Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210732 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210732 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561067 Views

78 replies

3 likes

  • 561067 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463014 Views

575 replies

39 likes

Account
Free
  • 463014 Views
  • 575 replies
  • 39 likes

Superuser Contribution [Mobile][Discover] Artist Feed

I had a bonus feature. There was a flash symbol next to the setting symbol. When you click on it you can see all the new songs/albums which are published from the artists that you're following. With this feature you are always up to date.

Visitor

I had a bonus feature. There was a flash symbol next to the setting symbol. When you click on it you can see all the new songs/albums which are published from the artists that you're following. With ...

Peter

Spotify Legend

746 Views

1 replies

1 likes

Mobile
  • 746 Views
  • 1 replies
  • 1 likes

Superuser Contribution Pause And Play button not working on lock screen

Hi, Spotify has recently updated and ever since the update to version 8.5.9.737 the play and pause button doesn't function on the lock screen, is there any help for this I have tried clean install but still happening, any help would be much appreciat...

Music Fan

Hi, Spotify has recently updated and ever since the update to version 8.5.9.737 the play and pause button doesn't function on the lock screen, is there any help for this I have tried clean install bu...

metaman15

Visitor

5673 Views

5 replies

4 likes

  • 5673 Views
  • 5 replies
  • 4 likes

Spotify does not continue playing after paused for a while.

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy 10+, Android AutoOperating SystemAndroid Oreo My Question or IssueHi. I've been having this problem for a few weeks now. If I have Spotify paused for an extended period of time, and I reopen the app...

Visitor

Plan Premium Country United States Device Samsung Galaxy 10+, Android Auto Operating System Android Oreo   My Question or Issue Hi. I've been having this problem for a few weeks n...

507 Views

0 replies

0 likes

  • 507 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Web & Spotify Android App Not Syncing

PlanFree/PremiumCountryUSADeviceMotorola Z3 Force & ComputerOperating SystemAndroid & Windows 10 My Question or IssueI'm trying to clean up my Library of Liked Songs. I have unlike many songs on the Spotify App for Windows on my computer, but my Spot...

Visitor

Plan Free/Premium Country USA Device Motorola Z3 Force & Computer Operating System Android & Windows 10   My Question or Issue I'm trying to clean up my Library of Liked Songs....

TaTHEj

Composer

868 Views

1 replies

0 likes

  • 868 Views
  • 1 replies
  • 0 likes

Does the Android app still scrobble to Last.fm?

Plan: PremiumCountry: US Device: Pixel 3Operating System: Android version 10 I have Last.fm account hooked up to my Spotify account to help with scrobbling. However, I'm noticing that anything played on my Android device doesn't scrobble to Last.fm. ...

Casual Listener

Plan: Premium Country: US   Device: Pixel 3 Operating System: Android version 10   I have Last.fm account hooked up to my Spotify account to help with scrobbling. However, I'm noticin...

Jose_M

Spotify Star

1290 Views

1 replies

0 likes

  • 1290 Views
  • 1 replies
  • 0 likes

Can't invite invite my son to become a member in the family plan

Plan Family PremiunCountry Denmark DeviceAndroid HuaweiOperating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi I am not able to invite my son to family premium plan. We are living under the roof. We have tried the incognito m...

Casual Listener

Plan Family Premiun Country Denmark   Device Android Huawei Operating System  (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi I am not able to invite my ...

Jose_M

Spotify Star

383 Views

1 replies

0 likes

  • 383 Views
  • 1 replies
  • 0 likes

Can't download songs to SD anymore

PlanPremiumCountryUnited StatesDeviceSanding Galaxy A10Operating SystemAndroid My Question or IssueToday I noticed that all of my songs which were downloaded to my SD card started getting downloaded to my phone's internal storage. I went to change th...

Newbie

  Plan Premium Country United States Device Sanding Galaxy A10 Operating System Android   My Question or Issue Today I noticed that all of my songs which were downloaded to my SD...

Jose_M

Spotify Star

889 Views

1 replies

1 likes

  • 889 Views
  • 1 replies
  • 1 likes

How getting real customer support?

How can I get real customer support? Usually you get only here the advise: reinstall. But problems are not addressed. I wonder, why I pay a monthly fee.

Roadie

How can I get real customer support?    Usually you get only here the advise: reinstall.    But problems are not addressed. I wonder, why I pay a monthly fee. 

Jose_M

Spotify Star

430 Views

1 replies

0 likes

  • 430 Views
  • 1 replies
  • 0 likes

Pausa de música.

PremiumBrasilAndroid 9 Samsung A7 2018Meu aplicativo para música sozinha, e acontece o mesmo quando eu uso o aplicativo Lite. Como resolver ira?

Visitor

Premium Brasil Android 9  Samsung A7 2018 Meu aplicativo para música sozinha, e acontece o mesmo quando eu uso o aplicativo Lite. Como resolver ira?

Jose_M

Spotify Star

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Music Randomly Pausing While Phone Is Locked

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This seems to happen intermittently as well. I've gone ...

Casual Listener

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This...

