Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

1391 Views

0 replies

6 likes

  • 1391 Views
  • 0 replies
  • 6 likes

Pausa de música.

PremiumBrasilAndroid 9 Samsung A7 2018Meu aplicativo para música sozinha, e acontece o mesmo quando eu uso o aplicativo Lite. Como resolver ira?

Visitor

Premium Brasil Android 9  Samsung A7 2018 Meu aplicativo para música sozinha, e acontece o mesmo quando eu uso o aplicativo Lite. Como resolver ira?

Jose_M

Spotify Star

293 Views

1 replies

0 likes

  • 293 Views
  • 1 replies
  • 0 likes

Music Randomly Pausing While Phone Is Locked

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This seems to happen intermittently as well. I've gone ...

Casual Listener

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This...

Jose_M

Spotify Star

407 Views

1 replies

1 likes

Help
Music pausing
  • 407 Views
  • 1 replies
  • 1 likes

Search bug after adding song to queue

PlanPremiumCountryRomaniaDeviceXiaomi Redmi note 8 proOperating SystemAndroid 9 (MIUI 11.0.3) My Question or IssueI search for a song in the search bar, add it to the queue, and after that the keyboard dissapears, removing the possibility to search f...

Newbie

Plan Premium Country Romania Device Xiaomi Redmi note 8 pro Operating System Android 9 (MIUI 11.0.3)   My Question or Issue I search for a song in the search bar, add it to the queue, ...

216 Views

0 replies

0 likes

  • 216 Views
  • 0 replies
  • 0 likes

Superuser Contribution Playlist goes back to the top

PlanFreeDeviceSamsung Galaxy Note 9Operating SystemAndroid 10 My Question or IssueI realise there is already a post that highlights this issue but that was made in 2015 for a much older version.I have a playlist that has over 2000 songs on it and whe...

Casual Listener

Plan Free Device Samsung Galaxy Note 9 Operating System Android 10   My Question or Issue I realise there is already a post that highlights this issue but that was made in 2015 for a muc...

PatpatGETJINXED

Casual Listener

1031 Views

7 replies

0 likes

  • 1031 Views
  • 7 replies
  • 0 likes

Superuser Contribution Next Song Becomes 1st song in Library

I play songs in my liked songs library. However there is something up with a looping piece of code or if statements. Long story short, I play a song far down the list, the queue is correct, next song is the one below the currently playing song. I don...

Casual Listener

I play songs in my liked songs library. However there is something up with a looping piece of code or if statements. Long story short, I play a song far down the list, the queue is correct, next song...

julesmm

Casual Listener

321 Views

2 replies

0 likes

  • 321 Views
  • 2 replies
  • 0 likes

daily mix not refershing

PlanFreeCountrySaudi ArabiaDevice(Samsung Galaxy note 4)Operating System(Android Marshmellow, Windows 10) My Question or IssueHI, Daily mix is one of the most loved features in spotify...just when it works.and by "works" i mean when it does what it i...

Newbie

Plan Free Country Saudi Arabia Device (Samsung Galaxy note 4) Operating System (Android Marshmellow, Windows 10)   My Question or Issue HI, Daily mix is one of the most loved features ...

TaTHEj

Composer

872 Views

5 replies

1 likes

  • 872 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution How to hide songs in android 2020?

Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available.PlanPremiumCountryHungary Operating SystemAndroid Oreo My Question or Issue

Screenshot_20200317-110217.png

Casual Listener

Hi I cant hide songs anymore from android phone. Missing hide button, only the like button available. Plan Premium Country Hungary   Operating System Android Oreo   My Que...

infinity666

Newbie

4719 Views

5 replies

1 likes

  • 4719 Views
  • 5 replies
  • 1 likes

Problem with the playlist

None of the below information is required. However, the more you provide the easier it will be for us to try and CountrySamsung A30Operating SystemAndroid Oreo My Question or IssueSo i have been facing a problem with the app within a last 3 4 days. T...

Visitor

None of the below information is required. However, the more you provide the easier it will be for us to try and  Country Samsung A30 Operating System Android Oreo   My Question ...

TaTHEj

Composer

282 Views

1 replies

0 likes

  • 282 Views
  • 1 replies
  • 0 likes

spotify jumps to first song of playlist (creates same queue repeatedly)

Hey everyone, Whenever I use my galaxy s5 to control the music on my pc spotify creates a queue. I've tried deleting all songs in the queue multiple times (on pc and phone) but after i pick a song i want to listen too it just recreates the some darn ...

Newbie

Hey everyone,   Whenever I use my galaxy s5 to control the music on my pc spotify creates a queue. I've tried deleting all songs in the queue multiple times (on pc and phone) but after i pick ...

MisterGrinch28

Visitor

885 Views

2 replies

2 likes

  • 885 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify pausing randomly on Android

PlanPremiumCountry DeviceSony ZX505Operating SystemAndroid 9 My Question or IssueSpotify pausing randomly on Android when screen off with downloaded files.Tried delete all files and reinstall Spotify, turn off battery optimization, swap another SD ca...

Casual Listener

  Plan Premium Country   Device Sony ZX505 Operating System Android 9   My Question or Issue Spotify pausing randomly on Android when screen off with downloaded files. Trie...

Thanatos1

Casual Listener

2700 Views

14 replies

2 likes

pausing randomly
  • 2700 Views
  • 14 replies
  • 2 likes

Solved!! Liste d'attente reviens toujours au debit après chaque morceau

PlanPremiumCountry FranceDeviceSamsungGalaxy Note 8Operating SystemAndroid 8.1 My Question or IssueJe rencontre un problemp à chaque fois que j'écoute une musique sur spotify. J'ai actuellement un Samsung galaxy note 8. Mon problème est le suivant : ...

