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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195916 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195916 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537548 Views

78 replies

3 likes

  • 537548 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442700 Views

565 replies

37 likes

Account
Free
  • 442700 Views
  • 565 replies
  • 37 likes

Galaxy s20 free 6 month premium not working

PlanFree/PremiumCountryUSDeviceSamsung Galaxy S20+Operating System My Question or IssueI'm not able to redeem my free 6 month premium, it says im ineligible. I tried everything, talked to their support and they told me to bring this up to you guys. T...

Visitor

Plan Free/Premium Country US Device Samsung Galaxy S20+ Operating System   My Question or Issue I'm not able to redeem my free 6 month premium, it says im ineligible. I tried everything...

引きこもり

Roadie

1042 Views

1 replies

0 likes

  • 1042 Views
  • 1 replies
  • 0 likes

Plugging headphone to Android phone to make a phone call cause to music stop on synced SmartTV

I am listening music from my Samsung SmartTV which synced with my Android phone.But when I plug headphone to Android phone to make a phone call ends up music stop on SmartTV and starts to play in headphones. PlanPremiumDeviceSamsung Galaxy S7 EdgeOpe...

Visitor

I am listening music from my Samsung SmartTV which synced with my Android phone. But when I plug headphone to Android phone to make a phone call ends up music stop on SmartTV and starts to play in h...

421 Views

0 replies

0 likes

available devices
headphone
  • 421 Views
  • 0 replies
  • 0 likes

Local files from pc to phone via playlist are sped up

PlanPremiumCountryGermanyDeviceAndroid 4.2.2Operating SystemAndroid 4.2.2 and Win10 My Question or IssueIf i add local files from my computer to a playlist and then download that playlist on my phone, these files are sped up. I tried redownlading the...

Casual Listener

Plan Premium Country Germany Device Android 4.2.2 Operating System Android 4.2.2 and Win10   My Question or Issue If i add local files from my computer to a playlist and then download ...

666 Views

0 replies

0 likes

  • 666 Views
  • 0 replies
  • 0 likes

Music imported from PC speeds up

When i import music from my PC to my phone, and try to play it, it sounds like 2x or 3x the normal speed, and it only happens with my phone, in my PC sounds good.PlanPremiumCountryMexicoDeviceHUAWEI CUN-L03Operating SystemAndroid Lollipop My Question...

Casual Listener

When i import music from my PC to my phone, and try to play it, it sounds like 2x or 3x the normal speed, and it only happens with my phone, in my PC sounds good. Plan Premium Country Mexico Dev...

Kortap

Casual Listener

1038 Views

5 replies

0 likes

  • 1038 Views
  • 5 replies
  • 0 likes

Spotify not connecting to Google

PlanPremiumCountryUiDeviceHuwaei p20Operating SystemAndroid My Question or IssueI've got a p20 when I try and connect devices from Spotify to the Google home. It just says connecting I know that the Google home works. Can connect a Android tablet. I ...

Regular

Plan Premium Country Ui Device Huwaei p20 Operating System Android   My Question or Issue I've got a p20 when I try and connect devices from Spotify to the Google home. It just says co...

398 Views

0 replies

0 likes

  • 398 Views
  • 0 replies
  • 0 likes

Superuser Contribution Report issue

How do you report an issue with a track on Android, as there doesn't appear to be any options available? I've been forced to come to the Spotify Community website via the browser in order to ask this question. My reason for being here is this single....

Visitor

How do you report an issue with a track on Android, as there doesn't appear to be any options available? I've been forced to come to the Spotify Community website via the browser in order to ask this...

Mario

Spotify Legend

545 Views

3 replies

0 likes

  • 545 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't share music to Instagram Stories

the choice to share music to the Instagram story disappears, so I can't to share the music I hear on Instagram.PlanFreeCountryIndonesiaDeviceXiaomi Redmi Note 5 ProOperating SystemAndroid PieMy Question or Issuethe option to share is missing

Visitor

the choice to share music to the Instagram story disappears, so I can't to share the music I hear on Instagram. Plan Free Country Indonesia Device Xiaomi Redmi Note 5 Pro Operating System And...

Mario

Spotify Legend

1144 Views

1 replies

0 likes

Android
Instagram Stories
  • 1144 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't share sings to my Instagram Story

PlanPremiumCountrySingaporeDeviceMi Max 2Operating SystemAndroid My Question or IssueI always used to be able to share songs to my instagram story. But recently the option wasn't available. I just updated both instagram and spotify thinking that was ...

Visitor

Plan Premium Country Singapore Device Mi Max 2 Operating System Android   My Question or Issue I always used to be able to share songs to my instagram story. But recently the option wa...

Mario

Spotify Legend

685 Views

3 replies

1 likes

  • 685 Views
  • 3 replies
  • 1 likes

Superuser Contribution I cant seem to share a song to my IG stories. Help.

Hello, i have always shared songs tk my IG stories before.... but now that option/feature is missing... My apps are up to date. Im using Samsung galaxy a50

Regular

Hello, i have always shared songs tk my IG stories before.... but now that option/feature is missing...   My apps are up to date. Im using Samsung galaxy a50

Mario

Spotify Legend

995 Views

4 replies

1 likes

  • 995 Views
  • 4 replies
  • 1 likes

Superuser Contribution How to look up the recent songs I've listened to

PlanFree/PremiumCountry Device(Android)Operating System(Android My Question or Issues:How to look up the recent songs I've listened to

Visitor

Plan Free/Premium Country   Device (Android) Operating System (Android   My Question or Issues: How to look up the recent songs I've listened to

Mario

Spotify Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Some song stops when casted to chromecast

PlanPremium DeviceOneplus7pro, samsung s8 and every device tested My Question or IssueSome song keeps playing but seems muted out when casted on chromecast. Other one stops. Both things happen at a certain point of the songs (where maybe previously t...

