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PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
375165 Views
541 replies
34 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será tentar ajudar.PlanoFamília PremiumPaísBrasilDispositivoSamsung Galaxy S9Sistema operacionalAndroid OreoMinha pergunta ou problemaMinhas listas de repr...
Nenhuma das informações abaixo é necessária. No entanto, quanto mais você fornecer, mais fácil será tentar ajudar. Plano Família Premium País Brasil Dispositivo Samsung Galaxy S9 Sistema oper...
277 Views
0 replies
1 likes
Music randomly stops playing (mostly using Spotify in offline mode to save data, therefore the songs are all downloaded on the device). The widget also disappear from the lock screen (since it stops, not pause). It happens most often when plugged in ...
Music randomly stops playing (mostly using Spotify in offline mode to save data, therefore the songs are all downloaded on the device). The widget also disappear from the lock screen (since it stops,...
Casual Listener
8187 Views
8 replies
5 likes
PlanPremiumCountryNorwayDeviceSamsung Galaxy S8Operating SystemAndroid 9 My Question or IssueThis has happened almost every morning the last weeks, randomly the music goes silent with the time still going. After 20-60 seconds it will continue and the...
Plan Premium Country Norway Device Samsung Galaxy S8 Operating System Android 9 My Question or Issue This has happened almost every morning the last weeks, randomly the music goes si...
603 Views
0 replies
0 likes
PlanPremiumCountryCzech RepublicDeviceDoogee S40Operating SystemAndroid 9.0 My Question or IssueHello, everytime when I try to click on the 3 white dots, either the song ones or the playlist ones my Spotify App gets stuck. I tried a clean install, re...
Plan Premium Country Czech Republic Device Doogee S40 Operating System Android 9.0 My Question or Issue Hello, everytime when I try to click on the 3 white dots, either the song ones...
Visitor
3015 Views
3 replies
1 likes
PlanPremiumCountryUnited StatesDeviceMoto Z PlayOperating SystemAndroid OreoCar2013 Prius My Question or IssueFor the past couple of months or so (6-11 months) I've been having this absurd issue that only happens when I connect Spotify via Bluetooth ...
Plan Premium Country United States Device Moto Z Play Operating System Android Oreo Car 2013 Prius My Question or Issue For the past couple of months or so (6-11 months) I've been ...
Visitor
2115 Views
1 replies
2 likes
When I am in my car, spotify plays automatically. If I close out Spotify to turn it off and I get a call or text, it will start back up. I have to open spotify then close it again. I have tried shutting off this feature in Spotify settings menu. Long...
When I am in my car, spotify plays automatically. If I close out Spotify to turn it off and I get a call or text, it will start back up. I have to open spotify then close it again. I have tried shutt...
465 Views
0 replies
0 likes
After the latest update, whenever I open the app on all of my android devices with my bluetooth earbuds connected, the last track will automatically start playing which is irritating. What's even more irritating is that there is NO option to disable ...
After the latest update, whenever I open the app on all of my android devices with my bluetooth earbuds connected, the last track will automatically start playing which is irritating. What's even mor...
Visitor
1228 Views
1 replies
7 likes
PlanPremiumCountrySouth Africa DeviceSamsung Galaxy S6 Edge +Operating SystemAndroid 7.0 My Question or Issue Almost every song I choose "Go to radio" for gives me the "Radio station error" message: we can't load this radio station right now. Please ...
Plan Premium Country South Africa Device Samsung Galaxy S6 Edge + Operating System Android 7.0 My Question or Issue Almost every song I choose "Go to radio" for gives me ...
Visitor
707 Views
1 replies
4 likes
PlanPremiumCountryBrazilDeviceXiaomi Mi 9TOperating SystemAndroid 10 My Question or IssueHi! For whatever reason, my Spotify app decided to show the free interface, even though I have a premium account. I've already tried uninstalling and then instal...
Plan Premium Country Brazil Device Xiaomi Mi 9T Operating System Android 10 My Question or Issue Hi! For whatever reason, my Spotify app decided to show the free interface, even thou...
405 Views
0 replies
0 likes
PlanPremiumCountryThe NetherlandsDeviceSamsung j5, chromecast, tv, ampOperating android My Question or IssueSince a few weeks my audio quality dropped.Mostly high notes are shakey and trembling.I haven't changed any of my settings on any of my device...
