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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

210719 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 210719 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

561041 Views

78 replies

3 likes

  • 561041 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Alonegamer

Visitor

463000 Views

575 replies

39 likes

Account
Free
  • 463000 Views
  • 575 replies
  • 39 likes

Solved!!Superuser Contribution Auto rediscover playlists

How do I stop rediscover playlists appearing. I want to stop these altogether as it gets annoying trying to find my own playlist.

Casual Listener

How do I stop rediscover playlists appearing.  I want to stop these altogether as it gets annoying trying to find my own playlist.

Katerina

Spotify Legend

11123 Views

6 replies

0 likes

  • 11123 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify App Crashes on Startup, Keeps showing crash message over and over afterwards

This started happening about a week ago after listening to some podcast. I then updated my phone to the newest official firmware version because mine was pretty outdated. Now that I updated my phone, the app crashes almost instantly all the time. I d...

Music Fan

This started happening about a week ago after listening to some podcast. I then updated my phone to the newest official firmware version because mine was pretty outdated. Now that I updated my phone,...

Ivan

Spotify Legend

1598 Views

1 replies

0 likes

Crash
recurring
  • 1598 Views
  • 1 replies
  • 0 likes

Mobile won't connect with Tinder

Hi there, I have a Huawei Pro Mate 9 that won't connect with Tinder. My Spotify playlist and top artists connected to Tinder a month ago but after I deleted my (Tinder) account and reinstalled it seems to have disappeared from the dating app. There's...

Newbie

Hi there,  I have a Huawei Pro Mate 9 that won't connect with Tinder. My Spotify playlist and top artists connected to Tinder a month ago but after I deleted my (Tinder) account and reinstalled...

661 Views

0 replies

0 likes

  • 661 Views
  • 0 replies
  • 0 likes

Mobile Playlist Order is Completely Different from Desktop

I have an extensive set of playlists based on mood and function, I have organized the specifically on my Desktop app. But every time I use Spotify on my phone, the list is COMPLETELY OUT OF ORDER! I'm using caps because this is INSANE?! What the **bl...

Roadie

I have an extensive set of playlists based on mood and function, I have organized the specifically on my Desktop app. But every time I use Spotify on my phone, the list is COMPLETELY OUT OF ORDER! I'...

565 Views

0 replies

1 likes

List Order
  • 565 Views
  • 0 replies
  • 1 likes

Android and Apple.. Spotify stops playing on SONOS and Spotify Apps

PlanFree/PremiumCountryCanada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy does Spotify skip or stop playing on SONOS? I have reset system, reinstalled apps, ...

Newbie

Plan Free/Premium Country Canada     Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question o...

584 Views

0 replies

0 likes

  • 584 Views
  • 0 replies
  • 0 likes

Android TV Spotify Application freezing issue

PlanPremiumCountryPolandDeviceAndroid TV Sony KD-65XF7596 ( https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65xf7596/specifications )Operating SystemAndroid 7.0 My Question or IssueHi,I'm using my AndroidTV for a...

Casual Listener

Plan Premium Country Poland Device Android TV Sony KD-65XF7596 ( https://www.sony.co.uk/electronics/support/televisions-projectors-lcd-tvs-android-/kd-65xf7596/specifications ) Operat...

TINTINIUS

Casual Listener

1168 Views

2 replies

2 likes

androidtv
  • 1168 Views
  • 2 replies
  • 2 likes

Superuser Contribution I'm having trouble with the Queue. It's coming back to the song before the one I have added

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Elena

Moderator

584 Views

1 replies

0 likes

queue
  • 584 Views
  • 1 replies
  • 0 likes

Hitting 'like' buttton in notification bar causes the whole app to crash

PlanPremiumCountrySpainDeviceRedmi Note 8 ProOperating SystemAndroid 9 (PPR1.180610.011) / MIUI 11.0.3 (PGGEUXM)Spotify Version8.5.54.869 My Question or IssueThis issue is not solved at all... When pressing 'like' button in notification bar, Plane mo...

Casual Listener

Plan Premium Country Spain Device Redmi Note 8 Pro Operating System Android 9 (PPR1.180610.011) / MIUI 11.0.3 (PGGEUXM) Spotify Version 8.5.54.869   My Question or Issue This issue i...

549 Views

0 replies

0 likes

Android
Discover Weekly
plane mode
Release Radar
  • 549 Views
  • 0 replies
  • 0 likes

Superuser Contribution Sorry we can't improve our station right now

PlanPremiumCountryIndiaDeviceMI A2Operating SystemAndroid Pie My Question or IssueEvery time I play radio of any genre and when I press like to improve station it will always says" sorry, we can't improve the station right now". It's been 6 months I ...

Regular

Plan Premium Country India Device MI A2 Operating System Android Pie   My Question or Issue Every time I play radio of any genre and when I press like to improve station it will always...

Sofia2173

Newbie

2426 Views

6 replies

6 likes

  • 2426 Views
  • 6 replies
  • 6 likes

Superuser Contribution why are some songs couldn't be played even in a premium account ?

PlanPremiumCountryHong KongDeviceSamsung Galaxy s10Operating SystemAndroid My Question or IssueWhy are some songs couldn't be play in my premium account (e.g. the IDOLiSH7 album)?Is it because they are Japanese songs? How can I listen to those songs?

Visitor

Plan Premium Country Hong Kong Device Samsung Galaxy s10 Operating System Android   My Question or Issue Why are some songs couldn't be play in my premium account (e.g. the IDOLiSH7 al...

