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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 857347 Views
  • 11 replies
  • 49 likes
  • Android
    Guide
    Troubleshooting
  • 857347 Views
  • 11 replies
  • 49 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Alex
  • Moderator
  • 21560 Views
  • 3 replies
  • 0 likes
  • 21560 Views
  • 3 replies
  • 0 likes

Faroe Islands

Hey people. So i've just gone from a windows phone to a HTC One, and was hoping to once again enjoy spotify, but for some weird reason, i can't find it in the app store, and when i do find it through chrome, the app store says that spotify isn't avai...

  • Visitor
  • Hey people. 🙂  So i've just gone from a windows phone to a HTC One, and was hoping to once again enjoy spotify, but for some weird reason, i can't find it in the app store, and when i do fin...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Unliked songs/albums reappear in library

PlanPremiumCountryGermanyDevicePixel 3, Desktop, Spotify Web Player in ChromeOperating SystemAndroid 9, Windows 10 My Question or IssueI have noticed a strange behaviour of my spotify: if i like a song/album with the heart and "unlike" it - for examp...

  • Music Fan
  • Plan Premium Country Germany Device Pixel 3, Desktop, Spotify Web Player in Chrome Operating System Android 9, Windows 10   My Question or Issue I have noticed a strange behaviour of m...
  • 301 Views
  • 0 replies
  • 0 likes
  • 301 Views
  • 0 replies
  • 0 likes

Spotify keeps deleting available songs from my playlist even tho I keep adding them back

PlanPremiumCountryUSADeviceSamsung Galaxy 9+ My Question or IssueSongs keep disappearing from my playlist even tho I have ' show unavailable songs' turned on and I keep adding some back . I forgot the name of some songs that diqappdisap and I'm very ...

  • Visitor
  •   Plan Premium Country USA Device Samsung Galaxy 9+   My Question or Issue Songs keep disappearing from my playlist even tho I have ' show unavailable songs' turned on and I keep a...
  • 147 Views
  • 0 replies
  • 0 likes
  • 147 Views
  • 0 replies
  • 0 likes

I can't accsess Daily Mixes through "Made For You" section

My Question or IssueI can't accsess Daily Mixes through "Made For You" section. When I search for "Your Daily Mix (genre)" it allows me to see all the playlist made for me. And when I try to open any of my 6 Daily Mixes it doesn't work. The cover jus...

  • Community Legend
  • My Question or Issue I can't accsess Daily Mixes through "Made For You" section.  When I search for "Your Daily Mix (genre)" it allows me to see all the playlist made for me. And when I try to...
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Song stops in particular moment everytime

PlanPremiumCountry Device Operating SystemAndroid Pie My Question or Issue Spotify stops playing in particular song's particular moment without exception. For example,When I play Post Malone's Goodbye, the song stops at 2:12 everytime I play it. And ...

  • Casual Listener
  • Plan Premium Country   Device   Operating System Android Pie   My Question or Issue   Spotify stops playing in particular song's particular moment without exception. &...
  • 229 Views
  • 0 replies
  • 1 likes
  • 229 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Spotify deleted/unfollowed all my albums!

PlanPremiumCountrygerDeviceMate 10 Pro, Windows 10, WebplayerOperating System My Question or IssueSo with the update that changed the visuals of Spotify (probably 4 or 5 month back) all my albums got deleted.I do NOT mean that my downloads where gone...

  • Casual Listener
  • Plan Premium Country ger Device Mate 10 Pro, Windows 10, Webplayer Operating System     My Question or Issue So with the update that changed the visuals of Spotify (probably 4 or ...
  • Boerny
  • Casual Listener
  • 4965 Views
  • 3 replies
  • 0 likes
  • 4965 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Filtering still plays every song in the playlist

So it's been a month with different bugs and glitches and it is getting tiresome. This time filtering is not working. Even if i filter for a specific song or word it still plays any song in the library when shuffle is activated and the song is ended ...

