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Playlists appear empty in the mobile app after switching plans
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Plan
Switched to Free
Country
India
Device
Samsung Galaxy S22 Ultra
Operating System
Android 14 - One UI 6.1
My Question or Issue
I recently switched to the free plan from a Premium Individual plan earlier. I am moving to a different country and was planning to switch to the student plan once my enrollment is complete.
I figured that the songs I had downloaded to listen offline would just be removed from the storage when I make the switch to the free plan. Rather, now I see that my playlists are all empty in the app with a feature saying I can "Swipe through the songs previously in the playlist". I had about 455 songs in one of the playlists and hundreds in a few others.
Thankfully, the playlists are retained in the web player but just not in the app. I've tried to uninstall and install the app, cleared the cache and all storage, none of the steps helped.
Please let me know how I can access the playlists through the app.
(For some reason I couldn't sign into the community webpage and post this with my account. But problem for another day.)
Thanks and Regards,
Sriram
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