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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857258 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857258 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21534 Views
  • 3 replies
  • 0 likes
  • 21534 Views
  • 3 replies
  • 0 likes

Playlists ive never played or heard about keeps shows up in my Homescreen

Spotify, u may have been the best music up, but your update will make u dissapear. why in the world, with all the playing songs problems we r experiencing, it keeps show me songs and playlists i never wanted to hear songs from...??? my premiun accoun...

  • Gig Goer
  • Spotify, u may have been the best music up, but your update will make u dissapear.   why in the world, with all the playing songs problems we r experiencing, it keeps show me songs and playlis...
  • ceanneidigh
  • Visitor
  • 284 Views
  • 1 replies
  • 0 likes
  • 284 Views
  • 1 replies
  • 0 likes

Podcast Episode List Issues

Hi all,Is there a way of when you open a podcast episode list, it will display at the last episode you listened to? Right now, when I open a podcast, it will sho9w the latest episode that has been posted by the podcaster. Then I have to scroll down t...

  • Regular
  • Hi all, Is there a way of when you open a podcast episode list, it will display at the last episode you listened to? Right now, when I open a podcast, it will sho9w the latest episode that has been ...
  • Potzki75
  • Regular
  • 472 Views
  • 2 replies
  • 0 likes
  • 472 Views
  • 2 replies
  • 0 likes

Superuser Contribution About why some songs might not be allowed in certain countries

PlanPremiumCountrySGDeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueWhy are some somg that i would want to seach for not available??? Is it beacuae it is country restriced or is it that they do not have the song as i am dissapointed...

  • Casual Listener
  • Plan Premium Country SG Device Samsung Galaxy 8 Operating System Android   My Question or Issue Why are some somg that i would want to seach for not available??? Is it beacuae it is co...
  • Yogii_C
  • Gig Goer
  • 754 Views
  • 4 replies
  • 0 likes
  • 754 Views
  • 4 replies
  • 0 likes

UI Freezes when browsing Albums section

PlanPremiumCountryPhilippinesDeviceREDMI Note 7Operating SystemAndroid 9 Pie My Question or IssueThe UI freezes when I go and view and album in the Albums section of my Library in the new Spotify UI. Only workaround for me is to go to the Now Plying ...

  • Visitor
  • Plan Premium Country Philippines Device REDMI Note 7 Operating System Android 9 Pie   My Question or Issue The UI freezes when I go and view and album in the Albums section of my Libra...
  • 178 Views
  • 0 replies
  • 0 likes
  • 178 Views
  • 0 replies
  • 0 likes

Solved!! Cannot login to the Android app

Plan: FreeCountry: US Device: Moto X4Operating System: Android 9 My Question or Issue I cannot login to the Android app, either through Facebook or through email/password. It used to work fine until yesterday. I cam still log-in fine on the web and i...

  • Regular
  • Plan: Free Country: US   Device: Moto X4 Operating System: Android 9     My Question or Issue   I cannot login to the Android app, either through Facebook or through...
  • eladts
  • Regular
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Google Smart Lock is blocking my Spotify app in my smartphone

Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an envelop) and "Google Smart Lock" written in it. I h...

WhatsApp Image 2019-07-28 at 14.37.48.jpeg
  • Visitor
  • Since yesterday when I try to acess Spotify in my smartphone (Galaxy S8) the app opens in a constant loop and I can't use it. At the bottom of the screen appears a blue banner with an email logo (an ...
  • 1756 Views
  • 0 replies
  • 0 likes
  • Connect
    Mobile
  • 1756 Views
  • 0 replies
  • 0 likes

Gapless keeps turning off after a while

I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used the same time? 0I have free subscription an a Vivo ...

  • Newbie
  • I noticed that Gapless keeps reverting back to off after I turn it on after a while. Is this a system glitch? I also have Crossfade on, could it be because of that? Were they not supposed to be used ...
  • lubos
  • Roadie
  • 641 Views
  • 1 replies
  • 0 likes
  • 641 Views
  • 1 replies
  • 0 likes

Song radio wont load

PlanPremiumCountryUSADeviceSamsung Galaxy S7Operating SystemAndroid version 8.0 My Question or IssueWhen I press "Go to Song Radio" after selecting a song, its radio page does not appear. It just stays loading forever.

  • Regular
  • Plan Premium Country USA Device Samsung Galaxy S7 Operating System Android version 8.0   My Question or Issue When I press "Go to Song Radio" after selecting a song, its radio page doe...
  • 287 Views
  • 0 replies
  • 6 likes
  • 287 Views
  • 0 replies
  • 6 likes

sd card

PlanFree/PremiumCountryCanadaDeviceSamsung Galaxy S9Operating SystemAndroid My Question or Issuehello i install a sd card on my samsung galaxy s9 and on my setting i am able to change the destination of storage from internal to my sd card but when i ...

  • Newbie
  • Plan Free/Premium Country Canada Device Samsung Galaxy S9 Operating System Android   My Question or Issue hello i install a sd card on my samsung galaxy s9 and on my setting i am able ...
  • 181 Views
  • 0 replies
  • 0 likes
  • 181 Views
  • 0 replies
  • 0 likes

App crashes when phone connects to WiFi

PlanPremiumCountryCanadaDeviceSamsung Galaxy S4Operating SystemAndroid 5.0.1My Question or IssueSometime around July 7-13, my Spotify app started crashing whenever my phone connects to WiFi. I can play a downloaded album offline, but if I enter a WiF...

