Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6989 Views

0 replies

7 likes

  • 6989 Views
  • 0 replies
  • 7 likes

Superuser Contribution How to turn off offline mode

I use spotify from a Samsung galaxy s10 with a premium account. Never had previous issues. Just moved house and now spotify won't play. Have no idea how it got into offline mode and no idea on how to turn it off. I've tried reinstalling the app, goin...

Newbie

I use spotify from a Samsung galaxy s10 with a premium account. Never had previous issues. Just moved house and now spotify won't play. Have no idea how it got into offline mode and no idea on how to...

Katerina

Spotify Legend

1759 Views

1 replies

0 likes

  • 1759 Views
  • 1 replies
  • 0 likes

Delete

Delete

Casual Listener

Delete

florispols

Newbie

654 Views

1 replies

1 likes

  • 654 Views
  • 1 replies
  • 1 likes

Google voice command to play "Liked Songs" playlist

“Okay Google, play my music." Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first.The reality now: First song will play in alphabetical order. For...

Regular

“Okay Google, play my music."   Your expectation(and how it used to be): Give the voice command and then have your "Liked Songs" playlist play in order of newest songs added to play first. Th...

454 Views

0 replies

0 likes

  • 454 Views
  • 0 replies
  • 0 likes

Denon AVR-S640H - Spotify App not working

It looks like many other people wrote about it. There is no simple solution to that - I tried to reinstall Spotify app on my Samsung Phone and also ensured I have the latest firmware of my Denon installed. So here is my issue - I have many albums dow...

Casual Listener

It looks like many other people wrote about it.  There is no simple solution to that - I tried to reinstall Spotify app on my Samsung Phone and also ensured I have the latest firmware of my Deno...

DanDanDanDan10

Casual Listener

512 Views

1 replies

0 likes

  • 512 Views
  • 1 replies
  • 0 likes

How to add to the end of now playing

PlanFree/CountryUSADeviceGalaxy Note 10+Operating SystemAndroid My Question or IssueHow do I add a song/album to the end of what I have playing already? I am listening to an album, and I wanted to add another one to the end. When I go to it, the only...

Newbie

Plan Free/ Country USA Device Galaxy Note 10+ Operating System Android   My Question or Issue How do I add a song/album to the end of what I have playing already?  I am listening ...

263 Views

0 replies

0 likes

  • 263 Views
  • 0 replies
  • 0 likes

Infinite Album Glitch

None of the below information is rPlanPremiumCountryMexicoDeviceXiaomi Redmi 4AOperating SystemAndroid Nougat 7.1My Question or IssueFor some reason all albums when i click them the songs start duplicating till the point that the album is basically i...

Newbie

None of the below information is r Plan Premium Country Mexico Device Xiaomi Redmi 4A Operating System Android Nougat 7.1 My Question or Issue For some reason all albums when i click them t...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes

Can't use Spotify connected for streaming from a specific podcast provider

PlanPremium familyCountryNorwayDeviceSamsung Galaxy Note 8 and Samsung Galaxy Tab S2Operating SystemAndroid 9 and Android 7 My Question or IssueI can't stream podcasts through Spotify connect from the podcast provider NRK with the message "Can't play...

Visitor

Plan Premium family Country Norway Device Samsung Galaxy Note 8 and Samsung Galaxy Tab S2 Operating System Android 9 and Android 7   My Question or Issue I can't stream podcasts throug...

jkhaug

Visitor

487 Views

1 replies

1 likes

  • 487 Views
  • 1 replies
  • 1 likes

Solved!! Error when adding songs to playlists on Android

When adding songs to playlists (on my Android phone), my playlists are not organized the way I organized them in my library. Rather, when adding tracks it seems like my playlists are organized by "recently used". This is quite annoying, illogical and...

Newbie

When adding songs to playlists (on my Android phone), my playlists are not organized the way I organized them in my library. Rather, when adding tracks it seems like my playlists are organized by "re...

Emilia_8

Community Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Adding songs to playlist in mobile app is broken!

Hi! A few days ago I bought a new phone, and today I finally turn on Spotify. Unfortunately, I see a problem, I can not add any song to the playlist (click in the upper right corner of the screen), if I try, the application will hang and I can only g...

Visitor

Hi! A few days ago I bought a new phone, and today I finally turn on Spotify. Unfortunately, I see a problem, I can not add any song to the playlist (click in the upper right corner of the screen), i...

Emilia_8

Community Legend

340 Views

1 replies

0 likes

  • 340 Views
  • 1 replies
  • 0 likes

Issue with offline mode and downloads

PlanPremium(free trail)CountryIndiaDeviceSamsung galaxy m30Operating SystemAndroid 9 My Question or IssueMy offline mode or the downloads stay for only one day. I should clear my offline devices and reinstall app if i have used offline mode because t...

Newbie

  Plan Premium(free trail) Country India Device Samsung galaxy m30 Operating System Android 9   My Question or Issue My offline mode or the downloads stay for only one day. I sho...

