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What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
PlanPremiumCountryPhilippinesDeviceSamsungOperating SystemAndroid 9One UI 1.1 My Question or IssueOffline/saved music stops/pauses playing but shows that its still playing in the app and notification, this happens a few time in an hour, I have a very...
Plan Premium Country Philippines Device Samsung Operating System Android 9 One UI 1.1 My Question or Issue Offline/saved music stops/pauses playing but shows that its still playing ...
369 Views
0 replies
1 likes
The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones.PlanPremiumCountryItalyDeviceXiaomi redmi note 8 pro
The app crash when you click on three dots,i'm paying for the premium and it's ridicolous that no one cares about this problem. It's a problem of every redmi note 8 pro and also other phones. Plan ...
Newbie
691 Views
2 replies
1 likes
Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓
Hey I found a bug when i'm listening some music, I received a message and the UI was pushed up by the Android keyboard screenshot ↓
Spotify Star
467 Views
1 replies
0 likes
PlanPremiumCountryUSDeviceKeyocera E6810Operating SystemAndroid 7, Windows, Mac My IssueRecently, whenever Spotify Connect connects from my phone to either one of my computers, the volume in Spotify drops from 100% to whatever the phone's media volum...
Plan Premium Country US Device Keyocera E6810 Operating System Android 7, Windows, Mac My Issue Recently, whenever Spotify Connect connects from my phone to either one of my computer...
Spotify Star
655 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceSony XperiaOperating System Android 8.0.0 My Question or IssueIt connects aut. to neighbours phone and starts playing their lists. Cant switch back for more then sec. Have empties cache, turned off and on other than loca...
Plan Premium Country Sweden Device Sony Xperia Operating System Android 8.0.0 My Question or Issue It connects aut. to neighbours phone and starts playing their lists. Cant swi...
Spotify Legend
793 Views
4 replies
0 likes
Ayer por la noche compré una tarjeta de regalo y me dice "Ocurrió un problema inténtelo más tarde" que puedo hacer? Quiero una solución, llevo horas intentando e intentando.
Ayer por la noche compré una tarjeta de regalo y me dice "Ocurrió un problema inténtelo más tarde" que puedo hacer? Quiero una solución, llevo horas intentando e intentando.
Spotify Star
1575 Views
1 replies
1 likes
PlanPremiumCountryBrasil Device(Xiaomi mi 8 lite)Operating System(i Android Oreo, Windows 10,Web Player) My Question or IssueEstou tendo um problema com um álbum especifico, Nó na orelha de **bleep**, o mesmo fica estalando. Problema ocorre no Androi...
Plan Premium Country Brasil Device (Xiaomi mi 8 lite) Operating System (i Android Oreo, Windows 10,Web Player) My Question or Issue Estou tendo um problema com u...
Spotify Star
600 Views
3 replies
1 likes
Plan: Family Device, Samsung Galaxy 9Operating SystemAndroid Oreo My Question or Issue My phone ran out of juice and shut itself down. Every **bleep** time this occurs all spotify data have been moved to internal storage, making it packed. As usual I...
Plan: Family Device , Samsung Galaxy 9 Operating System Android Oreo My Question or Issue My phone ran out of juice and shut itself down. Every **bleep** time this ...
Spotify Star
17825 Views
6 replies
1 likes
PlanPremiumCountryBelgiumDeviceOnePlus 6Operating SystemAndroid 10 - unRooted My Question or IssueI only just today discovered the existence of Spotify Voice (holding the search button in Spotify to activate). Unfortunately this function does not wor...
Plan Premium Country Belgium Device OnePlus 6 Operating System Android 10 - unRooted My Question or Issue I only just today discovered the existence of Spotify Voice (holding the sea...
Spotify Star
1114 Views
3 replies
0 likes
PlanPremiumCountryBelgiumDeviceOnePlus 6Operating SystemAndroid 10 - unRooted My Question or IssueSince updating to Android 10, the Google Assistant command "Hey Google, I like this song" or "Hey Google, thumbs up this song" are no longer working.On ...
Plan Premium Country Belgium Device OnePlus 6 Operating System Android 10 - unRooted My Question or Issue Since updating to Android 10, the Google Assistant command "Hey Google, I li...
