Get help for your Android mobile or tablet
Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...
PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...
My music just randomly skips after maybe 30 seconds . Almost like it's scanning through my music.PlanPremium
Ready aim fire is my favorite song and I tried to find it on spotify and it gave me this is there a way to fix this or is it there for a reason
PlanPremiumCountryNADeviceSamsung s10+Operating SystemAndroid PieMy Question or IssueAfter recent update closing out of the app there is a visible lag animation. While using the app also sometimes make closing other apps a lag animation.
PlanPremiumCountryMalaysia DeviceSamsung Galaxy S8+Operating SystemAndroid 9 Pie My Question or Issue1. Shared a song on instagram story via share button within the Spotify app2. Other instagram users clicking on 'listen on spotify' on my story doesn...
I cant share my songs to my instagram stories and my spotify is updated and also my instagramPlanPremiumCountryChileDeviceSamsung galaxy j8Operating SystemAndroid OreoMy Question or IssueWhy i cant do it?
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryLithuaniaDeviceHuawei P20Operating SystemAndroid Oreo My Question or IssueWhenever I press "Shuffle play" on my creat...
PlanFree/PremiumCountryNetherlands / german languageDeviceXiaomi Mi Pocophone F1Operating SystemAndroid 9 My Question or IssueI can't select the SD-card to store my downloaded songs. After Phone update, a lot downloaded songs were deleted. Now it's p...
Hello, - I am a premium Spotify user- I am using an S9 note Android phone with Android Pie version My Spotify account on the Android phone was in Offline Mode and accidentally I've logged out of the application. Now I cannot log in anymore due to the...
PlanPremiumCountryCanadaDevicePixel 3Operating SystemAndroid Pie My Question or IssuePlease help......I just switched over from Google Play yesterday and starting to regret my decision. I paid for the premium account, and on my desktop it works fine,...
PlanPremiumCountryitaly Devicesamsung galaxy S9Operating Systemandroid 9My Question or Issueafter every time I update the S.O. of my phone all the songs downloaded on my phone, i download them on the SD card, get deleted and must be downloaded back a...
PlanPremiumCountryBrazilDeviceASUS ZenFone 4 MaxPlusOperating SystemWindows 10 My Question or IssueI'm trying to add the whole Black Sabbath's Paranoid (2009 Remastered Version) album to different playlists, but it won't work.I know how to properly a...
PlanPremiumCountryUSADeviceSamsung Galaxy S8Operating SystemAndroid Pie I recently updated to Android Pie a few days ago and everything was fine. However, now I will try to open Spotify for it to give me a glance at the splash loading screen before a...
So the its been months since i used spotify and the free app still sucks sure some improvements were made like you can actually sort songs aphabetically and find what song you have now. But still no queue or actual shuffling of songs. So really spoti...
PlanPremium FamilyCountryUSA DeviceOnePlus 5Operating SystemAndroid 9 Pie My Question or Issue:Whenever I search for an artist, the results do not include the artist themselves, only playlists featuring the artists, or songs from them . Additionally,...
I can't find songs from some of the renowned artists. For example, Anne Marie, Alec Benjamin, Why don't We are not available to listen. Is there something that can be done?PlanFreeCountryIndiaDevicePoco f1Operating SystemMIUI 10.3 My Question or Issu...
Is it possible to make Spotify use both internal storage and SD card on my Android phone? The SD card is almost full and my internal storage still has a lot of free space.
PlanPremiumCountryUKDeviceOnePlus 6Operating SystemAndroid 9Despite taking shuffle off downloaded albums, ever time I play them again they are back on shuffle. It seems to default to this all the time. Any suggestions?
PlanPremiumCountryGermanyDeviceHonor 6XOperating SystemAndroid 7, EMUI 5 My Question or IssueThis has been happening ever since i got the new (worse) navigation with an update.: When I save an album its songss are no longer added to the "Liked Songs"...
PlanFreeCountryUSDeviceSamsung Galaxy S9Operating SystemAndroid There is an ad blocking the screen when I'm trying to look at my daily mix playlist while listening to it. And I try clicking "dismiss" but the background changes sometimes but you still...
PlanPremiumCountryMalaysiaDeviceHonor 8x (Android Oreo)Operating SystemWindows 10 My Question or IssueI have many local song files that aren't on Spotify that I have downloaded to my Android and each of the songs have different album art. Problem: Th...
Env: prod