  • Regular
  • Plan Premium Country Canada Device Samsung Galaxy S4 Operating System Android 5.0.1 My Question or Issue Sometime around July 7-13, my Spotify app started crashing whenever my phone connects...
  • 1823 Views
  • 0 replies
  • 4 likes
  • 1823 Views
  • 0 replies
  • 4 likes

How to save downloads to sd card

PlanFree/Premium : PremiumCountry: canada Device : LG K4 smart phone(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System : android 6.0.1(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI Have an sd card in my phone, i would ...

  • Roadie
  • Plan Free/Premium : Premium Country: canada   Device : LG K4 smart phone (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System : android 6.0.1 (iOS 10, Android Oreo, W...
  • 235 Views
  • 0 replies
  • 0 likes
  • 235 Views
  • 0 replies
  • 0 likes

URI de ma playlist

Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît.L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzCvomEkZGT0uC?si=3zW8UR98Qn-_onHJWChFUACordialement

  • Casual Listener
  • Bonjour. J'aimerai savoir L'URI de ma playlist à partir de l'URL. Si quelqu'un pourrait m'aider s'il-vous plaît. L' URL : https://open.spotify.com/user/m7odt4n99of1gg7cobonte94j/playlist/3knyouzowzC...
  • 146 Views
  • 0 replies
  • 0 likes
  • 146 Views
  • 0 replies
  • 0 likes

Playlists aren't working?

Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a screen pops up saying, that something went wrong an...

  • Visitor
  • Hi. I love spotify a lot, but I am having a problem with the playlists I have made. I am a premium user, on my android, and I live in the U.S. Everytime I tried to listen to my personal playlists, a ...
  • 315 Views
  • 0 replies
  • 0 likes
  • 315 Views
  • 0 replies
  • 0 likes

Android 9 on pixel 3xl, heart button but no dislike?

PlanPremiumCountryUSADeviceGoogle pixel 3 XLOperating SystemAndroid 9 My Question or IssueWhen playing a song or artist radio I am able to see the heart icon, but the dislike icon is nowhere to be found. I would really like to be able to fine tune th...

  • Visitor
  •   Plan Premium Country USA Device Google pixel 3 XL Operating System Android 9   My Question or Issue When playing a song or artist radio I am able to see the heart icon, but the...
  • 174 Views
  • 0 replies
  • 0 likes
  • 174 Views
  • 0 replies
  • 0 likes

Superuser Contribution Downloads won't play in poor\weak data areas

I have numerous songs and podcasts downloaded to my phone for offline use. Whenever I'm driving in poor data areas Spotify won't play my downloads and even has issues opening the app and showing my playlists/podcasts. If I'm already listening when pa...

  • Casual Listener
  • I have numerous songs and podcasts downloaded to my phone for offline use. Whenever I'm driving in poor data areas Spotify won't play my downloads and even has issues opening the app and showing my p...
  • Katerina
  • Spotify Legend
  • 3674 Views
  • 5 replies
  • 1 likes
  • 3674 Views
  • 5 replies
  • 1 likes

Can't download from Google PM

PlanFreeCountryVietnamDeviceSamsung Galaxy 10Operating System My Question or IssueHey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM just to look at it, hmm, I see red and - not available in your country. What?I liv...

  • Casual Listener
  • Plan Free Country Vietnam Device Samsung Galaxy 10 Operating System   My Question or Issue Hey, guys. I use Spotify Web all the time, yesterday I tried to download app from GPM jus...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

How can I check how mang songs are in my playlists

Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if there was still a way to find this information on mobi...

  • Newbie
  • Since the latest update the number of songs in each playlist is no longer displayed on the playlist page. I'd really like to know how many songs are in each of my playlists and I was wondering if the...
  • 210 Views
  • 0 replies
  • 1 likes
  • 210 Views
  • 0 replies
  • 1 likes

Search Function not working properly

My playlist consist of 600 songs, and sometimes I dont want to listen to the whole playlist but rather specific artists. Using the search function I used to be able to search for certain artists and their songs in the playlist and only listen to thei...

  • Casual Listener
  • My playlist consist of 600 songs, and sometimes I dont want to listen to the whole playlist but rather specific artists. Using the search function I used to be able to search for certain artists and ...
  • LanceSimms
  • Regular
  • 806 Views
  • 5 replies
  • 7 likes
  • 806 Views
  • 5 replies
  • 7 likes

Shuffling song among filtered results in a playlist

Before, I could type in a artist in my Playlist and press shuffle to shuffle among the filtered results. That doesn't work anymore. Shuffling result in a shuffle of all the songs in the Playlist. Same thing with just playing the first song and lettin...

  • Music Fan
  • Before, I could type in a artist in my Playlist and press shuffle to shuffle among the filtered results. That doesn't work anymore. Shuffling result in a shuffle of all the songs in the Playlist. Sam...
  • LanceSimms
  • Regular
  • 1689 Views
  • 3 replies
  • 11 likes
  • 1689 Views
  • 3 replies
  • 11 likes

Solved!! Android Auto not showing spotify

PlanPremiumCountryUnited Kingdom DeviceOnePlus 6tOperating System(Android Pie) My Question or IssueHello all, So got a new phone today to replace my Nokia 8 Sirocco, which was running Android pie, with a OnePlus 6t running Android Pie. I can't for th...

  • Casual Listener
  •   Plan Premium Country United Kingdom  Device OnePlus 6t Operating System (Android Pie)   My Question or Issue Hello all,   So got a new phone today to replace my Nok...
  • dt_w-2wg2zc4q
  • Casual Listener
  • 2725 Views
  • 1 replies
  • 0 likes
  • Android 9
    Android Auto.
    OnePlus 6t
  • 2725 Views
  • 1 replies
  • 0 likes