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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

195627 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 195627 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

537256 Views

78 replies

3 likes

  • 537256 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

442333 Views

565 replies

37 likes

Account
Free
  • 442333 Views
  • 565 replies
  • 37 likes

Superuser Contribution Jump Back In

Has anyone figured out a work around for this or has it been fixed yet? I have seen posts going back as far as 2016 talking about having the Jump Back In cleared or reset. I have some things I do not want to jump back into and its the same 4 playlist...

Visitor

Has anyone figured out a work around for this or has it been fixed yet? I have seen posts going back as far as 2016 talking about having the Jump Back In cleared or reset. I have some things I do not...

Mario

Spotify Legend

1680 Views

1 replies

2 likes

  • 1680 Views
  • 1 replies
  • 2 likes

audio focus handling not working when offline and not opening player screen

When you are offline, fresh start spotify, start playing a playlist (and don't open player screen by clicking on bottom bar). Audio focus requests by other apps are ignored. As soon as you click on Spotify bottom bar and open the player screen, every...

Casual Listener

When you are offline, fresh start spotify, start playing a playlist (and don't open player screen by clicking on bottom bar). Audio focus requests by other apps are ignored. As soon as you click on...

1044 Views

0 replies

0 likes

Android
Other
  • 1044 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify not helping people who pay for a premium account!

PlanPremiumCountryBelgium/NetherlandsDevicerk3399Operating SystemAndroid 9.0 My Question or IssueEven after a clean install (according to procedure), songs still crash after 7-10 seconds. Skipping a few songs will normally make it start playing again...

Regular

Plan Premium Country Belgium/Netherlands Device rk3399 Operating System Android 9.0   My Question or Issue Even after a clean install (according to procedure), songs still crash after ...

Metaripley

Regular

1382 Views

7 replies

1 likes

  • 1382 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Unable to reorder play queue

PremiumCanadaPixel 2, Android 10 I am no longer able to delete or reorder songs from my play queue (as seen in attached photo); any changes revert within a few seconds. Deleting and reinstalling Spotify has helped a few times, but this doesn't last v...

Regular

Premium Canada Pixel 2, Android 10   I am no longer able to delete or reorder songs from my play queue (as seen in attached photo); any changes revert within a few seconds.  Deleting an...

K8EG

Regular

2008 Views

5 replies

1 likes

  • 2008 Views
  • 5 replies
  • 1 likes

Superuser Contribution Sharing songs on InstaStories doesn't work

Plan: PremiumCountry: PolandDevice: Google PixelOperating System: Android 10 My Question or IssueI'm not able to share Spotify songs on my IG Stories. I am connected to both apps via my FB account. I've already updated both apps, but the issue doesn'...

Visitor

Plan: Premium Country: Poland Device: Google Pixel Operating System: Android 10   My Question or Issue I'm not able to share Spotify songs on my IG Stories. I am connected to both apps via...

Mario

Spotify Legend

376 Views

1 replies

0 likes

  • 376 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs in the album is in wrong names

PlanPremiumCountryIsraelDevicePocophone F1Operating SystemAndroid 10 My Question or Issuehey i trying to listen to new album that got released by Eyal Golan and when i go to the album and playing some song it is not playing the song that it is showin...

Visitor

  Plan Premium Country Israel Device Pocophone F1 Operating System Android 10   My Question or Issue hey i trying to listen to new album that got released by Eyal Golan and when ...

Ivan

Spotify Legend

519 Views

2 replies

0 likes

  • 519 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playlist starting from beginning.

Ive seen some other posts on reddit about this issue. When i play a playlist on shuffle and then unshuffle the playlist it will start from the beginning.If i want to listen to the rest of an album in a playlist it wont play the next song it will play...

Visitor

Ive seen some other posts on reddit about this issue. When i play a playlist on shuffle and then unshuffle the playlist it will start from the beginning. If i want to listen to the rest of an album ...

Ivan

Spotify Legend

1861 Views

1 replies

0 likes

  • 1861 Views
  • 1 replies
  • 0 likes

Superuser Contribution Certain songs in playlist cutting short

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSongs have started to only play a certain amount before changing to next song . It's not ever...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Songs h...

Elena

Moderator

1195 Views

1 replies

0 likes

  • 1195 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently played not showing

PlanPremiumCountryItalyDeviceHuawei Y6S and Huawei P8 Lite 2017Operating SystemAndroid 9 My Question or IssueIt's been months that the recently played don't show in my home screen on mobile. It really sucks and it's a big issue for me. In my home scr...

Casual Listener

Plan Premium Country Italy Device Huawei Y6S and Huawei P8 Lite 2017 Operating System Android 9   My Question or Issue It's been months that the recently played don't show in my home s...

Elena

Moderator

1099 Views

3 replies

0 likes

  • 1099 Views
  • 3 replies
  • 0 likes

Connection to xbox from Samsung s10 phone

PlanPremiumCountryUSADeviceSamsung Galaxy S10Operating SystemAndroid 10 My Question or IssueDespite appearing as a connectable device, Spotify does not connect to Xbox One.Both have been validated to be on the same wifi. Both have been uninstalled an...

Casual Listener

Plan Premium Country USA Device Samsung Galaxy S10 Operating System Android 10   My Question or Issue Despite appearing as a connectable device, Spotify does not connect to Xbox One. ...

Sivart213

Casual Listener

1319 Views

9 replies

1 likes

  • 1319 Views
  • 9 replies
  • 1 likes

Superuser Contribution Customize list of available devices

My Idea: There should be an option to customize the devices that are available to play. Delete at least those that we don't want. I currently have multiple devices at home that support Google Cast and Spotify Connect but only use a few of them. It is...

