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New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • Sazid11
  • Visitor
  • 24874 Views
  • 58 replies
  • 22 likes
  • 24874 Views
  • 58 replies
  • 22 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 868844 Views
  • 11 replies
  • 50 likes
  • Android
    Guide
    Troubleshooting
  • 868844 Views
  • 11 replies
  • 50 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • ryan886
  • Visitor
  • 24418 Views
  • 4 replies
  • 0 likes
  • 24418 Views
  • 4 replies
  • 0 likes

Superuser Contribution Storage Location Reverts Back to Internal Storage from SD Card

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S20Operating SystemAndroid 11Either after an app update, or seemingly randomly, Spotify reverts the storage for downloaded music back to internal storage from the SD Card.I have had the music stored on ...

  • Casual Listener
  • Plan Premium Country Australia Device Samsung Galaxy S20 Operating System Android 11 Either after an app update, or seemingly randomly, Spotify reverts the storage for downloaded m...
  • Shade11489
  • Newbie
  • 12133 Views
  • 55 replies
  • 24 likes
  • Android
    storage
  • 12133 Views
  • 55 replies
  • 24 likes

Solved!!Superuser Contribution App shows Internal Storage as External Storage

PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueThe device's Internal Storage shown 3 times as different storage options. When I choose the real SD Card, the app switches it to the Internal Storage ...

  • Newbie
  • Plan Premium Country Turkey Device Samsung Galaxy Note 10+ Operating System Android 12   My Question or Issue The device's Internal Storage shown 3 times as different storage options....
  • Vasil
  • Moderator
  • 338 Views
  • 1 replies
  • 0 likes
  • Note 10+
    storage
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to fully delete downloads from my phone

PlanPremium DeviceOnePlus 6Operating SystemAndroid 11 My Question or IssueThe spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete some playlists. After deleting the downloads in the app and clearing the cache my s...

  • Newbie
  • Plan Premium   Device OnePlus 6 Operating System Android 11   My Question or Issue The spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete s...
  • MafeG
  • Spotify Legend
  • 614 Views
  • 1 replies
  • 0 likes
  • Android
    storage
  • 614 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify deletes my downloaded songs

I've had this problem since the start of my subscription, and it's making me reconsider if I should switch to a different service. It's happened multiple times - and I have hundreds of songs downloaded. Then suddenly one day, when turning my phone on...

  • Regular
  • ...one and when I check the settings, suddenly the default download location has been changed to internal storage (where I don't have any space for songs) without my intervention.   I'm a p...
  • Femzy
  • Casual Listener
  • 78938 Views
  • 25 replies
  • 36 likes
  • Deleted downloads
    downloads
    storage
    Storage on sd card
  • 78938 Views
  • 25 replies
  • 36 likes

Chromebook SD storage option not visible

Asus Chromebook Flip C433 with latest Chrome OS. Have Premium Plan Spotify subscription. My Question or Issue I can no longer see the option to use the SD card or internal memory under the Other setting in Spotify. This worked the first time however,...

  • Casual Listener
  • ...s follows: Inserted SD card and formatted as FAT32 Enabled it in storage management, external storage preferences Downloaded Spotify and allowed storage permission Switched storage to SD u...
  • HairyHippy
  • Casual Listener
  • 685 Views
  • 1 replies
  • 1 likes
  • chromebook
    sd card
    storage
  • 685 Views
  • 1 replies
  • 1 likes

Superuser Contribution App says it doesn't have enough disk space

PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid Oreo My Question or IssueWhen I try to open the app, it pops up a dialog box that says the app is running out of space, yet when I check my phone I have 20 gigabytes of storage left so I kno...

  • Newbie
  • ...ut of space, yet when I check my phone I have 20 gigabytes of storage left so I know that's not it. It then crashes. Re-installing the app doesn't change anything, restarting my phone doesn't help e...
  • Ivan
  • Spotify Legend
  • 448 Views
  • 1 replies
  • 0 likes
  • Crash
    Samsung
    storage
  • 448 Views
  • 1 replies
  • 0 likes

Solved!! Failure moving data to SD card

Plan: Family Device, Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue My phone ran out of juice and shut itself down. Every **bleep** time this occurs all spotify data have been moved to internal storage, making it packed. As usual I...

  • Music Fan
  • ...his occurs all spotify data have been moved to internal storage, making it packed.  As usual I change storage location in the spotify app, and the moving process starts.. After a couple of minutes o...
  • Luan
  • Spotify Star
  • 14866 Views
  • 6 replies
  • 1 likes
  • sdcard
    storage
  • 14866 Views
  • 6 replies
  • 1 likes

Superuser Contribution No option to change storage location

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUK DeviceSamsung, its like 3 years old nowOperating SystemThe newest android system?? My Question or IssueSuddenly...

  • Newbie
  • ...perating System The newest android system??   My Question or Issue Suddenly there's no option for me to change downloads to my external storage? It was all fine and all my songs were d...
  • Peter
  • Spotify Legend
  • 967 Views
  • 1 replies
  • 1 likes
  • Android
    storage
  • 967 Views
  • 1 replies
  • 1 likes

SD card isn't being recognized by spotify

PlanPremium for FamiliesCountry New ZealandDeviceMeizu M3 NoteOperating SystemAndroid 5.1 My Question or Issue Hi, since the most recent update, my SD card is no longer being registered by the Spotify app on my phone. So far, I've tried multiple clea...

  • Casual Listener
  • ...y downloaded songs and is trying to redownload them on my internal storage
  • Kassiaamily
  • Casual Listener
  • 1632 Views
  • 8 replies
  • 1 likes
  • Android
    SD-card
    storage
  • 1632 Views
  • 8 replies
  • 1 likes

Superuser Contribution Downloaded songs and updates

PlanPremiumCountryParaguayDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueAlways when update my Spotify, change the default storage, and all my songs are downloaded again.

  • Casual Listener
  • Plan Premium Country Paraguay Device Samsung Galaxy S8 Operating System Android Pie   My Question or Issue Always when update my Spotify, change the default storage, and all my songs a...
  • Peter
  • Spotify Legend
  • 482 Views
  • 3 replies
  • 0 likes
  • Premium
    Sd
    storage
    updates
  • 482 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't switch to external storage

PlanPremiumCountryUsa DeviceMoto g 6 playOperating SystemAndroid 8.0.0 My Question or IssueI've performed a"clean reboot" of Spotify on my phone and am still having this issue when trying to switch storage to my micro SD card. In the settings menu, n...

  • Casual Listener
  • ...his issue when trying to switch storage to my micro SD card. In the settings menu, neither Storage nor Other are tap-able. Nothing happens at all when I tap them. I can't choose my storage option. 
  • BriaCF
  • Casual Listener
  • 683 Views
  • 2 replies
  • 0 likes
  • Android
    android 8.0.0
    micro SD
    storage
  • 683 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Delete Downloads?

Plan: PremiumCountry: United States DeviceAmazon Fire HD 8 (6th Generation)Operating SystemFire OS 5 (Android Derived) My Question or Issue According to my settings, downloads take up 7.0 MB of my memory, but I currently have no downloaded songs thou...

  • Newbie
  •   Plan: Premium Country: United States   Device Amazon Fire HD 8 (6th Generation) Operating System Fire OS 5 (Android Derived)   My Question or Issue  According to my se...
  • Katerina
  • Spotify Legend
  • 5731 Views
  • 1 replies
  • 0 likes
  • downloads
    memory
    storage
  • 5731 Views
  • 1 replies
  • 0 likes

Samsung Note 9, Storage Change After Reboot

PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 When my device reboots it switches from my premium 128GB Sandisk SD Card back to the default internal storage. I've seen many people with this issue and not one comment...

  • Visitor
  • ...efault internal storage. I've seen many people with this issue and not one comment from Spotify. Pretty poor service and annoying bug.  
  • 396 Views
  • 0 replies
  • 3 likes
  • Android
    internal
    restart
    sd card
    storage
  • 396 Views
  • 0 replies
  • 3 likes

When storage in SD, When I'm offline, the app send me to login

PlanPremiumCountry MéxicoDeviceSamsung Galaxy 8Operating SystemAndroid 7My Question or Issue I bought a new SD card and I use it in my Samsung s8. In settings -> storage I select the option "sd card" and I download some playlists. If I am in offline ...

  • Regular
  • Plan Premium Country  México Device Samsung Galaxy 8 Operating System Android 7 My Question or Issue  I bought a new SD card and I use it in my Samsung s8. In settings -> storage...
  • Victor171
  • Regular
  • 650 Views
  • 4 replies
  • 0 likes
  • card
    Login
    Sd
    storage
  • 650 Views
  • 4 replies
  • 0 likes

Solved!! Spotify keeps automatically switching downloads to internal storage

PlanPremiumCountry UkDevice Samsung A3 2017Operating System Android Oreo My Question or IssueSpotify keeps switching my storage from external to internal and now can't seem to be able to switch storage back ... stupid ... Spotify stop flipping about ...

  • Regular
  •   Plan Premium Country  Uk Device  Samsung A3 2017 Operating System  Android Oreo   My Question or Issue Spotify keeps switching my storage from external to i...
  • Billy-J
  • Spotify Star
  • 14889 Views
  • 5 replies
  • 1 likes
  • storage
  • 14889 Views
  • 5 replies
  • 1 likes

spotify doesn`t save to sd card

PlanPremiumDeviceSamsung J7Operating SystemAndroid When I started to use my new phone a couple of days ago I chose the sd card option and then saved around 1000 songs but spotify magically deleted all of them today. And now the sd card storage option...

  • Newbie
  • ...agically deleted all of them today. And now the sd card storage option is gone as well. When I look at the app info I can see 9 gb data. So how do I fix the sd card problem and is there a way to r...
  • MrKnwn2ActBad
  • Regular
  • 1645 Views
  • 6 replies
  • 0 likes
  • storage
    Storage on sd card
  • 1645 Views
  • 6 replies
  • 0 likes

Storage/Downloads

Hey guys. I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and reinstalled the app. After doing all these steps Spotify ...

  • Casual Listener
  • Hey guys.  I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and...
  • cassy33
  • Newbie
  • 779 Views
  • 5 replies
  • 0 likes
  • storage
  • 779 Views
  • 5 replies
  • 0 likes

[Spotify or Android ?] Duplicate Offline storage - Internal & SD Card

Dear community ! I'm owning a fresh new Galaxy S7 phone with a microSD Evo+ 128gb. This SD card is configured as "portable" and not "internal". I've selected the option inside the Spotify app to store offline playlist and data into the SD card, what ...

  • Music Fan
  • ...potify app to store offline playlist and data into the SD card, what the app is doing well.   BUT, I've just noticed that Spotify is taking the same amount on both storage (internal and SD c...
  • Gabriel1612
  • Newbie
  • 3643 Views
  • 16 replies
  • 0 likes
  • internal storage
    SD-card
    storage
  • 3643 Views
  • 16 replies
  • 0 likes

[Android] Storage location continues to change after each update

I've been experiencing that the Spotify premium app on my S7 loses where I set my storage location after each and every update of the app. This has been going on for several months now. I noticed only one other recent thread and the status update was...

  • Newbie
  • I've been experiencing that the Spotify premium app on my S7 loses where I set my storage location after each and every update of the app. This has been going on for several months now. I noticed o...
  • Diegopuma7
  • Newbie
  • 449 Views
  • 1 replies
  • 0 likes
  • Android
    S7
    storage
  • 449 Views
  • 1 replies
  • 0 likes

saving music on SD Card

I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in the internal one. but since I've moved the songs, th...

  • Newbie
  • I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in t...
  • 307 Views
  • 0 replies
  • 0 likes
  • sd card
    storage
  • 307 Views
  • 0 replies
  • 0 likes