Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
There are playlists that I listen to that I'd like to add to my "Liked Songs" tab. I have not seen a way to add every song on the playlist to that tab, the only thing I can do is go though each song one by one and press the "<3" to add it to my Liked...
There are playlists that I listen to that I'd like to add to my "Liked Songs" tab. I have not seen a way to add every song on the playlist to that tab, the only thing I can do is go though each song ...
862 Views
0 replies
1 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy A3 (2017)Operating SystemAndroid 8.0.0 My Question or IssueApp just decides to switch back to internal storage, which really annoying on a phone with only 10GB storage. When the app does this, I can not s...
Plan Premium Country Germany Device Samsung Galaxy A3 (2017) Operating System Android 8.0.0 My Question or Issue App just decides to switch back to internal storage, which really ann...
Casual Listener
761 Views
3 replies
0 likes
Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage? Thanks. PlanPremium Operating SystemAndroid
Hi, will turning playlist download toggle to off remove songs from the phone thus freeing up storage? Thanks. Plan Premium Operating System Android
Casual Listener
1380 Views
3 replies
0 likes
PlanPremiumCountryPolandDeviceXiaomi Redmi 6Operating SystemAndroid 9 with MIUI 10.4.4 My Question or IssueLong pressing any song/album/anything (or using the three dot icon) hangs the app.StepsOpen the appNavigate to any album or playlistClick the t...
Plan Premium Country Poland Device Xiaomi Redmi 6 Operating System Android 9 with MIUI 10.4.4 My Question or Issue Long pressing any song/album/anything (or using the three dot icon)...
Community Legend
1024 Views
1 replies
0 likes
PlanPremiumCountryFINDeviceOnePlus 7 ProOperating SystemAndroid 10, Oxygen OS 10 My Question or IssueSpotify is offline and won't stay online for more than 5-20 minutes at a time after I reinstall it. I've restarted it, deleted cache, reinstalled it,...
Plan Premium Country FIN Device OnePlus 7 Pro Operating System Android 10, Oxygen OS 10 My Question or Issue Spotify is offline and won't stay online for more than 5-20 minutes at a ...
Not applicable
791 Views
1 replies
1 likes
Sprint service must be rigorously tested for ad videos and for the sake of sponsors' ROI. Is Sprint ripping off sponsors? It surely seems that way from what I've observed. Are they cutting off ads to play for a much shorter time than normal, or somet...
Sprint service must be rigorously tested for ad videos and for the sake of sponsors' ROI. Is Sprint ripping off sponsors? It surely seems that way from what I've observed. Are they cutting off ...
322 Views
0 replies
0 likes
I think there's something wrong with contents of lyric of a higher place by Adam Levine
I think there's something wrong with contents of lyric of a higher place by Adam Levine
358 Views
0 replies
0 likes
PlanPremium FamilyCountryUK DeviceSony Xperia XZ2Operating SystemAndroid 9 Hi,This is a recent issue.When casting from my phone (Sony Xperia XZ2 on Android 9) Spotify either fails to connect or if it does connect, it plays in teh phone as well as the...
Plan Premium Family Country UK Device Sony Xperia XZ2 Operating System Android 9 Hi, This is a recent issue. When casting from my phone (Sony Xperia XZ2 on Android 9...
425 Views
0 replies
0 likes
PlanPremiumDeviceNote 8My Question or IssueI used to be able to control Spotify from the pull down banner/notification tray, and it would also be on the lock screen. I've tried uninstalling and reinstalling Spotify, as well as checking all permission...
Plan Premium Device Note 8 My Question or Issue I used to be able to control Spotify from the pull down banner/notification tray, and it would also be on the lock screen. I've tried unin...
Spotify Star
420 Views
1 replies
0 likes
PlanPremiumCountryVietnam DeviceSamsung Galaxy S10+Operating SystemAndroid P My Question or IssueRecently, there is a playlist that I dont want anymore. I unfollow that playlist (screenshot attached), it disappears in Library screen. BUT, when I open...
Plan Premium Country Vietnam Device Samsung Galaxy S10+ Operating System Android P My Question or Issue Recently, there is a playlist that I dont want anymore. ...
