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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System
: Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For
2 weeks, i often have trouble with the songs queue. Playlist is added
twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My
Question or IssueWhenever a bluetooth device is connected to my phone,
Spotify automatically starts playing the last song it was paused on if
my phone makes any "noise". If I recie...
On my lock screen, the Spotify controls no longer appear as a permanent
notification while music is playing. They are still present when I
expand the notification bar on an unlocked phone, however.I have tried
closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question
or IssueI logged into my account and saw that I can't play a single song
and absolutely all playlists are empty. I don't know what this could be
connected with. Moreover, this pr...
PlanPremium CountryUnited Kingdom DeviceSamsung Note 20 Ultra Operating
SystemAndroid My Question or Issue Echoing other people's issue, I
thought I would post mine, to give this issue more attention Since the
new update, it is an interminable proces...
...ut scrolling down I encounter constant loading screens It is becoming borderline unusable as any intention of quickly playing an album! Especially if further down the alphabetised list is a t...
PlanPremiumCountryNorwayDeviceSamsung Galaxy S22 UltraOperating
SystemAndroid 12 My Question or IssueHello, I'm having issues with my
Spotify not loading and being stuck on the Spotify logo when I try to
start it. I started having this issue yesterda...
Plan Premium Country Norway Device Samsung Galaxy S22 Ultra Operating System Android 12 My Question or Issue Hello, I'm having issues with my Spotify not loading and being s...
When attempting to play a file on a slow internet connection, Spotify
will begin to LOAD the content, but won't display any obvious sign that
it's doing so. This happens especially often on poor internet
connections, or with larger files. This create...
...bvious 'loading' visual to fill the user in. I'm certain I've seen other examples of the app either not responding or seeming not to respond to particular commands, but can't remember them now, and am h...
PlanPremiumCountryUSDeviceSamsung Galaxy S10+Operating SystemAndroid 9
(up to date) My Question or IssueFor YEARS Ive been dealing with an
issue where when I try to search for songs or artists from my phone, or
access these menu for a song/artist/alb...
...or songs or artists from my phone, or access these menu for a song/artist/album by long pressing, I get the green loading circle for a very long time. Sometimes it says something like "go online to s...
PlanPremiumCountryUSA DeviceS7Operating SystemAndoroid 8 My Question or
IssueMy library is hosted on an SD card which has good read write
ability.Spotify takes forever to play a song when I click on it or
sometimes it randomly stops playing or skips/...
Plan Premium Country USA Device S7 Operating System Andoroid 8 My Question or Issue My library is hosted on an SD card which has good read write ability. Spotify takes f...
United StatesPremium Device: Samsung Galaxy S7Operating SystemAndriod
8.0 Oreo I've gone through (more than once) the steps you should go
through to reset Spotify on Andriod (uninstall, delete com.spotify in
Andriod/data, remove from offline devices,...
United States Premium Device: Samsung Galaxy S7 Operating System Andriod 8.0 Oreo I've gone through (more than once) the steps you should go through to re...
PlanPremiumCountryItaly DeviceSamsung Galaxy J5sOperating SystemAndroid
6.1 My Question or IssueLoading is stuck after every listen, the only
choice I have is to restart the app every time I want to change
song-playlist.Never happened before, I've al...
Plan Premium Country Italy Device Samsung Galaxy J5s Operating System Android 6.1 My Question or Issue Loading is stuck after every listen, the only choice I have is to r...
Hey, my name is Adam and I currently use a Samsung Galaxy S5 for
Spotify. This problem only started around about a week ago but when I
opened up Spotify, it seemed to take ages to load everything - my
playlists, the application itself, images, the br...
Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - m...
The 'albums' and 'songs' feature in the Spotify App has not worked for
me for at least 6 months now. I go into albums and just get a loading
screen which never loads my albums. I cannot store albums offline
either. I can save them when I'm on my comp...
The 'albums' and 'songs' feature in the Spotify App has not worked for me for at least 6 months now. I go into albums and just get a loading screen which never loads my albums. I cannot store a...
I've been using Spotify for almost a month now and everything has been
going until a few days ago. I went to My Music tab and go to Songs,
instead of displaying all songs that I have it just keeps on loading. I
tried to wait for 5-10 minutes and noth...
...n loading. I tried to wait for 5-10 minutes and nothing changed. But when I click Playlists or Albums it directly displayed. So I tried to connect over wifi and same things happened. I've also tried t...