Newbie

Plan Premium Country  France Device SamsungGalaxy Note 8 Operating System Android 8.1   My Question or Issue Je rencontre un problemp à chaque fois que j'écoute une musique sur sp...

Goul

Visitor

1342 Views

1 replies

0 likes

  • 1342 Views
  • 1 replies
  • 0 likes

New playlist gets a number instead of album name

PlanPremiumCountrySwedenDeviceNokia 8Operating SystemAndroid 9 My Question or IssueFor at least 2 years I have had this issue. When I find an interesting album and save it as a playlist on my iPhone or PC then I skip naming it myself and get a playli...

Regular

Plan Premium Country Sweden Device Nokia 8 Operating System Android 9   My Question or Issue For at least 2 years I have had this issue. When I find an interesting album and save it as...

bootstrapbats

Regular

380 Views

1 replies

0 likes

  • 380 Views
  • 1 replies
  • 0 likes

Get rid of "Kuenstler*innen"

Is there a way to at least set the language to "english" on android app to get rid of this latest "Kuenstler*innen"? It is hurting every time I see this! The desktop app lets me choose between languages, but I cound not find it on android.Thank You!

Gig Goer

Is there a way to at least set the language to "english" on android app to get rid of this latest "Kuenstler*innen"? It is hurting every time I see this! The desktop app lets me choose between langua...

Emilia_8

Community Legend

297 Views

1 replies

0 likes

  • 297 Views
  • 1 replies
  • 0 likes

Solved!! Sudden change of playlist

PlanPremiumCountryArgentinaDeviceHuawei Mate 9 LiteOperating SystemAndroid Marshmallow (6.0) My Question or Issue:Hello! I'm having a problem both in Android as Windows. I'm listening to a playlist and suddenly the player changes the music to an unkn...

Casual Listener

Plan Premium Country Argentina Device Huawei Mate 9 Lite Operating System Android Marshmallow (6.0)   My Question or Issue: Hello! I'm having a problem both in Android as Windows....

Emilia_8

Community Legend

1045 Views

5 replies

0 likes

  • 1045 Views
  • 5 replies
  • 0 likes

Superuser Contribution downloading songs in bulk

i know there are other threads on this topic, but I have a ? that probably has not been answered before. or maybe so.... I have a samsung phone. there are 2 questions here: 1) how do I download tunes and put them on a local playlist on this phone? an...

Gig Goer

i know there are other threads on this topic, but I have a ? that probably has not been answered before.  or maybe so....   I have a samsung phone.  there are 2 questions here: &nbs...

Peter

Spotify Legend

817 Views

1 replies

0 likes

music
  • 817 Views
  • 1 replies
  • 0 likes

Local File on Spotify Mobile is unplayable

PlanPremiumCountryThailand DeviceSamsung Note 10, LenovoOperating SystemAndroid, Windows 10 My Question or IssueHi, I can't play the local files, which I have on my PC, on my mobile device. I have enabled the local file on my PC. It is working just f...

93888738_262223605176376_524116203455643648_n.jpg 93775117_160268005280341_6712272007989297152_n.jpg

Visitor

Plan Premium Country Thailand   Device Samsung Note 10, Lenovo Operating System Android, Windows 10   My Question or Issue Hi, I can't play the local files, which I have on my PC...

CouchMountain

Casual Listener

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

adding song to multiple playlists and delete a song when you dont want to listen it easily

My Question or Issue ***** very importat I have been using Spotify for a long time but I hate when I tried to add multiple list a song at once. I hate to find that lists and add the song separately. If possible please change the view and support addi...

Casual Listener

My Question or Issue   ***** very importat   I have been using Spotify for a long time but I hate when I tried to add multiple list a song at once. I hate to find that lists and add ...

minnak

Casual Listener

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Can't find watch app Galaxy store

CountryBrasilDeviceGalaxy s9 + gear s2Operating SystemAndroid 9. Tizen 2.3 My Question or IssueI cantc find de Spotify app for de gear S2 on the falaxG store.I have the watch for a few years now and used it with a few different phones. Found a simila...

Casual Listener

  Country Brasil Device Galaxy s9 + gear s2 Operating System Android 9. Tizen 2.3   My Question or Issue I cantc find de Spotify app for de gear S2 on the falaxG store. I have the...

Whereisit

Casual Listener

1953 Views

6 replies

1 likes

Android
Galaxy app
Samsung
tizen
wearable
  • 1953 Views
  • 6 replies
  • 1 likes

Limited queue issue

PlanPremiumCountryItalyDeviceHonor 9Operating SystemAndroid 9 Pie My Question or IssueI found my queue being bugged when listening to my liked songs.If I play the 1st song and then go to the previous one (while having the repeat album/playlist button...

Visitor

Plan Premium Country Italy Device Honor 9 Operating System Android 9 Pie   My Question or Issue I found my queue being bugged when listening to my liked songs. If I play the 1st song ...

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Loud white noise when listening with wired earphones

PlanPremiumCountryCanadaDeviceSamsung Galaxy S6Operating SystemAndroid My Question or IssueMy issue is when trying to listen to music through wired earphones on my phone, all I get is loud and unbearable white noise. But when I plug in my earphones w...

Visitor

Plan Premium Country Canada Device Samsung Galaxy S6 Operating System Android   My Question or Issue My issue is when trying to listen to music through wired earphones on my phone, all...

648 Views

0 replies

1 likes

  • 648 Views
  • 0 replies
  • 1 likes