Newbie

Plan Premium   Device Oneplus7pro, samsung s8 and every device tested   My Question or Issue Some song keeps playing but seems muted out when casted on chromecast. Other one stops. B...

408 Views

0 replies

0 likes

  • 408 Views
  • 0 replies
  • 0 likes

Não reproduz a música de um artista

PlanPremium famíliaCountryBrasil Device(Moto E6 plus) My Question or Issue Sempre que eu tento reproduzir as músicas do Red Velvet, tanto pelo celular quanto computador ou Ipad, a música simplesmente no toca. Quando tentei pelo desktop, apareceu uma ...

Casual Listener

Plan Premium família Country Brasil   Device (Moto E6 plus)     My Question or Issue   Sempre que eu tento reproduzir as músicas do Red Velvet, tanto pelo celular quant...

Mozer

Composer

906 Views

3 replies

0 likes

  • 906 Views
  • 3 replies
  • 0 likes

Superuser Contribution Random pause on Samsung

PlanPremiumCountrySouth AfricaDeviceSamsung Galaxy 10Operating SystemAndroid 10 My Question or IssueSo I've been subscribed for a while now and this happens a lot and is quite irritating. My music keep pausing and unpausing randomly. It not my wifi i...

Visitor

Plan Premium Country South Africa Device Samsung Galaxy 10 Operating System Android 10   My Question or Issue So I've been subscribed for a while now and this happens a lot and is quit...

Ivan

Spotify Legend

584 Views

1 replies

0 likes

  • 584 Views
  • 1 replies
  • 0 likes

[Android][Browse] Android Auto albums start with random track

I only listen to full albums on Spotify, but when selecting an album through Android Auto the album doesn't start from track 1. It seems like albums begin at a random track, even when looking at the tracklisk. The only workaround I found is to go to ...

Casual Listener

I only listen to full albums on Spotify, but when selecting an album through Android Auto the album doesn't start from track 1. It seems like albums begin at a random track, even when looking at the ...

biv_3

Casual Listener

1185 Views

2 replies

3 likes

Android
Browse
  • 1185 Views
  • 2 replies
  • 3 likes

app lags - clean install helps only temporarily

account PremiumCountry Germany DeviceSamsung Galaxy 7Operating SystemAndroid 8.0.0 My Question or IssueI've had this problem for several years now - Spotify becomes unresponsive in search mode or when I try to access my library. I've done a clean ins...

Casual Listener

account Premium Country Germany   Device Samsung Galaxy 7 Operating System Android 8.0.0   My Question or Issue I've had this problem for several years now - Spotify becomes unre...

511 Views

0 replies

1 likes

  • 511 Views
  • 0 replies
  • 1 likes

Superuser Contribution Spotify audio began failing with Chromecast

PlanPremiumCountryArgentina DeviceXiaomi MiA2Operating SystemAndroid 9 My Question or Issue I'd been using chromecast with Spotify without problems but suddenly, it doesn't play more than one song and then it stops. I can see that it continues playin...

Newbie

  Plan Premium Country Argentina  Device Xiaomi MiA2 Operating System Android 9   My Question or Issue  I'd been using chromecast with Spotify without problems but sudd...

ewotring

Casual Listener

2738 Views

7 replies

1 likes

  • 2738 Views
  • 7 replies
  • 1 likes

My listening activity not updating for my friends to see, but only when connected to a wifi device

My Question or IssueI have found that my listening activity is only updating for my friends to see, when i'm playing from my computer or telephone through speakers og through jackstick. But mostly im playing music through my wifi devices, which does ...

Visitor

My Question or Issue I have found that my listening activity is only updating for my friends to see, when i'm playing from my computer or telephone through speakers og through jackstick. But mostly ...

875 Views

0 replies

1 likes

device
Friends
listening activity
Update
  • 875 Views
  • 0 replies
  • 1 likes

Volume LOW?

PlanPremiumCountryUSADeviceSamsung Galaxy S9+Operating SystemNot sure. Whatever is newest I guess? My Question or IssueMy question is this: Does Spotify in general have less volume than other music apps? The reason why I ask is because yesterday I go...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S9+ Operating System Not sure. Whatever is newest I guess?   My Question or Issue My question is this: Does Spotify in general have les...

skunk3

Casual Listener

1338 Views

2 replies

0 likes

  • 1338 Views
  • 2 replies
  • 0 likes

Volume spikes for 1 sec when app first launched

It bursts my ears. This problem occurs specifically when the app is just launched (as opposed to being brought back from background) and when the first song is played. The volume just spikes up to what I believe to be max for one split second and the...

Visitor

It bursts my ears. This problem occurs specifically when the app is just launched (as opposed to being brought back from background) and when the first song is played. The volume just spikes up to wh...

628 Views

0 replies

0 likes

Volume Levels
  • 628 Views
  • 0 replies
  • 0 likes

It's been 2 years since my local files last synced with my phone.

I've tried clearing cache, reinstalling, disabling firewall, disabling avg, a different PC, different mobile, different church, PC as wifi hotspot, different WiFi. The meta data isn't the problem, all the tracks just stay greyed out on my Samsung tab...

Casual Listener

I've tried clearing cache, reinstalling, disabling firewall, disabling avg, a different PC, different mobile, different church, PC as wifi hotspot, different WiFi. The meta data isn't the problem, al...

thisisafish

Casual Listener

456 Views

1 replies

0 likes

  • 456 Views
  • 1 replies
  • 0 likes