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My app keeps downloading albums that I am not playing

My app keeps downloading albums that I am not playing

So, I was removing some downloads to free up space on my phone. I removed some downloads for albums to make more space, so that I can redownload albums in the future. But, it redownloads albums that I am not playing. What could that be?

Screenshot_20240611-060238_Spotify.jpg

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Screenshot_20240611-060300_Spotify.jpg

Screenshot_20240611-060309_Spotify.jpg

Screenshot_20240611-060317_Spotify.jpg

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Reply
1 Reply

Hey @EthanChai1,

 

Thanks for posting this thread and for the screenshots!

 

Could you test by completely removing all of the downloaded content by going to Settings > Storage > Remove all downloads and then clear the cache with the button underneath? Clearing the cache helps with any performance issues and we recommend it from time to time. This is an extra step in case the app misbehaves.

 

We understand it's not ideal to remove all of your downloads because you'd have to re-download the desired content afterwards, but it's still worth testing to see if the albums would stop downloading automatically. 

 

Thanks and keep us posted on how it goes 🙂

IvelinaModerator
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