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Topics with Label: Connection issues

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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

easy_iice

Casual Listener

201364 Views

134 replies

10 likes

Android
autoplay
bluetooth
  • 201364 Views
  • 134 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

545512 Views

78 replies

3 likes

  • 545512 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

453164 Views

571 replies

38 likes

Account
Free
  • 453164 Views
  • 571 replies
  • 38 likes

Superuser Contribution It seems no connection error, but have plenty

PlanPremiumCountryItalyDevicePixel 7aOperating SystemAndroid 16 My Question or IssueUpdated the app yesterday on my Pixel Android smartphone. Now when I play some track I didn't saved for offline playing it only plays a few seconds then stops and war...

Casual Listener

Plan Premium Country Italy Device Pixel 7a Operating System Android 16   My Question or Issue Updated the app yesterday on my Pixel Android smartphone. Now when I play some track I did...

Vasil

Moderator

195 Views

2 replies

0 likes

Connection issues
  • 195 Views
  • 2 replies
  • 0 likes

Superuser Contribution Album covers fail to download completely.

PlanPremiumCountryUSADeviceMoto G5s, Droid Maxx (dug it up to rule out the G5s)Operating SystemAndroid Oreo, Android 4.4.4 My Question or IssueSpotify staff, For around 3-4 weeks, nearly all of the album covers don't finish downloading. Happens when ...

Newbie

  Plan Premium Country USA Device Moto G5s, Droid Maxx (dug it up to rule out the G5s) Operating System Android Oreo, Android 4.4.4   My Question or Issue Spotify staff,   ...

Peter

Spotify Legend

795 Views

1 replies

0 likes

Album Cover
Connection issues
  • 795 Views
  • 1 replies
  • 0 likes

Connection stuck with ISP Ho Mobile / Vodafone IT

PlanPremiumCountryItalyDeviceSamsung Galaxy S9+Operating SystemAndroid Oreo My Question or IssueHo Mobile / Vodafone IT users have had connection stuck problems for a few months.This is a well known problem here, it plays 2/3 songs then gets stuck: i...

Music Fan

Plan Premium Country Italy Device Samsung Galaxy S9+ Operating System Android Oreo   My Question or Issue Ho Mobile / Vodafone IT users have had connection stuck problems for a fe...

ultradj83

Music Fan

1697 Views

8 replies

2 likes

Connection issues
ho mobile
vodafone
  • 1697 Views
  • 8 replies
  • 2 likes

Spotify dosent connect with Wi Fi in iPhone

Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet.I am using the most recent updated version of Spotify and using iOS 8.4 on my iPhone 6.Plea...

Newbie

Hey guys my Spotify takes an extremely long time connecting or not connecting at all using the Wi Fi connection but connects immediately using mobile internet. I am using the most recent updated ver...

Daniel

Community Legend

798 Views

1 replies

0 likes

Connection issues
Wi-Fi
  • 798 Views
  • 1 replies
  • 0 likes

spotify doesn't open

Hey all,Can someone help me out pls.I have resetted my android fone the day before yesterday.So when i installed spotify again it opened once. So i logged on. But now, everytime i want too open spotify, it throws me out.I already tried a few times wi...

Newbie

Hey all, Can someone help me out pls. I have resetted my android fone the day before yesterday. So when i installed spotify again it opened once. So i logged on. But now, everytime i want too op...

camillo75

Community Legend

1165 Views

5 replies

0 likes

Connection issues
  • 1165 Views
  • 5 replies
  • 0 likes

APN Issues

I have been using spotify for quite some time and am very happy with it. I noticed at work today that when I loose all mobile signal Spotify thinks I am disconnected from the internet even when a valid internet connection exists with wifi. I am able ...

Newbie

I have been using spotify for quite some time and am very happy with it.   I noticed at work today that when I loose all mobile signal Spotify thinks I am disconnected from the internet e...

2090 Views

0 replies

4 likes

APN
Connection issues
VPN
  • 2090 Views
  • 0 replies
  • 4 likes

Problems connecting to Spotify Samsung s6 edge

My phone will not connect to spotify, although I am connected to WiFi. Anyone else had this issue? I have deleted and redownloaded the app with no success. Any help is appreciated.Thanks!

Newbie

My phone will not connect to spotify, although I am connected to WiFi. Anyone else had this issue? I have deleted and redownloaded the app with no success. Any help is appreciated. Thanks!

Jordi

Community Legend

999 Views

1 replies

0 likes

Connection issues
  • 999 Views
  • 1 replies
  • 0 likes

Solved!! [UPDATED 13/02/15] [HTC M8 on T-Mobile] [HELP] Information request

UPDATE:- HTC & T-Mobile have released the Lollipop update (Android 5.0.1). Some users are reportig that they can now stream sucessfully after applying this update. If you are affeced and have not yet received the update please manually check for upda...

Community Legend

UPDATE:- HTC & T-Mobile have released the Lollipop update (Android 5.0.1). Some users are reportig that they can now stream sucessfully after applying this update. If you are affeced and have not...

Daniel

Community Legend

10497 Views

33 replies

0 likes

Connection issues
HTC One_M8
T-Mobile
  • 10497 Views
  • 33 replies
  • 0 likes

Spotify plays but it tells me no internet connection

After i start Spotify on my Android I can start a track (Samsung Galaxy Note 4) and turn the screen off, when i go back to change a track or choose another playlist everything is dark gray and Spotify has not internet connection even though I have a ...

Music Fan

After i start Spotify on my Android I can start a track (Samsung Galaxy Note 4) and turn the screen off, when i go back to change a track or choose another playlist everything is dark gray and Spotif...

palmer

Music Fan

1419 Views

5 replies

0 likes

Android 4.4.4
Connection issues
streaming
  • 1419 Views
  • 5 replies
  • 0 likes