Mario

Spotify Legend

432 Views

1 replies

0 likes

  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify randomly stops playing while in offline mode

PlanPremiumDeviceSamsung Galaxy A50Operating SystemAndroid 10 My Question or IssueSpotify randomly stops playing music and podcasts. This only happens when the device does not have an internet connection. This happens regardless whether Spotify set t...

Visitor

Plan Premium Device Samsung Galaxy A50 Operating System Android 10   My Question or Issue Spotify randomly stops playing music and podcasts. This only happens when the device does not ha...

user-removed

Not applicable

1269 Views

2 replies

1 likes

  • 1269 Views
  • 2 replies
  • 1 likes

Superuser Contribution Library: Rename "Filters" button to "Sort by"

Plan: PremiumCountry: NZ DeviceSamsung Galaxy S10 SM-G9730Operating SystemAndroid 10 under One UI 2.0 My Question or IssueI've always been frustrated that there isn't an option in settings to stop the list of playlists sorting by recently played, and...

Casual Listener

Plan: Premium Country: NZ   Device Samsung Galaxy S10 SM-G9730 Operating System Android 10 under One UI 2.0   My Question or Issue I've always been frustrated that there isn't...

Ivan

Spotify Legend

566 Views

1 replies

0 likes

labelling
Playlists
UI
  • 566 Views
  • 1 replies
  • 0 likes

How do I get a usable user interface back on Android TV?

Device Nvidia Shield TVOperating System Android My Question or IssueI haven't been in the Spotify app on the nvidia shield TV for a while but noticed today the user interface has greatly changed and not for the good. Is there any way to get back to t...

Regular

Device Nvidia Shield TV Operating System Android   My Question or Issue I haven't been in the Spotify app on the nvidia shield TV for a while but noticed today the user interface has greatly...

SandyFarmer

Regular

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Song skipping like scratched CD

As the title says. I'm only noticing it with one particular to track-- "A Bite Out of My Bed" by the new pornographers. I've gapless playback and crossfade turned off, I tried deleting the song and redownloading, going to the album to listen there. N...

Newbie

As the title says. I'm only noticing it with one particular to track-- "A Bite Out of My Bed" by the new pornographers. I've gapless playback and crossfade turned off, I tried deleting the song and r...

Noah

Community Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Grid view option for Your Library on mobile

Plan: PremiumCountry: NZ DeviceSamsung Galaxy S10 SM-G9730Operating SystemAndroid 10 under One UI 2.0 My Question or IssueWe should have the option for a grid view in Your Library, like the Desktop app's Albums menu. This would make much better use o...

Casual Listener

Plan: Premium Country: NZ   Device Samsung Galaxy S10 SM-G9730 Operating System Android 10 under One UI 2.0   My Question or Issue We should have the option for a grid view in...

918 Views

0 replies

3 likes

navigation
UI
  • 918 Views
  • 0 replies
  • 3 likes

Spotify Connect Workaround

PlanPremiumCountryUSADeviceLG G7 ThinQ and Galaxy Tab S5eOperating SystemAndroid 9 My Question or IssueA problem I've been dealing with is when I do Spotify Connect to my PS4 which is on the latest version (literally just updated it) I couldn't add a...

Casual Listener

  Plan Premium Country USA Device LG G7 ThinQ and Galaxy Tab S5e Operating System Android 9    My Question or Issue A problem I've been dealing with is when I do Spotify Con...

394 Views

0 replies

0 likes

  • 394 Views
  • 0 replies
  • 0 likes

Playback stops on PC when phone connects to Internet

PlanPremiumCountrycanadaDevice lg G6Operating SystemWin7 My Question or Issue I don't keep the wifi / lte on, I activate it when I need it. I play music on my PC at home. Whenever I connect to the internet on my phone, the playback stops on my PC and...

Gig Goer

Plan Premium Country canada Device  lg G6 Operating System Win7   My Question or Issue   I don't keep the wifi / lte on, I activate it when I need it. I play music on my PC ...

TaTHEj

Composer

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Lockscreen Controls Lose Connection to Google Home

PlanPremiumCountryAustraliaDeviceGoogle Pixel 2Operating SystemAndroid 10 My Question or IssueWhen casting to a Google Home speaker, the lock screen playback controls/song info loses connection when the phone is in standby. Have to unlock the phone, ...

Visitor

Plan Premium Country Australia Device Google Pixel 2 Operating System Android 10   My Question or Issue When casting to a Google Home speaker, the lock screen playback controls/so...

kicker1

Regular

2684 Views

3 replies

1 likes

  • 2684 Views
  • 3 replies
  • 1 likes

Superuser Contribution Cant keep listening to old songs

Anyone just listening to music and then it goes back to the last song u added after u get into your older liked songs

Visitor

Anyone just listening to music and then it goes back to the last song u added after u get into your older liked songs 

Mario

Spotify Legend

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Spotify Pauses Randomly When Listening Offline-Android

Hello! I have a Family Subscription for Spotify. I work in a manufacturing plant that has no wifi or cell service for employees. I use 2 different phones (both Androids) at work. The one phone, which is a Moto G, I hook into the area speaker for ever...

Visitor

Hello! I have a Family Subscription for Spotify. I work in a manufacturing plant that has no wifi or cell service for employees. I use 2 different phones (both Androids) at work. The one phone, which...

738 Views

0 replies

1 likes

android devices
Music pauses
Offline listening
Random Pauses
  • 738 Views
  • 0 replies
  • 1 likes