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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118766 Views

27 replies

4 likes

  • 118766 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239537 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239537 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600395 Views

79 replies

3 likes

  • 600395 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

492887 Views

581 replies

42 likes

Account
Free
  • 492887 Views
  • 581 replies
  • 42 likes

Hitting 'like' buttton in notification bar causes the whole app to crash

PlanPremiumCountrySpainDeviceRedmi Note 8 ProOperating SystemAndroid 9 (PPR1.180610.011) / MIUI 11.0.3 (PGGEUXM)Spotify Version8.5.54.869 My Question or IssueThis issue is not solved at all... When pressing 'like' button in notification bar, Plane mo...

Casual Listener

Plan Premium Country Spain Device Redmi Note 8 Pro Operating System Android 9 (PPR1.180610.011) / MIUI 11.0.3 (PGGEUXM) Spotify Version 8.5.54.869   My Question or Issue This issue i...

576 Views

0 replies

0 likes

Android
Discover Weekly
plane mode
Release Radar
  • 576 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sorry we can't improve our station right now

PlanPremiumCountryIndiaDeviceMI A2Operating SystemAndroid Pie My Question or IssueEvery time I play radio of any genre and when I press like to improve station it will always says" sorry, we can't improve the station right now". It's been 6 months I ...

Regular

Plan Premium Country India Device MI A2 Operating System Android Pie   My Question or Issue Every time I play radio of any genre and when I press like to improve station it will always...

Sofia2173

Newbie

2468 Views

6 replies

6 likes

  • 2468 Views
  • 6 replies
  • 6 likes

Superuser Contribution why are some songs couldn't be played even in a premium account ?

PlanPremiumCountryHong KongDeviceSamsung Galaxy s10Operating SystemAndroid My Question or IssueWhy are some songs couldn't be play in my premium account (e.g. the IDOLiSH7 album)?Is it because they are Japanese songs? How can I listen to those songs?

Visitor

Plan Premium Country Hong Kong Device Samsung Galaxy s10 Operating System Android   My Question or Issue Why are some songs couldn't be play in my premium account (e.g. the IDOLiSH7 al...

Mario

Spotify Legend

457 Views

1 replies

0 likes

  • 457 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly stops playing while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

user-removed

Not applicable

1298 Views

2 replies

1 likes

  • 1298 Views
  • 2 replies
  • 1 likes

Superuser Contribution Library: Rename "Filters" button to "Sort by"

Plan: PremiumCountry: NZ DeviceSamsung Galaxy S10 SM-G9730Operating SystemAndroid 10 under One UI 2.0 My Question or IssueI've always been frustrated that there isn't an option in settings to stop the list of playlists sorting by recently played, and...

Casual Listener

Plan: Premium Country: NZ   Device Samsung Galaxy S10 SM-G9730 Operating System Android 10 under One UI 2.0   My Question or Issue I've always been frustrated that there isn't...

Ivan

Spotify Legend

605 Views

1 replies

0 likes

labelling
Playlists
UI
  • 605 Views
  • 1 replies
  • 0 likes

How do I get a usable user interface back on Android TV?

Device Nvidia Shield TVOperating System Android My Question or IssueI haven't been in the Spotify app on the nvidia shield TV for a while but noticed today the user interface has greatly changed and not for the good. Is there any way to get back to t...

Regular

Device Nvidia Shield TV Operating System Android   My Question or Issue I haven't been in the Spotify app on the nvidia shield TV for a while but noticed today the user interface has greatly...

SandyFarmer

Regular

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Song skipping like scratched CD

As the title says. I'm only noticing it with one particular to track-- "A Bite Out of My Bed" by the new pornographers. I've gapless playback and crossfade turned off, I tried deleting the song and redownloading, going to the album to listen there. N...

Newbie

As the title says. I'm only noticing it with one particular to track-- "A Bite Out of My Bed" by the new pornographers. I've gapless playback and crossfade turned off, I tried deleting the song and r...

Noah

Community Legend

597 Views

1 replies

0 likes

  • 597 Views
  • 1 replies
  • 0 likes

Grid view option for Your Library on mobile

Plan: PremiumCountry: NZ DeviceSamsung Galaxy S10 SM-G9730Operating SystemAndroid 10 under One UI 2.0 My Question or IssueWe should have the option for a grid view in Your Library, like the Desktop app's Albums menu. This would make much better use o...

Casual Listener

Plan: Premium Country: NZ   Device Samsung Galaxy S10 SM-G9730 Operating System Android 10 under One UI 2.0   My Question or Issue We should have the option for a grid view in...

979 Views

0 replies

3 likes

navigation
UI
  • 979 Views
  • 0 replies
  • 3 likes

Spotify Connect Workaround

PlanPremiumCountryUSADeviceLG G7 ThinQ and Galaxy Tab S5eOperating SystemAndroid 9 My Question or IssueA problem I've been dealing with is when I do Spotify Connect to my PS4 which is on the latest version (literally just updated it) I couldn't add a...

Casual Listener

  Plan Premium Country USA Device LG G7 ThinQ and Galaxy Tab S5e Operating System Android 9    My Question or Issue A problem I've been dealing with is when I do Spotify Con...

423 Views

0 replies

0 likes

  • 423 Views
  • 0 replies
  • 0 likes

Playback stops on PC when phone connects to Internet

PlanPremiumCountrycanadaDevice lg G6Operating SystemWin7 My Question or Issue I don't keep the wifi / lte on, I activate it when I need it. I play music on my PC at home. Whenever I connect to the internet on my phone, the playback stops on my PC and...