Visitor
899 Views
1 replies
2 likes
PlanFree/PremiumCountryNorwayDeviceAndroid TV / nvidia shieldOperating SystemAndroid 7.0 My Question or IssueDid i just travel back to 1998 or did Spotify team not include playlist sorting in the Android tv version of spotify.. ?
Plan Free/Premium Country Norway Device Android TV / nvidia shield Operating System Android 7.0 My Question or Issue Did i just travel back to 1998 or did Spotify team not include pl...
442 Views
0 replies
2 likes
PlanPremiumCountryItalyDeviceSamsung Galaxy S6Operating SystemAndroid 7.0 My Question or IssueI would like to suggest a possible idea to implement on Spotify: it would be convenient to have a bigger player on the lock screen (like that of Samsung Mus...
Plan Premium Country Italy Device Samsung Galaxy S6 Operating System Android 7.0 My Question or Issue I would like to suggest a possible idea to implement on Spotify: it would be con...
Spotify Star
1152 Views
1 replies
0 likes
I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art to reveal the artist" -function, which was a fast ...
I really like the way the music library works now (although for me the ui keeps switching between "Follow" and the heart icon for some reason). My only gripe at the moment is the "swipe the album art...
Spotify Star
413 Views
1 replies
0 likes
My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop. What is the reason. And I have never listened pop on my account. - I think.
My Android app shows my favourite genres (Metal, Punk, Pop and Rock) but web player shows Indie/alternative instead of pop. What is the reason. And I have never listened pop on my acco...
451 Views
0 replies
0 likes
PlanALLCountryALLDeviceALLOperating SystemALL My Question or IssueA lot of my friends have been kicked out of their family plan lately and we have some 13 year old kid running around in school bragging he can sell Spotify for 1$.I also had problems w...
Plan ALL Country ALL Device ALL Operating System ALL My Question or Issue A lot of my friends have been kicked out of their family plan lately and we have some 13 year old ki...
Newbie
4835 Views
4 replies
2 likes
PlanPremiumCountryGermanyDeviceSamsung Galaxy S8 with SD-CardOperating SystemAndroid 9 My Question or IssueI just want to lonk on this thread because I think it got moved in Closed and I still have a problem and new Information to work with. https://...
Plan Premium Country Germany Device Samsung Galaxy S8 with SD-Card Operating System Android 9 My Question or Issue I just want to lonk on this thread because I think it got moved in ...
Spotify Star
1805 Views
5 replies
1 likes
PlanPremiumCountryIndonesia DeviceSamsung Galaxy S7 EdgeOperating SystemAndroid Oreo 8.0 My Question or IssueI see that a new feature of lyrics has been added to Spotify but I can't see any lyrics on it. How do I fix this? By the way, thank you SOO m...
Plan Premium Country Indonesia Device Samsung Galaxy S7 Edge Operating System Android Oreo 8.0 My Question or Issue I see that a new feature of lyrics has been added to Spoti...
Spotify Star
947 Views
3 replies
0 likes
Hello,I'd like the Spotify app to automatically play music when the app starts (example: the playlist that was played the last time). How to enable this? (Even if I need to install a third-party app! I really need this feature :)) Thanks in advance. ...
Hello, I'd like the Spotify app to automatically play music when the app starts (example: the playlist that was played the last time). How to enable this? (Even if I need to instal...
Casual Listener
566 Views
1 replies
0 likes
What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change to some other streaming app. PlanFree/PremiumCountry...
What happend with artist folder? I can't find anything there what's the logic of the whole thing? I can't even chose how to sort the artist u make the app worse for every update. I will soon change t...
Spotify Star
510 Views
1 replies
1 likes
PlanPremiumCountryAustralia DeviceSamsung A5Operating System(Android 8.0.0) My Question or IssueHi, after I have added songs to a playlist which is set to auto download all songs, the individual tracks do not show the green download logo when I view ...
Plan Premium Country Australia Device Samsung A5 Operating System (Android 8.0.0) My Question or Issue Hi, after I have added songs to a playlist which is set to auto down...
Casual Listener
449 Views
1 replies
1 likes
