Spotify Kids account problem to listen simultaneously on innioasis G1 devices
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Hello, we are experiencing an issue with Spotify Kids accounts getting mixed up. Let me explain:
We gifted two INNIOASIS G1 players to our two children, each with their own Spotify Kids account linked to our family plan. However, when they use them at the same time, after a few hours, one of them ends up with the other’s favorites, and they can no longer listen simultaneously.
We’ve already tried logging both accounts out and reconnecting them multiple times. This works temporarily (for a few hours), but the problem comes back. How can I fix this issue?
Thank you!
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