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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanFree/PremiumCountryPhilippinesDeviceOppo Reno8 TOperating SystemColorOS My Question or IssueTo keep it short, Spotify does not work only on the phone specified above. It works perfectly smooth on my tablet with is HONOR, on my dad's phone A5i, an...
Newbie
Plan Free/Premium Country Philippines Device Oppo Reno8 T Operating System ColorOS My Question or Issue To keep it short, Spotify does not work only on the phone specified above. It ...
158 Views
0 replies
0 likes
My Question or IssueSpotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "Something went wrong, Spotify closed because this app ...
Newbie
My Question or Issue Spotify works smoothly on my PC and the web page on the web. Unfortunately the app won't open on my phone, I'll click the app and it just backs out giving me a message saying "S...
Pabmarex
Visitor
29753 Views
24 replies
1 likes
PlanPremium DuoCountryUnited StatesDeviceSamsung A16Operating SystemAndriod ver. 15, One UI ver. 7.0 My Question or IssueMy spotify app became unable to load any albums or playlists at all when I tried to use the app. I attempted to restart my device...
Newbie
Plan Premium Duo Country United States Device Samsung A16 Operating System Andriod ver. 15, One UI ver. 7.0 My Question or Issue My spotify app became unable to load any albums or p...
Dessi
Moderator
1046 Views
3 replies
0 likes
PlanFreeCountryindiaDeviceSamsung a22Operating SystemAndroid version 12 My Question or IssueLike every time I close the app. Songs wont play no more on the playlist and i need to manually select another song to make it work again. please fix this bug...
Visitor
Plan Free Country india Device Samsung a22 Operating System Android version 12 My Question or Issue Like every time I close the app. Songs wont play no more on the playlist a...
Yordan
Moderator
2538 Views
12 replies
6 likes
PlanPremiumCountryUnited StatesDeviceOnePlus 8 Pro, PCOperating SystemOxygen Os 11, Windows 10 My Question or IssueWhen trying to transfer music from one device to the other, an issue I face is going from my computer to my phone, when I open Spotify ...
Music Fan
Plan Premium Country United States Device OnePlus 8 Pro, PC Operating System Oxygen Os 11, Windows 10 My Question or Issue When trying to transfer music from one device to the other,...
Ivan
Spotify Legend
1365 Views
4 replies
0 likes
Premium/USA -Amazon Fire 8 Andriod With the most recent update to the Spotify app on my Fire, the menu bar location changed to the side w/out any setting being changed on my part. The new location has made spotify nearly useless on my device as it's ...
Newbie
Premium/USA -Amazon Fire 8 Andriod With the most recent update to the Spotify app on my Fire, the menu bar location changed to the side w/out any setting being changed on my part. The new l...
Fuquad
Casual Listener
18112 Views
17 replies
3 likes
PlanPremiumCountryBelgium DeviceSamsung A3 2017 Operating SystemAndriod Oreo (8.0.1) My Question or IssueHello again Spotify Support,I discovered for the so many times that I lost all my OFFLINE playlists. I believe this happens every time the Spotif...
Gig Goer
Plan Premium Country Belgium Device Samsung A3 2017 Operating System Andriod Oreo (8.0.1) My Question or Issue Hello again Spotify Support, I d...
leroinain
Casual Listener
1019 Views
2 replies
1 likes
I have lots of songs on my computer which are not on Spotify it's self. So I imported them. I have all of my local files in a playlist called "Saved". I have configured all of my firewall settings, allowing all spotify.exe's to get through. I have th...
Casual Listener
I have lots of songs on my computer which are not on Spotify it's self. So I imported them. I have all of my local files in a playlist called "Saved". I have configured all of my firewall settings, a...
Mythopoet12
Newbie
10725 Views
10 replies
2 likes
I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. I created a playlist populated with only the local files that were added. Playing on the PC worked fine however, when trying to play this new p...
Casual Listener
I recently downloaded a mixtape onto both my PC and my phone, so the exact same files are on both devices. I created a playlist populated with only the local files that were added. Playing on ...
Joe
Community Legend
908 Views
3 replies
0 likes
Hello,I have one Samsung Galaxy A3 with a 128GB SD card as my only device that is my offline device.However if I check my offline devices it looks that I have 3 andriod devices. As it doesn't tell which Andriod Device it is, I am confused.Is this sti...
Gig Goer
Hello, I have one Samsung Galaxy A3 with a 128GB SD card as my only device that is my offline device. However if I check my offline devices it looks that I have 3 andriod devices. As it doesn't t...
584 Views
0 replies
0 likes
I am getting a "This track is unavailable" message when using Spotify on my Galaxy S5. Sometimes it pops up for every single song, sometimes it's less. It's been like this for several weeks now. Here's what I've tried:1. Restarted phone2. Uninstalled...
Newbie
I am getting a "This track is unavailable" message when using Spotify on my Galaxy S5. Sometimes it pops up for every single song, sometimes it's less. It's been like this for several weeks now. Here...
507 Views
0 replies
0 likes
On a Z5, premium user.Everything was fine when I went to bed (playing as I go to sleep), woke up in the middle of the night and everything has a metallic sounds to it, completely messed up. Helium and slowish? Dunno how else to describe it.Plays fine...
Casual Listener
On a Z5, premium user. Everything was fine when I went to bed (playing as I go to sleep), woke up in the middle of the night and everything has a metallic sounds to it, completely messed up. Heliu...
osornios
Spotify Star
1270 Views
3 replies
0 likes
Hi,I've recently started using Samsung Note 5 and realized everytime I accept a call spotify doesn't pauses the music. So I end up not hearing a thing from the person I'm talking to and have to keep them wait until I pause it manually.Is there a sett...
Casual Listener
Hi, I've recently started using Samsung Note 5 and realized everytime I accept a call spotify doesn't pauses the music. So I end up not hearing a thing from the person I'm talking to and have t...
TheSeeker
Gig Goer
3985 Views
2 replies
0 likes
