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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

196197 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 196197 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537994 Views

78 replies

3 likes

  • 537994 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

444099 Views

565 replies

37 likes

Account
Free
  • 444099 Views
  • 565 replies
  • 37 likes

Spotify's notification bar disappearing from Android

PlanPremiumCountryBrazilDeviceXiaomi A2 LiteOperating SystemAndroid 10 My Question or IssueHi! I have been getting a issue that when I play another media when my Spotify is open the notification bar from the Spotify just disappear. Thanks for the att...

Casual Listener

Plan Premium Country Brazil Device Xiaomi A2 Lite Operating System Android 10   My Question or Issue Hi! I have been getting a issue that when I play another media when my Spotify is o...

631 Views

0 replies

2 likes

  • 631 Views
  • 0 replies
  • 2 likes

Superuser Contribution Spotify randomly stops when offline (Samsung Galaxy A50)

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. Every other music app I have works fine offli...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

pim_scheffers

Regular

1647 Views

5 replies

1 likes

  • 1647 Views
  • 5 replies
  • 1 likes

Queing a Song in my Liked Songs Resets my Play Order

PlanPremiumCountryCanada DeviceS10Operating SystemAndroid Pie. My Question or IssueHello everyone, I love Spotify but have an issue with queing songs from my liked songs. I have one song I'm playing on repeat these days (at the top of my liked songs ...

Visitor

  Plan Premium Country Canada   Device S10 Operating System Android Pie.    My Question or Issue Hello everyone,   I love Spotify but have an issue with queing ...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Repeat da fila de reprodução

PlanPremiumCountryBrasilDeviceMoto G6Operating SystemAndroid My Question or IssueAcabei de migrar do play musica, serviço de streaming do Google. Umas das melhores funcionalidades dele é a criação de uma fila de reprodução onde você pode ouvir e repe...

Visitor

  Plan Premium Country Brasil Device Moto G6 Operating System Android   My Question or Issue Acabei de migrar do play musica, serviço de streaming do Google. Umas das melhores fu...

1609 Views

0 replies

0 likes

file
Reprodução
  • 1609 Views
  • 0 replies
  • 0 likes

Superuser Contribution Cannot reload spotify on my android phone. I have a premium family account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumPremium Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Premium   Device (iPhone 8, Samsung Galaxy 9, Macb...

Ivan

Spotify Legend

786 Views

1 replies

0 likes

  • 786 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps going offline

DeviceXiaomi A1Operating SystemAndroid Oreo My Question or IssueMy device is clearly online and I can confirm by other applications, but spotify keeps going offline.... It sometimes works but when I need it the most it goes offline.... Restarting the...

Casual Listener

   Device Xiaomi A1 Operating System Android Oreo   My Question or Issue My device is clearly online and I can confirm by other applications, but spotify keeps going offline.......

pewtavert01

Visitor

6854 Views

4 replies

2 likes

  • 6854 Views
  • 4 replies
  • 2 likes

Samsung Galaxy Buds+ Plus

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S10e in combination with new Galaxy Buds+ (plus)Operating System(Android 10) My Question or IssueDid anyone tried the new Galaxy Buds+ (plus) with an offline playlist? In the previous version of the buds ...

Visitor

Plan Premium Country Belgium Device Samsung Galaxy S10e in combination with new Galaxy Buds+ (plus) Operating System (Android 10)   My Question or Issue Did anyone tried the new Galaxy...

707 Views

0 replies

0 likes

Buds+
  • 707 Views
  • 0 replies
  • 0 likes

Falta de fotos na Playlist

Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será tentar ajudar.PlanoFamília PremiumPaísBrasilDispositivoSamsung Galaxy S9Sistema operacionalAndroid OreoMinha pergunta ou problemaMinhas listas de repr...

Newbie

Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será tentar ajudar. Plano Família Premium País Brasil Dispositivo Samsung Galaxy S9 Sistema oper...

301 Views

0 replies

1 likes

  • 301 Views
  • 0 replies
  • 1 likes

Music randomly stops playing

Music randomly stops playing (mostly using Spotify in offline mode to save data, therefore the songs are all downloaded on the device). The widget also disappear from the lock screen (since it stops, not pause). It happens most often when plugged in ...

Casual Listener

Music randomly stops playing (mostly using Spotify in offline mode to save data, therefore the songs are all downloaded on the device). The widget also disappear from the lock screen (since it stops,...

Nameless71

Casual Listener

8394 Views

8 replies

5 likes

  • 8394 Views
  • 8 replies
  • 5 likes

Spotify randomly goes silent for up to a minute on Android Auto

PlanPremiumCountryNorwayDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueThis has happened almost every morning the last weeks, randomly the music goes silent with the time still going. After 20-60 seconds it will continue and the...

Casual Listener

Plan Premium Country Norway Device Samsung Galaxy S8 Operating System Android 9   My Question or Issue This has happened almost every morning the last weeks, randomly the music goes si...

