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Topics with Label: Connectivity issues

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Forum Posts

Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

120502 Views

27 replies

4 likes

  • 120502 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

242998 Views

156 replies

11 likes

Android
autoplay
bluetooth
  • 242998 Views
  • 156 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

604386 Views

79 replies

3 likes

  • 604386 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

497095 Views

581 replies

42 likes

Account
Free
  • 497095 Views
  • 581 replies
  • 42 likes

Solved!!Superuser Contribution Playback skips/offsets after ads and forces offline mode on Android

PlanFreeCountryGermanyDeviceSamsung Galaxy 26+Operating SystemAndroidMy IssueAfter ADs, songs don't start at their proper marks, they start on 00:03 or even later. Latest was like 00:21. I have also noticed that they don't end at their proper marks. ...

Casual Listener

Plan Free Country Germany Device Samsung Galaxy 26+ Operating System Android My Issue After ADs, songs don't start at their proper marks, they start on 00:03 or even later. Latest was like 0...

OscarDC

Moderator

213 Views

6 replies

0 likes

Ads
Android
Connectivity issues
metadata
Playback issues
  • 213 Views
  • 6 replies
  • 0 likes

Android Oreo offline

I'm using Spotify on Android Oreo, but I cannot use the search feature as I get the message "Something went wrong...". I go through uninstall, delete, check the residual folders, clear, and then do a reinstall and search is back. In the morning I am ...

Newbie

I'm using Spotify on Android Oreo, but I cannot use the search feature as I get the message "Something went wrong...".   I go through uninstall, delete, check the residual folders, clear, and ...

527 Views

0 replies

0 likes

Connectivity issues
  • 527 Views
  • 0 replies
  • 0 likes