Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
Since the (or a) update, the possibilty to shuffle all songs seems gone?Is this coming back, or am i overlooking something? thnx! david Spotifiy PremiumNetherlandsSamsung Galaxy s7
PlanPremiumCountryIE / UK DeviceDesktopOperating SystemWindows 10 My Question or IssueWhen searching for a song within a playlist (Ctrl + F) you can normally search for a song within a playlist, which is a useful feature for large playlists. However,...
About a month ago the Spotify app on my Hudl 2 Android tablet stopped working. I've tried updated to the latest version on the Google Play Store but that did not resolve the situation. What happens is when the app opens it gets stuck loading. The goo...
PlanPremiumCountrynetherlands/spainDevice(Samsung Galaxy Note 8Operating System(Android Oreo.) My Question or IssueYesterday, while on holiday, i updated the app using WiFi. however when leaving the WiFi spot the spotify app changed to the dataplan a...
PlanFree/PremiumCountryUsDevice lg g6(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System android(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueYour instructions for sorting and filtering playlist does not work. When I sel...
So I 've been using Spotify Premium on my thirsty Galaxy S3 Neo (Android 4.4.2) for about a year. About 2/3 months ago a strange event occurred occasionally when trying to manipulate my music trough the lock screen or the buttons on my headset. Pausi...
Após a atualização não tenho mais a playlist com todas as músicas.Temos a playlist "curtidas", mas nela não aparece as músicas salvas diretamente nos álbuns. PlanPremiumCountryBrasilDeviceJ7 NxtOperating SystemAndroid Pie
Hi All,I am listening to podcasts through Spotify on my Android phone, and when I open up one of th epodcasts I listen to, the episode listing will automatically display where I was last up to. For example if I last listened to opisode #55, it displa...
PlanPremiumCountrySwedenOperating SystemWear Os My Question or IssueHi!When I start Spotify on my Fossil watch the Spotify-logo turns up on screen with the green circle rotating on screen but then my screen just turns off. Any suggestions on a soluti...
Spotify used to have a very good web player. It was well featured and basically meant you really didn't need to install their software on your computer, but about 2 years ago they realised that their web player is too good and they LITERALLY wricked ...
My Question or Issue (NL) Recently I bought 2 digital tuners (TechniSat 101 IR) in my house on the same network (XS4ALL/VDSL), with Spotify Connect built in. On my Samsung Galaxy S9 (Android 9) and my wifes' S10 I have installed the apps Technisat Co...
PlanPremiumCountryUSADeviceAndroid X chargeOperating SystemAndroid Nougat My Question or IssueAs of about 3 or 4 months ago my spotify on Android will no longer play on mobile data. It tries to connect but then either says it's offline or gets stuck ...
PlanFamilyCountryUKDevice Samsung Galaxy 9Operating SystemAndroid 9 My Question or IssueMy Spotify app is automatically skipping to the next track after about 30 seconds. Also when on pause it automatically restarts without me pressing play. I have d...
Hi All, I have a Google Pixel 3a XL running Android that I need some advice with. There is one podcast I listen to that when I open up the podcast episode list, Spotify will automaticaly display down the list of episodes to the last episode I listen ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help.Plan: PremiumCountry: N/A Devices: Samsung's & unknown Android-based car head-unitOperating System: Android My Question or Issue: I'...
For some reason all of my recommended concerts are located in or around Houston, TX but I'm in Atlanta, GA. Suggestions used to be for Atlanta and the only time I was in Houston was a few months ago for 3 days. Any thoughts?
PlanPremiumCountryUnited KingdomDeviceOneplus 3TOperating SystemAndroid Pie (OxygenOS 9.0.4) My Question or IssueFor the life of me I can't get my car controls to work any more - or at least not reliably. The only way Spotify reacts to the car contro...
Spotify PremiumCanada DeviceAnrdoidOperating SystemAndroid 8.1.0 My Question or Issue:I have found some answers on how to remove the album art from a device's lockscreen but I am actually wondering how can I enable this feature. I know I had it on on...
Recently I discovered that in Mac the dB output is a lot higher. I first suspect my smartphone but YouTube also has a higher output, when I say higher, I mean a very clear distinction between having heard some noises and listening to the music in noi...
PlanPremiumCountryTurkeyDeviceSamsung Galaxy Note 5Operating SystemAndroid 7.0 My Question or IssueSpotify and Instagram updated automatically. I reinsalled both apps but still not fixed. Please help me!