636 Views

0 replies

0 likes

  • 636 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify app stuck when clicking on the 3 white dots

PlanPremiumCountryCzech RepublicDeviceDoogee S40Operating SystemAndroid 9.0 My Question or IssueHello, everytime when I try to click on the 3 white dots, either the song ones or the playlist ones my Spotify App gets stuck. I tried a clean install, re...

Visitor

Plan Premium Country Czech Republic Device Doogee S40 Operating System Android 9.0   My Question or Issue Hello, everytime when I try to click on the 3 white dots, either the song ones...

Blabberm

Visitor

3328 Views

3 replies

1 likes

  • 3328 Views
  • 3 replies
  • 1 likes

Extreme stuttering in Toyota Prius when using bluetooth

PlanPremiumCountryUnited StatesDeviceMoto Z PlayOperating SystemAndroid OreoCar2013 Prius My Question or IssueFor the past couple of months or so (6-11 months) I've been having this absurd issue that only happens when I connect Spotify via Bluetooth ...

Visitor

Plan Premium Country United States Device Moto Z Play Operating System Android Oreo Car 2013 Prius   My Question or Issue For the past couple of months or so (6-11 months) I've been ...

Priususer

Visitor

2335 Views

1 replies

2 likes

Android 8
Bluetooth cutting out
Toyota
  • 2335 Views
  • 1 replies
  • 2 likes

Nonstop playing in my car

When I am in my car, spotify plays automatically. If I close out Spotify to turn it off and I get a call or text, it will start back up. I have to open spotify then close it again. I have tried shutting off this feature in Spotify settings menu. Long...

Visitor

When I am in my car, spotify plays automatically. If I close out Spotify to turn it off and I get a call or text, it will start back up. I have to open spotify then close it again. I have tried shutt...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Spotify automatically starts playing when opening the app with bluetooth headset connected

After the latest update, whenever I open the app on all of my android devices with my bluetooth earbuds connected, the last track will automatically start playing which is irritating. What's even more irritating is that there is NO option to disable ...

Casual Listener

After the latest update, whenever I open the app on all of my android devices with my bluetooth earbuds connected, the last track will automatically start playing which is irritating. What's even mor...

Eieiei

Visitor

1292 Views

1 replies

7 likes

  • 1292 Views
  • 1 replies
  • 7 likes

Radio Station Error - Android

PlanPremiumCountrySouth Africa DeviceSamsung Galaxy S6 Edge +Operating SystemAndroid 7.0 My Question or Issue Almost every song I choose "Go to radio" for gives me the "Radio station error" message: we can't load this radio station right now. Please ...

Visitor

Plan Premium Country South Africa  Device Samsung Galaxy S6 Edge + Operating System Android 7.0   My Question or Issue  Almost every song I choose "Go to radio" for gives me ...

Weed_Box

Visitor

765 Views

1 replies

4 likes

  • 765 Views
  • 1 replies
  • 4 likes

Why is my premium account showing the free interface?

PlanPremiumCountryBrazilDeviceXiaomi Mi 9TOperating SystemAndroid 10 My Question or IssueHi! For whatever reason, my Spotify app decided to show the free interface, even though I have a premium account. I've already tried uninstalling and then instal...

Visitor

Plan Premium Country Brazil Device Xiaomi Mi 9T Operating System Android 10   My Question or Issue Hi! For whatever reason, my Spotify app decided to show the free interface, even thou...

446 Views

0 replies

0 likes

  • 446 Views
  • 0 replies
  • 0 likes

audio quality went down

PlanPremiumCountryThe NetherlandsDeviceSamsung j5, chromecast, tv, ampOperating android My Question or IssueSince a few weeks my audio quality dropped.Mostly high notes are shakey and trembling.I haven't changed any of my settings on any of my device...

Visitor

Plan Premium Country The Netherlands Device Samsung j5, chromecast, tv, amp Operating  android   My Question or Issue Since a few weeks my audio quality dropped. Mostly high note...

653 Views

0 replies

0 likes

audio
audio quality
  • 653 Views
  • 0 replies
  • 0 likes

Album Art missing from Playlists

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S20 UltraOperating SystemAndroid 10 My Question or IssueRecently (about a month ago), Spotify for Android updated and started showing Album art next to the song names in playlists: https://imgur.com/a/H...

Visitor

Plan Premium Country Australia Device Samsung Galaxy S20 Ultra Operating System Android 10   My Question or Issue Recently (about a month ago), Spotify for Android updated and started ...

440 Views

0 replies

0 likes

  • 440 Views
  • 0 replies
  • 0 likes

Superuser Contribution can't login premium account Android - need to reinstal the app

PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid My Question or IssueHello.Unfortunally sometimes when I open the Spotify app it says I can't login. I place my user and password but I can't manage to login because I have no inte...

Roadie

Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android   My Question or Issue Hello. Unfortunally sometimes when I open the Spotify app it says I can't login. I...

LSMelo

Roadie

689 Views

2 replies

0 likes

  • 689 Views
  • 2 replies
  • 0 likes

Superuser Contribution On my home screen the new six playlists are gone. Is there anybody else with the same problem?? Thx

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

FuriousStyles1

Music Fan

1122 Views

3 replies

0 likes

  • 1122 Views
  • 3 replies
  • 0 likes