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Please see below the most popular frequently asked questions.
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Please see below the current ongoing issues which are under investigation.
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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
cohendylan1
Gig Goer
245941 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
As of this morning the "offline" status toggle in the android pull down menu has disappeared. It was such an easy way to change to offline mode for a brief periode (e.g. When someone at home started listening Spotify on Google home or when on a train...
Regular
...tarted listening Spotify on Google home or when on a train,..). You just had to pull down the notification menu and in the easy acces buttons there was a "offline" button. Now it's gone. Anybody else h...
Mathewjg01
Visitor
26492 Views
46 replies
70 likes
PlanFree/PremiumCountryUSA DeviceGalaxy S20 FEOperating SystemAndroid ver. 12 My Question or Issue I'm not sure why/when it happened, but today I noticed that the control buttons are rearranged! I've already tried reinstalling spotify, disable the ca...
Newbie
...he control buttons are rearranged! I've already tried reinstalling spotify, disable the canvas loop, nothing seems to be fixing it. If anyone has any ideas how to fix this please let me know!&n...
Imtisangla
Visitor
38761 Views
86 replies
39 likes
Premium, UK, Samsung S8, Oreo My Question or Issue: When I am sent music through Facebook messenger I am only able to play a short 30 second clip. If I press play on Spotify instead of bringing me to the full song on my spotify app, I am just brought...
Newbie
Premium, UK, Samsung S8, Oreo My Question or Issue: When I am sent music through Facebook messenger I am only able to play a short 30 second clip. If I press play on Spotify instead...
ziekrage
Newbie
2354 Views
2 replies
1 likes
Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any button for that. Screenshot :http://i.imgur.com/tuVRz3...
Regular
Hi, my Inbox button just disappeared 1 month ago. I thought the updates will fix it, but not. And I can get my Inbox message, but after I close it, I can't open it again, because I don't have any button...
RobertEspinoza
Newbie
1732 Views
5 replies
0 likes