Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Topics with Label: available devices

Labels

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46404 Views
  • 66 replies
  • 25 likes
  • 46404 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879690 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879690 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26822 Views
  • 4 replies
  • 0 likes
  • 26822 Views
  • 4 replies
  • 0 likes

Plugging headphone to Android phone to make a phone call cause to music stop on synced SmartTV

I am listening music from my Samsung SmartTV which synced with my Android phone.But when I plug headphone to Android phone to make a phone call ends up music stop on SmartTV and starts to play in headphones. PlanPremiumDeviceSamsung Galaxy S7 EdgeOpe...

  • Visitor
  • I am listening music from my Samsung SmartTV which synced with my Android phone. But when I plug headphone to Android phone to make a phone call ends up music stop on SmartTV and starts to play in h...
  • 315 Views
  • 0 replies
  • 0 likes
  • available devices
    headphone
  • 315 Views
  • 0 replies
  • 0 likes

Superuser Contribution Available devices not showing

I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since about 2 weeks this has become more difficult.My 'avai...

  • Casual Listener
  • I am always listening to Spotify, especially when going to my work and back. I used to come home and my phone automatically connects to my WiFi and then I cast my music to my chromecast. But since ab...
  • magnusholmqvist
  • Spotify
  • 1735 Views
  • 3 replies
  • 1 likes
  • available devices
  • 1735 Views
  • 3 replies
  • 1 likes

Spotify Connect Not working with echo dot when connected via mobile hotspot

I have an echo dot on my car, it is connected with the internet via mobile hotspot from my android Device. I can't control the music on echo dot via Spotify app on the android Device that is serving the hotspot. "Available devices" isn't shown in Spo...

  • Newbie
  • I have an echo dot on my car, it is connected with the internet via mobile hotspot from my android Device. I can't control the music on echo dot via Spotify app on the android Device that is serving ...
  • 1139 Views
  • 0 replies
  • 0 likes
  • available devices
    Car
    Echo Dot
    hotspot
    Mobile
  • 1139 Views
  • 0 replies
  • 0 likes