Help Wizard

Step 1

NEXT STEP

Auto-Download Podcast Feature Hangs

Auto-Download Podcast Feature Hangs

Plan

Premium

Country

United States

Device

Samsung Galaxy 10+

Operating System

Android 12

 

My Question or Issue

When enabled, the auto-download feature for new podcasts will attempt to download anything new and they all "hang" with spinning download icons but nothing actually downloads. If you close out of the app, reopen then everything downloads as expected. This happens every time, even after a reinstall (BTW, that workaround is getting old too).

Reply
1 Reply

Hi there @RPM2182,

 

Thanks for the post.

 

We'd suggest checking your phone's app settings for Spotify to make sure that all the permissions are enabled for the app. This is most likely happening, because the OS is blocking the Spotify app from automatically downloading content in the background. 

 

It's also a good idea to check that the Spotify app is excluded from any automatic cache clearing or performance boosting processes. 

 

Hope this helps.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts