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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 10+Operating SystemAndroid 12 My Question or IssueThe device's Internal Storage shown 3 times as different storage options. When I choose the real SD Card, the app switches it to the Internal Storage ...
Newbie
Plan Premium Country Turkey Device Samsung Galaxy Note 10+ Operating System Android 12 My Question or Issue The device's Internal Storage shown 3 times as different storage options....
Vasil
Moderator
545 Views
1 replies
0 likes
PlanPremium DeviceOnePlus 6Operating SystemAndroid 11 My Question or IssueThe spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete some playlists. After deleting the downloads in the app and clearing the cache my s...
Newbie
Plan Premium Device OnePlus 6 Operating System Android 11 My Question or Issue The spotify app took up over 20 GB on my phone and my storage was full so I wanted to delete s...
MafeG
Spotify Legend
881 Views
1 replies
0 likes
Asus Chromebook Flip C433 with latest Chrome OS. Have Premium Plan Spotify subscription. My Question or Issue I can no longer see the option to use the SD card or internal memory under the Other setting in Spotify. This worked the first time however,...
Casual Listener
...s follows: Inserted SD card and formatted as FAT32 Enabled it in storage management, external storage preferences Downloaded Spotify and allowed storage permission Switched storage to SD u...
HairyHippy
Casual Listener
1006 Views
1 replies
1 likes
PlanPremiumCountryUSADeviceGalaxy S9Operating SystemAndroid Oreo My Question or IssueWhen I try to open the app, it pops up a dialog box that says the app is running out of space, yet when I check my phone I have 20 gigabytes of storage left so I kno...
Newbie
...ut of space, yet when I check my phone I have 20 gigabytes of storage left so I know that's not it. It then crashes. Re-installing the app doesn't change anything, restarting my phone doesn't help e...
Ivan
Spotify Legend
630 Views
1 replies
0 likes
Plan: Family Device, Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue My phone ran out of juice and shut itself down. Every **bleep** time this occurs all spotify data have been moved to internal storage, making it packed. As usual I...
Music Fan
...his occurs all spotify data have been moved to internal storage, making it packed. As usual I change storage location in the spotify app, and the moving process starts.. After a couple of minutes o...
Luan
Spotify Star
17914 Views
6 replies
1 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryUK DeviceSamsung, its like 3 years old nowOperating SystemThe newest android system?? My Question or IssueSuddenly...
Newbie
...perating System The newest android system?? My Question or Issue Suddenly there's no option for me to change downloads to my external storage? It was all fine and all my songs were d...
Peter
Spotify Legend
1133 Views
1 replies
1 likes
PlanPremium for FamiliesCountry New ZealandDeviceMeizu M3 NoteOperating SystemAndroid 5.1 My Question or Issue Hi, since the most recent update, my SD card is no longer being registered by the Spotify app on my phone. So far, I've tried multiple clea...
Casual Listener
...y downloaded songs and is trying to redownload them on my internal storage
Kassiaamily
Casual Listener
2232 Views
8 replies
1 likes
PlanPremiumCountryParaguayDeviceSamsung Galaxy S8Operating SystemAndroid Pie My Question or IssueAlways when update my Spotify, change the default storage, and all my songs are downloaded again.
Casual Listener
Plan Premium Country Paraguay Device Samsung Galaxy S8 Operating System Android Pie My Question or Issue Always when update my Spotify, change the default storage, and all my songs a...
Peter
Spotify Legend
712 Views
3 replies
0 likes
PlanPremiumCountryUsa DeviceMoto g 6 playOperating SystemAndroid 8.0.0 My Question or IssueI've performed a"clean reboot" of Spotify on my phone and am still having this issue when trying to switch storage to my micro SD card. In the settings menu, n...
Casual Listener
...his issue when trying to switch storage to my micro SD card. In the settings menu, neither Storage nor Other are tap-able. Nothing happens at all when I tap them. I can't choose my storage option.
BriaCF
Casual Listener
961 Views
2 replies
0 likes
Plan: PremiumCountry: United States DeviceAmazon Fire HD 8 (6th Generation)Operating SystemFire OS 5 (Android Derived) My Question or Issue According to my settings, downloads take up 7.0 MB of my memory, but I currently have no downloaded songs thou...
