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Topics with Label: bugs

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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6318 Views

0 replies

7 likes

  • 6318 Views
  • 0 replies
  • 7 likes

Superuser Contribution Auto Play Randomly Not Working with Bluetooth in a Car

I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. In the last 2-3 weeks, Spotify will not always automatic...

Regular

I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. ...

Dessi

Moderator

979 Views

3 replies

0 likes

bluetooth
bugs
  • 979 Views
  • 3 replies
  • 0 likes

Superuser Contribution Android App has become virtually unusable

PlanPremiumCountryAustraliaDevice(ALL ANDROID DEVICES)Operating System(Android all versions) My Question or IssueThis isn't particularly a question, more-so than bringing it to your attention as the app store reviews are hardly seeing any response fr...

Music Fan

Plan Premium Country Australia Device (ALL ANDROID DEVICES) Operating System (Android all versions)   My Question or Issue This isn't particularly a question, more-so than bringing it ...

DavidArthur23

Regular

6652 Views

18 replies

8 likes

Android
buggy
bugs
errors
faults
not working
slow
  • 6652 Views
  • 18 replies
  • 8 likes

Superuser Contribution Compatibility issues with poweramp equalizer

PlanFreeCountryUSADeviceSamsung S23Operating SystemAndroid 14 My Question or IssueSystem volume spikes for a bit then lowers below what it originally was at without changing volume %. This occurs when I open the app and skip a song for the first time...

Newbie

  Plan Free Country USA Device Samsung S23 Operating System Android 14   My Question or Issue System volume spikes for a bit then lowers below what it originally was at without c...

Dessi

Moderator

2187 Views

1 replies

0 likes

Android
bugs
Equalizer
Glitches
Issues
poweramp
problems
volume issues
  • 2187 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked Songs Unable to Load/ Selecting Songs in Playlists will not Load

PlanPremiumCountryUSADeviceSamsung Galaxy 8Operating SystemAndroid v. 9Spotify Version8.8.94.577 My Question or IssueHey there,So my Spotify app will not load my liked songs playlist. It will will attempt to load it but gives an error message claimin...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy 8 Operating System Android v. 9 Spotify Version 8.8.94.577   My Question or Issue Hey there, So my Spotify app will not load my liked ...

AlejaR

Moderator

1225 Views

5 replies

0 likes

Android
bugs
not loading songs
  • 1225 Views
  • 5 replies
  • 0 likes

App is just plain bad Tech

PlanPremiumCountryColombiaDeviceRedmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plusOperating SystemiOS, Android My Question or IssueThis app... I don't want to be mean or anything, but... It's garbage. You need to redesign it from scratch. I...

Visitor

Plan Premium Country Colombia Device Redmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plus Operating System iOS, Android   My Question or Issue This app... I don't want to be me...

user-removed

Not applicable

1188 Views

2 replies

4 likes

Bug Playlist
bugs
Bugs issues
errors
  • 1188 Views
  • 2 replies
  • 4 likes

Superuser Contribution Storage Bug on Android

PlanPremiumCountryGermanyDeviceSamsung Galaxy S20 FE 5GOperating SystemAndroid 12 My Question or IssueSo I have this problem for a few months now but thought about finally adressing it. It´s a bit annoying to see. I only have one SD card which makes ...

Casual Listener

Plan Premium Country Germany Device Samsung Galaxy S20 FE 5G Operating System Android 12   My Question or Issue So I have this problem for a few months now but thought about finally ad...

manu43

Casual Listener

2958 Views

16 replies

1 likes

bugs
  • 2958 Views
  • 16 replies
  • 1 likes

Creating a Playlist: Bugs

Plan: PremiumCountry: Mexico DeviceMoto Z3 PlayOperating SystemAndroid 9 My Question or IssueWhen I'm creating a long playlist (more than 60h of playtime) I use to start adding songs by artist (alphabetically), and when I finish, I start playing my n...

Newbie

Plan: Premium Country: Mexico   Device Moto Z3 Play Operating System Android 9   My Question or Issue When I'm creating a long playlist (more than 60h of playtime) I use to start a...

