

Ver

Hey folks,

 

Thanks for getting in touch with us. This sounds odd and we'll do our best to help you out.

 

We'd suggest you start off by restarting the device. Then you can log out and log back in to the account.

 

If that doesn't do the trick, it's a good idea to check these steps and run a clean reinstall. That way you can make sure the app is up-to-date and the cache is not causing this issue.

 

@aetreia You can also try with another device. By doing that we can see if it's a device-related issue.

 

Keep us in the loop! If you have questions, we are here for you.

 

 

 

Ver Moderator
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RazorbackGirl83

I'm having the same issue. Works fine on iPhone or computer (code automatically plays single song) but when I scan with my Galaxy (Android) it pulls up the WHOLE album instead of the one song the code is for. 

 

I have done a clean install as well. 

CarlosE

Hi @RazorbackGirl83

 

Thanks for posting on the Community and welcome.

 

Just to confirm, does the expected song play when Spotify opens the code (despite you can see the album), or the first song of the album? Moreover, let us know if this happens when scanning other codes (songs).

 

We'll be waiting for your reply.

 

CarlosEModerator
 
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