Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremium, probably bothCountry GermanyDeviceGalaxy S 8Operating SystemAndroid 8.0.0 My Question or Issue The songs in a mixtape start where I last stopped listening to them, although another song was played before it. Recreate: * Start a mixtape* ...
Casual Listener
...he app * start the app later * start the mixtapes at another song than the one we stopped at above * wait for the song from step 2 to be played * the song from step 2 will not start at the s...
Loxer
Community Legend
825 Views
3 replies
0 likes
PlanPremiumCountry GermanyDeviceHTC U11+Operating SystemAndroid 8.0.0 My Question or Issue When listening to mixtapes, Album radio or whatever, Spotify will automatically choose similar songs and attaches them to the queue.But for a few weeks now, wh...
Casual Listener
Plan Premium Country Germany Device HTC U11+ Operating System Android 8.0.0 My Question or Issue When listening to mixtapes, Album radio or whatever, Spotify will a...
Lahr3n
Casual Listener
747 Views
2 replies
0 likes