621 Views

0 replies

0 likes

Android 10
bug
Bug Playlist
bugs
Issues
shuffle
troubles
  • 621 Views
  • 0 replies
  • 0 likes

Superuser Contribution Podcast Length Issue

PlanPremiumCountryUSA DeviceSamsung Galaxy 9My Question or IssueI've run into an issue on "The Adventure Zone" Graduation episodes with the playback length... The app says the episode is only a certain length but it's actually longer, sometimes even ...

Visitor

Plan Premium Country USA  Device Samsung Galaxy 9 My Question or Issue I've run into an issue on "The Adventure Zone"  Graduation episodes with the playback length... The app says th...

Petya

Community Legend

1714 Views

1 replies

3 likes

bugs
Podcast Episodes
podcast length
  • 1714 Views
  • 1 replies
  • 3 likes

Spotify bugging on EMUI OS(Huawei OS)

PlanPremium(Family plan)CountrySpainDeviceHuawei Mate 9Operating SystemAndroid version 9EMUI build version 9.0.1.158Spotify version installed8.5.2.759My Issue(s)When booting Spotify from fresh, the loading screen becomes bugged and pixelated, as if i...

Gig Goer

Plan Premium(Family plan) Country Spain Device Huawei Mate 9 Operating System Android version 9 EMUI build version 9.0.1.158 Spotify version installed 8.5.2.759 My Issue(s) When booting S...

Kingwa

Visitor

1723 Views

1 replies

2 likes

bugs
Crash
Huawei Mate 9
loading screen bug
  • 1723 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify plays for 5secs then skip for pixel 2

PlanPremiumCountryPhilippinesDevicePixel 2 My Question or IssueHi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for 5secs again repeatedly. I've searched the blog but can't find any working soluti...

Newbie

  Plan Premium Country Philippines Device Pixel 2   My Question or Issue Hi, I'm having problems right now as my Spotify only plays for 5secs then skips and play the next song for ...

Peter

Spotify Legend

915 Views

1 replies

1 likes

Bug Playlist
bugs
Problem with playing songs
  • 915 Views
  • 1 replies
  • 1 likes

Shuffle turns off / Search bar

PlanPremiumCountryChileDeviceMoto x4Operating SystemAndroid Oreo My Question or IssueShuffle turns off every time I pick a song of my librarie and is anoying when you first take off the search bar of the playlist I was **bleep** but it was still in t...

Newbie

  Plan Premium Country Chile Device Moto x4 Operating System Android Oreo   My Question or Issue Shuffle turns off every time I pick a song of my librarie and is anoying when you...

423 Views

0 replies

0 likes

badchoices
bugs
Help
  • 423 Views
  • 0 replies
  • 0 likes

Sync between devices is broken and app cant handle big data

PlanUnimportantCountryUnimportantDeviceUnimportantOperating SystemUnimportant My Question or IssueSyncing your saved songs between devices, especially between different operating systems, is totally broken. If I save a song while using the desktop ve...

Casual Listener

Plan Unimportant Country Unimportant Device Unimportant Operating System Unimportant   My Question or Issue Syncing your saved songs between devices, especially between different oper...

621 Views

0 replies

0 likes

broken
bugs
rant
saved list
  • 621 Views
  • 0 replies
  • 0 likes

Albums tab is stuck on loading

Spotify works normally, every tab loads fine (artists, songs, playlists, etc.), but once I try to get to the albums tab, it is stuck on loading. I left my phone for 10 minutes with screen on, just to see if it will, in fact, load, but it didn't. That...

Casual Listener

Spotify works normally, every tab loads fine (artists, songs, playlists, etc.), but once I try to get to the albums tab, it is stuck on loading. I left my phone for 10 minutes with screen on, just to...

magicznywojtek

Casual Listener

686 Views

1 replies

0 likes

album tab
Albums
bugs
  • 686 Views
  • 1 replies
  • 0 likes

Galaxy Note 8 - Unable to Grab the Scroll Bar at Top by Triple Dots

PlanFree/PremiumCountry USADevice(Samsung Galaxy Operating System(Android 8.0.0 Oreo) My Question or IssueI have a Galaxy Note 8 and when I start scrolling on a playlist when the scroll bar appears and the three dots are next to it. I am unable to gr...

