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Android auto, spotify plays random songs instead my playlist

Android auto, spotify plays random songs instead my playlist

Plan

Premium

Country

CZ

Device

Galaxy Note 10

Operating System

android 12

 

My Question or Issue

having extremely annoying issue with Spotify. When I pick a playlist on my phone it plays fine. But when I use the headunit itself to pick a playlist the first song I choose plays fine but then it starts playing some random songs that are not even in my playlist. I don't have Shuffle or enhanced playlist turned on so wth. Any ideas?

Reply
5 Replies

Hey there @xgi-pgtlr_oro,

Thanks for reaching out on the Community!

Do you notice any difference if you try clearing saved cache from the app? 

We also suggest double-checking if you have any tracks added to the queue. You can see and remove tracks by following the steps on this page.

If that doesn't do the trick, let us know what Spotify version you're currently running. If possible, could you try using another device to see if you experience the same thing?

Keep us posted on how it goes.

MariaModerator
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Hello, I tried to clear cache and also checked the queue which was empty. Unfortunately it still plays random songs when i choose playlist from the AA interface.

Hi @xgi-pgtlr_oro,

 

Thanks for the reply. Could you please provide us the following:

  • How are the devices connected exactly? Please explain your setup in a bit more detail.
  • When did this start happening?
  • Are the songs completely random or are they from some other playlist?
  • Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.

JoanModerator
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It's a bug and it should be easily reproducable in the following way:

1. Connect phone to car with Android Auto

2. Open Spotify on head-unit

3. Select song in playlist

4. Skip song

5. Random song plays instead of next one in playlist.

 

Please do us all a favor, save us all a bunch of time, and forward it to appropriate developer team instead of an infinite loop of frankly unhelpful troubleshooting steps.

 

Hope I was clear enough. Have a great day!

Hey @henrikx 

 

Thank you for joining the conversation.

 

In order to continue investigating this with the relevant teams, we'll need the info asked by @Joan in the previous thread to have as much details as possible of the described issue. So in this case, please include in your next response the requested info.
 

Also, would you mind sharing  the make, model, and OS version of the device connected to your car, along with the Spotify version you're currently running there?

Lastly, and if possible; could any of you record a short video where we can take a better look? You can attach it to your next response by using the Insert Video option in the post editor. You can also upload it to YouTube or Google Drive and share the link with us (make sure the video has the permissions for anyone to see it).
 

We'll be on the lookout.

OscarDCModerator
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