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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195891 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195891 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537510 Views

78 replies

3 likes

  • 537510 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442653 Views

565 replies

37 likes

Account
Free
  • 442653 Views
  • 565 replies
  • 37 likes

Buds and watch active2 problem

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) Hi i have a problem with my Buds+ , watch active 2 and Samsung s9. Here is my problem. 1. I connect in wear app w...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)     Hi i have a problem w...

404 Views

0 replies

0 likes

  • 404 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution All Songs not loading

Whenever i try to go on all Songs vor all Albums Spotify starts loading but nothing happens it is just loading but it doesn't show anything. I waited for at least 15 mins but nothing would show up.

Casual Listener

Whenever i try to go on all Songs vor all Albums Spotify starts loading but nothing happens it is just loading but it doesn't show anything. I waited for at least 15 mins but nothing would show up.

Pingunah

Casual Listener

17854 Views

11 replies

0 likes

Android 5.1.1
  • 17854 Views
  • 11 replies
  • 0 likes

Random pause issue (Android 7.0 on Samsung S6)

Premium planItalySamsung Galaxy S6 (Android 7.0 and phone kept up-to-date)Spotify version: 8.5.51.941 Dear Sir or Madam,I've been a premium Spotify user for over a year on my S6 and never had issues until now.Now Spotify randomly stops playing music:...

Casual Listener

Premium plan Italy Samsung Galaxy S6 (Android 7.0 and phone kept up-to-date) Spotify version: 8.5.51.941     Dear Sir or Madam, I've been a premium Spotify user for over a year ...

Bravide

Casual Listener

1126 Views

2 replies

1 likes

Android
pause
s6
shooting
trouble
Troubleshooting
  • 1126 Views
  • 2 replies
  • 1 likes

Superuser Contribution Premium alamıyorum

Selam...Premium öğrenci paketine üye olmak istiyorum öğrenci olduğumu doğruladılar fakat devamında premium edin butonuna bastıktan sonra hata veriyor... 

Visitor

Selam... Premium öğrenci paketine üye olmak istiyorum öğrenci olduğumu doğruladılar fakat devamında premium edin butonuna bastıktan sonra hata veriyor...  

Ivan

Spotify Legend

651 Views

1 replies

0 likes

  • 651 Views
  • 1 replies
  • 0 likes

Superuser Contribution Library not available if spotify starts in offline mode

PlanPremiumCountryBelgiumDeviceOnePlus 5tOperating SystemAndroid 9 (OxygenOS 9.0.11.)Spotify 8.5.51.941My Question or IssueMy library is not available when opening spotify with offline mode enabled. Artists and albums just keeps showing the spinning ...

Regular

Plan Premium Country Belgium Device OnePlus 5t Operating System Android 9 (OxygenOS 9.0.11.) Spotify 8.5.51.941 My Question or Issue My library is not available when opening spotify with of...

Ivan

Spotify Legend

650 Views

1 replies

1 likes

Android
Library Navigation
Offline Android
  • 650 Views
  • 1 replies
  • 1 likes

Superuser Contribution facebook story redirects to spotify main page

PlanPremium CountryCanada DeviceSamsung Galaxy A50 Android 9 OS The issue i have is some Facebook stories on facebook app on my phone redirect to main spotify page in spotify for android and not the webpage. I have open in external web browser enable...

Visitor

Plan Premium   Country Canada   Device Samsung Galaxy A50   Android 9 OS   The issue i have is some Facebook stories on facebook app on my phone redirect to main spotif...

Ivan

Spotify Legend

694 Views

1 replies

0 likes

  • 694 Views
  • 1 replies
  • 0 likes

Spotify plays with no sound [Android Auto]

PlanPremiumCountryCzech RepublicDeviceSamsung Galaxy J5 2017 + Skoda Octavia 2018Operating SystemAndroid 7.0 My Question or Issue Spotify in Android Auto mode worked fine for long time but last few days it suddenly stopped playing sound. It behaves l...

Regular

Plan Premium Country Czech Republic Device Samsung Galaxy J5 2017 + Skoda Octavia 2018 Operating System Android 7.0   My Question or Issue  Spotify in Android Auto mode worked fin...

skejpa

Regular

23313 Views

12 replies

1 likes

android auto
no sound
playing without sound
Spotify
  • 23313 Views
  • 12 replies
  • 1 likes

music randomy changes on my phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10eOperating System My Question or IssueWhile listening to spotify on my phone, the songs will suddenly switch to some random playlist that I would never listen to. It happens at random.

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10e Operating System     My Question or Issue While listening to spotify on my phone, the songs will suddenly switch to some random...

Emilia_8

Community Legend

740 Views

2 replies

0 likes

  • 740 Views
  • 2 replies
  • 0 likes

How do you remove album art in android?