Jose_M

Spotify Star

582 Views

1 replies

1 likes

Help
Music pausing
  • 582 Views
  • 1 replies
  • 1 likes

Search bug after adding song to queue

PlanPremiumCountryRomaniaDeviceXiaomi Redmi note 8 proOperating SystemAndroid 9 (MIUI 11.0.3) My Question or IssueI search for a song in the search bar, add it to the queue, and after that the keyboard dissapears, removing the possibility to search f...

Newbie

Plan Premium Country Romania Device Xiaomi Redmi note 8 pro Operating System Android 9 (MIUI 11.0.3)   My Question or Issue I search for a song in the search bar, add it to the queue, ...

327 Views

0 replies

0 likes

  • 327 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist goes back to the top

PlanFreeDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueI realise there is already a post that highlights this issue but that was made in 2015 for a much older version.I have a playlist that has over 2000 songs on it and whe...

Casual Listener

Plan Free Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue I realise there is already a post that highlights this issue but that was made in 2015 for a muc...

PatpatGETJINXED

Casual Listener

1456 Views

7 replies

0 likes

  • 1456 Views
  • 7 replies
  • 0 likes

Superuser Contribution Next Song Becomes 1st song in Library

I play songs in my liked songs library. However there is something up with a looping piece of code or if statements. Long story short, I play a song far down the list, the queue is correct, next song is the one below the currently playing song. I don...

Casual Listener

I play songs in my liked songs library. However there is something up with a looping piece of code or if statements. Long story short, I play a song far down the list, the queue is correct, next song...

julesmm

Casual Listener

495 Views

2 replies

0 likes

  • 495 Views
  • 2 replies
  • 0 likes

daily mix not refershing

PlanFreeCountrySaudi ArabiaDevice(Samsung Galaxy note 4)Operating System(Android Marshmellow, Windows 10) My Question or IssueHI, Daily mix is one of the most loved features in spotify...just when it works.and by "works" i mean when it does what it i...

Newbie

Plan Free Country Saudi Arabia Device (Samsung Galaxy note 4) Operating System (Android Marshmellow, Windows 10)   My Question or Issue HI, Daily mix is one of the most loved features ...

TaTHEj

Composer

1259 Views

5 replies

1 likes

  • 1259 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution How to hide songs in android 2020?

Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available.PlanPremiumCountryHungary Operating SystemAndroid Oreo My Question or Issue

Casual Listener

Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available. Plan Premium Country Hungary   Operating System Android Oreo   My Que...

infinity666

Newbie

5378 Views

5 replies

1 likes

  • 5378 Views
  • 5 replies
  • 1 likes

Problem with the playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and CountrySamsung A30Operating SystemAndroid Oreo My Question or IssueSo i have been facing a problem with the app within a last 3 4 days. T...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and  Country Samsung A30 Operating System Android Oreo   My Question ...

TaTHEj

Composer

471 Views

1 replies

0 likes

  • 471 Views
  • 1 replies
  • 0 likes

spotify jumps to first song of playlist (creates same queue repeatedly)

Hey everyone, Whenever I use my galaxy s5 to control the music on my pc spotify creates a queue. I've tried deleting all songs in the queue multiple times (on pc and phone) but after i pick a song i want to listen too it just recreates the some darn ...

Newbie

Hey everyone,   Whenever I use my galaxy s5 to control the music on my pc spotify creates a queue. I've tried deleting all songs in the queue multiple times (on pc and phone) but after i pick ...

MisterGrinch28

Visitor

1089 Views

2 replies

2 likes

  • 1089 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify pausing randomly on Android

PlanPremiumCountry DeviceSony ZX505Operating SystemAndroid 9 My Question or IssueSpotify pausing randomly on Android when screen off with downloaded files.Tried delete all files and reinstall Spotify, turn off battery optimization, swap another SD ca...

Casual Listener

  Plan Premium Country   Device Sony ZX505 Operating System Android 9   My Question or Issue Spotify pausing randomly on Android when screen off with downloaded files. Trie...

Thanatos1

Casual Listener

3913 Views

14 replies

2 likes

pausing randomly
  • 3913 Views
  • 14 replies
  • 2 likes

Solved!! Liste d'attente reviens toujours au debit après chaque morceau

PlanPremiumCountry FranceDeviceSamsungGalaxy Note 8Operating SystemAndroid 8.1 My Question or IssueJe rencontre un problemp à chaque fois que j'écoute une musique sur spotify. J'ai actuellement un Samsung galaxy note 8. Mon problème est le suivant : ...

Newbie

Plan Premium Country  France Device SamsungGalaxy Note 8 Operating System Android 8.1   My Question or Issue Je rencontre un problemp à chaque fois que j'écoute une musique sur sp...

Goul

Visitor

1508 Views

1 replies

0 likes

  • 1508 Views
  • 1 replies
  • 0 likes

New playlist gets a number instead of album name

PlanPremiumCountrySwedenDeviceNokia 8Operating SystemAndroid 9 My Question or IssueFor at least 2 years I have had this issue. When I find an interesting album and save it as a playlist on my iPhone or PC then I skip naming it myself and get a playli...

Regular

Plan Premium Country Sweden Device Nokia 8 Operating System Android 9   My Question or Issue For at least 2 years I have had this issue. When I find an interesting album and save it as...

bootstrapbats

Regular

520 Views

1 replies

0 likes

  • 520 Views
  • 1 replies
  • 0 likes