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Please see below the most popular frequently asked questions.
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Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...
PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...
Casual Listener
cohendylan1
Gig Goer
242386 Views
156 replies
11 likes
On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
ISSUE Like/Shuffle/Repeat in HyperOS Control CenterMessage:Adding to this request with a technical breakdown for the Android development team. These extended playback controls (Like, Shuffle, Repeat) used to show up on MIUI, and still worked fine thr...
Music Fan
ISSUE Like/Shuffle/Repeat in HyperOS Control Center Message: Adding to this request with a technical breakdown for the Android development team. These extended playback controls (Like, Shu...
43 Views
0 replies
0 likes
Plan: PremiumCountry: FranceDevice: Xiaomi 17 UltraOperating System: HyperOS 3.0.332.0.XPAEUXM.C10 (Android 17, CP2A.260605.016)UPDATE: (checked logs) here my founds :Device / EnvironmentDevice: Xiaomi 17 UltraOS version: HyperOS 3.0.332.0.XPAEUXM.C1...
Music Fan
Plan: Premium Country: France Device: Xiaomi 17 Ultra Operating System: HyperOS 3.0.332.0.XPAEUXM.C10 (Android 17, CP2A.260605.016) UPDATE: (checked logs) here my founds : Device / Environme...
Yordan
Moderator
1171 Views
9 replies
1 likes
PlanPremiumCountryUnited StatesDeviceSamsung Galaxy A15 5GOperating SystemAndroid My Question or IssueBugged transitions cause crashes with songs of shorter duration using the Mix featureTracks with duration <1m cause visual bugs within the transitio...
Casual Listener
...he Mix feature Tracks with duration <1m cause visual bugs within the transition UI and lead to crashes. There are a plethera of examples with varying quirks, but here are just a few: - Both w...
MihailY
Moderator
251 Views
2 replies
0 likes
I am a current premium user in the US with multiple, fully-updated Motorola and Samsung Android 11 and 16 devices. 2 major features that incorporate databases in your systems are experiencing pretty significant issues: 1) The music>following menu tha...
Gig Goer
I am a current premium user in the US with multiple, fully-updated Motorola and Samsung Android 11 and 16 devices. 2 major features that incorporate databases in your systems are experiencing p...
OscarDC
Moderator
471 Views
4 replies
0 likes
I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. In the last 2-3 weeks, Spotify will not always automatic...
Gig Goer
I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. ...
ck003
Gig Goer
4982 Views
11 replies
0 likes
PlanPremiumCountryAustraliaDevice(ALL ANDROID DEVICES)Operating System(Android all versions) My Question or IssueThis isn't particularly a question, more-so than bringing it to your attention as the app store reviews are hardly seeing any response fr...
Music Fan
Plan Premium Country Australia Device (ALL ANDROID DEVICES) Operating System (Android all versions) My Question or Issue This isn't particularly a question, more-so than bringing it ...
DavidArthur23
Regular
9795 Views
18 replies
8 likes
PlanFreeCountryUSADeviceSamsung S23Operating SystemAndroid 14 My Question or IssueSystem volume spikes for a bit then lowers below what it originally was at without changing volume %. This occurs when I open the app and skip a song for the first time...
Newbie
Plan Free Country USA Device Samsung S23 Operating System Android 14 My Question or Issue System volume spikes for a bit then lowers below what it originally was at without c...
Dessi
Moderator
3650 Views
1 replies
0 likes
PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid v. 9Spotify Version8.8.94.577 My Question or IssueHey there,So my Spotify app will not load my liked songs playlist. It will will attempt to load it but gives an error message claimin...
Casual Listener
Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android v. 9 Spotify Version 8.8.94.577 My Question or Issue Hey there, So my Spotify app will not load my liked ...
AlejaR
Moderator
2038 Views
5 replies
0 likes
PlanPremiumCountryColombiaDeviceRedmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plusOperating SystemiOS, Android My Question or IssueThis app... I don't want to be mean or anything, but... It's garbage. You need to redesign it from scratch. I...
Visitor
Plan Premium Country Colombia Device Redmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plus Operating System iOS, Android My Question or Issue This app... I don't want to be me...
user-removed
Not applicable
1534 Views
2 replies
4 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S20 FE 5GOperating SystemAndroid 12 My Question or IssueSo I have this problem for a few months now but thought about finally adressing it. It´s a bit annoying to see. I only have one SD card which makes ...
Casual Listener
Plan Premium Country Germany Device Samsung Galaxy S20 FE 5G Operating System Android 12 My Question or Issue So I have this problem for a few months now but thought about finally ad...
manu43
Casual Listener
4294 Views
16 replies
1 likes
Plan: PremiumCountry: Mexico DeviceMoto Z3 PlayOperating SystemAndroid 9 My Question or IssueWhen I'm creating a long playlist (more than 60h of playtime) I use to start adding songs by artist (alphabetically), and when I finish, I start playing my n...