  • Regular
  • So it's been a month with different bugs and glitches and it is getting tiresome.   This time filtering is not working. Even if i filter for a specific song or word it still plays any song in ...
  • Peter
  • Spotify Legend
  • 4223 Views
  • 4 replies
  • 25 likes
  • 4223 Views
  • 4 replies
  • 25 likes

Superuser Contribution Spotify App stutters when entering an album, going to the 'Your library' tab, or tapping the notific

This has been happening constantly (at least on Android) since the new Library UI was introduced. Whenever I go to an album from the 'Now Playing' screen (by tapping on the name of the song), the app lags for 3 seconds and then directs me to the albu...

  • Regular
  • This has been happening constantly (at least on Android) since the new Library UI was introduced. Whenever I go to an album from the 'Now Playing' screen (by tapping on the name of the song), the app...
  • Katerina
  • Spotify Legend
  • 680 Views
  • 1 replies
  • 1 likes
  • Android
    issue
    Lag
  • 680 Views
  • 1 replies
  • 1 likes

Superuser Contribution App unresponsive in Album and Artist categories in new version of Spotify Premium

Plan: PremiumCountry: USA DeviceMoto e4Operating SystemAndroid My Question or IssueUpdated version makes it nearly impossible to listen to tracks under albums and artist categories. App extremely slow or completely unresponsive.

  • Casual Listener
  • Plan: Premium Country: USA   Device Moto e4 Operating System Android   My Question or Issue Updated version makes it nearly impossible to listen to tracks under albums and artist c...
  • Katerina
  • Spotify Legend
  • 544 Views
  • 1 replies
  • 0 likes
  • buggy
    laggy
    slow spotify
    Slow to start
  • 544 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay stopped working

PlanPremiumCountryAustriaDeviceHonor 8Operating SystemEMUI 5.0.1/Android 7.0 My Question or IssueI have startet using Spotify about 2 months ago. About 2 weeks ago i realized that the autoplay feature stopped working. Now both replay options have the...

  • Newbie
  • Plan Premium Country Austria Device Honor 8 Operating System EMUI 5.0.1/Android 7.0   My Question or Issue I have startet using Spotify about 2 months ago. About 2 weeks ago i realized...
  • Katerina
  • Spotify Legend
  • 869 Views
  • 8 replies
  • 1 likes
  • 869 Views
  • 8 replies
  • 1 likes

Solved!! 'Add to playlist' page on chosen song not in custom order of playlist page in library

PlanPremiumCountryUKDeviceSamsung Galaxy 8 My Question or IssueIn my library on the page showing all my playlists, I am able to filterthe order in which my playlists are shown. So alphabetical or recentlyplayed etc. Ever since the latest updatehoweve...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy 8     My Question or Issue In my library on the page showing all my playlists, I am able to filter the order in which my playlists ar...
  • originalnorth
  • Casual Listener
  • 354 Views
  • 2 replies
  • 0 likes
  • 354 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Does Erasing Spotify data deletes everything else there is in Spotify?

PlanPremiumCountryBrazil but speaks english better than a Teacher lolDeviceAndroid 7.0Operating SystemAndroid? My Question or IssueHello! I was about to erase the data from my Spotify when i Saw the warning:THIS WILL DELETE ALL YOUR DATA FROM THE APP...

  • Casual Listener
  •   Plan Premium Country Brazil but speaks english better than a Teacher lol Device Android 7.0 Operating System Android?   My Question or Issue Hello! I was about to erase the dat...
  • Katerina
  • Spotify Legend
  • 820 Views
  • 3 replies
  • 0 likes
  • 820 Views
  • 3 replies
  • 0 likes

[CAR] Special characters not shown correctly

Hi there!I'm using a S10 coupled via Bluetooth to a VW mediasystem. In the display special characters are shown as square.From where could this a issue come from?Spotify app, Bluetooth protocol or the VW system?The song ID ishttps://open.spotify.com/...

  • Visitor
  • Hi there! I'm using a S10 coupled via Bluetooth to a VW mediasystem. In the display special characters are shown as square. From where could this a issue come from? Spotify app, Bluetooth protocol...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Sort & Filter playlist on Android

Spotify version 8.5.16.781, Android 8.1.0 According to this Support article, you should be able to sort & filter playlists just like in the desktop client. However, neither option is available to me. Has this feature been removed?

