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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Itsfisy

Newbie

375732 Views

541 replies

34 likes

Account
Free
  • 375732 Views
  • 541 replies
  • 34 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

7537 Views

0 replies

7 likes

  • 7537 Views
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  • 7 likes

Superuser Contribution Podcasts on android

Hey everyone! I have a premium account on a Galaxy S5, and for some reason for a few days now I'm unable to listen to any podcasts on my mobile app. Music is totally fine but whenever I want to play a podcast episode or even browes through differet p...

Newbie

Hey everyone!    I have a premium account on a Galaxy S5, and for some reason for a few days now I'm unable to listen to any podcasts on my mobile app. Music is totally fine but whenever ...

Ivan

Spotify Legend

945 Views

1 replies

0 likes

  • 945 Views
  • 1 replies
  • 0 likes

Requested song through Google home/assistant always plays twice

PlanPremiumCountryUnited States of AmericaDeviceGoogle pixel 2XL, Google home miniOperating SystemAndroid 10 My Question or IssueWhenever I ask the Google Assistant to play a specific song through Spotify, the song will always play twice in a row. Th...

Newbie

Plan Premium Country United States of America Device Google pixel 2XL, Google home mini Operating System Android 10   My Question or Issue Whenever I ask the Google Assistant to play a...

crazyascarl

Casual Listener

1162 Views

1 replies

6 likes

bug
Replay
  • 1162 Views
  • 1 replies
  • 6 likes

Cant open hyperlinks or HTTP links.

When friends and etc send me hyper links or HTTP links, spotify open but not guide me to the song that is linked to me? Spotify just open and nothing more happends. Anyone help. Really annoying problem.

Newbie

When friends and etc send me hyper links or HTTP links, spotify open but not guide me to the song that is linked to me? Spotify just open and nothing more happends. Anyone help. Really annoying probl...

mcessna

Newbie

912 Views

1 replies

1 likes

  • 912 Views
  • 1 replies
  • 1 likes

Casting from tablet changed overnight.

PlanFree/PremiumCountryUnited StatesDeviceOperating System My Question or IssueWhen trying to cast Spotify from my tablet I now receive a message that it is only available to premium accounts. This change happened overnight with no warning. Thoughts?...

Visitor

Plan Free/Premium Country United States Device Operating System   My Question or Issue When trying to cast Spotify from my tablet I now receive a message that it is only available to pre...

309 Views

0 replies

0 likes

  • 309 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to view music videos

PlanPremium with HuluCountryUSADeviceSamsung Galaxy S10 PlusOperating SystemAndroid 10 My Question or IssueI have already done a clean install of the app and have restarted my phone before opening the app as well. I still an unable to find any music ...

Visitor

Plan Premium with Hulu Country USA Device Samsung Galaxy S10 Plus Operating System Android 10   My Question or Issue I have already done a clean install of the app and have restarted m...

Elena

Moderator

516 Views

1 replies

0 likes

Music video
  • 516 Views
  • 1 replies
  • 0 likes

Heart icon absent

PlanFamily/PremiumCountryBelgiumDeviceSamsung A7 2018Operating SystemAndroid 9 (Pie)App version8.5.42.812Hello to all,My wife and I have each a Samsung A7 smartphone (described here above).I subscribed to Spotify Premium over a few months ago. While ...

Visitor

Plan Family/Premium Country Belgium Device Samsung A7 2018 Operating System Android 9 (Pie) App version 8.5.42.812 Hello to all, My wife and I have each a Samsung A7 smartphone ...

user-removed

Not applicable

1496 Views

1 replies

0 likes

  • 1496 Views
  • 1 replies
  • 0 likes

Music stops playing on Samsung S9

PlanPremiumCountryAustraliaDeviceSamsung Galaxy S9 Operating SystemAndroid 10 One UI version 2.0 My Question or IssueThis issue has been going on for ages, and there's been several Android updates and Spotify app updates. When playing on through the ...

Visitor

Plan Premium Country Australia Device Samsung Galaxy S9  Operating System Android 10 One UI version 2.0   My Question or Issue This issue has been going on for ages, and there's b...

AlizaB

Casual Listener

1562 Views

3 replies

1 likes

  • 1562 Views
  • 3 replies
  • 1 likes

Superuser Contribution offline mode: stops or pauses music

PlanPremium FamilyCountryPhilippines DeviceRedmi Note 7Operating SystemAndroid 9MIUI Global Version 11.0.5 My Question or Issue- on offline mode the music stops or pauses. sometimes just in the middle of a song (i juat started playing the playlist) o...

Visitor

Plan Premium Family Country Philippines   Device Redmi Note 7 Operating System Android 9 MIUI Global Version 11.0.5   My Question or Issue - on offline mode the music stops or p...

Ivan

Spotify Legend

1521 Views

1 replies

0 likes

  • 1521 Views
  • 1 replies
  • 0 likes

Superuser Contribution I can't download my local file on mobile device

I created a playlist of songs I made. And then i downloaded it on my mobile phone. But it doesn't work I can't listen to music in that playlist at all. Please help me.

Visitor

I created a playlist of songs I made. And then i downloaded it on my mobile phone. But it doesn't work I can't listen to music in that playlist at all. Please help me.

Ivan

Spotify Legend

455 Views

1 replies

0 likes

  • 455 Views
  • 1 replies
  • 0 likes

Android Spotify keeps pausing

I have reinstalled 3 times and multiple other options but Spotify keeps pausing.