Newbie
Plan: Premium Country: Mexico Device Moto Z3 Play Operating System Android 9 My Question or Issue When I'm creating a long playlist (more than 60h of playtime) I use to start a...
816 Views
0 replies
0 likes
PlanPremiumCountryUSA DeviceSamsung Galaxy 9My Question or IssueI've run into an issue on "The Adventure Zone" Graduation episodes with the playback length... The app says the episode is only a certain length but it's actually longer, sometimes even ...
Visitor
Plan Premium Country USA Device Samsung Galaxy 9 My Question or Issue I've run into an issue on "The Adventure Zone" Graduation episodes with the playback length... The app says th...
Petya
Community Legend
2085 Views
1 replies
3 likes
PlanPremium(Family plan)CountrySpainDeviceHuawei Mate 9Operating SystemAndroid version 9EMUI build version 9.0.1.158Spotify version installed8.5.2.759My Issue(s)When booting Spotify from fresh, the loading screen becomes bugged and pixelated, as if i...
Gig Goer
Plan Premium(Family plan) Country Spain Device Huawei Mate 9 Operating System Android version 9 EMUI build version 9.0.1.158 Spotify version installed 8.5.2.759 My Issue(s) When booting S...
Kingwa
Visitor
2062 Views
1 replies
2 likes
PlanPremiumCountryPhilippinesDevicePixel 2 My Question or IssueHi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for 5secs again repeatedly. I've searched the blog but can't find any working soluti...
Newbie
Plan Premium Country Philippines Device Pixel 2 My Question or Issue Hi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for ...
Peter
Spotify Legend
1071 Views
1 replies
1 likes
PlanPremiumCountryChileDeviceMoto x4Operating SystemAndroid Oreo My Question or IssueShuffle turns off every time I pick a song of my librarie and is anoying when you first take off the search bar of the playlist I was **bleep** but it was still in t...
Newbie
Plan Premium Country Chile Device Moto x4 Operating System Android Oreo My Question or Issue Shuffle turns off every time I pick a song of my librarie and is anoying when you...
541 Views
0 replies
0 likes
PlanUnimportantCountryUnimportantDeviceUnimportantOperating SystemUnimportant My Question or IssueSyncing your saved songs between devices, especially between different operating systems, is totally broken. If I save a song while using the desktop ve...
Casual Listener
Plan Unimportant Country Unimportant Device Unimportant Operating System Unimportant My Question or Issue Syncing your saved songs between devices, especially between different oper...
799 Views
0 replies
0 likes
Spotify works normally, every tab loads fine (artists, songs, playlists, etc.), but once I try to get to the albums tab, it is stuck on loading. I left my phone for 10 minutes with screen on, just to see if it will, in fact, load, but it didn't. That...
Casual Listener
Spotify works normally, every tab loads fine (artists, songs, playlists, etc.), but once I try to get to the albums tab, it is stuck on loading. I left my phone for 10 minutes with screen on, just to...
magicznywojtek
Casual Listener
862 Views
1 replies
0 likes
PlanFree/PremiumCountry USADevice(Samsung Galaxy Operating System(Android 8.0.0 Oreo) My Question or IssueI have a Galaxy Note 8 and when I start scrolling on a playlist when the scroll bar appears and the three dots are next to it. I am unable to gr...
Regular
Plan Free/Premium Country USA Device (Samsung Galaxy 😎 Operating System (Android 8.0.0 Oreo) My Question or Issue I have a Galaxy Note 8 and when I start scrolling on ...
755 Views
0 replies
0 likes
Premium, NL, OnePlus 3t, fully updated. Guys, I don't know, whats going on over there, but this app is getting worse every week. Let me give you a quick summary of problems I'm encountering and the latest.-an useless shuffle mode, in playlist over 10...
Music Fan
Premium, NL, OnePlus 3t, fully updated. Guys, I don't know, whats going on over there, but this app is getting worse every week. Let me give you a quick summary of problems I'm enco...
Guido
Spotify Legend
1310 Views
2 replies
1 likes
PlanPremiumCountry EnglandDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssueMy issue is the same as this onehttps://community.spotify.com/t5/Android/APP-BUGS/td-p/4530811I've tried the suggested possible fixes including clea...
Newbie
....com/t5/Android/APP-BUGS/td-p/4530811 I've tried the suggested possible fixes including clean reinstalling the app 3 times at this point unfortunately nothing works and the issue persists.
741 Views
0 replies
1 likes