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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107453 Views

26 replies

3 likes

  • 107453 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217401 Views

140 replies

10 likes

Android
autoplay
bluetooth
  • 217401 Views
  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571581 Views

79 replies

3 likes

  • 571581 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470818 Views

577 replies

40 likes

Account
Free
  • 470818 Views
  • 577 replies
  • 40 likes

Is there ANY way I can revert to an older version?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! Like most people on this forum, I cannot stand the newest update. It sucks to pay for ...

Music Fan

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hello! ...

LatentTwist

Music Fan

2699 Views

2 replies

8 likes

  • 2699 Views
  • 2 replies
  • 8 likes

Queue only in portrait mode now

PlanFreeCountryUSA DeviceNexus 7 2013Operating SystemAndroid Marshmallow My Question or IssueI listen to Spotify almost exclusively on my tablet which sits in a holder on my desk in landscape mode. Up until today, everything worked great. But after t...

Gig Goer

Plan Free Country USA  Device Nexus 7 2013 Operating System Android Marshmallow   My Question or Issue I listen to Spotify almost exclusively on my tablet which sits in a holder o...

800 Views

0 replies

5 likes

  • 800 Views
  • 0 replies
  • 5 likes

Superuser Contribution Spotify keeps shutting down at night.

PlanPremiumCountryUKDeviceOnePlus 6TOperating SystemAndroid 10 I use my spotify at night as a sleep aid. I use offline mode and use downloaded playlists. However after different amounts of time (times are very infrequent... 10 mins, 45 mins, 2 hours ...

Visitor

Plan Premium Country UK Device OnePlus 6T Operating System Android 10   I use my spotify at night as a sleep aid. I use offline mode and use downloaded playlists. However after differen...

Elena

Moderator

1516 Views

1 replies

1 likes

Android 10
OnePlus6T
shut down
  • 1516 Views
  • 1 replies
  • 1 likes

Superuser Contribution Issues with Connection Confusion between Active2 Watch, Galaxy S20+, and Spotify

PlanPremiumCountryUnited StatesDeviceGalaxy S20 Plus & Active2 Watch Operating System(Android) My Question or Issue So I had to replace my iPhone and Series 4 iWatch, which I replaced with a Galaxy S20+ and Active2 watch with LTE. At first I thought ...

Visitor

Plan Premium Country United States Device Galaxy S20 Plus & Active2 Watch   Operating System (Android)   My Question or Issue  So I had to replace my iPhone and Series 4...

Elena

Moderator

581 Views

1 replies

0 likes

  • 581 Views
  • 1 replies
  • 0 likes

Spotify app crashes on Mi Box S

Hi, I have Mi Box S with latest software update. I can download app, but it immediately crashes after I try to open it. I tried clearing cache, data, reinstalling the app and even factory reset of Mi Box S itself. None of the solutions worked. Can yo...

Visitor

Hi, I have Mi Box S with latest software update. I can download app, but it immediately crashes after I try to open it. I tried clearing cache, data, reinstalling the app and even factory reset of Mi...

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
  • 0 likes

Superuser Contribution No Videos, not on Android and not on Desktop

PremiumSwitzerlandHuawei Pro Lite20Android is up-to-date.On my computer I have Windows 10 Home, up to date aswell.So, basically only installed Spotify because Joe Rogan is switching over here.Got myself a premium test-version to check this app out. B...

Casual Listener

Premium Switzerland Huawei Pro Lite20 Android is up-to-date. On my computer I have Windows 10 Home, up to date aswell. So, basically only installed Spotify because Joe Rogan is switching o...

Xenia

Spotify Legend

513 Views

2 replies

0 likes

  • 513 Views
  • 2 replies
  • 0 likes

Superuser Contribution No internet connection

PlanFreeCountryIndia Device(onePlus 7T)Operating SystemAndroid v9.0 (Pie) My Question or IssueEven though my mobile data is working properly, Spotify doesn't work. I am not able to use Spotify since is says 'No internet connection'. Please help me so...

Casual Listener

Plan Free Country India   Device (onePlus 7T) Operating System Android v9.0 (Pie)   My Question or Issue Even though my mobile data is working properly, Spotify doesn't work.&nbs...

Mario

Spotify Legend

435 Views

1 replies

0 likes

  • 435 Views
  • 1 replies
  • 0 likes

Android playback doesn't continues to play after call

PlanPremiumCountry DeviceHuawei p30Operating SystemAndroid My Question or IssueDear all,I am listening to spotify all day on my phone, using bluetooth headset.Recently sometimes after I make a call spotify doesn't continue to play, sometimes is conti...

Visitor

Plan Premium Country   Device Huawei p30 Operating System Android   My Question or Issue Dear all, I am listening to spotify all day on my phone, using bluetooth headset. Recent...

manman10

Newbie

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Superuser Contribution Blank screen only logo in the center, nothing else.

PlanFreeCountryPuerto RicoDeviceSamsung J7 Sky ProOperating SystemAndroid My Question or IssueMy son uninstall by mistake the Spotify App (he'sused for more than a year withoutany issue, when reintalled the screen remained black, with only the logo i...

Casual Listener

Plan Free Country Puerto Rico Device Samsung J7 Sky Pro Operating System Android   My Question or Issue My son uninstall by mistake the Spotify App (he'sused for more than a year witho...

onewaypr

Casual Listener

1058 Views

2 replies

0 likes

  • 1058 Views
  • 2 replies
  • 0 likes

Issue Downloading files on mobile phone

PlanFree/PremiumCountryUSADeviceMoto G7Operating SystemWindows 10 I have been able to create a playlist on my laptop from local files. They play fine on my laptop. When I try to download the playlist on my mobile phone the message says "waiting to do...