Newbie
Plan: Premium Country: United States Device Amazon Fire HD 8 (6th Generation) Operating System Fire OS 5 (Android Derived) My Question or Issue According to my se...
Katerina
Spotify Legend
6067 Views
1 replies
0 likes
PlanPremiumCountry CanadaDeviceSamsung Galaxy Note 9Operating SystemAndroid 8.1.0 When my device reboots it switches from my premium 128GB Sandisk SD Card back to the default internal storage. I've seen many people with this issue and not one comment...
Visitor
...efault internal storage. I've seen many people with this issue and not one comment from Spotify. Pretty poor service and annoying bug.
548 Views
0 replies
3 likes
PlanPremiumCountry MéxicoDeviceSamsung Galaxy 8Operating SystemAndroid 7My Question or Issue I bought a new SD card and I use it in my Samsung s8. In settings -> storage I select the option "sd card" and I download some playlists. If I am in offline ...
Regular
Plan Premium Country México Device Samsung Galaxy 8 Operating System Android 7 My Question or Issue I bought a new SD card and I use it in my Samsung s8. In settings -> storage...
Victor171
Regular
1007 Views
4 replies
0 likes
PlanPremiumCountry UkDevice Samsung A3 2017Operating System Android Oreo My Question or IssueSpotify keeps switching my storage from external to internal and now can't seem to be able to switch storage back ... stupid ... Spotify stop flipping about ...
Regular
Plan Premium Country Uk Device Samsung A3 2017 Operating System Android Oreo My Question or Issue Spotify keeps switching my storage from external to i...
Billy-J
Spotify Star
17048 Views
5 replies
1 likes
PlanPremiumDeviceSamsung J7Operating SystemAndroid When I started to use my new phone a couple of days ago I chose the sd card option and then saved around 1000 songs but spotify magically deleted all of them today. And now the sd card storage option...
Newbie
...agically deleted all of them today. And now the sd card storage option is gone as well. When I look at the app info I can see 9 gb data. So how do I fix the sd card problem and is there a way to r...
MrKnwn2ActBad
Regular
2023 Views
6 replies
0 likes
Hey guys. I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and reinstalled the app. After doing all these steps Spotify ...
Casual Listener
Hey guys. I'm trying to figure out why Spotify keeps downloading music to my phone. I have gone to every playlist and removed the download option. I deleted all the data, cleared the cache and...
cassy33
Newbie
1029 Views
5 replies
0 likes
Dear community ! I'm owning a fresh new Galaxy S7 phone with a microSD Evo+ 128gb. This SD card is configured as "portable" and not "internal". I've selected the option inside the Spotify app to store offline playlist and data into the SD card, what ...
Music Fan
...potify app to store offline playlist and data into the SD card, what the app is doing well. BUT, I've just noticed that Spotify is taking the same amount on both storage (internal and SD c...
Gabriel1612
Newbie
4582 Views
16 replies
0 likes
I've been experiencing that the Spotify premium app on my S7 loses where I set my storage location after each and every update of the app. This has been going on for several months now. I noticed only one other recent thread and the status update was...
Newbie
I've been experiencing that the Spotify premium app on my S7 loses where I set my storage location after each and every update of the app. This has been going on for several months now. I noticed o...
Diegopuma7
Newbie
611 Views
1 replies
0 likes
I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in the internal one. but since I've moved the songs, th...
Newbie
I've recently bought a new SD Card because I was running out of space in my phone. since I've a lot of music on my account I decided to move it to the external storage so I could free some space in t...
417 Views
0 replies
0 likes
Hi,Lately I've been having some trouble when opening spotify. Whenever I open it, it notifies me that there is "no storage area found". I've tried different solutions like uninstalling the app, removing the file android/data/com.spotify, I've cleared...
Casual Listener
Hi, Lately I've been having some trouble when opening spotify. Whenever I open it, it notifies me that there is "no storage area found". I've tried different solutions like uninstalling the app, r...
arthilew
Newbie
82539 Views
77 replies
12 likes
So I've been having this problem since I downloaded the 6.0.1 android update.And before even starting, I never saw another app that does this **bleep** on my cellphone storage.So, sometimes Spotify just "delete" every music that I've saved on the sto...
Casual Listener
So I've been having this problem since I downloaded the 6.0.1 android update. And before even starting, I never saw another app that does this **bleep** on my cellphone storage. So, sometimes S...
598 Views
0 replies
0 likes
