Music pausing frequently on Pixel 6

[bob58]

Plan

Premium

Country

UK

Device

Pixel 6

Operating System

Android 12

My Question or Issue

For the past week or so music has been randomly pausing on my Pixel 6.

- The app is not crashing, or closing, but the music just pauses.

- This happens even if the screen is left on with Spotify open.

- It happens on all output devices (phone speaker, Bluetooth headphones, Bluetooth speaker).

- Sometimes it happens every 5 - 10 minutes, and sometimes it doesn't happen for an hour or so.

[MafeG · Accepted solution]

Hi @bob58,

Thank you for posting on the Community, and welcome!

To start, we'd like to know if this is happening only on your phone, or if you've also tried using other devices to see if there's a difference. 

Also, does the same happen if you activate the Offline Mode and play your music without being connected to the internet? 

Lastly, could you run a clean reinstall of the app?. This one is more thorough than a regular one and can be helpful to get rid of any cache that might be causing trouble. 

Keep us posted.

[bob58]

Hi there,

It was only happening on my phone, but a re-install of the app fixed it (simply uninstalled as normal, then clicked install again).

Thanks.

[Alex]

Hey @bob58,

Thanks for the post and for letting the Community know what fixed the issue for you.

This is helpful for other members facing similar issues.

Don't hesitate to reach out again if the issue returns.

[Sash108]

I'm having the same issues and it's on all music, Spotify, YouTube, even my own music played through vlc player. 

[AndresM]

Hi @Sash108,

Thanks for reaching out about this in the Community and welcome. 

Could you send us the exact make/model, OS version and Spotify version installed on your device? 

On another note, could you tell us if the music stops when receiving an app notification? Also, let us know if the issue started after any recent update.

Lastly, we suggest that you log out, restart your device and tell us if the issue persists. 

We'll be standing by.

[aschneiderdev]

Happens whenever I charge my phone. I listen to ambient noise and I feel like Google just wants to know if I am asleep.