Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
ThomasWYale
Visitor
35973 Views
64 replies
25 likes

35973 Views
64 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
874104 Views
11 replies
51 likes
Android
Guide
Troubleshooting

874104 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2022-11-15 10:20:27 AM
Alex
Spotify Legend
25573 Views
3 replies
0 likes

25573 Views
3 replies
0 likes

FIXEDSpotify freezes and crashes

PlanPremiumCountryCyprusDeviceHuawei P20 ProOperating SystemEMUI 9.1.0/Android 9My Question or IssueSpotify will crash whenever I touch the "now playing" bar on the bottom of the screen. It doesn't do it with all songs, and otherwise the app works fi...

Damis98
Visitor
Plan Premium Country Cyprus Device Huawei P20 Pro Operating System EMUI 9.1.0/Android 9 My Question or Issue Spotify will crash whenever I touch the "now playing" bar on the bottom of the sc...
2019-12-06 11:23:29 AM
723 Views
0 replies
1 likes

723 Views
0 replies
1 likes

Solved!! Automatically follows and downloads unwanted playlists

PlanPremiumCountryThe NetherlandsDeviceMoto G4Operating System(Android 7.0) My Question or Issue Each time I open spotify on my android, it follows and downloads the same playlists I don't want to download. I can keep unfollowing the playlists/albums...

cmkl
Regular
Plan Premium Country The Netherlands Device Moto G4 Operating System (Android 7.0) My Question or Issue Each time I open spotify on my android, it follows and downloads the s...
2019-12-04 1:46:29 PM
2019-12-06 9:36:43 AM
luisneto
Casual Listener
1473 Views
8 replies
1 likes

1473 Views
8 replies
1 likes

Crash on StoriesContainerActivity

PlanPremiumCountryViet NamDeviceSony Xperia XZ2 Compact, Samsung Galaxy S8Operating SystemAndroid 9 My Question or IssueI want to view my story but Spotify keep crashing. It happen on all of my devices so I guess something went wrong with my account

b4c7xaggl-_4c
Casual Listener
Plan Premium Country Viet Nam Device Sony Xperia XZ2 Compact, Samsung Galaxy S8 Operating System Android 9 My Question or Issue I want to view my story but Spotify keep crashing. It ...
2019-12-06 4:19:06 AM
2019-12-06 4:39:59 AM
b4c7xaggl-_4c
Casual Listener
583 Views
4 replies
0 likes
Crash

583 Views
4 replies
0 likes

Sound cuts out Playback continues

None of the below information is required. PlanpremiumCountryCanadaDeviceSonim xp8 Andriod 8.1 My Question or IssueHey so for the last couple of weeks I've been having issues while trying to listen to Spotify over a Bluetooth speaker a song will play...

user-removed
Visitor
None of the below information is required. Plan premium Country Canada Device Sonim xp8 Andriod 8.1 My Question or Issue Hey so for the last couple of weeks I've been havi...
2019-12-06 3:18:35 AM
381 Views
0 replies
0 likes

381 Views
0 replies
0 likes

Wrapped and podcasts

Premium, android+desktop issue. Why can't I find stats for podcasts from Wrapped? Been listening maybe 5hrs or more per week, so I think it should be enough to count. Tried to look both, app and browser versions.

youssu
Visitor
Premium, android+desktop issue. Why can't I find stats for podcasts from Wrapped? Been listening maybe 5hrs or more per week, so I think it should be enough to count. Tried to look both, app...
2019-12-05 12:24:06 AM
337 Views
0 replies
0 likes
podcast
Wrapped 2019

337 Views
0 replies
0 likes

Galaxy active2

Im trying to connect to my spotify with my galaxy active2 watch without my phone but it won't allow me to do so it keeps saying can not connect without bluetooth connection PlanFree/PremiumCountryLas vegas nvDeviceGalaxy Active2 watch and galaxy s10+

Fe30
Visitor
Im trying to connect to my spotify with my galaxy active2 watch without my phone but it won't allow me to do so it keeps saying can not connect without bluetooth connection Plan Free/...
2019-12-05 11:17:29 PM
256 Views
0 replies
0 likes

256 Views
0 replies
0 likes

Please help: Spotify crashes endlessly.

