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Please see below the most popular frequently asked questions.
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Please see below the current ongoing issues which are under investigation.
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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
cohendylan1
Gig Goer
242434 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
PlanPremiumCountryUKDevicePixel 6Operating SystemAndroid 12 My Question or IssueFor the past week or so music has been randomly pausing on my Pixel 6.- The app is not crashing, or closing, but the music just pauses.- This happens even if the screen i...
Casual Listener
Plan Premium Country UK Device Pixel 6 Operating System Android 12 My Question or Issue For the past week or so music has been randomly pausing on my Pixel 6. - The app is n...
Jscorer3
Visitor
18439 Views
13 replies
1 likes
PlanPremiumCountryCanadaDevicePixel 6Operating SystemAndroid 14Spotify Version8.8.90.893 Half of the songs in my downloaded Liked songs don't play when tapped. The song bar disappears when they are tapped. But I can play those same songs from the Sea...
Music Fan
Plan Premium Country Canada Device Pixel 6 Operating System Android 14 Spotify Version 8.8.90.893 Half of the songs in my downloaded Liked songs don't play when tapped. The song bar...
OscarDC
Moderator
2484 Views
17 replies
0 likes
When using my iPhone X or my Samsung Galaxy S8 I can control Spotify Connect's volume for my Sonos or Echo Dot when Spotify runs in the Background or the Phone is locked. However on my Pixel 6 this is not working. The only way to control the volume i...
Casual Listener
When using my iPhone X or my Samsung Galaxy S8 I can control Spotify Connect's volume for my Sonos or Echo Dot when Spotify runs in the Background or the Phone is locked. However on my Pixel 6 this i...
Eni
Moderator
6188 Views
3 replies
0 likes