Spotify Star
907 Views
3 replies
0 likes
I can´t create or use my owne playlists on my smartphone. I had reinstall the app and restarted my phone. But it´s still not working. At the webbrowser I can create playlist an see them on my phone but can´t use them. Device(Samsung S7)
I can´t create or use my owne playlists on my smartphone. I had reinstall the app and restarted my phone. But it´s still not working. At the webbrowser I can create playlist an ...
Spotify Star
342 Views
1 replies
0 likes
PlanPremium (Family plan) CountryBrasilDeviceSM-G530H (Samsung Galaxy Prime Duos)Operating SystemAndroid 4.4.4 My Question or Issue [1] Music banner is not appearing correctly, most part of the image is blank.[1] music banner = image that appears in ...
Plan Premium (Family plan) Country Brasil Device SM-G530H (Samsung Galaxy Prime Duos) Operating System Android 4.4.4 My Question or Issue [1] Music banner is...
432 Views
0 replies
0 likes
PlanPremiumCountryUKDeviceSamsung S8, Samusng Tablet A6, PCOperating SystemWindows 10 My Question or IssueIn the past I have saved full Almums to "Albums", this is logical to me. I also have "Playlists" in Playlists. Now I cant seem to save an Album ...
Plan Premium Country UK Device Samsung S8, Samusng Tablet A6, PC Operating System Windows 10 My Question or Issue In the past I have saved full Almums to "Albums", this is logical to...
297 Views
0 replies
0 likes
PlanPremiumCountryUSADevice(Galaxy s10e)Operating System(Android 9) My Question or IssueHi, not sure if this has been asked before but for some reason I can't unhide songs without hearting it. If I go to the hidden content list, tap the red hide butt...
Plan Premium Country USA Device (Galaxy s10e) Operating System (Android 9) My Question or Issue Hi, not sure if this has been asked before but for some reason I can't unhide songs wi...
484 Views
0 replies
0 likes
PremiumUSASamsung Galaxy S7 EdgeAndroid 8.0 On both my Google Home and Google Home Mini speakers, Spotify will not connect or play any music saved to my library. For example, if I select an album I have saved or downloaded on my phone, it will play f...
Premium USA Samsung Galaxy S7 Edge Android 8.0 On both my Google Home and Google Home Mini speakers, Spotify will not connect or play any music saved to my library. For example, ...
Casual Listener
1421 Views
1 replies
3 likes
My Question or Issue I am using Spotify Version 8.5.31.676 for Android. Twice in the last week, the Spotify app has, on its own, changed the default storage location for music downloads. Specifically, it changed the storage location from my SD card t...
My Question or Issue I am using Spotify Version 8.5.31.676 for Android. Twice in the last week, the Spotify app has, on its own, changed the default storage location for music download...
Newbie
2050 Views
6 replies
5 likes
bluetooth headphones connected to device with no problems headphones playing audio with in other apps but not within spotify it seems to want to default to the speakers on my tablet and not the headphones, even though it gives me the option to turn t...
bluetooth headphones connected to device with no problems headphones playing audio with in other apps but not within spotify it seems to want to default to the speakers on my tablet and not the headp...
828 Views
0 replies
2 likes
PlanPremiumCountryGermanyDeviceOnePlus 5Operating SystemAndroid 9 My Question or IssueHI, the music stops on Chromecast when I turn my Smartphone on. I get the speech message (German) over chrome cast "Die Wiedergabe wurde gestoppt, weil Spotify auf ...
Plan Premium Country Germany Device OnePlus 5 Operating System Android 9 My Question or Issue HI, the music stops on Chromecast when I turn my Smartphone on. I get the speech message...
317 Views
0 replies
0 likes
PlanPremiumOperating SystemHappens on literally everything my account is connected to, phone, computer, firestick My Question or IssueSomethings wrong with my elapsed time on everything I play. It shows everything as being shorter then it actually is...
Plan Premium Operating System Happens on literally everything my account is connected to, phone, computer, firestick My Question or Issue Somethings wrong with my elapsed time on everyth...
570 Views
0 replies
0 likes
Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa. It does it every day to both of us now. I have pix...
Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa....
Casual Listener
1441 Views
2 replies
1 likes
