Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Not receiving Push Notifications

Not receiving Push Notifications

Hello, even though all push notifications are turned on i never receive any. Currently using a Nexus 6P running the latest marshmellow and Nexus 9 running the Android N beta Thanks in advance.
Reply
7 Replies

It also happens to me sometimes, I dont receive most of the notifications from the artists I'm following, although sometimes I get some from random releases. It is really annoying since you have to manually search for the content youre interested in. 

Same here. No notification in months. All notifications enabled on phone etc. still nothing!

I havent received push notifications for New Releases in months....   What happened Spotify??/

Make sure you have notifications enabled both in your device settings and from within the app. Also, the beta you are running may also conflict with this. Thanks for reaching out, and if you have any more questions be sure to ask!

Certainly I already checked that. Push notifications are turned on within Spotify app for everything!

 

Beta??  What beta? 

I was referring to the beta from the original post. 

I'm not receiving any push notifications too. I'm on S6 Edge Marshmallow.

Follow me

Suggested posts