Plan Premium Country The Netherlands Device Samsung j5, chromecast, tv, amp Operating android My Question or Issue Since a few weeks my audio quality dropped. Mostly high note...
615 Views
0 replies
0 likes
PlanPremiumCountryAustraliaDeviceSamsung Galaxy S20 UltraOperating SystemAndroid 10 My Question or IssueRecently (about a month ago), Spotify for Android updated and started showing Album art next to the song names in playlists: https://imgur.com/a/H...
Plan Premium Country Australia Device Samsung Galaxy S20 Ultra Operating System Android 10 My Question or Issue Recently (about a month ago), Spotify for Android updated and started ...
399 Views
0 replies
0 likes
PlanPremiumCountryPortugalDeviceHuawei P10 LiteOperating SystemAndroid My Question or IssueHello.Unfortunally sometimes when I open the Spotify app it says I can't login. I place my user and password but I can't manage to login because I have no inte...
Plan Premium Country Portugal Device Huawei P10 Lite Operating System Android My Question or Issue Hello. Unfortunally sometimes when I open the Spotify app it says I can't login. I...
Roadie
618 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Music Fan
1057 Views
3 replies
0 likes
Hello All, When the Galaxy 8 phone is locked it allows me to go back a song and skip to the next song when Spotify is playing but it will not allow me to pause the song. It cues me to "Use Fingerprint to Unlock"Android 9, last update 2/28/2020 (curre...
Hello All, When the Galaxy 8 phone is locked it allows me to go back a song and skip to the next song when Spotify is playing but it will not allow me to pause the song. It cues me to "Use F...
Spotify Legend
864 Views
2 replies
0 likes
PlanPremiumCountryPhilippinesDevice(Galaxy S6 Edge+)Operating System(Android 7.0) My Question or IssueSo, I'm not sure whether this is a known issue or not. Sometimes, an album that I haven't listened to in a while wouldn't load its cover art complet...
Plan Premium Country Philippines Device (Galaxy S6 Edge+) Operating System (Android 7.0) My Question or Issue So, I'm not sure whether this is a known issue or not. Sometimes, an alb...
Music Fan
17193 Views
12 replies
8 likes
I install the old apk version and its great for a few weeks give or take, but I'll open it occasionally and it's back to the new version...what am I missing? It only recently started but before it stayed locked in. Is there somewhere in the app that ...
I install the old apk version and its great for a few weeks give or take, but I'll open it occasionally and it's back to the new version...what am I missing? It only recently started but before...
Regular
614 Views
1 replies
0 likes
PlanPremiumCountry: Canada Device(Sony Xperia)Operating System(Andriod) My Question or IssueSomehow today after I logged off my Instagram account and back on, my option for sharing from the Spotify app to my Instagram stories disappeared and I was le...
Plan Premium Country: Canada Device (Sony Xperia) Operating System (Andriod) My Question or Issue Somehow today after I logged off my Instagram account and back on, my...
Spotify Legend
474 Views
1 replies
0 likes
My partner and I share a Family Premium account and use Spotify on two android mobile devices. The problem is with my phone, a Google Pixel 3. Spotify only lets me download a limited number of albums - maybe forty or so - before it tells me I've reac...
My partner and I share a Family Premium account and use Spotify on two android mobile devices. The problem is with my phone, a Google Pixel 3. Spotify only lets me download a limited n...
513 Views
0 replies
0 likes
Hey, I know, I'm not the First guy Posting that topic, but non of the advices helped me. I cannot run the spotify app on my android device. One second After startup (showing the gray screen with the spotify icon) the app crashes.I reinstalled several...
Hey, I know, I'm not the First guy Posting that topic, but non of the advices helped me. I cannot run the spotify app on my android device. One second After startup (showing the gray screen ...
Spotify Legend
2777 Views
1 replies
1 likes
PlanPremiumCountrySingaporeDeviceSamsung S9Operating SystemLatest android and security update My Question or IssueRecently since the new update when opening full screen applications such as games, spotify stops playback and doesn't show up in the nav...
Plan Premium Country Singapore Device Samsung S9 Operating System Latest android and security update My Question or Issue Recently since the new update when opening full screen...
Spotify Legend
958 Views
1 replies
0 likes