  • Music Fan
  • Spotify version 8.5.16.781, Android 8.1.0   According to this Support article, you should be able to sort & filter playlists just like in the desktop client. However, neither option i...
  • Rene01
  • Community Legend
  • 828 Views
  • 9 replies
  • 0 likes
  • Android
    filter
    Playlist
    Sort
  • 828 Views
  • 9 replies
  • 0 likes

How do I play only all my songs (Liked/downloaded) on shuffle?

PlanPremiumCountrySingaporeDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI'm not sure if I'm asking something silly or completely missing the obvious because I used to be able to do this but now I can't. I would like to play all m...

  • Visitor
  • Plan Premium Country Singapore Device Samsung Galaxy 9 Operating System Android   My Question or Issue I'm not sure if I'm asking something silly or completely missing the obvious beca...
  • 442 Views
  • 0 replies
  • 1 likes
  • 442 Views
  • 0 replies
  • 1 likes

Please fix the **bleep** Top Artist algorithm, it's never been accurate since 2012! You make enough money

You need to fix your algorithm for top artist, for the app itself and for tinder, as I have artist I have listened to once, and other I've never heard before in there. You make enough money to pay for someone to fix such an issue! Or give us to optio...

  • Newbie
  • You need to fix your algorithm for top artist, for the app itself and for tinder, as I have artist I have listened to once, and other I've never heard before in there. You make enough money to pay fo...
  • atrevz
  • Visitor
  • 521 Views
  • 1 replies
  • 3 likes
  • 521 Views
  • 1 replies
  • 3 likes

App stops playing after 11 seconds - phone requires reboot

PlanPremiumCountryAustraliaDeviceGoogle Pixel Operating SystemAndroid Spotify Version8.5.13.637 My IssueSpotify stops playing tracks after 11 seconds. The phone requires a restart to get it working again, but it may only play one or two tracks before...

  • Casual Listener
  • Plan Premium Country Australia Device Google Pixel  Operating System Android  Spotify Version 8.5.13.637   My Issue Spotify stops playing tracks after 11 seconds. The phone...
  • windburn
  • Visitor
  • 1641 Views
  • 1 replies
  • 3 likes
  • 1641 Views
  • 1 replies
  • 3 likes

Is it normal for not all liked songs to shuffle?

PlanFree/PremiumCountryU.S. DeviceHuawei Mate 20 ProOperating SystemAndroid 9.0 My Question or IssueI am currently on a free plan, evaluating Spotify. I am finding that as I build a list of liked songs that when I play liked songs, it will randomly p...

  • Casual Listener
  • Plan Free/Premium Country U.S.   Device Huawei Mate 20 Pro Operating System Android 9.0   My Question or Issue I am currently on a free plan, evaluating Spotify.   I am fi...
  • 56_kruiser
  • Casual Listener
  • 455 Views
  • 2 replies
  • 0 likes
  • 455 Views
  • 2 replies
  • 0 likes

Playlist folders created/organised on desktop mixed up on android phone app

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueI've organise my playlists on my desktop into folders and sub-folders as I've created so many. As I've reorganised them, my playlist folders on my phone app don't match. It's not that the...

  • Casual Listener
  • Plan Premium Country UK Device Samsung Galaxy 9   My Question or Issue I've organise my playlists on my desktop into folders and sub-folders as I've created so many. As I've reorganised ...
  • corrcorr
  • Casual Listener
  • 485 Views
  • 4 replies
  • 3 likes
  • 485 Views
  • 4 replies
  • 3 likes

Superuser Contribution Chromecast still losing volume control

PlanPremiumCountry SwedenDeviceOneplus5Operating SystemAndroid 8.1.0 Im constantly losing audio control when using chromecast (latest software update). Shutting down spotify solves the problem temporarily. Battery optimization is off. The problem hav...

  • Regular
  • Plan Premium Country  Sweden Device Oneplus5 Operating System Android 8.1.0   Im constantly losing audio control when using chromecast (latest software update). Shutting down spoti...
  • Spotisod
  • Regular
  • 739 Views
  • 3 replies
  • 1 likes
  • 739 Views
  • 3 replies
  • 1 likes