Announcements

Help Wizard

Step 1

NEXT STEP

I can't download my local file on mobile device

I can't download my local file on mobile device

I created a playlist of songs I made. And then i downloaded it on my mobile phone. But it doesn't work I can't listen to music in that playlist at all. Please help me.

Reply
1 Reply

Hey there @Kaminn3403

 

Thanks for reaching out - we’re here to help!

 

It's a good idea to change the source location of the local files on your PC. Simply create a new folder in a different directory on your device and move your local files to this folder. Then just delete the old folder used for the local files. Now you can try importing the files to your mobile device again. 

 

Also, check out this help page for further tips on how to manage your local files. Here you’ll find useful info on format requirements and permitted file sources.

 

Hope this helps. Let us know how it goes. 

Suggested posts