Gig Goer

Plan Premium Country canada Device  lg G6 Operating System Win7   My Question or Issue   I don't keep the wifi / lte on, I activate it when I need it. I play music on my PC ...

TaTHEj

Composer

631 Views

1 replies

0 likes

  • 631 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Lockscreen Controls Lose Connection to Google Home

PlanPremiumCountryAustraliaDeviceGoogle Pixel 2Operating SystemAndroid 10 My Question or IssueWhen casting to a Google Home speaker, the lock screen playback controls/song info loses connection when the phone is in standby. Have to unlock the phone, ...

Visitor

Plan Premium Country Australia Device Google Pixel 2 Operating System Android 10   My Question or Issue When casting to a Google Home speaker, the lock screen playback controls/so...

kicker1

Regular

2747 Views

3 replies

1 likes

  • 2747 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cant keep listening to old songs

Anyone just listening to music and then it goes back to the last song u added after u get into your older liked songs

Visitor

Anyone just listening to music and then it goes back to the last song u added after u get into your older liked songs 

Mario

Spotify Legend

580 Views

1 replies

0 likes

  • 580 Views
  • 1 replies
  • 0 likes

Spotify Pauses Randomly When Listening Offline-Android

Hello! I have a Family Subscription for Spotify. I work in a manufacturing plant that has no wifi or cell service for employees. I use 2 different phones (both Androids) at work. The one phone, which is a Moto G, I hook into the area speaker for ever...

Visitor

Hello! I have a Family Subscription for Spotify. I work in a manufacturing plant that has no wifi or cell service for employees. I use 2 different phones (both Androids) at work. The one phone, which...

760 Views

0 replies

1 likes

android devices
Music pauses
Offline listening
Random Pauses
  • 760 Views
  • 0 replies
  • 1 likes

Superuser Contribution [Mobile][Discover] Artist Feed

I had a bonus feature. There was a flash symbol next to the setting symbol. When you click on it you can see all the new songs/albums which are published from the artists that you're following. With this feature you are always up to date.

Visitor

I had a bonus feature. There was a flash symbol next to the setting symbol. When you click on it you can see all the new songs/albums which are published from the artists that you're following. With ...

Peter

Spotify Legend

776 Views

1 replies

1 likes

Mobile
  • 776 Views
  • 1 replies
  • 1 likes

Superuser Contribution Pause And Play button not working on lock screen

Hi, Spotify has recently updated and ever since the update to version 8.5.9.737 the play and pause button doesn't function on the lock screen, is there any help for this I have tried clean install but still happening, any help would be much appreciat...

Music Fan

Hi, Spotify has recently updated and ever since the update to version 8.5.9.737 the play and pause button doesn't function on the lock screen, is there any help for this I have tried clean install bu...

metaman15

Visitor

5791 Views

5 replies

4 likes

  • 5791 Views
  • 5 replies
  • 4 likes

Spotify does not continue playing after paused for a while.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 10+, Android AutoOperating SystemAndroid Oreo My Question or IssueHi. I've been having this problem for a few weeks now. If I have Spotify paused for an extended period of time, and I reopen the app...

Visitor

Plan Premium Country United States Device Samsung Galaxy 10+, Android Auto Operating System Android Oreo   My Question or Issue Hi. I've been having this problem for a few weeks n...

550 Views

0 replies

0 likes

  • 550 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Web & Spotify Android App Not Syncing

PlanFree/PremiumCountryUSADeviceMotorola Z3 Force & ComputerOperating SystemAndroid & Windows 10 My Question or IssueI'm trying to clean up my Library of Liked Songs. I have unlike many songs on the Spotify App for Windows on my computer, but my Spot...

Visitor

Plan Free/Premium Country USA Device Motorola Z3 Force & Computer Operating System Android & Windows 10   My Question or Issue I'm trying to clean up my Library of Liked Songs....

TaTHEj

Composer

913 Views

1 replies

0 likes

  • 913 Views
  • 1 replies
  • 0 likes

Does the Android app still scrobble to Last.fm?

Plan: PremiumCountry: US Device: Pixel 3Operating System: Android version 10 I have Last.fm account hooked up to my Spotify account to help with scrobbling. However, I'm noticing that anything played on my Android device doesn't scrobble to Last.fm. ...

Casual Listener

Plan: Premium Country: US   Device: Pixel 3 Operating System: Android version 10   I have Last.fm account hooked up to my Spotify account to help with scrobbling. However, I'm noticin...

Jose_M

Spotify Star

1344 Views

1 replies

0 likes

  • 1344 Views
  • 1 replies
  • 0 likes

Can't invite invite my son to become a member in the family plan

Plan Family PremiunCountry Denmark DeviceAndroid HuaweiOperating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I am not able to invite my son to family premium plan. We are living under the roof. We have tried the incognito m...

Casual Listener

Plan Family Premiun Country Denmark   Device Android Huawei Operating System  (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi I am not able to invite my ...

Jose_M

Spotify Star

402 Views

1 replies

0 likes

  • 402 Views
  • 1 replies
  • 0 likes

Can't download songs to SD anymore

PlanPremiumCountryUnited StatesDeviceSanding Galaxy A10Operating SystemAndroid My Question or IssueToday I noticed that all of my songs which were downloaded to my SD card started getting downloaded to my phone's internal storage. I went to change th...

Newbie

  Plan Premium Country United States Device Sanding Galaxy A10 Operating System Android   My Question or Issue Today I noticed that all of my songs which were downloaded to my SD...

Jose_M

Spotify Star

916 Views

1 replies

1 likes

  • 916 Views
  • 1 replies
  • 1 likes