Arumaybiswas

Visitor

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

spotify claims I'm offline but I am not offline

It's shocking how many threads and online complaints there are about the issue I am experiencing. Basically if I go offline, ever, spotify thinks I'm offline for the rest of time. I want to be able to download songs and go offline, but I can't keep u...

Visitor

It's shocking how many threads and online complaints there are about the issue I am experiencing. Basically if I go offline, ever, spotify thinks I'm offline for the rest of time. I want to be able t...

598 Views

0 replies

2 likes

spotify claims I'm offline but I am not offline
  • 598 Views
  • 0 replies
  • 2 likes

Spotify gets disconnected every couple of minutes

PlanPremium CountryIsrael DeviceLG G6Operating SystemAndroid My Question or Issue My Spotify keeps getting disconnected every couple of minutes, i need to reset the device or close the Internet and open it again to have it connected...I tired uninsta...

Visitor

  Plan Premium  Country Israel  Device LG G6 Operating System Android  My Question or Issue   My Spotify keeps getting disconnected every couple of minutes, i need...

nickmcpimpson

Regular

1420 Views

2 replies

0 likes

Premium
  • 1420 Views
  • 2 replies
  • 0 likes

Downloading playlist against my will

PlanPremiumCountryGreeceDeviceLG G7fitOperating SystemAndroid 8.1.0 My Question or IssueWhenever i visit my starting page (where all the music i ve recently heard is displayed) spotify decides to follow the recent playlists that i ve heard and then p...

Casual Listener

Plan Premium Country Greece Device LG G7fit Operating System Android 8.1.0   My Question or Issue Whenever i visit my starting page (where all the music i ve recently heard is displaye...

362 Views

0 replies

2 likes

  • 362 Views
  • 0 replies
  • 2 likes

The filter button no longer works. Any fixes for this? It's getting very frustrating

Running the latest version of Android on my galaxy note 9 and I can no longer use the filter button. I have no other apps running, I've reset the app, and the phone, I am not using my blue light filter. I am unwilling to reinstall the app because it ...

Casual Listener

Running the latest version of Android on my galaxy note 9 and I can no longer use the filter button. I have no other apps running, I've reset the app, and the phone, I am not using my blue light filt...

292 Views

0 replies

0 likes

  • 292 Views
  • 0 replies
  • 0 likes

Constantly forced offline

PlanPremiumCountryCanadaDeviceSamsung Galaxy S8Operating SystemWhatever the current android OS is. My Question or IssueSpotify is unable to stay connected to wifi or data for more than half a song. I have cleared my phone cache, restarted my phone, r...

Casual Listener

Plan Premium Country Canada Device Samsung Galaxy S8 Operating System Whatever the current android OS is.    My Question or Issue Spotify is unable to stay connected to wifi or da...

445 Views

0 replies

1 likes

  • 445 Views
  • 0 replies
  • 1 likes

Shuffle only on Chromebook

PlanFreeCountryArgentinaDeviceSamsung Chromebook Plus v2Operating SystemChrome OS 78.0.3904.92 My Question or IssueFrom one day to the other, my Chromebook can only shuffle play with the free plan on the , same behavior as on phones. This wasn't happ...

Casual Listener

Plan Free Country Argentina Device Samsung Chromebook Plus v2 Operating System Chrome OS 78.0.3904.92   My Question or Issue From one day to the other, my Chromebook can only shuf...

ArianaGrandeButera

Visitor

1265 Views

1 replies

1 likes

  • 1265 Views
  • 1 replies
  • 1 likes

Music stops playing

PlanPremiumCountryPhilippinesDeviceSamsungOperating SystemAndroid 9One UI 1.1 My Question or IssueOffline/saved music stops/pauses playing but shows that its still playing in the app and notification, this happens a few time in an hour, I have a very...

Visitor

Plan Premium Country Philippines Device Samsung Operating System Android 9 One UI 1.1   My Question or Issue Offline/saved music stops/pauses playing but shows that its still playing ...

375 Views

0 replies

1 likes

  • 375 Views
  • 0 replies
  • 1 likes

App doesn't work since months on xiaomi phones and no one cares

The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones.PlanPremiumCountryItalyDeviceXiaomi redmi note 8 pro

Casual Listener

The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones. Plan ...

ania262

Newbie

699 Views

2 replies

1 likes

  • 699 Views
  • 2 replies
  • 1 likes

Bug Report Android on Samsung

Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓

Casual Listener

Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓

Luan

Spotify Star

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Connect Volume Issue for Android

PlanPremiumCountryUSDeviceKeyocera E6810Operating SystemAndroid 7, Windows, Mac My IssueRecently, whenever Spotify Connect connects from my phone to either one of my computers, the volume in Spotify drops from 100% to whatever the phone's media volum...

Newbie

Plan Premium Country US Device Keyocera E6810 Operating System Android 7, Windows, Mac   My Issue Recently, whenever Spotify Connect connects from my phone to either one of my computer...

Luan

Spotify Star

667 Views

1 replies

0 likes

  • 667 Views
  • 1 replies
  • 0 likes