Spotify decided to add album cover photos in all my playlists on android phones. Does nothing but clutter everything up so you cant scroll through the playlists as fast

Visitor

Spotify decided to add album cover photos in all my playlists on android phones. Does nothing but clutter everything up so you cant scroll through the playlists as fast

RockShu

Music Fan

1330 Views

1 replies

1 likes

  • 1330 Views
  • 1 replies
  • 1 likes

Superuser Contribution I can't login to the Spotify app

I have tried all the obvious things. Cleared cache, force stopped, reinstalled, etc. Before when I was signed in, it was saying I was offline even though I wasn't. And then when I tried reinstalling like every other post has said, I can't login. It s...

Visitor

I have tried all the obvious things. Cleared cache, force stopped, reinstalled, etc. Before when I was signed in, it was saying I was offline even though I wasn't. And then when I tried reinstalling ...

jecohn

Visitor

733 Views

2 replies

0 likes

  • 733 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcasts not updating

PlanPremiumCountryUKDeviceSamsung Galaxy S7 EdgeOperating System8.0.0 My Question or IssueMy Podcasts haven't updated in a few days on my Android app. They are however updating on desktop and on PS4. This happened about a week a go, and after a few d...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy S7 Edge Operating System 8.0.0   My Question or Issue My Podcasts haven't updated in a few days on my Android app. They are however updati...

mawij2002

Casual Listener

5016 Views

6 replies

2 likes

  • 5016 Views
  • 6 replies
  • 2 likes

Spotify randomly stops playing while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

1868 Views

0 replies

3 likes

  • 1868 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify Stations Freezes on Call End

PremiumCountryUnited StatesDeviceGoogle Pixel 3AOperating SystemAndroid 10 My Question or IssueWhile using the Spotify Stations app, if I pick up an incoming call, the banner in the notifications area disappears, and I need to go back into the app to...

Visitor

Premium Country United States Device Google Pixel 3A Operating System Android 10   My Question or Issue While using the Spotify Stations app, if I pick up an incoming call, the banner i...

Ivan

Spotify Legend

355 Views

1 replies

0 likes

  • 355 Views
  • 1 replies
  • 0 likes

App on Huawei p30 pro crashes every 10 minutes.

PlanPremiumCountryGuatemalaDeviceHuawei p30 proOperating SystemAndroid 10, EMUI 10 My Question or Issue Hello. Im having problems with the app, it closes every 10 minutes I need to reopen the app to play the music. I already deleted the cache, I dele...

Visitor

Plan Premium Country Guatemala Device Huawei p30 pro Operating System Android 10, EMUI 10   My Question or Issue   Hello. Im having problems with the app, it closes every 10 minu...

621 Views

0 replies

0 likes

  • 621 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist returning to first song

PlanPremiumCountryAustralia DevicePC, iPhone X, PS4 My IssueHi Community, Needing some help please regarding Playlists - I'll try and explain the best as possible below. I have a Playlist with 1,132 songs, regardless of what song I am listening to (e...

Newbie

Plan Premium Country Australia   Device PC, iPhone X, PS4   My Issue Hi Community,   Needing some help please regarding Playlists - I'll try and explain the best as possible...

Mario

Spotify Legend

1371 Views

3 replies

3 likes

  • 1371 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Can only download daily mix on desktop if downloaded before on mobile

I am only given the option to download a daily mix on desktop app if I have before downloaded that daily mix on Android app. On desktop app (Windows 10) : for some daily mixes I am given the option to download, for others the sliding button is not sh...

Regular

I am only given the option to download a daily mix on desktop app if I have before downloaded that daily mix on Android app.   On desktop app (Windows 10) : for some daily mixes I am given the...

Elena

Moderator

936 Views

1 replies

0 likes

  • 936 Views
  • 1 replies
  • 0 likes

Get audio analysis using SpotifyAppRemote

In my Android app, I want to visualize the audio beats. By using the Quick Start I can get authorized and get notifications for the currently playing song which is a good starting point already.But I see no API (yet?) to access the audio-analysis. Do...

Visitor

In my Android app, I want to visualize the audio beats.  By using the Quick Start I can get authorized and get notifications for the currently playing song which is a good starting point a...

397 Views

0 replies

0 likes

  • 397 Views
  • 0 replies
  • 0 likes

Facebook account

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountryUnited states DeviceSamsung Galaxy s9Operating SystemAndroid My Question or IssueI have kind of weird situati...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country United states  Device Samsung Galaxy s9 ...

引きこもり

Roadie

572 Views

1 replies

0 likes

  • 572 Views
  • 1 replies
  • 0 likes

Galaxy s20 free 6 month premium not working

PlanFree/PremiumCountryUSDeviceSamsung Galaxy S20+Operating System My Question or IssueI'm not able to redeem my free 6 month premium, it says im ineligible. I tried everything, talked to their support and they told me to bring this up to you guys. T...

Visitor

Plan Free/Premium Country US Device Samsung Galaxy S20+ Operating System   My Question or Issue I'm not able to redeem my free 6 month premium, it says im ineligible. I tried everything...

引きこもり

Roadie

1042 Views

1 replies

0 likes

  • 1042 Views
  • 1 replies
  • 0 likes