Regular

My Idea:   There should be an option to customize the devices that are available to play. Delete at least those that we don't want.   I currently have multiple devices at home that supp...

pikatoste

Regular

1058 Views

4 replies

0 likes

customize
devices
PlayStation
  • 1058 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Playlist not playing

PlanPremium/just started trailCountryIsraelDeviceGoogle Pixel 3aOperating SystemAndroid Oreo My Question or Issue Hi, I encounter problems listening to certain songs and playlists, it mostly happens with playlists. I only see a message "This song is ...

Casual Listener

Plan Premium/just started trail Country Israel Device Google Pixel 3a Operating System Android Oreo   My Question or Issue   Hi, I encounter problems listening to certain songs a...

Mario

Spotify Legend

1210 Views

5 replies

0 likes

  • 1210 Views
  • 5 replies
  • 0 likes

Superuser Contribution I can't share songs on instagram story

PlanFreeCountryTurkeyDeviceSamsung Galaxy A70Operating SystemAndroid 9.0 My Question or IssueI click share icon. Normally, there must be 'share on instageam story' icon. But lately i can't see any icon about it

Visitor

  Plan Free Country Turkey Device Samsung Galaxy A70 Operating System Android 9.0   My Question or Issue I click share icon. Normally, there must be 'share on instageam story' ic...

Elena

Moderator

505 Views

1 replies

1 likes

  • 505 Views
  • 1 replies
  • 1 likes

Superuser Contribution Liked songs playing from start after adding something to the queue

PlanPremiumCountryGermanyDeviceMotorola Moto one visionOperating SystemAndroid 10My Question or Issue"Liked Songs"-playlist is playing as usual, until I add a/multiple song(s) into the queue. The playlist starts from the first song again, after the s...

Visitor

  Plan Premium Country Germany Device Motorola Moto one vision Operating System Android 10 My Question or Issue "Liked Songs"-playlist is playing as usual, until I add a/multiple song(...

Elena

Moderator

550 Views

2 replies

0 likes

  • 550 Views
  • 2 replies
  • 0 likes

Superuser Contribution Liked songs queue can't be edited

PlanPremiumCountryBelgiumDeviceOneplus 6 Operating SystemAndroid 10My Question or IssueWhen i add a song to my queue, the playlist starts again from the top after the added song has played (only happens in the liked songs playlist). Also, the songs i...

Visitor

Plan Premium Country Belgium Device Oneplus 6  Operating System Android 10 My Question or Issue When i add a song to my queue, the playlist starts again from the top after the added son...

Elena

Moderator

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Liking songs on Android Auto

PlanPremiumCountryUSA DevicePixel 4 XL Operating SystemAndroid Pie My Question or IssueI am new to Spotify (coming fromGoogle Play Music). I went thru and manually added all my liked songs from GPM. When listening in my car on Android Auto, I listen ...

Regular

Plan Premium Country USA  Device Pixel 4 XL  Operating System Android Pie   My Question or Issue I am new to Spotify (coming from Google Play Music). I went thru and manuall...

TaTHEj

Composer

1814 Views

9 replies

0 likes

  • 1814 Views
  • 9 replies
  • 0 likes

Superuser Contribution Saved songs cannot be played.

PlanPremiumCountryTaiwan DeviceOppo R11 My Question or Issue Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn't work as well. I'm not sure if it's because I cleaned the cache sometimes. I need ...

Newbie

Plan Premium Country Taiwan   Device Oppo R11   My Question or Issue  Some of my saved songs cannot be played. They just stuck at the beginning and dragging the timeline doesn...

Liortish1

Visitor

741 Views

2 replies

0 likes

  • 741 Views
  • 2 replies
  • 0 likes

Android not seeing webplayer when started from android

PlanPremiumCountryBelgiumDeviceHuawei p20Operating SystemAndroid OreoArchlinux, firefox and chrome My Question or IssueThe webplayer only shows up on my phone after choosing to play from it in the webplayer itself.Which is funny, because when Spotify...

Newbie

Plan Premium Country Belgium Device Huawei p20 Operating System Android Oreo Archlinux, firefox and chrome   My Question or Issue The webplayer only shows up on my phone after ch...

388 Views

0 replies

0 likes

Webplayer remote
  • 388 Views
  • 0 replies
  • 0 likes

Superuser Contribution Music doesn't play with wireless earbuds

PlanFamily PremiumCountryItaly DeviceHuwaei P30 LiteOperating SystemAndroid Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not to play with my earbuds connected; you can see the music going on and change, bu...

Newbie

Plan Family Premium Country Italy   Device Huwaei P30 Lite Operating System Android   Good morning, as the title says, I have a Huawei P30 Lite and last week the music started not...

el_-mvjfojnum

Newbie

3692 Views

2 replies

0 likes

  • 3692 Views
  • 2 replies
  • 0 likes

Audio infrastructure and resampling

PlanFreeCountryItalyDeviceHauwei P20Operating SystemAndroid 9 My Question or Issue Dear Spotify, your platform currently represents the best entertainment solution in the music sector, due to the vastness of the database and the discovery functions. ...

Casual Listener

Plan Free Country Italy Device Hauwei P20 Operating System Android 9   My Question or Issue   Dear Spotify,   your platform currently represents the best entertainment sol...

812 Views

0 replies

2 likes

  • 812 Views
  • 0 replies
  • 2 likes