Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Topics with Label: Connectivity

Labels

Forum Posts

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

112502 Views

26 replies

3 likes

  • 112502 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

226369 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 226369 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

584198 Views

79 replies

3 likes

  • 584198 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

480722 Views

577 replies

40 likes

Account
Free
  • 480722 Views
  • 577 replies
  • 40 likes

Can't play this right now - multiple devices

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, resetting the Internet, but it's driving me crazy t...

Visitor

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the c...

545 Views

0 replies

1 likes

Connectivity
devices
Streaming Issue
  • 545 Views
  • 0 replies
  • 1 likes

Spotify Unable to Struggles to Connect to Network after the last update

PlanPremiumCountry AustraliaDeviceLG v30+ LG-H930DSOperating SystemAndroid 8.0.0 My Question or Issue Since the latest Spotify update 8.4.77.779 my spotify app is sturggling to connect to mobile network of Wi-Fi.Try to search for music mostly times o...

Casual Listener

...20 songs left after 3 days of trying to download.   I have great connectivity on both 4G and WiFi (cable) networks.   I have restarted my phone, reinstalled the app and nothing helped. I...

atolo20

Casual Listener

944 Views

3 replies

0 likes

Connectivity
need help
Spotify
  • 944 Views
  • 3 replies
  • 0 likes

"Go online to see menu"

I'm fully connected to the Internet, but when I try to open a menu, it gives me the "Go online to see menu". According to Spotify I have followed their troubleshooting tree, reset my phone, reinstalled Spotify, and all my software/firmware is up to d...

Newbie

I'm fully connected to the Internet, but when I try to open a menu, it gives me the "Go online to see menu". According to Spotify I have followed their troubleshooting tree, reset my phone, reinstall...

Mabrooke

Regular

17812 Views

38 replies

33 likes

Connectivity
  • 17812 Views
  • 38 replies
  • 33 likes

THESE CONNECTION ISSUES, ARE YOU SERIOUS???

I'm seriously fed up with the absolutely ridiculous login times. I've tried every single troubleshooting guide in this forum and beyond to fix the problem, but without success. I've even gone as far as replacing my Note4 with an S7 Edge and a brand n...

Visitor

I'm seriously fed up with the absolutely ridiculous login times. I've tried every single troubleshooting guide in this forum and beyond to fix the problem, but without success. I've even gone as far ...

Joe

Community Legend

736 Views

1 replies

0 likes

Connectivity
Login Errors
Login problems android
login time
  • 736 Views
  • 1 replies
  • 0 likes