PlanPremiumCountryEstoniaDeviceS9Operating SystemAndroid 10 Beta So Spotify refuses to work ever since i updated to the android beta on my s9. I have tried everything mentioned in the HELP pages and alot of other things. The result is still the same ...

b0uncyfr0
Visitor
Plan Premium Country Estonia Device S9 Operating System Android 10 Beta So Spotify refuses to work ever since i updated to the android beta on my s9. I have tried everything mentioned...
2019-12-05 7:40:27 PM
472 Views
0 replies
0 likes
10
Android
Crash
Help
Spotify

472 Views
0 replies
0 likes

Zapping

Bonjour je viens de m'abonner à spotify premium mais je ne peux pas zapper, je suis obligée d'écouter la lecture aléatoire, comment je dois faire pour écouter ce que je veux ? Merci de m'aider

amary68
Newbie
Bonjour je viens de m'abonner à spotify premium mais je ne peux pas zapper, je suis obligée d'écouter la lecture aléatoire, comment je dois faire pour écouter ce que je veux ? Merci de m'aider
2016-12-15 6:33:56 PM
2019-12-05 6:37:28 PM
starry__
Visitor
528 Views
1 replies
0 likes

528 Views
1 replies
0 likes

Spotify changed song by itself

PlanPremiumCountry DeviceXiaomi Mi6Operating SystemAndroid Pie My Question or IssueHi,Today I was listening to some podcast and suddenly, Spotify changed it to random song from my favourites. What could be the reason of that?

microice
Casual Listener
Plan Premium Country Device Xiaomi Mi6 Operating System Android Pie My Question or Issue Hi, Today I was listening to some podcast and suddenly, Spotify changed it to random ...
2019-12-05 6:26:59 PM
187 Views
0 replies
1 likes

187 Views
0 replies
1 likes

No internet connection available

PlanPremiumDeviceHuaweii P30 ProOperating SystemAndroid My Question or IssueFor around 3 weeks I am getting "No internet connection available" no matter what type of internet connection I have. I belive i tried everything what I could do on my own, y...

j4jo
Casual Listener
Plan Premium Device Huaweii P30 Pro Operating System Android My Question or Issue For around 3 weeks I am getting "No internet connection available" no matter what type of internet con...
2019-12-05 5:50:45 PM
255 Views
0 replies
2 likes

255 Views
0 replies
2 likes

Need help from Spotify with connection

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUsing Galaxy 9. Phone says 'no internet connection'. Have checked the community and see to ch...

tonedeafjunior
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Using G...
2019-12-05 3:49:50 PM
213 Views
0 replies
0 likes

213 Views
0 replies
0 likes

No Premium on Android App

PlanPremiumCountryAustriaDeviceSamsung Galaxy S10 My Question or IssueI'm trying the offer Premium 3 months for free. The website in the browser says that I have Premium until February 29th. But in the Android app I'm still a Free user. I have alread...

sterndjoko
Casual Listener
Plan Premium Country Austria Device Samsung Galaxy S10 My Question or Issue I'm trying the offer Premium 3 months for free. The website in the browser says that I have Premium until Fe...
2019-11-29 2:15:48 PM
2019-12-05 3:38:57 PM
sterndjoko
Casual Listener
339 Views
2 replies
0 likes

339 Views
2 replies
0 likes

Cannot like or unlike in notification Android

PlanPremiumCountryCanadaDeviceGalaxy S10eOperating SystemAndroid 9, One UI 1.1 My Question or IssuePretty simple, I can't like or unlike songs from the notification control. I can pause and play and skip no problem, just can't like a song unless I go...

mantrobuski
Newbie
Plan Premium Country Canada Device Galaxy S10e Operating System Android 9, One UI 1.1 My Question or Issue Pretty simple, I can't like or unlike songs from the notification control. ...
2019-12-05 3:37:59 PM
229 Views
0 replies
2 likes

229 Views
0 replies
2 likes

Spotify not giving me the share option for Instagram stories

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 9+Operating SystemAndroid Pie My Question or IssueI know the sharing to Instagram stories feature has been available for a year and a half now, but I still can't do it. Logged in to all my apps, con...

