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Please see below the most popular frequently asked questions.
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Please see below the current ongoing issues which are under investigation.
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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
cohendylan1
Gig Goer
242317 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
PlanFreeCountryUSADeviceSamsung S23Operating SystemAndroid 14 My Question or IssueSystem volume spikes for a bit then lowers below what it originally was at without changing volume %. This occurs when I open the app and skip a song for the first time...
Newbie
Plan Free Country USA Device Samsung S23 Operating System Android 14 My Question or Issue System volume spikes for a bit then lowers below what it originally was at without c...
Dessi
Moderator
3646 Views
1 replies
0 likes
Android app
Newbie
Android app
ThatMaestroGuy
Casual Listener
642 Views
1 replies
2 likes
Since there are some songs and albums that are not available on Spotify (for example, Beyonce's Lemonade album) I bought them on Itunes with the intention to sync them to my Spotify account. At first it worked, and I synced the songs to the desktop a...
Casual Listener
Since there are some songs and albums that are not available on Spotify (for example, Beyonce's Lemonade album) I bought them on Itunes with the intention to sync them to my Spotify account. At first...
Alejandar
Spotify
656 Views
1 replies
0 likes
If there is an ongoing issue and the community is not finding the solution, how is one to contact Spotify directly to get the problem solved? Im sure more than just myself have experienced this issue and have also been forced to cancel subscription u...
Casual Listener
If there is an ongoing issue and the community is not finding the solution, how is one to contact Spotify directly to get the problem solved? Im sure more than just myself have experienced t...
847 Views
0 replies
0 likes
I already tried to reach install the appI have tried to change certain settingsNothing works besides me leaving my screen on and on the app. This is the solution I found, but really, is that even necessary. The issue has been happening for the past t...
Newbie
I already tried to reach install the app I have tried to change certain settings Nothing works besides me leaving my screen on and on the app. This is the solution I found, but really, is that ...
Joe
Community Legend
646 Views
1 replies
0 likes
As of a week ago my spotify playlist library shows playlists that refuse to load. It is like they are corrupted but even after erasing all data, they are still there. I cannot open them and when i scroll over them the app lags terribly. Id rather not...
Newbie
As of a week ago my spotify playlist library shows playlists that refuse to load. It is like they are corrupted but even after erasing all data, they are still there. I cannot open them and when i sc...
592 Views
0 replies
0 likes
Android 5.0Galaxy S5
Newbie
Android 5.0 Galaxy S5
672 Views
0 replies
0 likes
I want to listen to a playing, but Spotify only plays one song all the time, when I switch it plays only the song I switched to.I have got Spotify Free
Casual Listener
I want to listen to a playing, but Spotify only plays one song all the time, when I switch it plays only the song I switched to. I have got Spotify Free
atom1989
Community Legend
3783 Views
6 replies
0 likes