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Topics with Label: unplayable

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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120191 Views

27 replies

4 likes

  • 120191 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242490 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242490 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603821 Views

79 replies

3 likes

  • 603821 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496574 Views

581 replies

42 likes

Account
Free
  • 496574 Views
  • 581 replies
  • 42 likes

New Device, now most of my playlist songs are greyed out

Used Spotify on an S7 and S8 for the past few years (and on desktop, both Mac and PC). Switched to an S9 and now most of the songs in my playlists are greyed out (unplayable). Songs were played yesterday on an S8, now not available on an S9 (but stil...

Casual Listener

  Used Spotify on an S7 and S8 for the past few years (and on desktop, both Mac and PC).  Switched to an S9 and now most of the songs in my playlists are greyed out (unplayable).  S...

Joe

Community Legend

1703 Views

4 replies

0 likes

Greyed out songs
Samsung S9
unplayable
  • 1703 Views
  • 4 replies
  • 0 likes