Casual Listener

Plan Free/Premium Country USA Device Moto G7 Operating System Windows 10   I have been able to create a playlist on my laptop from local files. They play fine on my laptop. When I try t...

Jose_M

Spotify Star

510 Views

1 replies

0 likes

  • 510 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify for Android does not save any artist I follow on my library

PlanPremiumCountryBrazilDeviceMoto OneOperating SystemAndroid 10 Since the first I started using Spotify with an premium account, I found this problem on the library. I already tried several times to follow artists but nothing is saved. In my case if...

Casual Listener

Plan Premium Country Brazil Device Moto One Operating System Android 10   Since the first I started using Spotify with an premium account, I found this problem on the library. I already...

sidneyfmn

Casual Listener

957 Views

2 replies

0 likes

  • 957 Views
  • 2 replies
  • 0 likes

[Android][Other] Canvas are glitching

Hi. 2 days ago canvas in my Spotify started glitching and I don't know what to do. I happens most of the time (but no always), they get lighter and sometimes covers the buttons.

Music Fan

Hi. 2 days ago canvas in my Spotify started glitching and I don't know what to do. I happens most of the time (but no always), they get lighter and sometimes covers the buttons.

451 Views

0 replies

0 likes

Android
Other
  • 451 Views
  • 0 replies
  • 0 likes

Spotify is acting crazy with and without Google Assistance

PlanFree/CountryUSADevice Lenovo Tab 4, 8" Android Tablet, Quad-Core Processor, 1.4GHz, 16GB Storage, Slate Black, ZA2B0009US Operating System(, Android 8.1.0 ) My Question or IssueStraight up tell me the truth if spotify starting acting up because i...

Casual Listener

  Plan Free/ Country USA Device   Lenovo Tab 4, 8" Android Tablet, Quad-Core Processor, 1.4GHz, 16GB Storage, Slate Black, ZA2B0009US   Operating System (, Android  &nbs...

HennessySnipes

Casual Listener

501 Views

1 replies

0 likes

  • 501 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same song replayed when autoplay is on

PlanPremiumCountryFranceDeviceHonor v10Operating SystemAndroid 9 My Question or IssueWhen a song I searched ends, this song's radio is automatically played.But the first song of this radio is the song I just listened.So each time I play a song I must...

Casual Listener

Plan Premium Country France Device Honor v10 Operating System Android 9   My Question or Issue When a song I searched ends, this song's radio is automatically played. But the first so...

frobbisher

Casual Listener

1144 Views

2 replies

0 likes

  • 1144 Views
  • 2 replies
  • 0 likes

Spotify app does not start on Pocophone F1

PlanPremium Device(Pocophone F1)Operating System(Android 10. Miui Global 11.0.8) My Question or IssueSpotify app stopped launching on my Pocophone F1. When I click on the shortcut a black screen with Spotify logo appears for a second and a message po...

Visitor

Plan Premium   Device (Pocophone F1) Operating System (Android 10. Miui Global 11.0.8)   My Question or Issue Spotify app stopped launching on my Pocophone F1. When I click on the ...

717 Views

0 replies

0 likes

  • 717 Views
  • 0 replies
  • 0 likes

Superuser Contribution Mobile import local files (Android)

PlanPremium (Family)CountryGermanyDeviceLg G8s Operating SystemAndroid 9 (pie) My Question or IssueWhy is this option not available for my account?My friend has that option (and if i sign in with his account i got that option too) (See image)--> So i...

Regular

  Plan Premium (Family) Country Germany Device Lg G8s  Operating System Android 9 (pie)   My Question or Issue Why is this option not available for my account? My friend ha...

Dschogo

Regular

749 Views

2 replies

0 likes

Local files for Spotify Mobile
local music
  • 749 Views
  • 2 replies
  • 0 likes

Superuser Contribution can't play uploaded songs

PlanPremiumCountryUSADevice( Samsung Galaxy A10, Macbook ProOperating System( Android 9) My Question or IssueI can't play songs uploaded to spotify I could at first play on all devices but now can't play them and/or will not download them. I have tri...

Casual Listener

  Plan Premium Country USA Device ( Samsung Galaxy A10, Macbook Pro Operating System ( Android 9)   My Question or Issue I can't play songs uploaded to spotify I could at first p...

Pyroman1974

Casual Listener

574 Views

2 replies

0 likes

  • 574 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song Title Not Appearing In Local Files

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI have been trying to acquire every recording and every track performed by my favourite artist and some of them are only available on Youtube as they were either never rel...

Visitor

Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue I have been trying to acquire every recording and every track performed by my favourite artist ...

Mario

Spotify Legend

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
  • 0 likes

Superuser Contribution Where is my play queue?

PlanPremiumCountryUSADeviceLG G6Operating SystemAndroid My Question or IssueThe play queue is inaccessible. I've got plenty in there, but I can't find or edit it. The queue button in the lower right corner doesn't work. It worked yesterday. I don't h...

Visitor

Plan Premium Country USA Device LG G6 Operating System Android   My Question or Issue The play queue is inaccessible. I've got plenty in there, but I can't find or edit it. The queue b...

Ivan

Spotify Legend

502 Views

1 replies

0 likes

  • 502 Views
  • 1 replies
  • 0 likes

Superuser Contribution Clicking Song Changes Playback Settings

PlanPremiumCountryUSDeviceSamsung Galaxy S10EOperating SystemAndroid 10 Whenever I click a song in a playlist, it turns off repeat and shuffle. It should not affect those settings.

Regular

Plan Premium Country US Device Samsung Galaxy S10E Operating System Android 10   Whenever I click a song in a playlist, it turns off repeat and shuffle. It should not affect those setti...

Ivan

Spotify Legend

827 Views

1 replies

0 likes

  • 827 Views
  • 1 replies
  • 0 likes