Ekenezy
Newbie
Plan Premium Country United States Device Samsung Galaxy 9+ Operating System Android Pie My Question or Issue I know the sharing to Instagram stories feature has been available for a...
2019-12-05 3:09:00 PM
365 Views
0 replies
4 likes

365 Views
0 replies
4 likes

Spotify connected to someone else's playlist

PlanPremiumCountrySingaporeDevicePizel 2XLOperating SystemAndroid 10 My Question or IssueWeird issue. I was listening to one of Spotify playlists in the office today and I got the popup to connect to another device so I hit Continue and Spotify annou...

davegball
Music Fan
Plan Premium Country Singapore Device Pizel 2XL Operating System Android 10 My Question or Issue Weird issue. I was listening to one of Spotify playlists in the office today and I go...
2019-12-05 10:34:35 AM
475 Views
0 replies
0 likes

475 Views
0 replies
0 likes

No puedo reproducir en el orden correcto

PlanPremiumCountryMexico DeviceMotorola oneOperating System(Android Pie) My Question or IssueHace 2 semanas que intento hacer el filtro en mi biblioteca para poder escuchar las canciones de algún artista en **bleep**, pero al momento de seleccionar a...

Josuna
Visitor
Plan Premium Country Mexico Device Motorola one Operating System (Android Pie) My Question or Issue Hace 2 semanas que intento hacer el filtro en mi biblioteca para poder esc...
2019-12-05 8:41:22 AM
403 Views
0 replies
0 likes

403 Views
0 replies
0 likes

Some songs disappear

My Question or IssueHello, the thing is that songs that are not in any playlist disappears when I have no Internet connection, neither my albums or the "Liked Songs" playlist appear despite being downloaded, when I have connection again it reappear b...

Salgado28
Visitor
My Question or Issue Hello, the thing is that songs that are not in any playlist disappears when I have no Internet connection, neither my albums or the "Liked Songs" playlist appear despite being d...
2019-12-05 1:26:31 AM
237 Views
0 replies
0 likes

237 Views
0 replies
0 likes

I Can't share songs on IG stories or Facebook

Today I want to share songs on IG stories or Facebook but the app crashesPlan PremiumCountryItaly DeviceSamsung Galaxy 9Operating System Android 8.0.0 My Question or Issue

LedZoSo1
Regular
Today I want to share songs on IG stories or Facebook but the app crashes Plan Premium Country Italy Device Samsung Galaxy 9 Operating System Android 8.0.0 My Que...
2018-08-21 8:04:23 PM
2019-12-04 12:01:31 AM
PeteHaase
Music Fan
8834 Views
18 replies
0 likes

8834 Views
18 replies
0 likes

Spotify keeps stopping while track is playing, tried all suggestions to no avail!

PlanPremium (Family)CountrySwedenDeviceSamsung S9, My Question or IssueSaturday 30 November 2019 around 22:45 pm I was walking listening to Spotify and I noticed it kept on stopping. I kept on clicking on play button on my bluetooth headphones but it...

headlam65
Casual Listener
Plan Premium (Family) Country Sweden Device Samsung S9, My Question or Issue Saturday 30 November 2019 around 22:45 pm I was walking listening to Spotify and I noticed it kept on stoppin...
2019-12-04 10:14:56 PM
762 Views
0 replies
0 likes

762 Views
0 replies
0 likes

Saved songs don't show in Library (Your Music)

PlanremiumCountryOmanDeviceLG G7Operating SystemAndroid Oreo My Question or IssueSongs I save or "+" do not show under albums, artists, or anywhere else in my music. The only place they appear on is under the auto playlist "liked songs".Tried re-logg...

khalidsha
Newbie
Plan remium Country Oman Device LG G7 Operating System Android Oreo My Question or Issue Songs I save or "+" do not show under albums, artists, or anywhere else in my music. The...
2019-03-23 1:53:27 PM
2019-12-04 7:24:03 PM
ranamihir
Casual Listener
430 Views
1 replies
1 likes

430 Views
1 replies
1 likes

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