Regular

  Plan Free/Premium Country  USA Device (Samsung Galaxy 😎 Operating System (Android 8.0.0 Oreo)   My Question or Issue I have a Galaxy Note 8 and when I start scrolling on ...

647 Views

0 replies

0 likes

bug
bug android
bug report
bugs
  • 647 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify - streaming to chromecast - opening app, disconnects chromecast connection

Premium, NL, OnePlus 3t, fully updated. Guys, I don't know, whats going on over there, but this app is getting worse every week. Let me give you a quick summary of problems I'm encountering and the latest.-an useless shuffle mode, in playlist over 10...

Music Fan

Premium, NL, OnePlus 3t, fully updated.   Guys,   I don't know, whats going on over there, but this app is getting worse every week. Let me give you a quick summary of problems I'm enco...

Guido

Spotify Legend

1061 Views

2 replies

1 likes

act
bugs
degenerate
Disconnect
force close
Get
shuffle
streaming
Together
you
  • 1061 Views
  • 2 replies
  • 1 likes

The Android App is Buggy

PlanPremiumCountry EnglandDeviceSamsung Galaxy Note 8Operating SystemAndroid Oreo My Question or IssueMy issue is the same as this onehttps://community.spotify.com/t5/Android/APP-BUGS/td-p/4530811I've tried the suggested possible fixes including clea...

Newbie

....com/t5/Android/APP-BUGS/td-p/4530811 I've tried the suggested possible fixes including clean reinstalling the app 3 times at this point unfortunately nothing works and the issue persists.

637 Views

0 replies

1 likes

bugs
Version 8.4.17.640 armV7
  • 637 Views
  • 0 replies
  • 1 likes

Multiple bugs since last week or so

PlanPremiumCountry NLDeviceONE PLUS 5Operating SystemAndroid Oreo My Question or Issue Since last week (or so) I'm having multiple problems with the spotify app on android. Problem 1 (seen multiple posts about this one)After starting the app it redow...

Regular

Plan Premium Country  NL Device ONE PLUS 5 Operating System Android Oreo   My Question or Issue  Since last week (or so) I'm having multiple problems with the spotify app on ...

Heffalord

Newbie

3718 Views

7 replies

10 likes

bugs
  • 3718 Views
  • 7 replies
  • 10 likes

Superuser Contribution Latest patch - Loads of problems

PlanPremiumDeviceGoogle Pixel (1)Operating SystemAndroid 8.1.0 - Latest security patch - Non rootedMy Question or IssueOkey, I have been having different problems with my app since the last update (the last 8-10 days or something). I have checked Goo...

Casual Listener

...ou should try before posting any bug report.   Here is the list of encountered bugs:   1. The app no longer downloads tracks/playlist for offline mode automatically. You have to play them t...

Aimee_T

Roadie

1980 Views

6 replies

0 likes

bugs
  • 1980 Views
  • 6 replies
  • 0 likes

Problem with SD card storage

Hello, A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music library sometimes disappears (as if the music was deleted [not moved] f...

Newbie

Hello,   A friend has a problem with storing his music library. This one is supposed to be on the SD card depending on the settings selected in Spotify settings. However, the music librar...

666 Views

0 replies

1 likes

Android App
bug report
bugs
Samsung galaxy s8
  • 666 Views
  • 0 replies
  • 1 likes

Offline Mode And Logging In

So this rarely happens, but it's really quite annoying when it does. There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What happens is that somewhere, Spotify decides to log itself out of...

Newbie

So this rarely happens, but it's really quite annoying when it does.   There are times that I set my Spotify on my Android phone to "offline" - especially before a long business trip. What hap...

511 Views

0 replies

0 likes

bugs
logging in
logging in issues
offline mode
  • 511 Views
  • 0 replies
  • 0 likes