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Topics with Label: Connectivity

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Forum Posts

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120086 Views

27 replies

4 likes

  • 120086 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242334 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242334 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

603650 Views

79 replies

3 likes

  • 603650 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

496326 Views

581 replies

42 likes

Account
Free
  • 496326 Views
  • 581 replies
  • 42 likes

Can't play this right now - multiple devices

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the connections, resetting the Internet, but it's driving me crazy t...

Visitor

Premium user here and I keep getting connectivity issues. All devices are online via Alexa, Sonos and Google Home accounts and I can play Spotify through these apps. Tried resetting the c...

555 Views

0 replies

1 likes

Connectivity
devices
Streaming Issue
  • 555 Views
  • 0 replies
  • 1 likes

Spotify Unable to Struggles to Connect to Network after the last update

PlanPremiumCountry AustraliaDeviceLG v30+ LG-H930DSOperating SystemAndroid 8.0.0 My Question or Issue Since the latest Spotify update 8.4.77.779 my spotify app is sturggling to connect to mobile network of Wi-Fi.Try to search for music mostly times o...

Casual Listener

...20 songs left after 3 days of trying to download.   I have great connectivity on both 4G and WiFi (cable) networks.   I have restarted my phone, reinstalled the app and nothing helped. I...

atolo20

Casual Listener

963 Views

3 replies

0 likes

Connectivity
need help
Spotify
  • 963 Views
  • 3 replies
  • 0 likes

"Go online to see menu"

I'm fully connected to the Internet, but when I try to open a menu, it gives me the "Go online to see menu". According to Spotify I have followed their troubleshooting tree, reset my phone, reinstalled Spotify, and all my software/firmware is up to d...

Newbie

I'm fully connected to the Internet, but when I try to open a menu, it gives me the "Go online to see menu". According to Spotify I have followed their troubleshooting tree, reset my phone, reinstall...

Mabrooke

Regular

17997 Views

38 replies

33 likes

Connectivity
  • 17997 Views
  • 38 replies
  • 33 likes

THESE CONNECTION ISSUES, ARE YOU SERIOUS???

I'm seriously fed up with the absolutely ridiculous login times. I've tried every single troubleshooting guide in this forum and beyond to fix the problem, but without success. I've even gone as far as replacing my Note4 with an S7 Edge and a brand n...

Visitor

I'm seriously fed up with the absolutely ridiculous login times. I've tried every single troubleshooting guide in this forum and beyond to fix the problem, but without success. I've even gone as far ...

Joe

Community Legend

753 Views

1 replies

0 likes

Connectivity
Login Errors
Login problems android
login time
  • 753 Views
  • 1 replies
  • 0 likes