Newbie

I have reinstalled 3 times and multiple other options but Spotify keeps pausing.

438 Views

0 replies

1 likes

  • 438 Views
  • 0 replies
  • 1 likes

Missing Playlist when playing song radio

"Missing Playlist This playlist is no longer valid. Please try another one" when playing song radio, just to let you know. Yes, this even looks like a bug to me. Not the first bug, glith, UX fail, whatever. As long as you take alternative apps from t...

Roadie

"Missing Playlist This playlist is no longer valid. Please try another one" when playing song radio, just to let you know. Yes, this even looks like a bug to me. Not the first bug, glith, UX fail, wh...

746 Views

0 replies

1 likes

Android
Radio
  • 746 Views
  • 0 replies
  • 1 likes

Unable to scroll all the way down playlists

I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have tried restarting my phone and have cleared my cache but ...

Visitor

I have been trying to scroll to the bottom of my playlist so I can see a song or I can preview a song but it doesn’t let me. Whenever I get close to the end my Spotify always crashes and I have tried...

thegr8ang

Visitor

1133 Views

1 replies

1 likes

Android
crashes
  • 1133 Views
  • 1 replies
  • 1 likes

Why is searching within a playlist more complex than iOS?

DeviceGoogle Pixel 3XLOperating SystemAndroid 10 My Question or IssueHow come on iOS to search songs within a playlist you simply swipe down at the top, while on Android you need to go into the menu? Is there a way to get this shortcut on Android?

Casual Listener

Device Google Pixel 3XL Operating System Android 10   My Question or Issue How come on iOS to search songs within a playlist you simply swipe down at the top, while on Android you need to ...

358 Views

0 replies

0 likes

  • 358 Views
  • 0 replies
  • 0 likes

Audio Fluctuations over Bluetooth

PlanFreeCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 10 As the title explains, every time I connect to my Bluetooth soundbar, my volume turns down for a couple seconds, then back up. I don't notice it when playing it out of my phone's s...

Visitor

Plan Free Country USA Device Samsung Galaxy S10+ Operating System Android 10   As the title explains, every time I connect to my Bluetooth soundbar, my volume turns down for a couple se...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

The playlist i created does not appears in my library

PlanPremiumCountryFranceDeviceSamsung Galaxy A10Operating SystemAndroid My Question or Issue The playlist i created is available in the library on the computer app and web, but it’s not on the phone app. I tried signing out and back in but it does no...

Newbie

Plan Premium Country France Device Samsung Galaxy A10 Operating System Android   My Question or Issue   The playlist i created is available in the library on the computer app and...

339 Views

0 replies

0 likes

  • 339 Views
  • 0 replies
  • 0 likes

Solved!! Delete an unplayable song from playlist

Hi all, I have a playlist that included a song that was later removed from Spotify. It now shows up as unplayable but still on the list. When I long-press it, the options are to go to artist or album but not to remove from the playlist. It only appea...

Regular

Hi all, I have a playlist that included a song that was later removed from Spotify. It now shows up as unplayable but still on the list. When I long-press it, the options are to go to artist or album...

andreags4

Music Fan

10422 Views

8 replies

0 likes

  • 10422 Views
  • 8 replies
  • 0 likes

Local file import never ends

PlanPremium duoCountryJapanDeviceHUAWEI nova lite 3Operating SystemAndroid 9 My Question or IssueI'd like to import all mp3 files at the local of my phone to Spotify .I've already imported about 1,400 files and I can listen to these songs on Spotify....

Casual Listener

Plan Premium duo Country Japan Device HUAWEI nova lite 3 Operating System Android 9   My Question or Issue I'd like to import all mp3 files at the local of my phone to Spotify . I've ...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Keeps closing when playing music

PlanPremiumCountryUKDeviceSamsung Galaxy 9,Operating SystemAndroid version 10 My Question or IssueHi, I'm not sure whether crashing is the word, but whenever I play something, and I either lock my phone or keep it playing in the background, after a c...

Casual Listener

Plan Premium Country UK Device Samsung Galaxy 9, Operating System Android version 10   My Question or Issue Hi,   I'm not sure whether crashing is the word, but whenever I ...

959 Views

0 replies

2 likes

Help
Keeps closing
stops playing music
stops randomly
  • 959 Views
  • 0 replies
  • 2 likes

Solved!! Songs won't play for over a second

PlanPremiumCountryUKDeviceSamsung S10Operating SystemAndroid My Question or Issue Spotify suddenly won't play any song for longer than a second, no matter how many times I press play it will only come on for a second or less. It doesn't matter which ...

Casual Listener

  Plan Premium Country UK Device Samsung S10 Operating System Android   My Question or Issue   Spotify suddenly won't play any song for longer than a second, no matter how ...

Luan

Spotify Star

1145 Views

3 replies

0 likes

  • 1145 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts not working

I am using premium Spotify app on my android phone (Samsung galaxy j3) Spotify updated 2-3 days ago. Since then I cannot access podcasts. All music and play lists are working . I go to 'podcasts' and in the subsection of episodes it says '"something ...

Visitor

I am using premium Spotify app on my android phone (Samsung galaxy j3) Spotify updated 2-3 days ago.    Since then I cannot access podcasts. All music and play lists are working . I go to...

Mario

Spotify Legend

1440 Views

1 replies

0 likes

  • 1440 Views
  • 1 replies
  • 0 likes